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We’re Hiring: Director of Retail Operations / General Manager

Dubuque, Iowa

Relocation Assistance Available

Fast-Growing Retail Company

Stu’s Home Improvement Outlet is a rapidly growing retail outlet specializing in appliances, furniture, doors, vanities, and home improvement products sold at outlet pricing.

Our core high-volume categories include:

• Refrigerators

• Washers & dryers

• Furniture (sectionals, recliners, bedroom sets)

• Interior & exterior doors

• Bathroom vanities

These products drive the majority of our revenue, and we are looking for a strong retail operator who understands high-ticket retail and inventory turnover.

Our next phase of growth includes opening additional stores and building a regional warehouse so we can buy deeper and expand our buying power.

We are looking for someone who can run the day-to-day operations of our flagship store and help prepare the company for expansion.

What You’ll Do

Run the Store

• Lead daily store operations and staff
• Manage scheduling, accountability, and store standards
• Ensure the sales floor, warehouse, and inventory flow operate efficiently

Support Sales Growth

• Work alongside the sales manager to support a high-performing sales team
• Improve merchandising and product placement
• Help maximize margins on key product categories

Manage Inventory & Operations

• Oversee incoming inventory and pricing
• Coordinate deliveries and warehouse organization
• Improve store layout and product presentation

Help Prepare for Expansion

• Work directly with ownership on operational systems
• Help build processes that can be replicated across multiple stores
• Contribute to future warehouse and distribution planning

Ideal Background

Candidates with experience in the following industries are highly encouraged to apply:

• Furniture retail

• Appliance retail

• Home improvement retail

• Automotive sales management

• High-volume retail environments

Experience managing commission-based sales teams is a strong advantage.

Compensation

Competitive base salary plus performance bonuses tied to store growth.

Strong performers in this role can earn six-figure compensation as the company expands.

Relocation assistance is available for the right candidate.

Growth Opportunity

Stu’s Home Improvement Outlet is expanding and plans to open additional locations while building a regional warehouse and distribution operation.

The right leader will play a key role in helping scale the company.

Apply through LinkedIn or send resume directly to:

Stu Surface

Owner – Stu’s Home Improvement Outlet

• Responsible for actively building and retaining guest relations and acts as a mentor to other team members while providing superior guest service. Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with guests.
• Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere.
• Provides information on all aspects of Boyd Gaming services and facilities to guests.
• In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing sales transactions, ensuring customer satisfaction.
• Answers telephones and handles guest inquiries in person or by telephone.
• Assists with overall room functions by performing duties that include cleaning and resetting tables, menus, folding napkins and handing out customer comment cards as required.
• Ability to communicate effectively with customers and all levels of employees.
• Ability to effectively and efficiently move around all work areas.
• This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume.
  
  

• Excellent customer service skills.
• Experience in fine dining preferred.
• 1 year of fine dining experience required
• Must successfully pass background check
• Must be 18 years of age
  
  

• Receive and prepare food orders according to memorized standard recipes.
• Coordinate orders for pick-up.
• Maintain cleanliness of work station and storage areas at all times.
• Control waste by monitoring proper rotation, storage, and quantity control.
• Maintain inventory of station and order stock to maintain pars.
• Consistently apply established safety and sanitation procedures.
  
  

• Must have a minimum of one (1) year of experience as a cook.
• Must be able to stand and/or walk for duration of shift.
• Must be able to lift, carry, and maneuver up to 75 pounds.
• Other physical requirements of the position include but are not necessarily limited to reaching, grasping, bending, kneeling, and twisting at the waist.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

• 
  
• Manage customer accounts on a personal basis that include resolving problems, providing customers with information and assistance regarding investment management, statements of accounts, taxes, and remittances.
  
• Direct the Trust Operations Department regarding daily account transactions such as wire and cash transfers, ACH disbursements, bill paying, and the opening and closing of accounts.
  
• Monitor transactions for completion and accuracy.
  
• Coordinate investment transactions with the Investment Department including but not limited to monitoring cash balances daily for purchases, transferring sales proceeds to money market accounts and following up on client's requests for purchases, sales or gifting.
  
• Coordinate the transfer of incoming assets to new or existing accounts, as well as the transfer of outgoing assets for terminating accounts.
  
• Prepare correspondence, Excel spreadsheets (i.e., miscellaneous reports for client budget worksheets, income projections and gifting schedules), assist with the production of PowerPoint presentations, and marketing materials.
  
• Coordinate and prepare tax-related payments information with clients and outside professionals.
  
• Provide information to Fiduciary Officers for client meetings.
  
• Organize with Fiduciary Officers to maintain client, beneficiary and advisor information in client files and account records on database management and trust accounting systems, assist with contact management input, sales, expense, and other internal reports.
  
• Keeps abreast of new regulations relative to trust administration and legal and tax consequences of investment decisions and strategies.
  
• Participate in community and business activities to enhance the image and position of the Bank and to develop new business for the trust department.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

• 
  
• Bachelor Degree in Finance or Business and/or equivalent experience in a financial institution or brokerage house.
  
• 3+ year's personal trust relationship management or related experience.
  
• Certified Trust and Financial Advisor (CTFA) certification or marked progress towards achieving and ability to attain within 2 years of employment.
  
• Client-centered focus with excellent strategic thinking and consultative skills.
  
• Strong organizational, multi-tasking and prioritizing skills.
  
• PC, phone system, general office equipment.
  
• Proficiency with Microsoft Office applications.
  
• Ability to maintain strict confidentiality.
  
• Ability to effectively promote Nicolet as bank of choice.
  
• Self-motivated and resourceful.
  

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

• Predictable, W-2 compensation and benefits
• Flexible scheduling, control over their schedule, session structure, and patient population
• Minimal administrative burden in a fully remote, outpatient model

• 100% remote, outpatient psychiatry
• Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, OCD, PTSD)
• Patient population across the lifespan: children & adolescents (treated by board-certified Child & Adolescent Psychiatrists only), adults, and geriatric patients
• Standard session lengths (60-minute intakes, 30-minute follow ups)
• No inpatient, intensive outpatient programs (IOP), partial hospitalization care or crisis coverage
• In-house referral network to therapists
• Full operational support including scheduling, billing, intake coordination, and licensing

• Control over schedule and weekly availability
• Session length within established clinical standards
• Patient population, balanced to individual criteria and preferences
• Clinical decision-making without pressure to shorten visits or increase volume
  

• Employer-paid health, dental, vision insurance (up to 100% of premiums)
• Malpractice coverage (occurrence-based, 100% employer-paid)
• 401(k) match with employer match and Day 1 vesting
• Paid time off (PTO), paid sick time and 11 paid holidays
• Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)
• CME reimbursement and dedicated CME days
• Licensing support with upfront coverage of costs
• Technology package provided

• Board-certified or board-eligible psychiatrists (MD/DO)
• Active, unrestricted medical license (multi-state licensing support available)
• Interest in outpatient, 100% telepsychiatry-based care
• Comfort with learning streamlined clinical technology
• Strong clinical judgement, communication skills and collaborative mindset

• Predictable, W-2 compensation and benefits
• Flexible scheduling, control over their schedule, session structure, and patient population
• Minimal administrative burden in a fully remote, outpatient model

• 100% remote, outpatient psychiatry
• Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, OCD, PTSD)
• Patient population across the lifespan: children & adolescents (treated by board-certified Child & Adolescent Psychiatrists only), adults, and geriatric patients
• Standard session lengths (60-minute intakes, 30-minute follow ups)
• No inpatient, intensive outpatient programs (IOP), partial hospitalization care or crisis coverage
• In-house referral network to therapists
• Full operational support including scheduling, billing, intake coordination, and licensing

• Control over schedule and weekly availability
• Session length within established clinical standards
• Patient population, balanced to individual criteria and preferences
• Clinical decision-making without pressure to shorten visits or increase volume
  

• Employer-paid health, dental, vision insurance (up to 100% of premiums)
• Malpractice coverage (occurrence-based, 100% employer-paid)
• 401(k) match with employer match and Day 1 vesting
• Paid time off (PTO), paid sick time and 11 paid holidays
• Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)
• CME reimbursement and dedicated CME days
• Licensing support with upfront coverage of costs
• Technology package provided

• Board-certified or board-eligible psychiatrists (MD/DO)
• Active, unrestricted medical license (multi-state licensing support available)
• Interest in outpatient, 100% telepsychiatry-based care
• Comfort with learning streamlined clinical technology
• Strong clinical judgement, communication skills and collaborative mindset