Engineering Structures Journal Jobs in San Mateo Remote

POSITION OVERVIEW

The Glazing Engineer is responsible for the completion of high quality façade, curtain wall and glazing system projects on time, within budget and within scope. This role will oversee all aspects of a project from start to finish by coordinating efforts involving the internal team, subcontractors, vendors, and owners/developers. The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively.

RESPONSIBILITIES

• Oversees the design development and coordination of custom curtain wall and glazing systems, translating architectural intent into engineered, buildable, and fully coordinated façade solutions. Capable of leading multiple projects and supervising engineers.
• Know and comply with all federal, state, local building codes, ordinances and regulations, maintaining the highest standards for safety and quality.
• Manage relationships with all internal and external parties in order to determine specifications of the project, resolve conflict, and support success.
• Establish project schedule and delegate project tasks based on staff strengths, skills, and experience.
• Secure and allocate all resources needed for the completion of the project including building permits, licenses, materials, equipment.
• Negotiate, manage and communicate changes to contract scope, schedule and costs.
• Plan and execute inspections, assess design compliance and quality, minimize risk.
• Create and maintain comprehensive project documentation.
• Regularly confer with supervisors to monitor and report on compliance, quality and productivity.
• Be a strong team leader, build synergy within and across the team, and develop individuals.

REQUIREMENTS

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Architecture or related field.
• Minimum of 3+ years of experience in façade, curtain wall, or glazing system engineering within a design-build or design-assist environment
• Strong understanding of building envelope design, structural behavior, waterproofing, and thermal performance
• Proficient in AutoCAD, Revit, and 3D modeling tools; familiarity with façade testing standards (ASTM, AAMA, NFRC)
• Experience coordinating with architects, structural engineers, and fabricators through design, procurement, and installation
• Skilled in technical documentation, submittal review, and field problem-solving
• Excellent communication and collaboration skills within multidisciplinary project teams
• A valid driver’s license.

This position description is a summary and not a complete representation of the position; the essential functions of the position may change as duties are assigned.

Information for Recruiters and Agencies/Staffing Firms: Build Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Build Group employee. Build Group will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Build Group.

Notice to California Residents/Applicants: In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Equal Opportunity Employment: Build Group provides equal employment opportunity to all employees and applicants for employment, free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other status or condition protected by local, state or federal law. This policy applies to all terms and conditions of employment, including hiring, training, orientation, placement, discipline, promotion, transfer, position elimination, rehire, benefits, compensation, retirement and termination. As an equal opportunity employer, Build Group seeks to hire employees based solely on their qualifications and abilities.

• Responsible for updates, upgrades and maintenance of the following systems: Rail Operations Control System (ROCS); Predictive Arrival and Departure System (PADS), Positive Train Control (PTC) back-office systems, Traction Power Supervisory Control and Data Acquisition (SCADA) System and Rail Scheduling.
• Perform Quality Assurances and system engineering support of all back off systems including PTC office systems, Back Office Server (BOS), Rail Operations Control System (ROCS), Network Management System (NMS); Interoperable Train Control Message Server (ITCMS); Wayside Status Relay Service (WSRS), and the interfaces to all other operational systems.
• Develop, document, and maintain Standard Operating Procedures (SOPs), technical standards, and best practices for all train control and related systems to ensure consistency, safety, and regulatory compliance.
• Develop and implement training programs to upskill staff, mentoring team members at all levels on train control systems, operational procedures, and project management to strengthen technical capacity, foster skill development, and ensure succession planning. 
• Ensure Caltrain systems meet Federal Railroad Administration (FRA) mandated interoperability requirements with all tenant railroads; ensure Caltrain train control systems are compatible with Association of American Railroads (AAR) standards; follow the ITC guidelines that Caltrain must maintain ?N-2? backwards compatible software versions.
• Manage complex and large-scale train control engineering projects as the Technical Lead for Caltrain. 
• Manage the work of outside contractors and assist higher level Caltrain Directors and Executives in planning and evaluating the quantity and quality of work performed by subordinate staff.
• Supervise staff.  Hire, mentor, and take appropriate corrective and/or disciplinary action.  Ensure EEO policies and procedures are followed. Participate in selection of staff.  Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

• Establish and maintain work relationships with internal and external stakeholders to develop consensus on capital project work plans.
• Establish schedules and methods for providing train control system engineering design services on assigned capital projects; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Review and approve project schedules; assist in strategic planning; prepare status reports; coordinate project resources; communicate with all project participants on relevant issues; identify and resolve train control engineering issues.
• Provide general technical oversight of railroad train control systems.
• Perform system usage and performance analyses. 
• Support Caltrain Configuration Management (CM) Manager on configuration control, prioritize system defects and corrective actions; participate in Configuration Control Board (CCB) meetings as required.
• Direct, review, and approve the preparation of train control engineering designs, drawings, and specifications; identify and resolve technical engineering issues.
• Manage technical elements of the office systems warranty and long-term maintenance support service agreements.
• Review and approve operating manuals and procedures developed by various systems providers or vendors.
• Manage all technology refresh and software upgrades/updates and associated testing without interrupting regular railroad operations.
• Establish and lead a knowledge management framework to systematically capture, update, and share institutional knowledge through structured documentation, training programs, and knowledge transfer initiatives.
• Participate in the preparation and administration of the train control engineering program budget (Operating & Maintenance, and Capital); submit budget recommendations; monitor expenditures.
• Review consultant proposals and designs; recommend awards; conduct or participate in the pre-bid conferences prior to system contract awards.
• Perform all job duties and responsibilities in a safe manner to protect one?s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:

• Bachelor?s degree in electrical/electronics, computer science, or a related field.
• Five (5) years of railroad industry experience in Train Control System and SCADA system development and maintenance.
• Two (2) years supervisory experience

• Knowledge and experience with AIMCore Product/Software a plus.
• Possesses a broad interdisciplinary knowledge of supervisory train control, wayside signal, highway crossing warning system, predictive and arrival system, traffic signal control, traction power substations and distribution, SCADA, server systems, virtualized server architectures, databases, cloud server systems, networking, etc.
• Knowledge of operating systems (UNIX, Linux, Microsoft)
• Knowledge of VHF and UHF radio voice and data communications, information assurance, data security and networking technologies.
• Experience with Configuration Management and Quality Assurance Systems.
• Ability to Interpret and revise engineering plans, drawings, and specifications.
• Proficient with Microsoft Office Suite.
• Effective oral and written communication skills.

PI282632635

The Senior Estimator responsible for preparing budgets, estimates and pre- bid packages for construction projects to be built for clients under the CM at Risk guaranteed maximum pricing structure.

Responsibilities also include working with the project management team in establishing a bidders list, soliciting and evaluating subcontractor proposals and scopes of work, preparing quantity surveys and reviewing project plans and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work.

The Senior Estimator will supervise a team of estimators and cost engineers who support departmental and organizational goals through their efforts.

Responsibilities includes (but may not be limited to):

• Performs accurate, thorough and timely quantity takeoffs using company format, detail and coding for all MasterFormat (CSI), Uniformat and bid packages for all levels of project documents (schematic, design development and construction documents) that can be clearly understood by internal and external team members.
• Assist in developing estimates by evaluating drawings, building plans, specifications, & related documents.
• Assists in providing quantity comparison between estimate revisions.
• Prepares detailed estimate.
• Actively participates in the internal estimate review process.
• Develops accurate and concise clarifications and assumptions with the project management team’s assistance.
• Assists with final assembly of estimate for presentation to owner.
• Summarize estimate data into reports for review by executive team, clients, and design teams.
• Prepares and presents budget presentations to owners and architects.
• Leads the buyout process.
• Prepare detailed instructions to bidders, trade specific scope of work and comprehensive bid packages.
• Directs, coordinates and provides information and documents to subcontractors.
• Assist with pre-bid site walks and document existing conditions.
• Assist with subcontractor bid review and ensure scope of work is comprehensive.
• Prepare bid tallies for project team and owner review.
• Leads in the technical review of plans and specifications during the schematic design, design development and construction document phases of pre-construction.
• Assist with reviews of milestone documents to identify and communicate the development of changes to the team.
• Obtains clarification on plans and specifications from architects and engineers when necessary.
• Conducts reviews of milestone documents to identify and communicate the development of changes to the team.
• Communicates with architects and consultants to clarify scope of work, materials, and schedule requirements, and documents these clarifications.
• Demonstrate strong communication skills internally with project management team, and externally with owner, architect, engineer, and subcontractors.
• Manage individual workload to accomplish tasks within given timeframes.
• Manage other team members’ workloads to accomplish tasks within given timeframes.
• Ability to perform duties across multiple projects concurrently.
• Considers and understands problems and identifies appropriate solutions.
• Builds and maintains effective relationships with customers, design team, subcontractors, suppliers and user groups that reflect and support company core values and meets customer’s expectations.
• Attends project site pre-bid meetings, site tours and post-bid interviews as required.
• Assist and participate with pursuit interview prep and presentations.
• Develops unit costs accurately and analyzes value management analysis options.
• Develops Cost Management / Value Engineering log process and manages during the preconstruction process.
• Develops Variance Reports at milestone issuances that clearly define deltas between estimates for internal and external use.
• Develop Cost Studies in clear and concise platform for project team review and decision making.
• Develop Benchmark studies for project estimate comparison for internal review and analysis.
• Self-reliant in researching, understanding, and developing knowledge of building designs, systems, construction materials, and methods through available resources.
• Ability to teach, educate, and guide both internal and external team members.
• Provides internal database input based on current market feedback for incorporation into database.
• Leads in the training and development of cost engineers.
• Leads in the training and development of estimators.
• Provide feedback to estimate team members on work process / work product on a regular basis.
• Works closely with new hires and/or new project teams to educate them on the way of doing business based on standard forms, programs and operational standards.
• Oversees the preconstruction process with the owner’s team.
• Provides support as needed to the project management teams as needed.
• Creates projected budgets early in the design phase of a project.
• Coordinates preconstruction planning with design team, contractors and clients.
• As necessary, works with Executive Group on special initiatives, company goals and associate related training and/or programs.
• Provides input on future projects via lessons learned and continuous improvement.
• Attends project meetings with clients, the city and design team.
• Works with development or owner to coordinate the design and specifications on issues.
• Leads the pre-construction team to ensure initial budgeting represents current market pricing and quality reporting.
• Communicates with project management team, ownership, clients, subcontractors, vendors, etc. to provide quality results while mitigating project risks.
• Collaborates with VP’s towards a common goal; streamline the project delivery process, review progress of buy- out, submittals, construction schedule and performance on all projects.
• Keeps current with latest estimating technology and techniques.
• Manages project budgets for preconstruction services.
• Manage time and utilize electronic timecard software in a timely manner.
• Other duties upon request.

Qualifications:

• 10+ years of experience as Estimator / Sr. Estimator in commercial construction industry
• Bachelor’s degree in Construction Management, Construction Science, or Civil Engineering preferred but not required
• General Construction Knowledge
• Knowledgeable in civil/site construction, foundation and structural systems, interior finishes, exterior wall systems, mechanical and electrical systems and the costs of these systems
• Ability to read and interpret drawings and specifications
• General knowledge of negotiated bids, hard bids, and GMP processes
• Proficient in all estimating software programs used in preconstruction: On-Screen Takeoff (OST), Destini, Timberline, Building Connected, Assemble, Bluebeam, Power BI, BIM360, Excel, Word, MS Project
• Must possess strong verbal and written communication skills
• Strong math and analytical skills
• Attention to detail
• Organized, efficient, able to multi-task effectively, hardworking, and dedicated
• Able to thrive in a deadline-oriented, fast-paced environment
• Excellent communication skills and interpersonal skills
• Demonstrated analytical, problem solving, and both oral and written communication skills
• Enjoys being part of a collaborative team and a fun work environment
• Possess the ability to estimate all aspects of a commercial construction project, assemble into one budget and present to owners
• Must be able to operate as a “stand alone” estimator able to handle complete projects if required
• Ability to manage personnel, subcontractors, preconstruction schedules and preconstruction budgets
• Ability to mentor and coach personnel

Working Conditions:

• Duties required physical abilities such as repetitive hand and finger motion, sitting, standing, walking, as well as extending hands and arms in work areas.
• The individual is required to occasionally move around the office and constantly operate a computer and other office machinery, etc.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

• 
  
• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

• 
  
• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

• 
  
• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

• 
  
• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

• 
  
• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

• 
  
• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Process Engineer – New Product Introduction (NPI)

Location: San Carlos, CA

Employment Type: Full-Time, Direct Hire

Work Arrangement: 100% Onsite

About the Role

We are seeking an experienced Process Engineer – NPI to join a fast-growing advanced manufacturing organization. This role is critical in scaling innovative processes from prototype to high-volume production, enabling successful product launches in industries such as EV, energy storage, and aerospace.

You will work hands-on with cutting-edge technologies and collaborate across engineering and customer-facing teams to bridge the gap between concept and manufacturability.

Key Responsibilities

• Scale processes from prototype to high-volume manufacturing, driving yield, throughput, and cost efficiency.
• Design, implement, and validate manufacturing processes for scalability and reliability.
• Build and qualify first articles; ensure readiness for customer and internal validation.
• Conduct structured experiments and root cause analysis to de-risk scale-up.
• Develop process documentation and train staff for smooth transition to production.
• Work directly with advanced materials and high-volume manufacturing methods.

Qualifications

• Bachelor’s degree or higher in Materials Science, Physics, Chemical Engineering, Chemistry, or related field.
• 7+ years of hands-on experience in process engineering.
• Proven track record of scaling processes from prototype to production.
• Strong background in manufacturability, yield improvement, and cost reduction.
• Familiarity with advanced manufacturing methods (vacuum lamination, thermally-activated adhesives, roll-to-roll processing, material patterning, laser welding).
• Proficiency in statistical analysis and tools (JMP, Minitab).
• Ability to troubleshoot custom manufacturing and metrology equipment.
• Adaptability to fast-paced start-up environments.

Work Environment

• Onsite role in a dynamic start-up setting.
• Physical ability to lift up to 50 lbs.
• Exposure to manufacturing environments; PPE required.

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here