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299 positions found
D
Salesforce Solution Architect (Remote)
✦ New
Salary not disclosed
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Not Specified
D
Training Coordinator - Hybrid
🏢 DivIHN Integration Inc
Salary not disclosed
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
internship
P
z/TPF Specialist (Remote) (Atlanta)
Salary not disclosed
z/TPF Specialist
Purisolve, Inc. seeks a talented z/TPF Specialist to join our team! In this role, you will support the installation, customization, performance, and maintenance of enterprise server system software and hardware for the IBM z/TPF Operating System in a federal government environment. You will work directly with IRS computing center infrastructure, providing technical support, problem resolution, and remote training across the z/TPF and SACS processing environments. This is a 100% remote position requiring demonstrated expertise with IBM mainframe environments, including z/VM, and proficiency in IBM programming languages. The ideal candidate brings deep hands-on experience with specialized z/TPF systems and the discipline to maintain rigorous corporate security and compliance standards.
Minimum General Experience:
The individual shall have knowledge and experience with the hardware and software comprising the IRS z/TPF and SACS processing environments. The individual shall have specialized experience to include application knowledge and expertise on the z/VM Operating System. This position requires recent, demonstrated experience supporting z/TPF systems in an enterprise or government computing environment.
Functional Responsibilities:
Responsibilities include providing z/TPF Technical Support, Problem Resolution, and Remote Training for the Computing Centers, to include:
- Working on all z/TPF hardware and software, including the hardware and software comprising the IRS z/TPF and SACS processing environments, with specialized application knowledge and expertise on the z/VM Operating System.
- Applying recent knowledge of TCP/IP and MQSeries.
- Utilizing IBM languages including High-Level Assembler, C, C++, and COBOL programming languages.
- Supporting the TPF Control Program, including applying Program Update Tape (PUT), assembling, linking, and installing new images.
- Demonstrating recent experience in System generation, Recoup, and capture/restore.
- Providing z/TPF support including development and maintenance of ECC specific procedures, checklists, and adherence to all corporate security policies.
- Supporting the IBM zSeries mainframes and any other hardware or software upgrades acquired by the Government for SACS and the z/TPF environment.
Minimum Requirements:
- Experience on IBM z/TPF Operating Systems, including installation, customization, performance tuning, and maintenance
- Knowledge and experience with the hardware and software comprising the IRS z/TPF and SACS processing environments
- Expertise on the z/VM Operating System
- Recent knowledge of TCP/IP and MQSeries
- Proficiency in IBM languages: High-Level Assembler, C, C++, and COBOL
- Experience supporting TPF Control Program, including applying Program Update Tape (PUT), assembling, linking, and installing new images
- Recent experience in System generation, Recoup, and capture/restore
- Ability to develop and maintain ECC specific procedures and checklists in adherence with corporate security policies
- Experience supporting IBM zSeries mainframes and government-directed hardware/software upgrades
- Must be a US citizen or hold a 3-year green card
- Must be able to pass a background check for public trust and tax compliance
- Excellent written and oral communication skills
- Ability to work independently in a fully remote environment
Desired Skills:
- Experience providing remote technical training to computing center staff
- Familiarity with IRS or other federal agency mainframe environments
- Experience with enterprise-level security policy development and compliance documentation
- Strong problem-solving and troubleshooting skills in complex mainframe environments
- Proactively broadens and deepens knowledge base and proficiency in emerging mainframe technologies
- Shares acquired skills with team members through formal and informal channels
Education:
We will consider any of the following:
- High school degree with eight (8) years of experience
- Associate's degree with six (6) years of experience
- Bachelor's degree with four (4) years of experience
- Master's degree with two (2) years of experience
About Our Company:
Purisolve, Inc. is a professional services consulting firm specializing in client solutions to improve information management, data analytics, and business intelligence. We are committed to helping our clients become strategic data-driven organizations to increase revenues, reduce costs, or improve efficiencies.
Our firm name, Purisolve, was derived by combining two words: purity and solutions. The word purity represents unblemished integrity, including professionalism and work ethic, which is a core value of our firm. The word solutions is a simple term that represents innovation and customer-focused results for solving problems.
Purisolve was founded in 2007, and has had steady growth in both revenue and employees. This growth has been driven by our commitment to client service and the value we deliver.
Our team is composed of highly skilled professionals who are passionate about making a difference in the communities we serve. Through various social responsibility initiatives, we strive to give back and create a positive impact on society. Joining Purisolve means becoming part of a forward-thinking organization that values its employees. We support a healthy work-life balance and are dedicated to helping team members achieve their full potential.
Disclaimer:
Please note that initial application screenings may be conducted using AI-based tools. These tools are employed to assist in efficiently processing and evaluating applications, ensuring that all candidates are considered fairly. The AI tools are designed to assess qualifications based on the information provided in your application and resume. However, all final hiring decisions are made by our executive leadership team, ensuring a thorough and personalized evaluation of each candidate. By submitting your application, you acknowledge and agree to this process.
PIe75562eb5b1c-38
Remote working/work at home options are available for this role.
Purisolve, Inc. seeks a talented z/TPF Specialist to join our team! In this role, you will support the installation, customization, performance, and maintenance of enterprise server system software and hardware for the IBM z/TPF Operating System in a federal government environment. You will work directly with IRS computing center infrastructure, providing technical support, problem resolution, and remote training across the z/TPF and SACS processing environments. This is a 100% remote position requiring demonstrated expertise with IBM mainframe environments, including z/VM, and proficiency in IBM programming languages. The ideal candidate brings deep hands-on experience with specialized z/TPF systems and the discipline to maintain rigorous corporate security and compliance standards.
Minimum General Experience:
The individual shall have knowledge and experience with the hardware and software comprising the IRS z/TPF and SACS processing environments. The individual shall have specialized experience to include application knowledge and expertise on the z/VM Operating System. This position requires recent, demonstrated experience supporting z/TPF systems in an enterprise or government computing environment.
Functional Responsibilities:
Responsibilities include providing z/TPF Technical Support, Problem Resolution, and Remote Training for the Computing Centers, to include:
- Working on all z/TPF hardware and software, including the hardware and software comprising the IRS z/TPF and SACS processing environments, with specialized application knowledge and expertise on the z/VM Operating System.
- Applying recent knowledge of TCP/IP and MQSeries.
- Utilizing IBM languages including High-Level Assembler, C, C++, and COBOL programming languages.
- Supporting the TPF Control Program, including applying Program Update Tape (PUT), assembling, linking, and installing new images.
- Demonstrating recent experience in System generation, Recoup, and capture/restore.
- Providing z/TPF support including development and maintenance of ECC specific procedures, checklists, and adherence to all corporate security policies.
- Supporting the IBM zSeries mainframes and any other hardware or software upgrades acquired by the Government for SACS and the z/TPF environment.
Minimum Requirements:
- Experience on IBM z/TPF Operating Systems, including installation, customization, performance tuning, and maintenance
- Knowledge and experience with the hardware and software comprising the IRS z/TPF and SACS processing environments
- Expertise on the z/VM Operating System
- Recent knowledge of TCP/IP and MQSeries
- Proficiency in IBM languages: High-Level Assembler, C, C++, and COBOL
- Experience supporting TPF Control Program, including applying Program Update Tape (PUT), assembling, linking, and installing new images
- Recent experience in System generation, Recoup, and capture/restore
- Ability to develop and maintain ECC specific procedures and checklists in adherence with corporate security policies
- Experience supporting IBM zSeries mainframes and government-directed hardware/software upgrades
- Must be a US citizen or hold a 3-year green card
- Must be able to pass a background check for public trust and tax compliance
- Excellent written and oral communication skills
- Ability to work independently in a fully remote environment
Desired Skills:
- Experience providing remote technical training to computing center staff
- Familiarity with IRS or other federal agency mainframe environments
- Experience with enterprise-level security policy development and compliance documentation
- Strong problem-solving and troubleshooting skills in complex mainframe environments
- Proactively broadens and deepens knowledge base and proficiency in emerging mainframe technologies
- Shares acquired skills with team members through formal and informal channels
Education:
We will consider any of the following:
- High school degree with eight (8) years of experience
- Associate's degree with six (6) years of experience
- Bachelor's degree with four (4) years of experience
- Master's degree with two (2) years of experience
About Our Company:
Purisolve, Inc. is a professional services consulting firm specializing in client solutions to improve information management, data analytics, and business intelligence. We are committed to helping our clients become strategic data-driven organizations to increase revenues, reduce costs, or improve efficiencies.
Our firm name, Purisolve, was derived by combining two words: purity and solutions. The word purity represents unblemished integrity, including professionalism and work ethic, which is a core value of our firm. The word solutions is a simple term that represents innovation and customer-focused results for solving problems.
Purisolve was founded in 2007, and has had steady growth in both revenue and employees. This growth has been driven by our commitment to client service and the value we deliver.
Our team is composed of highly skilled professionals who are passionate about making a difference in the communities we serve. Through various social responsibility initiatives, we strive to give back and create a positive impact on society. Joining Purisolve means becoming part of a forward-thinking organization that values its employees. We support a healthy work-life balance and are dedicated to helping team members achieve their full potential.
Disclaimer:
Please note that initial application screenings may be conducted using AI-based tools. These tools are employed to assist in efficiently processing and evaluating applications, ensuring that all candidates are considered fairly. The AI tools are designed to assess qualifications based on the information provided in your application and resume. However, all final hiring decisions are made by our executive leadership team, ensuring a thorough and personalized evaluation of each candidate. By submitting your application, you acknowledge and agree to this process.
PIe75562eb5b1c-38
Remote working/work at home options are available for this role.
temporary
Y
Axway Consultant - Fremont, CA- hybrid 3days onsite
Salary not disclosed
Job Title- Axway Consultant Location Fremont, CA- hybrid 3days onsite Contract 1 year Axway SecureTransport, Axway Sentinel,Managed File Transfer (MFT), B2B Integrations, Trading Partner Onboarding, Experience Requirements: 8 years of IT experience in the Development Role.
Minimum 5 years of hands-on experience withAxway SecureTransport and Axway Sentinel in enterprise environments.
Qualifications: Bachelor's or master's degree in computer science, Engineering, or a related field.
Key Skills: Axway SecureTransport, networking fundamentals (TCP/IP, DNS, firewall rules, NAT, TLS/SSL handshakes, and certificate chains),Managed File Transfer (MFT) Skill Requirements: Strong hands-on expertise with Axway SecureTransport administration and configuration.
Strong understanding of MFT/B2B integration concepts: (includes: File exchange patterns, Partner onboarding, Encryption and digital signing, Retry, reconciliation and SLA tracking) Solid understanding of networking fundamentals ( TCP/IP, DNS, firewall rules, NAT, TLS/SSL handshakes, and certificate chains) Experience working with high-availability (HA) architectures: Active Active / Active Passive, Working with load balancers and failover concepts.
Solid UNIX experience: (includes: File permissions, Service and process management, Log analysis, Cron job scheduling etc.).
Understanding of enterprise security standards related to: Data transfer security, Certificate management, Encryption and key management.
Proficiency in shell scripting (bash/ksh) for operational automation.
Exposure to Python or PowerShell is a plus.
Familiarity with monitoring, alerting, and ticketing tools in enterprise environments.
Exposure to enterprise monitoring and alerting tools.
Familiarity with DevOps or CI/CD practices related to MFT platforms.
Strong analytical and problem-solving abilities.
Experience in handling production incidents and root-cause analysis.
Ability to troubleshoot across application, OS, and network layers.
Strong analytical, problem-solving skills and ability to work in a fast-paced, dynamic environment.
Excellent communication and documentation skills.
Key Responsibilities: Design, develop, configure, and maintain Axway SecureTransport workflows, routes, users, trading partners, keys/certificates, and security policies.
Implement integrations using SFTP, HTTPS, AS2/AS3, and PGP protocols.
Use REST APIs and automation frameworks for partner onboarding and operational efficiency.
Build enterprise-grade MFT/B2B solutions aligned with security, compliance, and data governance standards.
Provide L2/L3 production support for SecureTransport and related Axway components.
Monitor platform health, tune performance, and manage capacity.
Handle Incident, Problem, and Change Management (ITIL) processes.
Troubleshoot end-to-end file transfers: Client Load Balancer SecureTransport Backend systems Including network, DNS, firewall, TLS, and certificate-related issues.
Manage key and certificate lifecycles (CSR creation, renewal, rotation).
Enforce enterprise TLS, cipher, and encryption standards.
Configure and optimize Axway Sentinel for monitoring, dashboards, alerts, and SLA tracking.
Collaborate with application teams, partner onboarding teams,InfoSec, and network teams.
Participate in on-call rotations and scheduled maintenance windows.
Thanks and Regards, Team Lead Mahesh Kumar Direct No: 949-201-1313 Yochana Solutions INC Windsor, Ontario- Canada Farmington hills, MI-48335- USA USA | CANADA I Mexico | INDIA W: Note: This is not an unsolicited mail.
If you are not interested in receiving our e-mails then please reply with subject line Remove Axway SecureTransport, Axway Sentinel, Managed File Transfer (MFT), B2B Integrations, Trading Partner Onboarding
Remote working/work at home options are available for this role.
Minimum 5 years of hands-on experience withAxway SecureTransport and Axway Sentinel in enterprise environments.
Qualifications: Bachelor's or master's degree in computer science, Engineering, or a related field.
Key Skills: Axway SecureTransport, networking fundamentals (TCP/IP, DNS, firewall rules, NAT, TLS/SSL handshakes, and certificate chains),Managed File Transfer (MFT) Skill Requirements: Strong hands-on expertise with Axway SecureTransport administration and configuration.
Strong understanding of MFT/B2B integration concepts: (includes: File exchange patterns, Partner onboarding, Encryption and digital signing, Retry, reconciliation and SLA tracking) Solid understanding of networking fundamentals ( TCP/IP, DNS, firewall rules, NAT, TLS/SSL handshakes, and certificate chains) Experience working with high-availability (HA) architectures: Active Active / Active Passive, Working with load balancers and failover concepts.
Solid UNIX experience: (includes: File permissions, Service and process management, Log analysis, Cron job scheduling etc.).
Understanding of enterprise security standards related to: Data transfer security, Certificate management, Encryption and key management.
Proficiency in shell scripting (bash/ksh) for operational automation.
Exposure to Python or PowerShell is a plus.
Familiarity with monitoring, alerting, and ticketing tools in enterprise environments.
Exposure to enterprise monitoring and alerting tools.
Familiarity with DevOps or CI/CD practices related to MFT platforms.
Strong analytical and problem-solving abilities.
Experience in handling production incidents and root-cause analysis.
Ability to troubleshoot across application, OS, and network layers.
Strong analytical, problem-solving skills and ability to work in a fast-paced, dynamic environment.
Excellent communication and documentation skills.
Key Responsibilities: Design, develop, configure, and maintain Axway SecureTransport workflows, routes, users, trading partners, keys/certificates, and security policies.
Implement integrations using SFTP, HTTPS, AS2/AS3, and PGP protocols.
Use REST APIs and automation frameworks for partner onboarding and operational efficiency.
Build enterprise-grade MFT/B2B solutions aligned with security, compliance, and data governance standards.
Provide L2/L3 production support for SecureTransport and related Axway components.
Monitor platform health, tune performance, and manage capacity.
Handle Incident, Problem, and Change Management (ITIL) processes.
Troubleshoot end-to-end file transfers: Client Load Balancer SecureTransport Backend systems Including network, DNS, firewall, TLS, and certificate-related issues.
Manage key and certificate lifecycles (CSR creation, renewal, rotation).
Enforce enterprise TLS, cipher, and encryption standards.
Configure and optimize Axway Sentinel for monitoring, dashboards, alerts, and SLA tracking.
Collaborate with application teams, partner onboarding teams,InfoSec, and network teams.
Participate in on-call rotations and scheduled maintenance windows.
Thanks and Regards, Team Lead Mahesh Kumar Direct No: 949-201-1313 Yochana Solutions INC Windsor, Ontario- Canada Farmington hills, MI-48335- USA USA | CANADA I Mexico | INDIA W: Note: This is not an unsolicited mail.
If you are not interested in receiving our e-mails then please reply with subject line Remove Axway SecureTransport, Axway Sentinel, Managed File Transfer (MFT), B2B Integrations, Trading Partner Onboarding
Remote working/work at home options are available for this role.
Not Specified
P
Project Manager / Business Analyst (UAT) - Remote California
Salary not disclosed
Immediate need for a talented Project Manager / Business Analyst (UAT) - Remote California . This is a 06+ months contract opportunity with long-term potential and is located in Pasadena, California (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-03098
Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Work closely with business teams, SMEs, and technical partners to understand and document business needs
- Translate business requirements into clear functional and technical documentation
- Perform business process mapping, analysis, and improvement
- Support initiatives related to claims, billing, and healthcare platforms
- Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, and retrospectives
- Lead and coordinate User Acceptance Testing (UAT) activities
- Create and execute test cases using user testing tools
- Ensure solutions meet business requirements and compliance standards
- Support data and transaction workflows involving EDI
- Collaborate with cross-functional teams to ensure timely and high-quality delivery
Key Requirements and Technology Experience:
- Key Skills; User Acceptance Testing (UAT)
- experience with Hospitals or Healthcare Companies
- Strong experience in Business Analysis and Project Coordination
- Hands-on experience with business process mapping and documentation
- Experience working with claims and billing systems
- Ability to work closely with SMEs and business stakeholders
- Experience translating business requirements into functional requirements
- Knowledge of Agile methodologies and Scrum framework
- Hands-on experience with User Acceptance Testing (UAT)
- Familiarity with healthcare platforms and systems
- Working knowledge of EDI transactions
- Understanding of HIPAA compliance
- Experience using user testing tools
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Remote working/work at home options are available for this role.
Not Specified
P
Physician / Neonatology / Michigan / Locum tenens / Neonatology Michigan Flexible Schedule Job
Salary not disclosed
Hope all is well,My name is Andrea, a recruiter with Pacific Companies.
We are a full service, retained recruiting firm with a NATIONWIDE presence for both locum tenens and permanent opportunities.
Above is just one of the opportunities we are currently representing.
Please, let me know what your search parameters are, and I will assist you in finding the right opportunity.
The Neonatologist locum tenens opportunity in Western Michigan:-Start date: August 6, 2018-Duration: on-going based on availability-Shift: Days; 7a-7p-Daily rounds in the NICU/ 24-hour call-Facility is looking for a Neonatologist to cover 7-day stints to provide availability for the shift they are covering to help the APP as needed-0-2 admissions per day-EMR: Cerner-25% callback rate-Level II/III NICU; 15 beds-Neonatologist will be required to attend high-risk deliveries and c-sections if APP requests-Required procedures: vent management, Invasive ETT, non-invasive BiPAP/CPAP, chest tube insertion, exchange transfusions, central lines, arterial lines, lumbar puncture, thoracentesis Must be Board Certified, hold an active MI license, Level II Nursery experience, NRP Call for more details Assistance with credentialing Malpractice, Housing, Travel
- PAID Sending an updated CV will be most effective in finding the right opportunity.
All information is held strictly confidential.
I look forward to hearing from you.
Thank youAndrea SilberbergPhysician RecruiterPacific Companies Inc.Permanent & Locum Tenensp c
Remote working/work at home options are available for this role.
We are a full service, retained recruiting firm with a NATIONWIDE presence for both locum tenens and permanent opportunities.
Above is just one of the opportunities we are currently representing.
Please, let me know what your search parameters are, and I will assist you in finding the right opportunity.
The Neonatologist locum tenens opportunity in Western Michigan:-Start date: August 6, 2018-Duration: on-going based on availability-Shift: Days; 7a-7p-Daily rounds in the NICU/ 24-hour call-Facility is looking for a Neonatologist to cover 7-day stints to provide availability for the shift they are covering to help the APP as needed-0-2 admissions per day-EMR: Cerner-25% callback rate-Level II/III NICU; 15 beds-Neonatologist will be required to attend high-risk deliveries and c-sections if APP requests-Required procedures: vent management, Invasive ETT, non-invasive BiPAP/CPAP, chest tube insertion, exchange transfusions, central lines, arterial lines, lumbar puncture, thoracentesis Must be Board Certified, hold an active MI license, Level II Nursery experience, NRP Call for more details Assistance with credentialing Malpractice, Housing, Travel
- PAID Sending an updated CV will be most effective in finding the right opportunity.
All information is held strictly confidential.
I look forward to hearing from you.
Thank youAndrea SilberbergPhysician RecruiterPacific Companies Inc.Permanent & Locum Tenensp c
Remote working/work at home options are available for this role.
Not Specified
P
Data Analyst-Hybrid position in Los Angeles, California
Salary not disclosed
Qualifications: Minimum of 10 years of experience required with data and metrics analysis.
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Not Specified
A
Digital Marketing Manager (Hybrid)
Salary not disclosed
Digital Marketing Manager (Hybrid)
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.
RESPONSIBILITIES:
Manage and Implement Personalization Plans
- Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
- Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
- Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
- Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
- Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
- Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.
Design and Implement Digital Marketing Campaigns
- Build audience segments for targeted, personalized email campaigns and automated customer journeys.
- Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
- Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
- Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
- Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
- Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.
Analysis and Optimization
- Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
- Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
- Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
- Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
- Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.
Staff Management
- Lead, mentor, and provide management oversight for staff.
- Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
- Responsible for developing staff knowledge and skills to support career development.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
- 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
- Demonstrated experience with HTML, CSS, and JavaScript required.
- Experience in people management preferred.
- Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
- Strong technical and creative skills, especially with written communication.
- Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
- Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Not Specified
A
Customer Success Manager (Hybrid)
✦ New 🏢 American Medical Association
Salary not disclosed
Customer Success Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.
RESPONSIBILITIES:
Customer Onboarding- Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
- existing programs.
- Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
- Provide robust training and onboarding experience that leads to learner activation and engagement.
- Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
- Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
- Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
- Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
- Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
- Identify satisfied customers and secure/curate testimonials and/or case studies.
- Assist with recognition program to reward/amplify top customers/institutions.
- Research, monitor, report, and recognize customer performance.
- Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
- Produce regular reports on customer success metrics and key performance indicators.
- Utilize Salesforce to document customer interactions and maintain accurate customer data.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in healthcare administration, business, communications, or related field required.
- Minimum of 5+ years account management and customer relationship management experience required.
- Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
- Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
- Strong external presence to communicate with external stakeholders and customers.
- Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
- Familiarity with learning management systems/online education programs
- Some travel required.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Not Specified
P
Registered Nurse Clinical Review-Hybrid-Los Angeles, California
🏢 Partners in Care Foundation In
Salary not disclosed
The Clinical Consultant – RN provides clinical leadership, consultation, and oversight across care management programs.
This role supports interdisciplinary care teams serving individuals with complex medical, behavioral health, and social needs, including people experiencing homelessness, serious mental illness, substance use disorders, chronic disease, and socioeconomic instability.
The Clinical Consultant – RN partners with Care Managers, Behavioral Health clinicians, Primary Care Providers, hospitals, Managed Care Plans, and community-based organizations to ensure high-quality, whole-person, and evidence-based care.
This position plays a critical role in care planning, clinical decision-making, transitions of care, medication management, quality improvement, and staff development while addressing social determinants of health and system barriers to care.
Essential Duties and Responsibilities Clinical Oversight & Consultation Provide clinical support and consultation to Care Managers, and interdisciplinary care teams across care management programs.
Serve as a clinical resource for chronic disease management, medication monitoring, and complex case review.
Guide staff in ensuring member safety and provide immediate consultation and escalation support for high-risk clinical situations.
Ensure clinical services align with evidence-based practices, regulatory standards, and program contracts, including requirements with Managed Care Plans (MCPs).
Care Planning & Coordination Provide clinical oversight and tracking of comprehensive intake assessments.
Participate in the development, review, and approval of patient-centered care plans, including initial plans and required updates.
Monitor progress toward care plan goals and recommend adjustments based on clinical findings and data.
Collaborate with Primary Care Providers, Behavioral Health clinicians, specialists, ACOs, MCOs, hospitals, and community partners to ensure services outlined in care plans are delivered.
Coordinate hospital admissions, discharges, and transitions of care to promote continuity, safety, and prevent avoidable readmissions.
Perform timely medication reconciliation following transitions of care and support medication adherence.
Data, Quality Improvement & Compliance Use data to evaluate outcomes of targeted interventions and assist in modifying care plans and care strategies accordingly.
Participate in quality improvement initiatives, audits, peer reviews, and program evaluations conducted by internal leadership, health plans, or external administrators.
Monitor continuous quality improvement measures through documentation review, clinical consultation, and chart audits.
Oversee charting and documentation standards to ensure compliance with contracts, program requirements, and organizational policies.
Documentation & Systems Complete and review care plans, assessments, and case notes using required systems (e.g., Salesforce, EHRs, or health plan platforms).
Maintain accurate, timely, and compliant documentation using SMART format where applicable.
Ensure confidentiality and compliance with HIPAA and all applicable federal and state regulations.
Staff Development & Team Collaboration Provide staff development training, coaching, and clinical guidance for care management staff.
Participate in weekly, bi-weekly, and monthly interdisciplinary care team meetings to review client progress, evaluate program effectiveness, and develop strategies to enhance care delivery.
Present cases and clinical insights during scheduled case conferences.
Attend required trainings, webinars, meetings, and conferences to maintain clinical excellence and program knowledge.
Support and expand programming that addresses social determinants of health and strengthens connections to community-based organizations.
Promote monthly health promotion topics and materials aligned with program priorities.
Expectations & Professional Standards Prioritize client health, safety, dignity, and self-determination.
Communicate with professionalism, tact, and cultural humility.
Demonstrate the ability to work under pressure and manage multiple complex priorities.
Maintain strict confidentiality and ethical standards.
Adapt effectively to change and support continuous improvement.
Model openness, honesty, accountability, and teamwork.
Demonstrate sensitivity to cultural, linguistic, and socioeconomic diversity.
Adhere to organizational safety policies, compliance standards, and guiding principles.
Required Qualifications Active and unrestricted Registered Nurse (RN) license in the State of California, in good standing.
Experience working with vulnerable populations, including individuals with histories of trauma, homelessness, substance use disorders, serious mental illness, or socioeconomic stress.
Strong clinical assessment, critical thinking, and problem-solving skills.
Comfort working autonomously in community-based and outreach settings.
Experience using data to track outcomes and measure performance.
Basic computer proficiency, including email, spreadsheets, and electronic documentation.
Valid California Driver’s License and proof of auto liability insurance meeting state of California minimum requirements.
Knowledge and applied practice of HIPAA compliance and healthcare regulations.
Preferred Qualifications Bilingual in English and Spanish.
Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
This role supports interdisciplinary care teams serving individuals with complex medical, behavioral health, and social needs, including people experiencing homelessness, serious mental illness, substance use disorders, chronic disease, and socioeconomic instability.
The Clinical Consultant – RN partners with Care Managers, Behavioral Health clinicians, Primary Care Providers, hospitals, Managed Care Plans, and community-based organizations to ensure high-quality, whole-person, and evidence-based care.
This position plays a critical role in care planning, clinical decision-making, transitions of care, medication management, quality improvement, and staff development while addressing social determinants of health and system barriers to care.
Essential Duties and Responsibilities Clinical Oversight & Consultation Provide clinical support and consultation to Care Managers, and interdisciplinary care teams across care management programs.
Serve as a clinical resource for chronic disease management, medication monitoring, and complex case review.
Guide staff in ensuring member safety and provide immediate consultation and escalation support for high-risk clinical situations.
Ensure clinical services align with evidence-based practices, regulatory standards, and program contracts, including requirements with Managed Care Plans (MCPs).
Care Planning & Coordination Provide clinical oversight and tracking of comprehensive intake assessments.
Participate in the development, review, and approval of patient-centered care plans, including initial plans and required updates.
Monitor progress toward care plan goals and recommend adjustments based on clinical findings and data.
Collaborate with Primary Care Providers, Behavioral Health clinicians, specialists, ACOs, MCOs, hospitals, and community partners to ensure services outlined in care plans are delivered.
Coordinate hospital admissions, discharges, and transitions of care to promote continuity, safety, and prevent avoidable readmissions.
Perform timely medication reconciliation following transitions of care and support medication adherence.
Data, Quality Improvement & Compliance Use data to evaluate outcomes of targeted interventions and assist in modifying care plans and care strategies accordingly.
Participate in quality improvement initiatives, audits, peer reviews, and program evaluations conducted by internal leadership, health plans, or external administrators.
Monitor continuous quality improvement measures through documentation review, clinical consultation, and chart audits.
Oversee charting and documentation standards to ensure compliance with contracts, program requirements, and organizational policies.
Documentation & Systems Complete and review care plans, assessments, and case notes using required systems (e.g., Salesforce, EHRs, or health plan platforms).
Maintain accurate, timely, and compliant documentation using SMART format where applicable.
Ensure confidentiality and compliance with HIPAA and all applicable federal and state regulations.
Staff Development & Team Collaboration Provide staff development training, coaching, and clinical guidance for care management staff.
Participate in weekly, bi-weekly, and monthly interdisciplinary care team meetings to review client progress, evaluate program effectiveness, and develop strategies to enhance care delivery.
Present cases and clinical insights during scheduled case conferences.
Attend required trainings, webinars, meetings, and conferences to maintain clinical excellence and program knowledge.
Support and expand programming that addresses social determinants of health and strengthens connections to community-based organizations.
Promote monthly health promotion topics and materials aligned with program priorities.
Expectations & Professional Standards Prioritize client health, safety, dignity, and self-determination.
Communicate with professionalism, tact, and cultural humility.
Demonstrate the ability to work under pressure and manage multiple complex priorities.
Maintain strict confidentiality and ethical standards.
Adapt effectively to change and support continuous improvement.
Model openness, honesty, accountability, and teamwork.
Demonstrate sensitivity to cultural, linguistic, and socioeconomic diversity.
Adhere to organizational safety policies, compliance standards, and guiding principles.
Required Qualifications Active and unrestricted Registered Nurse (RN) license in the State of California, in good standing.
Experience working with vulnerable populations, including individuals with histories of trauma, homelessness, substance use disorders, serious mental illness, or socioeconomic stress.
Strong clinical assessment, critical thinking, and problem-solving skills.
Comfort working autonomously in community-based and outreach settings.
Experience using data to track outcomes and measure performance.
Basic computer proficiency, including email, spreadsheets, and electronic documentation.
Valid California Driver’s License and proof of auto liability insurance meeting state of California minimum requirements.
Knowledge and applied practice of HIPAA compliance and healthcare regulations.
Preferred Qualifications Bilingual in English and Spanish.
Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
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