Engineering Journal Jobs in Norco, CA

Company Description

Thermal Structures, established in 1951, is a world-class manufacturer specializing in custom fabricated insulation blankets, heat shields, fire shields, composite structures, metallic, and silicone seals. Our products are used in aerospace and industrial applications to protect engines, ducting, valves, and other mechanical equipment. Based in Corona, CA, we pride ourselves on our NADCAP-approved composites manufacturing facility and ISO 9001 and AS9100 certifications. Additionally, we produce lightweight, non-metallic structures for aerospace applications and operate a metal bracket manufacturing facility at our Corona complex.

Role Description

The responsibility of the Manufacturing Engineer is to carry out the goals of the Engineering department under the direction of the Engineering Manager. As a Manufacturing Engineer where you will be at the forefront of driving innovation and efficiency in our manufacturing processes. As a key member of our team, you will be instrumental in enhancing our production capabilities and ensuring the highest standards of quality and precision. The following is a list of tasks which are included in the Manufacturing Engineer:

• Review, follow and advise on operational processes and detect areas that can be improved
• Work with maintenance team to maximize efficiencies and develop a pro-active plan to eliminate non-value activities and reduce scrap
• Support plant operations on equipment related issues that come up in the plant and helps insure smooth plant operation
• Manage execution and timely completion of engineering projects by analyzing scope and determining project specifications
• Prepare all documents needed
• Support project engineers
• Relies on experience and judgment to plan and a degree of creativity and latitude is required.
• Reading specifications, validate designs
• Additional responsibilities may be assigned by the Engineering Manager

Minimum qualifications and experience requirements:

• Bachelor's Engineering degree or equivalent experience in previous positions.
• Read, write and speak English proficiently, with Spanish language helpful
• Proven ability to analyze and troubleshoot production processes
• Strong interpersonal skills with the confidence to interact and communicate effectively with personnel from all levels of the organization
• Ability to work both in office and on the plant floor, in hot and cold conditions, standing / walking at least 4 hours per day

• Thermal Structures, a subsidiary of HEICO, is an industry-leading provider of insulation and composite products, backed by support that consistently exceeds customer expectations. We design and manufacture solutions that deliver superior performance in the most complex and demanding applications. From concept to completion, we have the resources to meet this challenge with world-class quality and value.

Thermal Structures, Inc. is a VEVRAA Federal Contractor, offering preference to protected veterans for its job openings, AAP, EEO

Salary (exempt) position

Compensation: $70,304-$92,000 annually

Position Summary

The Director of Procurement is a senior executive responsible for leading the company's global sourcing and procurement strategy across direct and indirect materials, components, and services critical to commercial vehicle manufacturing operations. This individual will oversee a high-performing procurement organization, drive cost competitiveness, ensure supply continuity, and cultivate strategic supplier relationships across international markets including North America, Europe, and Asia-Pacific. The Director will partner closely with Engineering, Operations, Finance, and Quality to align procurement activities with the company's product roadmap and business objectives.

Key Responsibilities

Strategic Procurement Leadership

• Develop and execute a comprehensive global procurement strategy aligned with the company's operational and commercial vehicle manufacturing goals.
• Lead make-vs-buy decisions and drive total cost of ownership (TCO) analysis across categories including powertrain components, chassis systems, electronics, raw materials, and aftermarket parts.
• Establish and enforce procurement policies, standards, and compliance frameworks across all international purchasing activities.
• Partner with executive leadership to integrate procurement priorities into annual operating plans and long-range strategic planning.

International Sourcing & Supplier Management

• Build and manage a diversified, resilient global supplier base spanning North America, Europe, Mexico, India, and Asia-Pacific regions.
• Lead supplier qualification, onboarding, performance evaluation, and development programs to ensure quality, delivery, and cost targets are consistently met.
• Negotiate complex, high-value contracts and long-term agreements with Tier 1 and Tier 2 suppliers, including volume commitments, pricing mechanisms, and risk-sharing provisions.
• Monitor geopolitical, regulatory, and macroeconomic developments affecting international supply chains and proactively implement mitigation strategies.
• Manage supplier risk through dual-sourcing strategies, safety stock policies, and continuous supply chain mapping.

Cost Management & Value Creation

• Deliver year-over-year cost reductions through strategic negotiations, design-to-cost initiatives, and process improvements in collaboration with Engineering.
• Implement spend analytics and category management frameworks to identify and capture savings across a multi-hundred-million-dollar annual spend portfolio.
• Drive value engineering and early supplier involvement (ESI) initiatives to reduce material costs on new vehicle programs.
• Oversee procurement budgeting, forecasting, and variance reporting in alignment with Finance.

Team Leadership & Development

• Lead, mentor, and develop a team of procurement managers, category managers, and buyer analysts across domestic and international locations.
• Foster a high-performance culture centered on accountability, continuous improvement, and cross-functional collaboration.
• Define team structure, resource allocation, and succession planning to support organizational growth.
• Champion diversity and inclusion within the procurement function and among the supplier base.

Cross-Functional Collaboration

• Serve as the primary procurement liaison to Engineering, Program Management, Manufacturing, Quality, and Legal functions.
• Collaborate with New Product Development (NPD) teams to ensure timely sourcing of components for vehicle launches, meeting cost, quality, and timing milestones.
• Partner with the Quality team to resolve supplier quality issues and drive corrective action programs.
• Support import/export compliance, customs, and trade regulation adherence for international transactions.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; MBA or Master's degree strongly preferred.
• Minimum 12 years of progressive procurement experience, with at least 5 years in a senior leadership role within an automotive, commercial vehicle, heavy equipment, or related manufacturing environment.
• Demonstrated experience managing international procurement operations across multiple geographies, including Europe, Asia (particularly China, India, or South Korea), and Mexico.
• Proven track record of leading large-scale contract negotiations and delivering measurable cost savings.
• Deep expertise in category management, strategic sourcing, supplier development, and supply chain risk management.
• Proficiency in procurement systems and ERP platforms (SAP, Oracle, or equivalent); experience with spend analytics and eSourcing tools.
• Strong knowledge of Incoterms, international trade regulations, customs requirements, and supplier compliance standards.
• Excellent leadership, communication, and stakeholder management skills with the ability to influence at all levels of the organization.

Maintenance Lead (Working Lead)

Position Overview

The Maintenance Lead (Working Lead) is a hands‑on leader responsible for performing maintenance work while directing the daily activities of the maintenance team. This role ensures equipment reliability, safety, and minimal downtime by combining technical expertise with team coordination. The position partners closely with Production, Engineering, Quality, and EHS to support efficient, compliant, and uninterrupted operations. Reports to the Maintenance Supervisor.

Key Responsibilities:

Hands-On Technical Maintenance

• Perform mechanical, electrical, and automation troubleshooting and repairs.
• Lead emergency response and root‑cause problem solving for equipment failures.
• Conduct routine inspections and ensure preventative and predictive maintenance tasks are completed.
• Support equipment upgrades, system improvements, and adoption of new technologies.

Team Leadership & Daily Coordination

• Assign work, set priorities, and guide maintenance technicians on daily tasks.
• Provide on‑the‑job training, coaching, and informal performance feedback.
• Serve as an escalation point for complex technical issues and ensure the team follows best practices.

Safety, Compliance & Risk Management

• Enforce safety procedures including PPE use, lockout/tagout (LOTO), and hazard mitigation.
• Partner with EHS to report, investigate, and document any incidents or near misses.
• Conduct risk assessments and ensure maintenance work meets regulatory and company safety standards.

Maintenance Planning & Scheduling

• Coordinate maintenance activities to minimize production disruptions.
• Collaborate with the Maintenance Supervisor on preventive maintenance programs and scheduling.
• Ensure accurate documentation of maintenance activities, inspections, repairs, and equipment issues.
• Occasionally prepare maintenance reports and downtime analyses when covering for the Supervisor.

Inventory & Resource Management

• Monitor and maintain spare parts inventory, tools, and critical supplies.
• Coordinate with procurement and vendors to source materials cost‑effectively.
• Track usage trends and help forecast inventory needs to prevent shortages or excess.

Cross-Functional Collaboration

• Work closely with Production, Engineering, and Quality teams to align maintenance priorities with operational goals.
• Communicate equipment status, risks, progress, and resource needs to management.
• Support planned maintenance windows and communicate timing to minimize disruption.

Continuous Improvement

• Identify and implement opportunities to increase equipment reliability and extend machinery life.
• Analyze recurring issues and maintenance trends to recommend process or equipment improvements.
• Promote a culture of continual learning and improvement within the maintenance team.

Qualifications

• 5+ years of hands‑on industrial maintenance experience (mechanical, electrical, automation).
• Prior lead or informal leadership experience strongly preferred.
• Strong troubleshooting skills and ability to make quick, safety‑focused decisions.
• Experience with CMMS systems, maintenance planning tools, and Microsoft Office.
• Ability to train and develop technicians while balancing hands‑on repair work.
• High school diploma required; technical/vocational training or certifications a plus.
• Bilingual Spanish preferred.
• Must be able to work with required PPE and perform physical duties including standing, kneeling, climbing, and lifting up to 25–30 lbs.
• Strong communication, organization, reasoning, and mathematical competency (arithmetic, algebra, geometry; ability to apply technical math in diagnosing equipment).

Work Environment

• Based in the maintenance cage/industrial facility environment.
• Exposure to noise, fumes, moving mechanical parts, and variable temperatures.

About Bristlecone:

Bristlecone is the industry’s largest pure-play supply chain service provider.

As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.

Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.

Learn more at Opportunity Employer

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

We are currently looking to hire a Change Management Consultant to join our growing Solutions and Consulting team.

Change Management Consultant (Senior Specialist)

Overview:

We are seeking a Change Management Consultant with strong experience in Organizational Change Management (OCM) and large-scale technology implementations. This role will involve driving successful change initiatives, ensuring they meet objectives on time and within budget.

Key Responsibilities:

• Independently lead change management workstreams or support overall program leadership on multiple change initiatives, ensuring on-time delivery, employee adoption, and budget alignment.
• Develop and Execute Change Strategies: Design and implement comprehensive change management plans to maximize employee adoption, usage, and proficiency, and align these strategies with project timelines.
• Executive and Leadership Coaching: Act as a coach for senior leaders and executives, guiding them in fulfilling their roles as change sponsors. Support managers and supervisors by providing coaching to help their teams navigate transitions.
• Communication & Training Support: Oversee the creation, delivery, and management of communication and training strategies to prepare stakeholders and ensure readiness for change.
• Impact & Readiness Assessments: Conduct impact analyses, assess organizational readiness, and identify key stakeholders. Create tailored strategies to address stakeholder needs and ensure smooth transitions.
• Manage Resistance: Identify and manage resistance to change, employing strategies to mitigate challenges and ensure successful outcomes.
• Metrics & Monitoring: Define success metrics, track progress across multiple projects, and adjust strategies to ensure positive results and alignment with project objectives.

Additional Responsibilities:

• Develop and manage change management deliverables, such as communication plans, sponsor roadmaps, and resistance management strategies.
• Collaborate with global project teams to integrate change management activities into overall project plans and timelines.

Qualifications & Experience:

• 3–5 years of direct OCM experience with 2-3 years dedicated to focus on large ERP implementations (SAP preferred).
• Bachelor's degree in Business, Organizational Psychology, Human Development/Behavior, Human Resource Management, or a related field; advanced degree preferred.
• Change management certification (e.g., Prosci) preferred.
• Previous experience in consulting, preferably with a Big Four or top-tier consulting firm.
• Experience collaborating with globally distributed teams, including leading or coordinating work with offshore team members.
• Experience in supply-chain related projects is a plus.
• Industry experience in sectors such as CPG, Retail, Life Sciences/Pharma, Automotive, Engineering, Oil & Gas, Tech or Hi-Tech is a plus.

Skills & Competencies:

• Expertise in change management methodologies, tools, and best practices.
• Strong project management skills, with the ability to oversee multiple initiatives and ensure successful delivery.
• Exceptional communication and active listening skills.
• Ability to influence and build relationships across all levels of the organization.
• Strategic problem-solving capabilities with a focus on achieving project objectives.
• Experience working in dynamic, ambiguous environments and managing large-scale projects.

Travel Requirement

This is a Hybrid role. Onsite presence in Corona, California, is required from Tuesday through Thursday

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Director/Regional VP of Operations - General Contractor - Education Sector - DSA

Overview

Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors — including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities.

Must Haves

• Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility.
• Bachelor’s degree in Construction Management, Engineering, or a related field.
• Demonstrated success leading operations or large project portfolios exceeding $100M in total value.
• Strong background in general contracting with expertise in preconstruction, estimating, and project delivery.
• Exceptional leadership skills with a track record of mentoring and developing project management teams.
• Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners.
• Deep understanding of risk management, cost control, scheduling, and operational strategy.
• Proficiency with Microsoft Office Suite and industry-standard construction management software.
• Excellent communication, presentation, and decision-making skills.
• Unwavering commitment to safety, quality, and team success.

Nice to Haves

• Experience in K-14 education, civic, and healthcare construction environments.
• Prior experience in a regional or divisional operations leadership capacity.
• Advanced degree (MBA, MS in Construction Management, or similar).
• Familiarity with lean construction methodologies and continuous improvement frameworks.
• Proven success implementing operational efficiencies or standardization initiatives.
• Active involvement in professional associations or community organizations.
• Familiarity with California DSA (Division of the State Architect) processes and compliance.

Responsibilities

• Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably.
• Provide strategic direction, leadership, and mentorship to project management and field operations teams.
• Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives.
• Foster a culture of accountability, innovation, and continuous improvement.
• Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals.
• Build and maintain long-term relationships with key clients, consultants, and trade partners.
• Drive operational consistency across teams and promote best practices in project delivery.
• Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations.
• Represent the company in industry and community forums to strengthen its market presence.
• Champion the organization’s core values.

About Company::

Bristlecone is a supply chain and business analytics advisor, serving customers across a wide range of industries. Rated by Gartner as among the top ten system integrators in the supply chain space, we are uniquely positioned to solve contemporary business problems, with supply chain and analytics focus as our advantage. We have been a trusted partner and advisor to many leading, globally recognized companies such as Applied Materials, Exxon Mobil, Flextronics, LSI Logic, Mahindra, Motorola, Nestle, Palm, Qatar Petroleum, Ranbaxy, Unilever and Whirlpool and many others.

Role Summary:

The SAP IBP Solution Architect will lead the end-to-end design and implementation of Integrated Business Planning solutions. This senior role requires deep technical expertise in bridging the gap between strategic demand/supply planning and shop-floor execution. You will own the architecture roadmap, ensuring seamless integration between SAP IBP, ePPDS, aATP, and SAP Ariba.

Key Responsibilities

• Solution Architecture & Design: Lead workshops to translate complex business requirements into scalable architectural designs across the SAP S/4HANA landscape.
• Cross-Module Integration: Architect seamless data flows between IBP (Planning), ePPDS (Production Scheduling), aATP (Fulfillment), and SAP Ariba (Procurement).
• Strategic Planning: Define roadmaps for Order-Based Planning (OBP) and Time-Series (TS) models, ensuring alignment with organizational supply chain goals.
• Technical Leadership: Act as the Subject Matter Expert (SME) during blueprinting, build, and deployment phases, reviewing all functional and technical specifications.
• Performance Optimization: Guide teams on system performance, complex Key Figure calculations, and integration using CPI-DS, SDI, and Real-Time Integration (RTI).

Required Skills & Qualifications

• Core Modules: Comprehensive expertise in SAP IBP (Demand, S&OP, Inventory, Response & Supply, Control Tower).
• Advanced Fulfillment: Strong hands-on configuration experience in aATP (Advanced Available-to-Promise), including allocations, back-order processing (BOP), and product substitution.
• Manufacturing Execution: Deep knowledge of ePPDS integration with S/4HANA for detailed scheduling and manufacturing constraints.
• Procurement Integration: Experience integrating IBP with SAP Ariba for collaborative supply planning and procurement visibility.
• Project Experience: Proven track record of leading at least 3–5 full-cycle SAP IBP implementations in a Solution Architect capacity.
• Education: Bachelor’s degree in Computer Science, Engineering, or Supply Chain; Master’s/MBA preferred.

Preferred Certifications

• SAP Certified Application Associate – SAP Integrated Business Planning.
• SAP S/4HANA Cloud for E2E Business Processes

Privacy Notice Declarations for California based candidates/Jobs:: careers

Position Overview

The Key Account Support Specialist is responsible for providing after-sales and operational support to key customers, ensuring customer issues are handled efficiently and closed in a timely manner. This role involves coordination on spare parts ordering, shipment tracking, repair and replacement case follow-up, retail return support, as well as failure data collection and basic analysis. The position plays an important role in supporting smooth daily operations and maintaining strong customer relationships.

Key Responsibilities

1. Technical & After-Sales Support (Approx. 30%)

• Provide basic technical support to key customers via phone or video calls.
• Assist with preliminary troubleshooting and issue diagnosis.
• Document customer issues and follow up continuously until closure to ensure timely resolution.

2. Spare Parts & Order Support (Approx. 20%)

• Verify part information and inventory availability.
• Prepare and submit spare parts ordering requests.
• Track payment status and shipment progress.
• Coordinate with warehouse and logistics teams to ensure on-time delivery.

3. Retail Return Case Support (Approx. 20%)

• Track retail return batches and timelines from major retailers such as Home Depot, Lowe’s, and Costco.
• Confirm returned unit lists, materials, serial numbers, inbound status, and follow-up handling.
• Assist in identifying return responsibility (retailer, customer, or product-related) and provide improvement suggestions.
• Work closely with warehouse, after-sales, supply chain, and sales teams to ensure smooth return processes and reduce operational risks.

4. Repair & Replacement Case Follow-up (Approx. 15%)

• Monitor repair and replacement cases to ensure SLA compliance.
• Coordinate with technical and service teams to continuously improve customer satisfaction.

5. Failure Data Collection & Reporting (Approx. 10%)

• Collect and organize defective unit and failure data.
• Support basic trend analysis and report findings to regional FAE or related teams.

6. Other Support Tasks (Approx. 5%)

• Complete additional tasks assigned by the team to support overall operations.

Qualifications

• Associate degree or above; major not limited. Background in electronics, engineering, or customer service is a plus.
• 1–3 years of experience in technical support, after-sales service, key account support, or related roles preferred.
• Basic knowledge of hardware or electronic system troubleshooting is a plus.
• Strong communication skills with a customer-oriented mindset; detail-oriented and patient.
• Ability to manage multiple tasks efficiently in a fast-paced environment and work well under pressure.
• Experience with spare parts systems, ticketing systems, CRM, ERP, or WMS is a plus.
• Experience handling retail returns or reverse logistics is a plus.
• Strong English communication skills preferred.

Company Description:

Diamond Wipes is a leading provider of contract manufacturing solutions for diverse brands in the wet wipes and liquid fill industry. We are transparent, efficient and innovate with many of the world's top 50 beauty and personal care brands. We specialize in the manufacturing of personal care wipes as well as household, auto, pet and skincare wipes. and also sample size packets, bottles and jars of liquids, creams and lotions. Diamond Wipes offers various packaging types and customizable solutions. With over 60 R&D and quality professionals on-site, we develop and customize unique formulas including makeup remover, face cleanser, and more. We have factories in 3 states and are FDA licensed, EPA registered, and hold several certifications including FSC. We also have several brands that are sold into special channels via Ecommerce, Hospitality and Foodservice.

Position Summary:

Must live in the Chino CA/Los Angeles Metropolitan Area. On Site position.

Compensation Range $110k-$135k per year depending on experience.

The Quality Manager is responsible for leading and maintaining a robust Quality Management System (QMS) and overseeing daily Quality Assurance operations for cosmetic and OTC drug manufacturing. This role ensures full compliance with FDA regulations, including 21 CFR Parts 210 and 211, ISO 22716 (Cosmetic GMP), cGMP requirements, and applicable industry standards. The Quality Manager serves as a key quality leader, driving regulatory compliance, audit readiness, product safety, and continuous improvement across raw materials, in-process, bulk, and finished goods. This position plays a critical role in supporting product launches, customer requirements, and regulatory inspections while developing and leading quality personnel.

This position acts as a delegate of the Director of Quality, providing leadership during regulatory inspections, customer audits, and cross-functional decision-making. The Quality Manager drives inspection readiness, product quality, data integrity, and compliance culture across the organization and is expected to demonstrate the leadership, technical depth, and business judgment required for progression into a Director-level role.

Key Duties and Responsibilities:

Strategic Quality Leadership:

·       Execute and support the long-term quality strategy aligned with business objectives for cosmetic and OTC drug manufacturing.

·       Serve as a quality authority with decision-making responsibility for product disposition, risk acceptance, and compliance escalation.

·       Act as a designee for the Director of Quality during audits, inspections, and internal governance meetings.

·       Lead Quality Management Reviews, presenting trends, risks, compliance gaps, and improvement initiatives to senior leadership.

·       Champion a strong quality culture focused on patient and consumer safety, data integrity, and regulatory compliance.

Regulatory & Audit Ownership:

·       Ensure full compliance with FDA 21 CFR Parts 210 & 211, ISO 22716, cGMP, and applicable regulatory and customer standards.

·       Lead preparation and execution of FDA inspections, customer audits, certification audits, and regulatory assessments.

·       Serve as a primary or co-primary audit host, managing responses, commitments, and regulatory correspondence as needed.

·       Oversee internal audit programs and ensure timely, effective closure of audit findings and CAPAs.

·       Support regulatory submissions, product changes, and quality impact assessments in collaboration with Regulatory Affairs and R&D.

·       Serve as secondary contact for GFCO certification, ensuring ongoing compliance and audit readiness.

Quality Systems & Compliance Excellence:

·       Own and continuously improve core quality systems, including:

o  Deviations, OOS/OOT, and investigations

o  CAPA and change management

o  Document control and SOP governance

o  Complaint handling and trending

o  Supplier quality oversight

·       Ensure quality systems meet FDA and ISO expectations for traceability, data integrity, and risk management.

·       Establish and monitor quality KPIs and metrics to proactively identify compliance risks and improvement opportunities.

Quality Assurance & Laboratory Oversight:

·       Provide strategic and operational oversight of the Quality Assurance Laboratory supporting cosmetic and OTC products.

·       Ensure compliant testing, review, and release of raw materials, in-process materials, bulk products, and finished goods.

·       Review and approve laboratory data, test results, investigations, deviations, and final product disposition decisions.

·       Ensure laboratory operations align with GMPs, validated methods, and regulatory expectations.

·       Partner with Operations, R&D/Product Development, Supply Chain, and Engineering to support:

o  New product introductions (NPI)

o  Process validations and changes

o  Formulation and raw material changes

o  Stability and shelf-life programs

People Leadership & Talent Development:

·       Lead, mentor, and develop Quality and Laboratory personnel with a focus on succession planning and performance excellence.

·       Build technical and leadership capability within the quality organization through structured training and coaching.

·       Evaluate performance, manage accountability, and support corrective actions when required.

·       Promote cross-functional collaboration and quality ownership at all levels of the organization.

Continuous Improvement & Risk Management:

·       Drive continuous improvement initiatives to strengthen compliance, efficiency, and inspection readiness.

·       Lead risk-based decision-making using quality data, trend analysis, and regulatory expectations.

·       Identify systemic issues and implement sustainable solutions to prevent recurrence.

·       Support cost-effective quality solutions without compromising compliance or product safety.

Skills and Abilities:

• Proven leadership in regulated cosmetic and/or OTC drug manufacturing environments.
• Advanced understanding of FDA regulations, ISO 22716, cGMPs, and laboratory operations.
• Strong inspection and audit leadership skills with the ability to interact confidently with regulators and customers.
• Strategic thinker with strong business acumen and risk-based decision-making skills.
• Exceptional problem-solving, root cause analysis, and CAPA management abilities.
• Excellent written and verbal communication skills, including executive-level reporting.

Education and Experience:

• Bachelor’s degree in Science or a related technical discipline.
• Minimum of 5–8 years of progressive experience in Quality Assurance, Quality Control, or Quality Systems within cosmetic and/or OTC drug manufacturing.
• Minimum of 3+ years in a supervisory or management role with demonstrated leadership growth.
• Direct experience supporting or leading FDA inspections and regulatory audits.

Strong working knowledge of quality systems, laboratory operations, and electronic quality management systems (eQMS).

Working Conditions/Job Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some of the work will require exposure to loud noises or fumes in the plant facility.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

*** YOU MUST LIVE IN THE INLAND EMPIRE MARKET TO BE CONSIDERED ***

Software Account Executive

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• The role centers on developing and executing strategies that accelerate customer acquisition.
• Sell digital advertising solutions with a working knowledge of SEO, SEM, and related ad products, effectively educating clients on benefits, aligning offerings to their marketing goals, and driving new business growth through consultative sales.
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $148,000 - 152,000 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

We are seeking individuals to review and provide feedback on everyday money-management tips. This role focuses on common financial challenges such as managing expenses, reducing spending, and making smarter financial choices.

You will review examples of budgeting methods and evaluate practical ideas people use to stretch their income. The goal is to understand which approaches work best for real households.

The work is flexible and fully online. Applicants should have an interest in budgeting, saving money, or improving financial habits.

No formal finance background is required.