Engineering Structures Jobs in Eagleville Pennsylvania

We are seeking a highly motivated Quality Engineer (QE) to join our Quality team.

This role is responsible for ensuring that supplied materials and components meet internal and external requirements for quality and compliance.

The ideal candidate will have hands-on experience with SAP, a strong understanding of outbound logistics and shelf life labeling, and a working knowledge of aerospace quality clauses and industry standards.

Essential Functions: Lead quality assurance activities from onboarding through lifecycle support.

Perform audits, assessments, and root cause investigations for non-conformances.

Collaborate with suppliers to ensure compliance with customer quality clauses and AS9100/ISO9001 standards.

Review and validate shelf life labels, certifications, and documentation for outbound shipments.

Monitor performance and implement corrective actions using 8D, 5-Whys, or similar tools.

Utilize SAP to manage supplier data, track inspections, and process quality notifications.

Coordinate with purchasing, logistics, and engineering teams to resolve supply chain quality issues.

Qualifications: 3 years of experience in a Supplier Quality, Manufacturing Quality, or related role in the aerospace or defense industry.

Proficiency in SAP for quality and supply chain processes.

Familiarity with outbound logistics, labeling requirements, reviewing CoC's, and shelf life management.

Strong understanding of aerospace quality clauses, contracts, and regulatory requirements (e.g., FAA, EASA, DoD).

Excellent communication, organizational, and problem-solving skills.

ASQ Certified Quality Engineer (CQE) or similar certification is a plus.

In compliance with pay transparency requirements, the salary range for this role is $51,132.00-128,970.00.

This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.

The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer.

L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance.

Security clearances may only be granted to U.S.

citizens.

In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.

Please click here for the E-Verify Poster in English or Spanish .

For information regarding your Right To Work, please click here for English or Spanish .

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Metrology Specialist I

On-site in West Point PA

Summary:

• Manage equipment assets at multiple locations
• Gain a working knowledge of laboratory equipment to facilitate with troubleshooting and/or communicate with the vendor/ service engineer to identify resolutions
• Participate in computer system validation activities associated with new or upgraded equipment or software packages.
• Originate and progress Deviations and Change Control records
• Perform and document investigations and assist in developing and implementing CAPA plans
• Contribute to new SOP drafting, implementation, and revisions.
• Represent the laboratory on all aspects of laboratory equipment during audits.
• Ensure compliance with all regulatory requirements (cGMP), internal policies and procedures.
• Customer focused mindset with the ability to communicate adequately (verbally/writing) to all levels within the organization.
• Willingness and ability to quickly upskill in Merck Facilities/Instrument support programs SAP, ProCal, BAS, LAMP, Electronic Validation, and other document and/or asset repositories
• Initiate, process and track work orders to facilitate timely repairs, modifications and moves of laboratory equipment.

Calibration Focus:

• Prepare, review, and approve archive instrument/equipment documentation such as master equipment lists, user access reviews, Instrument Installation & operational qualification documentation, and calibration documentation.
• Coordinate service activities across a variety of vendors and service engineers while building and maintaining strong working relationships.
• Collaborate with metrology staff across multiple testing labs and sites for process improvement, cross-training and cross-site support.

Support the purchase, installation, and equipment qualification of new laboratory equipment.

*** There will be training opportunities to support Validation*** Validation activities are included below

• Support primarily the qualification/validation of computerized analytical systems as per current guidelines.
• Partner with the business unit in the laboratories, various quality support oversight, IT technical support, and various software and instrument vendors/manufacturers.
• Perform any required change control during the life cycle of a computerized system.
• Decommission systems as required as part of the equipment qualification/validation life cycle.
• Manage the capital purchasing and initial installation of computerized analytical systems prior to validation.
• Participate in various data integrity and lab modernization activities as required.
• Will possess direct experience operating analytical instrumentation within a pharmaceutical or equivalent laboratory (vaccine or large molecule focus).
• Will have the ability to thoroughly review and scrutinize validation requirements through the life cycle of the system.

General Requirements Level 1:

-Bachelor’s degree in biological or chemical science and/or engineering plus

-2-4 years of experience participating in the validation of computerized laboratory systems or instruments (e.g. system Installation and Operational qualification, Performance qualification

-Experience working in a GMP environment and maintaining laboratory equipment.

-Highly organized, strong communication skills.

-Capable of working independently.

-Solutions orientated mindset with the ability to handle multiple high priority tasks at one time.

-Ability to succeed in a dynamic environment; flexibility to respond to changing priorities.

-Awareness to independently prioritize tasks and responsibilities based on actual or perceived level of importance and/or potential impact to the GMP environment.

Fiber Network Planning Engineer / Network Architect

Conshohocken, PA (Onsite/Hybrid as applicable)

12-Month Contract-to-Hire

We are seeking a highly motivated Fiber Network Planning Engineer / Network Architect to join our team in Conshohocken, PA. This is a 12-month contract-to-hire opportunity for a skilled engineering professional with experience in utility and fiber network design who is eager to contribute to large-scale transport and fiber initiatives.

If you are passionate about network architecture, fiber transport solutions, and leveraging GIS tools to drive infrastructure strategy, we want to hear from you.

Key Responsibilities

• Assess existing and future transport solutions using design tools such as GIS, considering location type, substation size, remote access requirements, and other key factors
• Participate in weekly client fiber project reviews, quarterly network planning sessions, and coordination meetings
• Coordinate with GIS teams to document logical schematics and geographic network designs, including MPLS, DWDM, and SONET systems
• Collaborate with network design engineering teams to integrate fiber designs into network packages
• Provide technical guidance on transport solutions and network topology
• Coordinate FRP buildout plans with the Portfolio Development Lead to establish schedules and budgets
• Support the creation and submission of Fiber Optic Work Requests (FOWR)
• Review fiber cost estimates, scope documents, and design packages to ensure technical accuracy and constructability
• Document fiber initiatives, update process documentation, and develop client-facing deliverables and “How-To” guides
• Conduct site visits to assess substation control house conditions and determine equipment needs
• Perform additional investigation of distribution lines along fiber routes as required

Required Qualifications

• One of the following education/experience combinations:
• Bachelor’s Degree in Electrical Engineering (ABET accredited) + 3+ years of electrical engineering experience (consulting preferred), OR
• Bachelor’s Degree in Electrical or related Engineering Technology (ABET accredited) + FE exam completion + 3+ years of electrical engineering experience (consulting preferred), OR
• Master’s Degree in Electrical Engineering + 2+ years of electrical engineering experience (consulting preferred)
• Utility or fiber network design experience required
• Familiarity with GIS design tools, including ESRI environments (ArcGIS Pro and/or FME preferred)
• Strong analytical, problem-solving, and organizational skills
• Excellent written and verbal communication skills
• Ability to manage complex information and apply engineering principles across diverse assignments
• Self-starter with a strong desire to learn and grow technically

Why Join Us?

• Opportunity to transition into a long-term role
• Exposure to large-scale utility and fiber infrastructure projects
• Collaborative environment with cross-functional engineering teams
• Career growth in network planning and architecture

If you are interested in learning more, apply directly or message me to start a conversation.

Design and Mechanical Engineer – Medical Devices

Join a global leader medical device company. Design and manufacture technology used in spine and orthopedic surgeries

You will work on the design and development of surgical implants and instruments, collaborating with engineers, surgeons, and cross-functional teams to bring innovative products to market.

Full‑time | W2 | M-F 8am- 5pm | On site Audubon PA (outside of Philadelphia)

Qualifications

• 4+ years of mechanical and medical device design engineering experience.
• II and III medical device experience
• Experience with CREO or SolidWorks for mechanical design and documentation.
• Experience working within regulated environments (ISO 13485 / FDA).
• Ability to work in both engineering and clinical environments, including operating rooms and labs
• Bachelor’s degree in Mechanical Engineering, Biomedical Engineering, Bioengineering, or related field.

Benefits:

Visa sponsorship supported within US

W2 contract

Audubon, PA (outside Philadelphia)

Bonus for relocation within US and annual bonuses

Work directly with surgeons

Full product development lifecycle exposure

Key Responsibilities

Product Development

• Lead the design and development of surgical instruments and implants using CAD software (CREO).
• Develop and maintain project plans and FDA-compliant Design History Files (DHF).
• Perform design verification and validation to ensure designs meet technical specifications.
• Manage assigned projects to ensure timely completion while maintaining compliance with regulatory requirements.
• Collaborate with internal prototype teams and external vendors for rapid prototyping and testing.
• Support preparation of regulatory submissions to the FDA.

Customer Engagement

• Work directly with surgeons and clinical users to gather product feedback and translate clinical needs into design requirements.
• Participate in product launches, sales training, and customer visits.
• Support surgical cases in the operating room to observe device performance and identify opportunities for improvement.

Cross-Functional Collaboration

• Partner with marketing and product management to develop market strategies and forecasts.
• Collaborate with operations and manufacturing to support production and commercialization.
• Conduct competitive and industry research to ensure innovative product development.

Product Lifecycle & Sustaining

• Support the lifecycle management of commercialized products.
• Drive design improvements, cost reduction initiatives, and engineering changes.
• Work closely with Quality, Regulatory, Manufacturing, and Supply Chain teams to ensure product performance and compliance.

The IN group is here to support you specifically with the recruitment and hiring process for job opportunities. Our role is focused on guiding you through these steps. If you have any questions related to your application or next steps in the hiring process,

Apply, and please feel free to reach out.

Immediate Opening for a Senior Manufacturing Engineer (Norristown, PA)

SNAPSHOT!

Are you the type of individual that is motivated by the challenge of a dynamic, complex, yet rewarding career? Can you execute and drive manufacturing improvement in high mix low volume environment? READ ON!!!! Looking for a Senior Manufacturing Engineer who is passionate about leadership, processes, and systems!

Key Responsibilities Include:

• Assists Manager in the planning and establishing of manufacturing engineering schedules and following up performance against estimates.
• Create assembly process planning, provide support to production activities and coordinate implementation of product changes, improvement projects and preventive / corrective actions.
• Design and develop manufacturing processes for enhancements, product changes and related fixtures and tooling that are consistent with zero defect level and low product cost.
• Provides engineering support for troubleshooting and resolving technical problems in production line coordinating the necessary actions with relevant areas.
• Analyzes manufacturing process flows continually for the enhancements of quality, cost reduction, and throughput.
• Oversees and approves the creation and implementation procedures required to assemble and test products.
• Ensures processes and procedures are in compliance with company systems and regulatory requirements.
• Provides guidance to production team and quality regarding design concepts and specification requirements to best utilize equipment and manufacturing techniques.
• Develops and implement technical training for the Manufacturing Engineers and Production Planners.
• Contacts with vendors in determining product specifications and arranging equipment, parts, or material purchase, and evaluating products according to quality standards and specifications.
• Oversee the successful implementation of major projects and programs for the corporation and organization from a manufacturing engineering perspective.
• Must be proficient with MES, MS Office, and other computer software tools for developing reports and supervising the department.
• Ensure that health and safety guidelines are followed.
• Manage the tooling and tools assigned to production.

Experience & Qualifications:

• Bachelors of Science Engineering degree
• Minimum 5 years of related experience working in Manufacturing Engineering in environment of Aerospace and Defense or Contract Manufacturing.
• Demonstrated experience in a team leader or supervisory role.
• Must possess a complete technical understanding and application knowledge of aircraft manufacturing, assembly, tooling and tools.
• Aircraft and product configuration management.
• Supervisory Experience
• Customer service skills
• Experience in Aircraft assembly process
• Experience in utilization of Lean Concepts.
• Proficiency on use of MES, CATIA, SAP and Primavera Scheduling systems
• Strong written and verbal communication
• Work in a safe professional manner adhering to Company Standards and all regulatory requirements including, OSHA, EPA, State and Federal regulations

KEY BENEFITS INCLUDE:

• 401k
• Paid vacation + sick time + paid holidays
• Friendly, employee-centric company culture
• Amazing health benefits (medical, dental, vision, etc)
• Client is offering a base of $80-95K

For immediate consideration, please send your resume to !

The Business Data Analyst will play a critical role in supporting data-driven decision-making for core PMA business functions. This position is focused on extracting valuable insights from complex datasets, creating operational reports, and developing intuitive BI dashboards tailored to business needs. Working within an enterprise reporting structure, the analyst will perform on-demand data discovery, conduct trend analysis, and develop analytics tools that empower stakeholders with meaningful insights. By ensuring data accuracy, quality and relevance, this role will support data governance activities and continuous process improvements that align with strategic objectives.

Responsibilities:

Data Analysis & Business Insights
* Conduct in-depth data analysis to support strategic business initiatives.
* Perform trend analysis and develop predictive insights to help business teams identify patterns, risks, and opportunities.
* Respond to data discovery requests and operational reports development to support key business metrics and decision-making.
* Deploy best practices and make recommendations for improved understanding.
* Translate complex data findings into actionable recommendations, presenting insights in a clear and meaningful way for non-technical stakeholders.
Enterprise Reporting & BI Dashboard Development
* Work closely with business stakeholders to understand their reporting needs, providing insights that drive data-informed decisions.
* Design, develop, and maintain interactive BI dashboards tailored to answering critical business questions, providing real-time access to critical metrics and performance insights.
* Utilize enterprise BI tools to create data visualizations that enable easy exploration of data and insights.
* Partner with stakeholders to test and refine dashboards, ensuring they align with business requirements and enhance decision-making capabilities.
* Facilitate training and support for business users on BI dashboards and reporting tools, enabling self-service access to data insights.
Data Quality Support & Validation
* Collaborate with data governance and data engineering teams to ensure high data quality and integrity in enterprise reports and dashboards.
* Perform data validation and verification as part of report development to ensure data accuracy, consistency, and relevance for business users.
* Monitor data accuracy metrics and support data issue resolution, maintaining a high standard of data quality across reporting tools.
* Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

* 3+ years of experience in data, analytics, or business intelligence.
* Bachelor's degree in Information Management, Data Science, Computer Science, Mathematics, Statistics, Economics, Psychology or a related field.
* Proficient in SQL for data extraction and manipulation across various data sources.
* Strong analytical skills to interpret complex datasets and draw actionable insights.
* Experience with BI platforms like QlikSense or Power BI for data visualization and dashboard development.
* Familiar with advanced Excel functions for data manipulation and reporting.
* Understanding of statistical methods and trend analysis for identifying patterns and creating projections.
* Familiar with predictive modeling or basic machine learning concepts is a plus.
* Proficiency with scripting languages or tools (such as Python, R, or VBA) for process automation is a plus.
* Basic understanding of data integration, ETL processes, and data warehousing concepts.
* Skilled in presenting data in a way that tells a compelling story and drives informed decision-making.
* Strong interpersonal skills to work effectively with cross-functional teams in underwriting, finance, and IT.
* High level of precision in data analysis, ensuring reports and insights are accurate and free of errors.
* Analytical mindset to investigate data challenges, identify root causes, and develop efficient solutions.
* Ability to adapt to evolving data requirements and troubleshoot issues with minimal supervision.
* Strong organizational skills to balance multiple projects and meet reporting deadlines.
* Effective time management to handle ad hoc requests and prioritize tasks in a fast-paced environment.
* Open and motivated to learn new tools, methods, and data practices.

Founded and family?owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state?of?the?art resources and a 100+ year legacy of leadership.

As a member of the Rhoads team, youll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.

We are currently looking for a Pipe Welder Shop to join our dynamic, fast-paced, and growing team. The Welder is responsible for the prep, layout, tack, weld, test, complex pipe spools and complex piping systems to work packages, drawings, PI&Ds per ASME B31.1 and MIL TP278, to production schedule under the guidance of the shop superintendent.

What You Will Be Doing

• 
  
• Perform pipe welding with pipe fitting experience using knowledge of codes and specifications
  
• Reads and deciphers work packages, work scope, engineered drawings, and PI&Ds
  
• Works with the pipe shop group with a focus on quality, customer compliance, and schedule
  
• Assemble piping spools, weld, test, and assure all shop packages are complete, and work is compliant before presenting to QA
  
• Assures welding equipment is in good working condition and reports any malfunctions or maintenance needed
  
• Have all personal gear to perform pipe welding and fitting including welding gear, measuring devices, levels square, etc. maintained in good condition
  
• Additional duties as assigned
  

Your Background

• 
  
• High school Graduate, related to Trade school and no less than 5 years work history/experience in this industry required
  
• Have experience in GTAW processes. Must qualify to Pipe in the 6-G position Per ASME Section IX using the GTAW process. Experience in structural welding using GMAW in various positions to AWS D1.1. Proven past welding qualification history is a plus
  
• Decipher welding symbols, reads, and follows work packages, drawings, PI&Ds, and blueprints
  
• Use various measuring equipment
  
• Full range of mechanical knowledge as well as the ability to fabricate and install piping on equipment as specified on drawings and PI&Ds
  
• 5+ years of experience
  
• Able to work in a team environment and self-motivated.
  
• US Citizenship required
  
• Able to work overtime when needed
  
• Have all the necessary hand tools to perform their discipline and maintain in good working order
  
• Supply their own transportation to and from Rhoads Industries, able to work within the Navy Yard and other job sites at times when requested
  
• OSHA /10 safety training required provided by Rhoads, having an up-to-date OSHA/10 a plus
  
• Experience in MIL work Per TP278 and past qualifications to TP248 is a plus
  
• Various shifts may be required, including overtime and weekends
  

The Work Environment at Rhoads

• The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.

What Rhoads Can Offer You

At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family.

Benefits include:

• 
  
• Competitive health insurance packages
  
• 401k matching
  
• PTO
  

Our Location

We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed the coolest shipyard in America.

For more information about Rhoads Industries and our opportunities please visit and follow us on LinkedIn.

Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.

Jefferson Einstein Montgomery Hospital | East Norriton, PA

Sign-On Bonus

Job Description Summary

Jefferson Einstein Montgomery Hospital (JEMH) is seeking a fellowship-trained Radiologist to join our Radiology Department and further enhance the comprehensive imaging services provided to our patients. This role offers the opportunity to practice in a modern, technologically advanced environment within a collegial and high-performing health system.

Jefferson Einstein Hospital proudly carries forward a legacy of excellence established in 1866. Today, we remain deeply committed to delivering compassionate, high-quality care while continuing to lead through innovation across the Greater Philadelphia region.

Jefferson Einstein Hospital continues to invest in its physicians through a newly revised compensation plan and a system-wide implementation of Sectra PACS in 2026, reinforcing our commitment to innovation, efficiency, and radiologist satisfaction.

Summary of Responsibilities

• Interpret a broad range of diagnostic imaging studies, including MRI, CT, ultrasound, and X-ray, with a focus on body imaging
• Provide accurate, timely, and high-quality radiologic interpretations to support patient diagnosis and treatment planning
• Collaborate closely with referring physicians and multidisciplinary healthcare teams
• Maintain proficiency in evolving imaging technologies, protocols, and best practices

Compensation & Benefits

• Newly revised compensation plan offering competitive base salary with performance-based incentives
• Sign-on bonus, paid within the first month
• Full comprehensive benefits package
• Medical, dental, and vision insurance
• Retirement plans: Pension, 403(b), 457, and structured portfolio investment options
• PTO
• CME
• Short and Long-term disability coverage
• Malpractice insurance with tail
• Life insurance

About Jefferson

Nationally ranked Jefferson Health is a leading not-for-profit academic health system headquartered in the Greater Philadelphia region, with a broad presence across Pennsylvania, New Jersey, and the Lehigh Valley. With a workforce of more than 65,000 team members, Jefferson is dedicated to delivering high-quality, compassionate patient care; strengthening the communities it serves; educating the next generation of healthcare leaders; and advancing innovation through clinical and applied research.

Thomas Jefferson University, founded in 1824, is home to Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce. Today, the University encompasses 10 colleges and three schools, offering more than 200 undergraduate and graduate programs to over 8,300 students.

Jefferson Health is consistently recognized as one of the top 15 not-for-profit healthcare systems in the United States, serving millions of patient encounters annually across 32 hospital campuses and more than 700 outpatient and urgent care locations. Jefferson Health Plans further extends Jefferson’s mission as a not-for-profit managed care organization serving Pennsylvania and New Jersey for more than 35 years.

Equal Opportunity Statement

Jefferson is committed to providing equal educational and employment opportunities for all individuals and does not discriminate based on age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military or veteran status, disability, or any other legally protected status.

Join Jefferson Health — where your career, your voice, and your impact truly matter.

Learn more, apply today!

Jason Kendall

Talent Acquisition Partner, Physician Recruitment

Thomas Jefferson University and Jefferson Health

T (314) 327-4574 cell/text |

| |

Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.

Responsibilities:

• Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
• Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
• Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
• Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
• Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
• Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
• Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
• Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
• Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.

Qualifications:

• Bachelor’s degree required.
• Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
• Solid knowledge in ERP and Excel
• Experience with order fulfillment with regulated materials.
• Experience with S&OP preferred, strong in problem solving and analytical skills.
• Excellent customer service skills, strong people and communication skills.
• Excellent in relationship building and negotiation skills.
• Ambition in advancing to senior level leadership role.

Compensation, bonus and benefit

• Competitive Base Compensation
• Annual targeted bonus
• 401k with match
• Paid health, dental and vision
• Paid life insurance
• Paid long-term/short-term disability
• PTO and Paid holidays