Jobs in Moline, MI

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required.

Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive.

At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service.

Duties

During the course of their careers, Secret Service Police carry out assignments in protection. Duties include:

• Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area.
• Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions.
• Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A.

Requirements

• U.S. citizenship is required.
• Possess a current valid U.S. driver's license.
• Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
• Carry and use a firearm. Maintaining firearm proficiency is also mandatory.
• Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye.
• Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
• Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
• Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Position Summary

We are seeking a driven and experienced Corporate Recruiter to join our Human Resources team! Reporting to the Human Resources Manager, this role will lead full-cycle talent acquisition efforts across the American International Family of Companies, supporting hiring needs from entry-level through executive leadership. The primary focus will be to source, interview and close top candidates for professional B2B Territory Sales, Supply Chain and Logistics roles.

The ideal candidate will bring demonstrated experience managing high-volume and multi-level recruiting pipelines concurrently, with the proven ability to source, evaluate, and secure top talent through strong partnerships with hiring manager. This role is instrumental in strengthening our high-performing workforce, enhancing our employer brand, and supporting the organization’s long-term growth strategy. Candidates with a disciplined, results-oriented, proactive approach to recruiting are encouraged to apply!

Key Responsibilities

• Own and lead the full-cycle recruiting process, including job postings, sourcing, screening, interviewing, offer coordination, and pipeline management.
• Proactively build and maintain talent pipelines for entry-level, professional, leadership, and executive roles.
• Partner with hiring managers to understand workforce needs, role requirements, and hiring priorities.
• Coordinate all candidate communications, ensuring a high-quality, professional candidate experience throughout the process.
• Attend and coordinate job fairs, networking events, and community partnerships to support ongoing talent needs and workforce diversity.
• Maintain accurate and compliant candidate records within the ATS and related systems.
• Assist with preparation and distribution of employment documentation, including offer letters, employment agreements, and onboarding materials.
• Support and participate in new hire onboarding, ensuring a smooth and engaging transition into the organization.
• Serve as a liaison between leadership and employees regarding recruiting-related policies, processes, and documentation.
• Collaborate with the HR team on initiatives including employee engagement, process improvement, training coordination, and HR policy updates.
• Support company events, community involvement, philanthropy partnerships, and team-building initiatives.
• Actively promote and model the company’s mission, vision, values, and culture.
• Perform additional duties as assigned to support business needs.

Job Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
• Minimum of 5 years of experience in full-cycle recruiting, supporting roles ranging from entry-level through leadership.
• Preferred experience sourcing, evaluating & filling Sales, Logistics, and Supply Chain professional Roles.
• Demonstrated ability to manage multiple open requisitions simultaneously in a fast-paced environment.
• Proven experience building and maintaining active candidate pipelines using proactive sourcing strategies.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Proficiency in Applicant tracking systems and Recruiting platforms/tools (LinkedIn, Indeed, Handshake, Etc.).
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Professional demeanor with a high level of integrity and discretion.
• Strong customer service mindset with the ability to build relationships across all levels of the organization.
• Working knowledge of local, state, and federal employment laws and compliance standards.
• Strong commitment to equal employment opportunity hiring practices.
• Valid driver’s license with the ability to travel locally as needed.

Benefits & Perks

• Paid Time Off
• 401(k) with 4% Match (Traditional & Roth Options!)
• Health | Dental | Vision Insurance (Starts the 1st of the month following 30days of employment)
• Profit sharing!
• Paid Holidays + Your Birthday!

Physical/Travel Requirements:

• Ability to work onsite in an office setting | Two Locations (Ada & Kentwood - 18mins apart)
• Ability to Travel & Attend Career Fair/Campus Recruiting Events.
• Ability to stand or sit for long periods of time.
• Fluent in English.

WHO IS AMERICAN INTERNATIONAL FOODS

We are a team of passionate hustlers that pride ourselves in solving critical needs and providing tremendous value to our customer base. Our mission statement is to “Perpetually create an unsurpassed value in the ingredient distribution business.” Founded & headquartered in West Michigan, we leverage our deep relationships with food ingredient producers around the world to provide the highest quality materials to food and beverage manufactures.

OUR INDUSTRY

Food is a powerful medium. It’s daily, it’s family, it’s cultural, it’s passionate, it’s ever evolving, it’s our connection to earth, and it’s a connection to spirit and a higher power. In the presence of food we have birthdays, first dates, weddings, family discussions, celebrations, we conduct business lunches, and we go out to share beverages with friends. There is not a more impactful and connected industry than this.

Established in 1981, Rainbow International offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to \"Live RICH\" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As a restoration technician, you are a key team member responsible for the restoration of carpets, upholstery and draperies that have been damaged by water, smoke, fire, debris or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

• Become proficient in water restoration, mold remediation, and fire damage clean-up
• Establish and maintain a schedule to ensure all services are delivered in a timely manner
• Respond to water jobs and initiate water mitigation according to IICRC standards and Rainbow International's process
• Communicate with customers about scope of work and review necessary paperwork
• Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times
• Perform marketing tasks to sell additional services or develop additional business as required
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

• Restoration and construction experience helpful, but not required
• Valid Driver's License
• Able to occasionally lift and/or move up to 100 pounds.
• Computer literate, with working knowledge of work processing, business software and spreadsheet applications
• Excellent communication skills

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programsJourneys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team! For more information check out: Work For Journeys?

• We celebrate and reward success!
• Rapid promotion opportunities for top performers - we promote from within.
• We are a family with an Attitude That Cares.
• We encourage you to embrace your individuality.
• You get to work in a fun environment with the coolest people around.
• We conduct business with integrity and passion.
• Excellent benefits and employee discount.
• Compensation includes base pay, sales commission, and bonus potential.

Job Summary

To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

Essential Job Functions

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Perform all opening and closing duties according to company policy.
• Supervise and manage all aspects of daily store operations in store management's absence.
• Supervise and manage all aspects of Loss Prevention practices in store management's absence.
• Effectively communicate all store needs to store management.
• Complete bank deposits.
• Complete all assigned tasks and responsibilities promptly.
• Complete all required training.
• Provide a fun, full service experience to all customers.
• Resolve customer issues effectively.
• Understand the Journeys culture and demonstrate it to the team.

Job Requirements

• Prior retail sales experience preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Sales Lead position or equivalent training.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age.

*Age requirements for part-time employment may vary based on state.

Pay and Benefits

Check out the following website for more information on all our awesome benefits: *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to .

Pre-Application Disclosures

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

• 
  
• Pay: $27/HR + OT
  
• Drivers can expect to make $1600 to $1900 weekly!
  

• 
  
• Shift Info: Drivers will work Sunday Through Friday from 6pm to 6am daily. Drivers will work roughly 60 hours weekly.
  
• This position is a touch freight position. Drivers will load and unload trailers utilizing either a manual or electric pallet jacket (Depending on location).
  
• Drivers will be backing and pulling trailers off of factory docks.
  
• Depending on the day, drivers may be utilizing a straight box truck or a full Tractor/Trailer.
  

• 
  
• Requires 9 months Tractor Trailer experience
  
• Motor Vehicle Record without more than three minor traffic violations in past 3 years.
  
• Touch Freight
  

Join Sysco for an Open Interview!
Now Hiring CDL-A Drivers in Grand Rapids, MI!
Earn Up to $100,000 Annually*
Local Routes, Home Daily - Full Benefits

Interview Date & Time:
Saturday, March 21st, 2026
8:00 AM - 2:00 PM EST

Interview Address:
3700 Sysco Court SE
Grand Rapids, MI 49512

Pay & Benefits:

• 
  
• Start at $29.40 per hour + incentives
  
• Earn up to $100,000 annually, including base, OT, and incentive pay*
  
• Local routes - home daily
  
• Paid vacation and holidays
  
• Ongoing job skills and leadership development training
  
• Career growth opportunities we promote from within!
  
• Comprehensive healthcare benefits with coverage eligibility on the first day of the month following or coinciding with 31 days of employment
  
• Comprehensive healthcare benefits
  
• Generous retirement benefits
  
• Employee discount programs
  
• Service recognition and employee rewards
  
• Discounts on Sysco stock (SYY)
  
• Referral programs
  
• Safety programs
  
• Tuition reimbursement
  
• Uniforms
  
• More benefits, too many to name!
  

(*Exclusion/exceptions may apply)

Drive Your Career Forward with Sysco Today - Schedule Your Interview Now!

About Sysco:

Sysco is the global leader in food service distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Were looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Minimum Requirements:

• 
  
• 21+ years of age
  
• Must submit to a pre-employment background check and drug screen
  
• License to drive valid Class A Commercial Driver License (CDL-A with ability to drive tractor-trailer and a clean driving record)
  
• Ability to read, write, and communicate in English
  
• Touch freight - may need to lift, push, or move product weighing an average of 40-60 pounds and as much as 100 pounds
  
• Flexibility - overtime as required, weekends, and holidays as business needs require
  

Preferred Requirements:

• 
  
• 1 year of customer delivery experience
  
• 6 months of hand cart/hand truck experience
  
• 6 months of food and beverage experience
  
• 2 years of consistent work history
  

Start Your Journey with Sysco - Schedule Your Interview Now!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

(?*The pay range provided is not indicative of Syscos actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine the rate of pay include specific skills, work location, work experience, and other individualized factors)

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in Grand Rapids, Michigan.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties And Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience And Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills And Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• High quality voluntary health, vision, dental insurance programs
• Paid holidays, vacation, and sick leave
• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

** REMOTE ROLE, YOU MUST LIVE IN THE GRAND RAPIDS CONSIDERED **

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interactions remotely, this role has the flexibility to meet in person as needed.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• We are hiring for both entry level (1-3 years of experience) and senior level (3+ years of experience) candidates.
• Direct sales experience required (preferably in a SaaS role or company)
• Senior level requires 2+ years’ experience in outbound sales (full sales cycle)
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate’s degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment

The on-target earnings (“OTE”)(base + incentives) for these positions is $137K per year with the ability to make more in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Tuition assistance, Disability insurance

Summary:

The Office & Distribution Operations Manager is responsible for leading the daily function of the office while ensuring operational alignment across customer service, sales support, supply chain, and warehouse functions. This role directly supports distribution sales growth by aligning internal processes, team execution, and customer responsiveness.

As a key leader in a small business environment, this individual serves as the internal driver of coordination, accountability, and performance. The role balances the needs of the business, its customers, and its team while maintaining operational discipline and supporting revenue growth through distribution channels.

This position balances strategic planning with hands-on leadership and cross-functional coordination.

Cultural Fit:

As a growing, family-owned business, we prioritize collaboration, continuous improvement, and personal development. The ideal candidate embraces these values, inspires teams, and drives results through innovation and accountability.

Key Responsibilities:

Office Management:

• Oversee daily office operations and ensure smooth workflow across departments.
• Maintain organized systems, documentation, and administrative processes.
• Coordinate communication between customer service, sales, supply chain, and warehouse teams.
• Identify operational inefficiencies and implement practical improvements.
• Support leadership with reporting, data organization, and performance tracking.
• Maintain a professional, productive, and accountable office environment.

Distribution Sales Support & Channel Coordination:

• Lead Sales Support / Customer Service Representatives to ensure high Partner with sales leadership to support distribution channel growth.
• Oversee quoting, order processing, and distributor communication.
• Monitor distribution sales performance metrics and identify trends.
• Maintain and strengthen relationships with distributors and key accounts.
• Ensure operational readiness for promotions, product launches, and sales initiatives.
• Track and report distribution channel performance.
• Analyze sales trends and identify operational improvements that support revenue growth.
• Help remove operational barriers that impact distribution revenue

Operations Oversight:

• Align customer service, sales support, supply chain, and warehouse activities to ensure seamless order execution.
• Improve order-to-delivery cycle time and internal responsiveness.
• Monitor operational KPIs and ensure accountability across teams.
• Ensure accurate and consistent use of CRM and ERP systems.
• Standardize workflows to reduce errors and improve efficiency.
• Balance cost control with service excellence.

Team Leadership & Development:

• Manage and develop a small cross-functional team (sales support/customer service and supply chain).
• Establish performance expectations and accountability measures.
• Conduct regular coaching and performance reviews.
• Foster a collaborative, customer-focused culture.
• Improve team retention and engagement.

Role Impact

• The stabilizer of daily office operations
• The connector between departments
• The operational support behind distribution sales growth
• The accountability leader for internal performance

In a small company, this role has significant influence over culture, efficiency, and revenue support. When executed well, it creates clarity, momentum, and alignment across the organization.

Qualifications

The Office & Distribution Operations Manager serves as:

• 5+ years experience in office management, operations, or distribution support
• Experience in a small business environment preferred
• Experience overseeing customer service and supply chain coordination
• Strong organizational and prioritization skills
• Working knowledge of CRM and ERP systems
• Strong communication and leadership skills
• Ability to think critically and make balanced decisions under pressure