Jobs in Timonium, MD

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow planogram and merchandise presentation guides. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions. Knowledge of cash, facility, and safety control policies and practices. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money.

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions
• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details. New hire starting pay range: 15.5

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

We're seeking a knowledgeable and detail-oriented Heat Treat Process Engineering Supervisor to lead and support all aspects of the heat treatment operations with a focus on quality, compliance, and continuous improvement.

POSITION SUMMARY:

The Heat Treat Process Engineering Supervisor serves as a technical expert responsible for ensuring the proper thermal processing of materials to meet metallurgical and production requirements meeting all CQI-9 requirements. This role includes overseeing furnace operations, audits, documentation, process control, equipment maintenance, and continuous improvement initiatives.

The ideal candidate will have strong metallurgical knowledge, heat treat process experience, the ability to troubleshoot equipment and process issues, and the ability to manage compliance in a dynamic manufacturing environment. This role has direct supervisory responsibility for Lab Technicians, including scheduling, performance management, training, and ensuring compliance with laboratory testing standards and metallurgical validation requirements.

ESSENTIAL DUTIES (Complete):

• Oversee and manage daily heat treat operations including carburizing, hardening, tempering, and stress relieving
• Ensure compliance with AIAG CQI-9: Heat Treat System Assessment (HTSA) and other applicable standards
• Implement and maintain heat treat process control plans per AIAG guidelines
• Conduct and lead CQI-9 self-assessments, audits, and ensure closure of gaps and non-conformances
• Ensure proper setup, calibration, and operation of furnaces and quench systems
• Monitor thermal cycles and maintain control charts, pyrometry data, and process records per CQI-9
• Support system accuracy tests (SAT), temperature uniformity surveys (TUS), and instrumentation calibration activities
• Ensure all documentation meets internal and customer-specific AIAG compliance requirements
• Collaborate with Engineering, Maintenance, and Quality to address process improvements and problem-solving
• Perform metallurgical inspections including hardness testing and microstructure verification
• Provide technical guidance to operators and maintenance personnel on best practices
• Develop and optimize heat treat process parameters including atmosphere control, quench severity, and thermal cycle design to meet metallurgical and dimensional requirements
• Atmosphere verification (Carbon Potential, Dew Point, etc.)
• Distortion Mitigation Strategy
• Develop, implement, and maintain training programs to ensure team competency on heat treat systems and compliance
• Lead root cause analysis and corrective action efforts for heat treat-related non-conformities
• Utilize Lean Six Sigma principles to drive cost reduction, efficiency, and quality improvements
• Maintain proper traceability and process documentation for internal and external audits
• Provide technical direction for furnace troubleshooting, repair validation, and upgrade initiatives in coordination with Maintenance
• Perform other duties as assigned or required in support of production and quality goals
• Directly supervise Lab Technicians, including daily work assignments and workload balancing
• Approve timecards, PTO, and manage attendance
• Perform other duties as assigned or required in support of production and quality goals

CORE COMPETENCIES:

• Action oriented: Demonstrates ownership in solving process and compliance issues
• Self-Motivated: Demonstrates ability to take initiative and drive to achieve results. Proactively drives conformance with CQI-9 requirements and continuous improvement
• Accountability: Demonstrates ability to take responsibility and maintains sense of ownership and follow through on commitments. Sets high standards of performance.
• Communication: Demonstrates ability to convey and distribute information effectively and encompass strong speaking, presentation, written and listening skills. Ability to create an environment for open communication, and communicates clearly across departments regarding heat treat and compliance status
• Teamwork: Demonstrates ability to work well with others to accomplish common goals and build a positive climate and trusting relationships within teams.
• Leadership: Demonstrates ability to give direction, motivate, manage and reward performance, provide constructive feedback and foster individual professional development. Trains and guides operators to follow standard operating procedures and compliance guidelines
• Reliability: Demonstrates dependability, accountability and trust. Follows processes and meets commitments. Delivers consistent process performance and regulatory documentation
• Decision-making: Demonstrates ability to discover opportunities in challenges, seek profit and sustainable growth, make courageous while sound decisions and demonstrate a good business understanding. Applies analytical skills and CQI-9 knowledge to make data-driven decisions

KNOWLEDGE, SKILLS & ABILITIES:

• Thorough understanding of heat treatment principles, metallurgy, and thermal processing equipment
• Working knowledge of CQI-9 audits, checklists, gap closures, and AIAG documentation practices
• Familiarity with control system troubleshooting, PLCs, HMIs, and data logging
• Ability to supervise, mentor, and train heat treat personnel on compliance, safety, and process controls
• Skilled in conducting microstructure analysis and hardness testing to validate process results
• Strong organizational and record-keeping skills for always maintaining audit-readiness
• Proficiency in Lean Manufacturing, 5S, and Continuous Improvement
• Physically capable of working in a high-temperature, industrial environment
• Commitment to upholding process integrity and product conformance to specification

WORKING ENVIRONMENTAL CONDITIONS:

• Work involves exposure to high-temperature equipment, hot surfaces, and industrial environments. May encounter fumes, noise, and moving machinery. Personal protective equipment (PPE), including heat-resistant gloves, face protection, and hearing protection, is required. Occasional exposure to quenchants, chemicals, and elevated platforms is expected. Safety training and environmental awareness are critical components of the role.

SUPERVISORY RESPONSIBILITY:

• This role has direct supervisory responsibilities.

The demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

QUALIFICATIONS:

• Bachelors degree in Mechanical, Materials, Metallurgical, or Manufacturing Engineering required.
• Materials Science or Metallurgical Engineering preferred
• 7+ years of hands-on heat treat or metallurgical experience, preferably in automotive or aerospace manufacturing
• Demonstrated knowledge and application of CQI-9 Heat Treat System Assessment requirements
• Familiarity with AIAG standards and automotive core tools (APQP, PPAP, FMEA, SPC, MSA)
• Experience conducting and documenting SAT, TUS, and other pyrometry-related activities
• Experience operating batch and continuous furnaces, quench systems, and thermal processing equipment
• Demonstrates ability to directly supervise lab personnel including assigning work, evaluating performance, managing corrective actions, and developing team capabilities.
• Creates accountability, enforces standards, and drives measurable performance improvements.
• Proficient in hardness testing, blueprint reading, GD&T, and metallurgical inspection techniques
• Strong computer skills including Microsoft Office and plant data collection systems
• Excellent troubleshooting, documentation, and analytical skills
• Commitment to safety, quality, and environmental standards
• Ability to lead and train team members on technical and compliance-related topics
• Ability to work independently, manage multiple tasks, and prioritize effectively

Compensation details: 96 Yearly Salary

PI34bc9acf25ca-26289-39818891

Title / Settlement Attorney (Maryland)

Baltimore, Maryland Area

Compensation - $120K - $175K+ based on experience

We are looking for an experienced Title / Settlement Attorney to join our expanding real estate settlement team in the Baltimore area.

This role is ideal for an attorney who enjoys working directly with real estate agents, lenders, and clients, conducting settlements, resolving title issues, and growing long-term referral relationships.

If you are currently working in real estate law, title insurance, or settlements, this is an opportunity to join a collaborative team with strong operational support and room to grow your practice.

What You'll Do

• Conduct residential and commercial real estate settlements
• Review title commitments and resolve title curative matters
• Prepare and review deeds, closing documents, and settlement statements
• Advise clients on title insurance and closing procedures
• Work with underwriters to resolve complex title issues
• Support internal teams with legal guidance on title matters
• Participate in industry education and relationship development

What We're Looking For

• Licensed Attorney in Maryland
• Title Insurance Producer License (TIPIC) or the ability to obtain
• 3+ years of real estate/title or settlement experience
• Strong knowledge of Maryland real estate transactions and title insurance
• Ability to manage multiple closings in a fast-paced environment
• Strong relationship-building skills with realtors, lenders, and referral partners

Real Estate Attorney

Baltimore, Maryland Area

Compensation: $120,000 – $175,000 based on experience

A growing title company in the Baltimore area is seeking a Real Estate Attorney to oversee residential and commercial real estate closings and provide legal oversight for title matters. This role is ideal for an attorney who enjoys working directly with buyers, sellers, lenders, and real estate professionals and wants to be part of a small, entrepreneurial team.

Responsibilities include conducting real estate closings, reviewing title commitments, resolving title issues, overseeing settlement documentation, and ensuring compliance with Maryland real estate and title regulations while working closely with agents, lenders, and clients.

Qualified candidates will have a JD, an active Maryland bar license, and at least four years of real estate or title experience. Experience handling real estate closings is preferred.

This is an excellent opportunity to join a growing company with strong referral relationships and a steady pipeline of transactions. Interested candidates may apply through LinkedIn or reach out for confidential consideration.

Benefits include:

• 401(k) with company matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

Family Law Paralegal – Hybrid | $55,000–$85,000

Location: Baltimore City, MD

Work Model: Hybrid (1–2 days onsite per week)

Compensation: $55,000–$85,000 depending on experience

Practice Area: Family Law

About the Firm

A well‑established boutique family law practice handling divorce, custody, child support, prenups, and related matters. The team includes five attorneys and a strong paralegal structure, offering a supportive, growth‑oriented environment.

Role Overview

The firm is seeking a Family Law Paralegal to support multiple attorneys across all stages of family law cases. This position is ideal for someone highly organized, detail‑oriented, and able to manage a busy caseload with professionalism and care.

Key Responsibilities

• Draft motions, pleadings, settlement agreements, and discovery responses
• Manage and maintain case files, deadlines, and documents
• Assist attorneys with client communication and information gathering
• Prepare exhibits, disclosures, and trial binders
• Support trial preparation and hearing logistics
• Collaborate with attorneys and the internal intake/case‑assignment structure
• Track billable work in alignment with expectations

What We’re Looking For

• Experience in family law strongly preferred
• Strong drafting, communication, and organizational skills
• Ability to manage multiple active cases simultaneously
• Professional, client‑focused demeanor
• Tech‑savvy and comfortable with case‑management systems
• Ability to work both independently and as part of a team

Benefits

• Medical, dental, and vision coverage
• 401(k) with employer match
• Professional development and CLE support
• Hybrid work schedule (1–2 days onsite)

Overview

A rapidly growing, vertically integrated commercial real estate investment firm with a premier portfolio of retail, multifamily, and mixed-use assets is seeking a VP, Assistant General Counsel – Retail Leasing to join its in-house legal team. This role will serve as a key legal partner to leasing, asset management, and operations teams, supporting a high-volume and sophisticated retail platform.

This is an excellent opportunity for a business-minded real estate attorney who enjoys working closely with deal teams and advising on complex leasing matters within a collaborative, fast-paced environment.

Key Responsibilities

• Lead negotiation, drafting, and review of commercial retail leases, amendments, renewals, SNDAs, and related documentation
• Provide day-to-day legal support to leasing, asset management, development, and property operations teams
• Advise on lease interpretation, compliance, disputes, defaults, and risk mitigation strategies
• Partner with internal stakeholders to structure lease transactions and resolve business issues
• Support portfolio management initiatives across a diverse national retail platform
• Coordinate with outside counsel on leasing disputes or specialized matters as needed
• Contribute to process improvements and best practices as the platform continues to grow

Qualifications

• JD from an accredited law school and active bar membership
• 7+ years of experience focused on commercial real estate leasing, with retail experience strongly preferred
• Law firm or in-house experience supporting institutional real estate owners, developers, or operators
• Strong drafting and negotiation skills with a practical, solutions-oriented mindset
• Ability to manage multiple priorities in a high-volume environment
• Excellent communication skills and a collaborative approach

For additional information contact:

Peter French

VP & Executive Recruiter, Legal Practice Lead

(443) 691-1494

Client Manager- Commercial Lines

Be part of a winning team that leads the way as a Best Practices Agency in Insurance!

The Opportunity

Based out of Cockeysville, MD, this full-time Client Manager is central to the Core Commercial Lines team of Maury, Donnelly, & Parr, Inc. This person is responsible for managing and coordinating all assigned accounts and bonds.

DUTIES AND RESPONSIBILITIES:

• Manages assigned accounts; analyzes accounts for adequacy and appropriate coverage. Prepares final proposal presentation, analysis and summaries as needed.
• Reviews endorsements for completion and accuracy.
• Markets the account and reviews marketing placements.
• Initiates and follows up on renewal applications.
• Identifies cross/up selling opportunities. Expands and rounds out existing accounts by identifying potential gaps in coverage, recommending, and implementing proper coverage.
• Responsible for making sure that all the terms and conditions of the insurance policies are properly prepared.
• Tracks claims, flags claim-heavy accounts and incorrectly written accounts.
• Responsible for agency billing according to service standard.
• Experience with surety bond portfolios and associated timelines. Preparing bonds, coordinating bond preparation, invoicing, obtaining bid results from customers and sending them to underwriters, requesting and analyzing financial statements, making recommendations to customers, sending financial information and negotiating terms with surety companies, and fielding leads for new prospective customers.
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or 2-4 years of related experience and/or training, or equivalent combination of education/experience.
• State Property and Casualty Insurance License required.
• Computer skills required: Epic Online Database software; Microsoft 365 Suite.
• Applied Epic Agency Management System experience.

COMPETENCIES:

• Customer Service - Manages challenging customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively; Edits work; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand/walk; frequently required to sit; continually required to utilize hand and finger dexterity and to talk or hear. Normal office environment.

PAY RANGE:

• $55,000-$85,000

AVAILABLE BENEFITS:

Our agency offers a collegial work environment, exciting opportunities for professional growth, and generous benefits, including paid maternity leave (after 1 year of work), family health, vision, and dental benefits. 401(k) plan with immediate vesting PLUS many additional company perks.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MDP, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.

You may also be eligible to participate in a discretionary annual bonus program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

The above is intended to describe the general content of and requirements for the performance of this job. It is not an exhaustive statement of requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Visit our website to learn more about our organization:

+Company Description

Northern Pharmacy & Medical Equipment, a trusted name for over 80 years based in Baltimore, Maryland, offers comprehensive services including a Retail Pharmacy, Compounding Pharmacy, Specialty Pharmacy, and a Kidney Disease Pharmacy department. With a strong reputation for quality assurance, competitive pricing, and exceeding customer expectations, the company is committed to providing above-and-beyond service. Additionally, we offer delivery services to ensure convenience for our customers wherever they are—whether at home, work, or while on vacation.

Role Description

This is a full-time on-site role for an Account Executive - Compounding Pharmacy at our location in Baltimore, MD. The Account Executive will be responsible for building and maintaining client relationships, identifying new business opportunities, promoting and educating clients on the benefits of compounding pharmacy services, and achieving sales targets. Additional responsibilities include collaborating closely with pharmacy staff, managing client accounts, addressing customer inquiries, and ensuring exceptional service delivery to clients.

Qualifications

• Relationship management, customer service, and communication skills to establish strong connections with clients and manage accounts effectively
• Sales acumen, the ability to identify and develop new business opportunities, and a proactive approach to achieving sales targets
• Knowledge or experience in the pharmacy or healthcare industry, with a preferred understanding of compounding pharmacy services
• Proficiency in organizational and time management skills to handle multiple clients and objectives effectively
• Collaborative mindset to work with internal teams to ensure customer satisfaction and operational efficiency
• Familiarity with CRM platforms and basic proficiency in Microsoft Office suite
• Bachelor’s degree in a related field or equivalent professional experience
• Ability to work on-site at the Baltimore, MD location
• Previous experience in a sales or account executive role is preferred but not required

Position Overview:

As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisition, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our vCIO team. This is a hybrid hunter/farmer relationship-first, growth-oriented role with a strong emphasis on planning, value delivery, and expansion.

Key Responsibilities:

• Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
• Proven track record of success in prospecting for new clients via cold calling, LinkedIn, canvassing, networking, etc. to develop pipeline from initial contact to close.
• Serve as the primary relationship owner for a small portfolio of high-value accounts.
• Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
• Lead or co-lead QBRs with vCIO, with focus on roadmap alignment, client goals, and risk management.
• Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
• Serve as the client’s advocate across internal departments, ensuring consistent service quality.
• Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
• Maintain detailed account plans and forecast pipeline accurately.
• Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.

Requirements:

• 4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).
• Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.
• High business and technical acumen with the ability to translate technical service into business value.
• Excellent communication, presentation, and strategic planning skills.
• Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).
• High energy, self-starter with internal motivation and strong drive to succeed.
• Active rolodex of contacts a plus.

Success Metrics:

• Quota attainment (MRR, professional services, upsells)
• New logo acquisition (bookings and revenue)
• MRR and project revenue growth
• Client retention & satisfaction (NPS/CSAT)
• Strategic roadmap execution
• Forecast accuracy and account plan quality