Jobs in Adelphi, MD

Conviso Inc is looking to hire ServiceNow Business Analyst. This role comes with benefits, 401K & some accrued PTO. The Ideal candidate should have at least 1 year of experience as a business analyst for ServiceNow

Title: ServiceNow Business Analyst

Requirement: At least 1 year of experience as a business analyst for ServiceNow

Preferred Skills: Certified System Administrator (CSA)

Expected Deliverables: Roadmaps, R&D findings, Epic and Sprint planning, backlog grooming, user stories, OCM documentation creation, go-live activity checklist

Education: 4 years BS/BA

Required Skills:

• Demonstrated, specific experience with:
• Working in the ServiceNow platform, in at least one of the following modules: HRSD, ITSM, WSD, or GRC.
• Strong communication skills with both technical and non-technical audiences.
• Eliciting, analyzing, and documenting business and functional requirements for ServiceNow.
• Experience facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
• Facilitating requirements gathering sessions to create user stories
• Experience creating functional specifications, wireframes, process maps, and supporting UAT.
• Ability to translate business requirements into ServiceNow configuration and development needs.
• Working in a Waterfall and/or Agile/Scrum environment and support project delivery.
• Developing training materials and providing training.

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.

Key Responsibilities

• Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
• Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
• Ensure compliance with all safety, security, and operational protocols.
• Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
• Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
• Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
• Monitor site productivity metrics and implement improvements to enhance efficiency.
• Respond to on-ground escalations and operational emergencies promptly.
• Prepare weekly operational status reports and performance summaries.
• Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
• Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.

Qualifications

• 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
• Prior experience in a supervisory or lead role managing teams.
• Strong understanding of safety protocols and compliance-driven environments.
• Excellent communication, leadership, and people management skills.
• Ability to analyze performance metrics and identify process improvement opportunities.
• Comfortable working in dynamic and fast-paced field settings.
• Valid driver’s license with a clean driving record.
• Ability to travel between assigned cities as needed.

Preferred Skills

• Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
• Knowledge of incident reporting, compliance documentation, and operational audits.
• Technical aptitude to understand basic AV system operations and diagnostics

Work Environment

• Significant travel required - approximately 90% of the time across locations.

A well-established, mission-driven organization in Washington, DC is seeking an experienced Program Manager to support and oversee the execution of high-impact programs and initiatives. This role is ideal for someone who thrives in a fast-paced, intellectually rigorous environment and enjoys working with senior leaders, external stakeholders, and cross-functional teams.

Key Responsibilities

• Manage the day-to-day operations of assigned programs, ensuring timelines, deliverables, and objectives are met
• Coordinate with internal teams, leadership, and external partners to support program initiatives and events
• Oversee budgets, track expenses, and assist with financial reporting related to program activities
• Support planning and execution of meetings, briefings, conferences, and public-facing events
• Prepare reports, presentations, and written materials for internal and external audiences
• Monitor program performance, identify risks, and recommend process improvements
• Ensure programs align with organizational goals and strategic priorities

Qualifications

• Bachelor’s degree required; advanced degree preferred
• 4+ years of experience in program management, operations, policy, research, or a related field
• Strong organizational and project management skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines independently
• Proficiency with Microsoft Office and project management tools
• Experience working in a research, policy, nonprofit, or mission-driven organization is a plus

What’s Offered

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Collaborative and intellectually engaging work environment
• Opportunity to support meaningful programs with national impact

One of our top clients within construction and government services is looking for a Construction Project Manager to join their team full-time, direct-hire in Washington, D.C. 20250!

Required Skills & Experience

• 3+ projects of the scale and difficulty of this project (~$20 million)
• Bachelor’s Degree in architecture, engineering, building construction, or construction management (civil, mechanical, electrical, or architectural).
• 6+ years of experience in commercial construction project management
• Familiarity with MEP
• Proven experience in managing complex, new construction or major renovation commercial building projects, and experience in managing simultaneous construction and/or building projects.
• Experience interfacing with GSA Public Building Services, A&E firms, construction contractors and trades, and building suppliers.
• Experience developing government project cost estimates (RS Means or equivalent) and tracking of project costs
• Ability to develop project schedules in MS Project and/or Primavera.
• Experience on commercial projects that included a large percentage of systems furniture.
• Ability to collaborate effectively with Subject Matter Expert/s (SME) to conduct needs analysis, develop project requirements/objectives, and design preliminary space plans.

Responsibilities Include:

• Oversee daily execution of federal construction projects, ensuring compliance with approved designs, safety standards, and government requirements
• Conduct regular job‑site walks and coordinate with contractors, A&E firms, and government stakeholders to maintain progress and quality
• Manage project schedules and budgets, tracking milestones, costs, and change orders using MS Project/Primavera and RS Means
• Review and resolve RFIs, submittals, and field issues, recommending solutions to keep projects on time and within scope
• Lead or participate in construction progress meetings and provide clear, detailed status reports to Government Project Managers
• Collaborate with SMEs and end users on space planning, systems furniture coordination, and project closeout activities

Compensation: $60,000 - $75,000. Compensation commensurate with experience, education, and training.

Benefits: Eligible position, including healthcare benefits.

About US

The Institute for Families and Technology (‘IFT’) is a fast-growing nonprofit at the forefront of the movement to prioritize child safety and well-being in the use of digital technology. We unite communities, researchers, and policy makers across the political spectrum to develop and advance evidence-based solutions that address challenges of the digital age. We are a small, mission‑driven team committed to meaningful, high‑impact work — and we’re building the infrastructure to grow.

Position Overview:

This is a full-time, hybrid role based in Washington, DC, for an Executive and Operations Support Associate. IFT is seeking a highly organized and proactive individual to support both the Executive Director and the organization’s core operational functions. Responsibilities include providing administrative and operational support to leadership, coordinating schedules, managing communication, assisting with event and project planning, and ensuring the smooth execution of daily organizational functions. The role involves liaising with internal and external stakeholders to enhance operational efficiency and drive the organization’s mission forward. Candidates should thrive in a fast-paced work environment and be solutions-oriented and eager to take initiative.

Key Responsibilities:

The following list is not intended to be a comprehensive list of the responsibilities of the position. Responsibilities may change without notice.

Executive Support:

• Manage the Executive Director's calendar, scheduling, travel arrangements, and correspondence.
• Prepare meeting materials including agendas, briefing documents, and follow-up notes.
• Serve as a consistent and professional point of contact for funders, partners, and external stakeholders.

Operations & Administration:

• Support and advise the Director of Operations on initiatives related to organizational effectiveness, operational strategy, cross-functional coordination, and information security, exercising discretion and independent judgement in evaluating options and recommending solutions.
• Support development initiatives including CRM and donor database record keeping, grant accounting, grant and report writing, publications/materials, and special event planning.
• Assist with financial management including budget development and tracking; preparation of monthly financial statements including profit/loss, cash flow, and balance sheet.
• Oversee and develop contracts and manage vendor agreements, resolving issues when they arise.
• Assist with implementing human resource functions including personnel policies and procedures; payroll processing; health care benefits; PTO; hiring and exiting processes; employee relations; and performance review procedures.
• Coordinate cross-team workflows to ensure projects move forward and deadlines are met.
• Streamline office operations such as inventory strategy, vendor and delivery coordination, and ensuring workspace standards are being met.

Qualifications:

This position is for individuals who are self-starters driven by mission-work, and:

• Bachelor’s degree preferred
• 1–3 years of experience in an administrative, project management, or account management capacity (nonprofit experience a plus, but not required)
• Exceptional organizational skills and attention to details
• Ability to manage complex calendars and balance multiple competing priorities
• Proactive problem-solver able to anticipate needs and communicate effectively with stakeholders
• Comfortable working with confidential and sensitive information
• Financial and accounting experience a plus but not required
• Outstanding written and verbal communication
• Team player, leader, and eager to help where needed
• Willing to work flexible hours and be responsive when necessary
• High level of motivation and ability to thrive in fast-paced environment
• Skilled in Microsoft Office (Outlook, Word, Excel, PPT); experience with CRM platforms a plus
• Genuine interest in technology policy, child advocacy, or social impact work
• Ability to grasp new skills quickly

Background Checks:

Employment offers are contingent upon successful completion of a background check.

About FM Talent

FM Talent Source is an enterprise that provides business and workforce solutions to help organizations nationwide overcome business challenges. Our clients include federal, state and local government agencies, Fortune 500 Companies, and non-profit organizations. Founded in 2004, we have a strong history of providing recruitment strategies and utilizing effective project and quality management methodologies to ensure our clients’ success.

The Staffing Account Manager is responsible for selling FM Talent’s recruiting and staffing services—primarily within the government contracting community, but also across select nongovernmental industries to expand market reach and drive revenue. This individual will identify, engage, and cultivate relationships with key decision makers, understand customer needs, and provide tailored workforce solutions.

This role is ideal for someone who enjoys being out in the community, meeting new people, and representing a respected brand with integrity and enthusiasm.

Key Responsibilities

Business Development & Sales

• Develop and grow a strong pipeline of clients in the GovCon sector, including both pre-award and post-award recruitment opportunities.
• Expand FM Talent’s market presence by pursuing new business with nongovernmental organizations as an additional growth channel.
• Conduct in person client visits, networking events, industry meetings, and community outreach—serving as a local “road warrior” and brand ambassador.
• Deliver consultative, solutions oriented sales conversations that uncover customer pain points and align FM Talent’s services with their needs.
• Manage the full sales lifecycle: prospecting, qualifying, pitching, negotiating, and closing.
• Partner closely with FM Talent’s recruiting teams to ensure seamless delivery and outstanding client experience.

Client Relationship Management

• Build and maintain strong, trust based relationships with hiring managers, BD leaders, program managers, and HR teams.
• Maintain regular communication with clients to assess satisfaction and identify new opportunities.
• Stay knowledgeable about client contracts, growth needs, and upcoming RFP/RFQ activity.

Market & Industry Expertise

• Monitor trends in the GovCon staffing and talent market.
• Understand contract vehicles, labor categories, pricing considerations, and the nuances of federal workforce requirements.
• Maintain awareness of the competitive landscape and differentiate FM Talent’s services effectively.

Requirements

Candidates must meet one of the following core requirements:

1. Government Contracting Background

• Experience working within or adjacent to the government contracting ecosystem (federal, state, or local).
• Familiarity with procurement processes, contract vehicles, compliance requirements, and the operational realities of delivering talent under government contracting models.
• Ability to translate complex gov-con concepts into clear, compelling value for customers — ideally having recruited or supported talent delivery for government programs.

OR

2. Staffing/Recruiting Sales Background

• Proven sales experience within staffing, recruiting, or workforce solutions.
• Experience selling IT talent, professional services, cleared talent, or project-based staffing solutions.
• Familiarity with the government contracting space and a willingness to deepen expertise in gov-con operations, procurement, and customer environments.

---

Additional Requirements

• Strong business acumen with the ability to quickly understand customer operations, contracting environments, and workforce needs.
• Experience selling professional services, staffing solutions, or recruitment offerings in a consultative, solutions-oriented manner.
• Exceptional interpersonal skills — naturally builds rapport, listens actively, and instills trust.
• A personable, energetic, and relationship-driven communication style.
• Demonstrated ability to influence, promote services, and drive customer engagement.
• Comfort being highly visible in the community, including regular client site visits, conferences, and industry networking events.
• Excellent communication, presentation, and negotiation skills.

Preferred

• Bachelor’s degree or equivalent relevant experience.
• Existing network within the DMV GovCon community.

What Makes You a Great Fit

You will thrive here if you:

• Love meeting new people and making genuine connections.
• Are energized by growing accounts and opening new doors.
• Understand the unique talent needs of government contractors.
• Want to represent a firm known for high-quality service and integrity.
• Are motivated by revenue growth, performance goals, and client success.

If you feel you are well qualified for this position, you may advance yourself to the next step of our process by completing a one-way interview. This will give the hiring manager quicker access to your qualifications and you will receive feedback regarding the next steps within days of completing this step. Click here to get started:

One-way video interview

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

JT23

Position Title: Vice President, People & Culture

Location: Washington, DC (Hybrid)

Reports to: Chief Administrative Officer

Direct Reports: Manager, People & Culture

Company Background:

Managed Funds Association (MFA), based in Washington, D.C., New York City, Brussels, and London, represents the global alternative asset management industry. MFA’s mission is to advance the ability of alternative asset managers to raise capital, invest it, and generate returns for their beneficiaries. MFA advocates on behalf of its membership and convenes stakeholders to address global regulatory, operational, and business issues. MFA has more than 180 fund manager members, including traditional hedge funds, private credit funds, and hybrid funds, that employ a diverse set of investment strategies. Member firms help pension plans, university endowments, charitable foundations, and other institutional investors diversify their investments, manage risk, and generate attractive returns throughout the economic cycle.

Position Summary:

The Vice President, People & Culture is MFA’s senior HR leader responsible for building a high‑performance, people‑first organization grounded in strong culture and values. This role sets the People & Culture strategy, leads day‑to‑day HR operations, and partners with MFA leadership to attract, develop, and retain top talent in a member‑focused environment. The VP models MFA’s values through example, accountability, and decision-making, embedding culture into talent processes, performance management, leadership behaviors, and employee interactions at every level. The VP will steward MFA’s culture, advance staff engagement, and ensure compliant, modern HR practices that scale with organizational growth. The role reports to CAO; partners closely with President & CEO and Leadership Team.

Essential Responsibilities:

People Strategy & Leadership

• Develop and execute a multi‑year People & Culture strategy aligned to MFA’s mission, values, and strategic plan; translate strategy into annual goals and measurable outcomes.
• Advise the CAO and Leadership Team on organizational design, workforce planning, succession planning, and change management to support MFA’s evolving priorities and growth.
• Lead, manage and mentor the Manager, People & Culture.
• Strengthen organizational culture, enable data‑driven leadership decisions, and proactively address workforce needs by establishing a reliable mechanism to measure and act on the employee experience.
• Lead the resolution of employee-relations issues, including investigations, performance concerns, and conflict management. Partner closely with leaders and legal counsel to proactively find resolution in a timely manner.
• Lead strategy, planning, and execution of MFA staff events (e.g., staff retreat, holiday party).
• Serve as advisor on the Team Engagement Committee and actively participate on the Core Values subcommittee.

Talent Acquisition & Onboarding

• Own full‑cycle recruiting for all functions and locations; implement rigorous, equitable hiring processes and candidate experience standards.
• Oversee the onboarding of new hires, focusing on MFA values, culture and skillset required for successful integration.
• Oversee a high-impact intern and alumni program that builds a sustainable diverse talent pipeline; strengthens the organization’s employer brand and creates long-term organizational ambassadors and future hires.

Learning & Development

• Provide executive coaching to MFA’s Leadership team and coordinate the development needs of senior staff.
• Support Manager, People & Culture in developing a comprehensive L&D portfolio (internal professional development, online learning platform, lunch and learns), measure impact on performance and retention.
• Champion a culture of transparency, respect, and accountability by equipping staff with tools and training to manage performance, addressing concerns early, while upholding the MFA values.
• Curate external partners and trainers; negotiate and manage engagements to deliver ROI.
• Partner with the CAO and IT to develop and lead workforce adoption of AI and digital tools, including training strategy and measurement of success.

Total Rewards & Performance Management

• Lead compensation, benefits, and recognition programs; ensure competitiveness via regular market benchmarking (e.g., trade association surveys) and internal equity reviews.
• Oversee performance management (goals, feedback, reviews); evolve bonus/merit cycles and promotion processes in coordination with Finance/CAO.
• Provide strategy, planning, and communication support on annual benefits renewal.
• Partner with PEO/EOR to optimize the employee experience and education (e.g., annual open enrollment communications, trainings, etc.).

HR Operations, Compliance & Risk

• Ensure compliant, scalable HR operations (policies, handbooks, employee relations, investigations, leaves, accommodations, records).
• Maintain accurate, confidential records and data systems; own HRIS roadmap, automation, and reporting.
• Manage vendor relationships (payroll/PEO, benefits, background checks, training partners) and associated budgets; coordinate with Finance/Operations.

Qualifications:

Required

• Minimum of 10 years of progressive HR/People leadership experience with responsibility across talent, rewards, employee relations, and HR operations; 3+ years leading an HR team.
• Demonstrated success building culture, leading change and manager capability in a fast‑paced, global environment.
• Expertise with compensation benchmarking and benefits design in the nonprofit/association sector (familiarity with salary surveys).
• Strong command of U.S. employment law and compliant policy administration.
• Exceptional judgment, confidentiality, discretion, and interpersonal skills; proven ability to influence senior leaders.
• Demonstrated ability to work collaboratively in a team-oriented culture that values the importance of being a good teammate, communicator, and partner.
• Excellent written/verbal communication and time management skills.
• Demonstrated ability to self-start, think ahead, problem solve, and engage proactively with high professionalism, reliability, and accountability.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Occasional travel to MFA offices, most frequently to NYC.

Preferred

• Experience in policy, financial services, or association environments in a global environment (DC/NY/Brussels/London).
• HR certification (SHRM‑SCP, SPHR) or relevant graduate degree.
• Hands‑on HRIS and analytics fluency.
• Executive coaching certification with a successful track record.
• AI acumen

Benefits of working at MFA:

• Competitive compensation and benefits package
• Retirement savings plan with employer matching
• Hybrid work schedule (Mon and Fri remote; Tues-Thurs in-office)
• Generous paid parental leave and transition time back to work
• Professional development and career opportunities
• People-centric culture
• Generous paid time off and holidays
• Healthy food and snacks
• Employee assistance programs
• Staff retreats and social events
• Community involvement
• Team Engagement Committee

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

The Senior Site Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

Job duties

(* denotes an “essential function”)

• *Oversee contracted operation(s) to ensure needs of the contract and client are met while addressing needs of employees
  
  

• *People Leadership – develop a highly functioning client team
  
  

  • *Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management
    
    

  • *Ensure direct and indirect reports understand and are compliant with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary
    
    

  • *Engage in regular and consistent communication with employees, hold regular team meetings and individual (1:1) meetings to ensure open lines of communication for company and client information, as well as to discuss clear expectations, performance and progress against goals and development
    
    

  • *Foster cross-training and a sense of team work to optimize client service delivery
    
    

• Operational Leadership – ensure account meet or exceed client expectations
  
  

  • *Establish, execute, and sustain quality service delivery through standard operating procedures, account planning, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
    
    

  • *Ensure Engage is implemented and utilized by team according to best practices
    
    

  • *Understand how Engage operates, the data it requires and generates.
    
    

  • *Utilize Engage output for client reporting at an expert level and use data to manage team, workflow, quality and individual performance
    
    

  • *Drive continuous improvement; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; timely resolve issues escalated by the client
    
    

  • *Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volumes and allocate staffing resources by shift or service line accordingly
    
    

• Financial and Contractual Management
  
  

  • *Review monthly P&L and submit necessary changes to financial analyst
    
    

  • *Review all labor allocations; manage over-time and time-off to avoid non-billable charges
    
    

  • *Create and distribute monthly invoice, ensuring it meets contractual requirements
    
    

  • *Participate in the budget process; ensure all operational processes are managed to timeline and budget
    
    

• Customer & Account Leadership –
  
  

  • *Manage relationships with clients by ensuring a high level of customer satisfaction
    
    

  • *Create and present monthly Client Service Review (CSR); reflect on data presented and be prepared to discuss ideas for process improvement and benefits to the client to support informed decision-making
    
    

  • *Solicit feedback from clients (client outreach) regularly
    
    

  • *Educate clients on Williams Lea services already provided and those available through strong sense of the client’s business and the impact our services may have on their success
    
    

  • *Identify opportunities for account growth, new services, resolutions to client challenges through communication with clients/end-users – escalate opportunities to manager
    
    

• Other
  
  

  • Participate or lead due diligence, implementation (people, process, technology) for new business within own client account(s); participate on other or new client accounts
    
    

  • Adhere to Williams Lea policies in addition to client site policies
    
    

• A Bachelor’s degree or equivalent experience is required
• Over 6 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment
• Demonstrated record implementing solutions that have resolved poor client, service or contract performance or difficult situations, or have improved or sustained satisfactory contract performance
• Excellent client service skills with a service-minded approach toward the client
• Proven experience in the delivery and management of complex or multi-service solutions for clients
• Minimum of four years of successful financial management; demonstrated record of managing day-to-day and strategic decisions that impact P&L
• Able to make independent financial decisions for scope of responsibility
• Minimum of four years people management experience supporting employee lifecycle from onboarding to offboarding; use of manager self-service systems and experience with centralized HR functions
• Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction
• Attention to detail with demonstrated organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Able to handle sensitive and/or confidential documents and information
• Able to make independent decisions that conform to business needs and policy
• Must be able to interact effectively with multi-functional and diverse backgrounds
• Able to work in a fast-paced environment
• Must be self-motivated with positive can-do attitude
• Intermediate to expert level Microsoft Office skillset
  
  

RRD's current salary range for this role is $85000 to $136000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

INTL STRATEGY & PLANNING SPEC III (EAS-25)

FUNCTIONAL PURPOSE:

Conducts advanced research and analysis in support of the international business portfolio, specifically shipping solutions strategy. Assists in developing the strategic plan and functional strategies, and in tracking and reporting progress of the portfolio.

DUTIES AND RESPONSIBILITIES:

1. Assists in the development of the organization-wide strategic plan and mission statement, long-term corporate strategies, and functional strategies for USPS participation in multilateral agreements.

2. Ensures that strategic goals are organizationally aligned by developing measurement processes and tracking and reporting progress.

3. Monitors and analyzes domestic and international environments to evaluate feasibility of strategies, evaluate progress, and identify significant events and risks. Provides summaries and reports of progress, including potential risks, misaligned activities, and recommendations. Includes maintaining knowledge of the organization, projecting and assessing the future environment, and making recommendations to modify objectives or strategies.

4. Coordinates with internal (e.g., Intl Business, Law Department) and external stakeholders (e.g., GAO, Congress, PRC, OIG) to communicate strategies and provide clarification.

5. Serves as a team lead coordinating the activities of others on a project or task force basis; makes assignments, monitors progress, and provides continuing guidance.

6. Provides technical advice, program guidance, and policy interpretation to Headquarters and field employees, and external stakeholders on strategic planning activities.

7. Conducts special studies on a variety of subjects to analyze the impact of changes in the external environment on the Postal Service.

8. Compiles data on trends and develops key forecasting data.

SUPERVISION:

Manager of unit to which assigned.

REQUIREMENTS:

1. Ability to provide technical guidance and policy interpretation on strategic planning activities and programs.
2. Ability to design and develop system goals and governance processes to support the strategic management planning process.
3. Ability to analyze data and trends to identify opportunities and areas of concern.
4. Ability to develop strategic plans and recommendations based on organizational objectives and on the results of studies.
5. Ability to coordinate the work of others to achieve project objectives.
6. Ability to coordinate cross functional relationship activities to achieve organizational objectives.
7. Ability to communicate orally and in writing sufficient to provide recommendations for strategic plans to management levels through presentations and/or written documents.
8. Ability to monitor trends in the international environment to determine how the organization will be impacted by external factors and document findings.
9. Ability to support strategic communication through the use of collaborative software such as Microsoft Teams or SharePoint.

Ideal Candidate

The ideal candidate is someone with a strong project management, scheduling, and coordinating background. They thrive in circumstances where they manage many moving pieces to bring them together in a well-orchestrated project deployment. Organized, self-driven, and accountable are three words people describe them, since they stop at nothing to ensure success from start to finish. They are entrepreneurs at heart and have a strong understanding of how political organizations operate. The ideal candidate embodies a resourceful and proactive work ethic, demonstrates strong oral and written communication skills, and has a keen eye for detail. The right candidate has a strong awareness of U.S. politics and an understanding of the political system, preferably with a background in political fundraising or advance teams. This person lives to build and nurture relationships through trust and collaborative communication.

Duties & Responsibilities

1. Serve as an external and internal facing key point of contact for the organization.
2. Ensure relevant teams and colleagues are kept informed about stakeholder sentiment on political developments, topical themes, and feedback on materials.
3. Connect with existing citizen members and cultivate new relationships.
4. Work with the wider team to maintain the organization’s CRM system, building data that is useful and provides relevant insights to analyze trends and identify gaps as well as ensuring best practice, contact management and lead tracking.
5. Work closely with the digital team to better articulate the full benefits of membership and ensure that communications to members are delivered in an effective way that responds to members’ needs.
6. Contribute to online and in-person event organization, identify relevant guests from target lists and track member registration and attendance as a measures of participation and engagement.
7. Contribute to team meetings.
8. Responsible for project timelines and delivery.
9. Remove all roadblocks preventing projects from meeting their target completion dates.
10. Coordinate and schedule project check-ins.
11. Deliver project updates during daily and weekly executive team meetings.
12. Work alongside Scheduler and Executive Team to ensure CEO is involved in projects accordingly.
13. Schedule and coordinate events related to projects.
14. Keep projects updated in Project Tracker.
15. Identify and remediate areas of project implementation inefficiencies.
16. Manage large emails and mailings.
17. Manage contacts, data entry, and database functions, keeping meticulous records on prospects and citizens.
18. Prepare briefings for No Labels leaders and surrogates including members of Congress.
19. Work with event hosts to create, promote, and manage virtual and in-person recruitment events of all sizes.

Qualifications

1. Bachelor’s degree
2. 8+ years of project or operations management experience
3. 8+ years of scheduling or coordination experience
4. Able to manage multiple projects and teams at once
5. Strongly motivated by the mission of No Labels
6. Demonstrated strong attention to detail and multi-tasking skills
7. Ability to meet competing deadlines while managing multiple projects
8. Successful track record of business development or relationship management, preferably within the U.S. political system or other service-based industries.
9. Exceptional written and oral communication skills; an empathetic listener and a confident speaker with excellent persuasion and influencing skills.
10. Comfortable building relationships with people at all levels of seniority.
11. Professional, personable, and customer-focused.
12. Highly effective organizational skills and a strong work ethic, with the ability to manage and prioritize a varied workload, working independently and alongside others. 
13. Highly analytical with the ability to develop pipelines through strategic and targeted planning.
14. Experience with database/Customer Relationship Management systems and Microsoft Office Suite.

This is a full-time salaried position in Washington, D.C. Compensation is commensurate with experience.