Information Technology For Development Jobs in Allendale, NJ
304 positions found
We need an IT Procurement Manager - Indirect
Rate: $55/hr on W2
Hybrid Onsite
Job Summary
The IT Procurement Manager is responsible for planning, organizing, and directing procurement activities, ensuring low total cost of ownership and high-quality procurement of related goods and services needed to meet the needs of Benjamin Moore. The candidate will report to the Indirect Procurement Sr. Manager and will be responsible for commercial and service criteria and contracts in alignment with corporate policies and procedures, which ensure competitive pricing and overall total cost of ownership, and fully protect the company against missed deliveries, shortages, and outages, poor material quality, and other performance issues that might adversely affect Benjamin Moore. The candidate will work closely with the Contract Manager to execute contracts and agreements.
Key Responsibilities
- Partner with internal and external stakeholders and vendors to lead sourcing projects that deliver desired results, mitigate business risk, and drive efficiencies.
- Negotiate with suppliers to execute Supply Agreements that achieve the lowest total system cost and are in accordance with company policies and procedures.
- Develop and implement sourcing strategies, are in alignment with business stakeholders)
- Responsible for contractual commitments and supplier assessments, ensuring all purchases are consistent with quality and delivery requirements.
- Develop supplier base and maintain strong supplier relationships.
- Communicate and mitigate market changes; develop and recommend alternative sourcing options.
- Perform data analysis for sourcing projects.
- Analyze, develop, and deliver timely cost information. Maintain sourcing database and metrics for reporting and communicating Procurement activities. Work closely with key stakeholders and the procurement contract manager
- Performs other duties as required
Education/Experience
- Bachelor’s degree in business or marketing
- Master's Degree preferred
- Minimum of 10+ years' experience in the InDirect Procurement field
- Previous people management experience
- Industrial manufacturing and/or Business Management experience preferred
- Experience in the use of ERP systems (SAP, ARIBA and Ironclad preferred)
- C.P.M. and/or CPSM certification
We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
Job Description: Job Title: Microbiology Development Technician Location: Franklin Lakes, NJ 07417 Duration: 12 months Shift: The Shift is 12pm
- 8pm Job Summary: Reporting to a supervisor/manager or higher, the Technician 2- Microbiology associate will:
- Execute a variety of laboratory tasks related to microbiological testing of pharmaceutical products
- raw materials, and medical devices.
- Perform microbiological testing in a BioSafety Level-2 laboratory under GLP conditions.
Responsibilities:
- Perform routine and non-routine USP, ASTM, ISO, and CLSI based microbiological testing for anti-infective, antiseptic, or disinfectant efficacy (i.e., time-kill assay, MIC/MBC, sterility testing, microbial limits, bioburden).
- Execute testing following standard operating procedures in a BioSafety Level-2 Laboratory
- Assists in the qualification and validation of equipment and lab instruments including calibration under established procedures.
- Responsible for maintaining laboratory notebooks following good documentation practice (GDP),
- Good laboratory practices (GLP) and supports compliance with GLP.
- Works proactively and independently with minimal oversight/supervision to complete projects.
Education/Experience: Bachelor of Science (BS) Degree in Microbiology/Biological Sciences/Chemistry.
Minimum of 1+ years of experience in a laboratory setting of microbiology or related industrial Required Skills:
- Working either as part of a team and independently is required.
- Detail oriented and excellent organizational skills
- Ability to organize and prioritize work with limited guidance
- Experience working in a BioSafety Level-2 laboratory, academic or industrial Preferred Skills:
- Experience performing microbiology testing in a GXP laboratory
- Experience working with LIMS data management software At KAYGEN, we are always looking for dynamic, talented and experienced individuals.
We invite you to join our team of talented IT professionals, consulting at client locations across the globe.
Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity.
Our team of experienced staffing experts will work with you to find you the best opportunity.
For more information, please visit us at : Free Healthcare Insurance Vision and Dental Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here.
A unique and exclusive talent community supported by Kaygen, that includes programs like: Certifications Mentorship Program Referrals Family and Wellness benefits Continuous Growth and Career Development
Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
Visit us at:
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Overview
The Project Manager will be responsible for the leadership of complex cross-functional projects related to the development and/or sustainment of electro-mechanical medical device systems and/or single use catheters. Project assignment is at the discretion of the supervisor and is based on business requirements. Also responsible for all phases of the project, from Concept Development to Product Launch. Develop and drive project timelines, assemble required project teams, track schedule and deliverables, and maintain effective communication throughout the project.
Job Responsibilities and Essential Duties
- Lead cross-functional project teams in support of Class I - III medical devices.
- Monitor and maintain awareness of new and current product regulations and standards.
- Develop and release all project-related deliverables, including project plan, schedule and budget.
- Manage a project within standardized methods and project models such as Waterfall or Agile
- Lead and support execution of technical and/or cross-functional project work
- Ensure the timely release of critical deliverables within the project.
- Ensure all aspects of the project are in compliance to internal procedures.
- Develop and present periodic status reports.
- Effective communication with project stakeholders, local management, and global management
- Demonstrate leadership when facing uncertainty.
- Understanding of group dynamics to influence team members and lead the project.
- Instill confidence through leadership and actions.
- Identify, support, and promote new concepts and initiatives related to Project Management within the organization.
Minimum Requirements
- BS in Engineering discipline (e.g., Systems, Biomedical, Electrical or Software Engineering) or equivalent experience
- Minimum of 3+ years in project lead role or project management role
- Preferred - experience in medical device or other regulated industry.
- Domestic and/or international travel up to 20%
Required Knowledge, Skills and Abilities
- Experience with Microsoft Project, JIRA, Antura or other project management software
- Experience in leading tasks/projects through a structured, phase-gate process
- Lead and manage technical meetings with cross-functional members.
- Excellent interpersonal, verbal, and written communication skills
- Strong technical writing skills; must be well organized, detail oriented.
- Task oriented and driven to complete assignments on schedule.
- Must have the ability to effectively interface with both technical and non-technical personnel.
- Medical Device experience including thorough understanding of Medical Device Quality Management Systems (ISO 13485, 21 CFR 820, ISO 14971)
- Working knowledge of FDA and International Standards requirements as related to capital equipment and disposables.
Salary range: $120k - $140k
#LI-LG1
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
- Health, Dental, and Vision insurance benefits
- 401k plan with company match
- Paid Time Off
- Wellness initiative & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Health and Dependent Care Flexible Spending Accounts
- Commuter Benefits
- Parental and Caregiver Leave
- Tuition Reimbursement
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Overview
The Senior Product Manager, Cardiac Assist (SPM-CA) reports to the Global Group Marketing Manager and plays a pivotal role in driving financial success of the assigned segments and regions. This position is directly accountable for developing and executing marketing strategies and business plans that deliver sales and profit objectives for the Cardiac Assist portfolio. The SPM-CA actively leads cross-functional initiatives to maximize cross-selling, generate new business opportunities, and ensure achievement of annual order intake, net sales, and gross profit targets. By collaborating closely with cross-functional business partners and executive leadership, this role ensures commercial strategies are developed and executed effectively and all sales and service functions are fully aligned to meet and exceed the Company's financial goals.
Job Responsibilities and Essential Duties
- Responsible for the segment strategy.
- Responsible for the commercialization of new and existing products within their respective portfolio as well as any third party products related to the specific product line.
- In close cooperation with commercialization activities, enable sales and align local marketing strategies with global commercial operations and business area defined strategy.
- Monitor competitors and market activities and prepare adequate analysis and reports and prepare the market view.
- Monitor, analyze and evaluate market trends and competitor's activities to identify market opportunities in cooperation with the related product line referents.
- Adjust the marketing strategy and plans to meet changing market and competitive conditions.
- Enable, support and maximize sales functions to grow market share in selecting potential customers of the assigned business and respective product area, which includes supporting the Inside Sales Team.
- Support sales functions through customer visits - including product and business presentations to current and target customers.
- Collaborate with commercialization function to share voice of customer (VOC) feedback and report/inform market requirements, important trends and competitive information.
- Support sales and distributors at customer meetings, exhibitions, seminars, and conferences. Including: product support, trials, demonstrations, and presentations.
- Per assigned product category and region, analyze sales volumes to identify initiatives to enhance sales capacity and sales effectiveness via sales tools, improved training content, as well as specific initiatives such as promotional campaigns, Group Purchasing Organization (GPO) group buys/promotions, and special payment incentive for fast sales (SPIFFS) programs.
- Sales and operating forecast for assigned segment, product line and region.
- Develop, manage and update market plans and market status for each assigned segment, product category and region.
- Assist in relevant initiatives to deploy specific marketing and training activities.
- Coordinate projects with after sales and be responsible for the project brief handover from the markets.
- Develop, manage and create market plans for each assigned strategic partnerships
- Support Corporate Accounts and Sales on the assigned product line strategy for GPO/IDN and Strategic Accounts. Define RFP segment strategy, attending business reviews
- Map and network with experts within the industry, GPO/IDN Advisory boards
- Mentoring and guiding lesser tenured Product Managers
Minimum Requirements
- Bachelor Degree in Business or relevant field, or an equivalent combination of education and work experience.
- A minimum of 12 years' experience in the medical device industry, which includes marketing management in the assigned product line.
- Solid background and experience in the relevant business in the US market.
Required Knowledge, Skills and Abilities
- Developed ability to present and sell products and services in the business to business area.
- Exceptional verbal and written skills - Communicate technical information/details to end customers/sales companies in a straightforward and understandable way.
- Must be able to communicate benefits of Getinge capacity being a total solution provider (for instance: products and services benefits to end customers.)
- Experience in product management in medical device capital equipment and service products.
- Strong business acumen - Implement and follow through on sales and marketing strategies in the selected product category and regions.
- Ability to influence, and communicate to and with people at all levels in an organization.
- Proven organizational skills and result oriented.
- Proficient with Microsoft Office applications; familiarity with information technology concepts, integrated business systems and Windows operating system.
This is a job that can be worked remotely
Estimated travel up to 30%
Pay Rate: $175,000 - $195,000 + bonus targeted at 25% (depending on overall company performance)
#LI-BS1
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
- Health, Dental, and Vision insurance benefits
- 401k plan with company match
- Paid Time Off
- Wellness initiative & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Health and Dependent Care Flexible Spending Accounts
- Commuter Benefits
- Parental and Caregiver Leave
- Tuition Reimbursement
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
About Us
Imagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.
With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.
Position Summary
The Quality Control Manager is responsible for all aspects of Quality measurement, product inspection and in-process testing in West Nyack, NY. The primary responsibility is to ensure that Quality Control personnel perform the required inspection accurately and as specified by the appropriate quality documentation. This position will allocate resources to efficiently maintain orders on schedule.
Essential Functions
- Quality Control – Product Inspection and Release
- Testing of materials required to produce a finished product and the final product to confirm compliance to issued specifications.
- QC Inspectors are responsible for (but not limited to)
- Physical – Dimensions, Hardness, Drop test, tap test, net weight; Visual – Color (e.g. color matching), Appearance; Sensory - Odor, Texture
- Product Disposition
- Determine final disposition of all products
- Responsible for approving and rejecting all batches
- Management of Product Hold and Disposition
- Quality Control Documentation/Samples for Clients
- Conversion of Product Specifications to Production Line Documentation (checklists, forms)
- Finished Product Documentation to be issued to Clients, (e.g. COA)
- Pre-Shipment Samples to Clients
- Management of Documents and Product Samples Retention Requirements
- Records /Documentation review and sign off for OTC Products
- Monitor and Confirm production operations conforming to specifications or requirements
- Line Clearance
- Critical Process Parameter Line Set Up
- Management of Staff
- Manage QC work schedules; accountable for QC team’s work hours
- Responsible for allocating QC personnel to the production line
- Perform staff performance evaluation
- Responsible for the training of the QC personnel, the discipline and morale of the staff.
- Perform other duties and projects as assigned.
Job Qualifications
- Bachelor’s degree in Applied Sciences or Engineering (e.g., Biology, Chemistry, Physics, or a related field).
- At least 5 years of experience in Quality Management, QA, or QC.
- Proven expertise in Quality Management in cosmetic industry
- Familiarity with Quality Systems, including GMP and GLP, in an FDA-regulated industry.
- Strong critical thinking and problem-solving skills, with the ability to identify and resolve issues promptly, analyze information effectively, and develop alternative solutions.
- Excellent interpersonal and communication skills.
- Capable of managing and developing staff.
- Collaborative team player.
- Self-motivated and proactive.
Job Benefits
Health Insurance: Comprehensive medical, dental, and vision coverage
Retirement Plans: 401(k) plan, often with company matching
Life Insurance: Coverage for employees in the event of death or disability
Paid Time Off (PTO): Vacation days, sick leave, and personal days
Holidays: Paid company holidays and floating holidays
Professional Development: Training programs and opportunities for career advancement
Performance Bonuses: Annual merit increase and/or bonus based on individual performance
Company Events: Team-building activities, social events, and company outings
Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.
EEO
Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.
FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities.
Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas. Our network of solutions include , , , , Super Lawyers print publication and many other digital solutions.
Sr. Sales Executive Role: Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you!
What You’ll Do: As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.
Responsibilities:
- Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory.
- Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.
- Strategically grow a customer base through prospecting and cold calling.
- Technical aptitude (MS Office, internet applications, ).
- Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships.
Qualifications:
- 4-year college degree or equivalent experience.
- Experience in outside sales in a professional B2B environment.
- Proven track record of sales success, fast growth and consistently achieving performance at 100%+.
- Previous sales experience in online/advertising environment a plus.
- Working knowledge of sales process, methods and techniques.
- Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services.
- Proven organization skills, effective time management skills and ability to work independently.
- Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites.
What’s in it for You?
At FindLaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
- Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies.
- Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development.
- Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO).
- Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities.
- Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued.
- Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions.
- Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment.
- Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike.
- Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are well over $200K OTE.
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands and its wholly-owned affiliates are an equal opportunity employer.
Position: Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
- Supervising end-user services and technical support services.
- Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
- Provide consistent training and mentoring to members.
- Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
- Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
- Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
- Create, Update, and Improve Documentation to ensure high level of service.
- Review Timesheets Weekly
- Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
- Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
- Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
- Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
- Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
- Administrate and facilitate personnel to hire and retain staff.
- Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
- Establish staff training and development programs related to technical services.
- Develop measures and controls to ensure performance standards and goals are achieved.
- Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
- Mentor and develop direct reports through personal behaviors.
- Ensure to provide customer satisfaction across all technical service offerings.
- Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
- Bachelor's degree in a job-related discipline or equivalent working experience.
- Minimum of five years of technical experience.
- Must have former technical supervisory experience preferably in a Call Center or similar environment.
- Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
- Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
- Ability to communicate technical/complex information both verbally and in writing.
- Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
Duration- 3+ months
Location- West Nyack NY 10994
Shift/Time Zone:
Monday - Friday 8AM-3PM Alternate Saturdays 8am-12pm
Summary
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
- THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboard/data entry experience.
Job Title: Phlebotomist III - Floater
Duration- 3+ months
Location- Nanuet NY 10954
Shift/Time Zone:
Monday - Friday 6:30am-4pm alternate sat 8am-12pm
Summary
- The Patient Services Representative III Floater PSR III represents the face of our company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
- The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info initials including patient signature post venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements
- Ability to provide quality, error free work in a fast paced environment. Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high volume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education
- High school diploma or equivalent.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
1. Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2. Minimum 3 years in a PSC/IOP environment preferred.
3. Customer service in a retail or service environment preferred.
4. Keyboard/data entry experience.