Jobs in Rossmoor, CA

Immediate need for a talented Operations Specialist III – Medicaid / Medi-Cal (Epic + Utilization Review. This is a 06+months contract opportunity with long-term potential and is located in Long Beach, CA(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-02810

Pay Range: $30 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Traveler benefits as per agency package. (Benefits vary by vendor and assignment.)

Key Responsibilities:

• Medicaid / Medi-Cal Chart Review
• Perform comprehensive health chart and administrative chart reviews
• Ensure documentation completeness and regulatory compliance
• Identify and escalate quality or utilization concerns
• Support Medicaid program performance metrics and reporting
• Utilization Review & Authorizations
• Conduct Utilization Review activities
• Support authorization workflows and payor processes (Anthem, Blue Shield, etc.)
• Review medical necessity documentation
• Collaborate with clinical and administrative teams to resolve discrepancies
• Epic & Workflow Execution
• Navigate and abstract data within Epic (HealthConnect preferred)
• Manage assigned review queues and documentation workflows
• Track operational performance metrics
• Suggest workflow improvements where applicable
• Operational & Process Support
• Assist in centralizing and refining hospital/system-wide workflows
• Support productivity standards and cost-reduction initiatives
• Contribute to operational efficiency and sustainability projects
• Schedule: 8:00 AM – 4:30 PM
• 5 days/week including every other weekend (Saturday & Sunday

Key Requirements and Technology Experience:

• 1–2+ years healthcare operations experience (3–5 years ideal)
• Strong Medicaid / Medi-Cal background
• Experience with Epic EHR (Kaiser HealthConnect highly preferred)
• Utilization Review exposure (authorization workflows, Tapestry preferred)
• Experience conducting chart reviews (clinical or administrative)
• Ability to work independently post-training
• Stable healthcare employment history
• Education: High School Diploma required; Associate or Bachelor’s degree preferred.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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100% Remote Radiologist – All Subspecialties | FT, PT, Weekends

Physician-led radiology group in Florida seeking remote Diagnostic Radiologists for Pacific Time evening and overnight coverage. Flexible W-2 or 1099 options available. Ideal for West Coast physicians or moonlighters seeking high-quality specialty work.

Subspecialties Needed:

• Body Imaging

• Neuroradiology

• MSK

• Cardiothoracic

Requirements:

• ABR or AOBR certified

• U.S.-based

• Active U.S. license (IMLC a plus)

Highlights:

• $2,700 evenings | $3,560 nights (PST)

• 2 shifts/week ≈ $283K–$374K

• 4 shifts/week ≈ $567K–$747K+

• Uncapped production + quality bonus (100+ shifts/year)

• Reasonable RVU expectations

• Full benefits + malpractice with tail

Structured support, predictable shifts, and meaningful upside without excessive volume pressure.

Easy Apply encouraged or email CV directly to:

Position Summary

The Area Manager is responsible for the operations and performance of multiple clinics within a defined region (typically 2–5 locations). This role ensures each clinic delivers high-quality patient care, achieves financial and operational goals, and maintains a positive work culture. The Area Manager provides leadership to Clinic Managers, partners with other functional teams, and serves as the key liaison between field operations and corporate/clinic leadership.

Schedule: Monday through Friday, with flexibility based on operational needs

Compensation: Starting compensation range is $95,000.00-$105,000.00 annually. Exact compensation may vary based on skills, experience, and location.

*Must be flexible to travel to Santa Fe Springs and La Mirada.

Responsibilities

• Oversee daily operations of multiple clinics to ensure service quality, compliance, and patient satisfaction.
• Provide leadership, coaching, and performance management to Clinic Managers and staff.
• Partner with Medical Directors to ensure quality of care and compliance with regulatory requirements.
• Monitor operational performance, staffing levels, productivity, and patient volume across assigned clinics.
• Manage budgets, financial performance, and operational efficiency at each site.
• Oversee inventory management at assigned clinics, including supplies, durable medical equipment (DME), and in-house medication dispensing.
• Ensure consistency of workflows, processes, and policies across assigned clinics.
• Resolve escalated patient, client, or staff issues while maintaining professionalism and confidentiality.
• Support recruiting, onboarding, and development of clinic staff to foster a strong talent pipeline.
• Collaborate with sales/marketing to support growth initiatives and referral relationships.
• Maintain effective communication with employers, payors, and referral sources to ensure timely updates, issue resolution, and strong client relationships.
• Monitor employer account entry into the system and ensure new accounts are set up within 24 hours.
• Drive employee engagement, patient satisfaction, and client retention within the assigned region.
• Track performance metrics (financial, quality, patient experience, compliance, etc.) and provide regular reporting to leadership.
• Run reports to ensure claims on hold and unprocessed claims are addressed in a timely manner.
• Participate in regional and corporate planning sessions; recommend improvements in processes, staffing, or facilities.
• Ensure all clinics comply with federal, state, and local laws, as well as payor and accreditation requirements.
• Travel regularly between clinics to provide direct oversight and support.
• Performs other job-related duties as assigned.

• Bachelor’s degree in Healthcare Administration, Business, or related field preferred.
• Clinical certification (RN, LVN, Medical Assistant, X-Ray Tech) a plus but not required.
• Valid driver’s license and ability to travel between clinics up to 50%.

Benefits

• Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
• 401(k) plan with employer match
• Paid time off and company-paid holidays
• Excellent work-life balance with no required nights, weekends, or holidays
• Training provided to enhance occupational medicine knowledge and skills

Why You Should Join Our Team

Agile Occupational Medicine is a leading occupational medicine group with a network of 4 centers dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers’ compensation), physical examinations (employer services), and commercial (urgent care).

We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business.

Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need

At Makita USA, we believe our employees are the driving force behind our success. That’s why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

Salary $85,000 - $100,000 annually

Job Summary

Makita is the innovation leader in power tools, equipment, and accessories – so join the team at our U.S.A. headquarters in Southern California and help us make the Makita Advantage come alive at trade shows and events across the U.S.A.

As the Trade Show Manager, you will take a leading role in planning, coordinating, and executing trade shows and events to reach our target audiences, including pro-contractors, hardware dealers/distributors, and the media. You will help communicate the Makita Advantage to these audiences by creating and executing event plans that include compelling signage and graphics, hands-on product demonstrations, dynamic display structures, efficient lighting, effective lead collection, and more.

Areas of focus will range from budget and calendar planning to asset co-design and sourcing, inventory management, and hands-on activity, including booth set-up and on-site management at select events.

Across categories, Makita products have leading power and performance but with lower noise, less vibration, reduced weight, and superior ergonomics. This combination of performance and comfort is unique in the category, giving users of all types – from pro contractors to DIYers – a complete solution that helps get work done faster and more efficiently. Join our team and be a part of this exciting innovation story.

Essential Job Duties

• Work with the senior communications manager as well as product management, channel marketing, brand marketing, operations, and senior management on a full range of trade show activities. This will include live trade shows in major convention venues.
• Build the annual Makita U.S.A. trade show calendar and budget.
• Work with our off-site logistics partner to manage and track asset inventory and display tool inventory for use at trade shows. This includes inspection and inventory reconciliation as well as routine maintenance and repairs.
• Collaborate with in-house marketing staff and vendors to build booth assets, including structures and signage.
• Work with the in-house product management team (and occasionally outside vendors) to create demonstrations of key Makita products.
• Create effective lead collection tactics at trade shows.
• Coordinate show orders and shipping for select events.
• Coordinate on-site details for select events, including shipping and receiving, staffing, and set-up.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required

• Familiarity with best practices in trade show booth construction, including lighting and graphics.
• Basic inventory management of trade show assets.
• Building and managing a budget.
• Post-event actions, including reviewing and approving show invoices.
• Strong ability to proactively coordinate numerous projects while maintaining follow-up and follow-through skills.
• Strong attention to detail.
• Ability to calculate figures and amounts such as discounts, percentages, and area. .
• Ability to read, analyze, and interpret general business periodicals, technical procedures, or trade show regulations.
• Ability to write reports, business correspondence, and procedure manuals (e.g., booth set-up instructions).
• Ability to effectively present information and respond to questions from groups of managers and vendors.
• Ability to learn: Obtain knowledge and understanding of our power tools, competition, target professional users, the product applications, and the types of dealers that support the users.
• Presentation skills: Organize information and present to both internal and external audiences.
• The ability to work under pressure and with constantly changing priorities
• Experience in executing a trade show booth “from the ground up”, including arranging shipping and on-site booth set-up, as well as ordering and tracking on-site show services.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This position is based full-time in the Makita U.S.A. Home Office in La Mirada, CA.

EVENTS: This position will include indoor and outdoor events. The work environmental characteristics for these events include the following:

• The employee may be exposed to moving mechanical parts and outside weather conditions.
• In rare instances, activity goes into the night and proceeds until completion, rain or shine.
• The employee is occasionally exposed to fumes or airborne particles, as well as risk of electrical shock and vibration. Personal protective equipment is provided, and professional labor is on hand to manage advanced electrical applications.
• The noise level in the work environment is usually moderate. At select trade shows, noise levels are similar to a construction job site. Hearing protection is provided.

Education and/or Experience Desired

• Five to ten years of related trade show and event experience in venues including convention halls.
• Experience in executing a trade show booth “from the ground up”, including arranging shipping and on-site booth set-up, as well as ordering and tracking on-site show services.

Travel: The expected travel for this role is up to 15%.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.
• The employee must regularly lift and /or move up to 20 pounds, frequently lift and/or move up to 40 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee must be able to safely operate a moving vehicle per our company policy.
• Occasional extended hours are expected to complete assembly or take-down activities on-site during trade shows and events, as well as in the office.

Our Benefits Include:

Health & Wellness

• Medical, Dental, and Vision insurance options after 30 days of employment
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
• Employee assistance program (EAP) for mental health and well-being
• Paid subscription to Headspace and 5 other members of your choice

Financial Security

• Competitive pay & performance-based incentives
• 401(k) retirement plan with company match
• Basic Term Life insurance is 100% company paid
• Long-term Disability Coverage 100% company paid
• Disability Coverage
• Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life, and supplemental life plans.

Work-Life Balance

• Paid time off (vacation, sick leave, and 13 paid holidays)
• Employee discounts on Makita tools and accessories - because we know you love quality tools!

Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!

Explore Opportunities & Apply Today!

Disclaimer:

This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not intend to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time, or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, or staffing needs.

Equal Opportunity Statement:

The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or a family member of the individual. The Company is committed to complying with all applicable laws and providing equal employment opportunities.

At Makita USA, we believe our employees are the driving force behind our success. That’s why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

Salary $70,000 - $80,000 annually

Job Summary

Makita is the innovation leader in power tools, equipment, and accessories – so join the team at our U.S.A. headquarters in Southern California and help us make the Makita Advantage come alive at trade shows and events across the U.S.A.

As the Trade Show Specialist, you will take an important role in planning, coordinating, and executing trade shows and events to reach our target audiences, including pro contractors, hardware dealers/distributors, and the media. You will help communicate the Makita Advantage to these audiences by creating and executing event plans that include compelling signage and graphics, hands-on product demonstrations, dynamic display structures, efficient lighting, effective lead collection, and more.

Areas of focus will range from budget and calendar planning to asset co-design and sourcing, inventory management, and hands-on activity, including booth set-up and on-site management at select events.

Your efforts will be a key part of our daily efforts to increase awareness and drive demand for Makita products. These include industry-leading battery-powered tools and outdoor power equipment as well as vacuums and cleaning products, lighting, radios and speakers, job site apparel, modular storage, a full line of premium accessories, and more.

Across categories, Makita products have leading power and performance but with lower noise, less vibration, reduced weight, and superior ergonomics. This combination of performance and comfort is unique in the category, giving users of all types – from pro contractors to DIYers – a complete solution that helps get work done faster and more efficiently. Join our team and be a part of this exciting innovation story.

Essential Job Duties

• Work with the senior communications manager as well as product management, channel marketing, brand marketing, operations, and senior management on a full range of trade show activities. This will include live trade shows in major convention venues.
• Build the annual Makita U.S.A. trade show calendar and budget.
• Work with our off-site logistics partner to manage and track asset inventory and display tool inventory for use at trade shows. This includes inspection and inventory reconciliation as well as routine maintenance and repairs.
• Collaborate with in-house marketing staff and vendors to build booth assets, including structures and signage.
• Work with the in-house product management team (and occasionally outside vendors) to create demonstrations of key Makita products.
• Create effective lead collection tactics at trade shows.
• Coordinate show orders and shipping for select events.
• Coordinate on-site details for select events, including shipping and receiving, staffing, and set-up.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required

• Familiarity with trade show and event processes, including budget and planning, arranging shipping, and on-site booth set-up. Ordering and tracking on-site show services is a plus, but not required.
• Experience in building and managing a budget.
• Strong ability to proactively coordinate numerous projects while maintaining follow-up and follow-through skills.
• Ability to learn: Obtain knowledge and understanding of our power tools, competition, target professional users, the product applications, and the types of dealers that support the users.
• Excellent critical thinking, interpersonal, communication, time-management, and problem-solving skills
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, percentages, and area.
• Presentation skills: Organize information and present to both internal and external audiences.
• The ability to work under pressure and with constantly changing priorities
• Computer Skills: Knowledge of Microsoft 365 applications, including core apps (Word, Excel, PowerPoint, Outlook) as well as cloud services, including OneDrive and SharePoint. AI knowledge is a plus.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

EVENTS: The work environmental characteristics for these events include the following:

• The employee may be exposed to moving mechanical parts and outside weather conditions.
• In rare instances, activity goes into the night and proceeds until completion, rain or shine.
• The employee is occasionally exposed to fumes or airborne particles, as well as risk of electrical shock and vibration. Personal protective equipment is provided, and professional labor is on hand to manage advanced electrical applications.
• The noise level in the work environment is usually moderate. At select trade shows, noise levels are similar to a construction job site. Hearing protection is provided.

Education and/or Experience Desired

• Education and/or Experience: Four-year college or university program, certificate, bachelor’s degree preferred. Preferred academic focus includes marketing, business, communications, or design
• Up to 3 years of experience in a marketing manager, coordinator, or specialist role, with related trade show and event experience preferred but not required.

Travel The expected travel for this role is up to 15%.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to stand, walk, use hands to handle or feel; reach with hands and arms, and talk or hear. The employee is frequently required to sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.
• The employee must regularly lift and /or move up to 20 pounds, frequently lift and/or move up to 40 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee must be able to safely operate a moving vehicle per our company policy.
• Occasional extended hours are expected to complete assembly or take-down activities on-site during trade shows and events, as well as in the office.

Our Benefits Include:

Health & Wellness

• Medical, Dental, and Vision insurance options after 30 days of employment
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
• Employee assistance program (EAP) for mental health and well-being
• Paid subscription to Headspace and 5 other members of your choice

Financial Security

• Competitive pay & performance-based incentives
• 401(k) retirement plan with company match
• Basic Term Life insurance is 100% company paid
• Long-term Disability Coverage 100% company paid
• Disability Coverage
• Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life, and supplemental life plans.

Work-Life Balance

• Paid time off (vacation, sick leave, and 13 paid holidays)
• Employee discounts on Makita tools and accessories - because we know you love quality tools!

Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!

Explore Opportunities & Apply Today!

Disclaimer:

This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not intend to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time, or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, or staffing needs.

Equal Opportunity Statement:

The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or a family member of the individual. The Company is committed to complying with all applicable laws and providing equal employment opportunities.

Private Fitness Studio– Operations Support Specialist

Full-Time | Onsite 5 Days/Week | $22–$25/hr

A Private Fitness Studio is seeking an Operations Support Specialist to join their growing team in Long Beach, CA. This newly created role will provide essential administrative and operational support to help manage the organization’s expanding programs and services nationwide. The ideal candidate is organized, proactive, and adaptable in a fast-paced environment. You’ll handle client communications, manage internal systems, and help coordinate logistics to ensure smooth daily operations. The team is looking for someone who is dependable, resourceful, and committed to excellence.

Key Responsibilities

• Act as a central point of contact for incoming inquiries and requests
• Monitor and route internal support items to ensure timely resolution
• Maintain and update records across databases and CRM systems
• Provide comprehensive administrative support across operational functions

Who You Are

• A clear communicator with excellent organizational and multitasking skills
• Proactive, detail-oriented, and eager to take initiative
• 3+ years of customer service or administrative experience preferred

If you’re looking to contribute to a purpose-driven organization and play a key role in supporting its ongoing growth and impact, we’d love to hear from you.

Company Description

Matus International, Inc. is a shipping company with over 15 years of experience in maritime transportation of vehicles and general merchandise. With five offices across four countries, the company has established itself as a leader in the region. Known for exceptional service and expertise in shipping, Matus International is dedicated to providing seamless solutions to its clients' logistical needs. Join our team and be part of a leading organization in international shipping operations.

The Export Coordinator is responsible for the administrative tasks that must occur around the processing of international freight forwarding. The Export Coordinator has a multitude of tasks around the planning, organizing, and coordinating all containers that will be loaded on a daily and weekly basis. Attention to detail and strong time management abilities is key. Having knowledge of international procedures for delivering goods, including the arrangement of shipments, preparing and confirming order approvals, handling pricing information, and releasing invoices is important.

Key Responsibilities

• Oversee the shipping documentation process to meet US Customs and Shipping Line requirements/deadlines (AES, Title validation, Bill of Lading)
• Ensure that all required documents are scanned and sent to shipping lines in a timely manner.
• Ensure that all vehicle titles and house bill of ladings are sent to destination in a timely manner after the documentation process has been completed.
• Daily follow up to obtain confirmation that all paperwork was accepted by the shipping lines.
• Maintain quality results by following export standards, procedures, and regulations.
• Ensure accuracy in all export documentation (Title validation, Bill of Ladings, AES/ACE filings, etc) to avoid penalties charged to the company.
• Submitting shipping instructions of all weekly loaded containers
• Ensure accuracy in all export documentation to avoid penalties charged to the company.
• Work with logistics coordinator to resolve any logistical issues in a timely manner
• Be mindful of all port cut offs to prevent rolled containers.
• Organizes and prepares loading plans for the warehouse in a timely manner.
• Input warehouse receipts with relevant information
• Ensure that bookings are requested ahead of time when possible
• US Customs requirements need to be met (File ITN Numbers with AES) through our internal system
• Gather necessary information to prepare rates and quotes, and provide rate and transit options to customers
• Ensure that all required documents are scanned and sent to freight carriers in a timely manner.
• Daily communication with destination team
• Weekly release request of containers
• Maintains clear and up to date timely communication with colleagues and clients
• Ensure that warehouse receipts are sent and customers are notified in a timely manner about their vehicle arrival status, as well as daily pictures of their vehicles
• Responsible for the follow up of pending titles and maintaining ongoing communication with clients about current title status. This task should be executed 3 times per week as a minimum
• Ensure that all vehicle titles and invoices are sent.
• Keep track of shipment tracking and status and provide such information to the customer.
• Understand each assigned customer’s business model and competitive advantages
• Maintain quality results by following export standards, procedures, and regulations
• Provide outstanding customer service
• Must be able to prioritize and keep high sense of urgency and high attention to detail

Key Performance Indicators

• Processing of Shipping documents in a timely manner (US customs, freight carriers,titles, invoices)
• Accurate tracking of cargo and merchandise

Qualifications: Education, Experience, Knowledge, Skills

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Problem solving: Ability to think clearly through challenges and reach the best possible solution.
• Time management of all work-related activity is key to ensure a steady flow of daily containers.
• Communication: Timely and effective communication approach and style among the team.
• Quality management: Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Initiative and Work Ethic: Strong work ethic and self-starter.
• Basic computer knowledge including MS Word, Excel, Calendar,
• Logistics Systems knowledge
• Ability to function well in a fast-paced environment
• Ability to manage multiple projects simultaneously
• Flexible with a proactive and professional attitude
• Bilingual English/Spanish (read, write & verbal) is a MUST

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to talk, hear, walk, sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects.
• Possibility of Travel may be required by this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Logistic Operations Staff

Duration: 1 yr, Contract, W2

Pay: $25 - $32+ an hour

Location: Onsite in Cerritos, CA

Responsibilities:

• Strong customer orientation and strong negotiating skills
• Background in import logistics, global import operations, and Customs Compliance
• Develops and maintains operational plans to include all business requirements of customers
• Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
• Responsible for developing and enforcing SOP to comply with all local, state, and federal regulations related to shipments and transportation
• Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
• Reviews KPIs for each business and performance regularly for customer satisfaction
• Performs ad-hoc reporting, as required
• Performs other job-related duties as required

Requirements/Qualifications:

• High School Diploma required, Bachelor's degree preferred & 3+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
• Warehouse (WMS) experience preferred
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with the ability to manage multiple projects while paying close attention to detail
• Bilingual in English and Korean preferred
• Excellent analytical and problem-solving skills
• Great interpersonal skills, with the ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Job Summary

Navia is where people, technology, and data combine. We are a fully integrated freight and logistics company delivering empowered outcomes across all aspects of the supply chain, including sea freight, air freight, customs clearance, and third-party logistics/e-commerce.

Our Values: Since 2003, we’ve been defined by driving innovation, delivering transparency, leading with high-performance outcomes, and empowering partnerships.

Innovation - Since Navia began, we’ve been an early adopter of technology, and we’ve pushed the boundaries of that technology to drive even greater efficiency. By helping our clients transform their businesses, we’re also transforming our industry for the better.

Transparency - We’ve always believed that greater clarity delivers greater outcomes. That’s why Navia was founded on accountability, integrity, and loyalty. Our services and systems provide full visibility for clients, and our culture is one of total transparency.

Performance - Only people with years of on-the-ground experience can create freight-forwarding solutions that move the industry ahead. We have the leading people, processes, and high-performance technology in place to deliver consistently superior results.

Partnerships - Partnerships are at the heart of Navia. We’re a trusted team with an embedded collective spirit of going beyond the expected. By making the complex simple, we empower our clients to reach heights. With agility, efficiency, and experience, our purpose is simply this: to deliver value.

At Navia, we’re proud to offer an end-to-end supply chain that performs not only in one or two facets but across the entire process. We are a growing business looking to bolster our footprint in North America and expand our presence in the market. As such, we are looking for a candidate to fulfill the role of Import Operations Customer Service Representative.

The Import Operations Customer Service Representative is a global operations support role responsible for managing both ocean and air import activities within the freight forwarding industry. Working closely with the Import Supervisor, this position provides day-to-day operational support for Navia’s client base. Success in this role requires a solid understanding of ocean and air import processes, strong communication skills, and the ability to collaborate effectively across departments to ensure exceptional service for our accounts.

Reports To: Import Supervisor

KEY DUTIES AND RESPONSIBILITIES

• Processing International Air and Sea shipments via Cargowise, including opening files, issuing documents, forwarding customs documentation, tracking and tracing, notations, and billing.
• Ensure documentation (Pre-Alert,PL,CI,A/N,etc) is accurately processed and released to carrier, broker, governmental agencies (FDA, USDA, DOT, etc.), agents, and customers in a timely manner.
• Destination delivery management from the release of goods at the terminal/CFS to the client’s door.
• Participating in required cross-training and backup coverage support necessary to maintain excellent customer service and continuity during peak volume periods.
• Follows key account SOPs and procedures as directed by sales and key account management.
• Any other duties as directed by management.
• Hourly role, eligible for overtime as required.

MINIMUM REQUIREMENTS

• 1-3 years of working knowledge of international transportation and logistics (ocean/air/drayage/LTL).
• Basic proficiency in supply chain concepts and processes (i.e., incoterms, international supply chain, and/or procurement).
• Problem-solving skills and the ability to resolve independently.
• Customer Service Oriented Mindset
• Must be capable of communicating and interacting effectively with individuals from various functional areas and diverse backgrounds.
• Basic proficiency in MS Office suite of products

PREFERRED QUALIFICATIONS

• Bi-lingual
• Knowledge of port and terminal procedures, including detention, demurrage, per diem etc.
• Understanding of cargo security requirements (C-TPAT knowledge a plus)
• Familiarity with CBP processes, regulations, and entry filing timelines
• Experience in handling high-volume import accounts
• Associate or Bachelor’s degree in logistics, supply chain, or international business
• Operational knowledge of Cargowise

PHYSICAL REQUIREMENTS

• The job is performed indoors in a traditional office setting. Activities include extended periods of sitting while working at a computer and occasional fast-paced operations and events.
• The employee is occasionally required to stand, walk, sit, and reach with hands and arms.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Ability to communicate orally with customers, vendors, management, and co-workers. Regular use of the telephone, virtual meetings, and e-mail for communication. Hearing, vision, and speaking within normal ranges are essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.
• Good manual dexterity with common office equipment, including computers, calculators, and copiers.
• While performing the duties of this job, the employee is regularly required to sit; use hands to grasp, handle, or feel; and operate a computer keyboard, mouse, and telephone keypad.