Engineering Journal Jobs in Long Beach Ms Flexible

Job Title: Fabrication Quality Control (QC) Manager

Location: Long Beach, MS (Open to Relocation)

Employment Type: Direct Hire

Work Environment: 100% Onsite

Travel: 0–5% local travel to fabrication shop, office, or job sites as needed

Compensation

• Salary: $102,000 – $136,000 annually (based on experience)
• Bonus: Discretionary annual bonus

Position Summary

Wheeler Staffing Partners is seeking an experienced Fabrication Quality Control (QC) Manager to oversee and manage quality control and assurance processes for fabrication operations supporting industrial and process piping projects. This role provides technical leadership to ensure fabricated products meet industry standards, regulatory requirements, project specifications, and client expectations.

The QC Manager will work closely with estimating, engineering, and fabrication teams to ensure consistent quality, compliance with applicable codes, and continuous improvement in fabrication processes. The ideal candidate has experience within pipe fabrication, process piping, or mechanical subcontractor environments, along with strong knowledge of engineering drawings, fabrication methods, and estimating standards.

Key Responsibilities

Quality Control Leadership

• Develop, implement, and maintain quality control standards and procedures aligned with industry codes, project specifications, and client requirements
• Oversee daily inspection of machinery, equipment, fabrication processes, and working conditions to ensure compliance with quality and regulatory standards
• Prepare daily inspection reports and provide recommendations for corrective actions when quality issues are identified
• Establish and maintain quality assurance policies, procedures, and quality manuals supporting ISO 9001:2015 and ASME certification standards

Fabrication Quality Oversight

• Perform and document in-process inspections and verification for piping, plumbing, and sheet metal fabrication
• Ensure fabricated products meet project design specifications, applicable codes, and client requirements
• Inspect fabrication documentation and maintain records required for quality compliance and project documentation
• Prepare project turnover documentation and quality packages for completed work

Welding & NDE Management

• Test and certify welders and welding procedures according to applicable codes
• Maintain welder continuity logs in compliance with industry standards
• Coordinate and schedule contract Non-Destructive Examination (NDE) testing as required

Regulatory Compliance

• Ensure all quality control activities comply with industry regulations, codes, and project standards
• Monitor regulatory changes affecting fabrication and piping standards and communicate updates to internal teams

Data Analysis & Continuous Improvement

• Analyze quality metrics, trends, and performance data to identify opportunities for process improvement and defect reduction
• Conduct root cause analysis and support corrective and preventative actions
• Lead or support cross-functional quality improvement initiatives that enhance operational efficiency and product quality

Estimating & Bid Support

• Review Requests for Quotation (RFQs) and assist estimating teams with quality requirements and bid specifications
• Support cost estimating efforts related to fabrication processes and project requirements
• Utilize established KPI metrics to determine performance factors and labor hour calculations during estimate development

Cross-Functional Collaboration

• Partner with estimating, engineering, project planning, and fabrication teams to resolve quality concerns and implement corrective actions
• Support development of fabrication strategies for new projects or process improvements

Training & Team Development

• Provide training, coaching, and mentorship to quality control personnel and fabrication staff on quality standards and best practices
• Promote a culture of safety, quality, and continuous improvement throughout fabrication operations

Required Qualifications

• 5+ years of quality control experience within pipe fabrication, industrial/process piping, or mechanical subcontractor environments
• Experience working in a fabrication shop environment
• Ability to read and interpret engineering drawings, specifications, and fabrication documentation
• Experience with cost estimating related to fabrication and piping work
• Knowledge of pipe fabrication methods, materials, and project specifications
• Familiarity with process piping unit rates and estimating references such as ’73 Price Book or Page & Nations
• Strong analytical, documentation, and quality inspection skills
• Ability to manage multiple projects in a fast-paced fabrication environment

Preferred Qualifications

• Experience with modular estimating
• Experience utilizing KPI metrics for labor hour build-up and performance factors
• Certified Welding Inspector (CWI) certification preferred
• ASNT Level II certification in ASME B31 piping preferred
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite

Skills & Competencies

• Strong leadership and quality management capabilities
• Advanced knowledge of fabrication quality standards and inspection procedures
• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to collaborate across engineering, fabrication, and project teams
• High attention to detail and commitment to quality standards

Work Environment

This position operates primarily within a fabrication shop and office environment and may include exposure to industrial work settings, including equipment, welding operations, and fabrication processes.

Why Work with Wheeler Staffing Partners

Wheeler Staffing Partners connects skilled professionals with leading organizations across the United States. Our team is dedicated to helping candidates find opportunities that align with their expertise, career goals, and long-term professional growth while providing personalized support throughout the hiring process.

Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over the last four decades we have grown from a family owned sheet metal contractor to a partner led full service mechanical construction, design and maintenance provider playing a significant role in the U.S. national construction industry.

By design, Hermanson is a special place to work. Our belief is that people do business with people they like. In keeping with that belief, we strive to hire and retain highly motivated people who are professional, ethically unwavering, and unrelenting in delivering quality results. We are focused on providing a workplace where high performance individuals come together to build dedicated teams driven to accomplish great things for our customers.

People love working at Hermanson, because we all share the same Core Values:

• Clients First – Caring, win-win, value, quality and service attitude
• Family Matters - Safety, wellness, stability, enjoyment and balance
• Character Matters – Integrity, accountability, passionate, and caring
• Team - Trust, honesty, respect, reliable and inclusive
• Appreciate – Each other, our successes, and enjoy the journey
• Learn, Grow, Innovate – Challenge the status quo and always compete

The Role

The Assistant Project Manager (APM) owns and facilitates tasks as outlined by the Project Manager or Project Executive, within the projects assigned.

Assistant Project Managers provide support and communication for successful project completion. APM’s provide a focus on the day-to-day details of these projects, including relaying correspondence between field and office (both internally and externally), ordering equipment, and managing project documentation. These duties help the Project Manager/Project Executive ensure that the schedule and project goals for the job are met. It is critical that they perform this work within the policies, ethical standards and objectives of Hermanson Company.

The Assistant Project Manager’s duties and responsibilities may be specialized toward HVAC and Plumbing Plan Spec type projects, Design/Build type projects or a combination of both depending on the experience and qualifications of the individual.

• Work with the department leader on business/personal development plan
• Develop submittal packages and check for accuracy compared to drawings and building standards.
• Draft equipment POs and check for accuracy compared to drawings, submittals, quotes, and building standards.
• Update equipment procurement logs.
• Track delivery of equipment orders.
• Understand construction schedules and how they were developed.
• Assess drawing updates and determine if there are scope impacts.
• Coordinate with the field, client, subcontractors, and vendors.
• Understand the basics of estimating.
• Quantity/Material takeoffs of engineered drawings.
• Conceptual estimating from architectural drawings or no drawings at all.
• Calculates and draft change orders as required within
• Understand and execute all Hermanson’s processes and procedures.
• Work closely with Project Managers and Account Executives.
• Understand how to complete and present monthly financial reports (Stats).
• Meet and develop relationships with clients and coworkers (field and office).
• Maintain and develop a working knowledge of the local construction marketplace.
• Maintain and develop technical knowledge of mechanical system operations.
• Update project budgets and change order logs.
• Establish and assures that a document control system is in place and updated on a regular basis throughout all projects.
• Assist the Project Manager and Account Executive in keeping all projects billed and assist in the collection of your invoices before they become 60 days past due.

The salary range for this position is $70,000 to $110,000. (The compensation offered may vary depending on job-related knowledge, skills and experience).

Qualifications

• Technical skills in programs such as Microsoft Word, Excel, Bluebeam Revu, etc.
• Familiarity with estimating, project management, engineering functions and practices
• Possess strong written and communication skills
• Ability to positively influence and persuade others
• Time management skills
• Disciplined, strategic thinker who quickly develops a holistic view of Hermanson’s business, building and nurturing key relationships focusing on desired outcomes, creating competitive advantage for the whole company
• Trust & Relationship Development: Being attentive to goals and desires of the customer; having the character, competence, trustworthiness & sincerity upon which decision makers depend and willingly want to build relationships.
• Possesses confidence to make recommendations and innovative solutions to help the PM/AE achieve the customers’ goals and needs.
• Adept at handling objections, welcoming customer concerns to better understand what is on the customer’s mind.
• Professional appearance, conduct, grooming and business dress code that communicates professionalism, level of sophistication, intelligence and credibility. Dresses to fit the business audience, this means a dress code one notch of formality above your audience

Education

Has earned a bachelor’s degree in Construction Management or Engineering capacity (we will consider a combination of direct Trade experience and education that would indicate proficiency in performing Assistant Project Manager duties)

“A-Player” Qualifications:

• Embodies the Hermanson Company Purpose, Core Values, and the Five Behaviors of Highly Effective Teams. Has a can-do attitude and thrives in a team environment.
• Displays passion and drive every day.
• Must possess a high level of interpersonal relationship skills.
• Ability to build confidence and respect from others through partnering skills, furthering the purpose of the Finance team.
• Professional appearance and conduct code that communicates professionalism, level of sophistication, intelligence, and credibility. Dresses to fit the business audience--this means a dress code one notch of formality above your audience

Hermanson provides great employee benefits:

• Very Competitive Compensation w/Bonus
• Medical, dental, vision for employees (coverage available for dependents)
• 401k retirement plan including 3.75% Company Matching
• Vacation and Sick Leave Compensation (PTO), and Holiday Pay!
• Disability income protection
• Employee and dependent life insurance
• Growth & development opportunities
• In-House company training program
• Certificate & Tuition Reimbursement
• Wellness Program
• Employee Assistance Program

Hermanson company LLC is proud to be an Equal Opportunity Employer. Hermanson does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

Responsibilities

• Efficient setup and operation of CNC mills, lathes, and other complex multi-axis (5-axis/6-axis) machining centers to produce component parts in accordance with engineering drawings, internal sketches, or other specifications provided by engineering/USN
• Interpret blueprints, engineering drawings, and work instructions while understanding GD&T requirements
• Select tooling, adjust offsets, and verify machine parameters for complex geometries
• Perform quality checks using micrometers, calipers, gauges, CMM, and other precision instruments
• Perform some follow-up operations, such as deburring, polishing, and grinding
• Maintain safe and clean work environment in compliance with company and DoD standards
• Document production, quality, and maintenance logs
• Collaborate with supervisors, engineers, and fellow machinists to resolve production issues
• Communicate with team members to produce quality parts to specification
• Other duties as assigned within required scope of work

Required Qualifications

• Associate’s degree or CNC Machining Technology certification (2-year program)- Preferred
• High School diploma or GED equivalent
• Able to properly wear PPE (Personal Protective Equipment)
• Able to stand for long periods of time, bend, stoop, lift, reach above shoulders, pull, push, climb up/downstairs
• 1+ years’ experience as a Machinist
• Knowledge of machining fundamentals, G-code, M-code and shop mathematics (Ability to perform basic arithmetic, geometric and algebraic calculations)
• Ability to read and interpret technical drawings and GD&T
• Proficiency with precision inspection tools

Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of highly engineered, value-added Lightweight Structure and Propulsion Systems. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain and China. Our business strategy leverages world-class technologies, motivated and talented people, and high-quality products.

Our Mission is to make people's lives better by:

• Delivering outstanding quality products and services to our customers
• Providing meaningful opportunities, job satisfaction, and job security for our people
• Being positive contributors to our communities and
• Providing superior long-term investment returns to our stakeholders

Our strength is our people

We invite you to follow your dreams and explore a challenging and rewarding career at Martinrea.

Job Summary

The EHS Compliance Specialist is a critical, high-visibility role responsible for the leadership, ownership, and continuous improvement of all Environmental, Health, and Safety (EHS) programs. This position ensures complete compliance with OSHA, TOSHA, EPA, and internal quality standards (ISO 14001, IATF 16949 requirements) to maintain a proactive, injury-free work environment. The Specialist serves as the primary EHS subject matter expert and driver of safety culture change within the manufacturing facility.

Major Accountabilities

EHS Leadership & Culture

• Owns and drives the site's EHS strategy, working collaboratively with the Plant Manager and Operations leadership.
• Creates and sustains a proactive, behavioral-based safety culture through employee engagement, recognition programs, and strong visible leadership on the plant floor.
• Leads the development, delivery, and documentation of all required safety and environmental training programs.
• Conducts thorough and root-cause-focused accident and incident investigations, implementing corrective actions to prevent recurrence.
• Maintains authority to shut down production or specific processes immediately due to imminent safety hazards.

Compliance & Management Systems

• Serves as the ISO 14001:2015 Site Representative, ensuring compliance, conducting internal audits, and driving continual improvement within the Environmental Management System.
• Manages and ensures compliance with all applicable federal, state, and local regulatory requirements (OSHA, TOSHA, EPA).
• Maintains and updates all official documentation, including OSHA Logs (300, 300A), training records, and environmental audit reports.
• Assists in the identification, analysis, control, and elimination of occupational and environmental hazards (e.g., LOTO, machine guarding, ergonomics, chemical handling).

Workers' Compensation & HR Collaboration

• Collaborates with the Human Resources Manager to administer the Workers' Compensation program, focusing on early intervention, return-to-work protocols, and minimizing recordable incidents.
• Provides coaching and technical support to managers and supervisors to ensure consistent adherence to safe work practices.

Qualifications

• Education: Bachelor’s degree in occupational safety, Environmental Engineering, or a related technical field is required.
• Experience: Minimum of three (3) years of dedicated safety experience in a high-volume manufacturing or industrial environment.
• Technical Knowledge:
• Expert knowledge of OSHA and TOSHA General Industry Standards is required.
• Demonstrated knowledge of ISO 14001:2015 Environmental Management Systems.
• Familiarity with IATF 16949 quality system requirements.
• Knowledge of any applicable customer-specific requirements.
• Core Competencies:
• Exceptional communication skills with the ability to listen, coach, and present complex information clearly to all levels of the organization.
• High degree of thoroughness and attention to detail; does not assume compliance.
• Proven relationship-building skills across departments (Operations, HR, Quality).
• Computer and spreadsheet proficiency (MS Office Suite).
• Bilingual English/Spanish is strongly preferred.

Work Environment & Benefits

Work Environment:

• Constant communication with employees, peers, and management, requiring high visibility on the plant floor (Office and Plant floor).
• Fast-paced, team-oriented, and dynamic environment with frequent demands.
• Overtime and occasional travel may be required.

Benefits:

• Working in a collaborative, team environment committed to safety excellence.
• Comprehensive Medical, Dental, and Vision Insurance.
• Annual Stipend for Professional Certification (e.g., ASP, CSP) and Continuing Education.
• Safety shoe and prescription safety glasses reimbursement.
• Supplier discounts.
• Tuition reimbursement and additional training opportunities.

Akkodis is seeking a Quality Assurance Auditor/Engineer for a Contract job with a client in West Point MS Ideally looking for applicants with a solid background in the Manufacturing industry.

Rate Range: $50/hour to $55/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities

• Primary point of contact for all customer correspondence relative to quality objectives, quality concerns and the development of strong customer relationships.
• Lead and develop teams to ensure effective problem resolution.
• The monitoring and measurement of business-related metrics specific to stated Leadership goals
• Track and report progress to closure and number of open issues (Metrics. i.e. days open, quantity open / closed)
• Responsible for generating and maintaining Quality Plans as required, including maintaining their Configuration Control in accordance with ISO and MIL requirements.
• Responsible for on-going customer interface for all Quality related matters relative to non-conforming product.
• Implementation and maintenance of QMS / ISO system.

Qualifications

• Bachelor’s degree in Engineering or Engineering Technology preferred, though extensive experience may meet the educational requirement.
• At least 8 years of Engineering and Quality Assurance experience.
• In-depth knowledge of core quality tools (MSA, PFMEA, Control Plans, LPAs, SPC) and proficient use of problem-solving tools including GD&T, Metrology / CMM practices, Shainin, DFSS, Ishikawa Diagrams, 3L 5Why, 8D, etc.
• Quality certification preferred

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here