Information Technology Jobs in Fl Remote

CGS is seeking an experienced Records Information Manager to provide technical, management, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Supervising other staff members in support of the Records Information Manager V
• Provides technical support for records management programs, dockets, records center, or other information service under the supervision of a Records Information Manager V.
• May assist in planning and program development, analysis of records or docket management problems, and design of strategies to meet ongoing records or docket management problems, and design of strategies to meet ongoing records or docket management needs.
• Specific technical duties may vary according to the needs of the work site and include, but are not limited to, response to inquiries; collection maintenance and retrieval tasks; metadata review and input; equipment maintenance; and use of automated information systems, such as the Federal Docket Management System (FDMS).
• This position supports RIM Education and/or Experience

Qualifications:

• At Level IV, the personnel must have at least seven (7) years of records management experience.
• Experience with at least one automated information system is required.
• A college degree is preferred but not required.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Join our team and become part of government innovation!

CGS offers a competitive salary range of $65,000 - $85,000 a year.

About the role

We are seeking a detail-oriented and highly skilled HRIS System Administrator to join our HR team and manage our UKG (Ultimate Kronos Group) HR system. The ideal candidate will be responsible for ensuring the effective functioning, configuration, and maintenance of the HRIS system. This role will collaborate with various departments to optimize system performance, implement updates, troubleshoot issues, and provide user support to ensure the HR system meets the needs of the organization.

What you’ll do

HRIS System Management

• Administer and maintain the UKG HR system, ensuring data integrity and system functionality.
• Configure system settings, workflows, and user access within UKG to meet business requirements.
• Support the HRIS team in implementing upgrades, enhancements, and patches to the UKG system.
• Perform regular audits of system data to ensure accuracy and compliance with internal policies and external regulations.
• Coordinate with the IT department to ensure system security, data backups, and disaster recovery plans are up-to-date.

User Support and Training

• Act as the primary point of contact for HRIS-related inquiries and troubleshooting.
• Provide technical support to end users, resolving system issues and providing guidance on system features.
• Develop and deliver training programs for HR staff and other system users on UKG functionalities.

System Optimization and Reporting

• Collaborate with HR and IT teams to enhance system efficiency and user experience.
• Generate and maintain custom reports and dashboards using UKG tools to support HR metrics and decision-making.
• Analyze system data and provide actionable insights to improve HR processes.

Compliance and Security

• Ensure the HRIS complies with applicable laws, regulations, and company policies.
• Maintain user access controls, ensuring that sensitive data is protected according to security protocols.
• Work closely with legal and compliance teams to ensure the HRIS aligns with data protection standards (e.g., GDPR, HIPAA, etc.).

Project Management

• Lead or assist in the planning and implementation of HRIS-related projects, such as system integrations, migrations, or process improvements.
• Track project progress, manage timelines, and communicate project status to key stakeholders.

What we are looking for

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field (or equivalent work experience).
• 2 years or more experience organizing data reports and utilizing Human Resources Information Systems such as UKG and/or Kronos preferred
• Strong experience in generating reports and data analysis within HRIS systems.
• Ability to speak and understand Spanish / English
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication skills, with the ability to interact with both technical and non-technical users.
• Project management experience is a plus.
• Ability to maintain confidentiality and handle sensitive HR data securely.

Why you’ll enjoy joining our team

Besides the great compensation package and culture that thrives on innovation, sustainability, and continuous improvement, the opportunity to collaborate with a team of professionals dedicated to making a positive impact in various industries is something we hope you find motivating. Eulen’s global presence and commitment to growth also provide opportunities for personal and professional development, which is important to me as I seek to contribute to and grow within a dynamic organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The noise level in the work environment is typical of that of an office. Incumbents may encounter frequent interruptions throughout the workday.

Physical Demands

This is largely a sedentary role and requires being able to remain in a stationary position for prolonged periods of time. The person in this position is required to move/traverse inside the office to access file cabinets, office equipment, etc. The person in this position regularly communicates with others in person, by phone, or by correspondence.

EEO

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law

Technology Contract & Vendor Operations Analyst

Position Summary

The Technology Contract & Vendor Operations Analyst supports the CIO organization by coordinating the operational processes associated with technology vendor management, contract lifecycle tracking, and purchasing workflows. This role ensures that technology contracts, renewals, and vendor documentation are organized, visible, and managed efficiently across IT, Finance, Procurement, and Legal teams.

The position combines strong administrative execution with operational coordination and reporting, helping maintain clear visibility into vendor commitments, renewal timelines, and purchasing activities. The analyst plays a key role in maintaining accurate records, facilitating contract approvals, and supporting technology leadership with reliable operational documentation.

Key Responsibilities

Contract Lifecycle Coordination

• Coordinate the lifecycle of SaaS and technology vendor contracts, including routing for review, approvals, renewals, and documentation.
• Maintain centralized contract trackers capturing key terms, ownership, expiration dates, renewal timelines, and vendor contacts.
• Monitor upcoming contract renewals and proactively notify stakeholders to ensure timely review and decision-making.

Vendor Operations & Documentation

• Maintain organized, audit-ready documentation for technology vendors, contracts, and supporting agreements.
• Ensure accurate recordkeeping across shared services repositories and internal tracking systems.
• Assist with vendor onboarding and maintain vendor documentation standards.

Purchasing & Financial Coordination

• Support purchasing workflows including purchase order coordination, invoice tracking, and vendor billing alignment.
• Assist in reconciling vendor invoices with approved contracts and purchase orders.
• Partner with Finance to ensure purchasing documentation aligns with budgeting and financial tracking processes.

Cross-Functional Coordination

• Serve as a liaison between IT leadership, Procurement, Finance, and Legal to facilitate efficient contract and purchasing processes.
• Coordinate approvals, track status updates, and ensure required documentation is complete before execution.
• Escalate risks such as approaching renewals, delays in approval processes, or potential compliance issues.

Operational Tracking & Reporting

• Maintain dashboards and tracking tools that provide visibility into contract status, vendor commitments, and renewal timelines.
• Support the preparation of operational reports for IT leadership regarding vendor activities and contract obligations.

Qualifications

Required

• 3–5 years of experience in business operations, contract coordination, procurement support, or administrative operations.
• Strong organizational skills with exceptional attention to detail.
• Experience managing documentation, trackers, or workflow processes.
• Proficiency with Excel and document tracking tools.
• Ability to coordinate across multiple teams and stakeholders.
• Professional discretion when handling confidential or sensitive documentation.

Preferred

• Experience supporting technology organizations or IT operations.
• Familiarity with SaaS agreements and vendor management processes.
• Exposure to procurement, purchasing, or contract management workflows.
• Experience working with finance, legal, or procurement stakeholders.

Key Competencies

• Organizational and process management
• Vendor and contract lifecycle coordination
• Cross-functional communication
• Operational tracking and documentation management
• Attention to detail and compliance awareness

This position will support the maintenance and operation of our client's mapping and GIS application by maintaining, reporting, and posting work or by gathering data to be inputted. Essentially, the GIS Tech receives jobs (work orders) that are sent in from designers and engineers. The work orders contain a multitude of information such as prints, customer information, and the details on all the facilities that were installed in that particular job. After reviewing the information associated with the job, the technician captures the design in the client's GIS Software. The GIS Software we use is called SmallWorld, which is similar to ArcGIS in the sense that it is still a mapping system, but the interface itself is slightly different. Smallworld GIS is a geospatial platform that is used to model complex networks, manage data quality, design and record network assets. We provide all new hires training to learn SmallWorld since it is not widely known. On a day to day, the GIS tech is responsible for completing a set of jobs that meet the client's quota. A new GIS tech always begins on the simplest form of work and as they develop their skills they will progressively be given more difficult work types. The tech will primarily be working independently but should be comfortable collaborating with team members with group projects and to stay up to date on any standards changes made by the client.

REQUIRED SKILLS AND EXPERIENCE

- Bachelor Degree - geography, mapping, GIS, only w/ no relevant experience - OR AA with 2 years of relevant experience - OR no degree with 4 years of relevant experience - Related courses or work experience to GIS, geography, photography, mapping, etc.

Shift: 3 options: M-F 8-5, Sun-Thurs 7-4, Tues-Sat 10-6:30

Start Date: ASAP

Must Haves:

• High school diploma or GED required
• Prior experience in Health Information management, medical records or healthcare administration, including Release of Information (ROI) or document imaging with a strong understanding of HIPAA compliance and patient confidentiality.
• Ability to work efficiently in a fast‑paced, high‑volume environment with strong attention to detail and organizational skills
• Strong communication and customer service skills
• Proficiency in EMR systems and document imaging platforms

Day-to-Day:

The Health Information Specialist is responsible for the day-to-day processing, maintenance, and protection of patient health information. This role supports the Health Information Management (HIM) department by ensuring medical records are accurate, complete, timely, and compliant with HIPAA regulations while delivering high-volume patient support and administrative services.

Key Responsibilities

• Maintain strict HIPAA compliance, processing Release of Information (ROI) requests, audits, amendments, and quality assurance reviews
• Support high-volume patient interactions, assisting a team managing 80–100 patient calls per day, along with general HIM reception and transcription
• Process birth certificates for 20–30 newborns per day and assist with emergency assistance program processing, ensuring accuracy and regulatory compliance

*Securian Financial Groups internal position title isEngineering Senior Analyst. It is eligible to be hired at the Senior Analyst or Consultant levels depending on the skills, experience, and qualifications of the candidate.

Position Summary:

Securian Financial is seeking a motivated Financial Systems Engineer to join our Financial Product Ecosystem (FPE) team, where you'll help shape the future of the enterprise-wide SAP financial system. In this hybrid role, you'll collaborate with cross-functional teams to define requirements, enhance systems, and drive innovation in an agile environment. Ideal for someone with a background in software development and a passion for continuous learning, this position offers the opportunity to grow expertise in SAP technologies while making a tangible impact on financial operations and decision-making.

Responsibilities include but not limited to:

Product & Stakeholder Collaboration

• Partner with Product Owners, System Architects, and business stakeholders to define user stories and deliver effective solutions in an agile environment.
• Own and manage incoming projects, ensuring alignment with business goals and timelines.

System Enhancement & Support

• Lead enhancements and troubleshoot issues across the SAP ecosystem.
• Support batch process resolution, including job setup, updates, and root cause analysis. This includes participation in an overnight on-call rotation quarterly for a total of approximately 2-3 weeks a quarter, supported by a collaborative team structure.

Quality & Documentation

• Ensure deliverables are testable, well-documented, and meet the needs of both technical and non-technical audiences.
• Assist with audit and security activities to maintain data integrity and compliance.

Technology Leadership & Learning

• Serve as a technical thought leader for current and future solutions, driving adoption and innovation as well as bridging the gap between technical work and business functional knowledge.
• Build expertise in SAP technologies including:
• Core SAP Tools: ABAP and FPSL (Financial Product Sub-Ledger)
• Programming & Integration: Java, Python, REST, SOAP, ABAP, HANA SDI
• Scheduling & Reporting: Control-M, SAP Fiori Tiles

Continuous Improvement

• Stay ahead of evolving technologies and proactively identify opportunities to improve system performance and user experience.

Qualifications:

• Previous experience working with financial systems such as SAP.
• Hands-on software development experience, including configuring and debugging enterprise applications using technologies such as Java, Python, REST, and SOAP.
• Familiarity with platforms such as AWS, ABAP, and HANA SDI, with a demonstrated ability to quickly ramp up in new tools.
• Strategic and analytical thinker with strong creative problem-solving skills and attention to detail.
• Experienced in agile methodologies with the ability to adapt to shifting priorities and manage multiple tasks under pressure.
• Advanced communication, facilitation, and interpersonal skills to engage diverse stakeholders and lead discussions effectively.
  

Preferred Qualifications:

• 3-6 years of experience as an engineering or product analyst, with a proven track record of delivering measurable business outcomes.
• Hands-on experience with SAP modules such as ABAP and FPSL.
• Bachelor's degree in Computer Science, Finance, Business, or a related field.
• Proficient in Control-M for batch scheduling and SAP Fiori Tiles for operational reporting.
• Strong understanding of batch processing, auditing practices, and financial/operational reporting workflows.
• Proven ability to communicate effectively with customers and stakeholders to ensure alignment with business goals.
  

#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*Securian Financial Groups internal position title isInfrastructure Consultant.

Position Summary:

We are looking for an AWS Dev OpsEngineer with hands-on experience in AWS Tools to help build and maintain cloud infrastructure that supports our data and analytics platforms. This role is ideal for someone with a solid foundation in cloud engineering who is ready to take ownership of infrastructure components and collaborate across teams to deliver scalable, secure, and efficient solutions. Executes projects to research, proof of concept, and implement new solutions. Maintains awareness of trends and technologies to meet new and emerging stakeholder requirements.

Responsibilities include but not limited to:

• Champion the selection of Data and Analytics platforms and tools to be used across the enterprise.
• Engage with users and vendors to execute technology proof of concepts that validate use cases and the value of new solutions.
• Onboard new platforms and tools to ensure solutions are adopted effectively across the organization.
• Collaborate with Data Engineering and Data Science teams to identify tooling gaps and inefficiencies and partner to implement solutions for their needs.
• Build and maintain AWS infrastructure using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Configure and manage core AWS services including EC2, S3, IAM, RDS, Lambda, Glue, Redshift and VPC Networking.
• Support data engineering and analytics teams by provisioning and optimizing cloud resources for data pipelines and analytics workloads.
• Implement monitoring, logging, and alerting solutions using tools like CloudWatch.
• Participate in CI/CD pipeline development and deployment automation.
• Ensure infrastructure security through proper IAM policies, encryption, and network configurations.
• Collaborate with data engineers, data scientists, and solution architects to improve infrastructure design and performance.
• Document infrastructure processes and configurations for operational transparency and team knowledge sharing.
• Ability to work with ambiguity and organize requirements to identify options.
• Ability to build productive relationships and collaborate with partners and stakeholders.
• Proficient in managing and maintaining Linux-based systems, including installation, configuration, performance tuning, and troubleshooting. Experienced with shell scripting, system security, user management, and automation tools to ensure reliable and efficient server operations.

Qualifications:

• 2-5 years of experience in cloud infrastructure engineering, with a focus on AWS.
• Experience working with structured and unstructured data and data storage technology RDS Postgres, S3
• Proficiency in Infrastructure as Code tools (Terraform, CloudFormation, or AWS CDK).
• Experience with AWS services relevant to data and analytics (e.g., Glue, Redshift).
• Familiarity with DevOps tools and practices (e.g., Git, GitHub, CI/CD, Docker).
• Basic scripting skills in Python, Bash, or PowerShell.
• Understanding of cloud networking, security, and cost optimization principles.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS certification (e.g., AWS Certified Solutions Architect - Associate, Associate Developer or Associate Machine Learning Engineer).
• Exposure to big data tools and frameworks (e.g., Spark, Hive). Airflow, Control M, Streamsets
• Cloud Data Platforms: Snowflake, AWS Redshift, RDS, Postgres
• Data Governance & Cataloging: Informatica Intelligent Data Management Cloud (IDMC), Cloud Data Governance and Catalog (CDGC)
• Master Data Management: Reltio MDM for authoritative data domains
• AI Enablement: SageMaker, AWS Bedrock, Textract, etc. for AI development, MLflow for model lifecycle management
• Experience working in agile or cross-functional teams.

#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*Securian Financial Groups internal position title is Engineering Sr Analyst.

Position Summary:

Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.

Responsibilities include but not limited to:

• Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
• Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
• Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
• Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
• Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
• Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.

Qualifications:

• 2-5 years of proven professional experience in application development.
• Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
• Demonstrated ability to tackle and resolve complex technical challenges.
• Excellent communication and interpersonal skills, thriving in a collaborative team environment.
• Strong expertise in Mainframe systems and Informatica ETL tools.

Preferred Qualifications:

• Experience in system design and analysis.
• Expertise in Mainframe systems and Informatica ETL tools.
• Previous exposure to actuarial systems or financial services technology environments.

#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

• Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

• Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

• Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

• Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

• Train internal associates and administrators in the use and configuration of ServiceNow applications.

• Own your code from design to delivery, including test automation and detailed documentation.

• Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

• Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

• 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

• Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

• Skilled in configuring ServiceNow Discovery and Orchestration.

• Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

• Strong verbal and written communication skills to convey technical information and ideas at all business levels.

• Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

• Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

• 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

• Bachelor's Degree or equivalent experience, education, and certification.

• Broad technical experience that includes integrations and infrastructure build and support.

• ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

• Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

• Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

• Experience with ServiceNow reports, dashboards, and Performance Analytics.

• Knowledge of Information Protection strategies (DR, encryption).

• Understanding of data management and concepts such as data normalization, record retention, and archiving.

• ITIL certification V3/V4.

• Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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• Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
• Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
• Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
• Expertise in Microsoft Windows, Linux and AIX operating systems and management.
• Familiar with hyperconverged infrastructures such as VxRail.
• Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
• Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
• Experience in scripting (PowerShell, Python, Bash, etc.)
• Familiar with application delivery solutions such as Citrix.
• Experience with storage and data protection replication methodologies.
• Experience with Epic Infrastructure such as Hyperspace.
• Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
• Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
• Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
• Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
• Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
• Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
• Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
  
  

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
  
  

• Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.
  
  

• Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
• Monitors functions of server infrastructure to ensure acceptable performance.
• Creates and maintains documentation related to server configuration and environments.
• Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
• Troubleshoots and resolves server and virtualization incidents.
• Maintain server patching to address security vulnerabilities.
• Collaborate with cloud compute architect to design and build functional server environments.
• Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
• Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
• Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
• Implement and enforce security requirements to protect Azure-based systems and data.
• Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
• Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
• Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
• Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
• Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
• Performs related duties as assigned and unrelated duties as requested.