Salesforce Jobs in Oceanside

About Us:

American Zettler is a trusted leader in electronic components (relays, magnetics, displays), known for our commitment to quality, customer satisfaction, and innovation. We support customers across a variety of industries with high-performance products and outstanding service.

Position Overview:

We are seeking a proactive and customer-focused Account Manager to join our team in Vista, CA. This role is responsible for managing a defined territory and/or account list, maintaining strong relationships with key stakeholders, and driving sales growth through exceptional service, opportunity tracking, and new business development.

Key Responsibilities:

• Territory & Account Management:
• Manage and grow business within an assigned territory and/or list of key accounts.
• Maintain and strengthen relationships with buyers and engineers to ensure continued business and expansion opportunities.
• Sales & Backlog Management:
• Oversee the sales pipeline and backlog for your account base.
• Ensure accurate order fulfillment and timely communication with internal teams and customers.
• Customer Service:
• Serve as the primary point of contact for customers within your territory.
• Provide high-level service, addressing inquiries, resolving issues, and ensuring satisfaction.
• CRM & Opportunity Tracking:
• Use CRM tools to track the performance of legacy accounts and monitor progress on new opportunities.
• Maintain up-to-date records and provide regular reporting on sales activities and forecasts.
• New Business Development:
• Identify and engage potential customers.
• Generate quotes, coordinate sample shipments, and follow up on evaluations.
• Work closely with prospects to convert opportunities into production orders.

Qualifications:

• 1–3 years of experience in account management, customer service, or inside sales (preferably in a technical or manufacturing environment).
• Strong communication and relationship-building skills.
• Detail-oriented and organized, with the ability to manage multiple priorities.
• Familiarity with CRM systems (e.g., Salesforce) and proficiency in MS Office.
• Comfortable working on-site in a structured, team-oriented environment.

Compensation & Benefits:

• $32 – $36.50 per hour plus commission based on new opportunity growth
• Full-time, stable work schedule
• Opportunity to work with an established and growing company
• Potential for career advancement within the organization

Company Description

The Foundation for Animal Care and Education (FACE) is a 501(c)(3) public charity dedicated to The Foundation for Animal Care and Education (FACE) is a 501(c)(3) public charity dedicated to enhance and preserve the quality of life of animals by providing access to necessary medical care and education.

Through grants to qualified families and partnerships with veterinary hospitals, donors, and community supporters, FACE helps keep beloved pets with the people who love them.

Role Description

FACE seeks an organized, service-oriented Administrative & Retail (Operations) Associate to join our small, mission-driven team. This essential part-time role supports daily operations, donor stewardship, fundraising administration, and Wag N’ Purr Shop—our integrated retail boutique which functions as a unique donor engagement and fundraising mechanism.

You will interact with donors, veterinary partners, retail customers, Board members, volunteers, and community collaborators. Every task—whether answering a call, processing a donation, or coordinating a Tree of Life tribute—directly contributes to saving and improving the lives of animals in our community.

If you are energized by meaningful work and thrive in a collaborative, purpose-driven environment, we will love to meet you. This is an in-office position close to the I5/I805 split.

Administrative Responsibilities (50%)

• Serve as a welcoming and professional representative of FACE by answering and routing incoming emails and calls and manage donor inquiries with warmth and professionalism.
• Maintain and update donor, customer, volunteer, and partner records and reports.
• Support fundraising and program operations using Shopify, Salesforce, Fundraise Up, Excel, and related systems.
• Track and process In-Memory and Tree of Life donations, including acknowledgments and documentation.
• Coordinate with veterinary partners, donors, and the FACE artist on commemorative portraits and leaf paintings.
• Prepare and process acknowledgments for donor contributions; coordinate Executive Director signatures and ensure proper documentation in Salesforce
• Assist with Gift-In-Kind documentation and event support as needed.

Wag N’ Purr Shop Retail Responsibilities (50%)

• Under the direction of the FACE Board President, collaborate with Wag N’ Purr volunteers to support our resale boutique operations.
• Manage inventory, SKUs, ordering of supplies, and stock organization
• Prepare and pull inventory for events; attend events as assigned.
• Help with product entry and descriptions in Shopify as needed.
• Manage incoming and outgoing shipments and coordinate delivery to postal services.

Physical Requirements

• Valid California driver’s license.
• Ability to work at a desktop or laptop computer for extended periods.
• Ability to lift and move retail inventory and supplies as needed.

Qualifications

• Genuine passion for animal welfare and alignment with FACE’s mission.
• High school diploma or GED required; nonprofit experience a plus.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (especially Excel and Word); experience with Salesforce or similar CRM and Shopify preferred.
• Highly organized, self-directed, and able to prioritize effectively.
• Professional, patient and warm presence when interacting with donors, Board members, volunteers, and veterinary partners.
• Commitment to confidentiality and teamwork.