Engineering Structures Impact Factor Jobs in Canton Georgia Remote

About Foodmate, a Duravant company:

Lifecycle Services is Duravant’s global brand for aftermarket support, providing parts and service solutions across our family of companies, includingFoodmate. Foodmate brings innovative technology and cost-effective solutions to poultry processing automation. Our team of dedicated professionals is backed by decades of poultry industry knowledge and experience, resulting in the engineering, development and implementation of highly innovative meat processing equipment geared to our clients’ ever-changing needs. Foodmate is proud to be a Duravant company.

About the role:

The Senior Director of Lifecycle Services provides strategic, commercial, and operational leadership for the aftermarket business at Foodmate. In this role you will have the opportunity to drive the strategy to build a best-in-class service organization that is critical in driving enterprise growth and advancing service strategies that deliver long-term customer value. This is a high-impact leadership opportunity to shape service strategy, strengthen customer partnerships, and build a high-performing team that supports the full lifecycle of Foodmate equipment in the field.

What you will do:

• Provide strategic leadership to ensure exceptional customer satisfaction across all touch points with Foodmate’s Aftermarket business. Coach, mentor and develop team of highly technical employees.
• Accountable for achieving growth and revenue targets by driving strategies that increase revenue, improve margin performance, and enhance customer satisfaction, while maintaining operating expense and profitability in line with budget expectations.
• Responsible for the creation of the strategic roadmap for Aftermarket to exceed financial and operational targets.
• Lead the strategy, development and market positioning of new and emerging products and services by leveraging market and competitive insights to drive new growth opportunities.
• Leads and prepares product development; introduction to market, including development of marketing, sales, engineering, and financial plans.
• Develops and maintains cross functional relationships with engineering, marketing, sales, information technology, internal and external customers, analysts, and senior management teams to formulate and execute the strategy.

What you will need:

• Bachelor's Degree in a technical or business field; MBA preferred
• 10+ Years of work experience; 5 years leading teams
• Experience in poultry, food processing or field service industry preferred
• Strong business analysis, problem solving, and strategy development skills
• Ability to build commitment and consensus through effectively influencing others
• Knowledge of manufacturing and engineering processes

Benefits:

• This position is eligible for equity
• Annual incentive plan
• Paid time off & 10 paid holidays
• Life/Disability Insurance
• Medical/Dental/Vision
• 401k
• Paid maternity/paternity leave
• Wellness programs

Additional information:

• This position will be onsite at our Ballground, GA office.
• This position will offer relocation benefits.
• Sponsorship is not available for this position.
• Domestic travel up to 25%.

About Duravant:

Duravant is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant’s market-leading brands are synonymous with innovation, durability and reliability.

POSITION OVERVIEW

Viewpoint Systems is a Pensacola, Florida-based designer and manufacturer of rugged display and computing solutions for the U.S. military. Our products are deployed across ground vehicle, naval, and airborne platforms in some of the most demanding operational environments in the world.

The Junior Account Manager supports the Business Development Representative responsible for the Airborne Market Sector. This is an entry-level, account management-focused role designed to offload high-volume customer interaction tasks from the BD Representative, enabling him to concentrate on strategic business development, opportunity pursuit, and long-range pipeline growth.

The right candidate will serve as the primary point of contact for day-to-day customer requests across the airborne portfolio, fielding inquiries, managing order status communications, facilitating technical support, processing administrative agreements, and supporting tradeshow and travel logistics, while ensuring that every customer interaction reflects the quality and professionalism that Viewpoint Systems is known for.

This position is intentionally structured as a career development role. Candidates who demonstrate strong performance, a command of Viewpoint's product portfolio, and an ability to build customer relationships will be well-positioned to advance into a Business Development Representative role, a higher-compensation position with direct responsibility for opportunity pursuit, pipeline ownership, and revenue generation.

KEY RESPONSIBILITIES

Customer Management

• Serve as the primary day-to-day point of contact for assigned airborne sector customer accounts
• Receive, triage, and respond to incoming customer requests
• Proactively communicate open order status updates to customers, ensuring visibility into production, shipping, and delivery timelines
• Use company CRM system to create touchpoints and follow-up activities on all potential sales opportunities. Execute these activities according to schedule.
• Track all open customer requests through resolution, ensuring timely follow-up and closure

Technical Support Coordination

• Field incoming technical support requests from customers and route to the appropriate internal technical resource
• Communicate troubleshooting guidance and status updates to customers on behalf of the technical team
• Log and track all technical support cases to ensure timely resolution and customer satisfaction
• Escalate complex or unresolved technical issues to the BD Representative or Engineering team as appropriate

Repair & Return Management

• Receive and process customer repair requests and Return Material Authorizations (RMAs)
• Coordinate with operations and repair personnel to track repair status and communicate timelines to customers
• Ensure customers are kept informed throughout the repair cycle from receipt through return shipment
• Maintain accurate records of repair activity within the CRM system

Contract & Administrative Document Processing

• Process and execute Non-Disclosure Agreements (NDAs) in coordination with appropriate internal stakeholders
• Manage bailment agreement paperwork, ensuring accurate documentation, proper routing for signatures, and compliant record retention
• Complete and submit customer-required vendor forms, compliance certifications, supplier questionnaires, and other administrative documentation on behalf of Viewpoint Systems
• Maintain organized records of all executed agreements and customer-required documents

Tradeshow Support

• Research and complete company registration requirements for relevant defense industry tradeshows and conferences
• Coordinate equipment logistics for tradeshow participation, including shipping, tracking, and confirmation of receipt for display products and demonstration units
• Assist the BD Representative in preparing materials and coordinating pre-show activities
• Support on-site tradeshow execution as needed, consistent with travel requirements of the role

BD Representative Administrative Support

• Book travel for the BD Representative, including flights, hotels, and ground transportation in accordance with company travel policy
• Prepare and submit travel expense reports for the BD Representative, ensuring accurate documentation and timely processing
• Assist with the compilation and formatting of the weekly Business Development status report, aggregating CRM data, activity summaries, and pipeline updates

CRM & Pipeline Hygiene

• Maintain accurate and current records in the company CRM for all customer interactions, open requests, and account activity
• Assist the BD Representative in keeping opportunity records, contact data, and account histories up to date
• Generate routine account activity reports and status summaries as needed

Customer Relationship Support

• Build and maintain professional working relationships with customer procurement, logistics, and technical personnel at assigned accounts
• Monitor customer satisfaction and proactively communicate any concerns or emerging issues to the BD Representative
• Support the BD Representative in preparing for customer meetings, reviews, and briefings
• Represent Viewpoint Systems professionally in all written and verbal communications

Reports To:

BD Representative, Airborne Market Sector

Location:

Woodstock, Georgia

Work Schedule:

Full-Time, Onsite

Travel:

Up to 30%

Position Type:

Entry-Level

QUALIFICATIONS

Education

• Bachelor's degree in Business Administration, Marketing, Communications, Engineering Technology, or a related field required
• Equivalent combination of education and relevant professional experience will be considered

Experience

• 0-2 years of professional experience in account management, customer service, sales support, or a related field
• Prior internship or co-op experience in a defense, aerospace, manufacturing, or technical sales environment is a plus
• Experience working with a CRM platform (Zoho, Salesforce, HubSpot, or similar) is preferred

Knowledge & Skills

• Strong written and verbal communication skills; ability to correspond professionally with military and government customers
• Highly organized with the ability to manage multiple open requests simultaneously and meet deadlines
• Customer-first mindset with a proactive, follow-through-oriented approach to problem solving
• Comfortable working in a technical product environment; ability to learn and communicate product specifications with guidance
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with defense acquisition, government contracting, or military procurement processes is a plus
• Self-starter who operates effectively with minimal supervision in a fast-paced, small-company environment
• Ability and willingness to travel up to 30%, including to tradeshows, customer sites, and company facilities

WHAT WE OFFER

• Base salary of $65,000 - $80,000, commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) with company contribution
• Paid time off and federal holidays
• Opportunity to work with leading-edge defense electronics products used in real-world military operations
• Direct mentorship from an experienced BD professional in the defense electronics industry
• Clear path for advancement into a Business Development Representative role for high performers

ADDITIONAL REQUIREMENTS

This position may require the ability to obtain and maintain a U.S. Government security clearance. U.S. citizenship is required. The selected candidate will be subject to a background investigation.

Viewpoint Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Warehouse Manager

Location: Woodstock, GA

Overview

A well-established manufacturer of innovative machinery solutions is seeking a Warehouse Manager to lead all warehouse operations supporting manufacturing and service teams. This role is responsible for ensuring efficient receiving, storage, staging, and distribution of parts, equipment, and materials—while maintaining accurate inventory, optimizing workflows, enforcing safety standards, and ensuring timely fulfillment to production and service operations.

Key Responsibilities

Warehouse Operations

• Oversee daily warehouse activities including receiving, picking, packing, put-away, shipping, and cycle counting.
• Ensure all incoming materials are inspected, logged, and stored according to established standards.
• Maintain an organized and efficient layout for raw materials, ink, parts, and finished goods.
• Develop and enforce operational procedures to improve accuracy and efficiency.

Inventory Management

• Manage inventory levels to support manufacturing schedules, service operations, and parts/ink sales.
• Lead cycle counts and root-cause analysis for inventory variances.
• Coordinate with Purchasing, Service, and Production to maintain accurate stock levels.
• Ensure proper labeling, location management, and control of serialized and critical components.

Shipping & Receiving

• Direct all outbound shipments to ensure accuracy, proper documentation, and on-time carrier scheduling.
• Oversee import/export compliance as required (commercial invoices, HTS codes, packing lists).
• Maintain relationships with freight carriers, parcel services, and LTL providers.

Leadership & Team Development

• Train, supervise, and evaluate warehouse associates.
• Establish daily goals and monitor productivity.
• Promote a positive, safety-focused work environment.

Safety & Compliance

• Enforce OSHA and company-specific safety policies.
• Ensure proper operation and maintenance of forklifts, pallet jacks, and other warehouse equipment.
• Maintain clean, hazard-free warehouse conditions.

Process Improvement

• Analyze workflows and identify opportunities for automation, optimization, and cost reduction.
• Partner with IT and Operations to improve ERP usage for warehouse functions (bin management, MRP, inventory transactions, etc.).
• Lead warehouse-related continuous improvement initiatives.

Qualifications

Required

• 5–10 years of warehouse management or supervisory experience.
• Strong knowledge of inventory control principles and warehouse best practices.
• Proficiency with ERP systems (Syspro experience highly preferred).
• Ability to operate warehouse equipment (forklift certification preferred).
• Strong leadership, organizational, and communication skills.

Preferred

• Experience in manufacturing or industrial equipment environments.
• Bachelor’s degree preferred in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business Administration, or Manufacturing Management. (not required)

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