Information Technology Jobs in San Leandro

387 positions found

Information Technology Professional
🏢 US Navy
Salary not disclosed
Oakland, CA 4 days ago
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Information Professional Officer

More Information

Responsibilities

Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:

  • Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
  • Driving interoperability with joint, allied and coalition partners
  • Building professional excellence through education, training and certification and milestone qualifications
  • Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
  • Helping to develop and deploy information systems, command and control and space systems
  • Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
  • Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology


Work Environment

Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:

  • Serving as part of Battle Group staffs on ships at sea
  • Working in C4I/Space/Surveillance on shore tours
  • Serving on major Navy and joint staffs
  • Serving in command of key communication and surveillance facilities around the globe


Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.

There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.

Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.

All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as an Information Professional Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

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Not Specified
Technology Attorney - Bay Area
Salary not disclosed

A service offering of the law firm Fenwick & West, FLEX by Fenwick provides high-quality attorneys to technology and life sciences companies in need of interim in-house counsel. Much like our market-leading, entrepreneurial client base, Fenwick constantly seeks ways to innovate and remain best in class both for our legal work and for our client service. With this in mind, the firm launched FLEX.

As a FLEX attorney, you will have access to temporary in-house counsel opportunities with cutting-edge companies throughout the tech sector. Upon joining our attorney roster, we will contact you about potential engagements that fit your skill set and availability, and you let us know whether you'd like us to share your bio with the company. We don't assign you work, and you're never under any obligation to take on work. Simply put, you set the parameters of what you're looking for, and we try to match you with suitable clients and engagements.

As our clients continue to transition from remote to hybrid working arrangements, we are seeking attorneys able to be on site several days per week in the San Francisco and/or Silicon Valley areas. The skill sets our clients come to us for generally include (but are not limited to):

  • experience drafting and negotiating a wide variety of technology transactions, including inbound and outbound SaaS, software, and hardware agreements; distribution, channel, and reseller agreements; joint development, joint venture, collaboration, and strategic alliance agreements; and privacy, non-disclosure, and confidentiality agreements
  • experience working with internal engineering, product, design, security, privacy, and marketing teams throughout the product development life cycle, advising on regulatory requirements and how to mitigate risks for new technologies
  • experience advising on corporate governance, public company reporting, M&A due diligence, and routine corporate housekeeping matters.

Attorneys at all levels of practice will be considered, and we will contact you if your experience is a good fit for our anticipated client needs. Attorneys who have previously onboarded with FLEX do not need to apply as you are already under consideration for active client needs.

You can learn more about FLEX at We look forward to hearing from you!

Not Specified
Information Governance Analyst
Salary not disclosed
Hayward Highland, California 3 days ago

Premier international law firm seeks an Information Governance Sr Analyst.

Position involves:

  • IG Tools such as M365, Varonis
  • Records management
  • Relativity or Relone (eDiscovery)
  • RIM
  • ESI
  • IG
  • Data Storage

Prior law firm experience is required.

Salary ranges from $80-120K. This is a hybrid role, 3 days a week in office.

Not Specified
Enterprise Account Executive
🏢 Faire
Salary not disclosed
Hayward, CA 5 days ago

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.


About this role

Faire's quality, depth, and breadth of brands is its strongest value to retailers. The Enterprise Account Executive role sits at the center of our enterprise brand acquisition efforts — partnering with larger, more complex brands to bring them onto the Faire platform. You'll own a book of strategic prospects, navigate multi-stakeholder sales cycles, and help shape how we approach enterprise partnerships as a team.This role is for you if you've sold into mid-market or upper mid-market environments where deals involve 5-6 stakeholders, span multiple quarters, and require building business cases that resonate across departments. You're a strong storyteller who understands change management and knows how to frame value for decision-makers who are protective of their existing distribution strategies.


What you’ll do

  • Own and execute against a quarterly quota of GMV and brand activations, managing a pipeline of strategic enterprise prospects
  • Navigate complex, multi-stakeholder sales cycles (typically 6-9 months) by building relationships across departments and handling objections at each level
  • Develop tailored proposals and business cases that align Faire's value with each prospect's specific goals and constraints
  • Partner with cross-functional teams - including Product, Strategy & Analytics, and Revenue Operations - to refine our enterprise sales motion and share market
  • insights
  • Contribute to the evolution of our sales playbook, value props, and outreach strategies based on what you learn in the field
  • Meet prospects in person when needed to build trust and accelerate deal velocity


Qualifications

  • 5+ years of closing experience in B2B technology sales, ideally in mid-market or upper mid-market environments
  • Track record of managing complex sales cycles with multiple stakeholders and long timelines
  • Experience selling products or services that require change management or business model evolution on the buyer's side
  • Strong storytelling ability - you can articulate value clearly and build narrative around why a prospect should act
  • Comfort with ambiguity and a bias toward action; you figure things out and move forward
  • Retail, e-commerce, or marketplace experience is a strong plus
  • Based in or willing to relocate to San Francisco


On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.


This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.


Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.


Why you’ll love working at Faire

  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.


Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.


Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.


Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ( )

Not Specified
Sr. Software Developer (MACESS)
✦ New
Salary not disclosed
Oakland, CA 1 day ago

Job Role : Sr. Software Developer (MACESS)

Location: Oakland, CA - Onsite

Duration: 12+ Month Contract

Only W2


Job Description

Highly skilled Senior Application Developer to lead the Design, Development, and maintenance of Enterprise workflow systems, specifically focusing on the FIS MACESS platform. In this role, the SME will be responsible for optimizing the complex document management and workflow processes, integrating MACESS with internal and external systems, and mentoring junior developers. You will act as the technical subject matter expert to ensure Business processes are automated, scalable and secure.


Technical Qualifications:

  • MACESS Expertise: Experience with FIS MACESS is desirable with (Design, workflow, imaging, and system administration.
  • Programming: Proficiency in VB Script, C# / .NET or Java, with experience building custom extensions or utilities for MACESS
  • Database: Advanced knowledge of SQL Server, ability to manage large-scale data sets and complex schemas.
  • Web Services: Experience with SOAP/RESTful APIs and XML/JSON data structures
  • Scripting: Strong PowerShell, VBScript, or Python scripting skills for task automation
  • Methodology: Proven experience working in an Agile/Scrum environment with a focus on CI/CD pipelines

Education & Experience:

  • Bachelor’s degree in computer science, Information Technology, or a related field
  • 4+ years of total software development experience
  • Experience in the Healthcare or Insurance industry


Thanks,

Rahul Gupta

Direct : (732) 743-7543

Email:

Not Specified
Boomi Integration Architect
✦ New
Salary not disclosed
Alameda, CA 1 day ago

Job Title: Integration Strategy Architect Experience: 10+ years in enterprise application integration and strong expertise in Boomi Integration platform

Job Summary We are seeking an experienced Integration Strategy Architect with deep expertise in designing, assessing, and modernizing enterprise integration landscapes.

The ideal candidate will have 10+ years of hands-on experience integrating complex business applications using middleware platforms such as Boomi and other leading integration technologies.

This role requires strong architectural thinking, the ability to evaluate existing integrations, and the capability to recommend best practices, target-state architecture, and integration strategies aligned with business and IT goals.

Key Responsibilities • Define and own the enterprise integration strategy, architecture standards, and best practices • Develop and execute the Integration strategy in alignment with business objectives and IT strategy.

• Design and govern API-led, event driven, canonical data integration patterns and resilient integration solutions across ERP and surrounding enterprise systems.

• Lead integration architecture for ERP platform SAP S/4HANA and other applications like AD, UKG, Salesforce, ServiceNow, MES Systems like Camstar/OpCenter and other business applications.

• Leverage Boomi AI for intelligent mapping, transformation and integration acceleration and Identify opportunities for AI-driven design, documentation, monitoring insights and optimization.

• Analyze existing integration landscapes to: o Identify gaps, risks, redundancies, and performance issues o Recommend modernization, optimization, and rationalization strategies • Provide architectural guidance on: o Hybrid integration patterns and solutions during cloud migration phases.

o Design Boomi cloud deployment strategies, ensure high availability and disaster recovery • Establish integration governance including: o Design principles o Naming conventions o Error handling, logging, monitoring, and security standards • Collaborate with business stakeholders, enterprise architects, application teams, infrastructure teams and vendors to align integration solutions with business requirements • Mentor integration developers and technical teams on architecture standards and best practices • Support integration roadmap planning, estimation, and technical decision-making • Ensure integrations comply with security, compliance, and data privacy requirements Required Skills & Experience • 10+ years of experience in enterprise application integration • Strong hands-on and architectural experience with Boomi and at least one other major middleware platform • Proven experience integrating SAP S/4HANA with Salesforce, Web Services, API’s, UKG, MES, and other third-party applications • Strong Expertise in Boomi Atomsphere, Boomi Flows, API Management, Hybrid integration architectures (On Prem, Cloud).

• Expertise in Boomi integrations design, Error handling, Exception Frameworks and logging.

• Strong Knowledge of Atoms, Molecules, Atom clouds and deployment topologies and Proven ability to manage Environment Strategy and reuse the licenses.

• Deep understanding of: o Integration patterns (point-to-point, hub-and-spoke, ESB, API-led, eventdriven) o REST/SOAP APIs, messaging, file-based integrations, and EDI o API Security Patterns (OAUTH2, API Keys, JWT) • Experience assessing legacy integration environments and defining future-state architectures.

• Knowledge of regulatory and audit requirements (SOX, SOC- as applicable).

• Ability to translate business requirements into technical integration designs.

• Excellent documentation, communication, and stakeholder management skills.

• Experience working in large-scale, global enterprise environments.

Not Specified
Account Executive, Partnerships (French)
🏢 Odoo
Salary not disclosed
Hayward, CA 5 days ago

Account Executive, Partnerships / Channel Account Executive - North America (French Required)

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA


To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.


About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.


About the Job:

Odoo is hiring Account Executives to join our North America Partnerships team. In this role, you'll pursue warm leads and recruit new organizations to join Odoo’s partner network across the region.


You'll introduce partners to Odoo’s suite of business applications, which they can offer alongside their existing services to create new revenue streams. You'll also manage partner relationships within a defined territory and guide them through onboarding and the sales cycle.


We provide full training on the Odoo ecosystem so you can successfully close deals and support tailored implementations. We’re looking for proactive, results-driven individuals with a strong “get-it-done” mindset.


Responsibilities:

  • Conduct partnership recruitment for Odoo ERP software, employing data analytics, CRM score tracking, and BANT strategy evaluation
  • Develop revenue-increasing strategies using the Odoo scoring lead system, projecting business revenue, identifying up-sell and cross-sell opportunities, and adapting Odoo ERP software for clients with Python and SQL
  • Analyze strategic changes and report key metrics by extracting data, analyzing trends, and creating dashboards in Odoo software for managerial reporting
  • Meet or exceed monthly Account Executive sales quotas through accurate forecasting, effective pipeline management, and advancing deals to closure within projected timelines
  • Work in a consultative manner to design and negotiate tailored implementation packages with future partners


Requirements:

  • Bachelor's degree (preferably in a business-related field) or equivalent combination of education and experience
  • Fluency in English and French (professional or native/bilingual: reading, writing, and speaking)
  • Strong awareness of software and new technologies
  • 1+ years of B2B sales experience
  • Excellent communication skills
  • Curiosity about business operations


Nice To Have:

  • Balances a serious approach to work with camaraderie, fostering a playful and friendly atmosphere among colleagues
  • Experience with accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software
  • SaaS or PaaS pre/post-sales experience
  • Intrinsic motivation and curiosity to learn more about business owners and their businesses


Compensation and Perks:

  • Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
  • PTO (Paid-time-off), paid sick days, and paid holidays
  • Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
  • $100 towards a work-from-home office setup
  • Evolve in a nice working atmosphere with a passionate, growing team!
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees


The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.


Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Not Specified
Capacity Management Specialist
Salary not disclosed
Alameda, CA 3 days ago

$60-$65 per hour

Hybrid 3 days in Fremont, CA

full benefits, PTO, etc


Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.

Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.

Key tasks

  • Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs
  • Act as the owner of and actively develop the Capacity Management framework
  • Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs
  • Support engineers in implementing the framework for each specific Client org case
  • Support the Client orgs in capacity planning and building their capacity monitoring processes
  • Act as a SPOC for non-standard requests related to Capacity Management and Operations service
  • Report on team's performance

Qualifications / requirements

  • 3+ years of experience in Technical Project/Program Management
  • Good understanding of capacity planning and monitoring
  • Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team
  • Ability to work in a highly dynamic, large-scale environment
  • Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications
  • Some extent of flexibility to participate in oncall rotation and oncall handover meetings

THE PROMISES WE MAKE:


Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit /privacy.

Not Specified
Manager, Product Security Engineering
Salary not disclosed
Alameda, CA 3 days ago

Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.


What you’ll do:

  • Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
  • Will be taking over a small security team and growing it.
  • Work with Product and Engineering teams to push out products.
  • Collaborate with engineering, mitigate security risks, and support shipping quickly.
  • Support threat modeling, shifting left, building tooling, and automating processes.
  • Review code designs and pull requests, SSDLC, not a generalist/SecOps role.



Does this sound like you?

  • 8+ years' exp. working on Application or Product Security Engineering teams.
  • True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
  • Proven track record of starting and scaling a successful Product Security program.
  • Excited about integrating security into product delivery without slowing things down.
  • Passion for security and technology, bonus points for SWE background.


[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]

*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*


Cannot wait to hear more about this position?

Click apply below or reach out to Erin Barry ( ) today, and they will share more information and details about the role.


Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.

Not Specified
Training Specialist Sr.
Salary not disclosed
Alameda, CA 2 days ago
Job Title: Training Specialist Sr.

Location: Alameda, CA 94502 | Hybrid-4 days onsite/week

Duration: 09 Months

Position Summary:


  • This role designs the training interventions required to execute the organization's learning strategy, ensuring employees and BPO partners have the skills needed to support ADC products, technical troubleshooting, compliance/complaint handling, customer service, and quality assurance behaviors.
  • The role partners with subject matter experts across ADC to design, implement, evaluate, and administer global Customer Experience training programs delivered through a mix of document based, video/audio, and interactive media formats.


Main Responsibilities


  • Apply advanced knowledge and skills in the design, development, and delivery of training programs, informed by training needs analyses and stakeholder input.
  • Design, resource, and deliver learning solutions-including eLearning, ILT, virtual sessions, workshops, TTT, and structured OJT-that align with organizational goals.
  • Establish and maintain global LMS structure, version control, compliance tracking, and adherence to LMS policies across regions.
  • Develop and integrate knowledge checks and evaluations to ensure comprehension and continuous learning.
  • Coordinate training compliance and record keeping across all Customer Service teams, including regional and BPO teams.
  • Collaborate with SMEs to ensure content accuracy, completeness, and alignment with quality/regulatory requirements in a highly regulated environment.
  • Manage vendor resources supporting content development, ensuring adherence to standards, timelines, and quality expectations.
  • Monitor, evaluate, and report on training program effectiveness; maintain program and individual training records.
  • Apply continuous improvement practices to global training materials, processes, and systems.
  • Stay current with innovations in learning, education, instructional design, and learning technologies.


Characteristics


  • Ability to work independently with regular check ins and feedback.
  • Ability to produce creative work within an established branded framework.
  • Ability to capture, apply, and monitor key project details in an organized, repeatable manner.
  • Ability to pause and resume large projects without loss of documentation or momentum.


Accountability, Scope and Impact


  • Reports to Sr. Training Specialist, Service Excellence.
  • Owns global curricula from needs assessment through recommendation, design, build, delivery, and evaluation.


Qualifications

Must-Haves


  • Portfolio showing design aptitude, application of adult learning principles, and iterative, holistic instructional design (Will NOT be considered without portfolio).
  • 5+ years' experience creating learning content in document, video/audio, and interactive formats.
  • Bachelor's degree in English, Education, Graphic Design, Instructional Design, or a closely related field (or equivalent demonstrated expertise/experience).
  • LMS administration experience.
  • Excellent video/audio editing and graphic design skills.
  • Expert-level proficiency in learning creation software, including these specifics:



  • PowerPoint
  • Articulate 360 / Rise 360
  • Adobe InDesign / Photoshop



  • Excellent written and verbal communication, presentation, and facilitation skills.
  • Experience with call center technologies, CRM or service ticket systems in a quality-focused environment.
  • Advanced proficiency with Microsoft Office tools.

Nice-to-Haves


  • Experience with Allego LMS.
  • Strong facilitation skills for TTT, project status meetings, and cross-functional communication.
  • Healthcare or medical device industry experience.
  • Master's degree in educational technology, instructional design, or related field (or equivalent demonstrated expertise).
  • Project Management certification (PMI) or significant project management experience.
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