Information Technology Jobs in Richardson
429 positions found — Page 2
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Provides input for colleague’s performance appraisals
· Assists Test Engineers when commissioning new test equipment.
· Provides technical assistance to other technicians on the same shift.
· Provides line support to manufacturing for all test processes.
· Ensures “machine down” calls are responded to in a timely manner.
· Liaises with manufacturing to determine repair priorities.
· Ensures adequate spares are available for all allocated equipment.
· Ensures Preventative Maintenance is carried out at specified intervals on all allocated equipment.
· Liaises with manufacturing to ensure Preventative Maintenance does not impact production schedule.
· Escalates to Test Engineers any unresolved/ongoing issues.
· Instructs operators on safe/effective use of test equipment.
· Provides daily report of all line issues.
· Provides weekly/quarterly downtime reports for allocated equipment.
· Sources spares from the most cost effective supplier.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to operate a personal computer including using a Windows based operating system and related software.
· Advanced PC skills, including training and knowledge of Jabil’s software packages.
· Ability to write simple correspondence. Read and understand visual aid.
· Ability to apply common sense understanding to carry out simple one- or two-step instructions.
· Ability to deal with standardized situations with only occasional or no variables.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Second Shift: Monday - Friday 3:00 p.m. - 11:30 p.m.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Supports the Test Engineer in the development and commission of test solutions executing the test qualification of the fixture and program as per the specific system qualification process.
· Responsibility for providing the deliverables to support the solution in production to both the Test Support Function and Manufacturing Operations.
· Assists in the build and manufacture of testers, fixtures and environmental tooling as required to meet the customer expectations.
· The Technician Engineer provides the interface to the Test Support function providing comprehensive documentation and training for all test solutions implemented.
· Provides the interface to the Manufacturing function providing comprehensive documentation and coordinating training and education for all test operations implemented.
· Through working with the Test Support function monitor and contribute to the improvement of Test Yields, Efficiency, Intermittencies and Uptime providing accurate reporting and clear targets for improvement.
· In conjunction with the Test Engineer strives to consistently upgrade the test process balancing cost, coverage with the goal of providing an optimized and cost efficient test process.
· Works closely with manufacturing and test support to ensure prioritization of support activities. He/ She will be responsible for coordinating the timetable for test readiness based on the weekly production schedule through the appropriate Test Support staff.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to operate a personal computer including using a Windows based operating system and related software.
· Advanced PC skills, including training and knowledge of Jabil’s software packages.
· Ability to write simple correspondence. Read and understand visual aid.
· Ability to apply common sense understanding to carry out simple one- or two-step instructions.
· Ability to deal with standardized situations with only occasional or no variables.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Third Shift
Monday - Friday 11:00 p.m. - 7:00 .
Responsible for the verification testing, diagnosing and repairing of electronic circuit board assemblies.
Third Shift: Monday - Friday 11:00 p.m. - 7:00 a.m.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Diagnose and repair to basic powered functional test failures (power, traffic, network issues) to a component level on electronic circuit board assemblies while maintaining minimal quantities of Engineering and Component hold assemblies.
· Exhibit proficiency in the use of electronic test and measurement equipment.
· Understand and utilize assembly documentation such as but not limited to the following; Schematics, BOM’s, EC documents, Visuals, Debug, Testing tools and procedures.
· Assist Test Engineering department in an ongoing data evaluation program for improving the efficiency of the diagnosis of assemblies.
· Understand, recognize and execute Jabil production requirements, rules, policies and procedures.
· Work as a team member to achieve Diagnostic department’s process yield goals.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to operate a personal computer including using a Windows based operating system and related software.
· Advanced PC skills, including training and knowledge of Jabil’s software packages.
· Ability to write simple correspondence. Read and understand visual aid.
· Ability to apply common sense understanding to carry out simple one- or two-step instructions.
· Ability to deal with standardized situations with only occasional or no variables.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Ability to compute rate, ratio, and percent and to draw and interpret graphs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Provides input for colleague’s performance appraisals
· Assists Test Engineers when commissioning new test equipment.
· Provides technical assistance to other technicians on the same shift.
· Provides line support to manufacturing for all test processes.
· Ensures “machine down” calls are responded to in a timely manner.
· Liaises with manufacturing to determine repair priorities.
· Ensures adequate spares are available for all allocated equipment.
· Ensures Preventative Maintenance is carried out at specified intervals on all allocated equipment.
· Liaises with manufacturing to ensure Preventative Maintenance does not impact production schedule.
· Escalates to Test Engineers any unresolved/ongoing issues.
· Instructs operators on safe/effective use of test equipment.
· Provides daily report of all line issues.
· Provides weekly/quarterly downtime reports for allocated equipment.
· Sources spares from the most cost effective supplier.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to operate a personal computer including using a Windows based operating system and related software.
· Advanced PC skills, including training and knowledge of Jabil’s software packages.
· Ability to write simple correspondence. Read and understand visual aid.
· Ability to apply common sense understanding to carry out simple one- or two-step instructions.
· Ability to deal with standardized situations with only occasional or no variables.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Second Shift: Monday - Friday 3:00 p.m. - 11:30 p.m.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job DetailsResponsible for managing the GPO's contractual responsibilities regarding the payout of Manufacturer rebate payments. Ensure accurate and timely payments in accordance with established KPI's. Able to understand complex GPO contracts and clearly communicate with internal and external customers.
Responsibilities
- Direct efforts for reconciliation, compilation, and payout of customer earned rebates.
- Direct efforts for contractual invoicing of rebates to Manufacturers
- Review and approve rebate payments in Vistex, ensuring accuracy in payout
- Review GPO contracts and provide feedback/redlines in iCertis relative to invoicing/baselines/rebate payout.
- Manage contract assignments among analysts to ensure proper alignment and a balanced workload for the purpose of meeting internal KPIs.
- Monitor, update, and maintain accuracy of metrics for the purpose of reporting KPI's to the Sales team and Senior leadership.
- Completes rebate payment processes and provides additional schedules, analyses, or ad hoc reporting as needed by senior management, internal stakeholders, or customers.
- Maintain structure of proper and effective internal controls for all rebates and GPO rebate contract activities.
- Manages team's case load assignment in GPOconnect, ensuring that all cases are addressed within an appropriate timeframe and closed accordingly.
- Responsible for continuous improvement of the accounting and rebate payout piece of the contracting process.
- Performs related duties as assigned.
Education and Work Experience
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; Degree in Accounting, Information Technology and/or Finance; CPA preferred. Normally requires a minimum of six (6) years progressively responsible related experience.
Skills and Knowledge
- Knowledge of various financial management principles, financial statement analysis, business law, plan development, productivity and profitability analysis
- Ability to implement and support an enterprise-wide financial planning tool
- Knowledge of Access or other database reporting applications
- Demonstrates initiative and has a strong sense of urgency to meet deadlines
- Strong spreadsheet and general ledger skills
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills
- Strong mathematical and analytical skills
- Excellent problem-solving skills and sound judgment
- Strong organizational skills; attention to detail
- Understanding of ABC policies, philosophy, goals and objectives in order to affect financial oversight in protecting the company's assets
- Strong knowledge of Microsoft Word, Excel and PowerPoint
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
Affiliated CompaniesAffiliated Companies: Specialty Advancement Network, LLC
Delivery Ops
- Mail/Finishing Level 1 Dallas, TX
- Onsite 11 months Essential Functions Receive, sort, and process incoming mail, documents, packages, and supplies.
Notify recipients and distribute mail through scheduled delivery runs.
Pick up and deliver mail throughout the facility on scheduled routes.
Record and process accountable mail while maintaining accurate logs.
Track, trace, and resolve delivery issues with USPS and courier services.
Prepare mail and packages for shipment through postal and express services.
Perform quality checks on outgoing mail and validate internal addresses.
Use barcode lookup systems for mail processing and tracking.
Utilize common mail services including fax, postal, and air express systems.
Complete shipping forms and process shipments electronically in shipping systems.
Perform document finishing work such as folding, inserting, and preparing materials for mailing.
Open, scan, and electronically distribute incoming mail.
Assemble, package, ship, and track fulfillment and kitted materials.
Follow mailroom security procedures and tracking protocols.
Scan or barcode incoming mail and packages for tracking purposes.
Log, transmit, receive, and distribute faxes in a timely manner.
Process shipping and receiving using automated tracking systems.
Monitor, order, and replenish mailroom and shipping supplies.
Send and receive email communications related to mail and shipment activities.
Arrange alternative courier services to meet customer delivery requirements.
Operate, clean, and maintain mailroom and shipping equipment.
Contact service providers when equipment maintenance or repair is required.
Determine proper packaging standards for outgoing materials.
Perform driving duties when required.
Required Skills Ability to lift and move up to 50 pounds.
Ability to read, write, and follow instructions in English.
Basic PC and Internet skills, including: Opening applications Creating and managing folders Finding, renaming, deleting, and recovering files Sending and managing emails with attachments Basic internet navigation and web searches Basic knowledge of Microsoft Word (create, edit, print, and save documents).
Basic knowledge of Microsoft Excel (data entry, formatting, saving, and printing spreadsheets).
Strong customer service and communication skills.
Ability to manage multiple tasks simultaneously.
Ability to work independently with minimal supervision.
Basic data entry skills.
Education Minimum: High School Diploma or equivalent.
Education Verification Education verification required.
Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
ID - 522989
Title - ELM Application Support Developer
Location – Plano, Texas
Experience – 5 years
Job Description:
Qualifications:
- 4+ years of experience in software development or application support.
- Strong learning agility and client-focused mindset.
- Mandatory experience with ELM tools
- Ability to work in a collaborative and fast-paced environment
Key Responsibilities:
- Provide development support for bug fixes and enhancements across ELM modules.
- Ensure 24x7 coverage for P1 & P2 incidents.
- Handle P3 & P4 functional tickets during US EST business hours (8:00 AM – 5:00 PM).
- Deliver admin support during business hours, with on-call availability for critical incidents.
- Collaborate with cross-functional teams to ensure client satisfaction and continuous improvement.
Scope of Tools & Technologies:
- Core ELM Modules:
- JTS, LDX, GC, DCC, CCM, AM, QM, RS, RELM, RM, LQE, RPEN, JAS
- Backup Support:
- DOORS Classic, myAspire
The expected salary range for this position is between $80 K - $95 K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.
Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)
Title:Sr. Manager Data Governance
Location: Richardson, TX Hybrid
Duration: 6 months possibility of FTE conversion yes
JOB SUMMARY
This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes
- Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
- Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
- Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
- Serve as the data governance champion of strategic data products and supporting metadata and reference data.
- Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
- Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
- Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
- Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
- Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
- Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
- Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
- Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
- Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
- Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
- Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
- Develop and implement metrics needed to monitor/ report on data governance and data management progress
- Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.
- 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
- 5 or more years of related experience in related industry; commercial real estate management preferred.
- 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
- Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
- Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.
- Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
- Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
- Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
- Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
- Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
- Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
FINANCIAL KNOWLEDGE
- Requires basic knowledge of financial terms and principles.
- Participates in complex financial/business analysis and report reviews prepared peers or leaders.
- Manages to and oversees department budget.
REASONING ABILITY
- Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
- Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
- Demonstrated ability to balance long-term strategy with quick wins.
- Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
- Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
- Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
- Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
- Ability to tell a story to explain or sell a concept.
OTHER SKILLS and/or ABILITIES
- Utilizes an entrepreneurial approach and develops innovative solutions.
- Ability to write business cases, process maps, presentation materials and articles using distinctive style.
- Ability to make effective and persuasive presentations on complex topics across various levels of leadership
- Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
- Ability to use strong conceptual and analytical skills to generate insights and recommendations.
- Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
- Experience managing small to mid-size teams and delivering results.
- Thorough knowledge of cutting-edge data management tools, industry advances, etc.
- Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
- Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
- Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
- Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
- Skills in MS Visio, Word and PowerPoint is a plus.
- Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
- Software development lifecycle knowledge, with background in agile philosophies and
location: Plano TX 75093
duration: 7 months
Shift/Time Zone:
M-F 8am-5pm
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment highly preferred.
Keyboard/data entry experience.
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Childress, Texas.
What you’ll achieve
As a Field Service Engineer , you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
Triage issues with direction from Dell support
Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
Reseating parts, swap or replace parts, upgrading firmware as needed
Sever testing and validation (running diagnostics, capturing & uploading logs)
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements:
5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
Experience delivering technical Field Services supporting hardware and software at client sites
Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks
Desirable Requirements:
Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $72,000 - $93,500.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R286544