Information Technology Jobs in Minnesota

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

• 
  
• Bachelor's degree in Information Technology, Computer Science, or a related field.
  
• 7+ years of IT infrastructure experience, including 3+ years supporting multi-site or hybrid environments.
  
• Strong knowledge of manufacturing and OT/IT network integration and industrial cybersecurity.
  
• Experience managing Microsoft tenants and M365 environments; familiarity with Cisco, Fortinet, or similar technologies.
  

Summary/Objective:

Under the supervision of the Founder & CEO this position provides

clerical/para-professional accounting support required for maintenance of accurate financial

records and correct processing of financial transactions. Prepares, processes and maintains

accounting records and summarizes business and financial transactions. Reviews source

documents for accuracy and completeness and ensures that all transactions are properly

documented.

Essential Functions:

Performs a variety of paraprofessional accounting functions required to ensure the accurate

processing of all financial transactions and proper accounting for all funds received and disbursed

by the agency.

Maintains and reconciles subsidiary and control accounts.

Create and/or processes budget adjustments, and journal entries.

Reviews source documentation to ensure that payables and/or receivables transactions comply

with all substantive and procedural requirements, are accurately calculated and properly

authorized, and allocated to the proper fund and cost center.

Develops and maintains a variety of databases and/or spreadsheets.

Contacts departments of origin to resolve documentation problems and/or problems with respect to proper

authorization for disbursement and/or collection of funds.

Audits and verifies requests for disbursement of Agency funds, including vendor invoices,

recurring bills, employee reimbursement requests, and transfers of funds to the state, ensuring that

expenses are allowable, properly authorized, and charged to proper accounts.

Inputs payables data for verified transactions; for accounts payable checks on a daily, weekly, and

monthly basis; and assists in balancing check runs.

Receives and credits payments to appropriate billing accounts and to appropriate funds and cost centers.

Verifies all cash, check, echeck and credit card transactions from all payment sites, balances

against the daily cash reports and updates the cash receipt ledger.

Prepares and reconciles daily deposit of payments received by mail, in person, on the WEB, and through

EFT and ACH transactions.

Prepares deposits for the Bank.

Liaise with internal staff at all levels.

Coordinate and complete project-based work.

Review clerical practices and implement improvements where necessary.

Other duties as assigned by CEO, including but not limited to:

Assisting Sales Reps in Booking Travel for Tradeshows/Conferences/Sales Trips

Sales Support Duties/Order Processing

Competencies:

Proficient communications; oral and written.

Good working knowledge of standard accounting principles and practices.

Good working knowledge of the principles and practices of fund accounting.

Good working knowledge of accounts payable, accounts receivable, and general ledger processes and

practices.

Understands importance of collaboration and exhibits community relations skill.

Demonstrates leadership and ability to work independently.

Demonstrates excellent organizational skill and attention to detail.

Provides and exemplifies team orientation.

Exhibits high level of understanding of information technology; high technical proficiency.

Proficient computer skill and in-depth knowledge of relevant software (MS Office Suite (365,

PowerPoint, Excel, and database management).

Excellent time management.

Good organizational skills and ability to prioritize the workload.

Knowledge of administrative practices and procedures.

Knowledge and understanding of issues related to individuals and families in poverty.

Ability to maintain client and organization confidentiality.

Experience with IQ Reseller / IQReseller a plus

Work Environment: This job operates in a professional office environment, in off- site venues

and outside event areas. Role routinely uses standard office equipment such as computers,

phones, photocopiers, filing cabinets

Physical Demands: The physical demands described here are representative of those that must

be met by an employee to successfully perform the essential functions of this job. While

performing the duties of this job, the employee is regularly required to talk and/or hear. The

employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach

with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds

and occasionally lift and/or move objects up to 25 pounds.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of

work are Monday through Friday, 8 a.m. to 4:30 p.m. (exact schedule to be determined). Evening

and weekend work may be required as job duties demand.

Travel: Travel is primarily local during the business day, although some out-of-the-area and

overnight travel may be discussed.

Preferred Education and Experience:

High school diploma or GED combined with

Associates/Bachelor's degree in accounting, business information systems, data processing or

closely related field. Three plus years of successful work experience in non-profit or a related

field preferred. Three (3) years of progressively responsible experience in the appropriate area

of general office functions.

• 
  
• Collaboratively work with business analysts, and/or technical leads to ensure project plans are accurate, and have detailed design and development activities
  
• Meet with customers to troubleshoot and resolve issues and/or identify support requirements
  
• Able to work independently with limited direction or oversight
  
• Complete complex, hands-on development tasks with limited direction or oversight
  
• Maintain positive and cooperative communication and collaboration at all levels with employees, business analysts, customers, contractors, and vendors
  
• Strong verbal and written communications with ability to effectively communicate, with attention to detail, at multiple levels in the organization
  
• Accept accountability for technical aspects of development
  

• 
  
• Write detailed design and developer specifications based on business requirements in conjunction with defined software development guidelines
  
• Develop and implement custom applications as assigned
  
• Implement and/or customize third-party off-the-shelf applications
  
• Complete complex, hands-on development tasks with limited direction
  
• Work as a key project resource on a project team or independently to complete assigned tasks
  
• On occasion, perform other related duties and responsibilities, as assigned
  
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
  

• 
  
• Participation in multiple full SAP implementations
  
• Experience with multiple ECC and S4 modules, such as OTC, PTP, SCM, RTR etc.
  
• Experience with S4, ECC , GTS, SCM, and APO applications
  
• Experience in Classic Dialog Programming, WebDynpro for JAVA/ABAP, Data Dictionary, ALV, ALE, RFCs, Odata, IDOCs, Proxies, Workflow, Object Oriented ABAP, Function modules (RFC), Smart forms, SAP Script, Adobe Forms, BDC/Call Transaction, BRF+, Fiori Apps, User Exits, CDS, BADIs, etc.
  

• 
  
• Experience in SAP S/4 HANA and its development technologies
  
• Solid working knowledge of the SAP development tools, such as ABAP Workbench, Business Application Studio (BAS), Eclipse
  
• JAVA, UI5 development experience
  
• Experience working in a broader enterprise/cross-division business unit model
  

Description

We’re seeking a skilled Network Administrator to support data center builds for a high-impact client initiative. This is a hands-on, traveling role ideal for someone who thrives in dynamic environments and enjoys working onsite with cutting-edge infrastructure.

Travel every other week to a data center in Monroe, Louisiana. Home base is in Minneapolis.

Skills

ccna, configuration, installing, network hardware and software auditing software, meraki, tcp/ip, dhcp, customer service, cisco routers, cisco switches, troubleshooting, data center, network engineering, router, aec, ccnp, routing, wireless

Top Skills Details

ccna,configuration,installing,network hardware and software auditing software,meraki,tcp/ip,dhcp,customer service,cisco routers,cisco switches,troubleshooting,data center,network engineering,router

Additional Skills & Qualifications

CCNA HIGHLY preferred

Most travel will be in Monroe, LA – where the largest Meta datacenter is being built (with 104 conference rooms that need to be set up)

Required Skills: The ideal candidate needs a strong personality, confidence, and communication skills to interact with various teams and vendors. Technical skills should include Meraki (a big requirement) and some Ubiquiti, with a general understanding of IT.

Experience Level

Intermediate Level

This is a Contract position based out of Minneapolis, MN.

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Minneapolis,MN.

This position is anticipated to close on Mar 21, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Join our team as a Client Operations Associate and become the backbone of our sales operations. You'll handle a wide range of tasks from processing sales orders and invoices to managing returns. Your attention to detail will shine as you calculate freight costs and coordinate shipments, ensuring smooth logistics for our team.

With a focus on collaboration, you'll interact with managers, sales representatives, customers, and vendors to facilitate seamless communication and allow our sales team to exceed our gross margin quota. Additionally, your proactive approach to customer service will be essential as you follow up on orders, provide tracking information, and ensure client satisfaction. If you're ready to play a vital role in driving sales success and delivering exceptional service, this role offers a platform for growth and impact within our team.

Be Ready To…

Order & Transaction Processing

• Actively monitor the incoming requests to process sales orders, purchase orders, invoices, and returns according to company policies and procedures
• Handle RMAs, RTVs, and commercial invoices
• Handle Accounts Receivable follow-up with customers
• Calculate freight costs and coordinate courier/ LTL shipments
• Manage most aspects of inbound purchases for the team

Communication & Customer Service

• Interact with managers, sales representatives, customers, and vendors via email, telephone, and face to face
• Communicate with customers to follow up on orders; send tracking information and credit card receipts

General Support & Special Projects

• Answer phone calls from the inbound company call queue
• Ad hoc projects as assigned

What You Bring to Summit 360:

• Associate or bachelor’s degree preferred
• 1-3 years of experience in an administrative role preferred
• Impeccable attention to detail, accuracy, and organization skills
• Excellent time management, problem solving, and prioritization skills
• Disciplined work ethic with the innate ability to take initiative
• Working knowledge of Microsoft Office Suite
• General understanding of logistics coordination - domestic and international
• Excellent oral and written communication skills
• Exceptional customer service skills
• In depth understanding of and ability to follow processes
• Positive, can-do attitude with a focus on collaboration

What We Do for You:

• Competitive Compensation. We hire well, so we pay well. Why do it any other way?
• Remote Work Environment (with the option for hybrid). Because it works!
• Generous PTO (Paid Time Off) Plan & Paid Holidays. Have a life outside of work! We beg you!
• Medical, Dental, & Vision Benefits. We want our people to be healthy and happy. 
• Company-sponsored long-term disability & life insurance. If something happens, you will not need to worry.  
• 401k. Ensuring that after a long career with us, you will be taken care of.
• Paid Bonding and Pregnancy Leave. As your family grows, we have you covered!
• Casual Dress Policy. We value individuals and individual choice. 
• Modified Summer Schedule. We get our work done in fewer hours so we can start the weekend early.
• Financial assistance for professional development opportunities. We want our company and our people to grow together.
• Fun company-wide outings. Because it’s important to connect outside the office!
• Company Volunteer Opportunities. Help us give back to our community on company time.
• The Best Team! It’s all about the people.

Compensation range: $20-25/ hour

Visit us at   to learn more about our company! 

Open to candidates located near Eagan, MN or Sioux Falls, SD. While this role is eligible to work remotely, there may be instances when the employee is expected to go into our Eagan, MN office.

Summit 360 is an Equal Opportunity Employer. We pride ourselves on hiring the best person for the job, regardless of race, sexual orientation, gender identity, disability, age, veteran status, or national origin. We do not tolerate harassment or discrimination based on these categories.