Engineering Journal Jobs in Ut

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Position Description

Immediately hiring a Permanent Full Time Experienced Mid-Level Diesel Trailer Technician to support our Truck Fleet at Ryder in Hurricane, Utah.

Hear it from a Ryder Technician Employee Here:

• 
  
• Hourly Pay: $26.00 per hour
  
  
• Certification Bonus of $100 for each New ASE Certification Obtained up to $700
  
  
• Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year
  
  
• Trailer Experience REQUIRED
  
  
• Schedule: Monday–Friday Weekends OFF
  
  
• Hours: First Shift 8:00 am – 4:30 pm
  
  

We want the right Maintenance Repair Mechanic to join us at Ryder to work on Heavy Duty Vehicles.

Apply Here with Ryder Today

We have all the benefits other shops do without the wait!

• 
  
• Annual Merit Pay Increases Every Year
  
  
• On the Job Paid Training
  
  
• Medical, Dental, Vision, 401 K etc. Start at 30 Days
  
  
• We love our Ryder babies and offer 12 weeks of PAID Maternity Leave for qualifying employees (eligibility requirements, including work tenure, apply)
  
  
• Paid Time Off Starts Accruing at DAY ONE with 80 hours per year
  
  
• Additional Day Off for U.S. Military Veterans
  
  
• 401 K offers a company match
  
  
• HIGH VALUED Stock at 15 % Employee Discount
  
  
• PPE, UNIFORMS, AND BOOT ALLOWANCE PROVIDED
  
  
• Ryder Top Technician Recognition Programs rewards 12 Top Techs each year with Cash Prizes from $250 to $50,000!
  
  
• Technician Tuition Repayment Program up to $5,000! Ask your recruiter about it today!
  
  

Click Here to See All Ryder Careers:

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday

Refer anyone and get rewarded with UNLIMITED bonuses up $1,500 for every Ryder hired Diesel Mechanic, Service Employee, Driver, Warehouse Associate and more!

EEO/AA/Female/Minority/Disabled/Veteran

Requirements

• 
  
• High school diploma or equivalent preferred
  
  
• Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
  
  
• Basic tools, required
  
  
• Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:
  
  
• Routine preventative maintenance, which should include oil changes, brake and tire work, required
  
  
• Two (2) years or more of a combination of classroom training and work experience in required experience, preferred
  
  
• Valid Commercial Driver License (CDL) CLASS A,preferred
  
  
• This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must:
  
  
• Must be able to obtain CDL within 6 months after hire
  
  
• Pass a Ryder Drug Test
  
  
• Pass a DOT physical
  
  
• Pass a Ryder road test
  
  
• Pass a Ryder Background and Motor vehicle check including drug and alcohol verification from previous employers for the last 3 years
  
  

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Responsibilities

• 
  
• Performs vehicle maintenance and repair duties
  
  
• Performs standard vehicle maintenance
  
  
• Performs standard component inspections and repairs
  
  
• Performs preventive maintenance
  
  
• Diagnoses standard mechanical and electronic problems, utilizing diagnostic computer when applicable
  
  
• Identifies root cause of basic failures/conditions and perform repairs as required
  
  
• Replaces defective components as instructed
  
  
• Performs facility maintenance duties
  
  
• Interacts with customers/drivers to properly determine nature of complaint once assigned a task
  
  
• Utilizes key functions of Shop Management System and electronic documentation available
  
  
• Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT)
  
  
• Performs other support duties as required to support operations. These could include but are not limited to Service Island support
  
  

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Posted Date 1 month ago (2/3/2026 4:12 PM)

Requisition ID 2

Location (Posting Location) : State/Province UT

Location (Posting Location) : City HURRICANE

Location (Posting Location) : Postal Code 84737

Category Technicians/Service Employees4

Employment Type Regular-Full time

Travel Requirements 0-10%

Position Code 1000120

Min Pay USD $26.00/Hr.

Max Pay USD $26.00/Hr.

Role Purpose

The Senior Manager, Loyalty & CRM is responsible for executing and scaling the company’s owned retention programming, including loyalty and lifecycle CRM, to improve customer retention, frequency, and lifetime value.

This role plays a critical execution and learning role in Loyalty Chapter 2, supporting the design, testing, launch, and optimization of a new loyalty value proposition, while operating CRM as the primary activation and experimentation engine.

The role sits within Omni-Customer Intelligence, Analytics & Loyalty and partners closely with Performance Marketing, Digital Commerce Operations, and IT.

Scope & Mandate

• Execute loyalty and CRM programming as always-on retention engines
• Support Loyalty Chapter 2 value proposition launch and scaling
• Operate lifecycle CRM programs that drive repeat behavior
• Enable test-and-learn loops that inform customer intelligence and growth decisions
• Ensure loyalty and CRM activation align with enterprise economic guardrails

Key Responsibilities

Loyalty Redesign and Programming Execution

• Execute the day-to-day operation of the loyalty program
• Support new loyalty value proposition testing, launch readiness, and rollout
• Manage loyalty benefits, offers, and engagement mechanics
• Monitor loyalty performance and surface insights to the Senior Director
• Ensure loyalty activation aligns with defined economics and retention goals

CRM & Lifecycle Activation

• Own CRM lifecycle execution across email, app, and other owned channels
• Build and manage lifecycle journeys (onboarding, repeat, reactivation)
• Partner with Performance Marketing and Commerce to integrate CRM touchpoints
• Ensure CRM is used as an activation and learning layer, not just a messaging channel

Testing, Learning & Optimization

• Execute test plans defined by the Customer Intelligence team
• Partner with Analytics to evaluate performance and customer response
• Translate learnings into program refinements and recommendations
• Maintain discipline around test design, controls, and measurement

Cross-Functional Coordination

• Partner with:
• Performance Marketing on targeting and lifecycle alignment
• Digital Commerce Operations on loyalty and CRM integration on-site
• IT on activation enablement and platform coordination
• Ensure operational readiness for launches, promotions, and peak periods

Vendor & Platform Coordination

• Manage day-to-day execution with CRM and loyalty vendors
• Coordinate campaign builds, deployments, and QA
• Ensure vendors execute against defined priorities and standards
• Escalate issues and opportunities with clarity and solutions

Explicit Role Boundaries (Important)

This role does:

• Execute loyalty and CRM programming
• Operate lifecycle journeys and owned channel activation
• Support loyalty testing, launch, and optimization
• Drive retention-focused execution and learning

This role does not:

• Own loyalty strategy or economics
• Own customer segmentation or modeling
• Own media investment or acquisition strategy
• Own e-commerce optimization or merchandising
• Own martech platform architecture or engineering

Success Metrics

Primary KPIs

• Customer retention and repeat rate (program-level contribution)
• Loyalty engagement and member participation
• CRM lifecycle performance (conversion, frequency lift)
• Quality and velocity of testing and learning

Secondary KPIs

• Campaign execution quality and timeliness
• Cross-channel integration effectiveness
• Operational readiness and reliability

Ideal Background

• 6–9+ years in CRM, loyalty, lifecycle marketing, or retention roles
• Experience executing loyalty or retention programs in retail or omni-channel environments
• Strong operational and program management skills
• Comfortable working in evolving, low-maturity environments

Leadership & Working Style

• Strong executor with learning mindset
• Detail-oriented but commercially aware
• Comfortable operating within guardrails
• Collaborative, pragmatic, and accountable
• Energized by building something that scales

Reporting Relationship

Reports to: Senior Director, Omni-Customer Intelligence, Analytics & Loyalty

Sportsman's Warehouse is an Equal Opportunity Employer

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

As a key player in our marketing department, you will be responsible for delivering on the company's content strategy and ensuring it aligns with our brand, engages our target audience, and drives business growth. This role requires a creative thinker with a strong understanding of the technology landscape (and associated trends), and the ability to work cross departmentally for alignment, oversight, and consistency.

How You'll Shape the Experience:

Content Creation

• Work alongside a team of marketeers, including data analysts, designers, and multimedia specialists, to produce high-quality and compelling content.

• Generate a variety of content types, including social media management, blog posts, campaign kits, research reports, case studies, byline articles, infographics, videos, and more.

• Execute a thought leadership content strategy that aligns with the company's overall marketing objectives and brand positioning.

• Create a cohesive and engaging narrative that communicates the value proposition of our Reputation Platform to our ICP and beyond. Support our awareness efforts and thought leadership bench.

Campaign Support

• Work closely with the marketing and sales teams to support campaigns with relevant and impactful content.

• Align content creation with product launches, research initiatives, awareness campaigns, promotions, and other strategic initiatives.

Brand Consistency

• Ensure consistency in messaging, tone, and branding across all content channels and platforms.

• Uphold and enhance the company's brand identity through compelling storytelling.

Performance Metrics

• Monitor and analyze content performance metrics and provide insights to optimize future content

• Utilize data and analytics to refine content strategies and optimize future efforts.

The Skills That Set You Apart:

• Bachelor's degree in Marketing, Communications, or a related field or equivalent experience

• 5+ years of marketing experience, including demonstrated expertise in content creation and management, preferably within the SaaS or Mar-Tech industry.

• Strong understanding of SEO principles and experience in optimizing content for search engines.

• Excellent project management skills with the ability to drive initiatives forward and collaborate effectively across teams.

• Exceptional written and verbal communication skills.

• Creative thinking and a passion for staying ahead of industry trends.

Where You'll Connect & Collaborate:

• Your main HQ is our Scottsdale, AZ or Lehi, UT office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

The Enterprise Application Architect is responsible for defining and driving the product’s technical vision using Azure cloud-based solutions and event-driven architectures. This role requires a big-picture mindset, leveraging architectural best practices in software design and implementation to guide teams toward successful productization.

The ideal candidate has strong experience designing and building scalable cloud solutions grounded in Domain-Driven Design (DDD) principles and Microservices architecture within a highly collaborative Agile environment. Deep expertise in the .NET technology stack is essential, as you will work closely with engineering leads to ensure accurate and high-quality implementation.

The Enterprise Application Architect is expected to continuously expand their knowledge of emerging Azure capabilities and proactively integrate relevant services into the platform. Strong communication skills are critical, with the ability to clearly articulate technical concepts and architectural decisions to both technical teams and leadership.

Responsibilities

• Design and develop highly scalable, cloud-native applications on the Azure platform, leveraging modern paradigms such as microservices, serverless computing, and containerization using core services including Azure Functions, AKS, Azure Service Bus, Stream Analytics, Azure IoT, and Azure SQL.
• Provide technical leadership to feature teams during design, support developers throughout implementation, and guide DevOps teams during deployment.
• Define and evolve cloud application architecture; assess technical feasibility; conduct product design reviews with engineering leads and team members.
• Develop deep domain expertise and identify, analyze, and resolve architectural weaknesses, including scalability bottlenecks, domain modeling issues, and application-level conflicts.
• Stay current with industry trends and emerging technologies, applying optimal design patterns to ensure highly available, resilient, and scalable solutions.

Requirements

• Bachelor’s degree in a technical field or 10+ years of equivalent professional or military experience preferred.
• Master’s degree in Computer Science, Engineering, or a related field preferred.
• Minimum seven (7) years of hands-on experience architecting, designing, and developing enterprise-scale, cloud-based software solutions within an Agile environment.
• Strong proficiency in designing and building applications using ASP.NET Core and modern cloud paradigms, including containers and serverless technologies.
• Minimum five (5) years of C#/.NET development experience with deep expertise in ASP.NET Core.
• Proven experience architecting highly available, horizontally scalable systems.
• Hands-on experience designing and managing release processes, code merging and promotion strategies, CI/CD pipelines, and configuration management.

Technical Expertise

• Domain-Driven Design (DDD), Event-Driven Architecture, distributed systems
• Microservices and Micro-frontend architectures
• ASP.NET Core, RESTful APIs, API Management
• Azure Functions, Logic Apps, Azure Integration Accounts, Azure Stream Analytics
• Container platforms and Azure Kubernetes Service (AKS)
• Identity and Access Management (Azure AD, Azure AD B2C, OAuth2)
• Azure SQL and NoSQL solutions, including Azure Table Storage
• Azure IoT, ARM templates, DevOps pipelines, CLI scripting (preferred)
• Cloud monitoring tools such as Azure Log Analytics, Azure Monitor, and Application Insights
• Enterprise Architect modeling (preferred)
• Experience with D365 CRM, React, and Progressive Web Applications (preferred)

POSITION: Proposal Manager – Heavy Civil

LOCATION: Orem, UT

JOB SUMMARY:

The Proposal Manager leads WW Clyde’s proposal team and is responsible for the planning, coordination, and production of high-quality proposals across the company. This role manages proposal efforts for DOT transportation pursuits as well as private clients, state agencies, water districts, alternative delivery projects, and other work that requires formal proposals. The Proposal Manager will drive strategy, oversee content development and quality, and ensure that all submittals are compliant, compelling, and aligned with WW Clyde’s brand and values.

Join WW Clyde – Where Your Work Matters

At WW Clyde, we are committed to setting the standard in heavy civil construction, delivering high-quality, complex infrastructure projects across the Intermountain West. Our reputation is built on innovation, integrity, and excellence, reflecting our belief that success is defined not just by what we build, but by how we build it.

Our employees are the driving force behind our success. We cultivate an environment where talent is developed, leadership is fostered, and long-term careers are built. At WW Clyde, you are not just taking a job—you are joining a team that invests in your growth, expertise, and future.

RESPONSIBILITIES:

• Lead, manage, and develop WW Clyde’s proposal team, including assignment of pursuits, workload balancing, and coaching team members.
• Manage proposal efforts for DOT transportation, private clients, state agencies, water districts, alternative delivery projects (design-build, CMGC, CMAR), and other heavy civil pursuits requiring formal proposals or qualifications.
• Lead responses to RFQs and RFPs, including planning, schedule development, strategy meetings, content coordination, layout, and final production.
• Work closely with operations, estimating, business development, and executive leadership to define win strategies, themes, and key messages for each pursuit.
• Oversee the development, review, and refinement of technical content, ensuring proposals are compliant, clear, and client-focused.
• Direct creation and maintenance of proposal resources, including project profiles, resumes, statistics, narratives, photos, and past performance information.
• Coordinate development of interview and presentation materials and support operations teams in preparing for and delivering client interviews.
• Ensure consistency in brand, messaging, and quality across all proposals and marketing materials produced by the proposal team.
• Support the use and continuous improvement of CRM and proposal databases to track opportunities and maintain accurate client and project information.
• Complete other assignments as directed by leadership.

QUALIFICATIONS:

• Minimum 6 years of proposal experience in the heavy civil construction, engineering, or related industry.
• Previous experience serving as a Proposal Manager or in a lead proposal role managing complex, multi-stakeholder pursuits.
• Demonstrated experience with proposals for DOT transportation, public owners, and other infrastructure clients (such as state agencies and water or utility districts); experience with alternative delivery (design-build, CMGC, CMAR) strongly preferred.
• Strong writing, editing, and proofreading skills, with the ability to translate technical input into clear, persuasive proposal content.
• Proficiency in Adobe InDesign and Microsoft Office (Word, PowerPoint, Excel, Outlook); experience with other Adobe Creative Cloud applications and CRM systems is a plus.
• Proven ability to manage multiple deadlines, set priorities, and deliver high-quality work in a fast-paced, deadline-driven environment.
• Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with technical and non-technical staff at all levels.
• Highly organized, detail-oriented, and self-directed, with a strong sense of accountability and ownership.

WHY WORK AT WW CLYDE?

• Competitive compensation and comprehensive benefits, including medical, dental, vision, 401(k) with match, and profit sharing.
• Strong emphasis on training, mentorship, and opportunities to grow into expanded responsibilities and leadership roles.
• A culture grounded in safety, integrity, quality, and long-term relationships.
• The opportunity to contribute directly to major heavy civil and infrastructure projects that shape communities across the Intermountain West.

To learn more about WW Clyde and our projects, visit .

Company Description

Silver Fox Construction is a commercial real estate development and construction company specializing in Medical Office, Retail, Industrial, and Multi-family projects across Utah. With over 30 years of experience in land development and construction, the team boasts more than 50 years of combined expertise. While their primary focus has been on funding, developing, and building their own ventures, the company also partners with select clients with whom they have established trusted relationships. Silver Fox Construction is committed to delivering high-quality projects and fostering long-term relationships in the construction industry.

Role Description

This is a full-time on-site role for a Healthcare Construction Superintendent based in Pleasant Grove, UT. The Healthcare Construction Superintendent will oversee and manage daily activities at healthcare construction sites, ensuring project timelines and budgets are met. Primary responsibilities include supervising construction crews, maintaining safety standards, ensuring compliance with project specifications, and coordinating with all stakeholders to ensure seamless project execution.

Qualifications

• Healthcare Construction experience preferred.
• Proven skills in Construction Site Management and ensuring adherence to project timelines.
• In-depth knowledge of Construction Safety practices and protocols to ensure compliance and maintain a safe working environment.
• Strong Organization Skills, with the ability to manage multiple priorities and tasks efficiently.
• Experience in Budgeting and cost control for construction projects.
• Proficiency in Project Management, including scheduling, reporting, and stakeholder communication.
• Leadership experience and the ability to effectively manage teams and subcontractors.
• Bachelor’s degree in construction management, Engineering, or a related field (preferred) or equivalent experience.
• Familiarity with healthcare facility construction is an advantage.
• Excellent communication and problem-solving skills.

Assistant Project Manager

Location: Springville, UT

Why Join Us?

Join a respected mechanical contracting team known for delivering high-quality HVAC and plumbing systems across commercial and industrial projects. With a strong reputation built on craftsmanship, collaboration, and accountability, this Springville-based team offers hands-on project exposure and clear pathways for career growth.

Role Overview

The Assistant Project Manager (APM) supports the successful planning and execution of mechanical construction projects. This role partners closely with Project Managers, field teams, and vendors to help keep projects on schedule, within budget, and aligned with client expectations.

Key Responsibilities

• Assist Project Managers with day-to-day coordination of mechanical construction projects
• Support budgeting, forecasting, and job cost tracking
• Coordinate submittals, RFIs, and project documentation
• Communicate with subcontractors, suppliers, and field teams to ensure timely execution
• Track material procurement and delivery schedules
• Help maintain project schedules and milestone updates
• Participate in project meetings and provide status updates

Qualifications & Experience

• 2+ years of experience in construction project coordination or management (mechanical/HVAC preferred)
• Strong organizational and communication skills
• Ability to read and interpret construction drawings and specifications
• Proficiency in Microsoft Office; experience with construction management software is a plus
• Bachelor’s degree in Construction Management, Engineering, or related field preferred

What Success Looks Like

• Projects remain on schedule and within budget
• Accurate and timely processing of project documentation
• Strong collaboration between office and field teams
• High client satisfaction and minimal project delays

We are committed to building a diverse and inclusive workforce and are proud to be an Equal Opportunity Employer.

Apply today to grow your career with a team that builds with purpose and precision.

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Sorrel River Ranch is a luxury property located along the scenic Colorado River surrounded by stunning buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.

Title: Front Office Manager

Reports to: General Manager

Property: Sorrel River Ranch

Date Revised: January 2026

About The Sorrel River Ranch Experience

Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one-of-a-kind ranch resort experience offering the best quality locally grown food, most unforgettable and enjoyable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.

Position Overview

Collaborate with all team members to ensure that The Sorrel River Ranch product is delivered to the highest operational standards. Execute once-in-a-lifetime experiences for guests by anticipating guest needs, tailoring service to guest preferences, and exceeding expectations. Support the management in daily operations and leadership of the team. Support the business operations team by assisting with projects relating to the MEWS, and monthly inventories, team support and training on the systems. Support The Sorrel River Ranch operations by continuing to clarify The Sorrel River Ranch product, structure, standard operating procedures, and support other operations, as necessary. Work to further The Sorrel River Ranch product by questioning operational norms, proposing solutions, and striving to innovate and streamline The Sorrel River Ranch operation.

Position & Responsibilities

All duties must be done in the manner prescribed by Sorrel River Ranch and Spa.

• Supervise all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions.
• Manage and motivate all Guest Experience Makers, Guides/Tours, Spa Therapists, and Reservations, with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. Understanding and anticipating each guest’s wants and needs. Helping co-workers goes beyond exceeding guests’ wants and needs.
• Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue.
• Compile and prepare financial reports, including the rate and availability calendar. Be 100% responsible for Revinate, Synxis, Akia, Mews Expedia and all other OTA’s and third-party booking engines.
• Conduct daily, weekly department meetings.
• Be responsible for recruiting, onboarding, training and hiring of all Front Office personnel.
• Direct department training programs include Orientation, New Hire Training, EI Certification, Train-the-Trainer, Ongoing Training, and Performance Evaluations.
• Plan, assign, and direct various department tasks and projects assigned.
• Demonstrate knowledge of, adherence to, and enforcement of all SRR standards
• Supervise and assist staff with basic functions such as:
• Process guest check-in and check-out smoothly and correctly.
• Enforce and execute all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing.
• Deliver all guest messages, mail, and packages in a timely manner.
• Ensure that accurate guest and room status information is maintained and effectively communicated by completing thorough reviews as assigned.
• Operate front desk equipment including but not limited to phone system, MEWS - Property Management System (PMS), Central Reservation System, copier, calculator, fax, internet systems and printers.
• Maintain consistent communication, especially with housekeeping and engineering departments.
• Complete necessary shift paperwork and ensure accuracy on shift checklist, logbook, courtesy call back log, and all other forms or checklists assigned.
• Execute Standards – making sure we always comply.
• AM/PM Checklist
• Guest Request Log
• Telephone Log
• Experience Log – BLM report
• Audit the Key Log Weekly Guest billing, disputes, and inquiries.
• Creation of checkbook and maintaining/reviewing Rooms Department Expenses
• Reservation management – ensuring arrivals have been reviewed, deposits have been taken, understand what corporate accounts are arriving.
• Resolve guest problems quickly, efficiently, and courteously. Meeting and exceeding each guest’s want and needs.
• Maximize hotel profitability.
• Use and practice suggestive selling techniques to increase revenues.
• Maintain, monitor, and update group information on the hotel’s records, as necessary.
• Be well acquainted with all area attractions, current events, directions, and competition in the local community.
• Maintain knowledge of all available Hotel, F&B, and Experiences packages, promotions, and details
• Perform essential front desk duties and responsibilities which include working desk shifts.
• Develop and execute projects including identifying the necessary tasks and deadlines, assigning them to appropriate people, and following-up as needed to ensure effective and timely completion.
• Participation as Manager on Duty as assigned.
• Attend required meetings and pre-shift meetings.
• Communicate with guests and employees both verbally and in writing to answer questions and provide clear directions in advising and instructing staff in the details of work.
• Organize, conduct, and/or attend meetings to obtain and disseminate pertinent information.
• Effectively communicating with other department heads, teamwork is the network for success.
• Counsel, in a timely manner, individual department members who are not performing adequately.
• Provide security for guests, employees, and property by adhering to security procedures for guest room keys and master keys.
• Understanding all hotel emergency procedures
• Reporting any suspicious activity to management
• Performs all other duties assigned.

Requirement & Qualifications

• Having a smiling and happy attitude
• Powerful desire to lead and motivate employees.
• Judgment and speed in decision making.
• Professionally manage multiple tasks and demands simultaneously.
• Mindfulness.
• Attentive and friendly listener
• Sincere desire to provide exceptional customer service.
• High ethical standards
• Availability and dependability in meeting a work schedule.
• Communication: Ability to read, write and speak English
• Mathematical: Ability to add, subtract, multiply, and divide. Calculate figures and amounts such as discounts and count cash.
• Technical: Ability to operate and control equipment such as computers, switchboard, radio, copy / fax machines etc.
• Physical: Required to stand for prolonged periods of time
• Knowledge / Experience: No experience is required. Prior hospitality experience is preferred.
• Availability: Must be able to work a varied schedule including nights, weekends, and holidays
• Valid driver’s license

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.