Engineering Jobs in Hilltown, PA

Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.

Responsibilities:

• Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
• Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
• Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
• Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
• Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
• Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
• Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
• Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
• Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.

Qualifications:

• Bachelor’s degree required.
• Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
• Solid knowledge in ERP and Excel
• Experience with order fulfillment with regulated materials.
• Experience with S&OP preferred, strong in problem solving and analytical skills.
• Excellent customer service skills, strong people and communication skills.
• Excellent in relationship building and negotiation skills.
• Ambition in advancing to senior level leadership role.

Compensation, bonus and benefit

• Competitive Base Compensation
• Annual targeted bonus
• 401k with match
• Paid health, dental and vision
• Paid life insurance
• Paid long-term/short-term disability
• PTO and Paid holidays

At LB Water Service, we offer more than just a paycheckwe're offering a future. Join a company that values you and your family, provides exceptional benefits, competitive pay, and opportunities for long-term growth and financial securityand we are 100% Employee-Owned! At LB Water Service, we're all about investing in you. Join a team that treats you like family and helps you build the career you've always wanted!

LB Water Service is seeking an experienced Outside Sales Representative with a background in the Waterworks industry or a related field such as Sewer, Stormwater, or Construction.

Job Location: Quakertown, PA Degree Requirements: Bachelor's degree preferred, but not required with relevant experience Experience: 10+ years Relevant Experience: Water, Sewer, Stormwater, Construction, or Manufacturing

General Overview: The Sales Representative will be responsible for managing assigned customer accounts or prospects within a designated geographic region, primarily focusing on Quakertown, PA. This role involves driving new business development, achieving personal sales targets, fostering long-term customer relationships, and addressing specific customer needs. The ideal candidate is an intermediate-level sales professional with a growing understanding of products and markets.

Key Responsibilities:

• Meet personal sales targets, focusing on small to mid-sized accounts within defined markets or territories.
• Engage in periodic coaching sessions with a supervisor or senior sales professional to improve performance.
• Prepare and present sales proposals and presentations for review.
• Participate in company-wide projects such as promotions, product launches, and new marketing initiatives.
• Identify and develop new customer relationships and target prospective projects and accounts.
• Provide accurate and timely quotes to customers.
• Stay updated on industry innovations and specifications relevant to future projects.
• Collaborate with managers on vendor issues and market trends.
• Maintain regular communication with office support staff.
• Cultivate and grow existing customer relationships.
• Maintain an up-to-date understanding of the market landscape and competitors.
• Become the subject matter expert for specifications in the municipalities and territories you serve.
• Serve as the primary problem solver for customer needs, offering innovative solutions.
• Track and follow up on quotes and proposals.
• Uphold fair business practices and effective communication, demonstrating strong listening skills and professionalism.
• Effectively represent and articulate the LB Water brand and maintain relationships with engineering teams.
• Adapt proactively to changing needs and maintain a future-focused approach.

Required Skills and Attributes:

• Strong verbal and written communication skills.
• Highly detail-oriented with excellent organizational skills and the ability to prioritize tasks.
• A team player with the ability to work independently when required.
• Ability to articulate customer needs and provide tailored solutions.
• Adaptable, forward-thinking, and proactive in sales strategies.
• Strong listening skills (ask questions to understand customer needs before offering solutions).

About LB Water: For over 50 years, LB Water has been the leading provider of water, wastewater, and stormwater solutions, delivering the right products, services, training, and support to our customers. From our humble beginnings in Selinsgrove, Pennsylvania, we've grown to ten full-service locations spanning across Pennsylvania, Maryland, Virginia, Ohio, West Virginia, Delaware, New Jersey, and Washington D.C. We are a 100% employee-owned company, highly valuing recruitment and professional development. Our employees, now numbering more than 200, are our core strength and most valuable asset. We are proud to be recognized as one of Pennsylvania's Top 100 Places to Work.

Benefits:

• 100% employee-owned through an Employee Stock Ownership Plan (ESOP).
• Comprehensive medical and prescription coverage with 100% of premiums and deductibles paid by LB Water.
• Dental, vision, life, and disability insurance options available via payroll deduction.
• 401(k) retirement plan with employer contribution.
• Paid vacation, sick leave, and holiday time.

Equal Employment Opportunity Statement: LB Water is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, veteran status, or any other characteristic protected by law.

Logistics Planner Specialist II

Location(s): West Point, PA; Rahway, NJ

Work Environment: Hybrid

Job Summary:

The Logistics Planner Specialist II is responsible for driving tasks to completion and mentoring junior staff. This role requires a heightened level of autonomy and strong business acumen. The Logistics Planning Specialist will be responsible for supporting and work cross-functionally with, but not limited to, Clinical Supply Planning, Country Clinical Operations, CMOs/CROs, Distribution, Regulatory, External Operations Management, Operational Expense Management, Trade Operations, and Trade Compliance to support and plan distribution for Clinical Trial Material utilizing approved depot networks. Act as the Logistics Planner and develop distribution plans and execute activities for network preparedness of distribution activities. Communicate with all constituents and be the advocate for the distribution strategy for clinical trials. In addition to typical distribution planning activities, the individual will also be responsible for alignment of the lead-time and routing in SAP, and cost analysis for distribution network selection. Collaborate across functions and contribute to cross-functional initiatives, and, where appropriate, assume leadership of low-to-moderate complexity projects to drive defined outcomes.

Key Responsibilities:

• Drive tasks to completion amidst ambiguity.
• Mentor junior staff and provide guidance on project management.
• Collaborate across functions to achieve business objectives.
• Ownership of SAP-related processes that Logistics Planning is accountable
• Project Contributor, and at times lead, for both internal and cross-functional projects
• Proficient in cGMP
• Ability to function in a team environment and pursue information when it is not readily available.
• Communicate with all constituents and be the advocate for the clinical trial distribution strategy
• Partner with Clinical Supply Planning and Distribution Centers to oversee and implement distribution planning documents for clinical study protocols
• Represent Logistics Planning at internal communication meetings
• Serve as the functional area expert on country shipping and trade compliance, distribution routes, country and global distribution challenges
• Adherence to regulatory, global and site policies and procedures governing operations activities are critical.

Qualifications:

• Bachelor's degree preferred; candidates with relevant experience may be considered.
• 3+ years of experience in a related field; candidates without a degree should have 6+ years of relevant experience.

General Skills:

• Strong communication and proficient project management skills.
• Ability to collaborate across functions and teams.
• Analytical thinking and problem-solving skills.
• Detail-oriented with the ability to prioritize tasks effectively.

Unique Responsibilities:

• Ability to make connections at a higher level within the function.
• Self-motivated with the ability to mentor others.

Metrology Specialist I

On-site in West Point PA

Summary:

• Manage equipment assets at multiple locations
• Gain a working knowledge of laboratory equipment to facilitate with troubleshooting and/or communicate with the vendor/ service engineer to identify resolutions
• Participate in computer system validation activities associated with new or upgraded equipment or software packages.
• Originate and progress Deviations and Change Control records
• Perform and document investigations and assist in developing and implementing CAPA plans
• Contribute to new SOP drafting, implementation, and revisions.
• Represent the laboratory on all aspects of laboratory equipment during audits.
• Ensure compliance with all regulatory requirements (cGMP), internal policies and procedures.
• Customer focused mindset with the ability to communicate adequately (verbally/writing) to all levels within the organization.
• Willingness and ability to quickly upskill in Merck Facilities/Instrument support programs SAP, ProCal, BAS, LAMP, Electronic Validation, and other document and/or asset repositories
• Initiate, process and track work orders to facilitate timely repairs, modifications and moves of laboratory equipment.

Calibration Focus:

• Prepare, review, and approve archive instrument/equipment documentation such as master equipment lists, user access reviews, Instrument Installation & operational qualification documentation, and calibration documentation.
• Coordinate service activities across a variety of vendors and service engineers while building and maintaining strong working relationships.
• Collaborate with metrology staff across multiple testing labs and sites for process improvement, cross-training and cross-site support.

Support the purchase, installation, and equipment qualification of new laboratory equipment.

*** There will be training opportunities to support Validation*** Validation activities are included below

• Support primarily the qualification/validation of computerized analytical systems as per current guidelines.
• Partner with the business unit in the laboratories, various quality support oversight, IT technical support, and various software and instrument vendors/manufacturers.
• Perform any required change control during the life cycle of a computerized system.
• Decommission systems as required as part of the equipment qualification/validation life cycle.
• Manage the capital purchasing and initial installation of computerized analytical systems prior to validation.
• Participate in various data integrity and lab modernization activities as required.
• Will possess direct experience operating analytical instrumentation within a pharmaceutical or equivalent laboratory (vaccine or large molecule focus).
• Will have the ability to thoroughly review and scrutinize validation requirements through the life cycle of the system.

General Requirements Level 1:

-Bachelor’s degree in biological or chemical science and/or engineering plus

-2-4 years of experience participating in the validation of computerized laboratory systems or instruments (e.g. system Installation and Operational qualification, Performance qualification

-Experience working in a GMP environment and maintaining laboratory equipment.

-Highly organized, strong communication skills.

-Capable of working independently.

-Solutions orientated mindset with the ability to handle multiple high priority tasks at one time.

-Ability to succeed in a dynamic environment; flexibility to respond to changing priorities.

-Awareness to independently prioritize tasks and responsibilities based on actual or perceived level of importance and/or potential impact to the GMP environment.

JOB OVERVIEW:

The Validation Scientist position encompasses all areas of Technical Services with primary focus on technology transfer, scale-up, process optimization, process/packaging validation, commercial production technical support as well as equipment qualification and cleaning validation support.

KEY ROLES/RESPONSIBILITIES:

• Lead and execute projects such as technology transfer, scale-up, process optimization process/packaging validation as well as equipment qualification and cleaning validation support to meet critical project deadlines.
• Provide technical support in the investigation of manufacturing incidents and major deviations. Assure thoroughness of investigation and documentation as well as implementation of preventive/corrective actions as necessary.
• Conduct commercial production technical support activities such as qualification of alternate suppliers of API, excipients and packaging components, equipment change parts, process parameters, yield limits, hold time studies, etc.
• Execute utility and process equipment qualification support activities such as installation, operational and performance qualifications, periodic reviews, investigations, assessments, review change control and non-routine maintenance requests, out of specification calibrations, etc.
• Perform cleaning validation support activities such as execution of cleaning validation and verification studies, hold time studies, investigations, assessments, justifications, maintain cross contamination program, etc.
• Develop and/or execute experimental designs and approaches to resolve technical problems and utilize engineering standards, principles, concepts, equations as well as statistical techniques.
• Prepare and review documents to support projects, such as laboratory notebooks, protocols, reports, assessments, justifications, investigation reports, regulatory submissions, master batch records, change control, etc.
• Complete and document physical sampling and testing such as loss on drying, particle size distribution, bulk density, viscosity, pH, tablet weight, thickness, hardness and friability; sample for analytical and microbiological testing.
• Author and periodically update assigned Standard Operating Procedures (SOPs) for the department.
• Represent Technical Services at project team meetings and provide sound technical advice.
• Coordinate and interface with Operations, Facility Engineering, Quality Control, Quality Assurance and Regulatory Affairs groups to assure successful project execution.
• Directly interact with Piramal Pharma Solutions clients.
• Maintain regulatory compliance within the function and follow site safety, health, and environmental policies and procedures.

EXPERIENCE:

• Minimum of a Bachelor's degree in a scientific discipline (e.g., Chemical Engineering, Pharmaceutics, Pharmacy, Chemistry or equivalent) with a minimum of 3 years experience in Technical Services, Process Engineering, Process Validation, Formulation or related field in the pharmaceutical industry.
• Experience in laboratory and production scale manufacture of solid oral, liquid and semi-solid dosage forms using equipment such as comminuting mills, high-shear granulators, fluid bed dryers, blenders, tablet presses, tablet film coaters, encapsulates, low and high-shear mixing vessels, homogenizers, pumps, packaging, etc.
• Working knowledge of cGMP (Current Good Manufacturing Practices) regulations, SUPAC guidance, and general compliance expectations.
• Working knowledge of investigational techniques, including but not limited to root cause analysis, risk assessment impact evaluation, and technical report writing.
• Must possess research and problem solving abilities and be capable of producing detailed documentation, understand and make generalized and specific conclusions from project data.
• Technical writing experience is required with attention to detail skills essential.
• Must be able to work in a team environment with effective project planning/management, analytical thinking, organization, and execution skills.
• Must have proficiency in the Microsoft Office Suite programs.
• Demonstrated professionalism and excellent communication skills with internal and external personnel are essential.
• Ability to work effectively managing multi projects at a fast pace withcross-functional departments and manage priorities to meet timelines.
• Must be innovative, proactive, resourceful and committed to continuous improvement.
• Working knowledge of cGMP data management systems (EDMS, Trackwise, and/or SAP) is preferred.

WORK ENVIRONMENT:

The position requires the ability to work in ahigh demand office and manufacturing setting with time spent performing "on the floor" activities in laboratory and manufacturing areas. The position may require extended hours including evenings and weekends as well as work hours on 2nd and 3rd shifts depending on project needs.

Senior Commissioning & Qualification Engineer – Automation (Biopharma Build)

Owner’s Representative | Onsite – Spring House, PA

Contract through end of year, potential for ongoing extensions

We are seeking a senior Commissioning & Qualification (C&Q) Automation SME to support the delivery of a state-of-the-art Cell & Gene Therapy manufacturing facility.

This is a high-visibility, onsite role where you will serve as the Owner’s Representative, ensuring highly automated GMP process systems are properly commissioned, integrated, and inspection-ready. If you thrive in complex, automation-heavy capital projects, this is the type of build that defines careers.

What You’ll Be Doing

• Act as the technical SME for commissioning automated process equipment
• Represent the owner’s interests across all project phases
• Lead execution of Commissioning Plans with emphasis on automation, integration, and data integrity
• Author and review IQ/OQ/PQ protocols, URS, and validation documentation
• Oversee startup and field execution for complex equipment platforms
• Drive resolution of automation-related deviations and integration issues
• Coordinate across automation, construction, validation, quality, and vendor teams
• Apply risk-based qualification principles (ASTM E2500, FMEA)
• Ensure compliance with GMP, FDA, and 21 CFR Part 11
• Support digital validation platforms (e.g., Kneat)

Equipment & Systems Scope

• Cell & gene therapy manufacturing systems
• Fill/Finish lines
• Isolators
• Integrated process equipment platforms
• PLC / SCADA / DCS automation layers

What We’re Looking For

Required:

• Bachelor’s degree in Engineering or Life Sciences
• 5–10 years of CQV experience in automated biopharma manufacturing
• Hands-on experience with process equipment and control systems
• Strong understanding of GMP validation lifecycle

Strongly Preferred:

• DeltaV, Rockwell, Siemens, or similar DCS/PLC platforms
• Experience in greenfield or large capital projects
• ASTM E2500 / GAMP 5 knowledge
• Experience with digital validation tools (Kneat, Veeva)
• Background in cell & gene therapy, fill/finish, or cleanroom environments

Why This Role?

• High-impact, automation-heavy greenfield project
• Owner-side authority and visibility
• Complex, integrated GMP systems
• Opportunity to shape commissioning strategy at a flagship facility

EEO Statement:

• Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Pengate Handling Systems is a full-service provider of material handling equipment and solutions, helping businesses move, store, and manage products more efficiently. We design, build, and install conveyors, automation systems, and custom storage solutions tailored to each client’s operational needs. Our projects improve workflow, boost productivity, and enhance safety, delivering real, measurable results. With expertise across industries, we combine engineering know-how with hands-on experience to create systems that solve complex challenges and keep businesses running smoothly.

We are seeking a results-driven Optimization Specialist to drive operational excellence across our field operations. This role champions Lean methodologies, streamlines processes, and improves cross-functional performance while delivering measurable business impact.

What You’ll Do

• Lead Lean initiatives using tools such as Kaizen, 5 Why analysis, Process Mapping, 5S, Gemba walks, PDCA, Value Stream Mapping, A3, and Root Cause Analysis.
• Conduct process assessments, identify opportunities for improvement, and implement sustainable solutions.
• Partner with leaders across Service, Dispatch, Parts, Rental, and Logistics to streamline workflows and eliminate bottlenecks.
• Standardize processes, develop staffing and resource forecasts, and optimize utilization.
• Analyze operational data to uncover trends, measure performance, and drive continuous improvement initiatives.
• Lead root cause analyses to resolve operational challenges and prevent recurrence.
• Sponsor and oversee optimization projects with defined metrics, measurable ROI, and clear success criteria.
• Strengthen cross-functional communication and collaboration to improve alignment and workflow integration.
• Implement best practices for workflow efficiency, resource allocation, and process standardization.
• Develop dashboards, KPIs, and reporting frameworks to monitor performance and guide strategic decisions.
• Mentor and influence teams to adopt Lean thinking, operational discipline, and problem-solving mindset.
• Support change management initiatives and promote a culture of continuous learning and improvement.

What We’re Looking For

• Bachelor’s degree in Business, Operations, Logistics, or a related field.
• 3+ years of operational experience, preferably in service-based or field operations.
• Proven success improving fleet utilization and driving cross-department collaboration.
• Experience with dispatch systems, fleet tracking tools, and operational metrics.
• Strong analytical skills with the ability to interpret data, identify trends, and develop actionable insights.
• Excellent problem-solving and decision-making abilities, including root cause analysis.
• Expertise in Lean methodologies, continuous improvement, and process optimization.
• Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Exceptional organizational skills and attention to detail.
• Effective communicator capable of presenting ideas clearly to both technical and non-technical audiences.

Why Work at Pengate

• Join a team that values innovation, collaboration, and continuous improvement.
• Work in an environment where your ideas are heard and make an impact.
• Lead meaningful projects and contribute to operational excellence across the organization.
• Grow your skills through opportunities in Lean practices, data-driven decision making, and process optimization.
• Be part of a company that recognizes and celebrates success, both individually and as a team.
• Thrive in a culture that fosters professional development and continuous learning.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and company holidays.
• Opportunities for professional development, training, and certifications.
• Supportive and collaborative work environment.

Pengate Handling Systems is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. All human relations decisions will not be based on persons’ race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at