Information Technology Jobs in Addison, TX

400 positions found — Page 4

Production Line Supervisor - Bilingual Spanish
Salary not disclosed
Plano, TX 2 days ago

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.


Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.


What you would be doing:

Responsible for safely Assemble quality products through the efficient use of manpower, materials, and equipment. The Production Assembly Line Supervisor, directs the activities to Production Assembly departments, promotes safe work practices, maintains production schedules and record keeping, and ensures quality standards are met. This position plans work, makes assignments, assists in the hiring process, trains new employees, and administers company policies consistently. Communicates well with Eng. Planning

  • Production Schedule and work order:
  • Close work order within 4hrs after return FG to Stock.
  • Manufacturing experience, Power Electronics, (UPS, Switchboards, Panel Boards, Power Distribution Units)
  • Accurately complete production reports; complete details of run time report.
  • Communicate any material shortages
  • Responsible of achieving the daily production requirements
  • Assessing project and resource requirements.
  • Train new employees utilizing the OI.
  • Achieve monthly productivity KPI.
  • Read, Review, Plan and organize production schedules. To meet OTD.


  • 5S and Safety: Promote safety in the workplace on a daily basis; lead and direct Safety Program on a team as defined
  • Lead safety discussions, training with employees, audit associate safety practices during walk around.
  • Maintain Delta’s competence plan
  • Ensure that all necessary PPE is being follow.
  • Report all safety issues to manager.
  • Maintain housekeeping standards 5S by inspecting each line, update line charts with data & comments.
  • Perform periodic check-ins after Initial training.
  • Teach employees to run 5S audits. And Follow Delta’s 5S Score Card.


  • Training and Coach: Provide on-the-job training for associates in all areas of their job duties.
  • Set Goals for employees & Make employees accountable.
  • Share and review company mission and goals.
  • Work on getting regular feedback from your team.


  • WIP & Material Management: Maintain Scrap report
  • Manage and report material with over usage/ over issue.
  • Responsible for area inventory control for the area.
  • Assess staffing levels, adhere to budgeted headcount numbers for work needs, and work with Production Manager and HR to fill.


  • Work Quality: Follow SOP.
  • Ready to work before and after shift starts.
  • Manage team meetings, and attend additional management team meetings as necessary.
  • Lead by example following the 3 basics rules, Safety, Quality and productivity.
  • Comply with and consistently administer company policies.
  • Accurate Safety, Production, Scrap, Quality an HR recordkeeping.


  • Process & Continuous Improvement: Identify limiting factors of production and make recommendations for continual improvement.
  • Maintain department procedure and work instructions and work with PE to update as necessary
  • Maintain compliance with QMS system; QA Scrap & First Piece Approvals
  • Schedule regular communication meetings to promote team building and improvement
  • Ensure that the EMS conforms to ISO14001: 2015
  • Ensure processes are delivering intended outcomes
  • Report to Top Management on the performance of the EMS; on opportunities for improvement; on change requirements; on innovations
  • Ensure the integrity of the EMS is maintained





What we require (Skills and Background):

  • Bachelor’s Degree or equivalent (preferred) in electrical
  • 5+ years of supervisory experience in high-Volume production and/or industrial industry.
  • Strong organizational, Leadership & administrative Skills.
  • Knowledge and understanding of fabrication, mechanical, electrical, and electronic principals,
  • Must understand specific OSHA and EPA standards as they relate to the plant environment.
  • Ability to interpret an extensive variety of technical instructions.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Computer literate – (MS Office) (ERP Systems – SAP)


What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

Not Specified
SMT Equipment Specialist (Afternoon Shift) (RICHARDSON)
Salary not disclosed
RICHARDSON, Texas 4 days ago
Job Summary

The SMT Maintenance Technician is responsible for ensuring the optimal performance and preventative maintenance of Surface Mount Technology (SMT) equipment during second shift hours, minimizing downtime and supporting continuous production.

Job Responsibilities

- Perform preventative maintenance, troubleshooting, and repair of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Diagnose and resolve complex electro-mechanical, pneumatic, and software issues on SMT production lines.
- Execute scheduled maintenance tasks according to established procedures and manufacturer specifications.
- Respond promptly to equipment breakdowns and production line interruptions, providing timely and effective solutions to restore functionality.
- Utilize schematics, diagrams, and technical manuals to guide repair and maintenance activities.
- Collaborate with production operators and engineers to identify recurring issues and implement corrective actions.
- Document all maintenance activities, repairs, and parts used accurately in the maintenance management system.
- Support equipment setup, calibration, and changeovers for various product builds.
- Identify opportunities for process improvement and contribute to the development of maintenance best practices.
- Adhere to all safety protocols and quality standards, including ESD procedures.

Job Qualifications

- Associate's degree in Electronics Technology, Mechatronics, or a related technical field, or equivalent relevant experience.
- Minimum of 3-5 years of experience in maintenance and repair of SMT manufacturing equipment.
- Strong understanding of SMT processes, equipment operation, and common failure modes.
- Proficiency in troubleshooting electrical, mechanical, pneumatic, and control systems.
- Ability to read and interpret schematics, blueprints, and technical manuals.
- Experience with various SMT equipment brands (e.g., Fuji, Mydata, ASM, Panasonic) preferred.
- Familiarity with preventive maintenance programs and computerized maintenance management systems (CMMS).
- Strong problem-solving skills and attention to detail.
- Ability to work independently on the night shift and as part of a team.
- Excellent communication skills, both written and verbal.
- Ability to lift up to 50 pounds and stand for extended periods.
- Flexibility to work overtime as needed.
temporary
SMT Maintenance Technician (2nd Shift - 3-11pm M-F) (RICHARDSON)
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 4 days ago
Job Summary

The SMT Maintenance Technician is responsible for ensuring the optimal performance and preventative maintenance of Surface Mount Technology (SMT) equipment during second shift hours, minimizing downtime and supporting continuous production.

Job Responsibilities

- Perform preventative maintenance, troubleshooting, and repair of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Diagnose and resolve complex electro-mechanical, pneumatic, and software issues on SMT production lines.
- Execute scheduled maintenance tasks according to established procedures and manufacturer specifications.
- Respond promptly to equipment breakdowns and production line interruptions, providing timely and effective solutions to restore functionality.
- Utilize schematics, diagrams, and technical manuals to guide repair and maintenance activities.
- Collaborate with production operators and engineers to identify recurring issues and implement corrective actions.
- Document all maintenance activities, repairs, and parts used accurately in the maintenance management system.
- Support equipment setup, calibration, and changeovers for various product builds.
- Identify opportunities for process improvement and contribute to the development of maintenance best practices.
- Adhere to all safety protocols and quality standards, including ESD procedures.

Job Qualifications

- Associate's degree in Electronics Technology, Mechatronics, or a related technical field, or equivalent relevant experience.
- Minimum of 3-5 years of experience in maintenance and repair of SMT manufacturing equipment.
- Strong understanding of SMT processes, equipment operation, and common failure modes.
- Proficiency in troubleshooting electrical, mechanical, pneumatic, and control systems.
- Ability to read and interpret schematics, blueprints, and technical manuals.
- Experience with various SMT equipment brands (e.g., Fuji, Mydata, ASM, Panasonic) preferred.
- Familiarity with preventive maintenance programs and computerized maintenance management systems (CMMS).
- Strong problem-solving skills and attention to detail.
- Ability to work independently on the night shift and as part of a team.
- Excellent communication skills, both written and verbal.
- Ability to lift up to 50 pounds and stand for extended periods.
- Flexibility to work overtime as needed.
temporary
SMT Engineering Tech (1st Shift - 6am-2:30pm M-F) - Mon-Fri Daytime Hours (RICHARDSON)
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 4 days ago
Job Summary

The SMT Engineering Tech will be responsible for supporting the surface mount technology (SMT) production lines, ensuring efficient operation, high-quality output, and continuous improvement through troubleshooting, maintenance, and process optimization.

Job Responsibilities

- Perform set-up, operation, and troubleshooting of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Monitor SMT production processes to identify and resolve issues related to component placement, solder paste application, and reflow profiles.
- Conduct preventative maintenance and calibration on SMT machinery to ensure optimal performance and minimize downtime.
- Assist engineers in the development and implementation of new SMT processes, equipment, and materials.
- Interpret and analyze SMT process data to identify trends, root causes of defects, and areas for improvement.
- Provide technical support to production operators, offering guidance on best practices and troubleshooting techniques.
- Participate in continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to enhance SMT line efficiency and product quality.
- Maintain accurate records of equipment maintenance, process parameters, and production issues.
- Adhere to all safety protocols and quality standards within the SMT department.

Job Qualifications

- Associate's degree in Electrical Engineering Technology, Electronics, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience working with SMT production lines and equipment.
- Strong understanding of SMT processes, including solder paste deposition, component placement, reflow soldering, and AOI.
- Proficiency in operating and troubleshooting various SMT equipment (e.g., Fuji, MyData, Universal, MPM, DEK, Koh Young, Mirtec).
- Ability to read and interpret technical drawings, schematics, and process specifications.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Strong communication and interpersonal skills to effectively collaborate with engineers and production teams.
- Ability to work independently and as part of a team in a fast-paced manufacturing environment.
- Familiarity with IPC standards (e.g., IPC-A-610) is a plus.
temporary
SMT Process Technician (6am-2:30pm Weekdays) (RICHARDSON)
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 4 days ago
Job Summary

The SMT Engineering Tech will be responsible for supporting the surface mount technology (SMT) production lines, ensuring efficient operation, high-quality output, and continuous improvement through troubleshooting, maintenance, and process optimization.

Job Responsibilities

- Perform set-up, operation, and troubleshooting of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Monitor SMT production processes to identify and resolve issues related to component placement, solder paste application, and reflow profiles.
- Conduct preventative maintenance and calibration on SMT machinery to ensure optimal performance and minimize downtime.
- Assist engineers in the development and implementation of new SMT processes, equipment, and materials.
- Interpret and analyze SMT process data to identify trends, root causes of defects, and areas for improvement.
- Provide technical support to production operators, offering guidance on best practices and troubleshooting techniques.
- Participate in continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to enhance SMT line efficiency and product quality.
- Maintain accurate records of equipment maintenance, process parameters, and production issues.
- Adhere to all safety protocols and quality standards within the SMT department.

Job Qualifications

- Associate's degree in Electrical Engineering Technology, Electronics, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience working with SMT production lines and equipment.
- Strong understanding of SMT processes, including solder paste deposition, component placement, reflow soldering, and AOI.
- Proficiency in operating and troubleshooting various SMT equipment (e.g., Fuji, MyData, Universal, MPM, DEK, Koh Young, Mirtec).
- Ability to read and interpret technical drawings, schematics, and process specifications.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Strong communication and interpersonal skills to effectively collaborate with engineers and production teams.
- Ability to work independently and as part of a team in a fast-paced manufacturing environment.
- Familiarity with IPC standards (e.g., IPC-A-610) is a plus.
temporary
Senior SMT Process Development Engineer (RICHARDSON)
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 4 days ago
Job Summary

The SMT Process Engineer IV is a senior-level technical expert responsible for optimizing and maintaining surface mount technology (SMT) processes to ensure high-quality, efficient, and cost-effective electronic assembly. This role involves advanced troubleshooting, process development, and continuous improvement initiatives across multiple SMT lines, often acting as a lead or mentor within the engineering team.

Job Responsibilities

- Lead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).

- Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.

- Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.

- Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.

- Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.

- Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.

- Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.

- Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.

- Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.

- Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).

Job Qualifications

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.

- 8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.

- Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).

- Deep understanding of IPC-A-610 and J-STD-001 standards.

- Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).

- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

- Demonstrated ability to lead technical projects and drive process improvements.

- Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.

- Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.

- Ability to work effectively in a fast-paced, dynamic manufacturing environment.
temporary
SMT Engineering Tech (1st Shift - 6am-2:30pm M-F) (RICHARDSON)
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 2 days ago
Job Summary

The SMT Engineering Tech will be responsible for supporting the surface mount technology (SMT) production lines, ensuring efficient operation, high-quality output, and continuous improvement through troubleshooting, maintenance, and process optimization.

Job Responsibilities

- Perform set-up, operation, and troubleshooting of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Monitor SMT production processes to identify and resolve issues related to component placement, solder paste application, and reflow profiles.
- Conduct preventative maintenance and calibration on SMT machinery to ensure optimal performance and minimize downtime.
- Assist engineers in the development and implementation of new SMT processes, equipment, and materials.
- Interpret and analyze SMT process data to identify trends, root causes of defects, and areas for improvement.
- Provide technical support to production operators, offering guidance on best practices and troubleshooting techniques.
- Participate in continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to enhance SMT line efficiency and product quality.
- Maintain accurate records of equipment maintenance, process parameters, and production issues.
- Adhere to all safety protocols and quality standards within the SMT department.

Job Qualifications

- Associate's degree in Electrical Engineering Technology, Electronics, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience working with SMT production lines and equipment.
- Strong understanding of SMT processes, including solder paste deposition, component placement, reflow soldering, and AOI.
- Proficiency in operating and troubleshooting various SMT equipment (e.g., Fuji, MyData, Universal, MPM, DEK, Koh Young, Mirtec).
- Ability to read and interpret technical drawings, schematics, and process specifications.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Strong communication and interpersonal skills to effectively collaborate with engineers and production teams.
- Ability to work independently and as part of a team in a fast-paced manufacturing environment.
- Familiarity with IPC standards (e.g., IPC-A-610) is a plus.
temporary
SMT Process Engineer IV - Advanced Troubleshooting Expertise (RICHARDSON)
✦ New
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 1 day ago
Job Summary

The SMT Process Engineer IV is a senior-level technical expert responsible for optimizing and maintaining surface mount technology (SMT) processes to ensure high-quality, efficient, and cost-effective electronic assembly. This role involves advanced troubleshooting, process development, and continuous improvement initiatives across multiple SMT lines, often acting as a lead or mentor within the engineering team.

Job Responsibilities

- Lead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).

- Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.

- Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.

- Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.

- Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.

- Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.

- Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.

- Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.

- Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.

- Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).

Job Qualifications

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.

- 8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.

- Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).

- Deep understanding of IPC-A-610 and J-STD-001 standards.

- Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).

- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

- Demonstrated ability to lead technical projects and drive process improvements.

- Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.

- Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.

- Ability to work effectively in a fast-paced, dynamic manufacturing environment.
temporary
SMT Process Engineer IV
🏢 JABIL CIRCUIT, INC
Salary not disclosed
Richardson, TX 4 days ago

Job Summary

The SMT Process Engineer IV is a senior-level technical expert responsible for optimizing and maintaining surface mount technology (SMT) processes to ensure high-quality, efficient, and cost-effective electronic assembly. This role involves advanced troubleshooting, process development, and continuous improvement initiatives across multiple SMT lines, often acting as a lead or mentor within the engineering team. Job Responsibilities
  • Lead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).

  • Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.

  • Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.

  • Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.

  • Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.

  • Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.

  • Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.

  • Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.

  • Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.

  • Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).


Job Qualifications

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.

  • 8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.

  • Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).

  • Deep understanding of IPC-A-610 and J-STD-001 standards.

  • Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).

  • Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

  • Demonstrated ability to lead technical projects and drive process improvements.

  • Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.

  • Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.

  • Ability to work effectively in a fast-paced, dynamic manufacturing environment.

permanent
Corporate Executive Sushi Chef
Salary not disclosed
Richardson, TX 3 days ago

Job Overview

The Corporate Executive Sushi Chef at GBC Food Services leads the design, development, and deployment of new Sushi and Prepared Foods lines through product innovations, and new concepts to drive growth across our national network of franchise kiosks, primarily located in grocery stores and other host locations. This role also oversees training programs to ensure franchisees and internal teams consistently deliver exceptional quality, safety, and customer service. This role partners with cross-functional teams, franchisees, host location clients, and external stakeholders to advance GBC’s reputation as an industry leader in prepared foods.


This role requires significant travel to locations nationwide to support R&D initiatives and deliver in-person presentations and trainings as needed. Occasional travel on short notice should be expected. ServSafe Manager Certification is required to ensure ongoing compliance with food safety standards.

________________________________________

Supervisory Responsibilities

  • Directly supervises R&D team members, including, product developers, chefs, and trainers.
  • Provides leadership, mentorship, and professional development to support high performance and continuous learning.

________________________________________

Key Responsibilities

  • Lead ideation, prototyping, and commercialization of new food products and menu offerings for franchise kiosks in collaboration with franchisees, culinary teams, and host locations.
  • Manage all aspects of the product lifecycle, from concept development to market launch, ensuring products meet quality, safety, regulatory, and client requirements.
  • Oversee recipe development, sensory evaluation, nutritional analysis, and sourcing of ingredients.
  • Design, implement, and continuously improve comprehensive training programs for franchisees and staff covering food safety (including ServSafe), product preparation, customer service, and operational procedures.
  • Facilitate in-person and virtual training sessions, ensuring training materials are effective, up-to-date, and tailored for adult learners.
  • Partner with Operations, Quality Assurance, Marketing, and Supply Chain to coordinate successful rollout and adoption of new products and processes.
  • Serve as a subject matter expert for R&D during client meetings.
  • Stay informed of industry trends, competitor offerings, and emerging technologies to maintain GBC’s leadership position in the market.
  • Champion a culture of quality and continuous improvement, ensuring all products undergo regular review and not only meet but surpass food safety, labeling, and client standards.
  • Drive culinary innovation that consistently surpasses client expectations, while designing products and programs for operational scalability and seamless execution across all platforms. Ensure all new offerings can be effectively deployed and replicated across a geographically dispersed franchise network.
  • Drive disruptive culinary innovation by anticipating emerging consumer trends, experimenting with new ingredients and technologies, and advocating for agile development cycles that keep GBC at the forefront of the industry.
  • Partner proactively with franchisees, host clients, and cross-functional stakeholders, utilizing feedback and collaborative pilots to co-create, iterate, and refine products and processes.

________________________________________

Competencies

  • Exceptional project management, organizational, and time management skills.
  • Ability to adapt to changing priorities and short timelines with ease and positivity.
  • Strong interpersonal, communication, and presentation abilities.
  • Leadership style that encourages openness and fosters a productive and inclusive team dynamic.
  • Creative, innovative thinker with a passion for the culinary arts.
  • Desire to mentor others and lead by example.
  • Ability to influence across all levels of the organization and with external partners.
  • Commitment to quality, safety, and operational excellence.

________________________________________

Required Skills/Abilities

  • Expertise in food product development, commercialization, and training design/delivery.
  • Proficiency in MS Office, recipe management, and learning management systems (LMS).
  • Advanced understanding of food safety, regulatory compliance, and sensory evaluation.
  • Strong facilitation and adult learning methodology skills.
  • Ability to travel frequently.
  • Valid ServSafe Manager Certification (required).

________________________________________

Education and Experience

  • Bachelor’s degree in food science, Culinary Arts, Nutrition, Hospitality Management, or related field required; Pan-Asian or sushi experience preferred.
  • 5+ years of progressive experience in food service R&D, product innovation, or training, including leadership roles.
  • Experience supporting franchise operations, especially within prepared foods or foodservice retail environments.
  • Demonstrated record of launching successful products and leading training programs for geographically dispersed teams.
  • Experience supporting franchise operations, especially within sushi, prepared foods or foodservice retail environments.

________________________________________

Physical Requirements

  • Prolonged periods working at a desk and on a computer.
  • Prolonged periods of standing, walking and operating in varying climate areas hot/cold. Such as freezer/cooler and hotline areas.
  • Frequent travel to client locations, requiring standing, walking, and light lifting (up to 25 pounds).
  • Frequent hands-on food preparation in test kitchens, presentation areas or franchise kiosks.

________________________________________

Work Environment

  • On-site based when not in the field. Areas include (but not limited to): presentation areas, test kitchen, office and host locations (i.e. grocery stores and franchise kiosks).
  • Fast-paced, dynamic environment requiring adaptability and cross-functional collaboration.

________________________________________

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All positions at GBC Food Services are considered on-site. Any alternative work arrangements are temporary and subject to change at any time, with or without advance notice.

________________________________________

Equal Opportunity Statement

GBC Food Services, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Not Specified
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