Engineering Jobs in San Diego, CA

LOCATION

The Lodge at Torrey Pines

Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.

The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY

The Guest Services Manager (”Gestión de la Experiencia del Huésped”) delivers personalized, attentive service that exceeds guest expectations while upholding the highest standards of the hotel. This key leadership role oversees the daily operations of Valet, Concierge, Courtesy Car Drivers, Door Attendants, Bell Staff, and the Front Desk. The position ensures seamless coordination, exceptional guest satisfaction, and operational excellence throughout all front-of-house departments.

PAY & PERKS

• Compensation: $70,304 - $80,000 DOE**
• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Project a polished, professional appearance and demeanor at all times, consistently upholding hotel standards and creating a welcoming atmosphere for guests.
• Engage frequently with guests and team members to ensure expectations are met and exceeded. Lead effective guest recovery efforts when needed to maintain service excellence.
• Oversee Valet operations, ensuring prompt, secure vehicle handling and strict adherence to safety and operating procedures.
• Supervise the Bell Services team to ensure luggage handling, guest escorting, room orientation, and lobby presence are performed at luxury hotel standards.
• Support the Concierge team in fulfilling guest requests and coordinating pre-arrival planning for exceptional, personalized experiences.
• Lead and support door attendants, bell attendants, valet, concierge, and front desk staff. Provide training, communicate performance expectations, assist with scheduling, and address associate concerns.
• Ensure all front-of-house operations are well-coordinated through clear communication with all relevant departments.
• Develop and maintain a robust guest history and VIP recognition program.
• Maintain effective communication systems through logs, shift notes, and team meetings.
• Ensure all public areas and equipment are clean, well-maintained, and consistent with luxury hotel standards.
• Promote a safe and secure environment by supporting emergency and safety procedures.
• Perform additional duties as assigned by the leadership team.
• Monitor guest feedback platforms (Medallia) to identify trends and implement corrective or celebratory actions.
• Foster a collaborative, respectful work culture.
• Maintain in-depth knowledge of resort amenities, local attractions, and upcoming events to support the team.
• Performs additional duties and responsibilities as directed by the leadership team.

QUALIFICATIONS

• At least 3-5 years of relevant experience and/or training.
• Previous similar position in a luxury, Forbes-rated hotel, or similar business entity preferred.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Experience running shifts, scheduling, performance management, problem-solving, guest servicing and running day-to-day operations.
• In-depth knowledge of Forbes or AAA Five Diamond service standards preferred.
• Availability to work on weekends and holidays is required.
• Must have an unexpired and valid driver's license with no recent violations.
• For insurance purposes, candidates must be over 21 years of age.
• Proficiency with hotel PMS systems (e.g., Opera or similar) and guest feedback platforms (e.g., Medallia or comparable systems).
• Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.
• The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.

• 
  
• Establish and maintain effective working relationships with peers associated with system integration of BSP and Multimedia environment.
  
• Work on toolchain and system integration of RTOS functionalities.
  
• Communicate with source and consumer environment stakeholders to ensure seamless integration between various environments during design, development, testing and deployment phases.
  
• Work with team leads and project leads to provide support and contribution in preparing critical customer User Acceptance scenarios.
  
• Assist in deploying and migrating project artifacts within the production environment and customer development sites.
  
• Maintain and monitor jobs and programs in production as well as provide issue resolution for any production failures. Assist and provide guidance to resolve system-related issues.
  
• Develop, modify and debug automation programs with CI/CD environments
  
• Develop and deploy tools and technologies to optimize the build times for faster deployment.
  

• 
  
• 2+ years of academic or work experience with Programming Language Python, etc.
  
• 5+ years of experience developing tools using Python that is used smart integration and release of software to external developers
  
• Experience with software configuration management tools (e.g., Git/Gerrit), integration, build environments, and debug aids (e.g., Trace 32).
  
• Experience with Linux Bash Shell
  
• Excellent Communication skills and self-starter.
  
• 5+ years of experience with makefiles, bitbake using C/C++ on Yocto Linux, Android, and RTOSs on ARM-based platforms (QNX).
  

• 
  
• Bachelor's Degree in Engineering, Information Systems, Computer Science or related field and 2+ years of Software Engineering or related work experience OR Master's Degree in Engineering, Information Systems, Computer Science or related field and 1+ year of Software Engineering or related work experience OR PhD in Engineering, Information Systems, Computer Science or related field
  

• 
  
• Photo & Video Capture and Imaging Data Management
  
• Capture high-quality photos and videos using camera devices (primarily smartphone cameras) in both lab environments and real-world scenarios.
  
• Execute image and video analysis tools to evaluate camera performance and generate quantitative and qualitative results.
  
• Manage and maintain imaging databases across multiple Image Quality (IQ) domains, including: Texture and Noise, Color Accuracy, HDR, Exposure, Zoom, Bokeh, Video Quality, Image, Stabilization
  
• Configure and operate Android devices using Android Debug Bridge (ADB) for camera testing and data capture.
  
• Organize captured data through structured folder systems and naming conventions to support multi-device testing workflows.
  

• 
  
• Maintain and operate Camera Image Quality evaluation labs located at San Diego campus.
  
• Ensure the lab environment is properly configured for camera testing and data collection.
  
• Support camera engineering teams by maintaining testing equipment, scenes, and workflows.
  

• 
  
• Develop and enhance Python-based tools for image quality analysis and evaluation.
  
• Assist in developing evaluation protocols for camera IQ metrics, including texture, color, HDR, exposure, zoom, and video stabilization.
  
• Support development of test scenarios for both lab setups and real-world capture conditions.
  
• Work with tools such as FFmpeg for video analysis and processing.
  
• Assist in building and organizing image/video datasets for machine learning training, including data annotation and labeling.
  

• 
  
• Bachelor's degree in Engineering (Electrical Engineering, Computer Engineering, Computer Science, or related field).
  
• Strong interest in camera imaging, photography, or image quality evaluation.
  
• Basic knowledge of Python programming.
  
• Ability to manage large datasets and organize technical data efficiently.
  

• 
  
• Experience with image or video processing tools.
  
• Familiarity with Android Debug Bridge (ADB).
  
• Knowledge of MATLAB, Python scripting, or FFmpeg.
  
• Exposure to computer vision, image quality analysis, or camera testing.
  
• Understanding of image datasets used in machine learning workflows.
  

• 
  
• Responsible and accountable for producing quality work to prescribed standards, with a focus on continuous improvement to meet customer commitments on schedule and within budget
  
• Follow written work instructions
  
• Work under minimal supervision on duties and tasks that are frequently non-routine, adapting procedures, techniques, tools, materials and/or equipment to meet special needs
  
• May perform more detailed tasks requiring deeper knowledge and experience in the specified processes and procedures
  
• Rely on experience and judgment to plan and accomplish assigned goals
  
• Able to effectively communicate with other functional departments, such as Engineering, Purchasing, Manufacturing, Engineering, Quality, and Sales departments
  
• Resolve most questions and problems, referring only the most complex issues to higher levels
  
• Serve as a resource to others in the resolution of complex problems and issues
  
• Be a self-starter and demonstrate good decision making ability
  
• Must maintain a safe work environment by adhering to all safety procedures including those which govern the handling of materials, chemicals, tools, and equipment (WHMIS)
  
• Proper use of required PPE
  
• May periodically assist in orienting and training lower level employees
  
• May participate in LEAN Events, \"Six S\" activities, action teams etc.
  
• Support, communicate, reinforce and defend the mission, values and culture of the organization
  
• Perform advanced-level assembly functions, which may include: prep, mechanical, harness, cable, printed circuit board sub-assemblies, spray application, and inspection, typically working from models and/or drawings, within Production
  
• May perform soldering and installation of components to contract specifications, using a wide range of tools and equipment
  
• Interpret blueprints, Process Flow Instructions and other written or verbal instructions
  
• Responsible and accountable for producing quality work to prescribed standards, with a focus on continuous improvement to meet customer commitments on schedule, within budget and to SPC standard practices
  
• Must be trained across all assembly stages, work w/Engineering to build 1st articles by interpreting print/specification with no process provided and the ability to interpret/assemble all units in dept
  
• If required, perform all aspects of inspection: in-process, final and source; allocate partial points - 3 points in-process - 3 points final - 4 points source
  

• 
  
• Cleanroom experience
  
• Solder Certification (J-STD-001)
  

• High school diploma or GED with a minimum of 5 years of experience in specialty area e.g. welding, tool making
  

Insight Global is seeking an experienced EPLAN Electrical Designer to support the development of its large-scale metal additive manufacturing platform, the Advanced Test Demonstrator (ATD).

In this role, you will play a critical part in electrical documentation, panel fabrication support, and system integration activities for a complex LPBF (laser powder bed fusion) 3D printer environment. This includes creating and updating EPLAN schematics, supporting hands-on panel builds, documenting wiring and fluid routing, and collaborating with cross-functional engineering teams (controls, mechanical, and R&D).

The ideal candidate is highly experienced in mixed-voltage electrical systems, industrial standards, and shop-floor integration. This is a hands-on role requiring strong troubleshooting, fabrication support, and comfort working around high-power distribution and sensitive signal environments. While not required, experience with LabVIEW OOP and industrial additive manufacturing systems is highly advantageous.

Qualifications

Required Skills & Experience

• 10+ years of electrical design experience
• Proficiency with EPLAN Electric P8 for electrical schematics, wiring diagrams, harness documentation, and connector pinouts
• Experience supporting panel fabrication and providing real-time troubleshooting for mixed-voltage enclosures
• Experience updating as-built documentation from shop-floor redlines
• Strong knowledge of industrial electrical standards (UL, CE, NEC, NFPA)
• Strong wiring, layout, and enclosure integration skills for R&D or industrial machine environments

Nice to Have Skills & Experience

• Experience with EPLAN Fluid for documenting chiller loops, pneumatics, and gas routing
• LabVIEW OOP experience
• Background in additive manufacturing, large industrial printers, or automation equipment
• Familiarity with pneumatic manifolds, argon systems, or fluid-cooled industrial machinery
• Experience coordinating electrical requirements within CAD enclosure models
• Comfortable working on shop floors with high-power distribution and sensitive signal routing

Job Title: QA Consultant (GxP)

Location: San Diego, CA (On-site)

Position Type: Contract / Consultant

Department: Quality Assurance

Reports To: Site Quality Head / Director, QA

Hours requirement: 8 to 5; may need to have some flexibility to work earlier/late as needed

About Us

Based in San Diego, our site operates as a clinical-stage biopharmaceutical facility utilizing unique and proprietary genetic engineering platform technologies to create next-generation cell and gene therapies with the capacity to cure. We are passionate about making an impact on patients' lives with the development of our CAR-T therapies in various cancers and gene therapies for rare diseases. Our goal is to deliver potential single-treatment cures for patients in need.

Position Summary

The Quality organization is seeking an experienced QA Consultant (GxP) to join our team in San Diego, CA. In this on-site contracted role, you will lead the enhancement and maintenance of local Quality Systems, with a primary focus on the Quality Management System (QMS), Electronic Data Management System (EDMS), Document Control, and overall Quality Assurance functions.

You will ensure compliance with regulatory requirements while supporting site-specific needs. This role is integral to the overall GxP Quality system, including processes such as Change Control, Deviation, CAPA, Training, and Document Control, as well as tracking and reporting Quality System Metrics. You will collaborate closely with cross-functional GxP partners including QA, QC, Manufacturing, Validation, Supply Chain, Facilities, and Clinical teams.

Key Responsibilities

Support concurrent activities for legacy Quality systems during QMS integration and system migration phases.

Provide QA oversight for approximately 125 updated SOPs and manual/paper-based systems.

Monitor quality metrics and dashboards to reduce overdue records and maintain effective QMS controls.

Operate and support legacy Quality systems during the transition to new platforms.

Oversee and execute Document Control activities for GxP documents, including manufacturing, clinical, and product quality records.

Assist in managing the GxP Training Program and deliver training on Quality System topics (e.g., Annual GMP Training, Change Control, Deviation, CAPA).

Collaborate with Change Control, Deviation, MRB, and CAPA owners to ensure timely completion and compliance of quality records.

Perform operational functions within the ComplianceWire Learning Management System (LMS) and Qualio (EDMS).

Support continuous improvement efforts for events within EDMS and LMS.

Work with document owners to ensure timely periodic review of procedures.

Assist in the creation and revision of SOPs, policies, forms, templates, and reporting tools.

Generate and trend quality metrics, communicating findings to leadership.

Support internal and external audits, including regulatory agency or partner audits, and assist in executing corrective action plans.

Review and approve paper-based quality documentation and electronic quality records.

Promote a culture of quality, teamwork, and accountability with a patient-first mindset.

Align daily activities with department goals and company values.

Ability to lift up to 20 pounds as needed.

Qualifications

Education: Bachelor’s degree in Life Sciences or related discipline (an equivalent combination of education and experience may be considered).

Experience: Minimum of 8 years of experience in a GxP environment (pharmaceutical, biotech, or cell/gene therapy manufacturing preferred).

Technical Skills:

Strong knowledge of Quality Management Systems in a cGxP manufacturing environment.

Proficiency in core Quality systems: Change Control, Deviations, CAPA, Document Control, and Training.

Hands-on experience with Electronic Document Management Systems (EDMS) and Learning Management Systems (LMS) such as ComplianceWire or Qualio.

Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Competencies:

Exceptional written and verbal communication skills.

Strong attention to detail and ability to manage multiple projects simultaneously.

Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.

Experience developing training materials and delivering training to employees.

Demonstrated ability to write and revise SOPs, work instructions, and Quality System documents.

Prototype Engineering Technician

Pay: $25.00-$29.00/hour

Location: San Diego, CA (Onsite)

Duration: 12-Month Contract

Schedule: Standard Working Hours

Job Responsibilities

In this role, you will support prototyping activities within a collaborative manufacturing environment. The position works closely with engineering teams to assist with product development initiatives and the fabrication of prototype components.

Key responsibilities include:

• Supporting prototype builds in collaboration with Product Development Engineering.
• Assisting with fixture setup, fabrication, and prototype assembly.
• Producing components using machining, rapid prototyping, and fabrication equipment.
• Creating and modifying 3D models using CAD software to support prototype development.
• Supporting cross-functional teams in engineering and manufacturing activities related to product prototyping.

Essential Duties and Job Functions

• Work with engineers to set up and fabricate prototype fixtures and components.
• Operate traditional and CNC machine shop equipment including mills and lathes.
• Produce prototype parts using rapid prototyping equipment such as:
• 3D printers
• Laser cutters
• Other fabrication tools
• Interpret engineering drawings, prints, and schematics to fabricate parts accurately.
• Perform fabrication and assembly of mechanical, electronic, and electro-mechanical components.
• Utilize CAD software (e.g., SolidWorks) to design or modify solid models for manufacturing.
• Use measurement tools such as calipers, micrometers, and height gauges to verify dimensions.
• Follow established machine shop policies, procedures, and safety standards.
• Maintain compliance with safety protocols, including the use of proper PPE.
• Utilize common hand and power tools during prototype fabrication and assembly.

Knowledge & Skills

• Strong mechanical aptitude and troubleshooting abilities.
• Basic mechanical fixture and/or electro-mechanical design experience.
• Ability to read and interpret technical drawings and schematics.
• Familiarity with machine shop environments and equipment.
• Experience with measurement and inspection tools.
• Ability to work effectively in a fast-paced and dynamic environment.
• Experience with rapid prototyping equipment such as 3D printers and laser cutters.
• Proficiency with Microsoft Office applications.
• Strong attention to detail and commitment to safety practices.

Education & Experience

Required:

• 1-3 years of machine shop experience using traditional equipment such as:
• Conventional lathes
• Mills
• CNC milling machines
• Experience with fabrication and assembly of mechanical or electro-mechanical components.
• Experience using hand tools and power tools in a manufacturing environment.

Preferred / Nice to Have:

• Associate's degree or relevant technical training.
• Experience maintaining tools and managing material inventory.
• Familiarity with optical measurement equipment (e.g., Keyence systems).
• Industry certification or trade school training in a related field.
• Knowledge of 3D CAD software (SolidWorks and/or Fusion 360 preferred).
• Ability to lift up to 30 lbs.
• Willingness to take on additional responsibilities and assignments as needed.

Immediate need for a talented R&D Project Manager. This is a 12+ months contract opportunity with long-term potential and is located in San Diego, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-08555

Pay Range: $60 - $90/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Lead and manage multiple R&D programs and/or large-scale product development projects, from feasibility through commercialization, including Class II and/or Class III medical devices (with emphasis on electrically active/medical electrical equipment where applicable).
• Develop and maintain integrated program plans, timelines (Gantt charts), budgets, resource plans, and risk registers; proactively identify and mitigate risks across technical, regulatory, clinical, commercial, and electrical safety dimensions.
• Define project scope, objectives, deliverables, and success criteria; create and maintain project charters, work breakdown structures (WBS), and detailed schedules.
• Lead cross-functional core teams (R&D/Engineering, Quality, Regulatory Affairs, Clinical, Manufacturing, Marketing, and Operations) to execute program objectives; facilitate effective decision-making and resolve conflicts.
• Drive adherence to Design Control processes (21 CFR 820.30), risk management (ISO 14971), usability engineering (IEC 62366), basic safety and essential performance requirements for medical electrical equipment (IEC 60601-1 series), and other applicable standards throughout the product lifecycle.
• Provide regular status updates, executive-level reporting, and dashboards to senior leadership and stakeholders; communicate program progress, issues, decisions, and changes clearly and proactively.
• Support regulatory strategy development and submissions (e.g., 510(k), PMA, technical files for CE marking), including coordination of electrical safety testing, EMC compliance (IEC 60601-1-2), and collateral/particular standards as needed.
• Foster a collaborative, innovative, and compliant culture within program teams.
• Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and cross functional teams management.
• Lead cross-functional teams through identification of risks & mitigations, problem resolution and root cause analysis, corrective and preventive action.
• Develop and maintain integrated project plan with risk-based timeline, critical path milestones, resource allocation, roadmap with clear milestones for gap analysis, risk management, remediation, testing, certification and budget tracking to support certification goals
• Monitor the effectiveness and performance of the launch and project team and facilitate the development of contingency plans, recommending corrective actions as required.
• Ensure compliance with quality management systems and regulatory requirements, where applicable.
• Lead the team to prepare for and execute Phase Gate. Represent the team with Client leaders, ensuring such decisions are informed by a balanced and clearly articulated representation of the relevant data.
• Leverage technical acumen to partner with engineering teams, monitor development progress, and ensure alignment between technical deliverables and program timelines
• Drive design control discipline throughout product development, ensuring compliance
• Conduct or oversee gap assessments against general, collateral, and particular standards for medical electrical equipment safety and essential performance.
• Manage integrated risk management (per ISO 14971), including essential performance definition, hazard analysis, risk controls, and verification.
• Coordinate and manager the execution of test plans for electrical safety, EMC, mechanical, environmental, and essential performance requirements; coordinate pre-compliance and formal third-party testing.
• Oversee compliance documentation: technical files, risk management files, test reports, essential performance rationale, and certification justification.
• Integrate compliance activities with the quality management system (ISO 13485) and other regulatory requirements (FDA, EU MDR, etc.).
• Serve as primary liaison with notified bodies, test labs, and regulatory consultants to support certification and post-compliance needs.
• Drive a safety-focused culture while ensuring the team meets the September 2027 compliance target

Key Requirements and Technology Experience:

• Key Skills;Bachelor’s degree in Engineering (Biomedical, Electrical, Mechanical, or related),Life Sciences, or equivalent.
• 3-5 years of project management in medical devices, with ≥5 years leading compliance programs for medical electrical equipment.
• Proven track record of successfully delivering medical device programs from concept to market launch (including regulatory clearance/approval).
• Strong knowledge of FDA Quality System Regulation (21 CFR Part 820), ISO 13485, ISO 14971 risk management, IEC 62304 (software), and global regulatory pathways (510(k), De Novo, PMA, MDR).
• Proficiency with project management tools (e.g., MS Project, Jira, Smartsheet, or similar) and standard office software.
• Project Management Professional (PMP) certification not required but is preferred
• Scrum Master and SAFE Agile certification is preferred.
• Experience in medical device industries required, including experience in FDA or other regulated environments.
• Knowledge of the medical device industries beneficial integrating science and technology into business processes.
• Technical background in electrical, mechanical, or biomedical engineering
• Expert in the development and deployment of program management tools and techniques including methods for tracking progress, risk management and delivery of major milestones.
• Understanding of engineering development lifecycles and the ability to translate technical inputs into program-level actions and timelines
• Excellent influencing skills with the ability to achieve challenging goals through others without direct authority across different functions, external partners, geographies, and cultures.
• Drive for accountability within self and others.
• Proven project management experience with delivering medium-to large-scale projects in managed service model from concept through delivery and operations
• Relentless advocacy for the customer with a focus on meeting or exceeding customer requirements.
• Driving the team to make trade-offs that optimize customer and business value while maintaining program velocity and outcomes that sustain the highest standards of quality.
• Direct experience with major test labs and certification bodies for medical electrical equipment standards.
• Experience with programmable electrical medical systems (PEMS) or software-inclusive devices (IEC 62304 knowledge a plus)
• Proven success taking Class II (or higher) active medical electrical devices from gap assessment through third-party certification.
• Strong knowledge of ISO 14971, ISO 13485, general/collateral/particular standards for medical electrical safety and essential performance, and EMC requirements.
• Familiarity with FDA QSR (21 CFR Part 820), EU MDR/IVDR, or other global regulations.

Our client is a leading Pharmaceutical Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

About the Role:

As a CBRE Area General Manager, you will oversee a regional team responsible for executing the company's strategic objectives and driving growth in your assigned area. This role is a part of the Operations Management job function, where you will coordinate staff functions and operations that align with the organization's goals and strategies.

What You’ll Do:

• Provide formal supervision to employees, including training and development, performance evaluations, coaching, and recruitment of new employees.
• Manage the daily activities of the team, establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Provide mentorship and coaching as necessary.
• Implement strategic objectives in your assigned area, driving business growth and customer satisfaction.
• Collaborate effectively with other departments to ensure alignment of goals.
• Ensure high-quality customer service is provided to clients in your area, addressing any issues or concerns promptly and professionally.
• Conduct market research and competitor analysis for your area, staying up-to-date with industry trends and developments.
• Hold regular meetings with senior management and clients to understand their needs and provide updates on goals and progress.
• Develop and submit short and long-term plans and strategies, utilizing available marketing programs to reach nominated targets. Collaborate with internal sales and marketing teams on initiatives.
• Identify and address challenges and issues within your area, tracking and reporting on key performance metrics and ROI.
• Apply a broad knowledge of the business and your discipline, understanding how your role integrates with others to achieve team and departmental objectives.
• Lead by example, modeling behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view, while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity, understanding the broader impact across the department.
• Improve and change existing methods, processes, and standards within the job discipline.

What You’ll Need:

• 5 - 8 years of relevant experience; a combination of education and experience will be considered.
• Strong MEP/ engineering background
• Experience running facilities engineering departments in multiple buildings/settings
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead sensitive, complicated, and difficult conversations, convey performance expectations, and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and the department.
• In-depth knowledge of Microsoft Office products such as Word, Excel, and Outlook.
• Extensive organizational skills and an advanced inquisitive mindset.

Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!

The Senior Director of Product will lead PriceSmart’s product organization across omnichannel eCommerce, membership, payments, B2B, and other Digital Experience initiatives. This role is pivotal in driving innovation and execution aligned with the Product Operating Model, fostering empowered product teams that deliver exceptional member and business experiences. In addition to leadership responsibilities, this role will personally own and lead one or more high-risk, high-impact initiatives as the product owner, ensuring strategic alignment and successful delivery.

What You'll Do

Product Leadership & Strategy

• Define and communicate a clear product vision and strategy across all digital experience domains.
• Champion the principles of a modern Product Operating Model, focusing on outcomes over outputs – enhancing member experience and impact rather than just delivering features.
• Align product initiatives with business objectives and member needs, ensuring measurable impact.
• Work collaboratively with IT to implement initiatives by providing prioritization and capacity planning assistance

Direct Ownership of High-Risk Initiatives

• Personally act as product owner for one or more high-risk, high-impact initiatives, driving discovery, prioritization, and delivery.
• Lead cross-functional teams to mitigate risks, validate solutions, and ensure successful outcomes for all projects.

Team Management & Development

• Lead and mentor a diverse team including:
• Product Owners (all levels including Director)
• Lead UI/UX and design team
• Foster a culture of collaboration, innovation, and continuous learning.
• Develop career paths and succession planning for product and design talent.

Execution & Delivery

• Own Program Increment planning with Product Owners for quarterly planning and prioritization of initiatives.
• Drive creation of product roadmaps for eCommerce, membership, payments, and B2B solutions.
• Partner with engineering to validate solutions through discovery and experimentation (A/B Testing).
• Implement data-driven decision-making and establish KPIs for product success.

Stakeholder Engagement

• Act as the primary liaison between product teams and business stakeholders.
• Communicate progress, insights, and strategic priorities effectively across the organization.

Who You Are

Experience:

• 10+ years in product management with at least 5 years in leadership roles.
• Proven track record in eCommerce, payments, membership, or B2B environments.
• Experience personally leading high-risk or mission-critical product initiatives.

Skills:

• Strong understanding of modern product operating models and agile methodologies.
• Excellent leadership, communication, and stakeholder management skills.
• Expertise in product discovery and delivery practices.

Education:

• Bachelor’s degree in Business, Technology, or related field (MBA preferred).

Benefits & Perks

We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:

• Competitive pay
• Medical, Dental and Vision plans
• Employee Assistance Program
• Education Assistance Program
• 401K Company Match
• Life Insurance
• LTD
• FSA/HSA Contributions
• Pet Insurance
• Calm Meditation App
• PriceSmart Membership Card
• BenefitsHub for Employee Discounts
• Fun events
• Employee recognition
• Supportive, nurturing environment with many opportunities for learning and growth
• ...and more!

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 5 years of tenure (some with over 30!), volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door everyday, wherever that door may be, in any of our 13 countries.