Information Technology Jobs in Addison

Job Title: Data Analyst/Scientist

Duration: 12 months | Temporary to Hire

Location: Elgin, IL 60196

Worksite: Remote | 8:00 AM - 05:00 PM

Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).

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• Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
  
• Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
  
• Perform predictive modeling and forecasting using Python, R and Tableau
  
• Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
  
• Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
  
• Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
  
• Detailed data validation to ensure directional accuracy
  
• Server license management and data access enablement as well as data visualization support
  
• Manage, update and document processes, websites, and training documentation.
  
• Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
  
• Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
  
• Perform rigorous testing and post-validation publishing of reports
  

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• Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
  
• 3+ years of data analytics and reporting experience
  

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• Excellent data visualization skills
  
• Solid experience in creating dashboard reporting in Tableau is a must for this position
  
• Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
  
• Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
  
• Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
  

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• Experience with Smartsheet development.
  
• Excellent oral and written communication skills.
  
• Extremely detail-oriented and organized with a high level of commitment and follow-through.
  
• Ability to manage multiple priorities in a fast-paced, ever-changing environment.
  
• A motivated self-starter who can work both autonomously and collaboratively.
  
• Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
  

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• Candidates must have recent, direct Coupa experience in the required modules
  
• Strong communication skills are critical due to global stakeholder interactions.
  
• Understanding of P2P process flows
  
• Real?world Coupa functional configuration experience
  
• Troubleshooting examples across modules and integrations
  

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• P2P (Procure?to?Pay)
  
• Supplier Information Management (SIM)
  
• Core Platform
  
• Coupa Risk Assess (CRA)
  

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• Manage and maintain Coupa P2P, SIM, Core, and CRA modules
  
• Approx. 80% functional / 20% technical
  

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• Catalog management
  
• Project & non?project procurement
  
• Approval workflows
  
• Supplier collaboration (CSP, cXML, SAN)
  
• Accrual processes
  

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• Oracle ERP
  
• Workday
  
• Vertex
  
• ServiceNow
  

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• Troubleshoot system/integration issues and provide clear business?level explanations of root causes and recommended solutions
  
• Partner with global cross?functional stakeholders (US, EMEA, etc.) to deliver enhancements in an Agile environment
  
• Identify and drive process simplifications and best practices to improve user experience and adoption
  

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• SIT/UAT testing
  
• Documentation
  
• Release readiness activities
  

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• Bachelor's or Master's degree in Computer Science, Information Systems, or related field
  
• 5+ years hands?on Coupa experience with:
  
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  • P2P
    
  • SIM
    
  • Core
    
  • CRA
    
  
  
  
• Experience supporting Oracle ERP Coupa integrations
  
• Strong analytical, interpersonal, and communication skills
  
• Ability to manage multiple priorities in a fast?paced, globally distributed environment
  
• Ability to work independently with minimal supervision
  

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• Experience implementing/supporting global P2P or Supplier Management processes
  
• Familiarity with Agile delivery frameworks
  
• Experience with Coupa configuration, workflow design, or data analysis
  

Client Engagement Coordinator

Client Engagement Operations & Sales Support (Onshore)

We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.

This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.

This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…

Core Role Purpose

Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.

Help ensure consistency, organization, and visibility across sales and client engagement activities.

Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.

Key Responsibilities

Lead Coordination & Pipeline Support

• Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
• Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
• Work with Client Partners to:
• Track follow-ups and next steps
• Monitor pipeline movement and aging
• Ensure activities and notes are properly logged
• Help maintain accurate CRM data to support reporting and forecasting.

Sales Operations & Reporting Support

• Assist with preparation of pipeline reports, dashboards, and scorecards.
• Support weekly and monthly pipeline review processes.
• Help identify gaps in follow-up, data quality, or process adherence.
• Provide administrative and analytical support to sales and engagement leadership.

SOW & Renewal Coordination (Support Role)

• Assist with the preparation and tracking of Statements of Work (SOWs).
• Help monitor renewal timelines and flag upcoming renewals.
• Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.

Pre-Sales & Proposal Support

• Support proposal development, pricing inputs, and deal coordination.
• Help gather inputs from internal teams and ensure timely submissions.
• Assist with staffing models and deal documentation.

RFP / RFI / RFQ Support

• Assist in coordinating RFP, RFI, and RFQ responses.
• Track deadlines, inputs, and submission requirements.
• Help ensure responses are complete and submitted on time.

Salesforce Hygiene & Process Support

• Support Salesforce data hygiene by:
• Updating lead and opportunity records
• Logging activities and notes
• Assisting with forecast updates
• Help maintain standard sales and engagement processes.
• Identify process gaps or inefficiencies and escalate opportunities for improvement.

Cross-Functional Coordination

• Act as a coordination point between Client Partners and internal teams including:
• Delivery & Practice Leaders
• Finance, Legal, Talent, and Operations
• Help ensure information flows smoothly across teams during sales and engagement cycles.

Required Qualifications

• 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
• Experience working with CRM tools (Salesforce preferred)
• Strong organizational skills and attention to detail
• Comfortable working with data, tracking tasks, and managing follow-ups
• Strong written and verbal communication skills
• Interest in growing a career in client engagement, sales operations, or consulting
• Background or exposure to IT consulting, technology services, or B2B environments is a plus
• Local to Chicago, IL with ability to work hybrid from the Westmont office

Benefits

• 100% free medical insurance, including dental and vision
• 50% contribution for dependents
• 401K Option
• Paid holidays, Sick leaves, Accrued holidays etc.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner

Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:

• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products

• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives

• Author user stories and acceptance criteria, leading refinement sessions and sprint planning

• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery

• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:

• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment

• Strong documentation skills and the ability to communicate complex technical requirements effectively

• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake

• Familiarity with Microsoft tech stack and data delivery tools is highly preferred

• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?

• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy

• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP

• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption

• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

REMOTE

Overview:

Establishes, manages, reviews and maintains production schedules for assigned work center to ensure that the master production schedule is being executed. Analyze work center loads for effective capacity planning, and also ensure accurate inventories by effectively addressing any labor reporting issues. Manage the production meetings and handle inquiries from the sales team. Maintains and reviews shop dispatch list, ensuring completion of manufacturing to meet customer shipping requirements. Answer related inquiries for all levels of the organization. Manage local 3rd party manufacturing suppliers including coordinating and arranging for outsourced work required to complete work requirements. Update and maintain the bills of materials and work requirements within our ERP system. This position has a close working relationship with Sales and Engineering. Guidance may be provided on possible sources of information and methods to complete tasks. Able to meet deadlines and exercise judgment regarding related items.

Core Responsibilities:

• Daily analysis, planning, and review of work center capacity based on requirements loaded by Sales and Master Scheduler.
• Maintain and review dispatch lists targeting customer promise delivery dates.
• Effective sequencing of jobs, processes and assignments to the production floor and interface with shop floor supervisor.
• Communicate with customer service on status of sales orders and estimated completion. Ensure information needed for labeling of finished goods is accurate and correct
• Participate in production meetings and monitor any potential production issues or needs.
• Implement material substitutions as needed, coordinating these with purchasing to ensure inventory accuracy.
• Audit of inventory data as compared to packing slips from material receipts. Corrective action implementation based on issues found.
• Maintain effective communications with internal customers regarding inventory accuracy, engineering changes and shop order closeouts.
• Maintain current knowledge for this position and within the work area through continuing education, subscriptions, certifications, and memberships.
• Participate in related staff, team and/or task group meetings to ensure the continuous improvement of processes, methods, productivity and quality, while reducing costs. Participate in in-house training programs.
• Ensure that all operations are within established guidelines and conform to health and safety standards.
• Conduct a continuous study of internal processed and methods, research new technology and develop proposals for application of such technology for the purposes of cost reduction and process improvement.
• Other duties as assigned or required.

Qualifications:

• Associate Degree with 4-7 years of progressively responsible, directly related experience; or a combination of education and experience equivalent to these. Accuracy is essential to this position.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability (including physical) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must possess the ability to read, analyze and interpret business and technical documents, flow charts, budget information, procedure manuals and so on; the ability to prepare required routine reports and correspondence; ability to communicate effectively with others, using skill and diplomacy and have the ability to work with all levels of the organization.
• Requires the ability to work within established health, safety and quality guidelines and the ability to organize the workload and meet deadlines.
• Must possess knowledge and experience in automated systems and terminology and the ability to develop and interpret related reports using spreadsheet, word processing and graphics software. Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier and so on.
• Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math to practical situations and dimensions to production.
• Must possess the ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.
• Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier and so on.
• Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math to practical situations and dimensions to production.
• Must possess the ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity, marital status, or any other status protected by applicable federal, state, or local law.

Overview:

The Purchasing Agent is responsible for managing the procurement of goods and services while supporting efficient international logistics operations. This role involves sourcing suppliers, negotiating pricing and contracts, issuing purchase orders, and coordinating domestic and international shipments. The position plays a key role in ensuring timely procurement, cost efficiency, and reliable supply chain operations to support the company’s global activities.

Core Responsibilities:

• Source, evaluate, and maintain relationships with suppliers based on quality, cost, reliability, and service.
• Negotiate pricing, contracts, and purchasing terms with both domestic and international vendors.
• Issue and manage purchase orders while tracking procurement status to ensure timely delivery.
• Coordinate international shipments, including freight forwarding, customs documentation, and import/export compliance.
• Monitor delivery schedules and proactively resolve shipping delays, supply chain issues, or vendor concerns.
• Collaborate with internal teams such as sales, production, and accounting to support accurate and timely order fulfillment.
• Maintain organized records of purchasing activities, logistics documentation, and supplier performance.
• Ensure procurement and logistics processes comply with company policies and applicable international trade regulations. Experience with these regulations is beneficial but not required.

Qualifications:

• Experience in procurement, purchasing, logistics, or supply chain operations.
• Strong negotiation, communication, and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency in ERP systems and Microsoft Office Suite (Excel, Word, Outlook).
• Basic understanding of international shipping processes and documentation such as Incoterms, Certificates of Origin (COO), ECCN, or USMCA is helpful but not required.
• Experience with global supply chain coordination or international logistics is a preferred.
• Familiarity with regulatory compliance related to international shipments and trade documentation beneficial but not required.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity, marital status, or any other status protected by applicable federal, state, or local law.

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  The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
  Under the direction of the area supervisor, perform daily activities accurately and on time.
  
  Maintain a safe and professional environment.
  
  Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
  Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
  Maintains required records and documentation.
  
  Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  
  Job Requirements:
  
  Ability to provide quality, error free work in a fast-paced environment.
  
  Ability to work independently with minimal on-site supervision.
  
  Excellent phlebotomy skills to include pediatric and geriatric.
  
  Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
  Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
  Must be able to make decisions based on established procedures and exercise good judgment.
  
  Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
  Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
  Capable of handling multiple priorities in a high-volume setting.
  
  Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  
  Training locations may vary based on trainer availability.
  
  Required Education:
  
  High school diploma or equivalent REQUIRED.
  
  Medical training: medical assistant or paramedic training preferred.
  
  Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  
  Work Experience:
  
  1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
  2 years in a Patient Service Center environment preferred.
  
  Customer service in a retail or service environment highly preferred.
  
  Keyboard/data entry experience.
  
  Additional Job Details:
  temp to perm
  
  

Overview:

The HR Assistant provides administrative and operational support to the Human Resources department, with a focus on payroll processing, benefits administration, onboarding support, and general office coordination. This role also assists with executive travel logistics and supports internal compliance and audit activities, including J-SOX documentation. Due to the sensitive nature of employee, payroll, and executive information handled, this position must uphold the highest standards of confidentiality, discretion, and ethical conduct at all times. This position is ideal for an organized, detail-oriented professional seeking a role in HR and administration.

Core Responsibilities:

• Assist with payroll processing, including data entry, timekeeping review, and payroll-related reporting.
• Support benefits administration, including enrollments, changes, terminations, and employee inquiries.
• Maintain accurate payroll and benefits records in HRIS and payroll systems.
• Assist with reconciliation of payroll and benefits invoices.
• Ensure confidentiality and compliance with company policies and applicable regulations.
• Assist with employee onboarding, including preparing offer packets, new hire documentation, and orientation materials.
• Maintain employee personnel files and HR documentation.
• Provide general administrative support to the HR Director and executive team.
• Perform general administrative duties such as filing, scanning, data entry, and document management.
• Answer and route inquiries professionally and efficiently.
• Assist with travel arrangements and modifications for executive team members.
• Assist with internal audits and compliance activities, including J-SOX documentation and controls support.
• Help collect, organize, and maintain audit-related records and evidence.
• Support internal process reviews and documentation updates.
• Adhere to corporate governance, internal controls, and compliance standards.
• Works closely with HR, Finance, and executive leadership.
• Assist in documenting HR, administrative, and cross-functional workflows and processes by collaborating with various divisions to ensure accuracy, consistency, and alignment with organizational standards.
• Serves as a point of contact for employee administrative questions.

Qualifications:

• High school diploma required; associate’s degree or coursework in HR, accounting, or business preferred.
• 3-5 years of administrative, HR, payroll, or office support experience.
• Basic knowledge of payroll and benefits administration.
• Strong organizational skills with high attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

IT Operations Specialist

Reports to: Director of Technology

Role Overview

The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the company’s internal IT operations capability.

This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.

Key Responsibilities

• Provide L1/L2 support for Windows 10/11 environments
• Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
• Resolve login, MFA, and access-related issues
• Perform onboarding and offboarding (AD, M365 licensing, device configuration)
• Configure and deploy laptops, tablets, and mobile devices
• Troubleshoot basic networking issues (IP, DHCP, DNS)
• Coordinate with the MSP for escalations when required
• Maintain accurate ticket documentation and follow structured processes
• Identify recurring issues and suggest improvements
• Take ownership of assigned tickets through resolution or proper escalation

Qualifications

• 3–5 years of hands-on IT support experience (corporate or multi-site preferred)
• Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
• Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
• Experience with Microsoft 365 in hybrid environments
• Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
• Experience with ticketing systems
• Device provisioning experience
• Relevant certifications are a plus, demonstrated hands-on experience is highly valued.

Professional Skills

• Strong communication skills (technical to non-technical)
• Structured and methodical troubleshooting approach
• Process-driven and organized
• High accountability and ownership mindset
• Comfortable working in a hybrid internal + MSP support model
• Demonstrates responsiveness and reliability in hybrid work environments

Work Model

Primarily on-site role supporting multiple offices and jobsites.

On-site presence aligned with operational needs

• 1–2 remote days per week depending on workload and projects
• Full-time, Monday–Friday
• 7:00 AM on-site start time
• Occasional after-hours availability when scheduled in advance