Engineering Structures Jobs in Grover, MO

Hi,

BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to " ".

Position: Bilingual Korean/Vietnamese Customer Support Specialist

Location: Chesterfield, MO & Pittsburgh, PA

Responsibilities:

• Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Provide patient care to accurately support pharma programs and triage to appropriate teams when required
• Strive to meet and exceed structured performance targets.
• Document all call information and data discovery according to operating procedures
• Utilize Knowledge Base materials as a foundation for resolving inquiries
• Maintain confidentiality of patient and proprietary information
• Develop a working knowledge of company related security and privacy practices.
• Participate in continued education on product changes, new features and product launches
• Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

Requirements:

• Bilingual Vietnamese required, with strong command of the English language
• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Healthcare, pharmacy or other relevant industry experience strongly preferred
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software

Location/Hours:

• Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
• Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
• Scheduling flexibility, as your schedule may change over time according to business needs
• Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Paid time off, sick time & holidays
• Paid parental/baby bonding leave
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking

The client is seeking a Field Service Technician with at least four years of active duty experience in the US military, with a preference for backgrounds in aircraft, shipboard power, radar, avionics, or ground support equipment.

This role, located in Ft. Lauderdale, FL, involves high travel, with the technician expected to spend 50% of their time traveling both domestically and internationally.

The primary responsibility is to troubleshoot, repair, and maintain power conversion units that connect shore power to ships, particularly large yachts valued at over 100 million dollars.

This is a critical, customer-facing role suited for individuals who excel in dynamic environments and report to the Global Customer Service Manager.

The technician will respond to customer service requests via phone, email, and onsite visits.

They will travel extensively to troubleshoot, start up, and repair systems.

Strong adaptability is required for this role due to the 50% travel commitment, both in the United States and abroad.

The client values candidates who can provide mission-critical support and thrive under diverse conditions.

Candidates must have at least four years of active duty in the US military and at least two years of experience with three-phase power systems.

An associate degree in electronics or equivalent military electronics/engineering training is required.

The ability to read and apply electrical schematics for troubleshooting is essential.

Additionally, candidates must possess a valid driver's license and US passport.