Jobs in Morrow
1,467 positions found — Page 74
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Social Media Account Moderator
Salary not disclosed
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
We are hiring Tier 1 Account Moderators to support a fast-growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service.
As a Tier 1 Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance.
This is a non-voice, judgment-based role requiring strong decision-making, consistency, and the ability to work with sensitive content.
What You'll Be Supporting
Key Responsibilities
Work Environment
100% non-voice, case-based work
Schedule & Availability
Compensation
What We're Looking For
Important Role Disclosure
This position involves reviewing content that may include **sensitive, explicit, or disturbing material** as a normal part of job duties. Candidates should carefully consider their comfort with these essential functions before applying.
Hiring Process
Qualified candidates will complete:
1. Pre-employment screening and assessments
2. Recruiter interview
3. Final Realistic Job Preview (RJP)/ Operations validation interview
The RJP serves as the final step to ensure alignment with job expectations, schedule, and work environment before hire.
Why Join This Program
This is an opportunity to join a newly launched U.S. moderation program, where early team members help establish quality standards, workflows, and platform trust from the ground up.
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
We are hiring Tier 1 Account Moderators to support a fast-growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service.
As a Tier 1 Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance.
This is a non-voice, judgment-based role requiring strong decision-making, consistency, and the ability to work with sensitive content.
What You'll Be Supporting
- A large-scale social media and social commerce platform
- User-generated content including posts, private messages, and group chats
- Account enforcement actions and appeal reviews
- Platform policies related to safety, authenticity, and acceptable use
Key Responsibilities
- Review and moderate user accounts and content according to defined policies
- Evaluate reports related to private messages and group chats
- Assess and process account and content appeals
- Make consistent enforcement decisions based on platform standards
- Accurately document moderation actions and rationale
- Meet quality, productivity, and consistency benchmarks
Work Environment
100% non-voice, case-based work
- Structured workflows with repetitive decision-making
- Prolonged screen time
- Exposure to content that may be sensitive, explicit, or emotionally challenging
- On-site call center environment
Schedule & Availability
- On-site role in **Morrow, GA**
- Must be available **Monday-Saturday**
- Operating hours range from **8:00AM through 2:00 AM EST**
- Ability to work evenings and late-night shifts is required
- Fixed schedules once assigned
Compensation
- Competitive hourly base pay: $22/hr.
- Full-time, on-site employment
- Full health benefits (Medical, Dental, Vision)
- Cell phone benefits ($25/month per line; restrictions may apply)
- Referral for Life Program™ and abundant advancement opportunities
What We're Looking For
- Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work
- Strong judgment and ability to make consistent decisions
- Familiarity with major social platforms (e.g., short-form video, social media, or online marketplaces)
- Comfort enforcing rules without emotional escalation
- High attention to detail and documentation accuracy
- Psychological resilience and stress tolerance
- Reliable attendance and schedule adherence
Important Role Disclosure
This position involves reviewing content that may include **sensitive, explicit, or disturbing material** as a normal part of job duties. Candidates should carefully consider their comfort with these essential functions before applying.
Hiring Process
Qualified candidates will complete:
1. Pre-employment screening and assessments
2. Recruiter interview
3. Final Realistic Job Preview (RJP)/ Operations validation interview
The RJP serves as the final step to ensure alignment with job expectations, schedule, and work environment before hire.
Why Join This Program
This is an opportunity to join a newly launched U.S. moderation program, where early team members help establish quality standards, workflows, and platform trust from the ground up.
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
permanent
V
Tier 1 Technical Support Representative (In Office)
🏢 VXI Global Solutions
Salary not disclosed
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
As a Technical Support Account Associate (Tier 1), you will serve as the first point of contact for customers of a leading telecommunications provider. You will receive inbound calls from customers experiencing internet service-related interruptions. This role is responsible for basic technical troubleshooting, billing education, service upgrades, and general customer service support while delivering a positive and professional customer experience. Tier 1 associates focus on issue identification, resolution using established tools and procedures, and escalation when appropriate. This role is located onsite in Morrow, GA.
What you'll get
What you bring
Operating hours
Training
What you'll do
Technical Support & Troubleshooting
Customer Service & Account Support
Billing & Payments Support
Documentation & Systems Navigation
Knowledge, Skills and Abilities
Work Environment & Schedule Requirements
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
As a Technical Support Account Associate (Tier 1), you will serve as the first point of contact for customers of a leading telecommunications provider. You will receive inbound calls from customers experiencing internet service-related interruptions. This role is responsible for basic technical troubleshooting, billing education, service upgrades, and general customer service support while delivering a positive and professional customer experience. Tier 1 associates focus on issue identification, resolution using established tools and procedures, and escalation when appropriate. This role is located onsite in Morrow, GA.
What you'll get
- Competitive hourly base pay + bonus opportunities after training
- Full health benefits (Medical, Dental, Vision)
- Cell phone benefits ($25/month per line; restrictions may apply)
- Referral for Life Program™ and abundant advancement opportunities
What you bring
- High School Diploma or equivalent required
- 1 - 2 years minimum previous customer service call center experience
- 1+ years of previous tech support experience preferred
- Ability to type 35 WPM with 90% accuracy or higher
- Open availability to work any time within our operating hours outlined below
Operating hours
- Monday-Sunday, 8:00 a.m.-8:00 p.m. EST
Training
- 4 weeks, typically Tuesday - Saturday, 8:00 a.m.-5:00 p.m. EST (subject to change based on business needs)
- Attendance: 100% required
What you'll do
Technical Support & Troubleshooting
- Receive inbound calls from customers experiencing service interruptions or technical issues
- Perform basic troubleshooting for common internet and usage-related issues
- Diagnose issues using approved tools, scripts, and troubleshooting procedures
- Create, update, and manage trouble tickets in the ticketing system
- Escalate unresolved or complex issues to appropriate internal teams following standard processes
Customer Service & Account Support
- Provide exceptional customer service with a customer-first mindset
- Educate customers on product features, service functionality, and common troubleshooting steps
- Assist customers with service upgrades, changes, and general account inquiries
- Respond to customer questions via phone and/or electronic communication channels
Billing & Payments Support
- Explain billing statements, charges, adjustments, and payment activity
- Educate customers on billing processes and available payment options
- Resolve basic billing-related inquiries or route appropriately when needed
Documentation & Systems Navigation
- Accurately document customer interactions and resolutions
- Enter, test, update, close, or cancel tickets per company procedures
- Navigate multiple systems and applications simultaneously
- Maintain awareness of service outages and customer-impacting events
Knowledge, Skills and Abilities
- Professional demeanor and strong interpersonal skills
- Ability to diagnose and resolve basic hardware, software, and network issues
- Ability to gather accurate information, respond effectively, and adapt to customer needs
- Logical thinking and structured issue resolution
- Ability to manage multiple interactions and meet SLAs
- Effective probing and listening skills to identify customer needs
- Strong verbal communication skills
- Working knowledge of computers and MS Windows
- Willingness to learn new systems, tools, and processes in a fast-paced environment
- Ability to navigate multiple screens and systems simultaneously
- Strong multitasking and attention to detail
- Minimum typing speed of 35 WPM with 90% accuracy or higher
- Ability to follow direction, accept coaching, and apply feedback
Work Environment & Schedule Requirements
- Ability to work in a 24/7 call center environment, including evenings, weekends, and holidays
- Fast-paced, customer-facing role requiring sustained phone and system use
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
permanent
V
Virtual Customer Service Representative(Work from Home)
Salary not disclosed
We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.
Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.
Not Specified
C
Customer Service Representative – Full-Time / Part-Time – $22-$27/hr.
Salary not disclosed
Remote Customer Service Representative – No Experience Required – Paid Training We are looking for a friendly and motivated Customer Service Representative to join our team.
This is a remote position with flexible scheduling and full training provided.
No previous experience is required.
Compensation: $38,000 – $52,000 per year depending on experience.
Requirements: Excellent communication skills and a positive attitude Willingness to learn and grow professionally Basic computer skills Ability to work independently and as part of a team What We Offer: Full-time position (40 hours per week) with flexible scheduling Paid, comprehensive training Opportunities for career growth and internal promotion Positive and welcoming team atmosphere Performance-based bonuses and incentives Respond to customer inquiries via phone, email, and chat Provide clear and accurate product and service information Assist with orders, returns, exchanges, and account questions Troubleshoot and resolve customer issues professionally Maintain detailed records of customer interactions Follow company procedures and policies for customer service Identify opportunities to improve customer satisfaction and service quality
This is a remote position with flexible scheduling and full training provided.
No previous experience is required.
Compensation: $38,000 – $52,000 per year depending on experience.
Requirements: Excellent communication skills and a positive attitude Willingness to learn and grow professionally Basic computer skills Ability to work independently and as part of a team What We Offer: Full-time position (40 hours per week) with flexible scheduling Paid, comprehensive training Opportunities for career growth and internal promotion Positive and welcoming team atmosphere Performance-based bonuses and incentives Respond to customer inquiries via phone, email, and chat Provide clear and accurate product and service information Assist with orders, returns, exchanges, and account questions Troubleshoot and resolve customer issues professionally Maintain detailed records of customer interactions Follow company procedures and policies for customer service Identify opportunities to improve customer satisfaction and service quality
permanent
R
Remote Financial Professional
Salary not disclosed
Remote Sales & Financial Professional U.S.-Based | Remote | Part-Time or Full-Time We’re growing and looking for self-motivated, ambitious professionals who want to build their own client base, grow a scalable book, and do it all with the freedom of remote work.
At Prestige Partners, we’ve built a modern, mentorship-driven platform with everything we wished existed from day one.
From unmatched training to powerful fintech tools, branding support, and leadership development, our system is designed to help you grow fast and grow right.
What You’ll Do: Learn and apply financial strategies tailored to clients’ needs Build and manage your own client base with full guidance and support Educate individuals, families, and business owners on retirement, insurance, and wealth-building solutions Leverage top-tier training, mentorship, and marketing systems Use modern tools to streamline client presentations, tracking, and communication Grow at your own pace with the option to scale into leadership Ideal Candidate: Entrepreneurial spirit and passion for helping others Excited about building something of your own with uncapped growth potential Values flexibility, autonomy, and meaningful impact Coachable, consistent, and driven Interest in personal finance (no experience required and training is provided) Is excited to learn prospecting and marketing systems to grow their own client base What You’ll Gain: A truly unmatched training & mentorship program Freedom to build and scale your own client base Flexible schedule & remote work Collaborative team culture Highest builders compensation in the industry Pathway to leadership and long-term residual income Additional Details: Part-Time or Full-Time or ask us about a referral partnership Remote (U.S.
Residents Only) Compensation: Paid per client + incentives First year income typically ranges from $50,000-$150,000 depending on production Requirements: Must have or be willing to obtain a Life & Health Insurance License (we provide guidance through the licensing process) Must be a USA Resident or Citizen Positive attitude and strong personal integrity Eagerness to learn and grow in a dynamic industry Coachable and open to constructive feedback Team player with a collaborative mindset High ambition and a drive to go above and beyond the norm.
If you’re looking for a career with flexibility, purpose, and unlimited potential, we’d love to connect.
Apply or message us to learn more.
What You’ll Do: Learn and apply financial strategies tailored to clients’ needs Develop and refine client acquisition systems Build and manage your own client base with full guidance and support Educate individuals, families, and business owners on retirement, insurance, wealth-building solutions, and advanced cases Leverage top-tier training, mentorship, and marketing systems Use modern tools to streamline client presentations, tracking, and communication Grow at your own pace with the option to scale into leadership
Remote working/work at home options are available for this role.
At Prestige Partners, we’ve built a modern, mentorship-driven platform with everything we wished existed from day one.
From unmatched training to powerful fintech tools, branding support, and leadership development, our system is designed to help you grow fast and grow right.
What You’ll Do: Learn and apply financial strategies tailored to clients’ needs Build and manage your own client base with full guidance and support Educate individuals, families, and business owners on retirement, insurance, and wealth-building solutions Leverage top-tier training, mentorship, and marketing systems Use modern tools to streamline client presentations, tracking, and communication Grow at your own pace with the option to scale into leadership Ideal Candidate: Entrepreneurial spirit and passion for helping others Excited about building something of your own with uncapped growth potential Values flexibility, autonomy, and meaningful impact Coachable, consistent, and driven Interest in personal finance (no experience required and training is provided) Is excited to learn prospecting and marketing systems to grow their own client base What You’ll Gain: A truly unmatched training & mentorship program Freedom to build and scale your own client base Flexible schedule & remote work Collaborative team culture Highest builders compensation in the industry Pathway to leadership and long-term residual income Additional Details: Part-Time or Full-Time or ask us about a referral partnership Remote (U.S.
Residents Only) Compensation: Paid per client + incentives First year income typically ranges from $50,000-$150,000 depending on production Requirements: Must have or be willing to obtain a Life & Health Insurance License (we provide guidance through the licensing process) Must be a USA Resident or Citizen Positive attitude and strong personal integrity Eagerness to learn and grow in a dynamic industry Coachable and open to constructive feedback Team player with a collaborative mindset High ambition and a drive to go above and beyond the norm.
If you’re looking for a career with flexibility, purpose, and unlimited potential, we’d love to connect.
Apply or message us to learn more.
What You’ll Do: Learn and apply financial strategies tailored to clients’ needs Develop and refine client acquisition systems Build and manage your own client base with full guidance and support Educate individuals, families, and business owners on retirement, insurance, wealth-building solutions, and advanced cases Leverage top-tier training, mentorship, and marketing systems Use modern tools to streamline client presentations, tracking, and communication Grow at your own pace with the option to scale into leadership
Remote working/work at home options are available for this role.
Not Specified
D
Service Desk Technician/Lead
Salary not disclosed
We are hiring Service Desk candidates at different levels Service Desk Opportunities (Lead & Technician) Telework | Air Force ERP CS Program | Secret Clearance We are seeking Service Desk professionals to support the Air Force ERP CS program .
These roles are ideal for IT professionals who enjoy troubleshooting technical issues, supporting end users, and contributing to a high-performing service desk environment.
Two opportunities are available: Service Desk Lead – Night Shift (Telework) Service Desk Technician – Day Shift (Telework) Both roles support enterprise IT operations by handling incoming support requests, resolving technical issues, and ensuring high levels of customer satisfaction.
Key Responsibilities (Technician) Responsible for supporting the program/project/client to deliver services to meet customer business needs and expectations.
Processes intake requests from email or phone, review issues, assign work to appropriate team and resources, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure with exceptional customer service in daily responsibilities.
Receives and logs customer problem/request/issues and by documenting the problem and updating the customer’s contact information.
Monitors and tracks incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Key Responsibilities (Lead Role) Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure.
Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently.
Monitors and supports the complex information technology and systems infrastructures.
Troubleshoots and resolves unique or complex problems in an efficient manner.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
Overall responsibility for leading the program, department, or functional area as designated.
Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
Minimum Qualifications Service Desk Technician: 1–3 years of service desk or technical support experience Service Desk Lead: 3–6 years of IT experience 0–2 years of leadership or team supervision experience Bachelor’s degree in Information Technology, Computer Science, or a related field preferred Security Requirement Active Secret Clearance or T3/T5 eligibility required Required Certification CompTIA Security+ Preferred Certifications DevSecOps Cloud certifications (Azure, AWS, Google Cloud) Technical Skills Microsoft Windows operating systems Microsoft Office applications Network connectivity troubleshooting Email systems and internet mail Print services and desktop hardware support Strong problem-solving and analytical abilities #cjpost Key Responsibilities (Technician) Responsible for supporting the program/project/client to deliver services to meet customer business needs and expectations.
Processes intake requests from email or phone, review issues, assign work to appropriate team and resources, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure with exceptional customer service in daily responsibilities.
Receives and logs customer problem/request/issues and by documenting the problem and updating the customer’s contact information.
Monitors and tracks incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Key Responsibilities (Lead Role) Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure.
Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently.
Monitors and supports the complex information technology and systems infrastructures.
Troubleshoots and resolves unique or complex problems in an efficient manner.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
Overall responsibility for leading the program, department, or functional area as designated.
Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
These roles are ideal for IT professionals who enjoy troubleshooting technical issues, supporting end users, and contributing to a high-performing service desk environment.
Two opportunities are available: Service Desk Lead – Night Shift (Telework) Service Desk Technician – Day Shift (Telework) Both roles support enterprise IT operations by handling incoming support requests, resolving technical issues, and ensuring high levels of customer satisfaction.
Key Responsibilities (Technician) Responsible for supporting the program/project/client to deliver services to meet customer business needs and expectations.
Processes intake requests from email or phone, review issues, assign work to appropriate team and resources, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure with exceptional customer service in daily responsibilities.
Receives and logs customer problem/request/issues and by documenting the problem and updating the customer’s contact information.
Monitors and tracks incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Key Responsibilities (Lead Role) Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure.
Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently.
Monitors and supports the complex information technology and systems infrastructures.
Troubleshoots and resolves unique or complex problems in an efficient manner.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
Overall responsibility for leading the program, department, or functional area as designated.
Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
Minimum Qualifications Service Desk Technician: 1–3 years of service desk or technical support experience Service Desk Lead: 3–6 years of IT experience 0–2 years of leadership or team supervision experience Bachelor’s degree in Information Technology, Computer Science, or a related field preferred Security Requirement Active Secret Clearance or T3/T5 eligibility required Required Certification CompTIA Security+ Preferred Certifications DevSecOps Cloud certifications (Azure, AWS, Google Cloud) Technical Skills Microsoft Windows operating systems Microsoft Office applications Network connectivity troubleshooting Email systems and internet mail Print services and desktop hardware support Strong problem-solving and analytical abilities #cjpost Key Responsibilities (Technician) Responsible for supporting the program/project/client to deliver services to meet customer business needs and expectations.
Processes intake requests from email or phone, review issues, assign work to appropriate team and resources, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure with exceptional customer service in daily responsibilities.
Receives and logs customer problem/request/issues and by documenting the problem and updating the customer’s contact information.
Monitors and tracks incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Key Responsibilities (Lead Role) Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure.
Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently.
Monitors and supports the complex information technology and systems infrastructures.
Troubleshoots and resolves unique or complex problems in an efficient manner.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
Overall responsibility for leading the program, department, or functional area as designated.
Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
Not Specified
P
Coding Quality Review Educator
Salary not disclosed
Job Title : Coding Quality Review Educator
- Fully Remote Duration : 3 + Months Contract (with possible extension) Location : Remote Education : High School Diploma/ GED Shift Details : 7:00 AM-4:30 PM CST General Description: This is an Inpatient Audit position.
Provides Coding Integrity Specialist (CIS) and CQR education as needed.
Initiates the rebilling process as required per policy on special projects.
Research coding opportunities and escalate as needed.
- Fully Remote Duration : 3 + Months Contract (with possible extension) Location : Remote Education : High School Diploma/ GED Shift Details : 7:00 AM-4:30 PM CST General Description: This is an Inpatient Audit position.
Provides Coding Integrity Specialist (CIS) and CQR education as needed.
Initiates the rebilling process as required per policy on special projects.
Research coding opportunities and escalate as needed.
Not Specified
P
eCommerce Project Manager
🏢 Prokatchers
Salary not disclosed
Job Title : eCommerce Project Manager Location : 100% Remote Duration : 9 Months Shift Details : Remote Seeking individuals with 5yrs+ of experience specifically in the areas of: Merchandising.
User experience (as in story telling flow on site, not digital product design/development).
Content management.
ecom analytics (as an add on to the above, not instead of).
Basic project management (the role will coordinate between multiple teams to launch new content and physical products).
Even an ecom generalist that has a bit of experience in multiple areas.
Job Description: This role is responsible for leading the 3D packshots and textures process for Global and EM, as well as textures for China for ecommerce.
It requires coordination between zones and marketing teams and vendors.
This is hygiene content that needs to be produced by the DMI that needs to be included for all launches .
In addition, this role will be working on all pack content including videos, product laydowns, etc.
Qualifications: 5+ years of DTC/eCommerce site management experience (luxury or beauty preferred) Strong digital merchandising and QA expertise (detail orientated) Solid understanding of UX and eCommerce technology
User experience (as in story telling flow on site, not digital product design/development).
Content management.
ecom analytics (as an add on to the above, not instead of).
Basic project management (the role will coordinate between multiple teams to launch new content and physical products).
Even an ecom generalist that has a bit of experience in multiple areas.
Job Description: This role is responsible for leading the 3D packshots and textures process for Global and EM, as well as textures for China for ecommerce.
It requires coordination between zones and marketing teams and vendors.
This is hygiene content that needs to be produced by the DMI that needs to be included for all launches .
In addition, this role will be working on all pack content including videos, product laydowns, etc.
Qualifications: 5+ years of DTC/eCommerce site management experience (luxury or beauty preferred) Strong digital merchandising and QA expertise (detail orientated) Solid understanding of UX and eCommerce technology
Not Specified
P
Certified Tumor Registrar
🏢 Prokatchers
Salary not disclosed
Job Title : Certified Tumor Registrar (ODS) – Remote Location : Remote Duration : 3+ Months Education : Associates Degree or minimum 60 college-level credits Shift Details : Days Shift Specific Skills : Oncology Data Specialist (ODS) Certification – REQUIRED Minimum 1 year experience in a Cancer Registry Experience working with EPIC EMR If you are a Certified ODS professional looking for a remote opportunity with a reputable California facility, apply today.
General Description: We are seeking a Certified Oncology Data Specialist (ODS) for a fully remote 13-week contract assignment.
The selected candidate will support the Cancer Registry team with data abstraction, case management, and registry reporting.
General Description: We are seeking a Certified Oncology Data Specialist (ODS) for a fully remote 13-week contract assignment.
The selected candidate will support the Cancer Registry team with data abstraction, case management, and registry reporting.
Not Specified
F
Mainframe Systems Administrator
Salary not disclosed
Must be a US Citizen (no dual citizenships) 100% Remote Mainframe Systems Administrator to support a payroll application.
The System Administrator responsibilities include but not limited to: Operate, monitor, and assist in the maintenance and integrity of the mainframe, peripherals, servers, and network.
Participated in Disaster Recovery and provided first level help desk support.
Able to adapt to various operational duties in customized data centers.
Maintains smooth operation of multi-user computer systems, including coordination with network engineers.
Performs systems security administration functions.
Other duties may include maintaining system documentation, system performance, installing system wide software.
Interacts with user.
Develops and monitors policies and standards for allocation related to the use of computing resources.
Send resume to
The System Administrator responsibilities include but not limited to: Operate, monitor, and assist in the maintenance and integrity of the mainframe, peripherals, servers, and network.
Participated in Disaster Recovery and provided first level help desk support.
Able to adapt to various operational duties in customized data centers.
Maintains smooth operation of multi-user computer systems, including coordination with network engineers.
Performs systems security administration functions.
Other duties may include maintaining system documentation, system performance, installing system wide software.
Interacts with user.
Develops and monitors policies and standards for allocation related to the use of computing resources.
Send resume to
Not Specified
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