Engineering Structures Jobs in Old Bridge, NJ

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Market®, and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

We are seeking a seasoned SAP MM Procurement Lead with deep expertise in retail supply chain processes to lead procurement transformation initiatives. The candidate would also be Participate in design and implementation of overall Procurement solutions including Master Data, Direct and Indirect Procurement, Vendor Funding, Promotion Management (PMR), Sourcing Strategy, PO pricing, WMS and EDI integration and other related functionality

Key Responsibilities

• Lead SAP MM module implementation in retail environments, focusing on procurement, inventory, and supply chain processes.
• Drive the conceptual work and provide recommendations around overall S/4 HANA P2P (Procure to Pay) and system architecture as well as implementation roadmap to support business requirements
• Design and configure Procure-to-Pay (P2P) processes including purchase requisitions, purchase orders, inventory management, vendor evaluation, and invoice verification.
• Responsible for all Procure to Pay (P2P) configuration and integration with other downstream applications, legacy systems, warehouse management system and third party application
• Collaborate with business stakeholders to gather requirements and translate them into functional specifications and coordinate closely with the ABAP team to ensure successful completion of the enhancement.
• Facilitate collaborative architecture discussions within IT, with Business and external SMEs
• Lead and mentor a team of SAP consultants and collaborate with cross-functional teams and stakeholders to ensure alignment and success.
• Oversee master data management for articles, vendors, and purchasing info records.
• Conduct fit-gap analysis, blueprinting, and solution design for procurement processes.
• Support testing, training, and change management activities during project rollout
• Scope includes working with other SAP and non-SAP systems and support any enhancements and related integrations
• Drive end-to-end Accounts Payable process optimization, including invoice receipt, three-way matching, exception handling, and payment processing.
• Collaborate with finance teams to resolve AP discrepancies, automate workflows, and improve vendor payment cycles.

Experience:

• 10+ years of SAP MM experience, with 3+ years in retail procurement.
• Strong understanding of retail supply chain, store replenishment, and procurement cycles.
• Experience with a focus on Supply Chain / Procure to Pay, WMS and EDI integration, Purchasing in Retail Industry
• Experience with SAP IS-Retail (Article Master, Site Master, Listing, Pricing)
• Experience with cross-functional Integration with Sales & Distribution / Order to Cash, Inventory & Warehouse Management, and Accounts Payable processes strongly preferred
• Experience with Ariba modules (Sourcing, Buying, Contracts, Supplier Management) is a plus
• Demonstrated proficiency in leveraging AI tools to enhance business processes, automate workflows, and support data-driven decision-making.
• Strong understanding of SAP Business Technology Platform (BTP), including its integration capabilities, extension suite, and data management services.
• Hands-on experience integrating SAP S/4HANA with mainframe systems, ensuring seamless data exchange and process synchronization across heterogeneous environments.
• Experience with BAPI, IDoc, API and FIORI apps is beneficial
• Excellent communication, stakeholder management, and problem-solving skills.

Other Qualifications and Competencies:

• Bachelor’s Degree in areas of Business Information, Information technology, Engineering or other alternative education in support of requirements
• Strong understanding of SAP Retail solution portfolio and product strategy
• Prior experience in MRP, Production Orders and Planned Order – nice to have

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Market®, Gourmet Garage®, Di Bruno Bros.®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

About You

The Associate Manager of Store Design & Site Development leads the end-to-end planning, design, and execution of new store development projects. This role ensures that all site and store designs meet operational, aesthetic, and brand standards while coordinating with internal stakeholders and external partners to deliver high quality, cost-effective, and timely store openings. This role also oversees a team of three project engineers responsible for designing store layouts and ensuring alignment with Wakefern’s merchandising and operational standards.

Essential Job Functions:

• Supervise and mentor a team of three project engineers focused on store layout design.
• Assign projects, manage workloads, and ensure timely delivery of design milestones.
• Provide guidance on design standards, technical challenges, and cross-functional coordination.
• Evaluate potential sites for new supermarket locations, including store sizing and truck routing.
• Oversee site plan creation for member and Wakefern-identified locations
• Collaborate with Real Estate on lease-related construction issues, including tenant/landlord work schedules.
• Develop lease exhibits such as pylon signage and exterior elevations.
• Ensure site lighting complies with Wakefern standards.
• Lead store planning and design processes to align with Wakefern merchandising and operational standards.
• Design lighting plans and select appropriate fixtures.
• Issue RFPs and coordinate with architects, engineers, and consultants.
• Review and approve design documents to ensure alignment with customer experience and operational goals.

Qualifications:

• Bachelor’s degree in Architecture, Engineering, or a related field.
• Minimum 5 years of experience in commercial site development, preferably in retail or supermarket environments.
• Strong knowledge of supermarket operations and store planning.
• Familiarity with zoning, permitting, and construction processes.
• Proficiency in design and project management tools (e.g., AutoCAD, Adobe, SketchUp).
• Excellent communication, negotiation, and organizational skills.
• Willingness to travel to project sites as needed.

Working Conditions & Physical Demands

• Ability to monitor computer screens, access interactive meetings with camera and sound.
• Ability to work a hybrid schedule as established by the company.
• Ability to sit, stand, bend and walk retail sites for long periods of time.
• Ability to travel to project sites as needed, including long distances.

Leadership Competencies

• Think Strategically: Create a compelling vision, develop a strategy and empower others to achieve it
• Influence Others: The ability to effectively collaborate, inspire, persuade and align others
• Drive Change: Create the vision and drive the momentum for change
• Talent Planning: Build organizational and associate capability to achieve business goals
• Take Accountability: Drive a culture of ownership throughout the organization
• Inclusive Leadership: Role model inclusive leadership to leverage diversity

Core Competencies

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Compensation and Benefits

The salary range for this position is: $100,00 to $130,000.

Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations. Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

Job Title: Survey CAD Technician

Location: Edison, NJ (In-Office)

Position Overview

We are seeking a detail-oriented and experienced Survey CAD Technician to join Clients team in Edison, NJ. The ideal candidate will have strong proficiency in AutoCAD Civil 3D within a surveying and/or construction environment and a solid technical background. This role requires the ability to collaborate effectively with engineers, designers, survey technicians, and project managers to produce high-quality survey drawings and plans that meet company and industry standards.

What We Offer

• Competitive compensation based on experience.
• Opportunity to work on diverse and challenging survey projects.
• Collaborative team environment.
• Professional growth and development opportunities.

Requirements:

• Must be able to commute to office in Edison, NJ.
• Must have experience using AutoCAD Civil 3D in a surveying and/or construction environment.

Essential Functions & Responsibilities

• Plan and prepare preliminary layouts and detailed design drawings from engineering notes, sketches, and other reference materials, ensuring compliance with company standards and applicable codes.
• Prepare ALTA/NSPS Land Title Surveys, Boundary Surveys, Topographic Surveys, Location Surveys, Utility Surveys, Roadway Topographic Surveys, Subdivision/Lot Consolidation Plans, and As-Built Surveys.
• Perform calculations of survey points for construction layout purposes.
• Prepare construction cut sheets.
• Create survey plans from field crew data collector files (points), field sketches, digital photographs, and reference maps.
• Generate surfaces using 3D polylines and point data within Civil 3D.
• Research and obtain applicable standards and codes required by clients, municipalities, and counties through coordination with project managers, survey technicians, and administrative staff.
• Coordinate project requirements with team members and assist in completing required tasks to meet deadlines.
• Work closely with Engineers, Designers, and other Drafters to ensure coordinated design efforts are maintained.
• Utilize third-party applications to generate drawings based on specific project requirements.
• Process lidar scan data (preferred but not required).
• Prioritize and manage multiple projects while adhering to CAD standards and deadlines on a daily basis.

Qualifications:

• Proficiency in AutoCAD Civil 3D (required).
• Experience in a surveying and/or construction environment (required).
• Knowledge of lidar scan data processing (a plus).
• Proficiency in Microsoft Word and Excel.
• Strong technical background with attention to detail.
• Excellent organizational, communication, and time-management skills.
• Ability to multi-task and meet project deadlines.
• Team-oriented mindset with a collaborative approach to work.

If you are a motivated CAD professional with a strong background in surveying and a commitment to quality and accuracy, we encourage you to apply.

Biologics | Facility Maintenance Supervisor

Global Life Science Hub is partnered with a science-led biologics biotech that’s building a brand-new, state-of-the-art manufacturing facility in New Jersey. This site is set to become a flagship hub for commercial biologics drug substance manufacturing, with 4 cutting-edge suites scaling up to 6,000L capacity in the next 24–36 months.

We are seeking a Facility Supervisor to lead and coordinate site-wide maintenance operations across facility infrastructure, clean utilities, and biologics process equipment. This role will play a critical part in establishing maintenance strategy, driving equipment reliability, and ensuring ongoing GMP readiness as the site transitions from commissioning into full commercial operations.

Essential Duties & Responsibilities

• Develop and manage maintenance projects required to support commercial biologics manufacturing operations.
• Coordinate scheduled, preventative, and emergency maintenance across GMP production suites.
• Manage CMMS/ERP work order systems and assign maintenance activities to technicians and external contractors.
• Identify future equipment, resource, and spare parts requirements aligned with production scale-up plans.
• Order and manage parts inventory for preventative maintenance, work orders, routine servicing, and emergency repairs.
• Lead development and execution of a robust Preventative Maintenance Program to ensure high equipment uptime and audit readiness.
• Oversee maintenance and reliability of:
• Single-use and stainless-steel bioreactors
• CIP/SIP systems
• Clean utilities (WFI, clean steam, compressed air, nitrogen)
• HVAC and classified cleanroom environments
• Process piping and automation interfaces
• Support Quality Improvement initiatives including investigations, deviation response reports, and CAPA implementation related to equipment and facility systems.
• Ensure full compliance with FDA, cGMP, and regulatory requirements for a commercial biologics site.

Requirements & Qualifications

• Bachelor’s degree in Mechanical, Chemical, Electrical, or related Engineering discipline.
• Minimum 5 years supporting equipment within a cGMP-regulated environment.
• Strong understanding of clean utilities, facility infrastructure, and classified manufacturing environments.
• Ability to work across shifts based on business needs during ramp-up and commercial launch phases.
• Computer proficient with experience using CMMS/ERP systems.

About us

US Elogistics Service Corp is a leading e-commerce fulfillment service provider that offers comprehensive, high-standard, and customized supply chain solutions, especially on warehouse services and cargo transportation. Currently, there are over 4,000 active customers and operates using our fulfillment service over 30 fulfillment centers. We keep improving the construction of warehouse automation and distribution systems to accommodate the future expansion of our clients’ cross-border e-commerce business

Responsibilities:

1. Develop, lead and secure optimal HR support structure based on the overall development planning of the company; ensure employees are informed, engaged and proficient in the use of tools, systems, processes and policies
2. Oversees the implementation and execution of company policies and SOPs;
3. Talent management for key contributor and management positions, training and development programs employee knowledge and capability
4. Evaluate, recommend and manage 3rd party recruitment outsourcing vendors as needed to fulfill talent acquisition needs.
5. Liaison with department heads to lead and drive the execution of performance management processes.
6. Manage employee relations related matters, including work injuries, workers compensation, employee complaints and conflict resolutions.
7. Audit HR operation costs and control HR budget.
8. Act as a strategic partner to work with Department Heads to build talent and develop people to achieve the company success strategically.

Qualifications and Requirements

1. Bachelor degree or above, administrative management and HRM related majors preferred;
2. Minimum 5 years of operation management and HR management experience；
3. Proficiency in basic office software；
4. Communication & coordination skills, strong leadership & judgment decision-making abilities; strong planning and execution skills;
5. Proficiency in Mandarin and English reading, writing and speaking.

Senior Designer, Home Goods

New Jersey - On site

90-100K

Role Summary

Seeking a seasoned Designer specializing in home goods to own the visual translation of concepts and trends into compelling packaging. This role will focus on hangtags, labels, and packaging boxes.

Core Responsibilities

Trend & Concept Development

• Research seasonal design trends and translate them into visual directions, concepts, and packaging ideas.

Primary Packaging Design

• Create artwork for packaging components using both standard and custom structures.
• Define finishes, treatments, and material options in alignment with brand strategy and production capabilities.

Secondary Packaging Design

• Design cartons, sleeves, inserts, and other outer packaging elements that support the overall product and brand system.
• Develop production-ready deadlines and specifications, including special finishes and print enhancements.

Production File Preparation

• Prepare mechanicals and production-ready files including layers, color separations, and finishing plates.

Cross-Functional Collaboration

• Partner with suppliers, production teams, marketing, and other stakeholders to ensure feasibility, execution quality, and timelines.

Documentation & File Management

• Maintain organized spec sheets, release files, and supporting documentation throughout the project lifecycle.

Tools & Skills

• Proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign).
• Experience in packaging preferred.
• Ability to work in office 5 days a week

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

Summary

The ideal candidate will have a strong background in designing, developing, and implementing complex projects, with a focus on cloud-based data warehousing and reporting solutions and driving efficiency within the organization. The role plays a pivotal role in defining data cloud architecture that requires close collaboration with application developers, data engineers, data analysts, data scientists, and BI developers to ensure seamless data integration and automation across various platforms. The Cloud Data Warehouse Architect is responsible for evaluating and selecting the most effective cloud technologies, data governance and compliance, and data warehouse process alignment with security best practices and industry regulations. The role demands passion for cutting-edge cloud solutions, performance optimization, and a proactive approach to troubleshooting complex data challenges in a fast-paced, highly collaborative environment. This role will enable organization to build scalable, cost-efficient systems that support advanced analytics, business intelligence, and machine learning use cases.

Essential Functions

• Participate in the development life cycle (requirements definition, project approval, design, development, and implementation) and maintenance of the systems.
• Define architecture standards and best practices for data warehousing and cloud infrastructure.
• Develop and manage backup strategies, disaster recovery plans, and failover mechanisms to ensure business continuity.
• Provide input for project plans and timelines to align with business objectives.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Work with cross-functional teams and ensure effective communication and collaboration.
• Provide regular updates to the management team.
• Follow the standards and procedures according to Architecture Review Board best practices, revising standards and procedures as requirements change and technological advancements are incorporated into the >tech_ structure.
• Communicates and promotes the code of ethics and business conduct.
• Ensures completion of required company compliance training programs.
• Is trained – either through formal education or through experience – in software / hardware technologies and development methodologies.
• Stays current through personal development and professional and industry organizations.

Additional Functions

• Design scalable, secure, and efficient data warehouse solutions on cloud platforms such as Azure, Google Cloud, AWS.
• Implement robust security measures to ensure data privacy and comply with regulatory standards.
• Leverage cloud-native automation tools to streamline data management and reduce manual processes.
• Design, build, and maintain automated data pipelines and ETL/ELT processes, ensuring scalability and reliability in data operations.
• Design and implement data integration solutions to automate data flow between systems and databases.
• Designs and develops cloud automation solutions using various technologies, such as scripting languages, databases, APIs, and cloud services.
• Monitors and troubleshoots the cloud data warehouse solutions, resolving any issues or errors.
• Provides training and support to the end users of the cloud solutions.
• Maintain detailed architecture documentation and best practices for the organization’s data cloud infrastructure.
• Stay up-to-date with cloud technologies and data architecture trends to recommend and implement new tools and solutions.
• Understands cloud FinOps including chargeback and alert monitoring

Qualifications

• 5+ years of experience in cloud data warehouse design, cloud computing, and data architecture.
• A bachelor's degree or higher in computer science, information systems, or a related field.
• Deep understanding of cloud-based data warehousing solutions (e.g., Azure Fabric, Google BigQuery, AWS etc.)
• Knowledge of data security, encryption, and compliance in cloud environments.
• Understanding of DevOps practices and cloud infrastructure automation (CI/CD, Teraforms)
• Strong knowledge and skills in data automation technologies, such as Python, SQL, ETL/ELT tools, Kafka, APIs, cloud data pipelines, etc.
• Experience with data modeling tools.
• Familiarity with BI visualization tools such as Looker, Tableau, Microstrategy, PowerBI, or similar.
• Strong knowledge and skills in data management, data quality, and data governance.
• Strong communication, collaboration, and problem-solving skills.
• Ability to work on multiple projects and prioritize tasks effectively.
• Ability to work independently and in a team environment.
• Ability to learn new technologies and tools quickly.
• The ability to handle stressful situations.
• Highly developed business acuity and acumen.
• Strong critical thinking and decision-making skills.

Working Conditions & Physical Demands

• This position requires in-person office presence at least 4x a week.

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

About You

We are seeking a skilled and motivated COBOL Programmer to join our technology team supporting the Merchandising and Finance departments. This role is ideal for someone with strong mainframe development experience who thrives in a collaborative environment and is passionate about delivering reliable, scalable solutions.

Key Responsibilities

• Develop, maintain, and support mainframe applications using COBOL, CICS, JCL, SQL, and DB2.
• Collaborate with business analysts and stakeholders to gather and analyze requirements.
• Design and implement efficient database structures and queries to support business processes.
• Provide production support, troubleshoot issues, and implement timely fixes and enhancements.
• Participate in code reviews and contribute to continuous improvement initiatives.
• Document technical specifications and maintain system documentation.
• Work closely with cross-functional teams to ensure seamless integration of systems and data.

Required Qualifications

To be considered for this role, candidates must meet the following minimum requirements:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
• Proven experience in software development, including:
• Requirements analysis
• Relational database design
• Production support and troubleshooting
• 5+ years of hands-on experience with mainframe technologies:
• COBOL
• CICS
• JCL
• SQL & DB2
• Strong problem-solving skills and the ability to recommend effective solutions.
• Excellent verbal and written communication skills.
• Demonstrated ability to write clean, readable, and maintainable code.
• Self-motivated with a strong desire to learn and grow professionally.

Preferred Qualifications

• Experience with Java or other modern programming languages is a plus.
• Familiarity with Agile methodologies and DevOps practices is advantageous.

Working Conditions

Location: Edison, NJ Tech Office

Onsite: 4 days per week

Remote: 1 day per week

Overview

The Human Resources Manager will be responsible for providing comprehensive HR services to the North American and Canadian business groups. The HR Manager will have both administrative and strategic responsibilities managing employee relations and partnering with department managers on regulatory compliance, employee development and performance. They will also partner with other HR team members on long-term projects and provide support to the Global HR Leader. This position requires working onsite four days per week, with one remote day. The role will report to the Senior Human Resources Manager.

Essential Functions

• Support production, factory and corporate staff; coordinate, schedule and track temporary production staff as primary agency contact
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements
• Respond to team member inquiries pertaining to company policies, PTO and other HR-related matters
• Recommend and develop employee relations practices to foster positive employer-employee relations; conduct investigations as needed; ensure investigations are properly documented and reviewed with legal counsel
• Meet with department managers regularly to proactively discuss department planning, employee development, performance, etc.
• Assist in the coordination of staffing and recruitment processes for assigned business groups
• Manage the performance evaluation and salary increase process for assigned business groups; work with managers to ensure fairness and consistency
• Provide translation services for the team
• Maintain the organizational structure by working with managers to:
• Update job requirements and job descriptions for all positions according to HR objectives
• Market price positions and review for internal / external equity
• Propose salary / pay adjustment recommendations
• Prepare salary / promotional increase letters
• Conduct and analyze exit interviews/attrition trends and make actionable recommendations based on data
• Run reports and conduct analyses in support of business decisions; leverage the custom reporting function in ADP
• Work with other functions both within (e.g., payroll, benefits) and outside of HR (e.g., finance, legal) to support business initiatives
• Create Standard Operating Procedures for the HR department
• Assist EHS and Facilities Manager and Sustainability department with audit requests and certification requests
• Lead new hire orientation
• Process new hires and all other updates in ADP as needed
• Act as back up for HR Assistant with onboarding of new hires
• Process employment verifications as needed
• Maintain employee files as needed
• All other responsibilities and projects as needed

Qualification

• Bilingual in Spanish/English required
• Bachelor's degree in applicable field equivalent experience
• Minimum of 3-5 years of HR experience
• Ability to prioritize multiple projects and complete them independently with minimal assistance
• Strong attention to detail
• Interest and curiosity about learning all aspects of the business
• Strong organizational and interpersonal skills
• Strong communication skills, both written and verbal; ability to communicate effectively and professionally with all levels of the organization
• Must be able to multi-task; good time management skills
• Strong follow-up skills
• Excellent problem-solving skills; ability to think/plan ahead and consider possible outcomes
• Ability to present to all levels of the organization
• Must be able to work 8:00am – 5:00pm M-F and additional hours when needed

COMPUTER SKILLS:

• Proficiency in Word, Excel, PowerPoint and Outlook
• ADP Workforce Now experience is a plus
• iCIMS experience a plus

WHAT WE OFFER:

• Competitive base
• Medical Benefits (Medical, Dental, Vision)
• HSA, FSA, Commuter Benefits
• Medical Discounts
• Ancillary Benefits
• Accident, Critical Illness, Hospital Insurance
• Voluntary, Spouse, and Child Life Insurance
• Pet Insurance
• Employee Discount Programs
• 401k matching
• Paid time off (including 15 PTO days and 11 holidays)

Salary Range: $77,251 - $112,679.50

Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.

Company Overview

Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products – seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 40 years.

Humanscale is an Equal Opportunity Employer (Disabled/Veteran)

Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Humanscale. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Humanscale will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.

Customer Service Specialist – B2B

Location: Long Valley, NJ

Schedule: Full-time | On-site | 8:00 AM – 5:00 PM

Compensation: $60,000–$70,000 base + bonus

This is not a call-center role.

We're hiring a Customer Service Specialist to join a growing B2B organization that designs and manufactures structural steel pallet racking and warehouse storage systems for customers across the U.S., Canada, and Mexico. This role supports a blended team and works closely with multiple internal functions, including sales, operations, and logistics.

This position is ideal for someone who communicates clearly, works independently, and understands how to add value beyond basic customer support.

What You'll Do

• Serve as a primary point of contact for customer inquiries via phone and email
• Resolve issues and follow requests through to completion
• Coordinate with internal teams to ensure accurate order processing and timely delivery
• Support multiple business functions within a blended team environment
• Educate customers on additional products and services when appropriate
• Identify trends, recurring issues, and opportunities for process improvement
• Maintain accurate documentation and updates within CRM systems

What You'll Bring

• Strong written and verbal communication skills
• Experience in a B2B customer service or support role
• Comfort working independently without micromanagement
• Ability to manage multiple priorities in a fast-paced environment
• Experience using CRM systems
• Degree preferred

Why This Role

• Not a high-volume call center
• Direct exposure to multiple areas of the business
• Trusted autonomy and ownership of your work
• Opportunity to grow within a stable, well-established manufacturing organization