Information Technology And Management Jobs in Tx

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

We are looking for someone who can take ownership of their IT infrastructure and help modernize the technology supporting their production operations.

This role is a great fit for someone who enjoys both strategic leadership and hands-on technical work.

You would be responsible for overseeing the company’s IT systems, infrastructure, cybersecurity, and manufacturing technology environment, while also leading and developing the internal IT team.

Position Summary

• Leads the planning, implementation, maintenance, and security of all information technology systems supporting manufacturing operations.
• Ensures the reliability, performance, and security of IT infrastructure across the organization while maintaining systems that support production environments requiring high uptime and operational efficiency.
• Requires a strategic and hands-on leader capable of managing IT infrastructure, budgets, and personnel while providing technical leadership when necessary.
• Ensure IT systems effectively support production, logistics, quality, and overall operational performance.

Essential Duties and Responsibilities

• Oversee the design, implementation, and maintenance of IT infrastructure including servers, networks, cloud platforms, storage solutions, and cybersecurity systems.
• Ensure high system availability and reliability for manufacturing operations and production equipment.
• Manage network performance, system monitoring, backups, disaster recovery planning, and business continuity strategies.
• Support and maintain ERP systems, production technologies, and manufacturing systems integrated with plant operations.
• Administer data analytics and reporting platforms such as Power BI and other business intelligence tools.
• Collaborate with operations, maintenance, and engineering teams to support plant-floor technology and manufacturing systems.
• Ensure IT infrastructure supports production uptime, automation systems, robotics, and equipment connectivity.
• Provide support for warehouse management systems and logistics technologies as needed.
• Maintain compliance with cybersecurity and data security requirements applicable to automotive and manufacturing industries.
• Lead and develop IT team members through coaching, training, performance management, and succession planning.
• Provide technical guidance and mentorship to strengthen team capabilities and technical expertise.
• Promote a culture of collaboration, accountability, and continuous improvement.

Qualifications

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field preferred.

Experience

• 7+ years of progressive experience in IT, preferably within a manufacturing or industrial environment.
• 3+ years of leadership or management experience supervising IT staff or technical teams.

Technical Expertise

Strong knowledge of:

• Cloud platforms such as Azure, AWS, or similar
• Server infrastructure and virtualization technologies
• Network administration and security
• Cybersecurity frameworks and best practices
• Backup, disaster recovery, and business continuity planning
• Data analytics and reporting tools (Power BI or similar)
• ERP systems and manufacturing technologies

Why Rosendin?

Committed. Innovative. Engaged.

If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!

YOUR NEXT OPPORTUNITY:

The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations.

WHAT YOU’LL DO:

• Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites.
• Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
• Utilize our trouble-ticketing system to document your work and facilitate communication with our clients.
• Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users.
• Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures.
• Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite.
• The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.

WHAT YOU’LL NEED TO BE SUCCESSFUL:

• Team player with effective communication & customer service skills with the ability to stay on task when working independently
• Organize and manage multiple tasks in a fast-paced environment
• Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies
• Conversant in Microsoft operating systems and productivity tools
• Experience with Cisco network equipment is a plus
• Demonstrated success taking direction and working independently
• Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented
• Perform in a dynamic and fast-paced team environment
• Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests
• Demonstrated ability to use discretion and sensitivity when handling confidential information.
• Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations
• Extensive experience in multi-org environment
• Engineering and Construction Related Industry Knowledge desired
• System Administration and support experience would be desired
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
• Prioritize and manage multiple tasks, changing priorities as necessary
• Work under pressure and adapt to changing requirements with a positive attitude
• Oral and written communication skills as required for the position
• Self-motivated, proactive and an effective team player
• Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others

WHAT YOU BRING TO US:

• Associate degree in Information Technology, Computer/Information Science, or related discipline
• Minimum 3 years’ practical IT experience required
• Can be a combination of education, training, and relevant experience

TRAVEL:

• Up to 20%

WORKING CONDITIONS:

• General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
• Noise level is typically low to medium; it can be loud on a job site.
• Occasional lifting of up to 30 lbs.
• We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.

Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.

YOU Matter – Our Benefits

• ESOP – Employee Stock Ownership
• 401k
• Annual bonus program based upon performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with our Rosendin Foundation

Why Rosendin?

Committed. Innovative. Engaged.

If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!

YOUR NEXT OPPORTUNITY:

The IT Procurement Specialist is responsible for managing purchase requests from various departments for computer, server, and mobile device hardware needs and all related accessories, as well as software applications

WHAT YOU’LL DO:

• Manage suppliers, research and identify potential vendors/suppliers and monitor and report on vendors’ performance.
• Manages and oversees all processes necessary for the acquisition of IT materials and services.
• Interfaces with internal customers to provide proactive customer service and support.
• Places orders with vendors, including recurring orders as required, and maintains predetermined inventory level of equipment.
• Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department.
• Verifies purchase requisitions by comparing to our predefined standards; clarifying unclear items; recommending alternatives if necessary.
• Communicate with vendors to discuss defective or unacceptable goods or services and resolve all discrepancies.
• Mobile device configuration and deployment including all iOS, Android and Windows mobile devices.
• Oversees the tracking and organization of various vendor documents, and maintains accurate records and logs of items bought, costs, deliveries, product performance, and inventories.
• Researches suppliers to obtain pricing and specifications based on corporate usage and specifications, and evaluates price, quality, availability, customer service, and reliability when choosing vendors.
• Assist Purchasing management with vendor/supplier evaluations.
• Reconciles receipt of items by comparing orders to invoices and approves invoices for supplies received.
• The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.

WHAT YOU’LL NEED TO BE SUCCESSFUL:

• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
• Ability to prioritize and manage multiple tasks, changing priorities as necessary
• Ability to work under time pressure and adapt to changing requirements with a positive attitude
• Effective oral and written communication skills as required for the position
• Ability to be self-motivated, proactive and an effective team player
• Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others

COMPETENCIES:

• Customer focus
• Computer literacy
• Communication

WHAT YOU BRING TO US:

• High school diploma or equivalent
• Bachelor’s degree in Accounting or Business Administration or related field is preferred
• Minimum 1-year experience as a buyer required; 3 years preferred
• Can be a combination of education, training, and relevant experience

TRAVEL:

• 0%

WORKING CONDITIONS:

• General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
• Noise level is usually low to medium; it can be loud on the jobsite.
• We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
• Occasional lifting of up to 30 lbs.

YOU Matter – Our Benefits

• ESOP – Employee Stock Ownership
• 401 K
• Annual bonus program based upon performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with our Rosendin Foundation

Information Security Project Manager

Location: Irving, TX (Onsite)

About the Role

We're supporting a client in Irving, TX seeking an experienced Information Security Project Manager to lead full lifecycle initiatives within a security-focused environment. This role is ideal for someone who thrives on organizing complex projects, collaborating with cross‐functional teams, and driving delivery from kickoff through completion.

Top Skills Needed

• 3+ years of full lifecycle Project Management experience
• Experience managing Information Security or security-related projects (preferred)
• Hands-on experience using Jira
• Strong skills with Microsoft Office (Word, Excel, etc.)

Key Responsibilities

• Lead projects from initiation through completion, ensuring alignment with strategic priorities
• Establish project direction, scope, and priorities; manage changes as they arise
• Provide project management leadership across all assigned initiatives
• Collaborate closely with internal teams and external partners to meet stakeholder needs
• Ensure consistent PM processes and resolve issues or conflicts as necessary
• Track deliverables and ensure proper documentation throughout the lifecycle
• Monitor progress and produce timely status updates; recommend corrective action when needed
• Facilitate project evaluations and assess results
• Communicate critical events impacting timeline or budget
• Support additional duties or special projects as assigned

Required Qualifications

• Experience managing issues and work items using Atlassian Jira
• Strong organizational, communication, and interpersonal skills
• Proficiency in project management fundamentals, including scope, schedule, and issue management
• Problem-solving and conflict-resolution abilities
• Ability to manage multiple concurrent projects and shifting priorities
• Ability to clearly present information both verbally and in writing
• Experience developing project estimates and work breakdowns

Work Environment

• Onsite in Irving, TX

Job Type & Location

This is a Contract position based out of Irving, TX.

The pay range for this position is $45.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Irving,TX.

This position is anticipated to close on Mar 19, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Neudesic

Passion for technology drives us, but it’s innovation that defines us. From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster.

What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you.

Role Overview:

The Senior Management Consultant is a key member of Neudesic’s Business Transformation & Strategy (BxS) service line. The role reports to the Director of Business Transformation. This role supports the successful delivery of business-led digital transformation engagements, providing clients with strategic insights, capability analysis, and structured roadmaps that drive measurable business outcomes.

This consultant serves as a trusted advisor to business and technology stakeholders, helping to bridge business strategy with technology execution using business architecture and organizational change management principles. The role also supports pre-sales activities, backlog creation, and helps train and mentor junior consultants.

Key Responsibilities

1. Business Architecture & Strategic Advisory

• Conduct business capability assessments, identifying gaps, inefficiencies, and areas for digital innovation.
• Create and apply business architecture models to align strategic objectives with operational and technology plans.
• Support the development of product visions, solution roadmaps, and opportunity backlogs for clients across industries.
• Translate business goals and market trends into structured transformation plans, in collaboration with BxS leadership.
• Develop and maintain key strategic artifacts, including:
• Business capability maps
• Business process diagrams
• Functional analysis frameworks
• Solution ideation documents

2. Organizational Change Management (OCM)

• Support stakeholder engagement, readiness assessments, and change impact analysis as part of transformation engagements.
• Collaborate with clients to identify change champions, define training needs, and support communication strategies.
• Ensure business transformation recommendations are adoption-focused, combining structural and behavioral change planning.
• Track and help measure change adoption metrics and business value realization post-implementation.

3. Delivery Execution

• Contribute to the delivery of complex transformation projects, ensuring alignment with business goals and client expectations.
• Work with technical teams, including App Innovation and Data & AI, to ensure business needs are properly translated into technology solutions.
• Facilitate workshops and ideation sessions to gather requirements, validate solutions, and shape the future-state vision.
• Support the scoping of transformation initiatives into manageable backlogs, working with delivery leads and product owners.
• Participate in agile ceremonies where needed to provide business context and track progress toward business objectives.

4. Pre-Sales & Sales Support

• Assist in the creation of proposals, client pitch decks, and strategic recommendations that clearly define business impact.
• Contribute to industry-specific POVs and transformation playbooks, working alongside national service line and sales teams.
• Participate in client discovery and strategy workshops, identifying pain points and potential transformation initiatives.
• Help articulate the business case and value proposition of BxS-led engagements to client stakeholders.

5. Thought Leadership & Internal Development

• Support the creation of internal BxS methodologies, toolkits, and reusable frameworks.
• Mentor junior consultants and contribute to the growth of the BxS practice.
• Stay informed of technology and industry trends, helping to ensure client recommendations are future facing.
• Participate in internal initiatives around business architecture enablement, product strategy, or OCM maturity.

Qualifications & Experience

• 7+ years of experience in management consulting, business strategy, business architecture, or digital transformation.
• Proven ability to translate business strategy into executable roadmaps and capability models.
• Strong understanding of organizational change concepts, including stakeholder engagement, communications, and training.
• Experience in conducting discovery workshops, business analysis, and backlog creation.
• Exposure to agile delivery environments and cross-functional collaboration.
• Strong analytical, communication, and presentation skills; comfortable interfacing with business and technology stakeholders.
• Familiarity with business architecture tools such as BPMN, capability mapping tools, or enterprise modeling platforms is a plus.
• Experience working across industries or in a specific vertical (e.g., healthcare, retail, energy) preferred.

Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team’s management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location.

Phishing Scam Notice

Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more.

Neudesic is an Equal Employment Opportunity Employer:

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here:

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

The Senior Client Service Manager, Relationship Management plays the critical role of primary relationship owner and interface between our plan sponsors and Schwab.  You would be responsible for oversight of all aspects of retirement plan recordkeeping and administration. In this capacity, you will consistently explore and discover client and consultant needs by engaging in face-to-face meetings, asking well-defined, open-ended questions to clearly uncover new business opportunities and identify relationship challenges.  As a part of this ongoing process, you will utilize your personal knowledge and expertise as well as identify and engage the appropriate subject matter experts within Charles Schwab to assist with presentations and discussions to ensure client understanding of available solution sets to achieve successful outcomes.

The Senior Client Service Manager, Relationship Management will work together, as a team, with their Client Relationship Practice Leader and Client Relationship Administrators to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs.  The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients.  In meeting and exceeding these duties, you are expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. The Senior Client Service Manager, Relationship Management will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling $500M to $1B.

What you’re responsible for

• Leading approximately 5-8 sizable growing client relationships.
• Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
• Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
• Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to build a precise client experience is a major part of your role.
• Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges. Identify and
• Engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
• Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
• Identify and adapt to clients’ and consultants’ diverse backgrounds and roles (executives, human resources, and finance) and maintain investment-related expertise to effectively sell and deliver product, service, and platform solutions. 
• Support Sales efforts, as needed,
• Deliver client education and training by developing appropriate awareness of investment offerings, fiduciary responsibilities and procedures when presenting opportunities for clients to contract investment products, services, and platforms.
• Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
• Execute client and regulatory changes.
• Effectively and authentically communicate Schwab’s value to clients.
• Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
• Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay results oriented.

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 10 + years of experience working with large, complex employer sponsored Retirement Plans.
• Bachelor's degree or equivalent experience.
• High degree of integrated benefit services experience with comprehensive knowledge of equity compensation plan (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.
• Thorough understanding of retirement and benefit plan industry trends, ongoing regulatory and legislative processes impacting the client base and ERISA related regulations.
• Thorough knowledge of investment products and platforms including passive and active Mutual Funds, ETFs, CTFs, Money Market Funds, Charles Schwab Bank investment products, in-plan advice and guidance, and managed account services.
• High energy, confidence, accountability, and professionalism, while also demonstrating personal integrity, resilience, and respect for others
• Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments.
• Ability to work independently with minimal oversight by your manager.
• Excellent written and oral communication skills.
• Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations.
• Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Relationship Manager.
• Effectively service plans with varying level of complexity.
• Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details
• The ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
• Meet deadlines within a fast-paced environment.
• Collaborate effectively in teams and influence outcomes.
• Flexibility to travel for client visits and sales presentations as needed.

Preferred Qualifications: 

• ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations.

#workplacejobs

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship now or in the future.

We believe in the importance of in-office collaboration and intend for the selected candidate to work on site 4 days per week in one of the specified locations.

The Client Service Manager, Relationship Management in the Mega Market segment ($1B plus AUM), plays the critical role of relationship management and interface between our largest plan sponsors and Schwab. You will work as a team, with the Director level Client Service Manager, their Client Relationship Practice Leader and Client Service Specialist to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs.  The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients.  In addition, the goal of the Client Service Manager, Relationship Management will be to learn and develop under more tenured Director Level Client Service Managers to pursue a thoughtful succession plan for SRPS’s largest client relationships. In meeting and exceeding these duties, the Manager, Client Service Manager is expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. You will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling more than $5B.

What you’re responsible for

• Support 1-3 Mega Market client relationships in a team-based fashion.
• Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
• Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
• Approach every client interaction holistically by being aware of all issues and events related to the client and collaborating with peers to build a precise client experience.
• Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges.
• Identify and engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
• Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
• Identify and adapt to clients’ and consultants’ diverse backgrounds and roles (executives, human resources, and finance).
• Support sales efforts.
• Deliver client education and training by developing appropriate awareness of procedures and sponsor reporting solutions.
• Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
• Execute client and regulatory changes.
• Effectively and authentically communicate Schwab’s value to clients.
• Apply specialized knowledge of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
• Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to deliver results.

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 3+ years of experience working with large, complex employer sponsored Retirement Plans.
• Bachelor's degree or equivalent experience.
• Understanding of ERISA, industry rules and regulations, and non-qualified plan design.
• High energy, confidence, accountability, and professionalism with each interaction while also demonstrating personal integrity, resilience, and respect for others.
• Self-motivated, enthusiastic, and take initiative.
• Ability to implement client strategies, retirement plan design, compliance, and IRS reporting.
• Ability to work independently.
• Excellent written and oral communication skills.
• Ability to communicate effectively, problem solve, influence and build consensus among team members, leadership, and clients through presentations.
• Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively.
• Effectively service plans with a high-level of complexity.
• Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details.
• Ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
• Ability to meet deadlines within a fast-paced environment.
• Ability to collaborate effectively in teams and influence outcomes.
• Flexibility to travel for client visits and sales presentations as needed.

Preferred Qualifications: 

• 5+ years of client and/or participant service experience.
• ASPPA, CEBS and/or NIPA designation or in process.
• QPA, CPC or equivalent certification/designations.
• Integrated benefit services experience with general knowledge of equity compensation plans (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.

#workplacejobs

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance