Engineering Jobs in Brookhaven, NY

SUMMARY OBJECTIVE OF THE JOB:

The Manager, Business Operations & Services is responsible for leading and optimizing Minebea Intec’s U.S. back-office, service, and operational support functions. This role oversees Order Processing, Customer Service, Purchasing & Logistics, ISO/Quality Management, and the Service organization, ensuring operational excellence, compliance, and a high level of customer satisfaction. The role serves as a key operational leader and trusted partner to regional and global stakeholders during a period of organizational transition.

JOB DUTIES AND RESPONSIBILITIES:

Business & Back-Office Operations

• Lead and develop cross-functional teams across Order Processing, Customer Service, Purchasing/Logistics, and administrative operations.
• Drive process optimization, standardization, and scalability across back-office functions to improve efficiency and service quality.
• Ensure strong internal controls and compliance with company policies and external regulations.
• Oversee office operations including facilities, safety, security, and vendor relationships.
• Manage departmental budgets and resource planning.

ISO & Quality Management

• Own and maintain the ISO Quality Management System, ensuring ongoing compliance and continuous improvement.
• Identify and manage operational risks and opportunities impacting quality and customer satisfaction.
• Lead Management Review meetings and ensure alignment with both corporate and local quality objectives.
• Coordinate internal and external ISO audits and oversee corrective actions.
• Develop, track, and report ISO-related KPIs.
• Provide ISO and quality system training to employees across the organization.

Operations, Customer Service & Logistics

• Oversee customer order processing in SAP, ensuring accuracy, compliance, and timely fulfillment.
• Ensure proper customer setup and adherence to company policies.
• Monitor order flow, inventory safety stock levels, and procurement timelines in coordination with Purchasing and Logistics.
• Manage escalation of delayed or at-risk customer orders.
• Review freight invoices, import documentation, and third-party logistics performance.
• Negotiate contracts and costs with third-party vendors and logistics providers.

Service Organization Leadership

• Lead the U.S. Service Department, ensuring consistent execution of service processes and compliance with ISO standards.
• Review service estimates, work orders, and invoices for accuracy and completeness.
• Ensure timely, high-quality service delivery to customers and internal stakeholders.
• Coordinate training and technical development of Partner Service Teams in collaboration with the Intec Service Team.
• Drive continuous improvement in service responsiveness, efficiency, and customer satisfaction.

Leadership & Collaboration

• Act as a key member of the U.S. leadership team during organizational transition.
• Partner closely with global teams, including Germany-based functions, to ensure alignment and continuity.
• Foster a culture of accountability, continuous improvement, and operational excellence.
• Perform other duties as related to the job function as required

JOB QUALIFICATION REQUIREMENTS/COMPETENCIES:

• Bachelor’s degree in Business, Operations, Engineering, or a related field; advanced degree preferred.
• 8+ years of progressive experience leading business operations, back-office, service, or quality functions in a B2B industrial or manufacturing environment.
• 5+ years of direct people management experience, including leading supervisors and individual contributors across multiple functions
• Proven experience managing cross-functional teams, including Customer Service, Order Processing, Logistics, Quality/ISO, and Service.
• Strong working knowledge of ISO 9001 quality management systems, audits, and continuous improvement practices.
• Demonstrated expertise in end-to-end order-to-cash processes and operational process optimization.
• Hands-on experience with ERP systems (SAP preferred) and data-driven KPI management.
• Ability to lead through organizational change and provide stability during periods of transition.
• Strong collaboration and stakeholder management skills within a global, matrixed organization.
• Customer-focused mindset with experience managing service operations and escalations.
• High level of integrity, accountability, and professionalism, with a pragmatic, solutions-oriented leadership style.

SUPERVISORY REQUIREMENTS:

5+ years’ experience, in supervision, leading, account management, product support, and sales engineering teams with a related product or similar.

PHYSICAL REQUIREMENTS:

A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer.

SALARY

The pay band for this role is between $124,542.00 and $186,813.00 annually, and your base pay will depend on your skills, qualifications, experience, and location. The base pay is a part of our total compensation package and is determined within a range of the pay band process. This offers you the opportunity to progress as you continue to grow and develop your career at Minebea Intec.

WORK AUTHORIZATION (REQUIRED)

Applicants must be legally authorized to work for any employer in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

DISCLAIMER:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time.

The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time.

The above lists all of the essential functions, education, knowledge, skills and abilities required for this job. These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors – at a minimum.

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.