Information Technology Jobs in Savage, MN

Data Analyst (Adobe Data Analytics/ CJA consultant )

Remote

C2H role

Education / Certification

Required: Bachelor’s Degree

Experience

• 4–6 years of related experience required
• Strong proficiency in JavaScript with hands-on implementation and troubleshooting
• Experience with Adobe Analytics implementation and/or Adobe CJA migration preferred
• Experience with tag management systems, preferably Adobe Launch
• Expertise in data layer design and implementation
• Experience tagging both native mobile applications and websites
• Experience working with content management systems such as AEM and frameworks like React and React Native

Disqualifier

• No experience working with cross-functional teams

Additional Qualities

• SQL skills
• Healthcare industry experience

Top 3 Must-Have Hard Skills (Ranked)

1. Adobe Launch and JavaScript – hands-on implementation and troubleshooting
2. Mobile application analytics implementation experience
3. Experience with different content management systems

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

Join our team as a Client Operations Associate and become the backbone of our sales operations. You'll handle a wide range of tasks from processing sales orders and invoices to managing returns. Your attention to detail will shine as you calculate freight costs and coordinate shipments, ensuring smooth logistics for our team.

With a focus on collaboration, you'll interact with managers, sales representatives, customers, and vendors to facilitate seamless communication and allow our sales team to exceed our gross margin quota. Additionally, your proactive approach to customer service will be essential as you follow up on orders, provide tracking information, and ensure client satisfaction. If you're ready to play a vital role in driving sales success and delivering exceptional service, this role offers a platform for growth and impact within our team.

Be Ready To…

Order & Transaction Processing

• Actively monitor the incoming requests to process sales orders, purchase orders, invoices, and returns according to company policies and procedures
• Handle RMAs, RTVs, and commercial invoices
• Handle Accounts Receivable follow-up with customers
• Calculate freight costs and coordinate courier/ LTL shipments
• Manage most aspects of inbound purchases for the team

Communication & Customer Service

• Interact with managers, sales representatives, customers, and vendors via email, telephone, and face to face
• Communicate with customers to follow up on orders; send tracking information and credit card receipts

General Support & Special Projects

• Answer phone calls from the inbound company call queue
• Ad hoc projects as assigned

What You Bring to Summit 360:

• Associate or bachelor’s degree preferred
• 1-3 years of experience in an administrative role preferred
• Impeccable attention to detail, accuracy, and organization skills
• Excellent time management, problem solving, and prioritization skills
• Disciplined work ethic with the innate ability to take initiative
• Working knowledge of Microsoft Office Suite
• General understanding of logistics coordination - domestic and international
• Excellent oral and written communication skills
• Exceptional customer service skills
• In depth understanding of and ability to follow processes
• Positive, can-do attitude with a focus on collaboration

What We Do for You:

• Competitive Compensation. We hire well, so we pay well. Why do it any other way?
• Remote Work Environment (with the option for hybrid). Because it works!
• Generous PTO (Paid Time Off) Plan & Paid Holidays. Have a life outside of work! We beg you!
• Medical, Dental, & Vision Benefits. We want our people to be healthy and happy. 
• Company-sponsored long-term disability & life insurance. If something happens, you will not need to worry.  
• 401k. Ensuring that after a long career with us, you will be taken care of.
• Paid Bonding and Pregnancy Leave. As your family grows, we have you covered!
• Casual Dress Policy. We value individuals and individual choice. 
• Modified Summer Schedule. We get our work done in fewer hours so we can start the weekend early.
• Financial assistance for professional development opportunities. We want our company and our people to grow together.
• Fun company-wide outings. Because it’s important to connect outside the office!
• Company Volunteer Opportunities. Help us give back to our community on company time.
• The Best Team! It’s all about the people.

Compensation range: $20-25/ hour

Visit us at   to learn more about our company! 

Open to candidates located near Eagan, MN or Sioux Falls, SD. While this role is eligible to work remotely, there may be instances when the employee is expected to go into our Eagan, MN office.

Summit 360 is an Equal Opportunity Employer. We pride ourselves on hiring the best person for the job, regardless of race, sexual orientation, gender identity, disability, age, veteran status, or national origin. We do not tolerate harassment or discrimination based on these categories.

Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services.

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with most valuable customers.OperationsUnder the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.

Reviews and complies with the Walgreen Co.

Pharmacy Code of Conduct.Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.

Assists pharmacists in scheduling and maintaining work flow.Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co.

policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.

Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.

Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.Supports execution of Pickup program.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearanceCoaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentMaintains PTCB or Ex CPT certification through the designated PTCB or Ex CPT training program and/or state required certification/registration.Attends training and completes PPLs requested by Manager and acquires continuing education credits.

Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.Basic Qualifications • PTCB or Ex CPT certification (except in Puerto Rico).• One year of work experience as a pharmacy technician in a retail or hospital setting.• Must be fluent in reading, writing, and speaking English.

(Except in Puerto Rico).• Requires willingness to work flexible schedule, including evening and weekend hours.Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement) Preferred Qualifications The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

This role will remain open until filled.

To review benefits, please click here /benefits .

If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: $20.5
- $27.5 / Hourly

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.

Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.Models and delivers a distinctive and delightful customer experience.

Job Responsibilities/TasksCustomer Experience Engages customers and patients by greeting them and offering assistance with products and services.

Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with most valuable customers.

Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.

Reviews and complies with the Walgreen Co.

Pharmacy Code of Conduct.

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.

Assists pharmacists in scheduling and maintaining work flow.Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co.

policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.

Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.

Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.

Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Otherwise, earns PTCB certification as condition of promotion to senior technician.

Attends training and completes PPLs requested by Manager and acquires continuing education credits.

Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications PTCB or Ex CPT certification (except in Puerto Rico) One year of work experience as a pharmacy technician in a retail or hospital setting.Must be fluent in reading, writing, and speaking English.

(Except in Puerto Rico)Requires willingness to work flexible schedule, including evening and weekend hours.Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement) Preferred Qualifications An Equal Opportunity Employer, including disability/veterans.Salary Range: $20.5
- $27.5 / Hourly

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.

Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.Models and delivers a distinctive and delightful customer experience.

Job Responsibilities/TasksCustomer Experience Engages customers and patients by greeting them and offering assistance with products and services.

Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with most valuable customers.

Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.

Reviews and complies with the Walgreen Co.

Pharmacy Code of Conduct.

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.

Assists pharmacists in scheduling and maintaining work flow.Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co.

policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.

Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.

Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.

Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Otherwise, earns PTCB certification as condition of promotion to senior technician.

Attends training and completes PPLs requested by Manager and acquires continuing education credits.

Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications PTCB or Ex CPT certification (except in Puerto Rico) One year of work experience as a pharmacy technician in a retail or hospital setting.Must be fluent in reading, writing, and speaking English.

(Except in Puerto Rico)Requires willingness to work flexible schedule, including evening and weekend hours.Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement) Preferred Qualifications An Equal Opportunity Employer, including disability/veterans.Salary Range: $20.5
- $27.5 / Hourly

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.

Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions.

Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.Models and delivers a distinctive and delightful customer experience.

Customer Experience Engages customers and patients by greeting them and offering assistance with products and services.

Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with most valuable customers.

Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.

Reviews and complies with the Walgreen Co.

Pharmacy Code of Conduct.

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.

Assists pharmacists in scheduling and maintaining work flow.Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co.

policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.

Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.

Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearanceCoaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.

Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Attends training and completes PPLs requested by Manager and acquires continuing education credits.

Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications PTCB certification (except in Puerto Rico).

One year of work experience as a pharmacy technician in a retail or hospital setting.Must be fluent in reading, writing, and speaking English.

(Except in Puerto Rico).Requires willingness to work flexible schedule, including evening and weekend hours.Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement) Preferred QualificationsAn Equal Opportunity Employer, including disability/veterans.

Salary Range: $20.5
- $27.5 / Hourly

COMPANY OVERVIEW

At Master Technology Group (MTG), a team of talented individuals are shaping the future of technology integration. We have created a community of great people who show an uncommon level of care for our clients, colleagues, and community. We’re looking for excited and motivated individuals who are as excited to build this organization as we are. Isn’t it time you were a part of something great?

JOB SUMMARY

Master Technology Group (MTG) specializes in the design, installation, and service of commercial property technologies locally and nationally.

The Project Manager – Audio/Visual (AV) is responsible for overseeing AV-related projects from design and estimation through planning, execution, and closeout. This role ensures the delivery of high-quality projects, strong client satisfaction, and consistent operational performance within MTG’s AV division.

The Project Manager – AV oversees multiple concurrent projects, collaborates across teams, and builds strong relationships with clients, vendors, LSPs, partners, and internal stakeholders. The ideal candidate combines strong organizational skills, excellent communication, and solid expertise in AV-related low-voltage systems.

This position reports to the Manager of Audio/Visual.

KEY DUTIES AND RESPONSIBILITIES

• Collaborate with Business Development, clients, prospects, trade partners, and design team members to assess opportunities, design solutions, and develop project scopes
• Determine required materials, labor, equipment, and other costs to create accurate project estimates
• Utilize MTG-created templates to create comprehensive proposals, SOWs, warranty statements, and other project-related documents
• Obtain competitive material pricing and manage timely material delivery, return, and credit processing
• Coordinate equipment rentals, including pricing, delivery, and return
• Oversee and direct execution of low-voltage/technology work, specifically for AV-related projects
• Manage project costs to meet or exceed profit margin targets
• Develop, communicate, and maintain project schedules to ensure all milestones and client expectations are met
• Lead project kick-offs to establish expectations, promote proactive communication, and ensure successful execution
• Lead project close-outs to ensure customer satisfaction, accurate documentation, and completion of all deliverables
• Collaborate with other Project Managers on multi-phase or large-scale projects as needed
• Maintain accurate opportunity and project data in MTG’s ERP and project management systems to support forecasting, reporting, and operational planning
• Work closely with the Finance Department to help meet project AR and AP responsibilities
• Provide exceptional customer service, representing MTG professionally and building long-term client relationships
• Maintain knowledge of industry technology/products, standards, requirements, and processes
• Other related and organizational duties as required or assigned

QUALIFICATIONS

• Minimum 5 years of experience in the low-voltage, AV, or related technology industry
• High school diploma or equivalent required; technical or industry-specific training preferred
• Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously
• Strong problem-solving, analytical, and decision-making abilities
• Proficiency with Windows-based systems; strong skills in Outlook, Excel, and Word
• Excellent written, verbal, and interpersonal communication skills
• Ability to stay current with evolving AV technologies, construction processes, and installation methodologies
• Ability to build cooperative working relationships with clients, vendors, LSPs, and internal teams
• Commitment to established workflows and continuous improvement initiatives

PERFORMANCE MEASUREMENTS

• Demonstrates full understanding of assigned responsibilities and effectively executes key duties
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capacity to execute key duties and responsibilities efficiently
• Delivers projects on time, within scope, and within budget while meeting or exceeding customer expectations
• Maintains accurate project documentation and ensures timely invoicing
• Manages project costs to achieve or exceed established profit margin targets
• Communicates clearly and professionally with stakeholders
• Collaborates effectively within project teams and demonstrates a proactive, can-do attitude
• Demonstrates quality decision-making through effective analysis, problem-solving, and sound judgment
• Produces high-quality written communication, including emails, reports, and project documentation
• Demonstrates reliability through consistent attendance, punctuality, and meeting deadlines

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Shows humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and ethical standards

COMPENSATION AND BENEFITS

Base Salary $80,000 - $90,000+ DOQ

Incentive Plan(s)

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.

The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.

Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.

An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.

Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.

To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.

This position reports to the Manager of Technical Services.

KEY DUTIES AND RESPONSIBILITIES

• Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
• Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
• Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG’s quality standards
• Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
• Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
• Provide remote and on-site programming and commissioning for client systems
• Conduct remote and on-site quality assurance audits to verify system performance and installation standards
• Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
• Provide user training to client representatives
• Provide technical training to field personnel and colleagues
• Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
• Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
• Other duties to support the company vision and goals as requested

QUALIFICATIONS

• Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
• MN Power Limited Technician License (PLT) required
• Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
• Proven ability to design, configure, and program a variety of security-related systems
• Demonstrated experience in delivering user training to client representatives and technical training to field personnel
• Industry certifications such as NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
• Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
• Strong interest and motivation to pursue ongoing education and additional certifications
• Solid familiarity with the National Electrical Code (NEC)
• Ability to meet travel and on-call requirements for the position
• Excellent time management and organizational skills
• Strong problem-solving and decision-making capabilities
• Ability to multitask effectively in a fast-paced, multi-project environment
• Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
• Excellent written and verbal communication skills

PERFORMANCE MEASUREMENTS

• Demonstrates a clear understanding of the key duties and responsibilities of the position
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capability to execute key duties and responsibilities efficiently
• Consistently meets expected standards of quality and customer satisfaction
• Completes assigned tasks promptly and adheres to project deadlines
• Represents MTG in a professional manner at all times, embodying the company’s standards of conduct
• Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
• Maintains effective working relationships and collaborates well within a team environment
• Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
• Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
• Embodies MTG’s Core Values:
• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $85,000 - $110,000+ DOQ

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.

The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.

This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.

Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.  

The A/V Technical Systems Designer will report to the A/V Department Manager.

KEY DUTIES AND RESPONSIBILITIES

• Assist with gathering accurate client business requirements and site specifications
• Discuss alternate options with customers to ensure they will receive the desired functionality
• Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
• Create line drawings, schematics, and rack elevations as needed
• Provide remote and on-site troubleshooting support to customers
• Perform site surveys with Account Managers
• Attend sales calls as a SME
• Help create and present proposals
• Establish trusted relationships with customer contacts
• Participate in kickoff/design review meetings with Project Managers and designated field staff
• Perform job site walkthroughs and quality control checks
• Provide technical guidance and support to on-site Technicians and Installers
• Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
• Coordinate customer network requirements with the customer and the Project Manager
• Schedule and perform customer training on the new system(s)
• Create as-built documentation in AutoCAD or Bluebeam
• Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
• Provide timely and accurate communications to clients, fellow employees, partners and vendors
• Stay current with industry trends, technologies, and products

QUALIFICATIONS

• 7+ years of A/V-related experience and 3+ years of A/V design experience
• Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
• Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
• Installation and design experience with:
• Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
• Overhead paging (Atlas IED, Biamp)
• Sound masking (Cambridge, Atlas IED)
• Digital signage (BrightSign)
• Room scheduling (Logitech, Crestron, Yealink)
• Proven business development and customer service skills
• Strong technical writing skills
• Well organized, accurate, and attentive to detail
• Strong time management, problem-solving, and decision-making abilities
• Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
• Strong written and oral communication skills
• Exceptional interpersonal skills
• AVIXA CTS certification preferred

PERFORMANCE MEASUREMENTS

• Demonstrates understanding and execution of all key duties and responsibilities
• Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
• Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
• Completes assignments within required timeframes and meets project deadlines
• Demonstrates strong judgment in analysis, problem-solving, and decision-making
• Communicates clearly and effectively, both verbally and in written form
• Maintains strong working relationships and contributes positively to a team environment
• Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $95k - $105k+

Car Allowance 

Phone Stipend

Medical, Dental & Vision Insurance

401k Match (50% match up to 6% of salary)

PTO

10 Company Paid Holidays

Nice Healthcare – Company-provided

Life Insurance – Company-provided

STD / LTD – Company-provided

Annual Bonus Eligibility

Employee Referral Bonus Program

Development Opportunities

Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

Project Manager – Job Description

Overview:

Responsible for managing multiple low-voltage and technology-focused construction projects, ensuring successful delivery on time, within budget, and at quality standards.

Key Responsibilities:

• Manage several concurrent projects both small and large, covering technologies like cabling, access control, video surveillance, security, AV, and wireless.
• Build and maintain project schedules; oversee documentation, submittals, RFIs, change orders, daily reports, and closeout.
• Coordinate with contractors and stakeholders; enforce project scope and quality standards.
• Control budgets, track progress, monitor labor and material usage, and manage change orders to protect project margins.
• Lead field crews and subcontractors, assign tasks, and ensure crew readiness.
• Oversee system installation, testing, commissioning, and client handover.

Daily/Weekly KPIs:

• Crew readiness, schedule accuracy, blocker removal, field documentation compliance.
• Change event tracking, customer touchpoints, schedule and forecast tracking, milestone performance, labor/margin monitoring.
• Closeout metrics: change order capture, billing cycle time, rework frequency, and project closeout time.

Qualifications:

• Experience managing multiple construction/technology projects.
• Skilled in schedule and financial management, quality control, and documentation.
• Strong leadership, communication, and technical integration abilities.

If you need further condensing or a focus on select bullet points, let me know!