Jobs in Winchester Nevada
802 positions found — Page 7
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OCCUPATIONAL THERAPIST (FULL TIME DAYS) OUTPT THERAPY PEDS
✦ New
Salary not disclosed
Responsibilities
Summerlin Hospital is a 496-bed hospital featuring emergency services; a busy maternity department with an average of 450 deliveries per month; a Children’s Medical Center with a NICU, a pediatric ICU and separate pediatric ER; advanced cardiovascular care, surgical services, women’s health, and oncology care. Summerlin Hospital is an accredited Chest Pain with PCI facility and a Primary Stroke Center and has received multiple awards from the American Heart Association Get with the Guidelines program.
The Valley Health System (VHS), with six hospitals in Las Vegas and Southern Nevada, is looking for exceptional people who share our vision and values. We focus on clearly defined goals designed to bring about exemplary patient care. We give our employees the structure to achieve these goals by providing advanced technological systems, processes, and practice; performance improvement and patient safety standards to foster positive patient outcomes; a collaborative practice model; evidence-based practice; and education and development programs to support recruitment and retention.
VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS). Each employee at VHS takes part in the UHS Service Excellence Program. The program is guided by three standards: "Treat everyone as a guest. Demonstrate professionalism and excellence in the things I do. Practice teamwork." The talent and dedication of all UHS employees is what makes the company unique.
Benefit Highlights
- Challenging and rewarding work environment
- Comprehensive education and training center
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career opportunities within VHS and UHS Subsidies
Job Description:
Responsible for providing a comprehensive evaluation of performance components affecting ADL functioning and providing goal-oriented treatment to facilitate maximum level of independence.
Qualifications
Job Requirements:
Education:
Bachelor’s degree in occupational therapy from a university program satisfying the American Occupational Therapy Association (AOTA) academic and intern requirements for competence.
Experience:
License/Certification:
Nevada State License as a Registered Occupational Therapist. Current certification from the National Board for Certification in Occupational Therapy (NBCOT). Current BLS certification.
Other:
Must demonstrate the knowledge and skills necessary to provide care/service to the age of the patients served on the assigned unit/department.
Note:
May work as a Graduate of Occupational Therapy with recognition of the Board of Occupational Therapist Examiners with on-site direct supervision.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Summerlin Hospital is a 496-bed hospital featuring emergency services; a busy maternity department with an average of 450 deliveries per month; a Children’s Medical Center with a NICU, a pediatric ICU and separate pediatric ER; advanced cardiovascular care, surgical services, women’s health, and oncology care. Summerlin Hospital is an accredited Chest Pain with PCI facility and a Primary Stroke Center and has received multiple awards from the American Heart Association Get with the Guidelines program.
The Valley Health System (VHS), with six hospitals in Las Vegas and Southern Nevada, is looking for exceptional people who share our vision and values. We focus on clearly defined goals designed to bring about exemplary patient care. We give our employees the structure to achieve these goals by providing advanced technological systems, processes, and practice; performance improvement and patient safety standards to foster positive patient outcomes; a collaborative practice model; evidence-based practice; and education and development programs to support recruitment and retention.
VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS). Each employee at VHS takes part in the UHS Service Excellence Program. The program is guided by three standards: "Treat everyone as a guest. Demonstrate professionalism and excellence in the things I do. Practice teamwork." The talent and dedication of all UHS employees is what makes the company unique.
Benefit Highlights
- Challenging and rewarding work environment
- Comprehensive education and training center
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career opportunities within VHS and UHS Subsidies
Job Description:
Responsible for providing a comprehensive evaluation of performance components affecting ADL functioning and providing goal-oriented treatment to facilitate maximum level of independence.
Qualifications
Job Requirements:
Education:
Bachelor’s degree in occupational therapy from a university program satisfying the American Occupational Therapy Association (AOTA) academic and intern requirements for competence.
Experience:
License/Certification:
Nevada State License as a Registered Occupational Therapist. Current certification from the National Board for Certification in Occupational Therapy (NBCOT). Current BLS certification.
Other:
Must demonstrate the knowledge and skills necessary to provide care/service to the age of the patients served on the assigned unit/department.
Note:
May work as a Graduate of Occupational Therapy with recognition of the Board of Occupational Therapist Examiners with on-site direct supervision.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
permanent
T
PHYSICAL THERAPIST (PER DIEM)
✦ New 🏢 The Valley Health System
Salary not disclosed
Responsibilities
About Centennial Hills Hospital:
Centennial Hills Hospital Medical Center® is a 336-bed facility that is part of the seven-hospital Valley Health System serving Northwest Las Vegas community. The hospital provides a wide range of medical services and procedures, including comprehensive women's services. In addition to digital mammography, gynecologic care and gynecologic surgery, the Women’s Center offers maternity services that include labor and delivery, recovery rooms, antepartum and postpartum care, a newborn nursery, and a Level III neonatal intensive care unit. Centennial Hills Hospital has demonstrated a strong commitment to community health, becoming the first tobacco-free campus in Nevada. The hospital has also been recognized by the U.S. News & World Report as a High Performing Hospital for Heart Failure, Stroke and Maternity Care for 2022-2023.
The Valley Health System (VHS) is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS). Each employee at VHS takes part in the UHS Service Excellence Program. The program is guided by three standards: "Treat everyone as a guest. Demonstrate professionalism and excellence in the things I do. Practice teamwork." The talent and dedication of all UHS employees is what makes the company unique.
Benefit Highlights:
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
- More information is available on our Benefits Guest Website:
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit Description:
Responsible for providing a comprehensive evaluation of performance components affecting functional mobility and providing goal-oriented treatment to facilitate maximum level of independence.
Qualifications
Education:
Bachelors Degree in Physical Therapy from a university program satisfying the APTA academic and intern requirements for competence.
License/Certification:
Nevada State License as a Registered Physical Therapist (see note below). Current BLS certification.
Other:
Must demonstrate the knowledge and skills necessary to provide care/service to the age of the patients served on the assigned unit/department.
Note:
May work as a Graduate of Physical Therapy with recognization of the Board of Physical Therapy Examiners with on-site direct supervision.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly su
About Centennial Hills Hospital:
Centennial Hills Hospital Medical Center® is a 336-bed facility that is part of the seven-hospital Valley Health System serving Northwest Las Vegas community. The hospital provides a wide range of medical services and procedures, including comprehensive women's services. In addition to digital mammography, gynecologic care and gynecologic surgery, the Women’s Center offers maternity services that include labor and delivery, recovery rooms, antepartum and postpartum care, a newborn nursery, and a Level III neonatal intensive care unit. Centennial Hills Hospital has demonstrated a strong commitment to community health, becoming the first tobacco-free campus in Nevada. The hospital has also been recognized by the U.S. News & World Report as a High Performing Hospital for Heart Failure, Stroke and Maternity Care for 2022-2023.
The Valley Health System (VHS) is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS). Each employee at VHS takes part in the UHS Service Excellence Program. The program is guided by three standards: "Treat everyone as a guest. Demonstrate professionalism and excellence in the things I do. Practice teamwork." The talent and dedication of all UHS employees is what makes the company unique.
Benefit Highlights:
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
- More information is available on our Benefits Guest Website:
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit Description:
Responsible for providing a comprehensive evaluation of performance components affecting functional mobility and providing goal-oriented treatment to facilitate maximum level of independence.
Qualifications
Education:
Bachelors Degree in Physical Therapy from a university program satisfying the APTA academic and intern requirements for competence.
License/Certification:
Nevada State License as a Registered Physical Therapist (see note below). Current BLS certification.
Other:
Must demonstrate the knowledge and skills necessary to provide care/service to the age of the patients served on the assigned unit/department.
Note:
May work as a Graduate of Physical Therapy with recognization of the Board of Physical Therapy Examiners with on-site direct supervision.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly su
Not Specified
T
CLINICAL SUPERVISOR NICU (NIGHTS)
✦ New 🏢 The Valley Health System
Salary not disclosed
Responsibilities
Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 366-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.
ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.
Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).
Benefit Highlights:
- A rewarding and engaging work environment
- Competitive compensation & generous paid time off
- Tuition Reimbursement
- Employee Referral Bonus
- RN Clinical Ladder and career and growth opportunities within VHS and its 300+ UHS Subsidiaries
- Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
- 401(k) with company match and discounted Stock Plan
- More Information is available on our Benefits Guest website:
Job Description:
Assumes shift responsibility and accountability for the planning and provision of direct and indirect nursing care to the patient, family, care partner and appropriate others. Coordinates multi-disciplinary team members, directs and facilitates nursing staff in obtaining safe, optimal health care outcomes. Supports activities that meet the facility vision, mission and goals. Provides professional leadership and support to the healthcare team. Oversees and guides employees that are under his/her supervision. The concepts of Patient Centered Care will provide the foundation for all nursing care. Demonstrates Service Excellence standards at all times.
#LI-POST
Qualifications
Qualifications:
Education:
Graduate of an accredited school of Nursing. BSN required
Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 366-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.
ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.
Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).
Benefit Highlights:
- A rewarding and engaging work environment
- Competitive compensation & generous paid time off
- Tuition Reimbursement
- Employee Referral Bonus
- RN Clinical Ladder and career and growth opportunities within VHS and its 300+ UHS Subsidiaries
- Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
- 401(k) with company match and discounted Stock Plan
- More Information is available on our Benefits Guest website:
Job Description:
Assumes shift responsibility and accountability for the planning and provision of direct and indirect nursing care to the patient, family, care partner and appropriate others. Coordinates multi-disciplinary team members, directs and facilitates nursing staff in obtaining safe, optimal health care outcomes. Supports activities that meet the facility vision, mission and goals. Provides professional leadership and support to the healthcare team. Oversees and guides employees that are under his/her supervision. The concepts of Patient Centered Care will provide the foundation for all nursing care. Demonstrates Service Excellence standards at all times.
#LI-POST
Qualifications
Qualifications:
Education:
Graduate of an accredited school of Nursing. BSN required
Not Specified
T
RN CASE MANAGER - VALLEY HOSPITAL (PART-TIME)
✦ New 🏢 The Valley Health System
Salary not disclosed
Responsibilities
The Valley Health System has expanded into an integrated health network that serves more than two million people in Southern Nevada. Starting with Valley Hospital Medical Center in 1979, the Valley Health System has grown to include Centennial Hills Hospital Medical Center, Spring Valley Hospital Medical Center, Summerlin Hospital Medical Center,Henderson Hospital, Valley Health Specialty Hospital, and West Henderson Hospital.
Benefit Highlights:
- Comprehensive education and training center
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career opportunities within VHS and UHS Subsidies
- Challenging and rewarding work environment
Job Description:
To achieve quality healthcare outcomes by establishing a safe, individualized discharge and providing proficient timely utilization management services to ensure that maximum reimbursement is achieved for all patient visits. These goals can be achieved through proactive collaboration with the patient, family and healthcare team.
Qualifications
Education: Graduate of an accredited school of nursing.
Experience: A minimum three years experience in varied clinical settings. Two years experience in Utilization Review, Utilization Management or Case Management preferred. Applicant must have knowledge of social and physical factors that affect functional status at discharge, and knowledge of community resources to meet post discharge clinical and social needs.
Technical Skills:
Computer proficiency to include word processing, spreadsheet, and data collection/management computer programs.
License/Certification:
Has a current license to practice as a Registered Nurse in the State of Nevada.
Other:
Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at:
The Valley Health System has expanded into an integrated health network that serves more than two million people in Southern Nevada. Starting with Valley Hospital Medical Center in 1979, the Valley Health System has grown to include Centennial Hills Hospital Medical Center, Spring Valley Hospital Medical Center, Summerlin Hospital Medical Center,Henderson Hospital, Valley Health Specialty Hospital, and West Henderson Hospital.
Benefit Highlights:
- Comprehensive education and training center
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career opportunities within VHS and UHS Subsidies
- Challenging and rewarding work environment
Job Description:
To achieve quality healthcare outcomes by establishing a safe, individualized discharge and providing proficient timely utilization management services to ensure that maximum reimbursement is achieved for all patient visits. These goals can be achieved through proactive collaboration with the patient, family and healthcare team.
Qualifications
Education: Graduate of an accredited school of nursing.
Experience: A minimum three years experience in varied clinical settings. Two years experience in Utilization Review, Utilization Management or Case Management preferred. Applicant must have knowledge of social and physical factors that affect functional status at discharge, and knowledge of community resources to meet post discharge clinical and social needs.
Technical Skills:
Computer proficiency to include word processing, spreadsheet, and data collection/management computer programs.
License/Certification:
Has a current license to practice as a Registered Nurse in the State of Nevada.
Other:
Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at:
temporary
T
SUPERVISOR STERILE PROCESSING (VARIED)
✦ New 🏢 The Valley Health System
Salary not disclosed
Responsibilities
Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 366-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.
ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.
Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).
Benefit Highlights:
- A rewarding and engaging work environment
- Competitive compensation & generous paid time off
- Tuition Reimbursement
- Employee Referral Bonus
- Career and growth opportunities within VHS and its 300+ UHS Subsidiaries
- Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
- 401(k) with company match and discounted Stock Plan
- More Information is available on our Benefits Guest website:
Updated information about The Valley Health System can be found on:
Facebook: TheValleyHealthSystemLV
Instagram: : : https://
Job Description:
Provides oversight and local operations management of the Sterile Processing Department (SPD) supporting Surgical Services, various nursing units, and off-site clinics. Ensures coordinated and timely delivery of reprocessed items to clinical stakeholders within the health care organization. Ensures local facility sterilization and High-Level Disinfection (HLD) functions comply with all regulatory requirements. Manages SPD personnel and serves as liaison between SPD and other departments. Maintains effective interdepartmental relationships, coordinates, and resolves problems, and ensures cooperation with other programs and services. In conjunction with Surgical Services Director, manages the overall SPD budget
Q
Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 366-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.
ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.
Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).
Benefit Highlights:
- A rewarding and engaging work environment
- Competitive compensation & generous paid time off
- Tuition Reimbursement
- Employee Referral Bonus
- Career and growth opportunities within VHS and its 300+ UHS Subsidiaries
- Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
- 401(k) with company match and discounted Stock Plan
- More Information is available on our Benefits Guest website:
Updated information about The Valley Health System can be found on:
Facebook: TheValleyHealthSystemLV
Instagram: : : https://
Job Description:
Provides oversight and local operations management of the Sterile Processing Department (SPD) supporting Surgical Services, various nursing units, and off-site clinics. Ensures coordinated and timely delivery of reprocessed items to clinical stakeholders within the health care organization. Ensures local facility sterilization and High-Level Disinfection (HLD) functions comply with all regulatory requirements. Manages SPD personnel and serves as liaison between SPD and other departments. Maintains effective interdepartmental relationships, coordinates, and resolves problems, and ensures cooperation with other programs and services. In conjunction with Surgical Services Director, manages the overall SPD budget
Q
Not Specified
U
CRITICAL CARE NURSE
✦ New
Salary not disclosed
U.S. Army Nurse Corps
ENHANCE YOUR SKILLS AS A U.S. ARMY CRITICAL CARE NURSE
As a critical care nurse and officer on the U.S. Army or Army Reserve health care team, you manage the care of our Soldiers and their families, making immediate decisions and applying your critical technical and thinking skills when they need it most. You’ll work in state-of-the-art medical facilities with some of the most innovative equipment and technology available in the industry. If you choose the Army Reserve, you can enhance your nursing career while working in your community and serving when needed. Whether you choose to serve active duty or part-time, you will work alongside collaborative professionals who share your dedication to patient care.
As an Army Reserve Critical Care Nurse, you may qualify for up to $75,000 special pay ($25,000 per year for a maximum of 3 years) and up to $50,000 to repay qualifying education loans ($20,000 for the first 2 years and $10,000 for the third year).
Benefits include:
– Travel opportunities, including humanitarian missions
– No-cost or low-cost medical and dental care for you and your family
– Non-contributory retirement benefits with 20 years of qualifying service (starting at age 60 for Army Reserve)
– 30 days of paid vacation earned annually (for Active duty)
– Commissary and post exchange shopping privileges
– Flexible, portable retirement savings and investment plan similar to a 401(k)
– Privileges that come with being an officer in the U.S. Army or Army Reserve
– Training to become a leader in your specialized field
Requirements include:
– Baccalaureate of Science in Nursing (BSN) from an accredited nursing school.
– Between 21 and 42 years of age
– Current, valid and unrestricted nursing license
– U.S. citizenship (Active duty) or a permanent resident (Army Reserve)
Numerous positions are available worldwide. To find out more, visit us at /nurse.
ENHANCE YOUR SKILLS AS A U.S. ARMY CRITICAL CARE NURSE
As a critical care nurse and officer on the U.S. Army or Army Reserve health care team, you manage the care of our Soldiers and their families, making immediate decisions and applying your critical technical and thinking skills when they need it most. You’ll work in state-of-the-art medical facilities with some of the most innovative equipment and technology available in the industry. If you choose the Army Reserve, you can enhance your nursing career while working in your community and serving when needed. Whether you choose to serve active duty or part-time, you will work alongside collaborative professionals who share your dedication to patient care.
As an Army Reserve Critical Care Nurse, you may qualify for up to $75,000 special pay ($25,000 per year for a maximum of 3 years) and up to $50,000 to repay qualifying education loans ($20,000 for the first 2 years and $10,000 for the third year).
Benefits include:
– Travel opportunities, including humanitarian missions
– No-cost or low-cost medical and dental care for you and your family
– Non-contributory retirement benefits with 20 years of qualifying service (starting at age 60 for Army Reserve)
– 30 days of paid vacation earned annually (for Active duty)
– Commissary and post exchange shopping privileges
– Flexible, portable retirement savings and investment plan similar to a 401(k)
– Privileges that come with being an officer in the U.S. Army or Army Reserve
– Training to become a leader in your specialized field
Requirements include:
– Baccalaureate of Science in Nursing (BSN) from an accredited nursing school.
– Between 21 and 42 years of age
– Current, valid and unrestricted nursing license
– U.S. citizenship (Active duty) or a permanent resident (Army Reserve)
Numerous positions are available worldwide. To find out more, visit us at /nurse.
Not Specified
T
QUALITY PEER REVIEW RN/NON-RN – VHS (FULL-TIME)
✦ New 🏢 The Valley Health System
Salary not disclosed
Responsibilities
The Valley Health System has expanded into an integrated health network that serves more than two million people in Southern Nevada. Starting with Valley Hospital Medical Center in 1979, the Valley Health System has grown to include Centennial Hills Hospital Medical Center, Spring Valley Hospital Medical Center, Summerlin Hospital Medical Center,Henderson Hospital , Valley Health Specialty Hospital and West Henderson Hospital.
Benefit Highlights:
- Comprehensive education and training center
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career opportunities within VHS and UHS Subsidies
- Challenging and rewarding work environment
Job Description: Responsible for the overall management of the Performance Improvement processes related to physicians performance.
Qualifications
Education: Bachelors (BSN) degree in nursing or Master's Degree in a healthcare related field from an accredited program.
Experience: Five (5) years clinical experience with two (2) to four (4) years QA or PI experience required, and a minimum of two (2) years progressive management experience required.
Technical Skills: Computer proficiency to include word processing, spreadsheet, and database.
License/Certification: Current RN license in the State of Nevada is required if RN. Certified Professional Healthcare Quality (CPHQ) required for non-RN.
Other: Must be able to demonstrate the knowledge and skills necessary to provide service appropriate to the age of the patient. Travel Required.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-8
The Valley Health System has expanded into an integrated health network that serves more than two million people in Southern Nevada. Starting with Valley Hospital Medical Center in 1979, the Valley Health System has grown to include Centennial Hills Hospital Medical Center, Spring Valley Hospital Medical Center, Summerlin Hospital Medical Center,Henderson Hospital , Valley Health Specialty Hospital and West Henderson Hospital.
Benefit Highlights:
- Comprehensive education and training center
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career opportunities within VHS and UHS Subsidies
- Challenging and rewarding work environment
Job Description: Responsible for the overall management of the Performance Improvement processes related to physicians performance.
Qualifications
Education: Bachelors (BSN) degree in nursing or Master's Degree in a healthcare related field from an accredited program.
Experience: Five (5) years clinical experience with two (2) to four (4) years QA or PI experience required, and a minimum of two (2) years progressive management experience required.
Technical Skills: Computer proficiency to include word processing, spreadsheet, and database.
License/Certification: Current RN license in the State of Nevada is required if RN. Certified Professional Healthcare Quality (CPHQ) required for non-RN.
Other: Must be able to demonstrate the knowledge and skills necessary to provide service appropriate to the age of the patient. Travel Required.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-8
permanent
T
OCCUPATIONAL THERAPIST (PER DIEM)
✦ New 🏢 The Valley Health System
Salary not disclosed
Responsibilities
Valley Health Specialty Hospital is the first orthopedic surgery and inpatient rehabilitation facility in the Las Vegas area. The Valley Health Specialty Hospital is the first of its kind to offer both specialty orthopedics and inpatient rehab in one location.
Job Description: Responsible for providing a comprehensive evaluation of performance components affecting ADL functioning and providing goal-oriented treatment to facilitate maximum level of independence.
Qualifications
Education: Bachelors Degree in Occupational Therapy from a university program satisfying the American
Occupational Therapy Association (AOTA) academic and intern requirements for competence.
License/Certification: Nevada State License as a Registered Occupational Therapist. Current certification from the
National Board for Certification in Occupational Therapy (NBCOT). Current BLS certification.
Other:
Must demonstrate the knowledge and skills necessary to provide care/service to the age of the
patients served on the assigned unit/department.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal
employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal
opportunity employers and as such, openly support and fully commit to recruitment, selection,
placement, promotion and compensation of individuals without regard to race, color, religion, age, sex
(including pregnancy, gender identity, and sexual orientation), genetic information, national origin,
disability status, protected veteran status or any other characteristic protected by federal, state or local
laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary
hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help
prospective candidates by matching skill set and experience with the best possible career path at
UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request
financial or personal information (e.g., Social Security Number, credit card or bank information,
etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail,
Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we
encourage you to report such concerns to appropriate law enforcement. We encourage you to refer
to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on
unsolicited calls from recruiters.
Valley Health Specialty Hospital is the first orthopedic surgery and inpatient rehabilitation facility in the Las Vegas area. The Valley Health Specialty Hospital is the first of its kind to offer both specialty orthopedics and inpatient rehab in one location.
Job Description: Responsible for providing a comprehensive evaluation of performance components affecting ADL functioning and providing goal-oriented treatment to facilitate maximum level of independence.
Qualifications
Education: Bachelors Degree in Occupational Therapy from a university program satisfying the American
Occupational Therapy Association (AOTA) academic and intern requirements for competence.
License/Certification: Nevada State License as a Registered Occupational Therapist. Current certification from the
National Board for Certification in Occupational Therapy (NBCOT). Current BLS certification.
Other:
Must demonstrate the knowledge and skills necessary to provide care/service to the age of the
patients served on the assigned unit/department.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal
employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal
opportunity employers and as such, openly support and fully commit to recruitment, selection,
placement, promotion and compensation of individuals without regard to race, color, religion, age, sex
(including pregnancy, gender identity, and sexual orientation), genetic information, national origin,
disability status, protected veteran status or any other characteristic protected by federal, state or local
laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary
hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help
prospective candidates by matching skill set and experience with the best possible career path at
UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request
financial or personal information (e.g., Social Security Number, credit card or bank information,
etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail,
Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we
encourage you to report such concerns to appropriate law enforcement. We encourage you to refer
to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on
unsolicited calls from recruiters.
Not Specified
T
REGISTERED NURSE LABOR DELIVERY (PART TIME DAYS)
✦ New 🏢 The Valley Health System
Salary not disclosed
Responsibilities
Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 366-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.
ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.
Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).
Benefit Highlights:
- A rewarding and engaging work environment
- Competitive compensation & generous paid time off
- Tuition Reimbursement
- Employee Referral Bonus
- RN Clinical Ladder and career and growth opportunities within VHS and its 300+ UHS Subsidiaries
- Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
- 401(k) with company match and discounted Stock Plan
- More Information is available on our Benefits Guest website:
Job Description:
Provides safe, competent nursing care for patients in accordance with facility policies, standards, and philosophy. Provides professional leadership and support to the healthcare team. The concepts of Patient Centered Care will provide the foundation for all nursing care. Oversees and guides employees that are under his/her supervision. Demonstrates Service Excellence standards at all times
Qualifications
Qualifications: EXPERIENCED LABOR RN REQUIRED
Education Graduate of an accredited school of Nursing and completion of a Specialty course or equivalent. BSN preferred.
Experience One year acute care experience or successful completion of an approved specialty course. License/Certification Current RN license in the State of Nevada. Current BLS Certification. Current ACLS Certification (adult patients), current PALS Certification (pediatric patients
Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 366-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.
ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.
Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).
Benefit Highlights:
- A rewarding and engaging work environment
- Competitive compensation & generous paid time off
- Tuition Reimbursement
- Employee Referral Bonus
- RN Clinical Ladder and career and growth opportunities within VHS and its 300+ UHS Subsidiaries
- Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
- 401(k) with company match and discounted Stock Plan
- More Information is available on our Benefits Guest website:
Job Description:
Provides safe, competent nursing care for patients in accordance with facility policies, standards, and philosophy. Provides professional leadership and support to the healthcare team. The concepts of Patient Centered Care will provide the foundation for all nursing care. Oversees and guides employees that are under his/her supervision. Demonstrates Service Excellence standards at all times
Qualifications
Qualifications: EXPERIENCED LABOR RN REQUIRED
Education Graduate of an accredited school of Nursing and completion of a Specialty course or equivalent. BSN preferred.
Experience One year acute care experience or successful completion of an approved specialty course. License/Certification Current RN license in the State of Nevada. Current BLS Certification. Current ACLS Certification (adult patients), current PALS Certification (pediatric patients
temporary
V
Remote Spanish Bilingual Healthcare Call Center Agent
✦ New
Salary not disclosed
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
What You Bring:
Success Factors for Working from Home
What You Will Get:
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
- Customer Interactions:
- Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
- Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
- Quality Service:
- Uphold the organization's philosophy of extraordinary customer relations.
- Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.
- Problem Resolution:
- Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
- Document all member interactions meticulously following established procedures.
- Healthcare Knowledge
- Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
- Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.
- Operational Excellence
- Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
- Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.
- Performance Metrics:
- Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.
- Compliance and Ethics:
- Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
- Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
- Tools and Systems:
- Use multiple systems/screens while assisting callers effectively
- Navigate CRM, EMR/EHR, and ticketing platforms effectively
What You Bring:
- Experience:
- Fluency in both Spanish and English (spoken and written) is required.
- Minimum of two (2) years of customer service or healthcare member-interaction experience.
- Previous call center experience and/or prior experience in the health insurance industry (preferred).
- Education:
- High School Diploma or GED required.
- Skills:
- Outstanding written and verbal communication skills.
- Proven analytical and problem-solving abilities.
- Ability to respond concisely and clearly to customer queries.
- Strong critical thinking and problem-solving skills.
- Typing speed of at least 35 WPM with a 5% or lower error rate.
Success Factors for Working from Home
- To thrive in this remote role, you'll need:
- Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
- Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
- Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.
- Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
- Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
- Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
- Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
- Adaptability: Ability to adapt to changing technologies and procedures while working remotely.
What You Will Get:
- Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
- Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
- Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
- Career Growth: Abundant advancement opportunities within the organization.
- Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
- Unique Perks:
- Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
- Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.
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