Salesforce Stock Jobs in Morrow
103 positions found
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Work Location: Atlanta, GA (2 days a week)
Assignment Duration: 11 Months
Summary
The Sr Business Analyst / Product Owner defines, documents, and prioritizes business needs to ensure effective delivery of high quality products and enhancements on the Salesforce platform. This role partners closely with the product owner team, the tech delivery team and business stakeholders to shape requirements, manage the backlog, and drive value-based delivery in an Agile environment.
Key Responsibilities
- Lead requirements gathering, process analysis, and documentation (user stories, acceptance criteria, workflows).
- Act as Product Owner for one or more teams; own backlog prioritization and readiness.
- Possess clear knowledge of the Agile methodology
- Facilitate agile ceremonies, sprint planning, and demo sessions.
- Partner with engineering, QA, UX, data, and architecture to support design, refinement, and delivery.
- Perform and test platform configuration in lower environment for pipeline promotion to production.
- Support UAT, change readiness, training, and feature adoption.
- Identify opportunities to optimize processes, improve product performance, and reduce delivery risk.
Required Experience
- 7-10+ years in Business Analysis, Product Ownership, or similar hybrid role.
- 5+ years Salesforce platform knowledge (not CRM UI)
- Strong experience writing user stories, backlog management, and Agile practices.
- Demonstrated ability working across complex systems, integrations, and matrixed stakeholders.
- Excellent communication skills with ability to influence and align cross functional teams.
Education
- Bachelor's degree in Business, Information Systems, Computer Science, or related field.
Preferred Certifications
- CSPO (Certified Scrum Prod Owner) or PSPO
- CBAP (Certified Business Analysis Professional) or PMI?PBA
- SAFe PO/PM
Preferred Skills
- Experience with Jira and Confluence
- Data analysis fundamentals (SQL, reporting tools, or equivalent)
Job Title : Events Manager
Rally Foundation for Childhood Cancer Research (Rally) a 501 (c) (3) non-profit organization, empowers volunteers across the country to raise awareness and funds for childhood cancer research to find better treatments with fewer long-term side effects and, ultimately, cures.
Rally is:
· all about the kids!
· mission driven and dedicated to investing in the best childhood cancer research
· a grassroots organization built on a foundation of accountability and powered by volunteers
· a fast-paced learning environment
· a close-knit team with an “all hands-on-deck” attitude
· open minded toward new, innovative ideas
· serious about working hard to make a difference and about having fun while we’re doing it!
Job Purpose
The Events Manager reports to the Director of Events and Operations. This role’s primary responsibility is to work closely with the Director of Events for planning, executing, and supporting signature fundraising events in established markets including Atlanta, Tennessee, and the Gulf Coast of Florida. The Events Manager also supports the Development Team in community relations initiatives that strengthen fundraising efforts by identifying and cultivating local community and business partners.
The candidate will manage the design request process for event related materials utilizing project management software, oversee the event interns, manage event committees and interface with Salesforce, Rally’s CRM.
The enthusiastic candidate must have the flexibility to work and thrive in an entrepreneurial, agile environment. They must be committed to Rally’s mission and have a desire to serve our supporters and volunteers with compassion, integrity, and humility. This is a fast-paced, multifaceted opportunity for a candidate who takes initiative and wants to work hard while gaining unparalleled experience and growth.
Responsibilities
o Work closely with the Director of Events to oversee the execution of signature events including the Rally On the Runway Fashion Show in Atlanta, Nashville and Pensacola; Rally In the Round in Nashville, and the Benefit Bash in Atlanta
o Primary responsibities include Successful planning and execution of events includes but is not limited to venue selection, contract negotiation, vendor relations, and logistical planning.
o Manage and support event committees in tandum with the Development Team and cultivate new relationships by providing leadership, acknowledgement, material support, and assistance in implementing committee plans
o Manage all event guest and invitation lists through Salesforce from creation to updating, and mailing.
o Responsible for submitting and managing all necessary design job requests through fulfillment and delivery via Rally’s project management system
o Track relationships, communications, and milestones through Rally’s CRM system, Salesforce, and run reports as needed
o Work with Development Team to ensure sponsor benefits are properly fulfilled and overall revenue goals are achieved
o Develop and provide oversight and management on new events in assigned markets and emerging markets
o Train and manage event interns to oversee silent auction and assist with event logistics
o Train and manage volunteers at each event on run of show, registration procedures, etc
o Travel (will be required to attend and plan events in Atlanta, Nashville, Pensacola and other emerging markets as needed. (5-10% of the year)
o Support the Rally brand in maintaining and delivering a consistent brand identity including Rally’s logo, colors, typography, and visual elements across all marketing materials, platforms and touchpoints.
o Support the Rally brand in delivering consistent messaging including tag lines, slogans, and key brand messages across all channels and deliverables.
o Collaborate with the Development team to identify and cultivate new community partnerships with local businesses to establish thired party events and other collaborations
o Assist in coordinating "Give Back" events and percentage-of-sales nights with community supporters
o Manage third-party community fundraisers and provide necessary toolkits and brand assets to external organizers
o Develop and provide oversight for new community events in assigned markets and emerging markets to reach annual revenue goals
The ideal candidate will
- Possess an visionary and entrepreneurial mindset
- Be committed to personal, professional and organizational growth and development
- Have exceptional organizational skills and follow through
- Have exceptional skills at building relationships
- Have demonstrated leadership in project management and building effective programs
- Have exceptional written and oral communication skills; be a strong public speaker
- Be an independent problem-solver
- Take initiative and possess the ability to create, innovate, and implement action
- Be able to maintain privacy with highly confidential information
- Be a reflective practitioner, open to growth and feedback
- Be an exemplary role model, up to date with best practices in the field of fundraising, and advancement.
Requirements/Essential Functions
- A Bachelors degree
- Three to five years’ experience in event planning and/or campaign management as an employee or key volunteer in a leadership position
- Computer literacy (Microsoft Office)
- Forward thinker; problem solver; organized
- Self motivated and a self-starter
- Excellent communication and writing skills
- Ability to manage multiple projects on an ongoing basis in multiple geographic locations
- Strong interpersonal, verbal and written communication skills
- Strong organizational and research skills
- An ability to work on a team as well as independently
- Professional demeanor
- Eagerness to learn
- Valid driver’s license and reliable transportation
- Available 40 hours per week. Additional hours may be required. Attendance at events is mandatory.
- Standard schedule is Monday and Friday remote; Tuesday, Wednesday, and Thursday in-office. Flexibility required for occasional in-office Mondays or Fridays.
- Ability to work some nights and weekends
- Out of state travel up to 5-10% based on event season.
- Local travel within the Atlanta area required for errands, meetings, and on-site event support.
- Must be able to stand for extended periods during events and volunteer coordination.
- Must be able to work at a computer for extended periods and manage multiple communication platforms.
- Ability to lift a minimum of 25 lbs.
- Have a good balance of visionary ideas and practical solutions
- Desires and enjoys working cooperatively in a fun and faced-paced environment
This is a full time exempt position. Salary is commensurate with experience.
To apply
- Please submit a cover letter and resume through this online portal or email Please, no phone calls.
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
About the Role
We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.
You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.
Key Responsibilities
Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.
Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.
Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.
Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.
CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.
Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.
Qualifications
Minimum1 year of experiencein prospecting and pipeline generation
Proficiency inCRM systems(Salesforce and preferred)
Experience withEnterprise accountsandSaaS salesis a plus
Background inhealthcare,inside sales, orclient-facing rolesis advantageous
Experience working with or for a Health Plan would be a strong plus
Strongwritten and verbal communicationskills
Self-starter with excellenttime managementandcollaborationskills
Ability tomultitaskand thrive in a quota-driven environment
Bachelor's degree preferred
10% or less travel
Why Join Us?
Be part of a mission-driven company improving healthcare experiences nationwide
Work with cutting-edge technology and industry-leading data
Collaborate with passionate, innovative professionals
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $54,000 - $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or competitive commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Position Overview:
An Account Manager (AM) uses negotiation skills to influence internal and external stakeholders. Reporting to the Director of Account Management, the AM works within a team, offering support where necessary, but also works on his/her own initiative and prioritizes his/her own workload. The ideal AM is self-motivated, motivates and inspires others, as well as being highly driven and works well under high pressure to meet deadlines. The role is a key member of the team and requires a careful balance between the client’s needs, wants and priorities, and the company’s bottom line. The AM plays a crucial role in client retention that leads to loyalty and advocacy.
Summary of Responsibilities:
- Work closely with a New Business Development (NBD) teammate and Customer Excellence team members.
- Earn referrals and retain customers.
- Work with the NBD teammate on new acquisitions including taking part in negotiations and through the late phase selling cycle.
- Ensure smooth transitions of new accounts from NBD teammate to AM.
- Build strong, long-lasting relationships with customers.
- Develop multiple points of contact within each customer account.
- Maintain regular contact with the customer base including phone calls, emails, face to face meetings, entertainment, etc. Networking/event attendance is required to build a network as well as entertaining customers.
- Become a resource to clients by connecting customers together, providing market information, inviting to valuable events, etc.
- Respond within 24 hours to all customer requests and provide satisfactory solutions.
- Develop pricing strategy and ensure profitability aligned with company goals.
- Daily/weekly paperwork and review of strategic opportunistic execution.
- Develop an understanding of each facet of USM’s services.
- Utilize CRM (Salesforce) to capture daily activities and ensure alignment with metrics/goals.
- Use inventory management tool (Shared Logic) to view and provide details on loads to customers.
- Responsible for contract renewals, negotiations, and developing anchoring strategies.
- Regularly review each account to validate customer needs are met.
- Communicate weekly progress of initiatives and goals to National Director of Strategic Accounts.
- Perform up to 50% travel per month.
Desired Characteristics:
- High level of written and verbal communication skills
- Ability to demonstrate innovative problem-solving
- Experience managing clients and their programs
- Technology proficiency (MS office, CRM (Salesforce or similar), inventory management systems)
- Ability to build relationships internally and externally at all levels
- Exceptional organizational and time management skills
- Be a self-starter demonstrating the ability to work independently while maintaining team role
- Substantial administrative and project management skills
- Demonstrate a professional demeanor
- Ability to meet deadlines
- Strong presentation skills, presenting effectively without use of notes
- Solid financial and commercial awareness
Requirement:
- BA/BS degree from an accredited university or college
- 3 years’ experience in account management with a focus on client service is desired
Minimum Safety Training Requirements:
- Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)
- US-SOP-01 United in Safety Manual
- US-F11 QEH&S Policy
- US-SOP-03 Team Member Handbook
We strive to demonstrate our Core Values in all positions at USM:
Trust ● Commitment ● Loyalty ● Passion ● Respect ● Service ● Performance
- 40/hr Department Requesting Resource Initiative: Corporate Marketing Programmatic need being met by this request: The Project Manager will ensure operational continuity, timeline adherence and scalable delivery for the Corporate Marketing team handling multiple priorities in a deadline-driven environment.
Where the work will be performed: Remote General Guidance for Expected Years of Experience: 3-6 years What skills are needed to be successful in this role? Strong project management and organizational skills with the ability to manage multiple concurrent marketing initiatives Ability to track timelines, dependencies, and deliverables across internal teams and external vendors Excellent written and verbal communication skills, including meeting documentation and stakeholder follow-up Detail oriented with strong quality control mindset for marketing assets and approvals Ability to prioritize competing requests in a high-volume environment Experience working in cross-functional teams and navigating multiple stakeholders Basic understanding of marketing workflows Strong analytical mindset to support reporting and performance tracking Are there any specialized skills that must be present for the position to be successful? Experience coordinating marketing campaigns or communications initiatives Familiarity with intake processes and workflow management systems Ability to interpret marketing metrics and support reporting dashboards Vendor coordination experience Understanding of residential or consumer-focused marketing programs preferred Education, Certifications, Degree requirements Minimum of Associate's degree required Bachelor's preferred Concentration in marketing, communications, writing, or similar field preferred IT systems that will be used Project Management Tool (Lythos), Office 365 (SharePoint, OneDrive, Teams, Word, Excel, PowerPoint, OneNote), Salesforce, Adobe Acrobat (PDF), Google GA4 Analytics Project Manager, Marketing Project Manager
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
Petersburg, FL Duration: 6 Months Working Model: Hybrid Pay rate:$35-$40/hr on W2 Required: Requires 3 5 years of financial services experience, strong communication, and multitasking skills.
Role acts as RCS (RIA and Custody Services) Project Lead supporting onboarding and transitions.
Daily work includes leading calls, scheduling meetings, coordinating transitions, and resolving account or AML issues.
Supports advisors moving to RIA platforms, including new firm setups and account transfers.
Work directly with RIAs, independent broker dealers, and financial advisors (not end clients) Salesforce experience is helpful financial
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Immediate need for a talented Risk Analyst. This is a 12+months contract opportunity with long-term potential and is located in Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-07770
Pay Range: $30 - $31/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Investigative Resolution: Manage 50+ complex inbound inquiries daily, performing deep-dive investigations into merchant accounts to resolve fraud alerts and financial discrepancies.
- Risk Mitigation & Decisioning: Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends.
- High-Stakes De-escalation: Serve as a calm, empathetic voice for merchants facing stressful financial holds, turning difficult conversations into professional, resolution-based experiences.
- Strategic Documentation: Maintain meticulous records of investigations and actions taken, ensuring all steps meet internal Standard Operating Procedures (SOPs).
- Continuous Improvement: Collaborate with cross-functional teams to report new fraud trends and suggest optimizations for our risk detection tools.
- This role will be a collections focused role vs. the fraud focus for the last contact center class.
- Supporting customers and making payment arrangements, payment plans, adjusting payment types, etc.
- Chargeback experience is a plus.
- Work shifts: between 8am-8pm ET - (SAT-WED) or (MON-FRI) or (SUN-THU)
Key Requirements and Technology Experience:
- 2+ years of experience in a call center setting, focused on areas such as financial risk management, fraud prevention, payments/merchant service processing, banking operations, or fintech.
- Strong commitment to customer service and customer empathy.
- Demonstrated efficiency and a strong work ethic when handling inbound phone queues.
- Excellent prioritization skills to meet Service Level Agreements (SLAs) and performance metrics.
- Exceptional analytical and critical thinking abilities, with a keen eye for detail.
- Strong organizational skills, capable of managing multiple tasks simultaneously.
- High integrity and ethical standards in all work performance.
- Effective collaboration and teamwork skills.
- Eagerness to learn and adapt to new technologies and processes.
- Ability to efficiently navigate multiple systems and tools while assisting merchants in real-time.
- Proficiency with G-Suite and other relevant software applications-Experience with Salesforce, LexisNexis, or specialized Fraud platforms.
- Education: A bachelor’s degree in finance, Accounting, Criminal Justice, or Risk Management is highly preferred.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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