Jobs in Addison Texas Online

JOB DESCRIPTION

Summary/Objective: Managing inventory through receiving, production process; Improving on time in full delivery; optimizing carrier performance; supporting other supply chain functions (procurement, production planning, etc.) when necessary.

Essential Functions

·        Coordinate process from PO receiving throughout shipping, including PO entering, delivery planning, communication with production, maintenance, warehouse & sanitation team, arrange carriers, etc.; Ensure all POs delivered at right time with right quantity.

·        Ensures timely communication is provided to customers, carriers and sales on status of delivery arrangement; conduct carrier management on cost and service.  

·        Improve Inventory management. Oversee warehouse and production activities.

·        Coordinating with purchasing for production supply and low-inventory level alarm for sanitation items.

·        Effectively negotiates and/or implements initiatives that reduce Company costs and/or prevents annual cost increases.

·        Monitors complex operations, identifies potential programs, and is proactive in resolution. 

·        Provides more complex daily, weekly, and monthly reporting requirements for performance, compliance, and invoicing; develops and analyses information when required.

·        Performs a variety of calculations, analyses and audits of financial and operational results; typically involves complex professional related supply chain principles.  

·        Utilizing an advanced knowledge of the processes, cost pressure points, and supply evaluates supplier competence relative to others in the industry.

·        Responsible for interaction and problem resolution with suppliers such as resolving invoicing discrepancies, negotiating price, quality, and delivery, obtaining quotes, and expediting delayed shipments.

·        Incoming orders check for description, receiving qty, shipment delivery date etc.

·        Follow and assist production team using materials in FIFO.

·        Responsible for materials used in production and warehouses have safe inventory level.

·        Analyze inventory discrepancy and continuously adjust action plans to ensure inventory accuracy in system.

·        Coordinate the communication between the suppliers and freight forwarder.

·        Responsible for providing purchasing data for accounting and other departments when it is necessary.

·        Coordinating with accounting for monthly monitoring credit card expense.

Competency

·        Must have excellent communication skills (oral and written).

·        Must have effective negotiation skills to influence decisions that impact Company bottom-line.

·        Must have the ability to effectively interface with internal and external contacts and can monitor delicate situations tactfully.

·        Must have the ability to understand business needs and strategically plan the most cost-effective solution to goals and objectives, while balancing the needs of the independent sales force.

·        Must have effective decision-making skills since decisions impact the financial, employee, or public relations posture of the organization.

·        Must have effective organizational, project management, and time management skills to work effectively with internal and external contacts.

·        Must be knowledgeable about the laws and regulations associated with each region and aware of the cultural differences between the US and the region. Must have the ability to work with multiple cultures, to interface effectively with subsidiaries.

·        Must have excellent computer skills (ERP experience preferred)

Required Education and Experience

Job requires a bachelor’s degree or equivalent in Supply Chain Management or closely related fields, plus 1 year of progressively responsible experience in purchasing as well as exposure to related areas. CPSM certification is preferred. Food manufacturing experience preferred but not mandatory.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

While performing the duties of this job, the employee is frequently exposed to food scents, and some food allergens. Typical office environment and hours are usual for this position.

Physical Demands

There are no unusual physical demands for this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work

Typical office hours are usual for this position.

Travel

Limited to less than 10%

Additional Eligibility Qualifications

None

Work Authorization/Security Clearance 

Must be authorized to work in the US. 

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.

Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.

Customer Onboarding / Sales Order Administration

• Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
• Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
• Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
• Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
• Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
• Ensure customers are followed up the next day following installation.
• Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
• Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
• Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
• Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
• Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.

Ongoing Customer Support

• Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
• Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
• Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
• Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.

Supervisory Responsibilities:

• Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
• Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
• Review time off requests and ensure adequate staff levels are in place at all times.
• Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
• Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
• Conducts regular team meetings and 1-2-1s with direct report lines.
• Identify & implement improvements within the team to ensure efficiencies within all processes.

Education and Experience Requirements:

• High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
• Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
• Two to three years of previous supervisory experience within a help desk, call center or related operation required.
• Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
• Proven track record of successfully developing and executing customer success strategies.
• A passion for helping customers succeed and a commitment to delivering exceptional service.
• Strong leadership and supervisory skills, with experience leading high-performing teams.
• Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
• Experience developing, tracking and evaluating customer success performance metrics.
• Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
• Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
• Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.

Compensation and Benefits:

• Competitive salary range of $60,000 to $63,000 per year depending upon experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.

WCCTV is an Equal Opportunity Employer.

About the Company

Our client is a national mortgage lender serving more than 4 million homeowners based in Dallas Texas

About the Role

We are on the hunt for an IAM-Engineer to join their team in Coppell TX for a contract to hire, Hybrid role , this person will plays a pivotal role as an IT professional tasked with the design, implementation, and management of systems.

Responsibilities

• Design, architect, and implement secure authentication and authorization solutions using Identity and Access Management (IAM) principles to enable Single Sign-On (SSO) and secure access for internal and external applications, platforms, and APIs.
• Lead the implementation of modern identity standards, including OpenID Connect (OIDC) and OAuth 2.0, supporting a variety of use cases such as web applications, mobile applications, B2B integrations, and service-to-service communication.
• Build and maintain enterprise-grade integrations with Okta, enabling application onboarding, federation, and secure access to protected resources in alignment with organizational identity standards.
• Partner closely with architecture, platform, security, and product teams to define and evolve standard authentication and authorization patterns, ensuring consistency, scalability, and security across the enterprise.
• Document identity architectures, integration patterns, and operational guidance, enabling development teams and platform teams to efficiently onboard applications and troubleshoot authentication and authorization issues.
• Responsible for one or more applications, working with Business Systems Manager and Business Analyst counterparts on planning and delivering code changes to production, ensuring teams work on schedule.
• Provide business and project expertise when collaborating with clients, IT resources, vendors, consultants and other stakeholders to identify the user requirements, assess technologies, recommend and implement technical solutions.
• Participate in estimation process.
• Responsible for source code development; create technical documentation; utilize software configuration, version and quality management processes.
• Responsible for unit testing, performance tuning, defect remediation during testing, and deployment planning.
• Participate in Production Support Escalation if necessary for high-severity issues within their application domain.
• Can analyze, design and develop complex programming systems independently.
• Chair Agile Team meetings.
• Performs related duties as assigned by management.

Qualifications

• Master’s degree in a technical field + 3 years of work experience or bachelor’s degree in a technical field + 5 years related experience.

Required Skills

• Experience designing, architecting, and implementing secure authentication and authorization solutions using IAM, SSO, OIDC, SAML, Oauth2.
• Experience developing software for the US mortgage industry.

Preferred Skills

• Adaptive leadership style, capable of leading multi-disciplinary teams with diverse skill sets and experience levels.
• Excellent interpersonal, oral, and written communication skills.
• Ability to respond quickly to sensitive issues, complex inquiries, or complaints from clients, co-workers and or management.
• Strong analytical skills.
• Proficiency with: Okta integration and configuration, ASP.Net / MVC / WebApi / C# / .Net 4.0+, Developing solutions around IAM / OIDC / OAuth2, Design Patterns, OOPS, Web Services, XML, Sql Server 2012 and above, Experience with Windows Services, Experience in third party integrations.

Project Details:

The Workday Configuration Analyst provides HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. This role will partner with the other Workday team members, IT, business partners, vendors and business leaders to effectively meet the HR technology needs of the organization. The focus modules are Core HCM, Compensation, Talent, Payroll, Time, Absence, Benefits, Integrations, and Reporting.

Must Haves / Required Skills:

3-5+ configuration experience, not support or production support, has to build end to end (hand on Configuration)

Very detail oriented, being able to speak to modules (payroll, Workday)

Need to have experience with Workday releases (they have 2 a year)

They don't care ab reporting, there's another team that does that or EIB (fancy spreadsheet)

Seeking an onsite Document Specialist to join a Fortune 500 Financial Services Corporation. The department is a high volume and fast paced line of business. As a Document Specialist, you will be assigned various documentation and administrative tasks daily that will exercise your strengths in time management and prioritization.

In this role you will effectively manage the following tasks:

• Physically review 100-300 documents daily to check for accuracy
• Review incoming mail - document the system of record, distribute to the team, or re-route to the correct department
• Make outbound calls to collect additional information from customers if we are unsuccessful with processing their request
• Responsible for faxing, mailing, and overnighting over 100 documents daily
• Assist with other duties and projects as assigned
• Perform data entry and data collection tasks accurately and efficiently as needed
• Utilize Microsoft Excel to create and maintain spreadsheets
• File and organize documents in both electronic and physical formats

Required:

• Attention-to-detail is a must, as the primary function of this role is to review auto finance contracts.
• This position also involves filing paperwork, pulling files off the shelf, and other various tasks.
• Must be able to use word processing applications and electronic worksheets to accurately track and record metrics.
• Ability to identify documents required for legal retention
• Satisfying file and image requests from multiple sources, reports, people, and other internal departments.
• Strictly adhere to company procedures and policies, in addition to process procedures
• Being flexible as business needs may require
• Must be dependable and consistently show up to work at designated scheduled time.
• Demonstrate ability to multi-task with a balance of speed and accuracy
• Must be self-motivated and demonstrate the ability to work independently with a high degree of attention to detail.
• Must be able to meet and maintain 99% accuracy and efficiency standards set forth for all job duties.

Qualifications:

• High School Diploma
• At least 1 year of file-room experience or 1 year of experience in an office/call center setting
• Basic knowledge of Google Suite (Sheets, Docs, G-Mail)
• Basic knowledge and experience with Microsoft Office (Excel/Word)
• MUST report onsite Monday – Friday
• Positive morale and attitude
• Strong organization skills and attention to detail
• Must be able to work in a high volume, fast paced environment
• Proven data entry and documentation management experience
• Ability to work independently and prioritize tasks effectively
• Excellent written and verbal communication skills

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.