Engineering Structures Jobs in Millbrae California

Classification: Exempt

Salary Range: $72,000.00 to $75,000.00

Reports to: General Manager

Date: January 2026

Job Description

Enhances the growth and development of the Companies business through customer service, new business development with current and existing customers, conduct weekly meetings with team, support all teams and monitor industry trends

Essential Functions

• Develops and implements strategies to maintain and/or expand sales within an assigned territory.

• Prepares a plan for each account to identify what and how short- and long-term needs may be met.

• Forecasts the demand for product(s) within assigned territory.

• Provides reports on the budget and sales activity for a given period.

• Interfaces with the customer to understand the customer's overall objectives and requirements.

• Contacts customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.

• Shares details with customers on additional offerings to provide value added service.

• Ensures that sales, engineering, and training departments provide post implementation support to assigned accounts / customers.

• Serves as a point of escalation for issues or activities that the customer encounters during product utilization.

• Expedites the resolution of customer problems/complaints.

• Participates in trade shows by representing the organization and sharing information on products.

• Provides feedback to marketing and product engineering teams for future product enhancements.

• Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage). Contributes to the quarterly and annual business forecasting by providing account trends and sharing future client needs.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Collects and researches data; Uses intuition and experience to complement data

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress, completes projects on time and budget; Manages project team activities

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Skills and Qualifications

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

• Computer Skills: Microsoft Outlook, Word, Excel, and PowerPoint. Project Management software and Database software. Computer literate – use of Excel & Word

Supervisory Responsibility

This position has supervisory responsibilities.

Work Environment

This job operates in an office environment and this position will routinely use standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time exempt position. Flexibility on hours and weekends is required. Days and hours of work may vary depending on Unit/Plant visits.

Travel

0% -10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Flying Food Group, LLC offers a comprehensive benefits package that includes: medical, prescription drug coverage, dental, vision, life insurance, disability insurance, accident, critical illness, and hospital indemnity plans, flexible spending accounts, employee assistance program, commuter benefit, retirement program 401(k), tuition reimbursement, and pet insurance.

We are seeking a seasoned Technical Project Manager with 7+ years of experience leading complex, cross-functional IT initiatives within infrastructure and cybersecurity domains. This role will drive large-scale programs across enterprise infrastructure, cloud transformation, network modernization, identity & access management (IAM), and security operations.

The ideal candidate combines strong technical acumen with disciplined program governance, enabling the successful delivery of secure, scalable, and resilient enterprise solutions.

You will partner with Engineering, Security, IT Operations, Architecture, and Business stakeholders to lead end-to-end execution — from strategy and design through deployment and operational handoff — ensuring alignment to security standards, compliance requirements, and enterprise architecture principles.

Key Responsibilities

• Lead enterprise-scale infrastructure and cybersecurity programs across multiple geographies
• Drive end-to-end project lifecycle: intake, chartering, design reviews, risk assessment, implementation, and post-go-live stabilization
• Partner with Security (IAM, SOC, GRC), Cloud, Network, and Infrastructure teams to deliver secure and compliant solutions

Establish governance frameworks including:

• Project charters
• Risk registers
• RAID logs
• Milestone tracking
• Executive dashboards
• Manage cross-functional dependencies across IT, Security, Engineering, Legal, Compliance, and Business units
• Ensure alignment with enterprise security controls, regulatory requirements (e.g., SOX, GDPR, data protection policies), and audit readiness
• Drive SLA and KPI definition, tracking, and reporting
• Proactively identify risks and implement mitigation strategies to prevent security, operational, or compliance gaps
• Lead escalation management and executive-level communication
• Facilitate war rooms, incident coordination, and remediation tracking when required
• Ensure operational readiness including documentation, training, and transition to support teams

Required Qualifications

• 7+ years of experience managing IT infrastructure and/or cybersecurity programs
• Strong knowledge of enterprise infrastructure environments and cybersecurity including Cloud platforms (AWS/Azure/GCP), Network architecture (SD-WAN, firewalls, VPNs, segmentation), Identity & Access Management (Okta, SailPoint, AD), Cloud security posture improvements
• Strong understanding of SDLC and secure development practices
• Proven ability to manage large cross-functional teams across regions
• Experience defining and tracking KPIs, SLAs, and executive reporting metrics
• Strong risk management and issue resolution capabilities
• Ability to translate technical complexity into clear executive-level updates
• Experience with JIRA, Confluence, Smartsheet, ServiceNow, and Microsoft Suite
• Excellent written and verbal communication skills

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

We are seeking a Director of Notary Operations to lead and scale OneNotary's nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

• Lead and scale OneNotary's notary operations team and nationwide network of remote notaries.
• Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
• Implement quality assurance processes including audits, coaching, and performance monitoring.
• Ensure adherence to state-specific notary laws and RON regulations.
• Manage workforce planning and session fulfillment to maintain strong service levels.
• Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
• Partner with Product and Engineering to improve tools and workflows for notaries and customers.

• 10+ years of leadership experience in operations, customer experience, or service delivery.
• Experience building and managing distributed or remote teams.
• Strong background in training, quality management, and operational process improvement.
• Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
• Data-driven leader with strong cross-functional collaboration skills.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

• Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday 3pm-11pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Program Manager – Autonomous Vehicle Driver/Operator Program

Location: South Bay, SF Bay Area

Salary Range: $115k to $125k

Position Summary

We are seeking an experienced and highly organized Program Manager to lead and scale our Autonomous Vehicle (AV) Driver/Operator Program. This role oversees daily AV operations, driver recruitment and training, compliance, safety performance, and cross‐functional coordination to support safe, efficient, and high‐quality autonomous vehicle testing and deployment.

This program is currently operating at Level 2 autonomy, with a planned transition to Level 3 operations later this year, requiring an even higher level of operational rigor, safety governance, and process maturity. The ideal candidate has deep experience in AV programs (Level 2 or above required), field operations leadership, and the rollout of safety‐driven programs in regulated environments.

This position requires being onsite Monday–Friday, for the first 60 days to support program ramp‐up. While this role is not expected to travel frequently, openness to travel is preferred as the program expands to future markets such as Atlanta and Jacksonville.

Key Responsibilities

Program Leadership & Strategy

• Own end‐to‐end management of the AV Driver/Operator Program, including planning, execution, scaling, and continuous improvement.
• Build, refine, and operationalize processes to support AV testing across multiple markets as the program matures.
• Develop KPIs to measure safety, quality, training effectiveness, operator performance, and overall program health.
• Drive operational excellence and ensure alignment with internal goals, legal requirements, and AV readiness milestones.
• Support program evolution as the fleet transitions from Level 2 to Level 3 autonomous operations.

Driver/Operator Management

• Oversee recruitment, onboarding, training, scheduling, and performance management of AV drivers/operators.
• Ensure operators meet all regulatory requirements for autonomous vehicle testing, including readiness for Level 3 operations.
• Lead retention, engagement, professional development, and ongoing operator skill enhancement.
• Partner with HR on workforce planning, staffing forecasts, and operational scaling.

Safety & Compliance

• Maintain strict compliance with federal, state, and local AV regulations.
• Build and enforce robust safety programs, particularly for Level 2 and Level 3 operational environments.
• Collaborate with Safety, Legal, and Compliance teams to ensure policies and procedures remain current and audit‐ready.
• Oversee incident management, including reporting, investigations, trend analysis, and corrective action planning.
• Foster a culture of safety‐first decision-making in all driver, testing, and operational activities.

Cross‐Functional Collaboration

• Work closely with Engineering, Product, Safety, Fleet, and Data teams to ensure operator insights feed into system and operations improvements.
• Coordinate daily vehicle deployment, testing workflow, and fleet availability.
• Support pilot programs, new market launches, and geographic expansion in future phases (e.g., ATL/JAX).
• Communicate program risks, roadblocks, and operational impacts across teams to ensure alignment.

Operational Performance & Reporting

• Monitor daily operations, identify inefficiencies, and implement process improvements.
• Manage program budgets, resource allocation, and staffing levels.
• Provide regular performance reporting to executive stakeholders, including safety metrics, operational KPIs, and risk assessments.
• Improve data quality, reduce operational errors, and enhance the reliability of operator‐collected data.

Qualifications

Required

• 5+ years of program or operations management experience.
• Experience managing field‐based teams in transportation, logistics, mobility, technology, or similar operational environments.
• Experience working with Level 2 or higher AV programs (or directly comparable ADAS operations).
• Strong understanding of safety management systems and regulated operational environments.
• Proven ability to scale operational programs across teams or markets.
• Excellent analytical, organizational, communication, and stakeholder management skills.

Preferred

• Experience with autonomous vehicles, ADAS, robotics, mobility technology, or mapping/AV data collection platforms (e.g., WAYZ, MOVE).
• Knowledge of AV testing frameworks, readiness criteria, and regulatory requirements.
• Experience leading multi‐site operations or scaling field programs.
• PMP or equivalent certification.

Core Competencies

• Operational Excellence
• Safety Leadership
• Strategic Thinking
• Data‐Driven Decision Making
• Cross‐Functional Collaboration
• Change Management
• Team Development & Coaching

What Success Looks Like

• High safety and compliance standards maintained across all AV deployments.
• Reduced operator-related incidents, operational errors, and data integrity issues.
• Improved training efficiency and reduced time-to-readiness for operators.
• Strong retention, engagement, and performance within the driver/operator workforce.
• Seamless coordination between field teams and engineering, ensuring rapid feedback loops and continuous improvement.
• Successful readiness and smooth transition from Level 2 to Level 3 operations.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Position Title: Quality Manager

Immediate Supervisor: Executive Owner

General Purpose: This key leadership position is responsible for leading all aspects of Quality processes and systems, managing the Quality Management System (QMS), internal and external audits, regulatory and safety compliance, and leading a team of Quality Technicians, Process Engineers and Learning and Development Coordinators in a manufacturing environment. The role collaborates with cross-functional teams to drive continuous improvement, ensure product integrity, and exceed customer expectations. This role is with a small, family-owned contract manufacturing company that is rapidly expanding, fueled by New Product Introductions and the development of full-scale production capabilities.

Responsibilities:

QUALITY MANAGEMENT

Customer Response Team:

• Serve as the primary point of contact for quality-related communications with customers and suppliers.
• Manage customer complaints, lead investigations, and coordinate timely, effective resolution.

Manage ISO Certification

• Maintain the Quality Management System (QMS) in compliance with ISO 13485 and applicable customer/regulatory requirements.
• Own Document Control for QMS and production documents (Work Orders, labels, Certificates of Conformance, inspection forms), ensuring revision control, approvals, controlled release, and record retention.
• Lead internal and external audits (customer, supplier, registrar), including audit preparation, execution, follow-up, and reporting to the Executive Team.
• Own the metrology and test equipment program (calipers, gauges, vision systems, clean room monitoring equipment, etc.), including calibration/verification, status control, and records management.
• Oversee equipment qualifications and process validations to ensure ongoing compliance and product integrity.

Manage Quality Assurance Processes

• Drive robust Root Cause Analysis and CAPA execution for internal and external nonconformances.
• Lead and develop the Quality team, including supervision of Quality Technicians and daily quality execution on the production floor.
• Manage supplier quality performance, including supplier evaluations, audits, incoming quality issues, and nonconformance resolution.
• Maintain clean room quality standards, environmental controls, and monitoring/testing protocols.
• Assess quality organizational needs and build a high-performing team aligned with business growth and customer requirements.

CONTINUOUS IMPROVEMENT

• Lead and oversee the company’s Continuous Improvement (CI) program to drive process optimization, quality performance, and operational excellence.
• Partner cross-functionally to identify improvement opportunities, implement solutions, and sustain gains.
• Partner with company leadership to define quality strategy, establish KPIs, and drive continuous improvement.
• Evaluate and implement best practices, tools, technologies, and systems that strengthen quality, compliance, and manufacturing capability.
• Develop, maintain, and enforce manufacturing SOPs, work instructions, and standard work to ensure consistent execution and training alignment.
• Identify and mitigate operational risks affecting product quality, safety, delivery performance, and regulatory/customer compliance.
• Manage organizational safety programs, including compliance with the IIPP (Injury and Illness Prevention Program) and related safety requirements.

LEARNING AND DEVELOPMENT

• Lead and oversee company-wide training and employee development programs, including the implementation, development, and leadership of quality- and safety-related training, to support performance, compliance, and organizational capability, and ensure employees are competent to perform assigned duties and meet QMS requirements.
• Administer the Learning Management System (LMS), maintaining current training content, training matrices, and complete/accurate training records to support audits and continuous improvement.

Education / Experience:

• Bachelor’s degree in a quality, manufacturing, engineering, or medical device related field.
• 4+ years in a Quality leadership role within a manufacturing environment.
• 3+ years managing a QMS within ISO 13485 or other ISO Standards within a manufacturing environment, and leading customer/supplier audits.
• Proven experience with precision component manufacturing and contract manufacturing environments.
• Hands-on experience with CAPA, root cause investigations, and quality metrics.
• Familiarity with medical device manufacturing and regulated industries (Preferred).
• Familiarity with applying principles of Lean Manufacturing, Theory of Constraints and/or Six Sigma Problem Solving.

Qualifications:

• Proficient in interpreting engineering drawings and using inspection equipment.
• Strong organization and communication skills; experience delivering training.
• Comfortable working independently and leading small teams.
• Ability to effectively serve as the primary point of contact for all quality-related communications.
• Aptitude for working within a small family business environment where responsibilities and priorities can change quickly.
• Spanish-speaking ability (Preferred).
• Must be available for full-time, on-site work in San Carlos, CA.

Physical demands:

• Combination of office and plant production floor presence for supervision, inspections, and clean room management.
• Ability to sit at a desk for periods of time for planning and reporting.
• Ability to stand and walk for extended periods on the plant floor.
• Operate standard office equipment and hand controls.
• Ability to occasionally lift up to 20 pounds (e.g., supplies, production files).
• Observe visually distance, color, periphery and depth; ability to adjust focus.

What We Offer: 

• Full time permanent role with competitive salary and benefits (medical, dental, vision, 401(k) + matching)
• $110,000 - $140,000 per year
• Opportunity to grow within a technically advanced converting business working with top-tier customers and materials

**Disclaimer: This job description may not be inclusive of all assigned duties/responsibilities or aspects of the job, and additional duties/responsibilities may be assigned from time to time as necessitated by business demands and/or operational considerations at the sole discretion of the Employer. This job description does not constitute a contract of employment and the employment relationship between Employee and Employer is at-will.

We are hiring Full-Stack Enterprise AEs who can own the entire revenue cycle — from prospecting to closing and expansion.

This is not a traditional “wait for SDR handoff” role.

You will operate as a self-sufficient seller empowered with:

• FlashRev list-building
• AI SuperAgent
• Parallel Dialer
• AI Meeting Agent
• Automated workflows

Your Mission:

Land and expand 6–7 figure deals with U.S. and global enterprise customers.

You will sell FlashLabs’ AI GTM automation to:

• Fintechs (payments, wallets, neobanks)
• Insurtech
• Lending & BNPL platforms
• Brokerages & wealth tech
• Exchanges
• Compliance-driven fintech teams

Key Responsibilities

• Own the full sales cycle: from ICP targeting → outbound → qualification → demo → proposal → close → expansion.
• Conduct high-impact discovery with VPs, C-suite, and transformation teams.
• Deliver tailored demos of FlashLabs SuperAgent, FlashAI Voice, FlashRev, and AIFlow.
• Use our AI outbound engine + self-sourced pipeline to drive meetings.
• Conduct intelligent prospecting (email, LinkedIn, phone, AI agents).
• Build and maintain a strong top-of-funnel independently.
• Lead multi-threaded enterprise sales cycles (6–12 weeks).
• Handle InfoSec, legal, procurement, and compliance reviews.
• Build ROI, business cases, and transformation proposals.
• Drive land-and-expand motions across teams, departments, and regions.
• Partner with CS to ensure adoption and value realization.
• Grow accounts into multi-year, high-ACV partnerships.
• Become a domain expert in AI GTM automation.
• Relay product feedback to engineering to guide the roadmap.
• Represent FlashLabs at industry events, webinars, and executive briefings.

A leading corporate venture and innovation team at a global mobility firm HQ'd in Asia is hiring an Associate / Senior Associate to help lead early-stage investments and oversee strategic partnerships with high-growth startsup in various sectors including mobility, deep tech, climate tech, AI, robotics, advanced manufacturing and energy.

Please note that this position will begin as a 6 to 12 month contract, with the goal of transitioning to a long term full-time perm hire. The team has a strong track record of converting contractors into full-time roles, and this position is being scoped with long-term fit in mind.

This role sits at the intersection of venture investing, corporate development, and tech integration—ideal for someone who thrives in fast-moving, cross-functional environments and is passionate about emerging technologies. This is a rare opportunity to join a venture group backed by a Fortune Global 100 company — focused not on financial return, but on investing for long-term strategic technology advantage.

Key Responsibilities:

• Source and evaluate early-stage startups (Seed to Series B) across sectors like climate tech, robotics, advanced manufacturing, and AI
• Lead proofs of concept (POCs) and internal pilot projects with engineering and business teams
• Conduct strategic diligence and support investment decisions
• Manage post-investment partnerships and cross-functional implementation
• Coordinate with global stakeholders, including R&D and innovation teams abroad

Candidate Profile:

• 2–7+ years of experience in corporate development, corporate venture capital, VC, innovation, or strategic partnership
• Strong understanding of startups and emerging technology trends
• Technical or engineering background preferred
• Experience with pilot programs, startup collaboration, or venture incubation is a plus
• Comfortable navigating complex organizations and building cross-functional consensus
• Japanese language fluency a strong plus but not required

Pacific International has been exclusively retained by a $10B+ global engineering and technology leader with nearly 40,000 employees worldwide, recognized for its critical role in powering the energy transition and enabling next-generation digital infrastructure. As demand accelerates across data centers, AI, and electrification, the company is at the forefront—delivering advanced power and cooling solutions that support some of the world’s most mission-critical environments.

This organization combines global scale with a long-term ownership mindset, allowing it to invest decisively in innovation, manufacturing, and talent rather than optimizing for short-term results. With a strong international footprint and sustained double-digit investment in R&D, the business continues to grow alongside its customers while remaining deeply committed to sustainability, decarbonization, and productivity.

The Account Manager role is a highly visible, strategically important position supporting the company’s continued expansion in the data center and digital infrastructure market. You will partner with leading customers and internal technical teams to influence adoption, shape solutions, and help drive growth in one of the fastest-growing segments of the business. This is not a transactional sales role; it is an opportunity to operate as a trusted advisor within a large, well-capitalized organization that values technical credibility, long-term relationships, and thoughtful execution.

For someone seeking the backing of a global, financially strong platform with meaningful runway for growth and the chance to make a real impact in a market shaping the future of energy and technology this role offers both scale and substance.

What You Will Do

• Drive strategic revenue growth within the data center market by expanding customer relationships and securing new business aligned with long-term growth objectives.
• Serve as a senior commercial partner to customers, engaging key stakeholders and decision-makers across technical, operational, and executive levels.
• Position the organization as a trusted advisor by aligning customer challenges with differentiated power and liquid cooling solutions.
• Lead high-level commercial discussions, business reviews, and opportunity planning with customers and internal leadership.
• Collaborate cross-functionally with engineering, product, and service teams to support solution development, customer alignment, and execution excellence.
• Contribute to the company’s broader sustainability and decarbonization strategy through solution-based, value-driven engagement.
• Maintain visibility into market trends, customer needs, and competitive dynamics to inform commercial strategy and prioritization.

What We Are Looking For

• Minimum of 5 years of sales experience, with at least 2–3 years focused on the data center industry.
• Experience selling complex, technical solutions; exposure to liquid cooling or power infrastructure solutions is a strong plus.
• Proven ability to navigate and collaborate within a complex, global organization.
• Strategic, value-based sales mindset with experience using CRM systems to manage pipelines and performance.
• Strong consultative selling, communication, and relationship-building skills.
• Self-driven, disciplined professional comfortable operating from a remote, home-office environment.
• Willingness and ability to travel domestically as required.

About Pacific International Executive Search:

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

Diversity Statement:

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

For further information on this position and a confidential discussion about your career please contact:

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Website: Title: Account Manager - Tech & Media Vertical

Location: West Coast, USA

Job Type: FTE

Role Overview

We are seeking an experienced Account Manager to own and grow key West Coast accounts in the Tech & Media vertical. This role sits at the intersection of data, analytics, AI, technology, and operations, partnering with leading technology platforms, media companies, and digital-first brands to drive measurable business outcomes.

You will be responsible for end-to-end account management: relationship development, solution adoption, commercial growth, and cross-functional coordination to ensure exceptional delivery.

Key Responsibilities

Account Ownership & Growth

• Serve as the primary point of contact for a portfolio of West Coast Tech & Media clients.
• Develop and execute strategic account plans focused on retention, expansion, and upsell/cross-sell opportunities.
• Meet or exceed revenue, renewal, and growth targets for assigned accounts.
• Identify new business opportunities within existing accounts, including new use cases for data, analytics, AI, and technology solutions.

Client Relationship Management

• Build strong, trusted advisor relationships with senior stakeholders (e.g., Marketing, Product, Data/Analytics, Operations, IT).
• Lead regular business reviews, performance updates, and strategic planning sessions.
• Proactively manage client expectations, resolve issues, and ensure high levels of satisfaction and advocacy.

Solution & Value Delivery

• Deeply understand our data, analytics, AI, and technology offerings and how they apply to Tech & Media use cases (e.g., audience insights, content optimization, ad performance, personalization, operational efficiency).
• Translate client business objectives into solution roadmaps and measurable KPIs.
• Partner with internal teams (Product, Data Science, Engineering, Operations, Professional Services) to ensure successful onboarding, implementation, and ongoing optimization.
• Analyze performance data and provide actionable insights and recommendations to clients.

Operational Excellence

• Maintain accurate account plans, forecasts, and pipeline in CRM and reporting tools.
• Coordinate contract renewals, SOWs, pricing discussions, and commercial negotiations.
• Ensure timely and high-quality delivery of projects, reports, and services.
• Gather client feedback and market intelligence to inform product roadmap and go-to-market strategies.

Qualifications

Required

• 4–7+ years of experience in account management, client success, or strategic partnerships, preferably in:
• Ad tech / martech
• Media & entertainment / streaming
• SaaS / data & analytics / AI platforms
• Proven track record of managing and growing enterprise or strategic accounts.
• Strong understanding of data, analytics, and/or AI-driven solutions and how they impact business performance.
• Experience working with cross-functional teams (sales, product, data/analytics, operations, engineering).
• Excellent communication, presentation, and storytelling skills, with the ability to simplify complex technical concepts for business stakeholders.
• Strong analytical skills; comfortable working with dashboards, reports, and performance metrics.
• Based on or able to work effectively with clients across the US West Coast time zone.

Preferred

• Experience with major Tech & Media companies (e.g., platforms, publishers, streaming services, gaming, digital content).
• Familiarity with digital advertising, audience measurement, attribution, or marketing analytics.
• Experience with CRM tools (e.g., Salesforce), BI tools (e.g., Tableau, Looker, Power BI), and collaboration tools (e.g., Slack, Jira).
• Bachelor’s degree in Business, Marketing, Communications, Data/Analytics, or related field; MBA or equivalent experience a plus.

Key Competencies

• Client-centric mindset and strong relationship-building skills
• Commercial acumen and negotiation skills
• Strategic thinking with the ability to connect data and technology to business outcomes
• Problem-solving and issue resolution under time pressure
• High ownership, accountability, and follow-through
• Ability to work independently and collaboratively in a fast-paced, evolving environment

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”