Information Technology Jobs in Russell, IL
186 positions found
Location: Remote
Duration: 6 months
Description
- Monitoring the status of phone agents
- Monitoring telephone queues
- Communicating with agents
- regarding schedule adherence
- regarding schedule adjustments
- Communicating with supervisors
- about agent status
- about phone queue mitigation
- about skill changes
- Updating meetings, callouts, etc.
- Coordinating ad hoc off-line time with the supervisors throughout the day.
Job Description
Contact Center.
This analyst will be supporting the WFM Team, Contact Center Agents, and Leadership with the goal of creating a remarkable impact for our patients and healthcare providers.
Position will be responsible for ensuring the right resources are in the right place at the right time to reduce cost, support operational growth, and ensure the appropriate and productive utilization of contact center resources.
Applicant will maintain and update Forecast, Agent Schedules, Intraday, Shrinkage, Reporting and supporting real time contact center operations.
- Reviews, analyzes, and evaluates business systems and user needs.
- Documents requirements defines scope and objectives and formulates systems to parallel overall business strategies.
- May require an associate degree in a related area and 3+ years of experience in the field or in a related area.
- Has knowledge of commonly used concepts, practices, and procedures within a particular field. Generally, supports commodity or generic/unspecified skills, such as Application Support, Business Analyst, Compliance Consulting, Domaine SME, SharePoint BSA.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Primary job functions do not typically require exercising independent judgment. Typically reports to a manager or a team Lead.
Responsibilities:
- Support Contact Center Workforce Management (WFM) processes for Forecasting, Scheduling, intraday, shrinkage and Reporting Analytics to ensuring business goals, objectives, and service level agreements are satisfied.
- Monitor and analyze call and activity volumes vs. available staff and optimize resource schedules to maintain contact center key performance indicators.
- Maintain and update schedules for staff to ensure optimal coverage with the right resources, in the right place, at the right time.
- Develop, analyze, and deliver WFM and Contact Center reports with lessons learned from prior day/week/month.
- Maintain and adjust agent resource assignments ensuring they receive the right calls at the right time.
- Review and approve agent time off and schedule change requests.
- Research and analyze agent schedule adherence issues/concerns and deliver suggestions for improvement.
Qualifications:
* Prior medium to large call-center experience required
* Prior WFM administrative and real-time scheduling support
* High school diploma or GED equivalent required
* College degree preferred
* Requires skills in all the following:
a) Establishing resource schedules
b) Supporting intraday real-time scheduling activities
c) Identifying and delivering real-time schedule staffing decisions
d) Developing, analyzing, and delivering WFM and contact center reports
e) Maintaining and administering the WFM platform
Ability to communicate in a clear and professional manner (both written and verbal) to all levels of management
Experience training individuals or groups on new concepts and processes
Experience coaching agents to drive performance improvement
Ability to influence and lead others without direct authority
Innovative problem solver with an attention to detail and a focus on accuracy
Experience with WFM platforms preferred (i.e. Five9/VO, NICE InContact)
Contact Center Experience
Description Details
1. What are the top 3-10 skills requirements should this person have?
1) Attention to details
2) Experience with Excel, Visio and PP
3) Able to document training guides
4) Data analytical aptitude
5) Excellent communication skills
6) WFM tasks (Forecasting/Scheduling/Intraday/Shrinkage)
7) Experience with working with reports
8) Data analytical aptitude
We’re looking for a Manufacturing Engineer who’s energized by innovation, automation, and continuous improvement. If you love transforming ideas into efficient, high-performing processes, this is the role for you.
What You’ll Be Doing:
- Champion automation projects from concept to completion, ensuring seamless integration into existing workflows.
- Collaborate with cross-functional teams to transition new products from design to full-scale production.
- Evaluate processes to identify inefficiencies, improve layouts, and deliver measurable cost savings.
- Partner with production teams to uphold quality, consistency, and safety standards.
- Utilize Lean and Six Sigma methodologies to eliminate waste and elevate performance.
- Develop process enhancements that boost throughput, shorten cycle times, and cut operational costs.
- Assist with equipment selection, installation, and troubleshooting to maximize uptime and productivity.
- Create and maintain process documentation, SOPs, and work instructions to ensure operational clarity.
What You’ll Bring:
- Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering (or related field).
- 3+ years of experience in manufacturing engineering, process improvement, or automation.
- Strong foundation in Lean principles, Six Sigma tools, and modern automation technologies.
- Proven track record managing projects and collaborating across teams.
- CAD experience (SolidWorks proficiency preferred).
- Analytical, detail-oriented mindset with excellent communication and problem-solving skills.
Why You’ll Love Working Here:
- Innovation-Driven Culture – Be part of a team that embraces new technology and fresh ideas.
- Career Growth – Take ownership of impactful projects and continue building your expertise.
- Tangible Impact – See your work directly improve efficiency, quality, and cost-effectiveness.
If you’re ready to put your engineering expertise to work in a place where your ideas matter and your contributions drive real results, we’d love to hear from you.
Immediate need for a talented SAP Project Manager. This is a 12+ Months Contract opportunity with long-term potential and is located in Waukegan, Illinois (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-06842
Pay Range: $85 - $90/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- This individual contributor role requires comprehensive expertise across all SAP SCM functional areas, including but not limited to:
- Production Planning (PP) & Production Execution (PP PI / PP DS)
- Quality Management (QM)
- Warehouse Management (WM/EWM)
- Inventory Management & Logistics Operations
- This role also includes Functional Architecture responsibilities, helping shape solution architecture, integration patterns, standards, scalability, and alignment to the long term global SAP roadmap.
- You will coordinate with external partners, suppliers, and cross functional business teams; lead requirements gathering workshops; and drive complex, global project implementations. You will adapt established practices and may introduce new approaches to deliver innovative, scalable, compliant solutions.
- Responsibilities include ensuring compliance with all Corporate and Divisional policies; executing configuration reviews, functional testing, design validation, user training, and hypercare support.
- You may serve as a technical expert or lead project teams to develop, test, and implement new business capabilities or process improvements.
- You will conduct research and provide architectural and technical guidance on adopting or integrating new SAP technologies.
- Additional responsibilities include validating solution designs, performing performance monitoring and capacity planning, and supporting installation, testing, and upgrading of SAP releases and related tools.
- As a functional architect, you will also:
- Define and maintain SAP SCM solution architecture standards
- Develop cross process integration designs and data flows
- Ensure alignment with enterprise architecture and security guidelines
- Review and approve functional and technical solution designs
- Influence long term SAP platform strategy and roadmap decisions
- You will evaluate and recommend new software, tools, and methodologies, and configure SAP systems to meet business needs. You are responsible for delivering all required project documentation including change requests, specifications, test results, and system validation artifacts.
Key Requirements and Technology Experience:
- Skills-Production Planning (PP/PP-PI), Quality Management (QM), and Warehouse Management (WM/EWM) expertise within SAP SCM, with strong functional architecture and global supply chain implementation experience.
- Degree in IT and/or a complementary business discipline.
- At least 10 to 15 years of experience across SAP SCM process areas (PP-PI, QM, WM/EWM, Logistics, Transportation), ideally in the healthcare industry.
- Experience contributing to or leading functional solution architecture in SAP environments.
- Prior project, program, or people management experience.
- Strong problem determination and root cause analysis skills.
- Excellent collaboration and partnering skills with business and technical stakeholders.
- Strong verbal and written communication skills with the ability to articulate complex concepts in clear business language to senior leaders.
- Knowledge of business environment, service requirements, and organizational culture.
- Understanding of process costs and experience working with Service Providers to maintain operational excellence and service level compliance.
- Ability to accomplish results through others, particularly through relationship building and influence.
- Ability to be firm, fair, and consistent in ensuring operational deliverables.
Our client is a leading Pharmaceutical Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Careers Packed with Potential.
Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities Lead the design of complex databases, tables, indexes and other database objects as well as Extract, Transform and Load (ETL) solutions.
Develop and implement policies, procedures and best practices across platforms to ensure they meet Uline’s quality standards.
Partner with application development teams to ensure optimal query performance by monitoring databases and implementing design improvements.
Provide hands-on database support, ensuring robust backups, tested recovery procedures and swift issue resolution to maintain business continuity.
Minimum Requirements Bachelor's degree in IT or a related field.
7+ years of experience in Database Management.
Advanced knowledge of Database Management Systems such as Apache Cassandra or DataStax.
Experience writing complex programs using technologies such as Ansible, Python or shell scripting.
Uline does not participate in the H1-B lottery.
Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace.
All new hires must complete a pre-employment hair follicle drug screening.
All positions are on-site.
EEO/AA Employer/Vet/Disabled #LI-MT1 #CORP (#IN-PPITL1) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.
Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.
What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.
Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.
Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.
Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.
Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.
What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.
Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.
Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.
Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
Emergency Medicine Physician
StartDate: ASAP Available Shifts: Regular Pay Rate: $266.75 - $288.75
This facility is seeking an Emergency Medicine Physician locum tenens support as they look to fill a current need.
Details & requirements for this opportunity:
Schedule: 6a-6p, 7a-7p
Setting: Emergency
Types of Case: Emergency
Credentialing timeframe: 60+ days
Job BenefitsAMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs. About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Emergency Medicine Physician, Emergency Physician, Em Physician, Em Doctor, Urgent Care, Emergency Room, Er, Em, Emergency Medicine, Physician, Healthcare, Health Care, Patient Care, Hospital, Medical, Doctor, Md, emergency-medicine, emergency
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
CDL-A Truck Drivers No Touch Freight Earn $1,800-$2,050 Weekly!
Pay & Benefits:
- Earn $94,000-$107,000 Annually
- $0.68-$0.72 CPM + $18 Per Stop, Starting Pay Based on Experience
- $5,000 Sign-On Bonus in 10 monthly payments for Experienced Drivers
- Monthly Performance Bonus of $0.03 CPM
- Unlimited Driver Referral Program ($2,000-$3,000 per referral, paid out over 180 days)
- Paid time off after 1 year, plus 6 paid holidays after 90 days
- Medical, Dental, Vision, Life Insurance, 401(k)
- Late-Model Trucks
- Paid Online Orientation
Job Details:
- Home Weekly
- No Touch Freight
- Dedicated Regional Account
- Reefer Trailers
Requirements:
- Valid Class A CDL
- Minimum 6 months recent tractor-trailer experience
See where the road can take you when you drive for Hogan!
Hogan is family owned and operated with over 100 years of experience in the Transportation Industry. We continue a tradition of unparalleled, personalized service to clients and drivers. Hogan utilizes first-class equipment and advanced technology to help our drivers be successful. Drivers can expect a career embodied by safety, teamwork, professionalism, integrity, and the constant pursuit of excellence. Our nationwide network of dedicated opportunities allows drivers the opportunity to find predictable home time, competitive pay rates, and stable customer freight that best suits their needs. Our goal is to attract, recruit, and retain excellent employees that are passionately motivated to represent Hogans core values. If this sounds like you, apply today to join the Hogan team!
*Speak to a recruiter today for more details!
About the Role
As a Distribution Center Associate, you'll be a crucial part of our logistics operations, ensuring that products are efficiently and accurately distributed to our customers. You'll work in a dynamic environment, handling various tasks from receiving and storing inventory to picking, packing, and shipping orders.
Key Responsibilities
Receiving and Unloading: Inspect, verify, and unload incoming shipments, ensuring they meet quality standards and are properly documented.
Inventory Management: Store and organize products in designated locations, using inventory management systems to track stock levels.
Order Picking: Accurately select products from inventory based on customer orders, using advanced picking technologies.
Packaging and Shipping: Prepare orders for shipment by packing them securely and applying appropriate shipping labels.
Quality Control: Inspect products for defects or damage before shipping to ensure customer satisfaction.
Safety and Compliance: Adhere to safety regulations and procedures, including wearing appropriate safety equipment.
Qualifications
High school diploma or equivalent
Ability to lift and move heavy objects
Strong attention to detail and accuracy
Ability to work in a fast-paced, physically demanding environment
Experience in a warehouse or distribution center is preferred but not required
Benefits
Competitive wages
Comprehensive benefits package, including medical, dental, and vision insurance
Retirement savings plans
Employee discounts on company products
Opportunities for career growth and development
Join our team and contribute to our efficient and reliable distribution operations!
Our client is a premier supplier of medical device solutions for major OEMs, delivering a broad portfolio of metal-fabricated products and silicone-handled components. Their capabilities support the production of surgical implants, robotics, orthopaedic devices, and other advanced medical technologies.
Job DescriptionPlan, coordinate, and execute quality control programs ensuring compliance to ISO13485 and FDA standards. Investigate and address customer complaints - CAPA. Assist with preparing and executing internal and external audits. Handle document and process controls. Update documentation and data within the QMS. Create and direct validations (IQ/OQ/PQ). Create PPAP documentation. Other duties as assigned.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant5-7+ years of quality experience in medical device. Understanding of ISO13485 and FDA standards. Experience with metal fabrication, CNC preferred. GD&T/PPAP experience. Knowledge of QMS software and associated document control. Certifications a plus. Bachelors degree a plus. Sponsorship is not provided.
What's on OfferSalary ranging from $80,000-$100,000 depending on experience and interviews. 3 weeks of PTO- accrues from day one. Full medical benefit plans offered on day one. Discretionary bonus. Company paid holidays. 401(k) matching.