Salesforce Incident Management Jobs in Everett

111 positions found

Product Data Mgmt Engr (Config & Data Mgmt/Tech Integ)
🏢 Boeing
Salary not disclosed
EVERETT, WA 4 days ago

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) KC-46 Tanker Program is seeking a Product Lifecycle Management Engineer to perform change integration functions for new and derivative products and provide technical support in Configuration Status Accounting tasks such as As-Built to As-Design reconciliation. This is a BDS position located in Everett, Washington, and reports to the PLM Manager of the KC-46 Configuration and Data Management team.

The KC-46 is a high-visibility, leading-edge Commercial Derivative airplane program to support the United States Air Force and International Customers.  As a Product Lifecycle Management Engineer, you will use Program Management Best Practices to oversee the definition and integration of configuration and data management tasks that span multiple engineering functions and airplane level engineering projects and processes as the KC-46 program transitions from Development into Production phases. This position will be 100% onsite in Everett, WA. 

Position Responsibilities:

  • Collaborates/Leads the development, analysis, management and compliance verification of process and product baselines of complex products
  • Defines, plans, coordinates and conducts (or leads) product and subsystem level technical design reviews and audits for new and derivative products.
  • Coordinates/leads the integration and control of the configuration of Software and Hardware product elements and analyzes & resolves issues with engineering product structure.
  • Develops, integrates and implements (or leads) engineering technical program plans including impacts, risks and incorporation of lessons learned spanning multiple engineering functions.
  • Applies knowledge of the interface and integration constraints for complex systems to identify and analyze hardware, software, product and system impacts to effectively define an integrated change proposal.
  • Creates, reviews and manages software description and software configuration documents and artifacts. Prepare SW deliverables meeting contract and CDRL (Contract Data Requirement List)
  • Ensure consistent application of Configuration and Data management policies, processes and program management best practices, and those process documents are current and accurate.
  • Understands and able to interpret contract requirements, Contractor Data Requirements List (CDRL) content related to Product Life Cycle include Configuration Management, Data Management and Configuration Status Accounting (CSA).

This position will be 100% onsite in Everett, WA

This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship.  An interim and/or final U.S. Secret Clearance Post-Start is required.

Basic Qualifications (Required Skills/Experience):

  • Level 3: Bachelor's degree and typically 5 or more years' experience in an engineering classification or a Master's degree with typically 3 or more years' experience in an engineering classification
  • Level 4: Bachelor's degree and typically 9 or more years' experience in an engineering classification or a Master's degree with typically 7 or more years' experience in an engineering classification
  • Written and verbal communication skills with strong technical content.
  • Experience and Knowledge of responsibilities and tasks performed by various Engineering Experience with Microsoft Office Applications; especially highly skillful with Excel as data process tool.
  • Skills and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
  • Knowledge of drawing/data systems (e.g., ""used on"" drawings, part relationships, product data management) and configuration management principles and processes (e.g., part number control, revision level, naming conventions, product identification numbering systems).
  • Able to understand and interpret contract requirements, especially Contractor Data Requirements List (CDRL) content related to Configuration Status Accounting (CSA).

Preferred Qualifications:

  • Knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). Knowledge of the interaction between departments/disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).
  • Familiar with relational database language and tools such as SQL Server, MySQL
  • Familiar with application development languages and tools such as C-Sharp, HTML, CSS, JavaScript.

Relocation: 

This position does not offer relocation.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift. Occasional alternative shifts as needed.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary Pay Range:

Level 3: $111,350-$150,650

Level 4: $135,150-$182,850


Applications for this position will be accepted until Mar. 20, 2026


Export Control Requirements:

This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Confidential Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

permanent
Production Engineering Manager (Integ & Support Engrg Mgmt)
🏢 Boeing
Salary not disclosed
EVERETT, WA 4 days ago

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

At the center of the efforts for BCA’s focus on stabilizing and improving the production system, our Production Engineering organization is growing! We are looking to fill multiple Production Engineering Manager positions with qualified and motivated candidates passionate about leading Boeing into the future.

Candidates considered for the role will lead integrated groups of engineers and technical staff operating within the BCA Production System. The leader will have the opportunity to work across multiple programs and areas. Adaptability and the ability to learn quickly are essential. We are looking for leaders who bring unique perspectives, curiosity and creativity when approaching challenges, and an insatiable desire for improvement.

Technical leadership and aptitude are essential for success in these roles along with people leadership skills to develop and inspire a team to reach a shared goal and vision. Strong candidates will have demonstrated success in developing and maintaining relationships with customers, stakeholders, and peers, as well as strong problem-solving skills, willingness to take initiative, and the ability to work across multiple functions to lead the development and implementation of production system solutions.
 

Primary Responsibilities:

  • Lead teams responsible for the development, sustainment, and continuous improvement of the production system. Elements include but are not limited to: process engineering, manufacturing support, build plan development and oversight, technical management of suppliers, and introducing new technology.

  • Lead special projects supporting key company priorities. Projects may include but are not limited to: stabilize and improve efficiency of the production system, enable rate increases on our production lines, and manage incorporation of product and process changes into the production system.

  • Oversee technical management of suppliers in the design, sourcing, and implementation of new or improve build processes throughout the production system value stream.

  • Develop and maintain partnerships with customers, stakeholders, peers, business partners and direct reports. Leverage network to seek broad input on key projects and initiatives.

  • Manage, develop, and motivate employees to achieve their best both individually and as a team

Basic Qualifications (Required Skills/ Experience):

  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement

  • 3+ years of experience in a professional engineering role
     

Preferred Qualifications (Desired Skills/Experience):

  • 3+ years of experience working in a production environment

  • 3 + years of experience with production systems design

  • Experience leading or managing teams

  • Experience working with cross-functional teams

  • Experience with build plan development and deployment

  • Experience with electrical or systems commodity

  • ABET accredited Engineering degree

Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay and Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $151,300 – $204,700


Applications for this position will be accepted until Mar. 25, 2026


Export Control Requirements:

This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

permanent
Mid-Level or Senior Airworthiness & Regulatory Specialist
✦ New
🏢 Boeing
$102,000
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
BCA In-Service Safety Organization is looking for a Mid-Level (Level 3) or Senior (Level 4) Airworthiness & Regulatory Specialist to join our team in Everett, Washington .

Are you passionate about safety and compliance? Would you like to contribute to the world's safest transportation system?

As an investigator in the Boeing Commercial Airplanes (BCA) Safety and Compliance Investigations (S&CI) team, you will have the opportunity to work independently while leading teams tasked with performing detailed Root Cause Corrective Action (RCCA) investigations related to regulatory compliance issues. This activity enables program and functional leadership to understand the systemic root causes of compliance issues and implement effective corrective actions that contain the issue and prevent recurrence. This position offers exposure to all aspects of airplane certification across the airplane lifecycle. The importance of this function can't be over-stated as you will contribute to Boeing product safety by maintaining and restoring compliance with regulatory requirements.

Investigations typically follow the Boeing Problem Solving Model (BPSM) process, which provides a structured approach to investigations. Engagement with company leadership, certification experts, and functional experts from across the company make this position highly invigorating. We have a close-knit group with dedicated mentors and RCCA experts available for consultation.

We value the ability to communicate complex technical issues with a large variety of audiences, to lead a group of diverse engineers and non-engineers, and to apply airplane level thinking to a variety of technical issues. As such, we are a valued resource to the broader Chief Aviation Safety Office (CASO), the programs we support, as well as executive leadership.
As a strong component to product safety and compliance, we recognize that a variety of different
thoughts, contributions, backgrounds and opinions are necessary in order to make the safest product we can.

We enjoy a good work-life balance, although occasional overtime may be required for urgent items.

Come join the BCA S&CI team to help ensure our products remain the safest form of travel available into the future!

Position Overview:

* For any identified issue related to FAA issued Letters of Investigation, Informal or Formal Compliance Actions, Voluntary Disclosures, Self-Audit findings, and Part 25 Airworthiness Non-Compliances, the BCA S&CI team leads the functional engineering organizations (Systems, Structures, Payloads, Propulsion) through the structured investigation process.
* We coordinate closely with Boeing functional groups, management and executives, and suppliers to ensure all stakeholders are aligned with the investigation's status and resolution.
* We work with the functional groups within Boeing to investigate the regulatory compliance issue by identifying the problem statement, developing a comprehensive root cause investigation that leads to systemic root causes, developing containment actions, actions to prevent recurrence, and actions to verify non-recurrence.
* We coordinate closely with the Organizational Designation Authorization (ODA) to ensure the investigation write-up meets regulatory expectations.
* We partner with enterprise groups to continuously improve our processes and tools to ensure we are ready for the future of BCA and to ensure these processes are consistent with the greater Boeing Enterprise.
* Leads the functional engineering organizations (Systems, Structures, Payloads, Propulsion) through the structured investigation process for issues related to FAA issued Letters of Investigation, Informal or Formal Compliance Actions, Voluntary Disclosures, Self-Audit findings, and Part 25 Airworthiness Non-Compliances.
* Coordinates closely with Boeing functional groups, management and executives, and suppliers to ensure all stakeholders are aligned with the investigation's status and Resolution.

Basic Qualifications (Required Skills and Experience):

* Level 3: 6+ years of related work experience or an equivalent combination of education and experience
* Level 4: 10+ years of related work experience or an equivalent combination of education and experience

Preferred Qualifications (Desired Skills and Experience):

* Experience applying Root Cause Corrective Action (RCCA), or other similar rigorous problem/analysis/resolution, processes to engineering development and manufacturing/production efforts
* Experience with the commercial airplanes certification process
* Experience and familiarity with FAA processes and procedures and ODA and Applicant roles
* Experience working with FAA or other regulatory agencies
* Experience working in one or more of the follow aircraft systems: fuel, fire detection and extinguishment, hydraulics, environmental controls, mechanical flight controls, landing gear
* Pilot's license or pilot experience
* Airframe & Powerplant (A&P) License

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range :

* Mid-Level (Level 3): $102,000.00 - $138,000.00
* Senior (Level 4): $127,500.00 - $172,500.00

#CASO

Applications for this position will be accepted until Mar. 19, 2026

Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift

Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Not Specified
Mid-level or Senior Airworthiness & Regulatory Engineer
✦ New
🏢 Boeing
$114,750
Everett, Washington 1 day ago
Job Description

At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is seeking a Mid-level (Level 3) or Senior (Level 4) Airworthiness & Regulatory Engineer (Regulatory Compliance) to join our team in Everett, WA.

Are you passionate about safety and compliance? Would you like to contribute to the worlds safest transportation system?

As an engineer in the Boeing Commercial Airplanes (BCA) Safety and Compliance Investigations (S&CI) team, you will have the opportunity to work independently while leading teams tasked with performing detailed Root Cause Corrective Action (RCCA) investigations related to regulatory compliance issues. This activity enables program and functional leadership to understand the systemic root causes of compliance issues and implement effective corrective actions that contain the issue and prevent recurrence. This position offers exposure to all aspects of airplane certification across the airplane lifecycle. The importance of this function cant be over-stated as you will contribute to Boeing product safety by maintaining and restoring compliance with regulatory requirements.

Investigations typically follow the Boeing Problem Solving Model (BPSM) process, which provides a

structured approach to investigations. Engagement with company leadership, certification experts, and functional experts from across the company make this position highly invigorating. We have a close-knit group with dedicated mentors and RCCA experts available for consultation.

We value the ability to communicate complex technical issues with a large variety of audiences, to lead teams comprising of multiple disciplines, and to apply airplane level thinking to a variety of technical issues. As such, we are a valued resource to the broader Chief Aviation Safety Office (CASO), the programs we support, as well as executive leadership.

As a strong component to product safety and compliance, we recognize that a variety of different

thoughts, contributions, backgrounds and opinions are necessary in order to make the safest product we can.

We enjoy a good work-life balance, although occasional overtime may be required for urgent items.

Come join the BCA S&CI team to help ensure our products remain the safest form of travel available into the future!

Position Overview:

Leads the functional engineering organizations (Systems, Structures, Payloads, Propulsion) through the structured investigation process for issues related to FAA issued Letters of Investigation, Informal or Formal Compliance Actions, Voluntary Disclosures, Self-Audit findings, and Part 25 Airworthiness Non-Compliances.

Coordinates closely with Boeing functional groups, management and executives, and suppliers to ensure all stakeholders are aligned with the investigations status and resolution.

Works with the functional groups within Boeing to investigate the regulatory compliance issue by identifying the problem statement, developing a comprehensive root cause investigation that leads to systemic root causes, developing containment actions, actions to prevent recurrence, and actions to verify non-recurrence.

Coordinates closely with the Organizational Designation Authorization (ODA) to ensure the investigation write-up meets regulatory expectations.

Partners with enterprise groups to continuously improve our processes and tools to ensure we are ready for the future of BCA and to ensure these processes are consistent with the greater Boeing Enterprise.

Basic Qualifications (Required Skills and Experience):

Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement

Level 3: 5+ years of related work experience or an equivalent combination of education and experience

Level 4: 9+ years of related work experience or an equivalent combination of education and experience

Excellent written and verbal communication skills

Experience managing and/or leading a team either formally or informally, with the ability to provide guidance, mentorship, and support to team members

Experience leading cross-functional teams

Ability to take ownership of work activities to ensure they are completed accurately and efficiently

Preferred Qualifications (Desired Skills and Experience):

Masters degree in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

Experience analyzing and presenting data

Experience in a role developing, leading, and executing projects and utilizing project processes / skills

Experience with aircraft design, certification, integration, or related field

Experience do you have in customer relationship development, promoting long term account plans, and growing trusting relationships

Experience with the commercial airplanes certification process

Experience and familiarity with FAA processes and procedures and ODA and Applicant roles?

Experience do you have working in one or more of the follow aircraft systems: fuel, fire detection and extinguishment, hydraulics, environmental controls, mechanical flight controls, landing gear

Pilots license or pilot experience

Airframe & Powerplant (A&P) License

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range :

Mid-Level (Level 3): $114,750.00 - $155,250.00

Senior (Level 4): $141,100.00 - $190,900.00

CASO

Applications for this position will be accepted until Mar. 19, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelors Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Not Specified
Support Engineer
✦ New
Salary not disclosed
Bothell, WA 1 day ago

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

  • Own customer support issues end to end and ensure timely, accurate resolutions
  • Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
  • Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
  • Serve as the escalation point for Jira Service queues and guide triage and prioritization
  • Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
  • Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
  • Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
  • Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
  • Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
  • Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
  • Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
  • Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
  • Mentor junior support engineers and help develop team best practices
  • Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

  • 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
  • Proven experience supporting healthcare customers or healthcare data workflows
  • Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
  • Proficiency with Jira Service Management for issue triage and workflows analysis
  • Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
  • Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
  • Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
  • Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
  • Strong documentation skills maintaining shared knowledge bases or support playbooks
  • Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

  • Scripting or automation experience in Python, Bash, or PowerShell
  • Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
  • Experience supporting customers during EHR integrations or workflow onboarding
  • Experience with remote support tools such as TeamViewer or AnyDesk
  • Experience building documentation or diagrams in Confluence and Lucidchart
  • Exposure to security monitoring tools or vulnerability management processes
  • Prior mentorship or leadership experience in a support environment

What We Offer:

  • A competitive salary and stock options grant
  • Holiday schedule according to your country of residence and PTO
  • An innovative and high-paced work environment with a flat management hierarchy
  • Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

Not Specified
Guidance Navigation and Control Engineer (Associate, Experienced or Senior) - Flight Controls
🏢 Boeing
Salary not disclosed
EVERETT, WA 4 days ago

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is looking forGuidance Navigation and Control Engineers (Associate, Experienced or Senior) to support the Flight Controls team in Everett and Renton Washington.

Position Overview:

We are seeking accomplished, self-motivated engineers to design, analyze, test, and certify flight control systems and components for large commercial aircraft. In addition to supporting production and fleet operations, you will be part of a team driving the development of new derivative airplanes and preparing for the next generation of more capable, efficient, and safer airliners.

This requisition includes multiple positions across various flight control disciplines, offering opportunities to contribute to a wide range of important and challenging projects. Our teams are currently hiring for a broad range of experience levels including Associate, Experienced and Senior Guidance Navigation and Control Engineers.

We foster a collaborative environment where every team member prioritizes safety and recognizes the profound significance of their contributions to the aviation industry. Our strong emphasis on teamwork and a robust safety culture is not just a value; it is essential to our mission. By cultivating a culture that values collaboration and safety, we ensure that our commitment to excellence resonates throughout our organization, ultimately enhancing the trust and confidence placed in us by those who fly. If you are passionate about making a difference and thrive in a dynamic environment where your contributions are recognized, we invite you to apply today and join our team!

Position Responsibilities:

  • Resolve airplane level requirements into system level requirements and resolve system level requirements into component requirements with time and cost efficient validation methods.

  • Develop and evaluate system and subsystem architecture alternatives to meet project objectives and requirements.

  • Conduct trade studies to analyze and compare alternatives, rapidly converging on preferred configurations through system simulations and development test programs.

  • Lead and participate in system, component, and detailed design efforts, ensuring thorough documentation and adherence to schedule and cost constraints to produce error-free, manufacturable specifications and drawings.

  • Lead and support system- and component-level validation activities, including test plan development, consultation on iron bird and test rig setups, test monitoring, analysis, report authoring, supplier test report review and approval, failure analysis, and mitigation strategies.

  • Drive certification efforts by creating required artifacts such as system safety analyses, failure modes and effects analyses (FMEA), and fault tree analyses (FTA); ensure traceability to regulatory requirements and resolve any regulatory conflicts.

  • Support ongoing production by promptly addressing build issues at Boeing and supplier facilities, identifying and implementing design improvements to enhance build accuracy, production rate, and line safety, and resolving rejections, functional test failures, and flight squawks.

  • Provide subject matter expertise to support global fleet operations, responding to airline and regulator inquiries, leading resolution of Service Related Problems (SRPs), and analyzing flight incidents to inform Safety Review Board (SRB) recommendations for the Continued Operational Safety Program (COSP).

  • Collaborate effectively across functions and organizations within and outside Boeing, including manufacturing, avionics, crew operations, airplane safety, aerodynamics, supply chain management, BCA systems software, suppliers, airline customers, and regulatory agencies.

Work Authorization:

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Everett or Renton, WA.

Basic Qualifications (Required Skills/Experience):

  • Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.

  • 1+ years of technical experience in an aerospace or similar regulated industry environment.

Preferred Qualifications (Desired Skills/Experience):

  • 3+ years of related work experience or an equivalent combination of education and experience.

  • 5+ years of related work experience or an equivalent combination of education and experience.

  • Knowledge/Experience with ARP 4754 and ARP 4761.

  • Experience with flight controls system and component architecture.

  • Experience in requirements development, design, analysis, and verification & validation of flight control systems.

  • Experience using requirement management tools such as IBM Rational DOORS.

  • Experience with manufacturing regulated and certified, safety critical components and software.

  • Experience with Systems Safety Analysis, failure modes and effects analysis; fault tree analysis; common cause analysis, and single & multiple failure analysis.

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Union:

This is a union-represented position.

Pay and Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.  

Summary Pay Range:

  • Associate (Level 2): $100,000 - $136,000

  • Experienced (Level 3): $124,000 - $168,000

  • Senior (Level 4): $153,000 - $207,000

Additional Information:

  • All information provided will be checked and may be verified.


Applications for this position will be accepted until Mar. 23, 2026


Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

permanent
Experienced Product Lifecycle Process Engineer
🏢 Boeing
Salary not disclosed
Snohomish, WA 3 days ago

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes is looking for an Experienced Product Lifecycle Process Engineer to support software installation and loading processes at our Everett, Washington location.

Position Overview:

Seeking an Experienced Product Lifecycle Process Engineer to support the installation and validation of loadable software on aircraft and in lab or production environments. This role collaborates with Design Engineers and Production Engineers to ensure procedures meet hardware/software requirements and safety standards, and to deliver clear, repeatable loading procedures, robust troubleshooting, and up-to-date user guides. The ideal candidate possesses hands-on Airplane Systems experience, strong technical writing skills, and a commitment to operational reliability.

Primary Responsibilities:

  • Install loadable software on aircraft platforms and bench test environments in accordance with approved procedures.
  • Develop clear, step-by-step loading procedures and instructions for both on-aircraft and bench scenarios.
  • Collaborate closely with Design Engineers for each system to ensure loading procedures align with hardware/software requirements and safety standards.
  • Validate and verify loading procedures through testing, design reviews, and field trials; capture results and implement improvements.
  • Maintain and update user guides, procedure documents, and training materials as software and hardware evolve.
  • Troubleshoot loading issues, document root causes, perform corrective actions, and verify effectiveness.
  • Ensure compatibility with regulatory, airline-specific safety, security, and reliability requirements.
  • Provide training materials or sessions for technicians and engineers as needed; lead or participate in hands-on training.
  • Maintain change control, versioning, and traceability for all loading procedures.
  • Contribute to risk assessments and safety analyses related to software loading activities.
  • Support incident investigations related to loading activities and implement preventive actions.
  • Ensure proper documentation and alignment software integrity practices where applicable.

Work Authorization:

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Everett, WA location.

Basic Qualifications (Required Skills/ Experience):  

  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
  • 5+ years of relevant engineering experience

Preferred Qualifications (Desired Skills/Experience):

  • Knowledge of software version control, builds, and software configuration management
  • Familiarity with avionics test equipment, load devices, and data logging tools
  • Experience writing and maintaining Engineering procedures and documents
  • Understand product requirements relevant to certification, configuration, data and data management and engineering processes
  • Knowledge of ARINC loadable software standards
  • Knowledge of BCA software loading procedures
  • Familiarity with aircraft system design and development
  • Familiarity with aircraft networks and architecture

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Union:

This is a union-represented position.

Pay and Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

  

Summary Pay Range:

$107,100 - $144,900


Applications for this position will be accepted until Mar. 28, 2026


Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

permanent
Product / Process Engineering
✦ New
🏢 Boeing
$107,100 - 144,900
Mill Creek, WA 1 day ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes is looking for an Experienced Product Lifecycle Process Engineer to support software installation and loading processes at our Everett, Washington location.

Position Overview:
Seeking an Experienced Product Lifecycle Process Engineer to support the installation and validation of loadable software on aircraft and in lab or production environments. This role collaborates with Design Engineers and Production Engineers to ensure procedures meet hardware/software requirements and safety standards, and to deliver clear, repeatable loading procedures, robust troubleshooting, and up-to-date user guides. The ideal candidate possesses hands-on Airplane Systems experience, strong technical writing skills, and a commitment to operational reliability .

Primary Responsibilities:
Install loadable software on aircraft platforms and bench test environments in accordance with approved procedures.
Develop clear, step-by-step loading procedures and instructions for both on-aircraft and bench scenarios.
Collaborate closely with Design Engineers for each system to ensure loading procedures align with hardware/software requirements and safety standards.
Validate and verify loading procedures through testing, design reviews, and field trials; capture results and implement improvements.
Maintain and update user guides, procedure documents, and training materials as software and hardware evolve.
Troubleshoot loading issues, document root causes, perform corrective actions, and verify effectiveness.
Ensure compatibility with regulatory, airline-specific safety, security, and reliability requirements.
Provide training materials or sessions for technicians and engineers as needed; lead or participate in hands-on training.
Maintain change control, versioning, and traceability for all loading procedures.
Contribute to risk assessments and safety analyses related to software loading activities.
Support incident investigations related to loading activities and implement preventive actions.
Ensure proper documentation and alignment software integrity practices where applicable.

Work Authorization:
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Everett, WA location.

Basic Qualifications (Required Skills/ Experience):  
~ Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
~5+ years of relevant engineering experience

Preferred Qualifications (Desired Skills/Experience):
Knowledge of software version control, builds, and software configuration management
Familiarity with avionics test equipment, load devices, and data logging tools
Experience writing and maintaining Engineering procedures and documents
Understand product requirements relevant to certification, configuration, data and data management and engineering processes
Knowledge of ARINC loadable software standards
Knowledge of BCA software loading procedures
Familiarity with aircraft system design and development
Familiarity with aircraft networks and architecture

Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies .

Union:
This is a union-represented position.

Pay and Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range :
$107,100 - $144,900
Applications for this position will be accepted until Mar. 28, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
permanent
Principal guidance navigation and control engineer - flight controls
🏢 Boeing
$182,000

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.The Boeing Company is looking for Principal Guidance Navigation and Control Engineer to support the Flight Controls team in Everett, Washington .Position Overview:We are seeking accomplished, self-motivated engineers to design, analyze, test, and certify flight control systems and components for large commercial aircraft. In addition to supporting production and fleet operations, you will be part of a team driving the development of new derivative airplanes and preparing for the next generation of more capable, efficient, and safer airliners.We foster a collaborative environment where every team member prioritizes safety and recognizes the profound significance of their contributions to the aviation industry. Our strong emphasis on teamwork and a robust safety culture is not just a value; it is essential to our mission. By cultivating a culture that values collaboration and safety, we ensure that our commitment to excellence resonates throughout our organization, ultimately enhancing the trust and confidence placed in us by those who fly. If you are passionate about making a difference and thrive in a dynamic environment where your contributions are recognized, we invite you to apply today and join our team!Position Responsibilities:Resolve airplane level requirements into system level requirements and resolve system level requirements into component requirements with time and cost efficient validation methods.Develop and evaluate system and subsystem architecture alternatives to meet project objectives and requirements.Conduct trade studies to analyze and compare alternatives, rapidly converging on preferred configurations through system simulations and development test programs.Lead and participate in system, component, and detailed design efforts, ensuring thorough documentation and adherence to schedule and cost constraints to produce error-free, manufacturable specifications and drawings.Lead and support system- and component-level validation activities, including test plan development, consultation on iron bird and test rig setups, test monitoring, analysis, report authoring, supplier test report review and approval, failure analysis, and mitigation strategies.Drive certification efforts by creating required artifacts such as system safety analyses, failure modes and effects analyses (FMEA), and fault tree analyses (FTA); ensure traceability to regulatory requirements and resolve any regulatory conflicts.Support ongoing production by promptly addressing build issues at Boeing and supplier facilities, identifying and implementing design improvements to enhance build accuracy, production rate, and line safety, and resolving rejections, functional test failures, and flight squawks.Provide subject matter expertise to support global fleet operations, responding to airline and regulator inquiries, leading resolution of Service Related Problems (SRPs), and analyzing flight incidents to inform Safety Review Board (SRB) recommendations for the Continued Operational Safety Program (COSP).

Collaborate effectively across functions and organizations within and outside Boeing, including manufacturing, avionics, crew operations, airplane safety, aerodynamics, supply chain management, BCA systems software, suppliers, airline customers, and regulatory agencies.Work Authorization:This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Everett, WA.Basic Qualifications (Required Skills/Experience): Bachelor of Science degree from an accredited course of study in electrical or computer engineering. 10+ years of experience with Guidance, Navigation, and Control engineering.

Current FAA Commercial Pilot license.Preferred Qualifications (Desired Skills/Experience):Knowledge/Experience with ARP 4754 and ARP 4761.Experience with flight controls system and component architecture.Experience in requirements development, design, analysis, and verification & validation of flight control systems.Experience using requirement management tools such as IBM Rational DOORS.Experience with manufacturing regulated and certified, safety critical components and software.

Experience with Systems Safety Analysis, failure modes and effects analysis; fault tree analysis; common cause analysis, and single & multiple failure analysis.Conflict of Interest:Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Union:This is a union-represented position.Pay and Benefits:At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay is based upon candidate experience and qualifications, as well as market and business considerations.Summary Pay Range:Principal (Level 5): $182,000 - $247,000Additional Information:All information provided will be checked and may be verified.Applications for this position will be accepted until Mar. 19, 2026Export Control Requirements:This position must meet U. S. export control compliance requirements. To meet U. S. export control compliance requirements, a "U. S. Person" as defined by 22 C. F. R. §120.62 is required. "U. S. Person" includes U. S. Citizen, U. S. National, lawful permanent resident, refugee, or asylee.Export Control Details:US based job, US Person requiredEducationBachelor's Degree or Equivalent RequiredRelocationThis position offers relocation based on candidate eligibility.Visa SponsorshipEmployer will not sponsor applicants for employment visa status.ShiftThis position is for 1st shiftEqual Opportunity Employer:Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

permanent
Marine Interdiction Agent
✦ New
Salary not disclosed
Everett, Washington 1 day ago

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

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