Information Technology Jobs in Eldon Iowa Remote
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*Securian Financial the internal position title is Engineering Sr Analyst or Engineering Consultant. Title and salary will be determined based on applied skills.*
Position Summary:
Join theEnterprise Partner Solutions (EPS)team as aLicensing and Compensation Engineer, where you'll drive innovation in partner experience using cutting-edge SAP technologies. This team envisions a future where every financial producer is empowered from day one through intuitive, reliable, and scalable technology. Our engineering team is committed to transforming the producer experience by delivering back-end systems that simplify onboarding, ensure compliance in licensing, and guarantee timely and accurate compensation. We strive to be the trusted backbone of producer operations, enabling our company to grow with confidence and integrity. If you're passionate about engineering solutions that make a measurable impact, this is your opportunity to shape the future of partner engagement at scale.
Responsibilities include but not limited to:
Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.
Perform analysis, design, development, and integration on medium to high level complexity assignments.
Develop and support automation capabilities through webservices and APIs.
Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.
Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.
Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.
Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.
Document technical processes and contribute to knowledge sharing across the EPS team.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.
Familiarity with SAP ICM/APM and ALM modules.
Strong problem-solving skills and ability to manage multiple priorities.
Excellent communication skills and ability to work cross-functionally.
Experience with Agile methodologies and DevOps practices is a plus.
Preferred Qualifications:
SAP Certification in relevant Modules
Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices
Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.
Ability to work independently and as part of a collaborative team.
Commitment to continuous learning and process improvement.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*
Position Summary:
Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.
As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.
You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.
Responsibilities include but not limited to:
Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms
Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions
Qualifications:
Hands-on experience engineering and supporting cloud-based telephony or contact center platforms
Strong understanding of VoIP technologies, SIP, and call routing concepts
RingCentral and RingCentral Contact Center engineering
NiCE inContact / CXone administration and development
Cyara or similar modern telephony orchestration platforms
Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments
Solid knowledge of networking concepts related to real-time communications
Preferred Qualifications:
Supporting remote contact center agents
REST API integrations and automation
Scripting using PowerShell or Python
Workforce management, call recording, or speech technologies
PSTN carrier and phone number lifecycle management
This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.
#LI-Hybrid**This position willhave a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hari at (224) 507-1278 Title: Mechanical Drafting Technician II
- Hybrid Location: Concord, NC Duration: 12 Months Base Schedule:Monday
- Friday, 8 AM
- 5 PM OT Required: 45 hours per week target Work Environment: Employment will be through a third party on a contract basis.
Contracts will be 1 year in length and are often extended with satisfactory performance and additional project workload.
Hybrid work schedule available (work from home 3-4 days per week) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: As a member of a global drafting department you will assist in the creation, revision, and storage of electronic drawing files (Autodesk Inventor and AutoCAD) for custom designed process equipment located in numerous worldwide Client Optical Fiber and Cable manufacturing locations.
Primary responsibilities include assisting the area drafting lead with completing all required work to an engineering/development drawing set prior to release into the system (Autodesk Vault).
Typical tasks include creating 3D models and associated drawings or editing existing models/drawings all while ensuring they follow company drafting standards: detail, sheet metal, weldment, and assembly drawings are typical.
No new design activity will be within scope of this position.
Key Responsibilities: Correct redlined models/drawings issued by drafting lead or engineering/development teams Convert legacy hand drawn and AutoCAD drawings into 3D models and associative drawings Create 2D drawings from existing 3D models from other users Collect data from engineering teams and incorporate information into appropriate drawing Collect measurements/information from production floor to incorporate into drawings Required Education: Candidates should possess one of the following, but other technical degrees with demonstrated skills in drafting will be considered: o A.A.S.
Mechanical Engineering Technology degree o A.O.S.
Drafting/CAD degree o Drafting Certificate/Certification Candidates without degrees must demonstrate proficiency in 2D and 3D drafting Required Experience and Skills: Minimum of 2 years professional experience in the mechanical drafting field Working knowledge of ASME/ANSI drafting standards General Windows-based computer skills Proficient in the use of Autodesk Inventor and Autodesk Vault software Able to adapt to company standards and guidelines Strong work ethic Strong attention to detail Interview Process: 1 Phone screen or Teams call 2 In Person Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
AutoCad, Autodesk Inventor, ASME/ANSI, Autodesk Vault
Remote working/work at home options are available for this role.
This hybrid role allows candidates to work primarily from home while completing occasional in-person member visits in their local area as needed.
As part of the Integrated Care Management (ICM) team, the Case Manager works with members who have complex health and social needs.
Through collaboration, the Case Manager helps coordinate services and advocate for appropriate care to improve health outcomes and promote cost-effective care solutions.
Key Responsibilities Conduct comprehensive assessments of members’ health, social, and care coordination needs.
Develop and implement individualized case management plans based on member needs, benefit plans, and available resources.
Collaborate with members, healthcare providers, and community organizations to coordinate services and support care plans.
Apply clinical guidelines, policies, and regulatory standards to ensure appropriate benefit utilization and care management.
Utilize clinical tools and data review to evaluate member eligibility and determine appropriate care strategies.
Advocate for members by identifying resources and coordinating services to address medical and social determinants of health.
Maintain accurate documentation while navigating multiple systems and case management platforms.
Participate in care management and quality management processes in compliance with regulatory and accreditation standards.
Caseload Information Telephonic/Hybrid Case Managers: Caseloads typically range from 250–500 members , depending on stratification and complexity of member needs.
Field-Based Case Managers: Caseloads typically range from 30–100 members , depending on market needs and complexity.
Required Skills & Qualifications Active, unrestricted Illinois license required: RN, LCSW, or LCPC.
Minimum 3–5 years of clinical experience required.
2–3 years of care management, discharge planning, or home health coordination experience preferred.
Experience working with case management processes and care coordination programs preferred.
Experience with Illinois waiver services preferred.
Ability to work independently in a remote/home-based environment while collaborating with teams virtually.
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to navigate multiple systems.
Education Active Illinois licensure required as one of the following: Registered Nurse (RN) Licensed Clinical Social Worker (LCSW) Licensed Clinical Professional Counselor (LCPC) Keywords: case management, care coordination, discharge planning, RN case manager, LCSW case manager, LCPC case manager, managed care, Medicare, Medicaid, integrated care management, telephonic case management, hybrid case manager, population health, healthcare coordination, care management
Remote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
We’re searching for a Remote Assistance Specialist who will play a crucial role in expanding the
remote operations team. This person will be responsible for safely monitoring and resolving trigger
requests from fleet vehicles across public roads and closed course testing sites.
- Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
- Safely send remote commands to autonomous vehicles for on road and closed course testing
- Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
- Triage and review of remote assist workflows that are key to performance metrics and compliance
- Escalate operational blockers with suggested solutions
- Demonstrate positive impact by working on cross-functional projects as time permits
- Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
- Work toward quantitative and qualitative goals that impact all of Vehicle Operations
- Interact with the public as an ambassador for the company
Required Qualifications:
- Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
- Excellent communication skills, both written and verbal
- Keen attention to detail
- Ability to prioritize and make strategic decisions proactively
- Consistent focus on safety
- Ability to think critically
- Willingness to learn every day
- Valid U.S. driver’s license with at least 5 years of driving history and a clean driving record, validated by MVR check
- Must pass initial and random drug and alcohol screenings
- 100% in office with the ability to travel as needed
- Available to work day or night shifts
- Ability to work early mornings or late nights, on rotating shifts
- Ability to work regular overtime and some weekends
Desired Qualifications
- Experience in operations, technology, customer service, or automotive field
- Proficient in G-Suite
- Command line interface experience
- Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
- Experience working in a collaborative environment - team player
Remote working/work at home options are available for this role.
Sr. Product Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.
RESPONSIBILITIES:
Portfolio Analysis & Market Assessment
- Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
- Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
- In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
- Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
- Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
- Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.
Industry Analysis
- Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
- Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
- Produce analytical and product-focused presentations for both internal and external audiences.
- Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
- Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
- 7+ years of health care-focused experience in new product development and/or health care data industry.
- 5+ years of demonstrated experience supporting strategic growth initiatives.
- Strong business acumen to develop and communicate recommendations to leadership.
- Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
- Familiarity with emerging technologies and solutions.
- Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
- Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
- Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
- Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
- Some travel involved.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
IDEOlogy Health is a privately held medical media & education company in the United States and we're changing how medical education is delivered and received. We provide integrated communication products, services, education, and research to professionals within health care and industry sciences and we are quickly becoming the \"go-to\" resource for physicians. We are experiencing unprecedented growth as the value of our products are realized by all the stakeholders we interact with.
The ever-changing health care communications industry requires us to stay ahead of the curve to create new ways of improving quality of life through healthcare communications, live events and medical education. We offer our associates countless opportunities for on-the-job training and professional development, and the ability to make a difference in the healthcare industry. We strive to create a culture that values dedication, hard work, collaborative events and community involvement.
As a member of the Events Team, the Events Coordinator will assist with the planning and execution of the company's 300+ medical education events from conception to completion. The Events Coordinator will be responsible for sourcing, coordinating, and managing events within Texas and other assigned locations. A successful candidate will demonstrate excellent professional and interpersonal communication skills, strategic planning skills, and the ability to troubleshoot when things don't go according to plan. Our Event Coordinators \"run the show\", navigating each essential step in the event process alongside their team. This is an exciting opportunity with room for growth for someone who is a team player, has a high attention to detail, is extremely organized and has a passion for learning more about events.
Responsibilities:
- Manage the operational delivery of assigned in-person, virtual, and hybrid events to include pre-event planning, day-of event execution, and post-event communication.
- Oversee the entire event life cycle including site selection, contract negotiation, F&B planning, A/V coordination, onsite event execution, vendor management, budget and reconciliation, and creation of required event logistics documents.
- Under limited supervision, serve as primary onsite contact and coordinate setup and tear down of events.
- Greet all attendees in a professional and friendly manner to create a welcoming atmosphere.
- Seek feedback from attendees, clients, and faculty to ensure a quality, educational experience.
- Create reports to analyze data of events to determine return on investment.
- Create and update department documents and presentations for each event.
- Work cross-functionally with department leaders and teams routinely to ensure they are informed of event project status.
- Participate in on-going training and development of company goals and direction to communicate with attendees.
- Responsible for maintaining company branded inventory for events and placing orders when needed.
- Travel about 60-70% annually for events and other company functions to assist in production of events and supervise vendor related logistics.
- Other duties as assigned.
What We Offer:
We are a rapidly growing Health Media company who celebrates those that sing off key against the beat, who are unfamiliar with convention, and not satisfied with the status quo. If you're one who can see the million shades of green in a field of grass, one who doesn't sit back and do what has already been done, you are welcome here. If you are one who sees a challenge as an opportunity and jumps at the chance to be rewarded for your performance, we want to get to know you.
Everyone here is an innovator or an innovator-to-be. At IDEOlogy Health, you can share your ideas and watch them grow. That happens here because everyone of us strives for a common goal, working together to make people's ideas stronger. We recognize and value the impact each employee makes because ultimately, that impact is felt by physicians and the patients they treat.
If this sounds like a place you feel you can make an impact, then you should also know that we offer a competitive salary with a phenomenal incentive opportunity and, of course, a full suite of benefits.
Position Requirements:
- Bachelor's Degree or 2-3 years of relevant experience in a similar
- Ability to demonstrate exceptional time management skills, manage projects, and meet deadlines.
- Excellent written and verbal communication skills including the ability to communicate to Senior Level Leaders within our organization as well as within our client organizations.
- Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role and understands the impact this role has on other business functions within the organization.
- Must be able to use time efficiently by prioritizing and planning work activities and events.
- Ability to make independent and sound decisions in all situations with limited supervision.
- Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
- Ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
- Demonstrate effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
- Identifies and resolves issues timely and ability to act quickly to fix issues. Escalates potential issues/concerns to senior leadership as appropriate.
- Must be comfortable working with basic audio-visual equipment to include routine inspection, inventory control, and troubleshooting when needed.
- Willingness to learn new technologies and work in multiple software platforms and
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
- Familiarity with Zoom Meetings, Survicate, HubSpot, and Slido is preferred but not required.
Physical Demands & Work Environment:
- Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
- Walk and stand for extended periods of time especially at events
- Able to bend, twist, and reach especially during events
- Must be open to frequent travel and work occasional evenings and weekends as required.
- Hybrid work environment but candidate must be located in the Austin, TX area.
EOE Statement:
IDEOlogy Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of IDEOlogy Health are employed \"At Will.\" This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.
Remote working/work at home options are available for this role.
Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.
Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.
We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.
Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.
Purpose of the Job
The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.
Description of responsibilities:
In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.
- Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
- Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
- Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
- Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
- Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
- Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
- Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
- Support project governance through regular communication, structured reporting, and timely escalation when needed.
- Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.
Core Competencies:
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences
Customer Focus - Building strong customer relationships and delivering customer-centric solutions
Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals
Required Qualifications:
- Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
- Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
- Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
- Familiarity with Software Development and Agile Methodologies is beneficial.
- Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
- Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
- Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
- Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.
Preferred Qualifications:
- Familiar with Agile methodologies
- Prior experience in warehousing, transportation, logistics and or similar applications experience
- Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).
Benefits:
- Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
- Generous paid time off policy
- Company-matched 401(k) retirement plan to help you secure your future
- Tuition reimbursement program to support your continued education and career advancement
- Employee assistance program providing confidential counseling and support services for personal challenges
- Discretionary employee bonus program
- Employee Discounts and perks through our PEO
Pay range: From $90,000.00, per year salary
This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.
Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Remote working/work at home options are available for this role.
Clinical Talk Therapist (Synchronous - Tufts) - Remote
About the Job
The Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed upon goals for an improved quality of life and wellbeing. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.
***Clinicians need to be licensed and living in the state of Massachusetts.***
Compensation: Up to $124,300, based on licensure type/level, session volume, and bonus opportunities.
Key Responsibilities
Productivity standards may vary by customer contract, however below are the general standards that will apply:
30 hours of direct counseling care per week
Concurrent note taking during sessions
Treatment plans and other documentation as required
Treatment team meetings with the customer, as applicable
Weekly Synchronous Health team meeting
Advocates for the Participant on decisions regarding meeting their clinical needs
Liaises closely with Customer Success activities and requests, which advocates for the customer’s needs being met
Brings successful models and techniques from other experiences and bodies of evidence to best support participants
Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e. conference presentations, attending networking events, active in professional organizations, etc.)
Serve as first point of contact for escalation for participants who are displeased with any aspect of their experience
Reports to Operations team as second point of escalation if participants’ concerns are unresolved
Keep abreast of new developments in clinical care, including analog and digital techniques
Other duties as assigned
Requirements
Licensed LICSW, LMHC, or LMFT and living (license must be able to practice without supervision) in the state of MA
Informed on state tele-health policies
Comfortable with technology and conducting sessions via tele-health
Capability to build therapeutic relationship in virtual platform
Polished, professional virtual presence
Strong ability to identify markers for appropriate level of care to meet patient needs
Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)
Must pass a background check
Ability to work remote, in a secure, private location (outpatient office or home office are acceptable; coffee shops are not acceptable)
Access to smartphone, laptop, and internet connection
Bilingual a plus
Benefits
An amazing team culture
Professional development & advancement opportunities
401K with 3% employer match
Healthcare, Dental, Vision, and life insurance benefits
Paid time off and paid holidays
Professional EAP program for team members & household
Additional coverage options available such as Short Term Disability, Long Term Disability, Group Accident Insurance
Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on community, purpose, integrity, access, quality, and working well together. If you think you fit the bill and belong on our team, apply today!
Physical demands for Thriveworks positions may include being sedentary for long periods. Entering text or data into a computer through a traditional keyboard is also a requirement.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team.
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from or an @ email address.
Our recruiters and other team members may also contact you via text or phone to schedule an interview.
A google meets interview invitation will be sent via email and will only come from an @ email address.
Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
Remote working/work at home options are available for this role.
Part Time LCSW Clinical Talk Therapist (Synchronous AHPC) - Remote
Thriveworks is currently seeking Part-Time Independently Licensed LCSW to provide telehealth sessions in California*.
*Candidate can live in any state in the USA but MUST be licensed in the state of California
About the Job
The Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and well-being. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.
Who We Are
Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career.
Compensation: Fee for service position ranging from up to $62,000 based on licensure type/level, session volume, and bonus opportunities.
Key Responsibilities
Productivity standards may vary by customer contract; however, below are the general standards that will apply:
15+ hours of direct counseling care per week
Collaborative note-taking during sessions
Treatment plans and other documentation as required
Treatment team meetings with the customer, as applicable
Weekly Synchronous Health team meeting
Advocates for the Participants in decisions regarding meeting their clinical needs
Liaises closely with Customer Success activities and requests, advocating for the customer’s needs to be met
Brings successful models and techniques from other experiences and bodies of evidence to best support participants
Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)
Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience
Reports to the Operations manager as the second point of escalation if participants’ concerns are unresolved
Keep abreast of new developments in clinical care, including analog and digital techniques
Other duties as assigned
Requirements
Licensed LCSW (license must be able to practice without supervision)
Experience working with children is preferred, not required, highly desirable.
Informed on state telehealth policies
Comfortable with technology and conducting sessions via telehealth
Capability to build a therapeutic relationship in a virtual platform
Polished, professional virtual presence
Strong ability to identify markers for the appropriate level of care to meet patient needs
Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)
Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)
Access to a smartphone, a laptop, and an internet connection
Must pass a background check
Bilingual a plus
Experience working with children is a plus
Benefits
We do the heavy lifting so you can focus on care. As a W2 employee, you’ll receive:
Guaranteed, bi-weekly pay (no need to wait on reimbursement)
Paid orientation and annual pay increases
No-show protection and caseload build within 90 days of credentialing
Credentialing, billing, scheduling, and marketing support
CEU reimbursement and free in-house training
Opportunities for paid resident supervisory roles
A vibrant clinical community—online and in person
Monthly peer consultations and professional development
A clear path for career growth and internal promotion
A Place to Belong and Thrive
Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you’re seeking mentorship, advancement, or a place where your impact matters, you’ll find it here. 93% of our team reports feeling included, and 87% say their work has purpose—and we think that says a lot.
Ready to Join Us?
Apply today to become part of a team that’s changing mental health care for clients and clinicians alike.
#LI-Hybrid #LI-MS1
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from or an @ email address.
Our recruiters and other team members may also contact you via text or phone to schedule an interview.
A google meets interview invitation will be sent via email and will only come from an @ email address.
Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
Remote working/work at home options are available for this role.
Clinical Talk Therapist for Synchronous AHPC - Remote
Thriveworks is currently seeking Full-Time Independently Licensed Clinicians to provide telehealth sessions in California*. This role is eligible for a competitive ramp stipend for clinicians offering 30+ hours of availability per week.
*Candidate can live in any state in the USA but MUST be licensed in the state of California
About the Job
The Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and well-being. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.
Who We Are
Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career.
Compensation: Fee for service position ranging from up to $115,400 based on licensure type/level, session volume, and bonus opportunities.
Key Responsibilities
Productivity standards may vary by customer contract; however, below are the general standards that will apply:
30-37 hours of direct counseling care per week
Collaborative note-taking during sessions
Treatment plans and other documentation as required
Treatment team meetings with the customer, as applicable
Weekly Synchronous Health team meeting
Advocates for the Participants in decisions regarding meeting their clinical needs
Liaises closely with Customer Success activities and requests, advocating for the customer’s needs to be met
Brings successful models and techniques from other experiences and bodies of evidence to best support participants
Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)
Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience
Reports to the Operations manager as the second point of escalation if participants’ concerns are unresolved
Keep abreast of new developments in clinical care, including analog and digital techniques
Other duties as assigned
Requirements
Licensed LPCC, LMFT, & LCSW (license must be able to practice without supervision)
Experience working with children is preferred, not required, highly desirable.
Informed on state telehealth policies
Comfortable with technology and conducting sessions via telehealth
Capability to build a therapeutic relationship in a virtual platform
Polished, professional virtual presence
Strong ability to identify markers for the appropriate level of care to meet patient needs
Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)
Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)
Access to a smartphone, a laptop, and an internet connection
Must pass a background check
Bilingual a plus
Experience working with children is a plus
Benefits
We do the heavy lifting so you can focus on care. As a W2 employee, you’ll receive:
Guaranteed, bi-weekly pay (no need to wait on reimbursement)
FREE individual clinical supervision provided
Paid orientation and annual pay increases
PTO
No-show protection and caseload build within 90 days of credentialing
Credentialing, billing, scheduling, and marketing support
Health, dental, life, liability, and disability insurance options
401k with 3% employer match
CEU reimbursement and free in-house training
Opportunities for paid resident supervisory roles
A vibrant clinical community—online and in person
Monthly peer consultations and professional development
A clear path for career growth and internal promotion
A Place to Belong and Thrive
Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you’re seeking mentorship, advancement, or a place where your impact matters, you’ll find it here. 93% of our team reports feeling included, and 87% say their work has purpose—and we think that says a lot.
Ready to Join Us?
Apply today to become part of a team that’s changing mental health care for clients and clinicians alike.
#LI-Hybrid #LI-MS1
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from or an @ email address.
Our recruiters and other team members may also contact you via text or phone to schedule an interview.
A google meets interview invitation will be sent via email and will only come from an @ email address.
Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
Remote working/work at home options are available for this role.
Part Time Clinical Talk Therapist (Synchronous Tufts) - Remote
About the Job
The Part Time Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and wellbeing. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.
***Clinicians need to be licensed and living in the state of Massachusetts.***
Compensation: Fee for Service position up to $66,500 based on licensure type/level, session volume, and bonus opportunities.
Key Responsibilities
Productivity standards may vary by customer contract; however, below are the general standards that will apply:
15+ completed sessions of direct counseling care per week
Concurrent note-taking during sessions
Treatment plans and other documentation as required
Treatment team meetings with the customer, as applicable
Weekly Synchronous Health team meeting
Advocates for the Participant on decisions regarding meeting their clinical needs
Liaises closely with Customer Success activities and requests, advocating for the customer’s needs being met
Brings successful models and techniques from other experiences and bodies of evidence to best support participants
Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)
Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience
Reports to the Operations team as the second point of escalation if participants’ concerns are unresolved
Keep abreast of new developments in clinical care, including analog and digital techniques
Other duties as assigned
Requirements
Licensed LICSW, LMHC, or LMFT and living (license must be able to practice without supervision) in the state of MA
Informed on state tele-health policies
Comfortable with technology and conducting sessions via tele-health
Capability to build a therapeutic relationship in a virtual platform
Polished, professional virtual presence
Strong ability to identify markers for an appropriate level of care to meet patient needs
Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
Ability to use technologies as part of practice for administrative and clinical support (i.e., scheduling, notes, chat, web-based or app-based interventions)
Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)
Access to smartphone, laptop, and internet connection
Must pass a background check
Bilingual a plus
Benefits
We do the heavy lifting so you can focus on care. As a W2 employee, you’ll receive:
Guaranteed, bi-weekly pay (no need to wait on reimbursement)
Paid orientation and annual pay increases
No-show protection and caseload build within 90 days of credentialing
Credentialing, billing, scheduling, and marketing support
CEU reimbursement and free in-house training
Opportunities for paid resident supervisory roles
A vibrant clinical community—online and in person
Monthly peer consultations and professional development
A clear path for career growth and internal promotion
A Place to Belong and Thrive
Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you’re seeking mentorship, advancement, or a place where your impact matters, you’ll find it here. 93% of our team reports feeling included, and 87% say their work has purpose—and we think that says a lot.
Ready to Join Us?
Apply today to become part of a team that’s changing mental health care for clients and clinicians alike.
#LI-Hybrid #LI-MS1
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from or an @ email address.
Our recruiters and other team members may also contact you via text or phone to schedule an interview.
A google meets interview invitation will be sent via email and will only come from an @ email address.
Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
Remote working/work at home options are available for this role.
LCSW Clinical Talk Therapist (Synchronous AHPC) - Remote
Thriveworks is currently seeking Full-Time Independently Licensed LCSW to provide telehealth sessions in California*. This role is eligible for a competitive ramp stipend for clinicians offering 30+ hours of availability per week.
*Candidate can live in any state in the USA but MUST be licensed in the state of California
Who We Are
Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career.
Compensation: Fee for service position ranging from up to $115,400 based on licensure type/level, session volume, and bonus opportunities.
About the Job
The LCSW is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and wellbeing. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.
Key Responsibilities
Productivity standards may vary by customer contract; however, below are the general standards that will apply:
30-37 hours of direct counseling care per week
Collaborative note-taking during sessions
Treatment plans and other documentation as required
Treatment team meetings with the customer, as applicable
Weekly Synchronous Health team meeting
Advocates for the Participant in decisions regarding meeting their clinical needs
Liaises closely with Customer Success activities and requests, advocating for the customer’s needs to be met
Brings successful models and techniques from other experiences and bodies of evidence to best support participants
Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)
Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience
Reports to the Operations manager as the second point of escalation if participants’ concerns are unresolved
Keep abreast of new developments in clinical care, including analog and digital techniques
Other duties as assigned
Requirements
Licensed LCSW (license must be able to practice without supervision)
Experience working with children is preferred, not required, highly desirable.
Informed on state tele-health policies
Comfortable with technology and conducting sessions via tele-health
Capability to build a therapeutic relationship in a virtual platform
Polished, professional virtual presence
Strong ability to identify markers for the appropriate level of care to meet patient needs
Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)
Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)
Access to a smartphone, a laptop, and an internet connection
Must pass a background check
Bilingual a plus
Benefits
We do the heavy lifting so you can focus on care. As a W2 employee, you’ll receive:
Guaranteed, bi-weekly pay (no need to wait on reimbursement)
FREE individual clinical supervision provided
Paid orientation and annual pay increases
PTO
No-show protection and caseload build within 90 days of credentialing
Credentialing, billing, scheduling, and marketing support
Health, dental, life, liability, and disability insurance options
401k with 3% employer match
CEU reimbursement and free in-house training
Opportunities for paid resident supervisory roles
A vibrant clinical community—online and in person
Monthly peer consultations and professional development
A clear path for career growth and internal promotion
A Place to Belong and Thrive
Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you’re seeking mentorship, advancement, or a place where your impact matters, you’ll find it here. 93% of our team reports feeling included, and 87% say their work has purpose—and we think that says a lot.
Ready to Join Us?
Apply today to become part of a team that’s changing mental health care for clients and clinicians alike.
#LI-Hybrid #LI-MS1
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from or an @ email address.
Our recruiters and other team members may also contact you via text or phone to schedule an interview.
A google meets interview invitation will be sent via email and will only come from an @ email address.
Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
Remote working/work at home options are available for this role.
JOB DESCRIPTION
The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!
As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:
- Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
- Provide inbound customer support using a call flow guide in the customer's preferred language
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Be an amazing problem-solver
- Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
- Deliver expert customer experiences with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:
- The ability to read, write and speak fluently both Spanish and English
- 1+ year of customer service experience
- A high school diploma or GED
- Strong focus on building customer relationships
- Comfortable using and explaining technology
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking with strong problem solving skills
- Eagerness to learn new technologies
- Strong problem-solving skills with the ability to ask probing questions to come to a resolution
- Strong computer navigation skills and PC knowledge
- The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
- A desktop or laptop to complete PC and internet testing; A work computer will be provided
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
- Must reside in the United States and have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay early, when you want it
- Full time, paid classroom and on the job training
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
JOB AVAILABILITY:
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.
Remote working/work at home options are available for this role.
MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY
JOB DESCRIPTION
The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!
As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:
- Provide inbound customer support using a call flow guide in the customer's preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:
- The ability to read, write and speak fluently both Spanish and English
- 1+ year of customer service experience
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing
- Computer Requirements:
- Bring your own device - This position does not loan equipment
- Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
- Operating System: Windows 11+
- RAM: 8GB or higher
- Processor: Intel i5/AMD Ryzen 5 or higher
- Internet Requirements:
- DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
- Speeds: 10 mbps download and 3 mbps upload or higher
- While working, you will be required to hardwire with an ethernet cable
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States and have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay early, when you want it
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
JOB AVAILABILITY:
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.
Remote working/work at home options are available for this role.
The Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces , Best Company Culture, and Best Companies for Career Growth awards every year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you!
As a remote Licensed Property & Casualty Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Licensed Property & Casualty Insurance Sales Agent working from home, you will:
- Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
- Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
- Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
- Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
- Educate customers on policy options and documentation, clearly explaining the required steps or updates.
- Identify opportunities for cross-selling and upselling additional products that align with the customer's needs.
- Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
- Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
- Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include:
- 1 + years of customer service and 6 months sales experience
- Active resident license to sell P&C insurance
- Verifiable High school diploma or GED
- Strong computer navigation skills and PC knowledge
- Proficiency in fast-paced multi-tasking with strong problem-solving skills
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
- Must reside in the United States or have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
- Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
- Lucrative employee referral bonus opportunities
- DailyPay enrollment option to access pay early, when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarthChampions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience with company-supplied technologies
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more
- A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
JOB AVAILABILITY
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE .
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hema, at (63 or Sri Balan at (63 Title: Senior Engineer, Global Services
- Hybrid Location: Medina, NY Duration: 12 Months Hours: 9 AM
- 5 PM Flexible on availability to be on-site, with someone who can work 1-2 days per week, Open to relocation and considering senior candidates.
must have the ability to travel Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: Applies a solid understanding of engineering and problem-solving theories/practices toward the development of new or enhanced products or processes.
Creates service deliverables and infrastructure required to support initial product launch and lifecycle management.
Capable of designing machine tooling, jigs, fixtures, gauges and equipment used in the servicing process.
Capable of checking designs and drawings against general standards, design requirements, geometric tolerances, drafting practices and the manufacturing process involved.
The work of the individual should be highly creative, of high quality and offer wide latitude for independent judgment and perception with a minimal amount of supervision.
Need not have any tools/ software experience, CAD would be a plus.
Medical background will be a plus any regulatory background will be good.
Someone who was worked with Engineers, multitasking will be a great fit.
Ambiguity, adapt, multi-task and works with lead engineer in projects.
Support the team of Product core and represent service operations and supply chain.
Will be in charge of Service change implementation.
Focuses on design changes, process changes.
Collaborates with Service Process, Engineers, Technicians, impact of changes.
Oversees Document Revision, Handle Change control, mentored and directed by team to tackle multiple product and project Essential Duties and Responsibilities: 1.
Creates new product development and lifecycle management service deliverables throughout the product lifecycle for medical device products involving hardware.
2.
Supports new product platform releases.
Develops and implements service training, test equipment, tools, spare parts, and service manuals / instructions.
3.
Evaluates / makes recommendations on product releases related to design for serviceability.
Creates (or modifies existing) servicing processes and manuals to support repair or refurbishment of fielded product at multiple global sites or in the field.
4.
Works closely with design team to select, develop, and implement technologies across all medical device development programs.
5.
Analyzes key servicing metrics to identify and implement opportunities for improvement in service process quality, cost, or product reliability.
6.
Coordinates information flow between corporate and local/regional teams.
7.
Owns Corrective and Preventive Actions related to the product(s) core team(s) supported, using sound root cause analysis.
8.
May represent Technical Services on new product development and/or lifecycle management core teams.
9.
May independently plan, schedule and lead cross-functional teams in detailed phases of the engineering work in a project.
10.
May approve the work of lower level engineers; may supervise other engineers or technicians Minimum Qualifications: 1.
Must be well versed in core engineering disciplines (e.g.
mechanical, electrical, software, systems engineering).
2.
Highly motivated self-starter who is able to work with minimal supervision.
3.
Must have good interpersonal and oral/written communication skills, good time management, and be capable of analyzing and solving technical problems through innovative thought and application of sound engineering principles and root cause analysis.
4.
Experience with change control methodologies and configuration management principles is a plus.
5.
Experience with test engineering and/or reliability engineering principles is a plus.
6.
Ability to exercise independent judgment and draw conclusions based on available information.
7.
Good understanding of GMP and quality system requirements.
Education and/or Experience: Bachelor's degree in a core engineering discipline (mechanical, electrical, software, systems, or mfg/process engineering) plus 3-5 years of experience.
Medical device experience or other regulated industry experience preferred.
Experience in the use of Lean Six Sigma tools highly desirable.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
GMP, Medical Device, Lean Six Sigma
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
