Information Technology For Development Jobs in Chicago
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Rise is an award-winning , full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.
We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.
Location: Chicago, 4 days in office
GENERAL PURPOSE OF JOBThe Director, Social Investment is responsible for managing a team of paid social experts that activate and manage social campaigns across all social platforms. You will be trusted to oversee a growing client portfolio and collaborate with other team members to deliver innovative solutions to the book of business. This role will also be focused on helping Rise drive revenue growth through three core areas:
- Partnering with the Account Management team mapped to their respective portfolio of accounts to retain current business through delivering a remarkable experience and superior results.
- Working in full collaboration with the Account Management team to grow pre-existing Rise revenue through uncovering and tactically up-selling strategic client growth opportunities, an emphasis on cross-channel or full-funnel growth initiatives
- Supporting new business revenue growth by partnering with Business Development, Account Management, Media Strategy and other channel leaders on new business initiatives
As part of accomplishing the above objectives, the Director, Social Investment will be expected to successfully and fluidly operate across a wide variety of internal and external situations ranging from coaching internal channel managers on complex strategic initiatives, to pitching C-Level client contacts on new business opportunities, to working with Client Partners to craft compelling narratives in order to sell-through strategic growth initiatives.
In addition, this individual must be well-spoken, have strong presentation skills, understand client relationship/risk management, be comfortable managing a high performance team and overseeing large complex accounts with multiple stakeholders in a fast-paced work environment.
The right candidate will be passionate about social media and its importance in the consumer journey and marketing funnel. They must have an astute understanding of the social landscape - including all channels, technologies, platforms, etc. and be a leader promoting collaboration and ideation.
- As a supervisor, the Director will oversee employee development and retention, including training and goal setting, and lead the team in ensuring ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness. Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams.
KEY RESPONSIBILITIES:
- Establish a center of excellence that efficiently executes paid social initiatives while driving innovation aligned to business goals.
- Develop and execute social strategies for both evergreen and event-based campaigns, working closely with internal / external stakeholders
- Provide strategic guidance to clients; anticipate and address client needs and challenges; plan and develop measurable programs that are on strategy, within budget and exceed client objectives marked by clear success criteria (pre and post campaign) and benchmarks
- Develop social strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectives
- Optimize targeting, segmentation, and performance across product categories, audiences / personas, and industries, continuously analyzing data and making recommendations for improvement
- Drive digital marketing innovation by harnessing AI-driven automation, emerging technologies, and cutting-edge industry best practices to position Rise as a leader in social
- Manage financials, including budget allocation, client billing, team billability and account profitability
- Deliver insightful and persuasive presentations to clients and prospects
- Own execution accuracy across all team members
- Responsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention
- Overall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issues
- Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows
- Be a thought-leader; proactively advise on social trends, tools, technologies, and recommend direction for investment and implementation; seek opportunities to vet and test new technologies
- Partner with the Director, Partnerships to cultivate strong relationships with social partners, including responsibility for JBP stewardship, as assigned
JOB REQUIREMENTS
Appropriate education and / or experience may be substituted on an equivalent basis
Education:
- Bachelor’s degree (communications, marketing, advertising, or business)
- Ability to speak, read and write the English language
Certifications:
- Certificates in Meta, TikTok, Snap, YouTube required; experience with other social / social adjacent platforms a plus (X, Reddit, LinkedIn, Pintrest, etc.)
Experience:
- 10+ years relevant work experience in digital / social marketing; agency experience a plus
- 5+ years of experience tactically managing campaigns in-platform
- Experience in / familiarity with additional digital channels (Programmatic, SEO, Affiliate, or Paid Search) is a plus
- Expert usage of Microsoft Office suite, with strong emphasis on Excel
- Experience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologies
- Experience developing, managing and leading high performance teams required
- Strong relationships with publisher and technology partners
- Expert knowledge of the importance and role of social within a media plan and how to leverage its strengths
- Client-facing and/or C-level track record
- Experience participating in new business pitches, both behind-the-scenes and in-the-room
Knowledge, Skills & Abilities:
- Proficient in social tactics and strategies
- Demonstrated experience managing strategy for large, complex clients with minimums of $5M+ spend per year while being held to strict client goals
- Strong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client results
- Proven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account / team
- Proven experience facilitating and initiating creative thinking in the digital space: content, media, social, activation
- Establishes self as a trusted resource by developing relationships with key internal and external stakeholders
- Dedication to completing projects and tasks with passion and a relentless pursuit of excellence; ability to excel in a complex and changing marketplace
- Ability to identify / recruit / retain top talent; experience positively managing personnel issues
- Superior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical level
- High comfort level participating in brainstorms and ideation sessions
- Ability to work with a team to think tactically and execute accurately in order to align media execution with client needs
- Passion and desire to continue media and channel education by completing ongoing training and certification programs for platforms, media, leadership and other business skills
- Travel:
We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today.
This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.
We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.We're looking for talent like you who can continue to elevate our work and culture.
General Purpose of Job: The Manager, Investment, Programmatic is responsible for effectively supervising a team and set of clients with a focus on accuracy, growth, and innovation.
This individual will act as a subject matter expert on programmatic strategy and execution, assuming a client facing role during pre-sales activity and enterprise-level client meetings.
The ideal candidate will have a demonstrated track record of tactical channel expertise and possess a strong understanding of channel strategy and goals.
As a supervisor, the Manager will oversee employee development and retention, including training and goal setting, and lead the team in ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness.
Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams.
Key Responsibilities:Onboard, maintain and grow assigned client portfolio; coordinate / collaborate with Account Management, Media Strategy and programmatic leadership on long-term strategic roadmap Develop programmatic strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectives Create presentations, regular reporting, and other documents for client use in the evaluation and approval of programmatic campaigns Develop programmatic campaign targeting and measurement strategies, ensuring it aligns to the client's business goals; oversee strategy implementation across all programmatic mediums (display, video, native, digital audio, CTV, digital out of home) Develop action plans for achieving and measuring campaign success; identify KPIs, processes for measurement, and optimization strategies Own performance accuracy for campaign execution, optimization, and insights for all assigned clients Develop processes to help improve efficiency of the team; scale processes across greater programmatic practice Keep agency counterparts and clients up to date on industry trends and technology partners, seeking out opportunities to vet and test new technologies Research, vet and test technology partners to drive performance for clients Responsible for managing a team of direct reports (remote and across all Rise locations) Accountable for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention Overall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issues Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows Watch and check programmatic media trends, tools, technologies, and recommend direction for investment and implementation Represent Rise to vendor reps to analyze value and applicability of media vehicles/tactics for plan consideration as needed Participate in vendor meetings with current and potential partnersEducation:Bachelor's degree (communications, marketing, advertising, or business) Ability to speak, read and write the English language Experience: 4+ years relevant work experience in digital / programmatic media preferred; agency experience a plus Expert usage of Microsoft Office suite, with strong emphasis on Excel Experience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologies Experience developing and managing high performance teams a plus Strong relationships with publisher and technology partners Advanced knowledge of the importance and role of programmatic within a media plan and how to leverage it strengths Proven ability to convert and implement strategic plan directions into flawless tactical executions Demonstrated understanding of media planning concepts such as reach, frequency, frequency management, impression share, ROI, ROAS, and other KPIsCertificates, Licenses, Registrations:Certificates in Google DV360, Google Campaign Manager, and The Trade Desk required.Knowledge, Skills & Abilities:Strong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client results Proven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account team Establishes self as a trusted resource by developing relationships with key internal and external stakeholders Superior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical level High comfort level participating in brainstorms and ideation sessions Ability to work with a team to think tactically and execute accurately in order to align media execution with client needsEmployees can be expected to be paid an annualized salary range of $75,000-$95,000.00, based on variations in knowledge, skills, experience and market conditions.
#LI-MW1
Description
What We're Looking For:
As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.
What You'll Do:
Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
Champion innovation and the adoption of emerging technologies across implementation practices
Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
Effectively communicate project status and deliverables with internal and external teams to ensure project success.
Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.
What You'll Bring:
A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
Proven ability to lead cross-functional teams and influence without direct authority
Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
A deep understanding of and passion for media, news, and current affairs.
Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
Excellent written and verbal communication skills in English. Spanish or another language is a plus.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview
Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
The Associate Manager, Programmatic is responsible for effectively supervising a team and set of clients with a focus on accuracy, growth, and innovation. This individual will act as a subject matter expert on Programmatic strategy and execution, assuming a client facing role during pre-sales activity and enterprise level client meetings. As a supervisor, the Associate Manager, Programmatic will oversee employee development and retention, including training and goal setting. Additionally, this individual is an expert at process/project management, efficiently creating processes that can be scaled across multiple accounts or teams.
KEY RESPONSIBILITIES
- Act as direct supervisor for up to (4) direct reports in Chicago, Buenos Aires, and/or Mexico City
- Accountable for all aspects of team oversight, including: employee onboarding, employee training, employee performance (accountability and behavior), employee retention
- Maintain target utilization for assigned work and for direct reports work.
- Onboard, maintain and grow assigned client base: coordinate with Account Management & Media Strategy on long term strategic roadmap
- Own performance accuracy for campaign execution, optimization, and Rise 5 on all assigned clients.
- Quickly and tactfully troubleshoot employee and client issues
- Act as a liaison between internal rise teams and programmatic team for all matters related to assigned clients.
- Develop processes to help improve efficiency of the team and clients. Scale processes across a greater Programmatic team.
- Lead weekly team and individual meetings with programmatic team members, other Rise employees, and outside vendors.
- Collaborate with Programmatic managers on team wide initiatives
- Stay up to date on industry trends and technology partners, seeking out opportunities to vet and test new technologies.
JOB REQUIREMENTS
- Education: Bachelor\'s degree required
- Experience: 2-3 Years Digital Marketing Experience
- Certificates, Licenses, Registrations:
- Knowledge, Skills & Abilities:
- Demonstrates excellent verbal and written communication skills with experience presenting media strategy directly to internal and external stakeholders.
- Experience creating clear and concise media proposals (media plans, media strategies, powerpoint presentations) that showcase thought leadership and creative thinking.
- Detail Oriented: ability to execute digital media campaigns flawlessly while providing robust insights and analysis.
- Developed multiple processes that impacted the profitability/efficiency of an account/team.
- Establishes him/herself as trusted resource by developing relationships with key internal and external stakeholders
- Understands technical nuances associated with various media buying platforms in order to improve client results.
- Possesses leadership skills necessary to independently manage potential issues while knowing when to manage up.
#J-18808-Ljbffr
The IBM Institute for Business Value (IBV) leverages deep functional and industry expertise to think beyond borders and provide essential tools to help drive decision making, reveal insights, and gain business advantage. This "think tank" of experts conducts fact-based research; performs advanced data analytics; creates thought leadership; and consults with clients on pressing issues, measuring business performance, building business cases and designing roadmaps to drive value. The IBV is recognized as the top thought leadership producer globally.
ResponsibilitiesYour role and responsibilities
The IBM Institute for Business Value (IBV) is seeking a highly motivated university student for a 10-week summer internship focused on research-driven storytelling, content creation, and digital communications. The ideal candidate will have strong interest in business, economics, and emerging technologies, paired with foundational skills in writing, strategic communication, and social media engagement.
Reporting to the Global Lead for Engagement & Eminence, the intern will work within the IBV Analytics, Creative, Editorial, and Engagement (ACEE) team, and collaborate across the broader IBV. The intern will support the creation and amplification of thought leadership content across digital channels.
Required educationHigh School Diploma/GED
Required technical and professional expertise- Academic Program Enrollment: Currently enrolled at a university or educational institution, or recently completed qualification.
- Basic Understanding of Business Operations: Familiarity with general business concepts and principles, with a willingness to learn and expand knowledge.
- Exposure to Teamwork: Basic understanding of teamwork and communication skills, with a desire to develop these skills in a professional setting.
- Interest in Professional Development: Desire to gain hands-on experience and build skills in a real-world setting, with a focus on personal and professional growth.
- Curiosity about Industry Trends: Interest in learning about industry trends and developments, with a willingness to explore and learn from experienced professionals.
Specific IBV responsibilities include:
- Translating research findings into clear and compelling narratives for broad audiences
- Supporting development of blogs, social media posts, infographics, and executive-ready summaries
- Assisting in shaping outreach strategies for newly published IBV insights
- Helping ensure content accuracy, clarity, and alignment with IBV brand and tone
- Participating in IBV webinars and synthesizing key takeaways for internal and external communication
- Engaging with IBV experts to understand research themes and support content mapping across channels
No preferred qualifications specified
ABOUT BUSINESS UNITIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILSSupplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Job Title
IBV thought leadership producer intern
Date posted
13-Mar-2026
Job ID
103033
City / Township / Village
Chicago
State / Province
Illinois
Country
United States
Work arrangement
Hybrid
Area of work
Consulting
Employment type
Co-Op (Fixed Term)
Contract type
Internship
Projected Minimum Salary per year
54,000.00
Projected Maximum Salary per year
99,000.00
Position type
Internship
No Travel
Company
(0147) International Business Machines Corporation
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
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*This role will be based out of our various retail locations throughout North Carolina along with one day per week working from home supporting centralized services.*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as
* Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Winston-Salem, Wilmington, Greensboro, Edenton, Asheville, Elkin, Winston
We will consider employment of qualified applicants with arrest and conviction records.
#LI-SC1
Salary Range: $134,368 - $157,976 / Salaried
Remote working/work at home options are available for this role.
Job Summary
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. #LI-Hybrid Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Kansas City, St. Louis, Florissant, St. Peters, Springfield
We will consider employment of qualified applicants with arrest and conviction records.
#LI-MF1
Salary Range: $127,920 - $168,896 / Salaried
Remote working/work at home options are available for this role.
* This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.
Sr. Product Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.
RESPONSIBILITIES:
Portfolio Analysis & Market Assessment
- Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
- Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
- In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
- Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
- Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
- Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.
Industry Analysis
- Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
- Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
- Produce analytical and product-focused presentations for both internal and external audiences.
- Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
- Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
- 7+ years of health care-focused experience in new product development and/or health care data industry.
- 5+ years of demonstrated experience supporting strategic growth initiatives.
- Strong business acumen to develop and communicate recommendations to leadership.
- Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
- Familiarity with emerging technologies and solutions.
- Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
- Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
- Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
- Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
- Some travel involved.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Summary
The Simulation Education Specialist supports the design, implementation, and evaluation of simulation-based and skills-based learning experiences within the School of Nursing. This position collaborates with faculty and simulation staff to deliver high-quality, evidence-based simulation and skills training that promotes clinical reasoning, psychomotor competency, and safe patient care. The specialist ensures all simulation and skills activities align with course objectives, accreditation standards, and current best practices in nursing education.
Essential Duties & Responsibilities
Simulation Design and Facilitation
- Collaborate with faculty and content experts to design, plan, and implement simulation- and clinical skills learning experiences aligned with program and course outcomes.
- Teach, demonstrate, and evaluate nursing skills and procedures in the skills laboratory and simulation environments using evidence-based techniques.
- Develop realistic clinical and procedural scenarios that integrate core nursing skills, professional standards, and safety competencies.
- Facilitate pre-briefings, simulation sessions, and structured debriefings using established frameworks (e.g., INACSL Standards, NLN Jeffries Simulation Theory).
- Adapt simulations to accommodate diverse learners and clinical contexts.
- Provide direct instruction and remediation for students in foundational and advanced psychomotor nursing skills.
- Maintain a supportive and psychologically safe learning environment that encourages student engagement and self-reflection.
- Partner with course coordinators to ensure simulation and skills activities are intentionally integrated throughout the nursing curriculum.
- Assess student performance in both simulation and skills competencies, providing timely, constructive feedback to support growth.
- Collaborate in the development and use of rubrics, checklists, and objective structured clinical examinations (OSCEs) for skill assessment.
- Collect and analyze simulation and skills data to support continuous quality improvement and accreditation reporting.
Faculty and Staff Development
- Provide training and mentorship to faculty and staff in simulation pedagogy, debriefing techniques, skills lab evaluation techniques, and equipment use.
- Promote consistent application of best practices in simulation and skills-based nursing education.
- Collaborate with simulation technologists to ensure proper setup, operation, and maintenance of manikins, task trainers, and audiovisual systems.
- Maintain simulation equipment, supplies, inventory, and digital assets in coordination with operations staff.
- Assist in troubleshooting technical issues during simulation activities.
Research and Quality Improvement
- Participate in simulation-related scholarship, research, and grant initiatives.
- Contribute to program assessment, evaluation, and accreditation efforts related to simulation.
Qualifications
Required:
- Bachelor's degree in Nursing required; Master's degree in Nursing preferred.
- Current, unencumbered RN license.
- Minimum of three years of recent clinical nursing experience.
- Experience teaching or facilitating simulation and/or clinical skills learning.
- Strong understanding of simulation pedagogy, clinical competency assessment, and debriefing methods.
- Certification as a Certified Healthcare Simulation Educator (CHSE) or eligibility within one year of hire.
- Experience with high-fidelity manikins, task trainers, and audiovisual systems (e.g., Laerdal, CAE, Gaumard, SimCapture).
- Experience teaching across multiple levels of a nursing curriculum (pre-licensure, RN-to-BSN, or graduate).
- Demonstrated commitment to interprofessional education and evidence-based practice.
- Clinical and procedural teaching expertise
- Educational design and facilitation
- Critical thinking and problem-solving
- Technological proficiency in simulation systems
- Assessment and evaluation of nursing competencies
- Team collaboration and leadership
- Commitment to diversity, equity, and inclusion in education
Additional Expectations
We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.
The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.
Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.