Jobs in Schenectady, NY

THE POSITION IN A NUTSHELL - 10k Sign-on Bonus!

Sciens Building Solutions is seeking a Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.

WHAT YOU’LL BE DOING (and doing well!)

• Manage the service department of assigned Division.
• Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
• Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
• Responsible for executing service inspections on time and resolution of system deficiencies.
• Responsible for developing a budget and meeting revenue and gross margin targets.
• Responsible for delivering projects within the original budgeted cost.
• Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.
• Responsible for efficient asset management, such as inventory and company service vehicles.
• Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
• Responsible for manpower planning and allocation.
• Responsible in part for customer satisfaction and cash collections.
• Works closely with the sales and installation teams to support the growth and profitability of the Division.
• Responsible for control and calibration of inspection, measuring, and testing equipment.
• Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience in a service operations manager role within the fire detection, fire protection, security, or electrical environment.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and electrical systems.
• Strong understanding of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
• Valid driver’s license.
• Must be able to pass a background check and drug screening.
• Able to work independently.
• Excellent organizational, decision-making, and communication skills.
• Proficient in NFPA codes and standards.
• Strong computer skills; proficient at Microsoft Office.
• Knowledge of OSHA safety standards.
• NICET Level II.

WHAT WE’RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.

Pay Rate: $75,000- $100,000 annually depending on experience.

2026 Summer College Internship Program

We are currently seeking rising Junior and Senior Undergraduate Students, as well as recent graduates looking for experience in the insurance industry for our Program.

Our part-time, 10-week, paid internship program provides students with immersive work experience, weekly professional development, mentorship from our leadership team, and more to gain experience in all areas of the insurance and business world.

Northeastern Insurance is an award-winning company located in the heart of the Capital Region in Latham, NY. Recognized as a 6-time winner of the Best Places to Work, we offer a dynamic and fun work environment with numerous growth opportunities. Our company has been ranked in the Top 10 for both Largest Property & Casualty Insurance Agencies and Fastest Growing Companies in the area for the past 3 years, and has been nationally recognized by Inc. Magazine for Fastest Growing Companies in the Northeast.

What’s in it for you?

Our comprehensive internship program will allow you the opportunity to gain hands-on experience, explore a wide range of career possibilities in the insurance industry, and develop real-world business skills. You'll apply classroom concepts through project work and client interaction, developing professional skills that will benefit your entire career. This internship offers a chance to find your niche in the insurance industry, giving insight into various roles and serving as a steppingstone into full-time careers in your desired field.

Our goal is to provide a broad understanding of the insurance industry and equip you with the tools necessary to build a solid foundation for a career in Client Management, Sales, and Marketing. If you are driven, passionate, and eager to learn in a dynamic team environment, this internship is the perfect opportunity for you!

The program will rotate through the following departments:

• Sales- gain hands-on experience in business development and revenue generation. Build communication, relationship-building, and business development skills by:

o Conducting prospect research

o Supporting lead generation

o Follow-up communications and pipeline management

• Customer Service/Account Management- this rotation emphasizes client experience, attention to detail, and long-term relationship management. Support client retention and service operations by:

o Assisting with policy reviews, renewals, and documentation

o Responding to client inquiries and service requests

o Learning policy coverage explanations and general insurance products knowledge

o Supporting cross-selling and client retention efforts

• Office Management- learn the operational side by:

o Supporting daily administrative processes

o Coordinating workflows across departments

o Maintaining client files and documentation systems

o Learning compliance and regulatory standards

o Assisting with reporting, data entry, and office logistics

• Marketing- gain insight into how marketing drives sales and strengthens brand visibility. Support brand growth and engagement initiatives by:

o Assisting with social media and email campaigns

o Conducting market research and competitive analysis

o Supporting event planning and community outreach

o Tracking marketing performance metrics

o Assisting with website and digital content updates

• And More!

We will count on you to:

• Be a dependable and accountable member of the team, committed to supporting a variety of office duties in client services
• Assist various departments in the company to attract and retain clients to grow/maintain our book of business
• Be open to learning about a variety of insurance products and how to apply business skills in real-life scenarios.

Qualifications:

• Business Majors
• Attention to detail and precise verbal/written communication skills
• Highly motivated and eager to learn
• Great work ethic and positive attitude
• Familiarity with Microsoft Office (Excel, Word, Outlook) is preferred

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Latham, NY 12110: Reliably commute or planning to relocate before starting work (Required)

Pay: $20/hour

This role sits within the Operations team, supporting business functions across the organization and helping ensure processes are executed accurately, efficiently, and in compliance with internal controls. The team partners with multiple internal groups to support operational workflows, manage risk, and maintain the integrity of business operations. The position also supports a digital platform designed to facilitate charitable giving. The team works to enhance the client experience by helping manage grant activity, supporting operational processes, and contributing to the development of tools that allow clients to efficiently direct charitable contributions.

Responsibilities:

• Review and perform due diligence on charitable grant recommendations to ensure compliance with applicable regulations and eligibility requirements.
• Research nonprofit organizations using public and proprietary databases to verify charitable status, financial standing, and organizational documentation.
• Identify potential compliance risks, red flags, or conflicts of interest and escalate complex issues when necessary.
• Communicate with nonprofit organizations and internal stakeholders to gather documentation and clarify information related to grant requests.
• Maintain accurate records of due diligence activities, findings, and communications within internal systems and reporting tools.
• Prepare summaries and reports outlining research findings and compliance reviews.
• Support regulatory and compliance requirements related to charitable giving programs.
• Follow established policies, procedures, and internal controls while contributing to improvements in operational processes.

Requirements:

• Bachelor’s degree required.
• 1–3 years of professional experience, preferably within nonprofit organizations, donor-advised funds, financial services, compliance, or operations.
• Strong research and analytical skills with high attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Client-service mindset with experience communicating with internal and external stakeholders.
• Proactive, organized, and team-oriented with strong problem-solving skills.

An international manufacturing company is seeking a skilled Health and Safety Coordinator to lead the safety function from their Rotterdam, NY facility. Overseeing two sites in the area, this newly created position plays a key role in fostering a workplace culture focused on safety, compliance, and continuous improvement. The successful candidate will be responsible for implementing proactive health and safety programs, ensuring regulatory adherence, and supporting site-wide initiatives to promote the health and well-being of all employees.

The Role:

• Conduct regular safety inspections, risk assessments, and audits to identify hazards and recommend corrective actions.
• Deliver OSHA-required safety training and educate employees on hazardous materials management, chemical safety, and emergency procedures.
• Investigate incidents and near-misses, lead root cause analyses, and develop corrective action plans with supervisors.
• Maintain compliance with OSHA through oversight of Lockout/Tagout (LOTO), and emergency response programs.
• Serve as the site representative during internal and external safety audits, ensuring alignment with corporate standards and goals.

The Candidate:

• Bachelor’s degree in Environmental Health, Safety Engineering, or a related discipline preferred.
• Minimum of 2 years of environmental, health, and safety experience in the manufacturing industry.
• Strong understanding of OSHA, EPA, and other applicable federal and state regulations.
• Excellent analytical, communication, and interpersonal abilities.
• Proficiency with Microsoft Office and safety management software systems.

Shift/Hours: 1st Shift: Monday – Friday, 6:30 AM – 3:00 PM

Job Overview: The rewind operator is responsible for the operation of an inspection machine/slitter and/or rewind tabletop machine, assuring quality labels are sent to the customer.

Principal Responsibilities:

• Comply with all company and safety policies and procedures.
• Read job ticket carefully before setting up and running machine.
• Input job order information into the computer; set specifications on the machine (measurement accuracy and attention to detail required).
• Attach slitting blades to machine when necessary.
• Inspect and remove all defects, properly re-splice the roll, stamp each role.
• Lift order onto the machine.
• View labels with assistance of strobe light.
• Comply with quality assurance specifications of the customer and Macaran, including but not limited to handling procedures, paperwork requirements, and operation of the quality inspection machine.
• Complete quality assurance sheet and associated documentation.
• Responsible for following processes and procedures.
• Responsible for cleanliness of machinery and organization of the workspace; light maintenance of machinery and slitting blades may also be required.
• Other duties as assigned.

Qualifications:

• Lifting to fifty pounds is required.
• A good eye for color and attention to detail is required.
• 3+ years of label rewind machine operation preferred.
• Prior experience running Rotoflex HSI Series machines or other comparable machines preferred.
• Ability to decipher colors.
• Must be able to pass pre-employment screening, including drug testing.

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Job Title: AWM - Operations - Client Support - Analyst

Work Location: 100 Coliseum Drive, Cohoes, NY

Contract Duration: 6 Months

• 
  
• Handle inbound client calls and provide accurate, timely, and satisfactory responses to inquiries and concerns
  
• Facilitate trade execution and address client questions related to accounts, portfolios, and records
  
• De-escalate dissatisfied client situations with patience, professionalism, and effective problem resolution
  
• Guide clients through troubleshooting steps, website navigation, and product/service usage
  
• Collaborate with client service professionals and financial advisors to enhance the overall client experience
  
• Review and approve pending client requests, ensuring appropriate authorizations and supporting documentation are compliant with policy requirements
  
• Coordinate and process team-specific tasks as requested by the business
  
• Work efficiently across multiple systems and platforms
  
• Interface with internal teams and business partners to resolve ongoing issues and respond to policy-related inquiries
  
• Provide operational support and assist with special projects as assigned
  
• Apply sound business judgment to identify unusual or suspicious activities and escalate concerns appropriately
  
• Adhere to all firm policies and procedures, including quality standards, client service guidelines, information security, and compliance requirements
  

• 
  
• Bachelor's degree required
  
• Working knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook)
  
• Highly organized with exceptional attention to detail and follow-through
  
• Strong ability to manage multiple priorities and competing deadlines
  
• Proven analytical and problem-solving skills
  
• Team-oriented with a positive attitude and strong work ethic
  
• Ability to collaborate effectively with all levels of the organization
  
• Flexible and capable of performing well under pressure in a team environment
  
• Excellent written and verbal communication skills
  
• Strong active listening abilities
  
• Exceptional interpersonal and rapport-building skills
  
• Ability to thrive in a fast-paced environment
  
• Strong interest in client service
  
• Commercially savvy with the ability to exercise discretion when handling highly confidential and sensitive information
  

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.

• Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism
• Determine customer needs, explain and sell products and services
• Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience
• Telephone customers to schedule sales appointments and promote products suitable to the customer's needs
• Participate in branch prospecting efforts and sales initiatives
• Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
• Serve as a liaison between customer and operational areas
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
• Ability to understand directions and adhere to established policy and procedures
• Able to remain focused and organized to successfully complete responsibilities
• Actively participate in branch meetings and training to enhance knowledge and development of skills
• Other related duties as assigned or directed

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Education, Training and Skills Requirements:

• High School Diploma or GED required
• Excellent interpersonal and communication skills
• Accurate and proficient math skills
• Documentation skills with attention to detail
• Clear thinking and ability to remain focused
• Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence
• Internal product knowledge and teller training (provided after hire)

Experience/Other:

• Two (2) years of customer service and/or banking normally required
• All applicants must be 18 years of age or older.

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.