Information Technology For Development Jobs in Edgewood Florida

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Health Information Technology:

The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services. Through collaboration, we provide a robust, secure infrastructure and leverage technical tools to enable mission attainment.

The Opportunity:

The Enterprise Systems Manager is responsible for the design, administration, maintenance, and performance of the core systems utilized at the College of Medicine and affiliated entities; to include customized consumption of university core resources, as well as uniquely owned system and services for the college. Acting as Unit Leader, the role will provide direct oversight of daily activities, own escalated incident resolution, champion system implementation efforts, and manage relationships with relative technical partners and vendors.

Responsibilities:

Operations, Systems Administration, and Technical Management:

• 
  

• Act as Health Information Technology Enterprise Systems unit leader, overseeing the planning, architecture, installation, implementation, and maintenance of the core and unique systems and services for the College of Medicine and affiliated programs.

  
  

• Supervise Systems Administrators, providing guidance over daily activities; including hiring, training, development, task assignment, and coaching.

  
  

• Perform high-level systems activities to maintain workload balance and service escalated tasks.

  
  

• Ensure systems/services are appropriately maintained, meeting operational expectations, and align with security standards.

  
  

• Own the protection against technical vulnerabilities, as well as investigation and mitigation of incidents

  
  

• Lead concurrent initiatives; including proposal, prioritization, scheduling, project planning, and communication

  
  

• Generate detailed documentation for systems, workflows, change management, and project planning

  
  

• Champion initiatives to deliver timely customized systems and applications to support the client base.

  
  

• Consume central services, working with campus colleagues to tailor unique needs of the service environments.

  
  

Strategic Planning/Leadership:

• 
  

• Coordinate with Health IT leadership to develop a sustainable, scalable, and consistent service model, aligning technical and business practices to support the college's and university's strategic goals and initiatives.

  
  

• Provide Health IT Leadership with technical documentation, Standard Operating Procedures (SOPs), analytical reports, and strategic road maps on service efforts and technical planning for the organization

  
  

• Research and advise trends in technical innovation, related to healthcare, medical education, and biomedical research.

  
  

• Set Annual/long-term unit goals, capture and present unit/system performance metrics, seeking opportunities to improve efficiency.

  
  

• Maintain currency and communicate the Health IT Service Catalog for Enterprise Systems, pertaining to standardization of services, softwares, and devices offered and supported.

  
  

Outreach, Education and Training:

• 
  

• Represent Health IT at college/university/external technical committees/forums. Seek opportunities to increase efficiency(software licensing, economies of scale procurement, standardization, redundancy in efforts and resources.

  
  

• Build and strengthen open collaborative relationships between all university IT units, AHSC Departments, and health partners to align efforts across organizations, ensure transparency, manage expectations, as well as create awareness and a sense of common purpose.

  
  

• Coordinate strategic efforts between stakeholders in the development and enforcement of department, college, and university policies, procedures, and best practices.

  
  

• Maintain advanced working knowledge and competency for unit, respective to current and future state of the college's systems, through regular research, forum monitoring, educational programs, and conference participation.

  
  

Other Duties, as assigned

• 
  

• Timely completion of all required university and college trainings and updates

  
  

• Contributes to the overall success of the College by performing all other duties and responsibilities, as assigned.

  
  

• Promote a positive work environment within Health IT while performing duties not specified above.

  
  

• Job duties will apply to all areas of the COM, UCF Health and Burnett Biomedical Medical. There will be limited interaction with AHSC components and teaching hospital for the time being. The level of interaction and collaboration will change to encompass the AHSC and teaching hospital as the efforts toward establishing and building out the campus.

  
  

Minimum Qualifications:

Bachelor's Degree and 6 years of relevant experience, High School Diploma (or equivalent) and 10 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Proficiency with Microsoft infrastructure tools, including Active Directory, Group Policy, SCCM/MECM, SCOM, SharePoint, and IIS.

  
  

• Experience delivering and managing enterprise-level services and systems such as Linux environments, SQL/MySQL databases, Mobile Device Management platforms (InTune, JAMF), Secure Printing, and Interface Engines.

  
  

• Working knowledge of cloud architecture and services (e.g., Azure, AWS), including strategy, hosting, virtualization, and interconnectivity.

  
  

• Familiarity with enterprise network technologies, including port specifications, firewall rules, DHCP configuration, and monitoring/troubleshooting tools.

  
  

• Demonstrated leadership in a complex IT environment, including supervising technical teams, resolving escalated issues, and overseeing cross-functional projects.

  
  

• Experience working in academic, research, or healthcare IT environments, with an understanding of their unique operational needs.

  
  

Additional Application Materials Required:

In addition to your application, please submit a cover letter and resume.

Special Instructions to the Applicants:

• 
  

• The salary for this position is expected to be between $89,076 - $122,479. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

  
  

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

  
  

• Classification Title: Manager, Information Technology III

  
  

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• 
  

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  
  

• Paid time off, including annual and sick time off and paid holidays

  
  

• Retirement savings options

  
  

• Employee discounts, including tickets to many Orlando attractions

  
  

• Education assistance

  
  

• And more...For more benefits information, view the UCF Employee Benefits Guide.

  
  

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery. UCF IT supports the university's mission of teaching, learning, research, and community engagement. For more information about UCF IT, visit .

The Opportunity:

UCF Information Technology (UCF IT) is seeking a Cloud Computing Engineer I to join the Infrastructure team and apply technical expertise to maintain UCF's cloud computing environment. The Cloud Computing Engineer I will support cloud infrastructure across AWS, Azure, VMware, and Google Cloud, with a focus on software-defined networking and zero-trust architectures.

The Cloud Computing Engineer I will follow documentation and best practices, consult with internal customers on new projects and implementations, and collaborate with multiple teams and departments during new Azure cloud initiatives.

Responsibilities:

• 
  

• Respond to service requests and incidents related to Azure cloud infrastructure. Fulfill routine infrastructure requests including virtual machine provisioning, storage allocation, and network configurations. Troubleshoot basic issues and escalate complex problems to senior engineers as appropriate.

  
  

• Perform routine infrastructure builds and deployments in Azure, including virtual machines, virtual networks, storage accounts, and other cloud resources. Follow established templates, runbooks, and best practices to ensure consistent and secure deployments across environments.

  
  

• Monitor cloud infrastructure performance, availability, and cost metrics using Azure Monitor, Log Analytics, and related tools. Build and maintain dashboards to visualize key performance indicators. Alert appropriate teams when thresholds are exceeded or anomalies are detected.

  
  

• Use and help maintain script repositories for common Azure functions using PowerShell, Terraform, and other Infrastructure as Code tools. Execute automation scripts for routine tasks, contribute to script improvements, and document procedures for team use.

  
  

• Adhere to UCF Infrastructure ITIL processes, such as request and change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinate with stakeholders to minimize disruption and ensure smooth implementation of changes.

  
  

• Maintain accurate and up-to-date documentation of cloud configurations, procedures, standards, and operational guidelines. Contribute to internal knowledge-sharing initiatives by creating and updating technical documentation in the team wiki and knowledge base.

  
  

• Assist with cloud security and compliance tasks, including reviewing access permissions, supporting audit requests, and helping to remediate findings from security assessments. Follow established security policies and best practices for Azure environments.

  
  

Minimum Qualifications:

Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Experience supporting Azure cloud infrastructure, including virtual machines, storage, and virtual networks.

  
  

• Proficiency using Azure Monitor, Log Analytics, and dashboard creation for performance and cost monitoring.

  
  

• Ability to troubleshoot Azure infrastructure issues and escalate appropriately within a support tier model.

  
  

• Familiarity with ITIL processes, especially request, incident, and change management.

  
  

• Ability to follow established runbooks, templates, and deployment standards to ensure consistent, secure cloud builds.

  
  

• Hands-on experience with PowerShell, Terraform, or other Infrastructure as Code (IaC) tools for automation and script maintenance.

  
  

The most successful candidates may possess the following qualities:

• 
  

• Strong documentation skills, including maintaining configuration records, technical procedures, and knowledge base articles.

  
  

• Understanding of cloud security principles, access management, and compliance requirements within Azure environments.

  
  

Special Instructions to the Applicants:

The anticipated salary range for this position is $56,030 to $60,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.

Our employees are unified in a shared dedication to our customers' mission and quest for professional growth.

L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.

Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech.

With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.

Overview: Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains.

We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.

Date: Wednesday, April 1st Time: 2:00
- 5:30pm Location: Will be provided in invite Please note, this event is not for recent or new college graduates.

Opportunities at L3Harris: Software Engineers Systems Engineers Space Vehicle Engineers Systems, Integration and Test RF Engineers Network Planning Engineers Program Finance Contracts Trade Compliance Qualifications: Minimum of a Bachelor's degree 3 years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12 years experienced with a Bachelor's degree) An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation Relevant experience within aerospace, defense, or technology industries.

Benefits of Joining L3Harris: Innovative Projects: Contribute to pioneering advancements in space systems technology.

Global Impact: Work on projects with far-reaching global influence.

Professional Development: Thrive in a collaborative workplace that promotes career advancement.

Compensation & Flexibility: Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.

Dedication to Excellence: Join a team dedicated to innovation where your work contributes to the greater good in defense, aerospace, and beyond.

9/80 work schedule: Every other Friday off! Click 'APPLY NOW' to register for this event.

Should we have opportunities that align with your background we'll send you an invite with details about the event.

L3Harris Technologies is proud to be an Equal Opportunity Employer.

L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance.

Security clearances may only be granted to U.S.

citizens.

In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.

Please click here for the E-Verify Poster in English or Spanish .

For information regarding your Right To Work, please click here for English or Spanish .

d24ad0b8-823f-4e68-a892-2986ccdf7392

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.

Our employees are unified in a shared dedication to our customers' mission and quest for professional growth.

L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.

Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech.

With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.

Overview: Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains.

We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.

Date: Wednesday, April 1st Time: 2:00
- 5:30pm Location: Will be provided in invite Please note, this event is not for recent or new college graduates.

Opportunities at L3Harris: Software Engineers Systems Engineers Space Vehicle Engineers Systems, Integration and Test RF Engineers Network Planning Engineers Program Finance Contracts Trade Compliance Qualifications: Minimum of a Bachelor's degree 3 years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12 years experienced with a Bachelor's degree) An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation Relevant experience within aerospace, defense, or technology industries.

Benefits of Joining L3Harris: Innovative Projects: Contribute to pioneering advancements in space systems technology.

Global Impact: Work on projects with far-reaching global influence.

Professional Development: Thrive in a collaborative workplace that promotes career advancement.

Compensation & Flexibility: Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.

Dedication to Excellence: Join a team dedicated to innovation where your work contributes to the greater good in defense, aerospace, and beyond.

9/80 work schedule: Every other Friday off! Click 'APPLY NOW' to register for this event.

Should we have opportunities that align with your background we'll send you an invite with details about the event.

L3Harris Technologies is proud to be an Equal Opportunity Employer.

L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance.

Security clearances may only be granted to U.S.

citizens.

In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.

Please click here for the E-Verify Poster in English or Spanish .

For information regarding your Right To Work, please click here for English or Spanish .

d24ad0b8-823f-4e68-a892-2986ccdf7392

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.

Entry Level Software Developer

SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.

You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.

Entry Level Software Developer Requirements:

• 
  
• Must possess a Bachelor's degree
  
• Must have 9 months+ of TECHNICAL experience
  
• Must be relocatable to multiple different locations and in office
  
• Ability to earn a government security clearance
  
• Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
  
• Experience with software development and programming using Java, C#, or similar object-oriented programming language.
  
• Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
  
• Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
  
• Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.
  

Entry Level Software Developer Responsibilities

• 
  
• Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
  
• Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
  
• Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
  
• Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
  
• Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
  
• Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.
  

Where SkillStorm stands out:

• 
  
• Competitive salary
  
• Enterprise level technology training and certification
  
• Opportunity to work for enterprise companies and government agencies
  
• Health, Vision, Dental, and Life Insurance with 401K
  
• Continuous mentorship and support
  

About SkillStorm

Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.

We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Are you passionate about customer satisfaction and building long-term customer relationships? Quotewerks is a Florida-based software company dedicated to helping small and mid-sized businesses streamline operations and drive growth through quote and proposal software. We are looking for a Customer Success Specialist who is committed to ensuring QuoteWerks customers consistently realize value through our products. This is an on-site position located in Orlando, FL.

We’ll Provide:

• Robust benefits package including health insurance, dental, vision, 401K, PTO, and holidays
• Salary range of $45,000 - $55,000, plus quarterly bonus opportunities
• A set schedule of 8:45am-5:15pm to help promote work/life balance
• Small team, big impact - your work will directly shape the customer experience and company growth
• Collaborative, supportive culture where your voice matters
• Opportunities for continued growth and learning

What You’ll Do:

• Serve as the customer retention specialist for all existing QuoteWerks customers
• Own renewal outcomes by ensuring customers clearly see and experience the value of QuoteWerks leading up to renewal
• Monitor customer health metrics, usage patterns, and engagement signals to proactively identify and address at-risk accounts
• Develop and execute targeted retention strategies for customers showing signs of churn risk
• Ensure customers are taking advantage of the full range of QuoteWerks products and features, and identify opportunities where other QuoteWerks products may meet their needs
• Gather customer usage data relevant for product development and enhancements.
• Generate QuoteWerks revenue through upsell and cross-sell opportunities
• Work with internal teams to advocate for customer needs, provide feedback, and contribute to continuous product and process improvement

Skills You’ll Need:

• 2-3 years of experience in customer/client success, account management, or a similar customer-facing role (SaaS, technology, and CRM experience strongly preferred)
• 2-3 years of experience in a B2B environment (again, SaaS experience is a plus)
• 2+ years of experience working in a small office environment
• Experience in a high call-volume roll
• Tech savvy with the ability to explain complex concepts in a user-friendly way
• Prior experience managing and optimizing a portfolio of customers and achieving financial goals
• Familiarity with CRM or accounting software is a plus
• Strong business and people skills, including planning, presentation, sales, and business acumen

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here:

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in Orlando, Florida, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%) as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.