Sales Jobs in Belleville, WI

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.

What’s in it for you? 

• -Top pay in the industry: Make up to $100,000 a year with base pay plus top-tier bonus potential.
• -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we’ll be taking 85 General Managers! 
• -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. 
• -Education programs, including GED and Tuition Reimbursement offerings  
• -Scholarship opportunities 
• -Medical/Dental/Vision benefits offered for all positions – even part-time! 
• -Free food! 
• -Vacation Time (Paid Time Off), Sick, and Holiday Pay 
• -Vacation Donation Program 
• -An incredible culture that encourages career growth and support 

General Manager Core Values:

Accountability & Integrity:

• Consistently demonstrates integrity in actions and expectations
• Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
• Scheduling and deploying the Team correctly
• Monitors the performance of each Team Member and hold them accountable for standards and expectations.
• Ensures a quality customer experience by driving fast and friendly service
• Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
• Ensure health and safety standards are met
• Adheres to all local, state, and federal laws and guidelines.

Family & Teamwork

• Creates unity in the team by building cross functional relationships
• Respond to Team Member questions and resolves employee issues in a timely manner.
• Provide a restaurant that is a safe place for team members to work and customers to visit
• Able to navigate challenging situations and provide appropriate guidance
• Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
• Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
• Instills a recognition culture that creates a positive work environment

Excellence:

• Strategic planner creates short term and long-term strategies for restaurant success
• Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
• Sourcing, hiring, and developing excellent Team Members
• Conducting New Hire orientation and developing the training plan for each new hire
• Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
• Demonstrates efficient labor control, inventory control, and waste management.

Empowerment:

• Builds the capabilities of their team while identifying teams’ strengths and opportunities
• Provides learning and development opportunities for all Team Members.
• Offers guidance to Team Members regarding personal development opportunities and career path.
• Consistently demonstrates active and timely coaching capabilities.
• Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth.
• Bringing others along, operationally, through use of tools.

Required or Preferred Experience:

• Minimum of three years restaurant or retail experience, or combined experience and education.
• Experience with sales building, P&L statements, recruiting, and training.
• Proven track record of successful hiring and retention.
• Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
• ServeSafe Certified
• Must be at least 18 years of age.
• Valid Driver’s license and vehicle insurance.
• High school diploma or equivalent.

What’s in it for you? 

• -Top pay in the industry 
• -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we’ll be taking 85 General Managers! 
• -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. 
• -Education programs, including GED and Tuition Reimbursement offerings  
• -Scholarship opportunities 
• -Medical/Dental/Vision benefits offered for all positions – even part-time! 
• -Free food! 
• -Vacation Time (Paid Time Off), Sick, and Holiday Pay 
• -Vacation Donation Program 
• -An incredible culture that encourages career growth and support 

Physical Demands:

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

$50000 per year - $100000 per year

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience.

What’s in it for you? 

-Flexible scheduling 

-Top pay in the industry 

-Bonus program! Assistant General Managers have the potential to make up to an extra $20,000 annually in bonus alone! 

-Education programs, including GED and Tuition Reimbursement offerings  

-Scholarship opportunities 

-Medical/Dental/Vision benefits offered for all positions – even part-time! 

-Free food! 

-Vacation Time (Paid Time Off), Sick, and Holiday Pay 

-Vacation Donation Program 

-An incredible culture that encourages career growth and support

Assistant Manager Core Values:

Accountability & Integrity:

• Consistently demonstrates integrity in actions and expectations
• Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
• Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations.
• Ensures a quality customer experience by driving fast and friendly service
• Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
• Ensure health and safety standards are met    
• Adheres to all local, state, and federal laws and guidelines.

Family & Teamwork:

• Creates unity in the team by building cross functional relationships     
• Respond to Team Member questions and resolves employee issues in a timely manner.
• Provide a restaurant that is a safe place for team members to work and customers to visit
• Able to navigate challenging situations and provide appropriate guidance
• Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences  
• Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
• Instills a recognition culture that creates a positive work environment

Excellence:

• Strategic planner creates short term and long-term strategies for restaurant success  
• Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments     
• Sourcing, hiring, and developing excellent Team Members
• Conducting New Hire orientation and developing the training plan for each new hire   
• Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
• Demonstrates efficient labor control, inventory control, and waste management.

Empowerment:

• Builds the capabilities of their team
• Provides learning and development opportunities for all Team Members.     
• Offers guidance to Team Members     
• Consistently demonstrates active and timely coaching capabilities.   
• Bringing others along, operationally, through use of tools.

Required or Preferred Experience:

• Minimum of one years restaurant or retail experience, or combined experience and education.    
• Experience with sales building, P&L statements, recruiting, and training.   
• Proven track record of successful hiring and retention.  
• Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.      
• ServeSafe Certified    
• Must be at least 18 years of age.   
• Valid Driver’s license and vehicle insurance.
• High school diploma or equivalent.

Physical Demands:

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. 

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

$14 per hour - $35 per hour

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!

Why Choose TMart?

Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!

Our Certified General Managers

Are Set-Up to Be Successful, Long-Term:

We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.

Are Offered Competitive Compensation:

• Base Pay: Certified Managers base pay starts at $46K to $56K per year.
• Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
• Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
• Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
• Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
• Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
• Several Other Merit-Based Bonuses!

Are Eligible for a NUMBER of Benefits:

• Health Benefits (health, dental, and vision)*
• 401k and 401K matching*
• Short and Long Term Disability*
• Flexible Spending Account*
• Life Insurance*
• Paid time off*
• Paid training

*Eligibility requirements

Are Eligible for Other Company Perks, Programs, and Advancement:

• Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
• Scholarship Opportunities (up to $3,000 per employee per year)
• Flexible Schedules
• Employee Assistance Program
• Employee Discounts
• Annual Apparel Gifts
• Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!

Responsibilities Include:

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
• Review guest feedback results and implement action plans to drive improvement.
• Execute new product rollouts including training, marketing and sampling.
• Control costs to help maximize profitability.
• Completion of regular restaurant inventory and financial reporting.
• Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of vendor orders.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Able to perform all responsibilities of restaurant team members.
• Lead team meetings.
• Deliver training to restaurant team members.
• Plan, monitor, appraise and review employee performance.

Key Competencies:

• Previous leadership experience in retail, restaurant or hospitality.
• Possesses an inspiring and motivating personality.
• Strong analytical skills and business acumen.
• Works well with others in a fun, fast-paced team environment.
• Prompt and professional.
• Demonstrates honesty, integrity, clean image, and a positive attitude.
• Ability to train and develop a team.
• Guest-focused.
• Exercises good time-management and problem-solving

*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!

Why Choose TMart?

Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!

Our Certified General Managers

Are Set-Up to Be Successful, Long-Term:

We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.

Are Offered Competitive Compensation:

• Base Pay: Certified Managers base pay starts at $46K to $56K per year.
• Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
• Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
• Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
• Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
• Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
• Several Other Merit-Based Bonuses!

Are Eligible for a NUMBER of Benefits:

• Health Benefits (health, dental, and vision)*
• 401k and 401K matching*
• Short and Long Term Disability*
• Flexible Spending Account*
• Life Insurance*
• Paid time off*
• Paid training

*Eligibility requirements

Are Eligible for Other Company Perks, Programs, and Advancement:

• Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
• Scholarship Opportunities (up to $3,000 per employee per year)
• Flexible Schedules
• Employee Assistance Program
• Employee Discounts
• Annual Apparel Gifts
• Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!

Responsibilities Include:

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
• Review guest feedback results and implement action plans to drive improvement.
• Execute new product rollouts including training, marketing and sampling.
• Control costs to help maximize profitability.
• Completion of regular restaurant inventory and financial reporting.
• Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of vendor orders.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Able to perform all responsibilities of restaurant team members.
• Lead team meetings.
• Deliver training to restaurant team members.
• Plan, monitor, appraise and review employee performance.

Key Competencies:

• Previous leadership experience in retail, restaurant or hospitality.
• Possesses an inspiring and motivating personality.
• Strong analytical skills and business acumen.
• Works well with others in a fun, fast-paced team environment.
• Prompt and professional.
• Demonstrates honesty, integrity, clean image, and a positive attitude.
• Ability to train and develop a team.
• Guest-focused.
• Exercises good time-management and problem-solving

*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!

Why Choose TMart?

Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!

Our Certified General Managers

Are Set-Up to Be Successful, Long-Term:

We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.

Are Offered Competitive Compensation:

• Base Pay: Certified Managers base pay starts at $46K to $56K per year.
• Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
• Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
• Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
• Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
• Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
• Several Other Merit-Based Bonuses!

Are Eligible for a NUMBER of Benefits:

• Health Benefits (health, dental, and vision)*
• 401k and 401K matching*
• Short and Long Term Disability*
• Flexible Spending Account*
• Life Insurance*
• Paid time off*
• Paid training

*Eligibility requirements

Are Eligible for Other Company Perks, Programs, and Advancement:

• Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
• Scholarship Opportunities (up to $3,000 per employee per year)
• Flexible Schedules
• Employee Assistance Program
• Employee Discounts
• Annual Apparel Gifts
• Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!

Responsibilities Include:

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
• Review guest feedback results and implement action plans to drive improvement.
• Execute new product rollouts including training, marketing and sampling.
• Control costs to help maximize profitability.
• Completion of regular restaurant inventory and financial reporting.
• Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of vendor orders.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Able to perform all responsibilities of restaurant team members.
• Lead team meetings.
• Deliver training to restaurant team members.
• Plan, monitor, appraise and review employee performance.

Key Competencies:

• Previous leadership experience in retail, restaurant or hospitality.
• Possesses an inspiring and motivating personality.
• Strong analytical skills and business acumen.
• Works well with others in a fun, fast-paced team environment.
• Prompt and professional.
• Demonstrates honesty, integrity, clean image, and a positive attitude.
• Ability to train and develop a team.
• Guest-focused.
• Exercises good time-management and problem-solving

*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!

Why Choose TMart?

Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!

Our Certified General Managers

Are Set-Up to Be Successful, Long-Term:

We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.

Are Offered Competitive Compensation:

• Base Pay: Certified Managers base pay starts at $46K to $56K per year.
• Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
• Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
• Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
• Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
• Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
• Several Other Merit-Based Bonuses!

Are Eligible for a NUMBER of Benefits:

• Health Benefits (health, dental, and vision)*
• 401k and 401K matching*
• Short and Long Term Disability*
• Flexible Spending Account*
• Life Insurance*
• Paid time off*
• Paid training

*Eligibility requirements

Are Eligible for Other Company Perks, Programs, and Advancement:

• Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
• Scholarship Opportunities (up to $3,000 per employee per year)
• Flexible Schedules
• Employee Assistance Program
• Employee Discounts
• Annual Apparel Gifts
• Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!

Responsibilities Include:

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
• Review guest feedback results and implement action plans to drive improvement.
• Execute new product rollouts including training, marketing and sampling.
• Control costs to help maximize profitability.
• Completion of regular restaurant inventory and financial reporting.
• Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of vendor orders.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Able to perform all responsibilities of restaurant team members.
• Lead team meetings.
• Deliver training to restaurant team members.
• Plan, monitor, appraise and review employee performance.

Key Competencies:

• Previous leadership experience in retail, restaurant or hospitality.
• Possesses an inspiring and motivating personality.
• Strong analytical skills and business acumen.
• Works well with others in a fun, fast-paced team environment.
• Prompt and professional.
• Demonstrates honesty, integrity, clean image, and a positive attitude.
• Ability to train and develop a team.
• Guest-focused.
• Exercises good time-management and problem-solving

*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

This role owns the financial operations of the business and supports sales execution so momentum, cash flow, and client confidence are never constrained by the founder.

You operate as a trusted proxy for the founder, with real authority over financial execution, revenue operations, and client follow-through. If it touches money, forecasting, invoicing, payroll, or sales follow-up, you own it.

This is a role for someone who brings judgment, professionalism, and calm authority, not someone waiting for direction.

Primary Responsibilities:

1. Financial Ownership & P&L Visibility (Primary)

You fully own day-to-day financial operations and clarity, including:

• End-to-end ownership of P&L accuracy and visibility
• Payroll execution and review
• Accounts payable and vendor payments
• Invoicing, accounts receivable, and payment follow-up
• Credit card and expense reconciliation
• Management of the accounting inbox and all financial communications
• Reducing outsourced accounting work by 80%+ through internal ownership
• Designing and enforcing clean, repeatable client onboarding and invoicing processes
• PO creation and follow-up to ensure engineering work starts without delay

The founder does not monitor QuickBooks, AR/AP, payroll, or invoice status.

2. Project Accounting, Forecasting & Cash Control

You ensure financial reality is always visible, current, and actionable.

This includes:

• Project-level financial tracking
• Revenue and cash flow forecasting
• Clear visibility into:
• When revenue is expected
• When cash is received
• Where timing, scope, or margin is drifting
• Surfacing risk early—before it becomes disruptive
• Providing clean inputs to support hiring, spending, and delivery decisions

This role exists to keep the business on offense, not reacting late.

3. Sales Execution Support & Revenue Operations

You support sales by ensuring nothing stalls due to lack of follow-up, organization, or discipline.

This includes:

• Owning inbound lead follow-up from website and HubSpot
• Prompt, professional calling and emailing of warm leads
• Ensuring every lead and deal has a clear next action
• Booking meetings without founder coordination
• Maintaining CRM discipline with zero stale deals
• Supporting phone and inbox management related to sales follow-up
• Coordinating with marketing, HubSpot workflows, and WordPress as needed

You are not the closer.

You ensure closers stay focused, prepared, and unblocked.

4. Client Experience & Professional Representation (Non-Negotiable)

You own the client journey from first contact through billing and project kickoff.

This includes:

• Managing onboarding from PO through project start
• Sending and tracking W-9s, ACH/wire details, intake forms, and onboarding materials
• Setting clear expectations around billing, milestones, and payment timing
• Acting as the primary point of contact for billing clarity and follow-through
• Ensuring a clean handoff from Sales to Engineering and Operations

This is a client-facing role.

Professionalism, clarity, confidence, and consistency are required.

Clients should consistently feel:

• Trust
• Control
• Competence

Every interaction matters.

Tools & Systems

• QuickBooks (P&L, invoicing, AP/AR, project accounting)
• HubSpot (CRM, pipelines, dashboards, follow-ups)
• Microsoft 365 (Outlook, Teams, OneDrive)
• ADP (Payroll – training provided)
• Calendly
• AI tools including ChatGPT, , Fireflies, and Zapier

Required Experience & Profile

This role is for someone with ownership-level experience, not support-only exposure.

Required:

• 2–10 years of experience in one or more of:
• Finance Operations
• Revenue Operations
• Accounting or Controller support
• Client Operations
• Sales Operations
• Experience working closely with a founder or senior executive
• Proven comfort owning money, follow-up, and decisions
• Hands-on experience with:
• Invoicing, AR, and AP
• Financial operations and reporting
• CRM systems (HubSpot preferred)
• Strong written and verbal communication
• Calm, professional presence in client and vendor conversations
• Ability to exercise judgment without constant escalation

Preferred:

• Degree in Business, Finance, Accounting, Operations, or related field
• Experience in manufacturing, engineering, or project-based businesses
• Experience representing a company in financial or client-facing discussions

What This Role Is Not

• Not an administrative-only role
• Not calendar management as a primary function
• Not a “wait for instructions” position

This role requires ownership, discretion, and polish.

Success Looks Like

• The founder trusts the numbers without hesitation
• Financial risk is visible early
• Clients experience clean, professional follow-through
• Sales momentum is supported without founder involvement
• The business runs cleaner, calmer, and faster