Jobs in Penngrove, CA

HVAC Service Manager – Commercial

We are seeking an experienced HVAC Service Manager to lead and grow our commercial service division. This role oversees daily service operations, manages field technicians, and ensures high-quality delivery across commercial and institutional projects. The ideal candidate brings strong technical HVAC knowledge, proven leadership experience, and a track record of driving profitability, efficiency, and customer satisfaction.

Responsibilities include dispatch coordination, scheduling, budgeting, service contract oversight, technician mentorship, safety compliance, and maintaining client relationships. You will support troubleshooting on complex systems including RTUs, VAV systems, chillers, boilers, and hydronic systems while ensuring preventive maintenance agreements and service calls are executed effectively.

Qualifications: 7+ years of commercial HVAC experience, prior supervisory experience, strong financial and operational acumen, and proficiency in service management software.

Benefits: Competitive salary, performance bonuses, company vehicle or allowance, health/dental/vision insurance, 401(k) with company match, paid time off, holidays, and career advancement opportunities.

About Evergreen

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

About the Role

This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.

What You'll Do

Strategic Leadership and Transformation

• Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
• Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
• Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
• Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
• Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.

Technology Strategy and Execution

• Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
• Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
• Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
• Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
• Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.

What You'll Bring

• 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
• Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
• Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
• Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
• Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
• Exceptional skills in executive presentation, negotiation, and relationship management.
• A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
• Strong negotiation and problem-solving abilities.
• Willingness to travel for client engagements and strategic events as needed.
• Proven experience operating within a vendor–client environment, managing client executive relationships, and solution delivery
• Proven experience operating within a vendor–client environment, managing client executive relationships and solution delivery.

Applicants must be authorized to work in the United States.

Full time hybrid position with benefits.

Salary Range: $90-130K.

We are seeking a Geospatial Analyst with practical expertise with the Esri ArcGIS technology stack, with emphasis on the server side, ArcGIS Enterprise, including ArcSDE on SQL Server, web-based and mobile applications, as well as high-quality data development and management. A passion for GIS and the ability to engage and inform clients is crucial for success in this position. This opportunity offers a remote work situation with visits to client sites as needed. Competitive salary and the ability to pursue passion projects. Join a diverse workplace, work with passionate GIS professionals and make a difference in your local community.

You will significantly contribute to architecting and building enterprise-level Geospatial Information Systems, sophisticated geodatabases, nimble web services, and beautiful web-based and mobile applications. You will change the way our clients do business, mainly through organization-wide integration of GIS with a wide variety of business-specific information systems.

Main Responsibilities:

• Engage directly with clients to gather relevant information, understand client's business issues and challenges, establish functional and data requirements, and identify opportunities for improvement,
• Apply systems thinking to streamline processes and systems components for creative and superior outcomes;
• Write business analysis diagram workflows, and write business analysis collaterals, solution documentation and proposals;
• Acquire, handles, and maintains datasets from multiple sources and themes, and ensure their quality over time;
• Develop, implement and administer ArcGIS Server/Enterprise with various extensions, including the Portal for ArcGIS, and a range of client applications such as Operations Dashboard, Maps for Office, ArcGIS for AutoCAD, Collector for ArcGIS, etc.;
• Publish, optimize and use Web Services, build or use RESTful APIs, especially ArcGIS API for JavaScript, or other \"connectors\" for enterprise integration and location-based analysis and visualization;
• Design, develop, implement, and maintain enterprise geodatabases, mainly with Microsoft SQL Server backing, and thoroughly document geodatabase architecture;
• Develop custom applications for desktop and web platforms;
• Perform complex data analysis using ArcGIS, relational databases, and other computer software to solve spatial and relational problems;
• Provide training, mentoring, and task assignments to other staff, including analysts, technicians, and interns;
• Review technical work of other staff, including consultants, contracting agencies, and other organizations;
• Assist in scoping GIS projects and participate in proposal development, respond to public inquiries, develop materials for meetings and presentations;
• Communicate complex technical issues to non-technical GIS users, serve as a technical representative on committees, and provide expertise to Company's staff, clients and the public at large;
• Interfaces with software/infrastructure vendors and consultants to stay atop of latest technology advances and implementation/development best practices;
• Positively respond to other assignments and opportunities, as needed.

Role Requirements:

• Minimum 7 (seven) years of demonstrated relevant expertise with Esri ArcGIS Platform, including ArcGIS for Desktop, ArcGIS Enterprise, and their respective extensions, GeoEvent, Operations Dashboard, Insights, ArcGIS Online (AGOL), Field Maps and Story Maps;
• Practical Python programming experience, especially for ArcGIS applications in a professional environment;
• Experience working with geographic data sources from local, county, state, or federal agencies;
• Proficiency in spatial and relational data analysis, data management, modeling, statistics, and remote sensing;
• Advanced geodatabase management skills, particularly with Microsoft SQL Server;
• Application design and development skills, web authoring, and GIS scripting;
• Experience with spatial and tabular data collection, organization, management, and processing;
• Excellent command of the English language with superior writing skills, especially in the GIS, BIM, AEC and AR fields;
• Willingness and ability to understand, simplify and streamline complex information systems, especially from the user's perspective, and effective in sharing and aligning with others, regardless of their background;
• Demonstrated experience in project management principles and practices;
• Open-minded, intellectually curious, collaborative, observant, thinker, tinkerer, empiricist, lifelong learner, self-motivated;
• Self-starter and self-directed, productivity-oriented, finds satisfaction in getting things done;
• Determination to stay focused and committed in seeing issues through to positive resolution;
• Willingness to learn new skills as needed;
• Bachelor's Degree or equivalent in Earth sciences, computer science, or closely related.

Preferred Qualifications:

• GISP certification.
• Master's degree or equivalent in GIS or related field.

Bonus Qualifications:

• JavaScript, node.js, HTML5, CSS3, D3, Angular, CESIUM, Leaflet;
• Autodesk product line, especially AutoCAD 3D and Revit;
• Geospatial ETL, particularly Safe Software FME Desktop/Server/Cloud;
• Familiarity with cloud-based GIS architecture, administration, and best practices;
• Enterprise GIS for utility networks (water, sewer, storm drain, gas, and electric);
• Pattern recognition, machine learning, particularly DL (deep learning) and Clustering;
• Development of native iOS apps;
• GNSS and LiDAR field data collection and processing.

The Company

A rapidly growing data consultancy founded in 2023 by a former venture-backed biotech VC data/technology leadership team in San Francisco. The firm has already delivered 20+ engagements across tech, healthcare/biotech, finance, energy, real estate, and startups - building complex data platforms, products, and AI-driven systems.

The Role

A hands-on, senior individual contributor role for engineers who still love coding. You'll work in small teams (often 1–3 engineers) to design and build production-grade data platforms, pipelines, and products across industries.

What You'll Work On

• High-impact, fixed-scope builds (e.g., enterprise data marts, complex migrations)
• End-to-end data platform deployments (ETL, warehouses, BI across AWS/Azure/GCP)
• Partnering with startups to build data-intensive products from 0 → 1

What We're Looking For

Hands-on builder

• Actively writing production code today
• Not removed into management or purely architectural roles

Infrastructure ownership

• Personally deployed and operated production systems
• Cloud, CI/CD, scaling, monitoring, reliability

End-to-end ownership

• Taken products from idea → launch → ongoing operation
• Comfortable operating autonomously with stakeholders

True seniority (well beyond 5 years)

• Targeting engineers with meaningful depth and ownership
• Strong preference for backgrounds in smaller, high-ownership environments
• Experience wearing multiple hats (application + infrastructure + deployment)

Why Join

• High autonomy and real technical ownership
• Variety of industries and problems
• Small, elite engineering team
• Opportunity to shape a fast-scaling consultancy

Location: San Francisco (5 days a week on-site)

Salary: $190k-$250k + 10-20% bonus + equity + sign on bonus

Benefits: Full Health, Vision, Dental, Life Insurance, Commuter Benefits, Unlimited Time off, 401k matched.

Company Description

The company we are representing is one of the top commercial builders/GCs in the San Francisco Bay Area. The culture is supportive. The projects interesting. And an opportunity to work with some of the best people in the Commercial Construction field in the Bay Area. Beautiful office environment. Competivie compensation package, and health care package.

The Sr. Project Coordinator position is a senior operational leader responsible for standardizing project controls, overseeing contract administration, mentoring Project Coordinators, and ensuring operational excellence across the project portfolio.

The SPC will serve as the strategic partners to Project Management, Field Operations, Estimating, and Accounting. This role combines leadership, risk management, process improvement, and professional judgement to support successful project outcomes at scale.

Wentworth Executive Recruiting is a retained executive search firm specializing in finding top talent for the Commercial construction vertical in the San Francisco Bay Area.

Role Description

This is a full-time, on-site role located in the San Francisco Bay Area for a Sr. Project Coordinator. The SPC will oversee and manage key projects, ensuring the successful execution of goals and timely deliverables.

Qualifications

• BA/BS in Construction Management, Business, Engineering, or related field.
• 6-10 years of experience in commercial construction operations, project coordination, contract administration, or project management, with demonstrated leadership responsibility.
• Advanced proficiency with Sage, Procore, Bluebeam, and MS Office. Strong understanding of drawings, specifications, and constructuion language.
• Proven expertise in Program Management and Project Management, with a track record of delivering successful projects on time and within scope
• Contract and Risk Management. Provide senior oversight of subcontractor and vendor qualifications.
• Oversee monthly billing support processes, vendor setup coordination, documentation, and invoice reconciliation in collaboration with accounting.
• Partner closely with Project Managers, Superintendents, Estimators, and Accounting to align operational execution with contractul and financial requirements.
• Experience in leading teams, fostering collaboration, and demonstrating exceptional Team Leadership skills. Strong business judgement, analytical skills, and ability to manage matters of significant operational and financial impact.
• Office based position, with the ability to visit job sites as needed to support project teams and client requirements.
• Excellent organizational, communication, and problem-solving skills.
• This is a full-time position, in house, no hybrid options. This is a CAREER opportunity.

Wentworth Executive Recruiting is a retained/exclusive search firm based in the San Francisco Bay Area.

Clients secure our firm when they have a \"critical hire.\" We are exclusive with them. And will be the only search firm that represents them on these type of searches.

We bring 35 years of exceptional 'retained/mindful\" career search to a project. We want the very best talent for our clients. And for our talent, we want to align you with an exceptional CAREER.

With gratitude, Carol Ann Wentworth, CEO, Wentworth Executive Recruiting

(yes, .co)

#commercialconstruction #tenantimprovement #sage #procore #bluebeam #careerswithpurpose

Program Manager – Autonomous Vehicle Driver/Operator Program

Location: South Bay, SF Bay Area

Salary Range: $115k to $125k

Position Summary

We are seeking an experienced and highly organized Program Manager to lead and scale our Autonomous Vehicle (AV) Driver/Operator Program. This role oversees daily AV operations, driver recruitment and training, compliance, safety performance, and cross‐functional coordination to support safe, efficient, and high‐quality autonomous vehicle testing and deployment.

This program is currently operating at Level 2 autonomy, with a planned transition to Level 3 operations later this year, requiring an even higher level of operational rigor, safety governance, and process maturity. The ideal candidate has deep experience in AV programs (Level 2 or above required), field operations leadership, and the rollout of safety‐driven programs in regulated environments.

This position requires being onsite Monday–Friday, for the first 60 days to support program ramp‐up. While this role is not expected to travel frequently, openness to travel is preferred as the program expands to future markets such as Atlanta and Jacksonville.

Key Responsibilities

Program Leadership & Strategy

• Own end‐to‐end management of the AV Driver/Operator Program, including planning, execution, scaling, and continuous improvement.
• Build, refine, and operationalize processes to support AV testing across multiple markets as the program matures.
• Develop KPIs to measure safety, quality, training effectiveness, operator performance, and overall program health.
• Drive operational excellence and ensure alignment with internal goals, legal requirements, and AV readiness milestones.
• Support program evolution as the fleet transitions from Level 2 to Level 3 autonomous operations.

Driver/Operator Management

• Oversee recruitment, onboarding, training, scheduling, and performance management of AV drivers/operators.
• Ensure operators meet all regulatory requirements for autonomous vehicle testing, including readiness for Level 3 operations.
• Lead retention, engagement, professional development, and ongoing operator skill enhancement.
• Partner with HR on workforce planning, staffing forecasts, and operational scaling.

Safety & Compliance

• Maintain strict compliance with federal, state, and local AV regulations.
• Build and enforce robust safety programs, particularly for Level 2 and Level 3 operational environments.
• Collaborate with Safety, Legal, and Compliance teams to ensure policies and procedures remain current and audit‐ready.
• Oversee incident management, including reporting, investigations, trend analysis, and corrective action planning.
• Foster a culture of safety‐first decision-making in all driver, testing, and operational activities.

Cross‐Functional Collaboration

• Work closely with Engineering, Product, Safety, Fleet, and Data teams to ensure operator insights feed into system and operations improvements.
• Coordinate daily vehicle deployment, testing workflow, and fleet availability.
• Support pilot programs, new market launches, and geographic expansion in future phases (e.g., ATL/JAX).
• Communicate program risks, roadblocks, and operational impacts across teams to ensure alignment.

Operational Performance & Reporting

• Monitor daily operations, identify inefficiencies, and implement process improvements.
• Manage program budgets, resource allocation, and staffing levels.
• Provide regular performance reporting to executive stakeholders, including safety metrics, operational KPIs, and risk assessments.
• Improve data quality, reduce operational errors, and enhance the reliability of operator‐collected data.

Qualifications

Required

• 5+ years of program or operations management experience.
• Experience managing field‐based teams in transportation, logistics, mobility, technology, or similar operational environments.
• Experience working with Level 2 or higher AV programs (or directly comparable ADAS operations).
• Strong understanding of safety management systems and regulated operational environments.
• Proven ability to scale operational programs across teams or markets.
• Excellent analytical, organizational, communication, and stakeholder management skills.

Preferred

• Experience with autonomous vehicles, ADAS, robotics, mobility technology, or mapping/AV data collection platforms (e.g., WAYZ, MOVE).
• Knowledge of AV testing frameworks, readiness criteria, and regulatory requirements.
• Experience leading multi‐site operations or scaling field programs.
• PMP or equivalent certification.

Core Competencies

• Operational Excellence
• Safety Leadership
• Strategic Thinking
• Data‐Driven Decision Making
• Cross‐Functional Collaboration
• Change Management
• Team Development & Coaching

What Success Looks Like

• High safety and compliance standards maintained across all AV deployments.
• Reduced operator-related incidents, operational errors, and data integrity issues.
• Improved training efficiency and reduced time-to-readiness for operators.
• Strong retention, engagement, and performance within the driver/operator workforce.
• Seamless coordination between field teams and engineering, ensuring rapid feedback loops and continuous improvement.
• Successful readiness and smooth transition from Level 2 to Level 3 operations.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

A fast-growing robotics company is building autonomous systems designed to automate repetitive tasks within the global infrastructure and construction sector. The company's mission is to help address workforce shortages while accelerating the development of critical infrastructure projects.

Their robotics platforms combine advanced autonomous navigation, cloud software, and intelligent field tools to improve precision and efficiency across construction environments. With a growing fleet of robots already deployed across multiple project sites globally, the company is developing the next generation of automation tools used in areas such as infrastructure development, surveying, energy projects, and large-scale construction.

The company is seeking a Full-stack Developer to design and maintain the software systems that power its robotics ecosystem — including operator dashboards, cloud infrastructure, and applications that interface with robots operating in the field.

This role will contribute to building reliable tools for mission planning, fleet monitoring, and communication between cloud systems and robotic platforms. The position involves close collaboration with robotics engineers, field operations teams, and product stakeholders to ensure the software delivers measurable impact in real-world environments.

Key Responsibilities

• Design and develop full-stack applications for device management, mission control, and fleet coordination.
• Build and maintain mobile applications used by field operators.
• Develop desktop applications used to interface with robotic systems.
• Create web dashboards and APIs for mission planning, telemetry visualization, and operational data analysis.
• Integrate cloud infrastructure for data storage, monitoring, and deployment.
• Ensure reliable communication between cloud services and deployed robotic systems.
• Collaborate with robotics, product, and field teams to deliver integrated software functionality.
• Write technical documentation for APIs, system architecture, and software modules.
• Optimize systems for scalability, reliability, and performance in field environments.
• Requirements
• Education
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Experience

• 4+ years of professional full-stack development experience.
• Strong experience with JavaScript / TypeScript using modern frameworks such as React, Next.js, and Node.js.
• Strong UI/UX development experience using modern CSS frameworks.
• Experience building mobile applications using React Native.
• Experience developing cross-platform desktop applications.
• Production experience with cloud platforms such as AWS including APIs, storage, and deployment pipelines.
• Strong understanding of software architecture, testing methodologies, and performance optimization.
• Proficiency with development tools including Git, issue tracking systems, and CI/CD pipelines.

Soft Skills

• Strong analytical and problem-solving ability.
• Ability to collaborate effectively in a fast-paced engineering environment.
• Strong ownership mindset and communication skills.
• Preferred Qualifications
• Experience working with robotics systems or robotics middleware.
• Familiarity with real-time communication protocols such as WebSockets or MQTT.
• Experience working with IoT devices, connected hardware, or industrial systems.
• Experience working with performance-sensitive or multi-threaded applications.
• Experience with containerization technologies such as Docker or Kubernetes.

About the Company

Atomus' mission is to provide world-class cybersecurity for the world's most critical organizations. We build security compliance software delivered as managed services sold directly, with relevant professional services and support. Our commercial customers include hypersonic aircraft companies, satellite and space mission systems companies, AI and software companies, among many others serving primarily the aerospace and defense industry. At Atomus we are hardworking, we move fast, and we put our customers first.

About the Role

As a Business Operations Intern, you'll play a key role in keeping our fast-moving team running smoothly—from coordinating product shipments and managing our Shopify store to planning team events and supporting the cofounders on strategic projects. We're looking for someone who moves quickly, leans on AI tools to work smarter, and has a sharp eye for design and detail. This is a hands-on role where you'll gain real experience across every facet of a growing cybersecurity startup.

Responsibilities

• Coordinate and manage physical shipments of security products to customers, including tracking orders, preparing packages, and communicating delivery timelines
• Help manage and maintain the company's Shopify store, including inventory tracking, product listings, and order fulfillment
• Plan and coordinate team events and travel logistics
• Support the cofounders on a variety of strategic and operational projects as priorities evolve
• Manage office supply and snack ordering to keep the team well-stocked and happy
• Leverage AI tools and agents (e.g., Claude, ChatGPT, automation platforms) to streamline workflows and increase efficiency across tasks

Qualifications

• Currently enrolled in a Bachelor's or Associate's degree program at a Bay Area college or university, ideally pursuing a technical degree (e.g., Computer Science, Engineering, Information Systems, Business Analytics)
• Demonstrated proficiency with AI tools and a strong preference for using AI agents (e.g., Claude, Lovable) to get work done faster
• A good eye for design—whether it's formatting a document, laying out a slide deck, or organizing a storefront
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Comfortable managing logistics and coordinating shipments or deliveries
• Thrives in a fast-paced environment and can juggle multiple priorities with minimal direction
• Reliable, self-motivated, and able to work independently
• Ability to work in-office in downtown San Francisco 10–20 hours per week

Preferred Skills

• Interest in cybersecurity, technology, or the startup ecosystem
• Experience with Lovable or similar AI-powered app building tools
• Experience with Shopify or other e-commerce platforms
• Experience coordinating events, travel, or conference logistics
• Previous experience with shipping, logistics, or inventory management
• Familiarity with project management tools (e.g., Asana, Trello, Notion)
• Familiarity with design tools (e.g., Canva, Figma) for light creative tasks
• Previous internship or work experience in an office or operations role

Pay range and compensation package

Competitive hourly pay. Flexible scheduling around your class schedule (10–20 hours/week). Mentorship and hands-on exposure to multiple areas of a growing cybersecurity company. A collaborative, supportive team culture in a downtown San Francisco office.

Our Procurement team is scaling rapidly, and we're looking for a Contractor: Procurement Operations Manager to build and standardize the enablement foundation that powers consistent, seamless experience for requesters and internal stakeholders. This role will own Procurement's knowledge ecosystem—SOPs, templates, tools guidance, playbooks, and communications—so teams can execute faster, with clarity, and with the right controls.

In addition to content ownership, you will document current-state processes, identify where users experience the most friction, and translate those insights into clear enablement guidance and prioritized roadmaps (in partnership with process owners). You'll partner across P2P, Source-to-Contract, T&E, and Contingent Labor to make Procurement easier to navigate, reduce rework, support compliance, and tell the story of Procurement's impact and wins through crisp internal storytelling and data-informed narratives.

This is a high-impact opportunity to shape how Procurement is experienced across the organization—making processes clearer, faster, and more scalable while maintaining the right governance and controls. You'll reduce friction for employees by creating the content and knowledge foundation people use, and you'll help teams move faster by documenting processes, surfacing the biggest friction points, and turning them into prioritized enablement roadmaps. If you love building structure from ambiguity, telling crisp operational stories, and creating systems that scale, this role is for you.

Responsibilities

• Own and standardize Procurement enablement materials across the lifecycle (SOPs, templates, playbooks, tools guidance, FAQs, training materials).
• Establish and maintain a single source of truth for Procurement knowledge (information architecture, version control, governance, review cadence, approvals, and archival).
• Document end-to-end processes across P2P, S2C, T&E, and contingent labor by partnering with SMEs to capture current state, decision points, and handoffs.
• Identify top friction areas through stakeholder interviews, data intake, and cycle-time/rework signals; synthesize themes into clear problem statements and enablement implications.
• Translate friction into action by turning process insights into:
• Clear user guidance (decision trees, checklists, FAQs, what to expect" walkthroughs)
• Standardized templates and "golden" SOPs
• Prioritized enablement + documentation roadmaps aligned to business needs and compliance requirements (partnering with process owners for execution)
• Standardize SOPs, templates, and communications to reduce cycle time, minimize rework, and support compliance requirements.
• Develop internal communications that proactively notify stakeholders of process changes, enhancements, new tools/features, and key reminders (launch notes, release comms, "what changed" summaries).
• Create clear, user-friendly guidance for end users and internal teams (how-to guides, quick-starts, role-based documentation, training modules).
• Translate policy into practical guidance that aligns with cross-functional requirements (Security, Legal, Finance, Accounting, Tax, IT, HR) while remaining simple and usable.
• Use data for storytelling—turn metrics and insights into compelling narratives that highlight Procurement wins, improvements, and the evolving end-user experience.
• Own enablement content for key workflows (intake, approvals, contracting, supplier onboarding, invoicing, T&E) content and knowledge management ownership; not operational execution.
• Partner with SMEs and operators to capture tribal knowledge and convert it into durable, scalable documentation and training.
• Continuously improve the enablement experience through feedback loops, stakeholder interviews, content performance/usage analytics, and periodic content audits.

Required Skills

• 5+ years (or equivalent) in knowledge management, enablement, program/content management, operations, or process documentation in a fast-paced environment.
• Proven ability to create and maintain SOPs, templates, playbooks, and training content that are clear, scalable, and adopted.
• Familiarity with Procurement domains: P2P, S2C, contracting, supplier onboarding, T&E, contingent labor (VNDLY).
• Experience with tools like Zip, Oracle, Ironclad, VNDLY, Navan (or comparable systems).
• Strong writing and editing skills; ability to simplify complex processes into crisp, user-friendly guidance.
• Experience building internal communications (change announcements, rollout comms, training notices) with action-oriented messaging.
• Ability to map/document processes and synthesize ambiguity into clean, structured artifacts (process maps, decision trees, swim lanes).
• Strong systems thinking and process orientation—ability to standardize, define ownership, and implement governance for content lifecycle management.
• Comfort using data and stakeholder feedback to identify friction, prioritize improvements, and craft narrative updates.
• Excellent cross-functional collaboration skills and high attention to detail.

Pay Range

• $65-$80/hour

About Bristlecone:

Bristlecone is the industry's largest pure-play supply chain service provider.

As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.

Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.

Learn more at Opportunity Employer

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Job Description: Client Partner – Google relationship

The Client Partner is the CEO of a portfolio of business who is passionate about forming and driving successful client relationships and can successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships.

This individual manages growth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas.

The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets.

Key Responsibilities

• Responsible for a portfolio of business in one of Bristlecone's most strategic and fast growing relationships
• Responsible for sales of SAP and other supply chain and related services to the client.
• Focus on developing new relationships in the client organization and converting them to opportunities and deals.
• Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
• Accurately plan and forecast revenue growth to achieve their net revenue and margin targets.
• Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
• Continually increase knowledge of the client's business (and industry) often serving as the client's first line consultant.
• Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients.
• Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches.
• Effectively "on-board" new client relationships.
• Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation.

Qualifications:

• Relevant undergraduate degree required with advanced degree preferred.
• Unparalleled client relationship skills and business acumen – you must be able to earn Trusted Advisor status with clients.
• Experience in managing the Google relationship is highly desired.
• At least 10 years of experience in working with senior level client contacts.
• At least 5 years' recent experience in growing and managing complex client relationships.
• Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.