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At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsible for servicing and administering assigned accounts in a fiduciary capacity in accordance with account agreements, terms of legal documents, banking regulations, federal/state laws, and internal policies and procedures. Accounts will vary in nature, size, and complexity, but the types of accounts serviced include but are not limited to: custodial accounts, discretionary investment accounts, IRAs; estates; and various types of trusts including revocable, irrevocable, ILIT, supplemental needs, delegated, and testamentary. Responsibilities include, but are not limited to:

• Administer accounts in accordance with stated account agreements and/or legal documents to ensure fiduciary duties and responsibilities are fully satisfied.
• Administer and settle trust and estates in accordance with a decedent's Last Will & Testament, Trust Agreement, and/or applicable documents.
• Respond to inquiries or requests for information from clients/beneficiaries, accountants, attorneys, courts, interested parties, auditors, regulators, and internal Bank personnel, as appropriate.
• Document account files and systems to reflect client/beneficiary communications, instructions, and authorizations
• Work with portfolio managers (internally and externally) in the development and implementation of investment objectives and policy statements.
• Maintain updated account files and ensure trust accounting system reflects accurate coding for regulatory and risk management purposes.
• Daily review of account activity.
• Perform annual reviews and any other applicable regulatory reviews
• Analyze, recommend or determine discretionary distribution decisions in accordance with legal instrument and internal policies and procedures.
• Direct and oversee the transfer of funds, distributions, and payment of invoices.
• Manage, secure, insure, value, and oversee unique/non-standard assets in accounts.
• Prepare interim and final accountings for trusts and estates, as needed.
• Coordinate and work with third-party professionals as needed (e.g. real estate appraisers and brokers, attorneys, accountants, etc.).
• Develop and maintain relationships with Wealth Management personnel, both internally and externally, and market area centers of influence (COIs) for new business opportunities.
• Supervise assigned personnel in accordance with all relevant corporate policies
• Provide guidance and training support to Trust personnel and internal/external business partners as needed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Ancillary Duties:

• Perform other related duties as assigned or directed.

Education, Training and Requirements:

• J.D. or B.S., B.A., or M.B.A. degree with a major in Business, Accounting, Marketing, Finance, Economics or related field preferred
• All applicants must be 18 years of age or older
• Preference will be given to candidates with a Certified Trust and Fiduciary Advisor (CTFA) certification, a pending certification, or relevant coursework in progress. All others are still encouraged to apply.

Skills:

• Strong inter-personal skills; strong written and verbal skills including comfort level for public speaking; strong analytical and problem solving skills; ability to analyze, comprehend, and interpret legal documents; mathematic skills; accounting knowledge; income tax knowledge and/or experience; strong attention to detail with ability to work independently and manage deadlines/workflow; self-starter; strong computer skills including use of Word, Excel, and PowerPoint; knowledge of trusts, estates, investments, employee benefits; valid driver's license.

Experience:

• Minimum of five (5) years' experience in trust or wealth management industry or related position preferred.

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Provide support to trust officers and management to accomplish the duties and requirements of the trust division.

Essential Responsibilities:

• Provides customer service to trust clients, businesses, and professionals.
• Provides support to trust officers and trust management.
• Interacts and provides support and customer service to internal personnel.
• Prepares and maintains accurate account documentation to support administrative decisions of Bank in its fiduciary capacity.
• Communicate with clients, businesses, professionals, and internal personnel through the use of letters, email, memorandums
• Answers incoming calls and takes appropriate action.
• Reviews incoming internal and external mail and directs accordingly, responds to correspondence as required.
• Establishes and maintains required departmental documentation, files, and records.
• Prepares reports as needed from trust accounting system.
• Prepares reports in required format, such as, court accountings, state charitable reports, guardianship reports, etc.
• Maintains, manages, and completes tickler file, calendar, and other records as reminders to execute upcoming events.
• Responds and interprets requests for checks, transaction activity, statement mailings, address changes, tax information, trust account reports, wires, etc. in accordance with account agreements and established procedures.
• Processes and analyzes incoming funds in accordance with account agreements and established procedures.
• Prepares daily work entries and general ledger tickets for trust/banking related transactions.
• Prepares documents and handles all aspects of account openings and closings.
• Prepares discretionary payment requests, administrative reviews, checklists, trust accountings, court reports, and other required documentation.
• Reviews and analyzes account overdrafts and takes appropriate action.
• Reviews account transactions for reasonableness and accuracy.
• Performs research to respond to internal and external inquiries.
• Assists with the preparation of proposals, presentations, and other related educational materials.
• Other department duties include research, organizing meetings, making reservations and special projects.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Ancillary Duties:

As an integral member of the Trust Department, this position is responsible to assist the department as well as the bank in achieving their goals.

Education, Training and Requirements:

• Associates degree in business or related field of study; paralegal; or high school diploma with equivalent business work experience

Skills:

• Highly organized; attentive to detail; strong oral and written communication skills; computer proficient; ability to use office equipment; strong interpersonal skills; ability to prioritize, multi-task and work independently; valid driver's license.

Experience:

• At least two years of customer service in banking/financial related field

Hours: 40hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.

Essential Responsibilities:

• Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude
• Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
• Ability to understand direction and adhere to established policies and procedures
• Other related duties as assigned or directed

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Education, Training and Requirements:

• High School Diploma or GED Required
• All applicants must be 18 years of age or older
• Travel is required to surrounding branches as needed

Skills:

• Basic math and computer skills
• Documentation skills with attention to detail
• Professional and friendly interpersonal and communication skills
• Clear thinking and ability to stay focused
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility

Experience:

• Prior customer service skills preferred

Hours: 30 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Company Background

Hayward Tyler, Inc. is a fabrication and engineered solutions company primarily engaged in serving the commercial nuclear power market. We design and manufacture OEM replacement parts, pressure vessels, heat exchangers, strainers, pumps, valves, structural supports and many other products. Offering both build to print and engineered to order integrated solutions, we have the highest level of certifications in the field including ASME code N, NPT, NS, NA, U, and NBIC R and NR.

Role Summary

Reporting to the Quality Assurance Director, the Quality Assurance Supervisor has day-to-day responsibility over the Hayward Tyler, Inc.’s [Nuclear] Quality Program that includes execution of our processes and procedures that define the way we meet the requirements of the Nuclear Regulatory Commission (NRC), ASME B&PV Code, and US Law to ensure our products and services meet the most stringent quality expectations of our customers. This important role is also responsible for the oversight of the output and training of the Quality Control Inspection team. The Quality Assurance Supervisor can also be part of increasing efficiency of HTI through continuous improvement.

Functional Goals

• Facilitation of the HTI Quality Program.

• Successful completion of audits from regulators, certifying organizations, and customers.

• Participates in vendor audits/surveys as required.

• Witnessing vendor activities as required.

• Qualification of Quality Control inspectors.

• Qualification of Quality Assurance personnel.

• Functions as an Authorized Nuclear Inspector interface with the company.

• Along with the Quality Assurance Director, the supervisor reviews the applicable ASME B&PV Code Sections and can make suggestions for changes to the QA Manual for future implementation and improvements as necessary.

• Reports on a regular basis to the Quality Assurance Director on the status and adequacy of the QA program.

• Strives for department deliverables to be right first time.

• A champion for building Quality into all aspects of the business.

• Provides back-up to Quality Assurance Director on all key functions.

Principal Duties

Site Leadership

The Quality Assurance Supervisor serves as the primary Quality contact at the Vermont site, working closely with cross-functional teams, while reporting to the Quality Assurance Director at Hayward Tyler, Inc. in Vermont. This position oversees all QA activity at the Vermont facility, and ensures compliance with company quality standards, regulatory requirements, and customer expectations. Keep management informed of the status of QA issues impacting production, personnel, and product deployment.

Quality Activities

This position leads the Quality department at Hayward Tyler and is responsible for all Quality activities. Quality functions break down into three main areas:

• Quality Assurance

Works with the QA Director to develop and maintain the Quality Program, including the Quality Manual, Policies, Procedures, and Processes to adhere to the requirements of the Nuclear Regulatory Commission, ASME Boiler and Pressure Vessel Code, and US Law. Ensures that quality requirements for contracts are properly converted to internal actionable items, and that the ASL and vendor qualifications are audited to meet our stringent requirements. Responsible for maintaining the qualification and certification of inspectors, internal/external auditors, nondestructive examiners and welders.

• Quality Control

Responsible for the review, the control, and to assure the product and the processes for quality are followed in accordance with our program. This includes contract and supplier purchase order review, material control, calibration, product inspection, destructive and non-destructive testing, and ASME B&PV Code activities.

• Quality Improvement

Responsible for working with the QAD to drive down the cost of quality from both internally and externally manufactured products and services. Major focus is internally generated errors and warranty costs. Responsible for driving a “right the first time” culture.

The Quality Assurance Supervisor also participates in the efforts to recruit, train, review, and mentor the Quality staff. They also may represent Hayward Tyler and its commitment to Nuclear Quality on ASME Committees, NIAC and other nuclear industry organizations and events.

Minimum Qualifications:

• AS in Engineering or equivalent job experience (2 plus years in technical position)

• Work experience in a Quality Assurance role in the commercial nuclear industry preferred.

• Commercial Nuclear audit experience required with Lead Auditor qualification preferred.

• ASQ Certified Quality Engineer, or Auditor is a plus.

• Fundamental understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up.

• Capability to learn and develop NDE experience from the organization.

• ASME B&PV Code experience in Section III and/or Section VIII preferred.

• Developed understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to quality improvements.

• Fundamental understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems and professional ethics.

• Fundamental understanding of a quality system and its development, documentation and implementation to domestic and international standards or requirements.

• Ensures that work/escalated issues are addressed and completed in a timely manner and that delays and revised time frames are communicated.

• Ability to read & interpret ASME Code, engineering drawings, standards and specifications.

• Expected travel is up to 15% yearly.

• Proficient in Word, Excel, PowerPoint, Outlook and the Internet.

• Strong leadership, interpersonal, analytical and problem-solving skills.

• Highly ethical, collaborative, detail oriented, organized and highly motivated.

• Other duties as required.

Department Focus

The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure.

Job Description and Duties:

Job Summary:

This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a Windows based network and fundamental networking, PC hardware and software, and computer/networking security knowledge. Ideal candidates will be friendly, courteous, and willing to work as part of a team. Provide training and documentation to end users. You will be primarily responsible for the company’s helpdesk ticketing system, assist with network and system administration, setup and deploy workstations, assist with server maintenance, and participate in on call rotation.

1. End User Support

a. Sets up, configures, and supports end user hardware and software

b. Troubleshoot and fix/repair desktop hardware/software issues at root cause

c. Desire to work with users to ensure the available tools are functioning

d. Quick response to user needs

e. Willingness to spend time helping users understand the best use of available tools

2. End User Training

a. Train staff on the proper/best use of available software

b. Create, update, and maintain end user documentation.

c. Work with departments to build customized documentation and training plans for current and new employees

3. Maintain the IT ticketing system

a. Triage and work incoming tickets

b. Escalate as necessary

4. Product Center Support

a. Provide support for our PLM software.

b. Assist users with adds, moves, and changes in the system.

5. Assist with network support

a. Maintain servers and network hardware

b. Assist with patching of servers

c. Assist with Network/System Administration

Supports Continuous improvement efforts through involvement in structured problem solving and other activities using LEAN concepts.

Minimum qualifications:

• 1-3 years of experience in a support position; customer service or Help Desk type position or a combination thereof.

• Due to sensitive data handling for government contracts, U.S. Citizenship is required.

• An associate degree, or higher, in an IT related field or equivalent work experience.

• Advanced knowledge of Windows operating systems, required. Installation, repair, and troubleshooting.

• Knowledge/experience working with and managing a Microsoft Server based network (Active Directory, DHCP, DNS, File Sharing) is required.

• Experience working with a support ticketing system, required.

• After hours support of business applications is required.

• Some travel may be required.

• Excellent written and verbal communication skills, required.

• Experience working with and supporting the Microsoft Office suite, required.

• Experience administering and maintaining Product Center a plus

• Experience with using and/or administering Microsoft SharePoint a plus.

• Experience supporting mobile devices in the enterprise is a plus.

• IT Industry certifications are also a plus, but not required.

• Strong interpersonal and problem-solving skills

• Outgoing and willing to take the lead on projects and initiatives

• Ability to get things done in a timely manner but yet with high quality and thoroughness

• Detail oriented, organized, and highly motivated

• Positive attitude and willingness to assist wherever needed

• Great attitude towards teamwork and overcoming daily challenges

• Responsible for other duties as assigned

The Operations Manager is a position with our company Exential, where our people are our success. As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including semiconductors, batteries, pharmaceuticals, biotechnology, and data centers. At Exential, you will be part of a global community of challenge seekers who are ambitious and passionate about innovation. Together, we will build on our company’s long history and keep on leading the way to a better world.

This leader will play a pivotal role in driving the growth of our business. They will oversee all safety, quality, maintenance, and manufacturing operations at our Vermont facility. In this position, the individual will collaborate closely with corporate engineering, sales, supply chain, planning, and quality teams to meet the needs of both internal and external customers. The ideal candidate will cultivate a high‑performance environment built on teamwork, accountability, transparency, and continuous improvement.

Explore Your Tasks And Responsibilities

• Oversee manufacturing activities to ensure on time shipment of all customer commitments.
• Developing a safety-first culture through supporting daily safety audits, weekly action plan reviews and monthly safety committee meetings. Foster a culture of accountability, performance, communication and employee engagement.
• Install LEAN concepts and foster culture of continuous improvement in all aspects of the organization. Continuously improve processes, team and systems to deliver unrivaled service to our customers and unparalleled efficiency for our team and shareholders.
• Develop strong operating systems through a solid operating rhythm/cadence which enables continuous improvement by developing, monitoring key performance indicators for safety, quality, delivery, cost, inventory and capacity and driving problem solving when appropriate.
• Develop improved processes for incoming materials, equipment utilization, inventory management, and logistics. Work with the supply chain team to optimize inventory turns while meeting production needs, and minimizing obsolescence.
• Serve as the primary local contact/leader for customer, vendor and Union matters related to quality, customer service, delivery, or safety. Work with HR and Union leadership to support our Union and adjust labor capacity to meet customer demand.
• Work with corporate leadership to develop and deploy annual objectives (including the budget) and provide the team with needed support and resources. Develop an annual CAPEX budget for Operations and work with finance to manage to the budget.
• Work closely with engineering to ensure engineering designs that are easy to manufacture and reduce manufacturing labor and materials.
• Ensure employee compliance to company policies and procedures and maintain facility security.
• Other duties as assigned

Show Your Expertise

• Experience in a high-volume manufacturing environment
• Demonstrated work experience in Lean Manufacturing
• Proven experience in driving transformational change in a manufacturing facility
• Experience setting performance expectations and maintaining accountability
• Strong communication skills (both verbal and written).
• Ability to read and interpret business financials, periodicals, journals and governmental regulations
• Ability to write reports and general business correspondence; present information and respond to questions from individuals or groups.
• Proficiency with Microsoft Office tools

Education And/or Experience

• 4-year degree in a business related field
• A minimum of 10 years of supervisory or leadership experience in a manufacturing setting
• Strong knowledge of steel fabrication and assembly technique preferred
• Knowledge of production control, staff plans, and budget management
• Formal training in Lean (including Standard work, continuous flow, level loading, etc) preferred

What Can You Expect

The work environment characteristics include periodic noise increases when in the Manufacturing facility, although the office environment is usually quiet and respectful. Safety glasses and other required safety protection should be worn when out in the manufacturing facility, which may vary depending on the area you are working/visiting.

Non-Solicitation

We are not currently accepting third-party agency candidates for this position. Any agency candidate submitted to any employee of Exyte may be contacted by Exyte without obligation to the third-party agency.

Employment Sponsorship

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time.

EEO Statement

Exyte US, Inc. and its subsidiaries are proud to be an Equal Employment Opportunity employer that is committed to supporting an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex (e.g., pregnancy, childbirth and related medical conditions, sexual orientation, gender identity), national origin, disability, genetic information, protected veteran status, or any other protected characteristic as outlined by applicable federal, state, or local laws.

Contact

You want to be part of the Exyte team? We look forward to receiving your application!

For further questions and information, please do not hesitate to contact Clinton Crellin via E-Mail at

Please note that we only consider applications submitted through our application portal. Applications sent via email will not be considered due to data protection regulations.