Information Technology Jobs in Chicago

Join a highly experienced, collegial team providing full-scope oral & maxillofacial surgery in one of the most desirable areas of the Chicago metro. This role uniquely combines a thriving private-practice setting with an academic appointment at the University of Chicago Medical Center , offering the best of both worlds: high-quality patient care, advanced cases, and resident teaching in a stimulating, team-based environment.

Case Mix & Clinical Scope

Hospital-based scope may include:

• TMJ surgery, including total joint replacement
• Orthognathic surgery
• Pathology & reconstruction
• Advanced implant surgery and bone grafting
• Trauma management
• Obstructive sleep apnea surgery
• Complex care for medically compromised patients

Private-practice scope includes the full spectrum of dentoalveolar surgery and office-based anesthesia in a modern, patient-centered setting.

Why You’ll Love This Role

• Full-scope practice with exceptional case diversity (simple to highly complex)
• Academic appointment with opportunities to teach residents
• Multidisciplinary collaboration with a collegial team
• North Suburbs location: sought-after communities, excellent schools, easy access to the city
• Supportive infrastructure, experienced staff, and state-of-the-art technology

Qualifications

• Board-certified or board-eligible Oral & Maxillofacial Surgeon
• Experience with complex cases or advanced training preferred
• Genuine commitment to full-time practice and full-scope OMS
• Team-oriented, patient-centered approach

Compensation & Benefits

• Competitive base salary + production incentives
• Comprehensive benefits (malpractice coverage, health/dental/401k, CE allowance, time off, PTO)
• Opportunity for professional growth ; partnership consideration within 12-24 months, metrics-based

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

This remote based Associate Legal Counsel position provides accurate and timely counsel to our sales and operations organizations to address and resolve legal issues, supporting commercial transactions and customer management. The successful candidate must have the ability to deal with complex matters while operating in a fast-paced environment, providing effective and practical counsel on a variety of commercial transactional legal matters.

What You'll Do:

• 
  
  
• The job responsibilities of the Associate Legal Counsel include:
  
  
• Draft, review and negotiate a variety of commercial agreements, including domestic and international product and services agreements, vendor/dealer agreements, and strategic relationship agreements.
  
  
• Provide legal advice on intellectual property issues, data protection, privacy, and regulatory compliance.
  
  
• Collaborate with the sales and operations teams providing contract interpretation and support understanding and addressing legal and business concerns associated with commercial transactions.
  
  
• Execute and maintain the company's business and contractor licenses, ensuring compliance and tracking renewals when and if needed as a backup on this task.
  
  
• Assist in the development and monitoring of operational internal governance policies and authorities.
  
  
• Provide legal support to purchasing, sales, finance, and various internal departments with a variety of legal matters ranging from subcontractor disputes, vendor related issues, and process improvement initiatives.
  
  
• Support collection efforts.
  
  
• Perform other legal tasks as directed by the General Counsel and leadership.
  
  

Required Skills/Qualifications:

• 
  
  
• Juris Doctor (J.D.) from an accredited law school.
  
  
• Licensed to practice law and in good standing in one or more states.
  
  
• 5+ years of legal experience in a law firm or corporate environment handling corporate law matters, with a focus on commercial transactions.
  
  
• Strong understanding of intellectual property, data protection and privacy laws.
  
  
• Excellent negotiation, communication, and drafting skills.
  
  
• A high level of self-motivation with the ability to work independently with a commitment to client services and the ability to work collaboratively in a fast-paced and dynamic environment.
  
  
• Superior attention to detail and accuracy.
  
  
• Experience with common business software tools, such as Microsoft Office (Word, Outlook, PowerPoint, Excel).
  
  
• Hands-on experience drafting, negotiating, and managing all aspects of commercial transactions. International and/or governmental contract experience helpful.
  
  
• Fluency in English (written and spoken) required.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Saint Xavier University prides itself on its Mercy mission and excellent teaching prowess. We are seeking adjunct faculty members to provide clinical practicum supervision.

SXU faculty are dedicated to high-quality teaching for its diverse student population. We strive to facilitate student success in learning, and to meet the individual educational needs of each individual within our student body.

The successful adjunct candidate will be committed to teaching in a multicultural environment and welcome the opportunity to work with students with diverse learning abilities. Opportunities may exist to teach a flexible schedule that may include teaching assignments during days, evenings, and weekends, as needed. Adjuncts can teach up to two sections of undergraduate courses per semester.

Adjuncts are paid by stipend on a biweekly basis beginning on the first payroll following the course add/drop date.

We invite you to join our team and submit your application today!

Adjunct Faculty instructors at Saint Xavier University are responsible for course planning and instruction in classroom, lab, and/or clinical settings. Courses may be conducted in various delivery modes, such as in-person, online, hybrid and/or blended formats, with a preference towards in-person instruction. In addition, adjunct faculty are responsible for student evaluation, departmental communication, and timely and accurate submission of required paperwork related to instruction.

• Ability to supervise both on campus and off campus at various Chicagoland locations.
• Master of Science Degree in Speech Language Pathology
• Certificate of Clinical Competence (CCC) through the American Speech-Language Hearing Association (ASHA)
• Current Illinois State Licensure through Illinois Department of Financial and Professional Regulation (IDFPR)
• Minimum of 2 years' experience in clinical service delivery after receiving Certificate of Clinical Competence.
• Recent speech language pathology practice is preferred
• Availability to work independently in late afternoon, evenings, and Saturday mornings preferred
• Work hours are during active fall and spring semesters (16-weeks each)
• Time management, dependability, and creative problem-solving skills required
• Excellent oral and written communication skills
• Strong abilities to integrate technology into clinical practice and supervision
• Enthusiasm toward serving a diverse student and client population

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision, and core values of the university.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions, and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.

The College of Nursing is seeking a Professional Practice track faculty member for the Fall '26 semester. Professional Practice Track faculty position in Nursing will be at the assistant or associate professor level, depending on academic and clinical experience. The selected candidate is expected to contribute toward advancing the College of Nursing's mission and vision through teaching, service, and practice. The selected candidate will teach a course load of four courses per semester in nursing at the undergraduate level or graduate level as applicable.

• Maintaining professional experience in your field
• Contribute to the design and teach didactic, laboratory, and clinical practicum courses in the Nursing program as assigned
• Provide constructive and accurate academic advising to nursing students.
• Work with minimum supervision, maintain effective communication with colleagues, and use successful initiative to problem solve.
• Participate in service activities for the school
• Participate in shared governance activities both at the School and University level

• Masters of Science in Nursing required, earned Doctorate in Nursing preferred from an accredited program.
• Licensed or eligible for licensure as a registered nurse in the state of Illinois
• Certification in area of specialty preferred.
• Evidence of excellent teaching ability or potential.
• Scholarship potential and an interest in engaging students in research or translating research into practice preferred.
• Excellent oral and written communication skills, with a proficiency in English, written and spoken
• Enthusiasm toward serving a diverse student population
• Support for the Mission of Saint Xavier University and the Mercy Tradition's value of service to others ().
• Permission to work in the United States

Supervisory Responsibility: None

Work Environment:Classroom, Virtual and laboratory, clinical agency sites, and Online

Physical Demands:
Interaction with students in the classroom, clinical, laboratory, or virtual settings via course LMS, email, and occasional phone calls. Travel and interaction with patients and health care providers in Chicago area and surrounding clinical settings. Interactions with faculty, staff, and other constituents across the University in person, via phone call, email, and distance technologies.

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

• Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
• Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
• In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
• Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
• Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
• Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

• Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
• Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
• Produce analytical and product-focused presentations for both internal and external audiences.

• Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
• Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
  

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
2. 7+ years of health care-focused experience in new product development and/or health care data industry.
3. 5+ years of demonstrated experience supporting strategic growth initiatives.
4. Strong business acumen to develop and communicate recommendations to leadership.
5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
6. Familiarity with emerging technologies and solutions.
7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

The Department of Communication Sciences and Disorders invites applications for the Spring or Fall of '26. We're seeking a full-time, tenure-track, 9-month faculty position at the level of Assistant/Associate Professor. We seek applicants who wish to join a community of dedicated faculty and contribute to excellent academic and clinical teaching at the undergraduate and graduate levels, scholarship, student advising, student research supervision, and department, university, and community service.

• Expertise in Communication Sciences and Disorders.

• Contribute to excellent academic and clinical teaching at the undergraduate and graduate levels, scholarship, student advising, student research supervision, and department, university, and community service.

• Refine curriculum.

• Engage potential students.

• Engage in other faculty tasks associated with the program.

• A doctoral degree in Communication Sciences and Disorders is preferred. ABD near completion or a closely related discipline would be considered.

• Candidate must possess CCC-SLP, eligibility for Illinois state licensure, record of scholarly activity or promise of research productivity, and experience in clinical service delivery.

• While all areas of expertise will be considered, ability to teach in the following areas is desired: motor speech, acquired language disorders, and cognitive communication disorders

• Demonstrate scholarship potential and an interest in engaging students in research or translating research into practice.

• Excellent oral and written communication skills.

• Enthusiasm toward serving a diverse student population.

• Support for the Mission of Saint Xavier University and the Mercy Tradition's value of service to others ().

• Permission to work in the United States.

Classroom, Ludden Speech and Language Clinic, off campus clinical practicum sites, and online instruction.

Interaction with students in classroom setting, clinical supervision at practicum sites(both on & off campus), and online instruction (via Canvas Learning Management System). Travel and interaction with students at internship sites in Chicago area. Interactions with students, faculty, staff, and other constituents across the University in person, via phone call, email, and distance technologies.

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.

Penske Truck Leasing seeks highly motivated and qualified applicants to fill the unique position of Hiker (Vehicle Transporter/Truck Driver). This position is responsible for vehicle delivery and returning vehicles to Penske locations and Penske customers. Primarily, this position moves our box trucks up to 26' and for CDL Class A will include tractors and trailer movement. Position may also provide assistance to the service department to deliver parts and equipment.

This is a casual/on-call part-time truck driving job that is perfect for licensed CDL Class B or CDL Class A drivers seeking supplemental income and looking to work anywhere from 0 to 25 hours a week based on business needs.

• Follow appropriate safety procedures while driving trucks to destination of Penske location or customer locations
• Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order, report to location manager if any issues are found
• Obtain receipts or signatures for delivered goods and collect payment for services when required
• Report vehicle defects, accidents, traffic violations, or damage to the vehicles
• Other projects and tasks as assigned by supervisor

• 2 years of driving experience required
• 2 years of a clean DMV motor vehicle record required
• Valid Class B CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence
• CDL Class A license preferred
• Ability to read and follow written instructions is required.
• Ability to work independently, customer service skills, organizational skills, and a positive attitude are required
• In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency
• Regular, predictable, full attendance is an essential function of the job
• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Under the leadership of the Assistant General Manager, Operations (AGMO), the Specialized Operations Associate Supervisor is responsible for leading, training and supervising the daily operations of the General Office, Jewelry Department, and the Returns Desk (select locations), including tracking and maintaining financial reporting.

• Lead and coordinate the opening of the store: safe, controller, registers and distribution of reports
• Supervise SOA team is maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
• Act as escalation specialist in resolving customer issues, both internal and external

• Follows and trains Jewelry Standards and Shipping Guidelines, makes recommendations to improve processes and maintains inventory accuracy.
• Receives, verifies, and ensures the proper booking of all jewelry in accordance with Company standards
• Supervises the efficient processing of re-tickets, RTV's, Transfers, Advanced Shipping Notice (ASN) Shipments and price changes
• Oversee the retrieval and processing of all merchandise to be returned/transferred to the vendor in accordance with Company standards
• Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
• Maintain and audit the repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
• Receive and verify all merchandise for trunk shows, assist in show set-up/take down, recap results, and manage the consignment merchandise life-cycle
• Ensure SOA team prepares and submits all special order requests
• Process and oversee Jewelry fulfillment

• Resolves customer issues, ensure team provides customer service to all clients returning product, oversee associate scheduling, maintain product organization, create, pack and manifest transfers, and galvanize a return transfer compliance of 95%+

• Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
• Supporting the AGMO and corporate team with cross-functional training of specialized operations team,
• Assist in the implementation of policies and best practices, makes recommendations to Management team
• Proactively partner with AGMO and corporate team on weekly/monthly workload
• Motivate team to meet results; make recommendations to Management for hiring, firing and promotion decisions
• Assist managers and associates on the selling floor as necessary
• Following up on reporting, outstanding invoices, and escalated issues to resolve

• Ability to drive profitability through execution of SOA KPIs
• Comfortable with real-time coaching, working closely with Associates, Store Leadership and cross functional Corporate partners
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
• Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal work space organized
• Ability to influence team to follow store policies & procedures to help in decision-making
• Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
• Maintains confidentiality when handling issues
• Other store initiatives as assigned by management
• Ability to lift cartons (up to 50lbs), climb ladders, and handle racks and carts of merchandise.
• Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time (including medical, vision and dental).
• An amazing discount

The starting rate for this position is between $50,963.31 - $55,000.00 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).