Jobs in Potomac Park, MD
595 positions found — Page 32
Position Title:Trust Services Account Specialist
City: Tysons (McLean)
State: VA
Country:US
Type: 4 (Exempt, Bargaining Unit 1 (EB)
# of Openings: 1
Category:Finance and Accounting - Trust Services Account Specialist
Company Name: Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States
Description:
Trust Services Account Specialist
The Air Line Pilots Association, International (ALPA), the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Trust Services Account Specialist for our office in Tysons (McLean), Virginia. Under the guidance of senior staff and management and as an integral part of the Member Insurance Team, the Trust Services Account Specialist will assist the Member Insurance Department by providing administrative, operational, and customer-service assistance for the:
- ALPA Pilot Welfare Benefit Plan (PWBP);
- Voluntary Employees’ Beneficiary Association (VEBA);
- ALPA Canada Insurance Trust (ACIT); and,
- Air Canada Pilots Benefits Trust (ACPBT).
Serving as the primary operational contact between members, trustees, insurers, and ALPA staff, they ensure accurate processing of member inquiries, billing adjustments, Extended Mutual Aid (EMA) intake and documentation, claim verification, monthly payment workflows, and secure recordkeeping. They safeguard trust assets and protect member benefits while maintaining strict confidentiality and adherence to departmental procedures.
Travel: 5 - 10%.
ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities.
This position is covered by a collective bargaining agreement.
ALPA is a member-driven, staff supported, union with two internal professional unions.
Qualifications:
- Bachelor’s degree in relevant area, e.g. Insurance, Business, Accounting, or Finance, from an accredited college or university required; or, equivalent combination of education and practical experience.
- Three (3) years administrative or customer/member service experience; five (5) or more preferred.
- Voluntary benefits insurance experience is a definite plus.
- Solid organizational skills.
- Demonstrated performance as a self-starter with the ability to work independently, without close supervision, and provide administrative solutions to various issues as they arise.
- Excellent interpersonal and communication skills, oral and written, for effective interaction with all levels of contacts, internal and external.
- Strong attention to detail and follow-through skills.
- Software: Microsoft Excel, Word, Power Point, and Outlook required; experience with Aptify, SharePoint, and Tableau preferred.
Physical Demands:
Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below.
Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office, determine what others have said or written, and converse with others and exchange accurate information.
Regularly required to sit, stand, bend, reach, and move about the office and travel locally and nationally. Also includes occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases.
Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, may be responsible to move, raise, reach, and/or retrieve binders, boxes, cases, and/or files weighing as much as 50 lbs. (Assistance may not always be available.)
ALPA offers competitive salaries with terrific benefits, including:
- 401k Plan with Non-Elective Employer Contribution of 12% plus 2% contribution into a Market-Based Cash Balance Plan (MBCBP) after 180 days of employment. No employee contribution required! Employees can choose to make pre-tax, Roth, and after-tax contributions to the 401(k). The plan permits in-plan Roth conversions and has a 4-year vesting schedule. The MBCBP has a 3-year cliff vesting period;
- Generous health care benefits on day one – Aetna PPO Plan, Aetna High Deductible Health Plan, and a Kaiser HMO Plan (where available), which includes coverage for medical, dental, and vision benefits for the employee, their spouse, and/or dependent children. Employees do not have to pay premiums if they enroll in the Aetna High Deductible Health Plan or the Kaiser HMO Plan;
- days paid vacation and holidays per year plus 2 volunteer days per year;
- Generous sick and bereavement leave;
- Competitive parental leave;
- Company-paid coverage for long term disability, life insurance, and accidental death & dismemberment;
- Flexible Spending and Health Savings accounts;
- Retiree health plan and a retiree health account (retiree HRA). Funds in the retiree health account can be used to pay for eligible medical expenses in retirement;
- Education Assistance Program that reimburses 100% of eligible expenses;
- Optional benefits include a legal plan, supplemental life insurance, college 529 plan, pet insurance, long term care insurance, and qualified transportation fringe benefits (where available); and,
- Partial remote work opportunities are available after six months of service.
PROJECTED ANNUAL SALARY RANGE: $ 67,981.00 – $ 95,276.00
Relocation not provided.
Sponsorship not available for this position.
PM19
Apply Here
PI282938194
Posted:03/09/2026 04:32 PM
FULL-SERVICE SHOPPER
Start earning quickly with a flexible schedule
Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.
Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.
As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.
What you get as a shopper:
- Start earning quickly on a flexible schedule*
- Weekly pay with the option of instant cashout
- Potential to earn tips
- Special earnings promotions
Basic requirements:
- 18+ years old (21+ to deliver alcohol)
- Eligible to work in the United States
- Consistent access to a vehicle and a recent smartphone
Additional information:
Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.
Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.
Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.
Review the Independent Contractor Agreement here
*Subject to availability of batches in your area.
Required
Preferred
Job Industries
- Other
Join us at Columbia Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Mental Health Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist.
As a Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Join us at Columbia Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Mental Health Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist.
As a Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
This is a fantastic opportunity for a driven trainer looking to gain hands-on experience and advance in a rapidly expanding health club company.
What You'll Do: Deliver the Ultimate Fitness Experience to every member, every time Lead new-member orientations, pre-exercise biometrics, and goal setting Deliver safe, personalized training sessions and track client progress Build and maintain a client base (minimum 12 client hours/week) and meet booking targets Prospect and convert leads during floor hours, events, and Smart Start Manage schedule, submit monthly session forecasts, and arrange substitutes as needed Complete required training, follow club procedures, and work flexible hours What We're Looking For: Outstanding verbal and nonverbal communication and listening skills Ability to motivate, nurture, and build rapport quickly with members Demonstrated selling and prospecting skills Highly organized, punctual, and detail oriented Friendly, enthusiastic, professional appearance and demeanor Quick learner with ability to apply new knowledge and coaching techniques.
Position Requirements: High School Diploma or GED Certified personal Trainer CPR and AED Certified Commitment to ongoing professional development and continuing education Ability to bend, stand, reach, and lift up to 50 pounds Preferred Requirements Bachelor's degree in Kinesiology, Sports Medicine or other related field 1 year of personal training experience Benefits & Perks Complimentary club membership guest privileges Discounts on training, spa services, programs, and apparel Employee referral bonus In-house Certification Continuing Education Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER Know Your Rights Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities5c143e31-5e48-4549-b638-05792d185386
Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor stores, convenience stores, and more. Looking for a flexible way to earn extra cash? Grubhub is the gig for you.
Why deliver with Grubhub?
• Earn competitive pay and keep 100% of your tips from completed deliveries
• Create your own flexible schedule to work when you want
• It's easy to get started, with no resume, interview, or experience required
• Get paid instantly with Instant Cashout
All you need to get started is:
• A car (or scooter/bike in select areas)
• Valid driver's license and auto insurance for drivers
• Valid driver's license or state ID for bikers
• Smartphone (with a data plan)
Ready to hit the road? Download the app to get started!
All drivers must also be at least 18 years of age (21+ in Las Vegas). Grubhub delivery partners are independent contractors, not employees of Grubhub.
Remote working/work at home options are available for this role.
As a Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Proficiency in Spanish is required.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
As a Child & Adolescent Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Proficiency in Spanish is a plus, but not required.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- Experience in working with children and families
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Location: Hybrid, McLean, VA office.
About Vanbridge, an EPIC Insurance Brokers company.
Vanbridge bridges the gap between insurance and capital markets, enabling our clients to manage risk, enhance strategies, and strengthen long-term financial performance. We go beyond the perceived limits of insurance to maximize its potential. As part of EPIC Insurance Brokers & Consultants, with revenues approaching $2 billion, we're proud to be consistently recognized as a "best place to work" with exceptional team retention, competitive compensation, and unmatched camaraderie.
Our interdisciplinary team of insurance, capital markets, legal, and tax professionals provides concierge-level consulting on estate, business, and financial planning strategies. We serve RIAs, CPA and law firms, family offices, private equity firms, corporations, and high-net-worth individuals who count on us for world-class solutions.
The OpportunityWe are seeking a highly organized, detail-oriented, and proactive Executive Assistant to support the Director of Executive Benefits. This is a dynamic role at the intersection of high-touch client service and sophisticated planning. You'll serve as the operational backbone of a fast-paced practice, ensuring seamless coordination across client engagements, advisor relationships, and internal teams.
The ideal candidate thrives under pressure, anticipates needs before they arise, and brings both polish and practicality to everything they do. You'll gain exposure to advanced insurance concepts, estate planning strategies, and executive benefits, making this an exceptional growth opportunity for someone building a career in financial services.Key Responsibilities
Executive & Administrative Support- Provide comprehensive administrative support including calendar management, travel coordination, and meeting preparation
- Prepare and maintain reports, presentations, and documentation with exceptional attention to detail
- Handle confidential information with the utmost integrity and discretion
- Monitor deadlines and ensure timely completion of tasks and projects
- Manage CRM data entry, auditing, and task tracking with accuracy and consistency
- Coordinate client communications, scheduling, and follow-ups to ensure seamless service delivery
- Prepare materials for client meetings including paperwork, presentations, and supporting documentation
- Serve as a "concierge" liaison between advisors, internal teams, and external partners
- Assist with case design support, sharing concepts and strategies, and scheduling virtual meetings
- Support point-of-sale activities and post-sale relationship nurturing
- Review client data including assets, liabilities, insurance policies, estate documents, and tax returns
- Create net worth statements and input retirement planning data into planning software
- Summarize key components of life insurance, annuity, disability, and long-term care policies
- Support illustration and case design processes using industry software
- Conduct research and synthesize data to support strategic recommendations
- 5+ years of experience as an Executive Assistant, Personal Assistant, or similar administrative role
- Bachelor's degree in business, finance, or related field preferred (or equivalent experience)
- Strong proficiency in Microsoft Office Suite, Excel (formulas, pivot tables, reporting)
- Exceptional organizational skills with demonstrated ability to manage multiple priorities under tight deadlines
- Outstanding written and verbal communication skills
- High level of discretion, confidentiality, and professional judgment
- Self-driven with a sense of urgency, adaptability, and a results-oriented mindset
- Team-first mentality with a collaborative, supportive approach
- Experience in financial services, insurance, or executive benefits industry
- Familiarity with CRM systems (Salesforce preferred) and document management tools
- Working knowledge of financial planning software a plus
- Some understanding of life insurance products, planning concepts, or executive benefits (preferred)
- Life, Health, or FINRA Series 6/63 licenses a plus (or willingness to obtain)
- Experience with virtual meeting platforms (Zoom, MS Teams)
- Competitive compensation and comprehensive benefits (medical, dental, vision, pharmacy)
- Hybrid work environment with flexibility and work-life balance
- Exposure to sophisticated financial planning and executive benefits strategies
- Clear pathways for professional growth and career advancement
- A collaborative, supportive culture recognized as a "best place to work"
- Wellness programs, life and disability insurance, and additional employee benefits
COMPENSATION:
The national average salary for this role is $65, $85,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY Vanbridge/EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About the Company
Addison Group is partnering with our client, a well-established not-for-profit healthcare benefits organization, to hire a Participant Advocate for their growing customer service team. This organization is dedicated to delivering exceptional support to plan participants and prides itself on professionalism, accuracy, and compassionate service.
About the Role
The Participant Advocate will serve as a key point of contact for members in a fast-paced, high-volume call center environment. This role focuses on providing clear, accurate information related to benefits, eligibility, and claims while maintaining a positive and service-oriented experience. The ideal candidate is detail-focused, dependable, and comfortable handling back-to-back inbound calls.
Job Title: Participant Advocate (Onsite, Rockville, MD)
Industry: Employee Benefits / Healthcare Administration
Location (City, State): Rockville, MD
Assignment Type: Contract-to-Hire – 4 months to conversion
Pay: $23–$27 per hour
Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM during training
Potential for 10:00 AM – 7:00 PM shift after training (based on business need)
Fully onsite – 5 days per week
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Responsibilities
- Manage a high volume of inbound calls with minimal downtime between interactions
- Respond to participant inquiries via phone, email, and written correspondence
- Explain claim determinations, payment details, eligibility status, and benefit coverage
- Research and resolve claim discrepancies and eligibility questions
- Accurately document all participant interactions within internal systems
- Maintain knowledge of plan guidelines and multiple benefit structures
- Escalate complex concerns to appropriate internal teams for resolution
- Assist with enrollment updates and related administrative tasks
- Support special projects and additional operational needs as assigned
Qualifications
- Minimum 1 year of recent high-volume inbound call center experience
- Experience in benefits, healthcare administration, or insurance strongly preferred
- Ability to type at least 40 words per minute
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Associate’s degree preferred (High School Diploma required)
- Professional, reliable, and customer-focused demeanor
- Comfortable working in a structured, metrics-driven environment
Required Skills
- Detail-focused
- Dependable
- Comfortable handling back-to-back inbound calls
Preferred Skills
- Experience in benefits, healthcare administration, or insurance
Equal Opportunity Statement
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.