Information Technology Jobs in Pennington
161 positions found — Page 4
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
PAY: Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
This role will be IN PERSON and require you to travel to the main office on a daily basis. No remote option available.
Duties/Responsibilities:
Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings to bring in more qualified candidates.Implements new hire orientation for each role accordingly. Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.Attends and participates in employee disciplinary meetings, terminations, and investigations.Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.Performs other duties as assigned.Required Skills/Abilities:
Proficiency with the company's HRIS (ADP) and talent management systems IS A MUST.Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Ability to prioritize tasks and to delegate them when appropriate.Ability to act with integrity, professionalism, and confidentiality.Thorough knowledge of employment-related laws and regulations.Proficient with Microsoft Office Suite or related software.
Education and Experience:
3-5 years of human resource experience requiredPhysical Requirements:
Prolonged periods of sitting at a desk, working on a computer/laptop.
Compensation details: 20-25 Hourly Wage
PIc35f5efa8e86-26276-39736068
We are living our purpose To Care Deeply about People, Helping them to Eat Well and Be Happy. This purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
To effectively direct and supervise all functions and activities of the HABA Department and its Associates to achieve the Department's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities under the direction of the General Store Manager.
The minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to perform basic computer functions.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to work in varying temperatures.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to climb a ladder to retrieve items from overhead racking and storage areas.
- Ability to interact with Customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
- Ability to engage and lead Associates to achieve department goals.
Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:
Safety (Food Safety & Compliance)
- Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations.
- Perform all duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
- Maintain a clean, neat, organized and safe work environment in accordance with Department QA standards.
- Clearly communicate and consistently enforce department and Company safety policies and procedures.
- Observe all safety regulations when operating equipment and utilize Personal Protective Equipment.
- Supervise the proper use of all equipment by Associates, including Personal Protective Equipment.
- Understand and adhere to all procedures in emergency situations.
- Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.
- Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older.
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs.
- Unload trucks and transport merchandise to HABA Department that weights 25 lbs., and that occasionally weights 60 lbs.
- Set up and maintain a proper cleaning maintenance schedule of entire department.
Friendliness (Customer Experience & Associate Engagement)
- Greet all Customers and provide them with prompt, courteous service and assistance.
- Promote the sale of any current charitable promotions to Customers (i.e. Partners in Caring, Check Out Hunger).
- Assist with the onboarding of new department Associates, including interviewing, selection and training, in accordance with Company policies and procedures and all Local, State, and Federal labor laws and regulations.
- Provide continual training, developmental action planning, and meaningful feedback on job performance to Associates.
- Maintain an open line of communication and work cooperatively with all business partners.
- Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
- Encourage and recognize Associates to provide a positive Customer Experience.
Presentation (Personal & Department Conditions)
- Portray a professional appearance and be a positive role model for all Associates in the department in accordance with the Company Dress Code Policy.
- Ensure Unit Price Labels (tags) for all items are maintained and are current.
- Monitor HABA storage area for cleanliness, neatness and preparation for next shift (i.e. making bale, reclamation, plastic, pallets).
- Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
- Ensure all product is blocked and faced in accordance with Company policy or as assigned.
- Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
Efficiency (Department Operations & Regulatory Compliance)
- Understand and utilize all required applications and current technology as relates to HABA Operations.
- Verify accuracy of invoices to actual product received.
- Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
- Ensure the quality of all product received and secure properly in appropriate storage areas.
- Ensure the accuracy of item pricing, item locator and shelf allocation.
- Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
- Ensure in-store pricing procedures and in-store transfers are followed in accordance with Company policy.
- Understand and adhere to Local, State and Federal regulations as relates to HABA Operations.
- Understand the impact of department financials and how to adjust department operations to ensure goals are achieved.
- Understand and adhere to Company shrink guidelines as relates to HABA Operations.
- Clearly communicate and consistently enforce department and Company policies and procedures.
- Maintain proper staffing to meet projected sales and Customer Experience needs.
- Complete all applicable department training programs.
- Maintain punctual and regular attendance and work overtime as assigned.
- Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
- Perform other duties as assigned.
Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.
Flatbed CDL A-Truck Drivers Earn $89,700-$104,000 Annually!
Pay & Benefits:
- Earn $1,725-$2,000 Weekly
- $0.69 CPM
- Rider & Pet Policies*
- Unlimited Driver Referral Program ($2,000-$3,000 per referral, paid out over 180 days)
- Paid time off after 1 year, plus 6 paid holidays after 90 days
- Medical, Dental, Vision, Life Insurance, 401(k)
- Late-Model Trucks
- Paid Online Orientation
Job Details:
- NO DRIVER UNLOAD NO TOUCH Freight
- Simple Strapping/securing PODS to the trailer - NO Tarping or Chaining!
- Average 2,500 Miles Per Week
- Dedicated Flatbed Account - OTR
Requirements:
- Valid Class A CDL
- Minimum 9 months of recent tractor-trailer experience
- Must be willing to assist with other No touch dedicated accounts
See where the road can take you when you drive for Hogan!
Hogan is family owned and operated with over 100 years of experience in the Transportation Industry. We continue a tradition of unparalleled, personalized service to clients and drivers. Hogan utilizes first-class equipment and advanced technology to help our drivers be successful. Drivers can expect a career embodied by safety, teamwork, professionalism, integrity, and the constant pursuit of excellence. Our nationwide network of dedicated opportunities allows drivers the opportunity to find predictable home time, competitive pay rates, and stable customer freight that best suits their needs. Our goal is to attract, recruit, and retain excellent employees that are passionately motivated to represent Hogans core values. If this sounds like you, apply today to join the Hogan team!
*Speak to a recruiter today for more details!
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit to learn more about our company, clients and career opportunities.
Job Description:
The Shuttle Driver/Tour guide is responsible for following safety protocol, schedules and pre-determined routes. The driver will also act as the tour guide throughout the trip. The vehicle used is open air and tows a trailer through narrow roadways. The shuttle holds 62 passengers, is electric and runs off batteries.
Duties and Responsibilities:
Exceptional attendance and punctualityAccurately complete vehicle safety checks and escalate any issuesCompliance with all traffic laws, and federal and state transit regulationsInteract with customers and our central dispatch team and managers in a professional mannerProvide excellent customer service and support to all riders, i.e., answer questions about schedules, routes, transfer points, and delaysPromptly report vehicle maintenance, road and route concerns, accidents, and other traffic disruptions using two-way radios or hands-free devicesAdditional duties and responsibilities may applyThe drivers are responsible for plugging and and charging the vehicles at end of day
Skills Required and Physical Demands:
Use route navigation apps, and other technology, including knowledge of area to pick up and drop off our customersMaintain electronic logs to track routes and incidentsAbility to safely operate and drive without a break for a minimum period of one hour and forty-five minutesAbility to drive in fluctuating weather and terrainFlexible scheduled to work outside of regular days and shiftsComfortable working a split shift scheduleAbility to lift 45 pounds or more to assist with loading and unloading ADA passengersAdditional skills and physical demands may apply
Education and Qualifications:
Hard Requirements:
Clean driving recordCommercial driver's license (A or B)Passenger endorsementAirbrake endorsementAbility to pass a DOT physical, drug test, and background check
Preferred Requirements:
High School Diploma/GEDAt least 1 year of driving experience
We Offer
Physical HealthExceptional Medical, Dental, Vision, and Life Insurance benefitsFinancial HealthCompetitive compensation packages401(k) with 4% employer matchFinancial Wellness ToolCommuter Benefits
Emotional Health
Employee Assistance Program (EAP)PTO for part-time and full-time positionsPaid holidaysPet & Legal Insurance
Personal Development
On-the-job training and skills developmentInternal transfer opportunities for career growth*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
We are currently looking for an Account Executive to join our business-to-business software sales team. Your focus will be selling transportation and logistics software applications by demonstrating customer benefits and ROI. You will be selling PC*MILER – #1 product in the market with a history of double digit growth. You will be working with an established territory with existing customers.
Salary + Draw + Commission
Requirements:
- BA in Marketing, Business, or equivalent, preferred
- 0-3 years related experience
- Excellent organizational and hunting/prospecting skills
- Ability to handle concurrent projects in a fast-paced environment
- Very comfortable speaking to customers over the phone
- Must live within reasonable driving distance to our Princeton, NJ office
Our office is located on Route 1 in Princeton, NJ in a new office beautifully designed to support our recent and expected future growth. Princeton is conveniently located between New York City and Philadelphia. We offer great benefits such as a generous PTO package, paid healthcare, 401K, stock options, ESPP, education reimbursement, and many wellness initiatives. We also offer flexible schedules, casual dress, volunteer opportunities, child care discounts, and a corporate women’s network.
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. In the
Why FOX Rehabilitation?
- Pioneer of Geriatric House Calls™ to older adults in their communities.
- Provide speech therapy services in a 1:1 setting to help abolish ageism.
- Drive rewarding patient outcomes.
- Facilitate clinically-excellent autonomous interventions.
- Benefit from the flexibility to create, control, and alter your treatment schedule.
- Be a part of an Interdisciplinary approach by a therapy team focused on functional outcomes.
- Full-time/Part-time – Salaried with benefits
- PRN/Flex – PPU (Paid Per Unit)
- Clinical and non-clinical career growth opportunities
- Mileage reimbursement
- Supportive Clinical Community
- Unlimited access to continuing education
- Professional Certification Reimbursement
- Access to cutting-edge technology
- Medical, Dental, Vision, 401k (for those who qualify)
- Valid Speech Language Pathologist License in the state(s) of practice, or eligibility to apply
- Degree from an accredited speech language pathologist therapy program
- Basic computer literacy skills
- Current CPR certification
Contact FOX Now!
6
You can also text FOX to 6 to learn more!
FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
In New Jersey, the standard base pay range for a Full-Time role is $70,000 - $95,000 annually with an opportunity to earn more. Part-Time and FOX Flex (PRN) will be pro-rated.
SAP Product Cost Manager, 170k plus bonus, Princeton, International Pharma Company
US CITIZEN OR GREEN CARD ONLY
US CITIZEN OR GREEN CARD ONLY
HYBRID MODEL, 3 DAYS ON SITE
NO REMOTE WORK
MUST HAVE BEEN THROUGH 3 TO 4 FULL LIFECYCLE SAP IMPLEMENTATIONS
- Own the implementation, design, configuration, and continuous enhancement of SAP S/4HANA Product Costing (CO-PC) including standard cost planning, Material Ledger, cost component split, variance analysis, Margin Analysis (CO-PA), and Cost Center Accounting.
- Implement and manage cost center planning, activity type planning, overhead costing sheets, template allocations, and cost assessments/distributions. Support budgeting cycles and financial forecasts integrated with SAP S/4HANA.
- Manage and govern seamless integration between Controlling and related modules such as Financial Accounting (FI), Production Planning (PP), Materials Management (MM), and Sales & Distribution (SD) to ensure seamless data integration, process alignment and accurate cost flows.
- Oversee and support day-to-day, month-end and year-end processes, which include cost allocations, assessments, project settlements, revaluation, and variance analysis, to ensure accurate and timely financial reporting. Additionally, manage the costing processes, such as cost rollups, inventory valuation, cost estimates, and revaluation of consumption. Ensure the accuracy of the Material Ledger and actual cost flows across multiple plants, company codes, and currencies. 20%
- Act as the SME and escalation point for CO-PC, CO-PA and other CO related incidents. Identify gaps and opportunities for process standardization and automation within SAP CO-PC. Lead process improvements to enhance efficiency, accuracy, and scalability. Perform root cause analysis, recommend corrective actions, and develop functional specifications for RICEFW objects, perform unit/integration/UAT testing and coordinate with developers for RICEF object resolution (Reports, Interfaces, Conversions, Enhancements, Forms).
- Conduct FIT/GAP analysis, develop functional specifications for RICEFW objects, perform unit/integration/UAT testing, and support cutover and go-live activities. Provide ongoing support for system stabilization and continuous improvement initiatives.
- Collaborate with finance, operations, and IT stakeholders to translate business needs into technical solutions. Actively contribute to SAP S/4HANA transformation projects, S/4HANA roadmaps, upgrades, and process improvement initiatives with focus on CO and Product Costing streams.
- Incumbent must follow all established Environmental Health & Safety and Quality System policies, programs, rules and practices, including but not limited to product and patient safety, the health and safety of all associates as well as the environment and community at large.
Knowledge, Skills and Abilities (KSA)
- Exceptional problem-solving, communication, and business engagement skills.
- Excellent communication and presentation skills
- Ability to work on projects with cross functional teams, external resources, and PMO.
- Manage business users independently, be self-motivated, proactive and a team member.
- Ability to embrace new technologies and adopt to an evolving environment.
- Ability to adopt flexible schedule to meet multiple time-zones for meetings with peers and stakeholders.
Qualifications/ Background Experiences
- Bachelor’s degree in Finance, Accounting, or equivalent experience.
- Minimum 10 years of SAP experience with deep focus on Product Costing (CO-PC) and Profitability Analysis (CO-PA).
- Demonstrated experience working in complex, global SAP S/4HANA environments.
- In-depth knowledge of SAP CO modules (CO-PC, CO-PA, PS, CCA) and integration with FI/MM/PP.
- Deep understanding of cost flows, costing variants, overhead calculations, and inventory valuation.
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The CT Technologist performs computed tomography procedures and related techniques, producing sectional and three-dimensional images for the interpretation and assists with interventional and therapeutic procedures.
***Wednesday and Saturday nights from 7:30p to 7:30am. Third shift will be floating nights.***
Responsibilties:
A day in the life of a CT Technologist at Hackensack Meridian Health includes:
1. Performs complex CT procedures.
2. Evaluates radiographs to ensure that radiographs contain proper identification and are of diagnostic value.
3. Uses consistent and appropriate techniques to gather relevant information from the medical record, health care proxy and health care providers to prepare protocols for scanning and patient safety. The collection of information is determined by the patient's needs or condition.
4. Determines whether the patient has been appropriately prepared for the procedure.
5. Preps patient for scanning: (i.e. shielding, immobilization devices).
6. Assist providers with CT guided Interventional procedures as required.
7. Perform CT examination and administer contrast following established departmental protocols.
8. Provides accurate explanations and instructions at any appropriate time and at a level the patient can understand. Addresses and documents patient questions and concerns regarding the procedure when appropriate.
9. Performs venipuncture, IV patency, and maintenance procedures according to established guidelines.
10. Monitors the patient's physical condition during the procedure.
11. Reviews images to determine if additional scans will enhance the diagnostic value of the procedure.
12. Performs retrospective reconstruction on raw data.
13. Provides technical assistance and instruction to students, employees, and medical residents.
14. Adheres to the principals of image gently & image wisely.
15. Follow & adheres to infection control guidelines and sterile techniques.
16. Revises scanning parameters to better visualize the pathology in accordance with established protocol.
17. Reviews all diagnostic or therapeutic data for completeness and accuracy.
18. Documents diagnostic, treatment, and patient data in the appropriate record.
19. Archives images to data storage devices according to established guidelines.
20. Assesses equipment to determine acceptable performance based on established guidelines.
21. Performs daily clerical duties, which includes the use of EPIC, PACS, Teletracking System, computer system, patient scheduling, and other computer systems as added by hospital.
22. Greets all patients when they arrive for their exam utilizing AIDET standards.
23. Administers emergency care including performing CPR, if necessary.
24. Responsible for scheduled shifts including holidays and weekends.
25. Overtime as needed to provide continual quality patient care.
26. On call assignments as needed per Department of Radiology policy.
27. Adheres to the policy of Employee ID, Standards of Behavior, Attendance, and Punctuality.
28. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and /or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
29. Adheres to the standards identified in the Medical Center's Organizational Competencies.
30. Performs modality specific daily and monthly QA.
31. Other duties and/or projects as assigned.
32. Adheres to HMH Organizational competencies and standards of behavior.
33. Lifts a minimum of 25 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 6 hours a day.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
2. Completion of an AMA approved school of Radiologic Technology.
3. Excellent written and verbal communication skills.
4. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Licenses and Certifications Required:
1. American Registry of Radiologic Technology (ARRT, CT) within 9 months of entering position
2. NJ state license for Diagnostic Radiology (D.R.)
3. AHA Basic Health Care Life Support HCP Certification within 60 days of entering position
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job ResponsibilitiesThis job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities include receiving inbound calls and takes appropriate action requiring accuracy on complex transactions. Job expectations include performing functions related to research and resolution of fraudulent activity, service support, and delivering practical, innovative solutions to clients while focusing on retention and re-establishing client confidence.
Wealth Management Fraud & Claims associates will handle inbound calls from clients, branch offices, banking centers, and various internal associates. They will also be responsible for the claim initiation and status updates of various fraud and billing disputes, on our clients' bank accounts. Associates will handle a wide variety of claim types including but not limited to: credit card, debit card, ATM, check fraud, ACH, and online wire transfers for wealth banking products.
Required Qualifications- 1+ years of fraud servicing or call center experience.
- Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information.
- Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
- Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives.
- Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions.
- Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule.
- Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays.
- Communicates effectively and confidently with all clients to make their financial lives better.
- Ability to engage with clients while navigating multiple screens begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections.
- Comfortable receiving ongoing performance feedback and coaching.
- Ability to learn and adapt to new information and technology platforms.
- Minimum of an intermediate level of proficiency with computers and current technology.
- Experience in a call center or a financial/banking center.
- Fraud Detection and Prevention.
- Credit Risk.
- Customer and Client Focus.
- Data Collection and Entry.
- Due Diligence.
- Issue Management.
- Oral Communications.
- Active Listening.
- Adaptability.
- Attention to Detail.
- Policies, Procedures & Guidelines.
- Written Communications.
- Business Acumen.
- Collaboration.
- Critical Thinking.
1st shift (United States of America)
Hours Per Week40
Pay Transparency DetailsUS - NJ - Pennington - 1400 American Blvd - Princeton Place At Hopewell Bldg. 4 (NJ2140)Pay and benefits informationPay range$24.04 - $31.25 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
