Jobs in Nashville

Senior Full-Stack Software Engineer – Healthcare Technology (Nashville, TN)

A healthcare technology startup is seeking a Senior Full-Stack Software Engineer to join their growing team as a full-time employee. This role is based in the greater Nashville, TN area and offers an onsite work environment with some remote flexibility, along with competitive salary and excellent benefits.

In this role, you will help design, build, and maintain data-intensive applications that support clinical and operational workflows within healthcare environments. This is an opportunity to work on meaningful technology solutions while contributing to the foundation for future AI-driven capabilities.

What You’ll Do

• User-focused development: Learn about end users through interviews, surveys, and observation to better understand their workflows and advocate for their needs in the products you help build.
• Full-stack application development: Contribute to both frontend and backend systems using TypeScript, Vue 3, Node.js, and Express.
• Healthcare data integration: Work with healthcare data standards, including FHIR R4, to maintain consistent and interoperable data across applications.
• Testing and quality assurance: Develop, maintain, and improve unit and end-to-end integration tests to ensure reliable, production-ready software.
• Collaboration and code review: Participate in code reviews and team discussions to maintain high engineering standards and software quality.
• CI/CD and infrastructure: Support automated build, deployment, and infrastructure practices that enable efficient development and delivery.
• Analytics and continuous improvement: Work with product and engineering teams to analyze application usage and identify opportunities for improvement.

What You’ll Need to Succeed

• Web development: Experience with HTML, CSS, JavaScript, and modern frontend frameworks, particularly Vue 3.
• Backend/data engineering: Experience with Node.js/Express, API design patterns, SQL, and NoSQL technologies such as PostgreSQL and BigQuery, along with familiarity with streaming systems like Google Pub/Sub.
• Cloud experience: Familiarity with Google Cloud Platform, including services such as Cloud Storage, Memorystore/Redis, and GKE.
• Experimentation mindset: Comfortable gathering and analyzing data to improve applications and system architecture.
• Healthcare knowledge or curiosity: Interest in learning about healthcare operations, regulations (HIPAA, HL7, FHIR), and industry data standards.
• FHIR familiarity or enthusiasm: Experience with FHIR R4 is a plus, or a strong willingness to learn quickly.

Values That Matter

• Do good: Focus on solving meaningful problems that improve healthcare systems and outcomes.
• Extreme ownership: Take responsibility for challenges and see solutions through to completion.
• Humble curiosity: Stay curious, collaborate well with others, and continuously learn.
• Velocity and delivery: Build and ship solutions efficiently with attention to quality and detail.
• Adaptability: Thrive in a fast-moving environment where priorities may evolve.

This opportunity offers competitive compensation, strong benefits, and the chance to work closely with a small, high-impact engineering team building technology that supports healthcare organizations.

Classification: Contract to hire

Contract Length: 12 months

Position Summary

The Application Analyst for Case Management Business Technology will assist in the development and implementation of the case management technology solutions for HCA. This position will report to the Director of Case Management Business Technology. The Application Analyst will serve as a system and business process expert, coordinating both the business process functional and technical responsibilities associated with the various Case Management Services applications in HCA facilities. The Application Analyst is responsible for maintaining and supporting the Case Management departmental information system and the operational goals for the assigned functional area. The Application Analyst focuses on system integration, implementation, maintenance and problem solving relevant to all Case Management Services applications.

Responsibilities

• Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by Case Management Business Technology (CMBT) ·
• Demonstrates a thorough understanding of the end-user environment and systems and proactively seeks methods of improvement ·
• Maintains integrity of system by reviewing data and system monitoring tools ·
• Supports the System Management policies and procedures and adheres to departmental, industry and/or regulatory standards by enforcing and documenting system policies, procedures, and methodologies ·
• Works directly with support, product, and vendor teams to resolve, prevent, and eliminate customer technology issues ·
• Provides Level III support for system users and works with IT Service Desk to coordinate internal communications and communications with the end users ·
• Designs, creates and maintains reports consistent with the business requirements.
• Establishes and maintains effective working relationships with the entire project team, clinical leaders, business leaders, ITG leaders, and staff. ·
• Interfaces with ITG to ensure standardization and compliance with best practice models, specifically as it relates to the integrity of the electronic health record and Case Management Repository. ·
• Professional demeanor and positive attitude; customer service orientation. ·
• Collaborates with Case Management Education Team to implement user training programs for new and existing end-users ·
• Has working knowledge of case management functions and offers solutions to solve business issues through the use of technology solutions ·
• Will engage in UAT, Regression, Integration, Smoke, and System testing ·
• Assist with building automation\technical strategies and frameworks based on planned and prioritized work ·
• Actively owns and participates in lifecycle management of assigned applications and knowledgeable of infrastructure

Requirements

• Experience with product development and/or IT implementations preferred.
• Experience with data tools (Power BI, SQL, Teradata) a plus.
• Must be proficient in Microsoft Excel and other Microsoft Office products.
• Comfortable performing basic joining functionality within datasets (VLOOKUP, JOIN, etc.)
• Knowledge of business process improvement, workflows and evaluation of processes.
• Ability to be adaptable and flexible with a changing environment.
• Ability to accomplish assignments, analyzing a number of alternative approaches in the process of advising management on aspects of IT system development, operations and solutions.
• Strong interpersonal, communication, and organizational skills.
• Defines, plans, orchestrates and delivers a given strategic initiative.
• Ability to manage, organize, and make decisions.
• Excellent problem-solving and critical thinking skills.
• Proven ability to remove barriers and enable teams to complete objectives.
• Focused, versatile, and comfortable under pressure.
• Excellent written and oral communication capability and presentation skills.
• Ability to present and facilitate ideas while creating alignment among audience of varying disciplines.
• Ability to effectively navigate a highly matrixed organization.
• Bachelor's Degree preferred.
• 3-5 years of relevant work experience required, preferably working with clinical data.
• Experience working with an EHR is preferred.
• Healthcare experience preferred.

Chief Financial Officer – Multi Location Healthcare Services – Private Equity

Our client is a rapidly growing, entrepreneurial, multi-location healthcare services business that is well positioned to achieve significant growth. The company is well capitalized by an established private equity investor and plans to leverage favorable market trends and growth opportunities across its particular niche market.

We require an operations focused Chief Financial Officer to be a strategic and tactical business partner alongside our CEO and work alongside the senior leadership team as a key contributor to the ongoing growth of the business. This position requires a finance professional who understands the nuance of multi-site healthcare, is highly analytical and will serve as a true tactical and strategic business partner. You will be expected to lead the charge to drive all the levers of the business and to translate the blue prints and strategic plans into actionable outcomes. The CFO must be a very hands-on leader, directly involved in all growth initiatives including de novo projects and acquisition/integration activity and will be a player-coach within the finance and accounting team. Experience within the context of a rapidly scaling environment and previous multi-site health care services experience is highly desirable.

A competitive base and bonus opportunity is offered along with a compelling equity opportunity.

Assistant Operating Director (AOD)

Location: South Nashville, TN | Full-Time | Leadership Role | $52,500 + Benefits & Bonus Opportunities

At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.

We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director’s second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.

Office Leadership & Operations

• Serve as the OD’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
• Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
• Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
• Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
• Share on-call rotation with office leadership.
• Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
• Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
• Assist with recruiting, onboarding steps, and staff oversight to support office growth.

Client Care & Quality Assurance

• Oversee scheduling operations to ensure timely coverage and an excellent client experience.
• Respond to client escalations with urgency, professionalism, and empathy.
• Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
• Ensure state-required supervisory visits are completed (as applicable).
• Serve as a backup for client assessments when the Operating Director is unavailable.

Qualifications

• Bachelor’s Degree preferred but not required, high school diploma or equivalent required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Comfort managing multiple priorities and shifting needs throughout the day.

Other Requirements

• Valid driver’s license and auto insurance.
• High proficiency with technology, especially Google Workspace.
• High attention to detail and exceptional follow-through skills.
• Strong communication and interpersonal skills.

Compensation & Benefits

• $52,500 starting salary (dependent on market and experience).
• Growth Bonuses
• Medical, Dental, Vision benefits package.
• 12 days of PTO annually.
• Phone stipend.
• Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.

Why You’ll Love This Role

• You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
• You will directly shape staff performance, team culture, and client experience.
• You’ll grow in leadership through hands-on coaching, development, and operational oversight.
• Your work makes a direct impact on seniors, caregivers, and families in your community.

Join a mission that matters.

If you’re an energetic, people-first leader who thrives on organization, communication, and problem-solving, we’d love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

Position: CT Tech/Rad Tech

Reports To: Clinic Supervisor

Function: Operations

Department: Clinical Services

Position Summary

CT Techs are responsible for performing CT imaging of patients within standards of practice and protocols.

Additional responsibilities include rooming patients and other Medical Assistant duties as necessary when not

conducting CT scans.

• Performs CT imaging procedures on appropriate anatomical regions in accordance with accepted

standards of practice and protocols.

• Maintains patient care, comfort, and safety during the exam.

• Performs equipment quality checks and troubleshoots problems.

• Relay to providers pertinent information prior to entering exam room.

2

• Observe and record the patient’s EMR encounter and accurate history of the visit.

• Properly use protective coverings to protect patients and themselves from excess radiation exposure.

• Follow the policies, procedures, and safety protocols established by the medical director or generated

by federal, state and local requirements, and by other oversight or accrediting agencies.

• Report any medical errors, mishaps, or near misses to the medical director or supervising physician.

• Implement the quality control processes required by the RadSite Standards.

• Educate patients about safety concerns inherent to ionizing radiation.

• Comply with all applicable federal, state and local regulations regarding the operation of the applicable

imaging systems.

• Maintain the current credentials necessary to operate the applicable imaging systems.

• Participates in educational opportunities to maintain job knowledge; reading professional publications.

• Sanitize exam room after each patient and deep cleaning weekly.

• Maintain inventory of medical supplies and non-sample pharmaceuticals, rotating/stocking

pharmaceutical closet; dispose of expired medications and ordering supplies and pharmaceuticals as

needed per established protocol.

• Works cohesively with all members of office and clinical team.

• Maintains detailed knowledge of EMR software and electronic systems as they relate to job functions.

• Maintains CT Tech Manual and binder documents to aid in external audits.

• Performs all other temporary and/or permanent duties as requested by the Clinic Supervisor and/or

providers.

• Performs Medical Assistant responsibilities as needed including rooming patients, taking vitals,

recording patient information in EHR and cleaning/stocking exam rooms.

• Identify, propose, and implement continual improvements to drive process efficiency, scalability and

innovation within the scope of your work that enhances our ability to achieve the ADVENT vision.

• Support the overall success of the organization and perform other related duties as requested by

leadership.

• Plan and adapt with business growth and strategy, cross-training where necessary to accommodate

different situations and locations.

• Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.

Skills and Qualifications

• Completion of a Radiology or CT Tech program.

• ARRT Certified.

• Prior clinical experience.

• Strong communication skills and exceptional attention to details.

• Proficiency with computers and electronic medical records.

• Ability to work independently, producing high quality special imaging with little supervision.

• Must be willing to assist at various clinics within the market as needed.

EEO Statement:

Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances.

Benefits & Perks:

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company

holidays.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Position: Project Manager - Hospital Acquisition & IT Integration

Hybrid | Some Travel Required

Our health system is preparing to integrate a newly acquired hospital and we are seeking an experienced Project Manager to help lead, coordinate, and execute the technical and operational workstreams tied to this acquisition. This role is central to ensuring a smooth transition—bridging stakeholders, technology teams, and leadership through structured planning, communication, and delivery excellence.

Key Focus:

• Facilitate, manage, and coordinate all project workstreams tied to the Hospital acquisition, ensuring alignment across IT, operations, clinical, and business stakeholders.
• Track progress of integration activities including IT readiness, infrastructure deployment, application cutover, and operational onboarding.
• Lead recurring project meetings with cross-functional teams, including executives, IT leadership, operational managers, and vendor partners.
• Present updates, risks, decisions, and timelines over conference calls, virtual meetings, and in-person sessions as needed.
• Serve as the central communication point, ensuring clarity, accountability, and follow-through on action items.
• Develop detailed project plans, timelines, milestones, and status reports specific to hospital acquisition and integration initiatives.
• Identify and escalate risks, dependencies, and critical path items.
• Support IT infrastructure workstreams including moves, adds, changes (MAC), and facility readiness.
• Maintain documentation, decision logs, and dashboards using MS Office, Smartsheet, and standard PM tools.

Qualifications:

• 3+ years of Project Management experience, preferably in healthcare or complex enterprise environments.
• Experience managing IT moves, adds, and changes (MAC) or facility transitions is strongly preferred.
• Foundational knowledge of IT infrastructure (networking, servers, telephony, end-user devices, facility buildout).
• Proficiency with MS Office Suite (Excel, PowerPoint, Word) and Smartsheet for project planning and tracking.
• Strong communication, meeting-facilitation, and executive-presentation skills.
• Ability to collaborate with technical and non-technical stakeholders in a fast-paced, high-visibility project.
• PMP certification preferred but not required (equivalent hands-on experience valued equally).

Company Description

Spiras Health delivers personalized healthcare services at home, focusing on patients at high risk of emergency events or hospitalizations. By addressing the unique needs of individuals with chronic diseases, multiple health conditions, and other social determinants of health, Spiras Health enhances quality of life and reduces healthcare costs. Through collaboration with health plan providers and care management teams, the company employs local Clinical Care Teams to deliver tailored home-based care. Leveraging innovative technology, Spiras Health ensures efficient and effective program delivery. For more information, visit .

Who We Are:  Excellence, Innovation, Passion, Compassion, Communication

Spiras Health is a value-based, nurse practitioner led clinical provider of care-at-home and other health-related services to individuals with complex and polychronic needs. Spiras’ comprehensive approach to care delivery includes a combination of home-based services, telehealth, two-way digital communications, and remote patient monitoring. Proprietary predictive modeling identifies and assesses individuals with an elevated probability of avoidable costs. Spiras Health then develops actionable plans of care, addresses barriers including social determinants of health and delivers high quality patient care in collaboration with the patient’s treating physicians. Spiras’ innovative multi-modal care approach delivers improved satisfaction and clinical metrics as well as financial savings to its partners, through a geographically and economically scalable delivery model. Our culture is anchored on a promise of full accountability and integrity in everything we do.

How We Serve:

The Senior Data Analyst, in partnership with the Chief Financial Officer and Chief Commercial Officer, will design and develop market and opportunity analysis, monitor and measure contract performance, and model operational strategies and initiatives. Additionally, this role offers opportunity to engage with senior management and business unit leaders, contributing key insights that inform strategic decision making that ultimately supports the company’s growth.

Job Summary:

The Sr Analyst - Data & Analytics owns the integrity, analysis, and interpretation of payer claims data to support performance measurement, utilization management, and value-based care initiatives. This role is hands-on and accountable for claims QA, utilization metrics, and analytics outputs used by clinical, operations, and executive stakeholders.

This is an individual contributor role with strong technical depth in payer claims data and healthcare analytics platforms, including MedeAnalytics.

Key Responsibilities

Claims Data Quality & Governance

• Own QA processes for medical and pharmacy claims data, including eligibility, provider, diagnosis, procedure, and financial fields
• Identify, quantify, and resolve data anomalies (e.g., lag, duplication, missing claims, inconsistent coding)
• Partner with data engineering, vendors, and payers to remediate data quality issues
• Define and maintain claims data validation rules and documentation

Analytics & Utilization Management

• Analyze and report on core utilization metrics, including:
• Inpatient admits / 1,000
• ED visits / 1,000
• Readmissions
• PMPM cost trends
• Length of stay
• Avoidable admissions
• Apply payer benchmarks (national, regional, risk-adjusted where applicable) to contextualize performance
• Support matched cohort, pre/post, and trend analyses
• Translate claims data into actionable insights for clinical and operations teams

Platform Ownership (MedeAnalytics)

• Serve as a power user and analytics owner of the MedeAnalytics platform
• Build, validate, and QA dashboards, reports, and analytic views
• Ensure alignment between platform outputs and internal data models
• Act as internal SME for MedeAnalytics capabilities and limitations

Stakeholder & Team Collaboration

• Partner closely with:
• Clinical leadership
• Operations
• Finance
• Growth
• Present findings to senior leadership in clear, non-technical language

Required Qualifications

• 5–8 years of healthcare analytics experience
• Deep experience working with payer medical and pharmacy claims data
• Strong understanding of utilization metrics and healthcare cost drivers
• Hands-on experience with MedeAnalytics (required)
• Advanced SQL/SAS skills; experience with data visualization tools (Tableau, Power BI, or equivalent)
• Proven ability to QA complex healthcare datasets
• Bachelor’s degree in Analytics, Statistics, Health Informatics, or related field

Preferred Qualifications

• Experience supporting value-based care, MA, D-SNP, or ACO programs
• Familiarity with HEDIS, Stars, or CMS reporting concepts
• Experience with risk adjustment (HCCs)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• This job operates in a hybrid professional environment free from noise and distraction. This role routinely uses standard office equipment such as computers and phones.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift office products and supplies, up to twenty pounds.

EEOC STATEMENT:  

• All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.  

Hi,

Product Marketing Specialist

On-site Location Address: 500 11th Ave North Ste 700, Nashville 37203

Shift: M-F 8am-5pm

12 Months

JOB SUMMARY (Primary purpose of the position.)

The foundation of the Client model is a patient-focused mission, led by experienced clinical leaders and member advisory boards who conduct a rigorous product vetting and approval process. This industry-differentiating process drives all procurement activities and decisions, ensuring that member requirements are addressed and that there will be a strong commitment to on-contract purchasing. Client Purchasing Group (HPG) IT is a Division of HCA Information Technology & Services that is responsible for designing, developing, and deploying products to internal business units with HPG. The Division is also charged with developing and deploying products externally to Client customers.

The Product Marketing Specialist is responsible for developing and implementing marketing strategies, key messages, marketing vehicles, brand management, and go-to-market plans for new products and product enhancements created for Client members. The employee will work closely with Product Management, Account Teams and business leaders throughout Client.

The Product Marketing Specialist should demonstrate a solid understanding of the target market, competitors, and customer needs and be able to contribute to strategic and tactical decision-making processes. This role with support the strategic planning process with input from customer feedback and market intelligence on Client’s differentiators, competitive advantages, and growth opportunities.

This role should practice attentive listening and display executive presence as they will be frequently meeting with senior-level business management and presenting to large groups, including customers. The Product Marketing Specialist should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness. Reports to the Director, Product Management.

GENERAL RESPONSIBILITIES :

• Market intelligence—be the expert on our members and prospects: who they are, what problems they face, and what outcomes they’re trying to achieve.
• Competitive landscape—be an expert on our competition: who they are, how they are positioned and how our products compare.
• Understand which competitor products our customers use, why, and develop recommendations for recapturing that market share
• Collaborate with product management and marketing communications to develop product positioning, branding, and messaging that resonate with our member personas.
• Develop a deep understanding for how our members utilize our products to support their business objectives, and how our members make buying decisions related to our products, including the who, what, when and why. Then, drive changes to our sales and marketing processes based upon what you learn.
• Act as the primary thought leader for our products.
• Understand and support our sales channels; train them on the problems we solve for our members; develop internal tools and external collateral and teach them how and when to use it, e.g., FAQs, pitch decks and sales collateral.
• Develop a marketing plan for our products in conjunction with our product management, marketing, and account teams.
• Work with Account Management to create and maintain marketing content to educate the team on HealthTrust products to support their accounts, and ensure our customers understand the value our products provide to them.
• Assess the effectiveness of the marketing programs for our products on an ongoing basis, and report back to the business and product leads on required changes.
• Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
• Collaborate with product leaders to understand product usage metrics, accelerators and/or barriers to adoption, and ensure these insights are utilized to inform updates to sales, marketing, and product collateral

OTHER/SPECIAL QUALIFICATIONS

• 5+ years of product marketing experience with at least 1 year of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Bachelor’s degree in business or marketing; MBA a plus.
• Healthcare experience a plus.
• Pragmatic Institute Certified (PMC) III or higher preferred.

Sr. End User Engineer – Azure Virtual Desktop (AVD)

Contract: 12 Months (No Conversion Expected)

Location: Remote / Hybrid (TBD)

Client Industry: Healthcare

About the Opportunity

Medasource is seeking a Senior End User Engineer with deep Azure Virtual Desktop (AVD) experience to support a large healthcare organization undergoing a cloud transformation from on-premises infrastructure to Azure.

This engineer will play a critical role in designing, implementing, and supporting the Azure Virtual Desktop environment, ensuring secure connectivity, optimal performance, and scalability for enterprise users. The ideal candidate has experience with AVD implementations, hybrid infrastructure environments, and enterprise virtual desktop solutions.

Experience supporting Epic environments and Nerdio Manager for AVD is strongly preferred.

Key Responsibilities

• Design, implement, and support Azure Virtual Desktop (AVD) infrastructure
• Assist in migrating on-premises end user computing environments to Azure
• Configure and manage AVD host pools, session hosts, and FSLogix profile containers
• Support AVD image management, automation, and scaling
• Implement networking, security, and connectivity required for AVD
• Collaborate with infrastructure, cloud, and security teams to ensure successful deployment
• Troubleshoot performance issues and optimize the virtual desktop experience
• Follow enterprise best practices for cloud infrastructure and end user computing

Required Qualifications

• Strong hands-on experience implementing Azure Virtual Desktop (AVD)
• Experience supporting enterprise VDI or cloud-based virtual desktop environments
• Solid knowledge of Azure infrastructure and networking
• Experience working in hybrid cloud/on-prem environments
• Background in End User Computing / EUC engineering

Preferred Qualifications

• Experience supporting Epic healthcare environments
• Experience with Nerdio Manager for AVD
• Healthcare industry experience
• Experience with FSLogix, Intune, or Azure AD / Entra ID

Instructional Designer (QSR / Operations Training)

Location: Remote/Hybrid in a main Steak n Shake Market

Department: Learning & Development

Reports to: VP Training

Steak n Shake is seeking an experienced Instructional Designer to create engaging, performance-driven training for our restaurant and corporate teams. This role partners closely with Operations and cross-functional teams to deliver learning that improves execution, guest experience, and retention.

This position is ideal for a learning professional who combines strong instructional design expertise with an understanding of quick-service restaurant (QSR), retail, or hospitality operations.

Responsibilitie

• sDesign and develop eLearning, instructor-led training, and job aids for frontline and leadership role
• sApply adult learning theory and instructional design models (ADDIE, SAM
• )Align training with operational initiatives, menu changes, and promotion
• sDevelop and manage content in the LMS; incorporate video and interactive learnin
• gEvaluate training effectiveness using feedback, LMS data, and field metric
• sPartner with Operations to pilot, refine, and roll out training program
• sVisiting restaurants to observe operations, validate effectiveness, and gather feedbac

kQualification

• sBachelor’s degree in Instructional Design, Education, or related field, Master’s degree a plu
• s5+ years instructional design experience (QSR, retail, or hospitality preferred
• )5+ years’ experience training frontline hourly teams and manager
• sProficiency (3-5 years’ experience) with eLearning tools (Articulate Storyline/Rise, Camtasia, Canva, Adobe, Vyond
• )Strong communication, project management, and stakeholder collaboration skills with proven ability to meet deadline
• sData driven mindset with the ability to evaluate learning impact using Kirkpatrick type framework
• sKnowledge of food safety standards, QSR standards, and hospitality principle

sAdditional Detail

• sYou are in one of the following areas: Indianapolis, Cincinnati, Nashville, St. Louis, Atlanta, Tampa, Orland
• oAverage 5% travel for field observation, analysis, and implementation evaluatio
• nPassion for operational excellence and learner-centered desig
• nRole is fast-paced, operations-driven with high visibility and impac
• tOpportunity to directly influence guest experience, team performance/retentio

n
About Steak n Sha

keSteak ‘n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients. We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American compan