Jobs in Broomall

Prominent Main line area law full firm has immediate need for a talented attorney with 3-8 years years of experience ,to work in busy practice to handle client needs for estate planning, trust and estate administration, charitable planning, wealth management, drafting of wills and trust documents, and gift tax matters, and more.

Fantastic firm with very little turnover, offering a highly competitive salary and excellent benefits.

If interested, please email resume to

Reports To: President, HMP Global

Direct Reports: Managing Editor and Associate Editor

Location: Hybrid (3 days in-office/2 days work-from-home in either Malvern, PA or East Windsor, NJ) or Remote (depending on your proximity to our offices)

Travel: Up to 5 trips/year to proprietary HMP events (no external industry events)

Benefits: Medical, Dental, Vision, 401k w/discretionary match, PTO, Life Insurance

Eligible for annual discretionary bonus

HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.

Position Summary

HMP Global seeks a highly organized and strategic Assistant Editorial Director to lead and optimize content operations for the Psych Congress Network (PCN) and NP Institute Online Learning Hub. This role oversees daily content development and deployment, manages advisory board and key opinion leader relationships, supervises an editorial team, and drives editorial and digital strategy and brand alignment across multiple content channels.

This position has limited writing responsibilities but requires expertise in content development, editing, content management, stakeholder engagement, and cross-functional collaboration with education, marketing, and multimedia teams.

Functional Focus Breakdown

Content Development and Management: 40%

Key Opinion Leader Engagement (Advisory Board & Onsite): 30%

Editing: 30%

Writing: Minimal

Content Management & Development

• Manage and participate in digital content development and execution across the Psych Congress Network and the NP Institute Online Learning Hub brand channels.
• Work with executive management to plan the content of the strategic vision, including short- and long-term goals with SOPs, to ensure successful strategic execution.
• Establish, maintain, and nurture relationships with key experts in psychiatry and neurology.
• Ensure the editorial and clinical missions are reflected in all content produced by the team.
• Identify, create, and lead approved new content initiatives to increase brand awareness and improve engagement.
• Work with the content team and digital operations to fulfill sponsored campaigns.
• Develop original brand house and campaign content, including newsletters.
• Oversee social media plan execution and monitor ROI.
• Analyze content metrics to drive decision-making.
• Attend relevant internal and approved external conferences for content and networking.
• Support ongoing content tagging initiatives aligned with corporate goals.
• Ensure effective and appropriate use of AI tools across brands.

Departmental Collaboration

• Collaborate with the Psych Congress Education Team on content and business opportunities across brand channels.
• Work on independent content projects with meeting Chairs, Steering Committees, and Faculty.
• Collaborate with The Collective (HMP internal agency) to maximize reach and engagement.
• Partner with other brand managers to enhance cross-division content opportunities.
• Work with Sales, Design, and Marketing counterparts to meet content/business objectives.
• Support executive initiatives aimed at improving team workflows and strategic impact.

External Associations

• Explore and maintain approved partnerships with leading organizations and academic centers.
• Monitor industry trends and drug development to ensure relevant content coverage.
• Engage with contributors and faculty to identify topics and monitor trends.

Team Management

• Lead assigned teams as a role model committed to business goals and professional development.
• Ensure completion of all mandatory management training.
• Track and manage team content deadlines.
• Oversee digital execution and e-newsletter deployments across platforms.
• Ensure consistent content tagging by the team.
• Implement and maintain written SOPs for key editorial processes.
• Conduct weekly team and 1:1 meetings to track brand status and development goals.
• Identify networking and growth opportunities for the team.
• Train, evaluate, and support staff while prioritizing workflows.
• Foster a positive team atmosphere focused on motivation and performance.
• Provide formal performance reviews and oversee evaluation processes.
• Ensure editorial adherence to internal and AMA style guidelines.

Required Qualifications

• 10+ years of relevant editorial/content experience, ideally in psychiatry, neurology, or clinical media.
• Strong background in digital content execution, KOL engagement, and campaign-focused editorial strategy.
• Ability to manage daily content volume, multimedia workflows, and cross-departmental projects.
• Exceptional editing skills and familiarity with AMA style.
• Experience managing direct reports and fostering team development.

Preferred Qualifications

• A graduate degree is preferred: Master's, PhD, PharmD, or MD in life sciences, communications, or healthcare.
• Familiarity with:

- Newsletter tools (e.g., Ongage, HubSpot)

- Multimedia content production (video/podcast)

- Campaign analytics and performance tracking

- AI tools like ChatGPT for professional editorial use

Please follow HMP Global on LinkedIn for news and updates

Commercial Litigation Associate Attorney (Federal & Nat'l Counsel) - Mainline, Philadelphia, PA

2 Jobs available! - Junior and Mid-Senior Level!

Boutique Main Line Law Firm | Fortune 500 Transportation Clients

Haverford, PA (Philadelphia Main Line) | Flexible / Hybrid (3 days in/2 out)

Job Type: Direct Hire | Full-Time | Permanent

Experience: 1–2+ Years OR 3-5+ Years | Commercial Litigation (Federal Preferred)

Practice Area: Federal / Commercial Litigation (National Counsel Focus)

Our client, a boutique litigation law firm located in Haverford on the Philadelphia Main Line, is seeking a sharp junior Litigation Associate Attorney with 1–2+ years of experience AND a mid-senor level litigation lawyer with 3-5+ years of experience to support complex federal and commercial litigation matters. This is a hands-on role with meaningful responsibility early, working on sophisticated disputes for Fortune 500 transportation clients with matters that can involve cutting-edge legal issues. Federal and national litigation experience is strongly preferred. NOT insurance defense. Reasonable billables around 1,800 hours/year that includes plaintiff, flat-fee, and billable.

Key Responsibilities

• Develop and execute strategic case plans through detailed legal and factual analysis

• Draft, review, and file pleadings, motions, discovery materials, and legal memoranda

• Manage written discovery, including discovery disputes and case development

• Take and defend depositions; prepare witnesses and support hearings as needed

• Appear in court for hearings and proceedings, primarily in federal court settings

• Collaborate closely with clients and co-counsel to align on national litigation strategy

• Research and apply federal law to a range of disputes, including transportation and construction-related matters

• Provide practical guidance to help clients mitigate risk and resolve complex legal issues

• Stay current on federal litigation developments and emerging issues impacting active matters

• Support client relationship-building through clear, professional communication

Qualifications

• J.D. (Juris Doctor) from an ABA-accredited law school

• Active bar license in good standing (Pennsylvania, NJ a plus)

• 1–2+ years (OR 3-5+ years) of commercial litigation experience; federal litigation strongly preferred

• Strong legal research, analysis, and writing skills with high-quality work product

• Confident oral advocacy skills (or a demonstrated desire to grow quickly with real reps)

• Ability to manage matters independently with strong organization and follow-through

• Collaborative, team-oriented mindset with a client-service approach

• Interest in learning transportation law and related subject matter (prior experience not required)

Compensation & Benefits

• Competitive compensation (commensurate with experience) - 120k+ for junior, 150k+ for mid-level

• Bonus and annual raises

• Flexible work environment (hybrid/flexible scheduling) UP to 2 days out.

• Supportive, collegial team with strong training and growth runway

• High-level case exposure with national counsel-style responsibility

Why Apply: This is an excellent opportunity for either aa junior litigator or a more senior litigator who wants sophisticated federal work, early responsibility, and the chance to grow quickly in a boutique environment supporting major national clients. For confidential consideration, please apply directly and contact James Welch (Robert Half Legal) at and please include your current city, state, and zip code where you reside, along with a reliable telephone number and email address.

Equal Opportunity Employer (EEO). All applicants will be screened and contacted if appropriate. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to help you find great job matches faster.

Location: Hybrid to Malvern, PA, or East Windsor, NJ, if local. Remote if not local to Malvern, PA, or East Windsor, NJ

Salary: Commensurate with experience

Annual discretionary bonus eligible

Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match)

COMPANY

HMP Global is a leading healthcare event and education company, holding a dominant position in several therapeutic areas, including Oncology, Psychiatry and Behavioral Health, Cardiovascular, Wound Care, and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through over 475 global, regional, and local events, reaching more than 4 million users monthly through digital networks and social channels.

SUMMARY

The HMP Global Design Team is seeking a Digital Brand Designer with a strong foundation in brand design to help shape and share the stories of HMP Global's 60+ brands – an expert who can elevate brand expression while driving measurable performance across all digital channels. In partnership with marketing, education, and leadership teams, this role will contribute to a wide range of projects, including live and virtual events, national campaigns, social media initiatives, marketing materials, and brand building.

We're looking for a self-motivated collaborator, a strong problem solver, and an effective communicator who can generate innovative ideas and bring them to fruition. This professional will serve as a source of creative inspiration for the design team and employees across the organization, and understands how creative impacts outcomes, including registrations, conversions, CTR, engagement, revenue, audience growth, and full-funnel progression. The ideal candidate is fluent in designing for paid digital environments, SEO-driven content, and AI-optimized creative formats that accelerate performance.

As a pivotal member of the Design Team, you will collaborate closely with Marketing and Mar Tech/Digital Strategy to:

• Develop data-informed creative rooted in brand strategy
• Test new formats and rapidly iterate variations
• Establish best practices, design standards, and scalable templates for digital advertising and social media
• Ensure HMP Global's 60+ brands look world-class and perform at the highest level across all channels

This role is ideal for a designer who excels at the intersection of brand storytelling and performance marketing—someone who is equally passionate about aesthetics and analytics, and who views design not only as a craft but also as a measurable driver of growth.

RESPONSIBILITIES

Performance-Driven Creative Development

• Design creative specifically optimized for paid social and paid media
• (Facebook/Instagram, LinkedIn, YouTube, Google Display, programmatic, retargeting, affiliate placements, etc.)
• Create multiple variations of ads for testing messaging, visuals, CTA placement, and formats.
• Translate audience insights and funnel stage strategies (TOFU/MOFU/BOFU) into targeted design executions
• Serve as the design team expert for digital marketing—building templates and setting the standards for brands.

Brand Building

• Apply and evolve brand systems while maintaining consistency and clarity
• Elevate event and campaign creative through cohesive design, storytelling, typography, and layout
• Develop and maintain brand toolkits, templates, and scalable visual frameworks
• Own the creative vision and execution for an assigned therapeutic area, ensuring cohesive, high-quality design across all associated touchpoints

Quality & Continuous Improvement

• Maintain strong attention to detail through multiple rounds of creative variations and output formats.
• Stay current with creative trends, platform specs, design automation tools, and AI-enhanced workflows.
• Support fast-paced experimentation and rapid production cycles, without sacrificing quality.

QUALIFICATIONS

Must Have

• Bachelor's degree or higher in Fine Arts, Graphic Design, Computer Science, or equivalent professional experience
• 5+ years in design roles with emphasis on digital and performance creative
• Portfolio showing strong brand design AND proven examples of ads, paid social creative, or conversion-focused work
• Mastery of Adobe Creative Suite (After Effects a plus), Figma, and modern design tools
• Understanding of conversion psychology, marketing funnels, and best practices for performance creative across paid media and social
• Comfortable using data to guide creative decisions

Nice to Have

• Agency, healthcare, or publisher experience
• Understanding of A/B testing, CRO, analytics tools, or performance dashboards
• Knowledge of marketing tech stack (HubSpot, Blue Conic, SEMrush, etc.)

Success Traits

• Creative thinker with a performance mindset
• Fast, adaptable, iterative, and able to "ship" work rapidly for testing
• Exceptional communication and presentation skills
• Thrives in an energetic, fast-moving environment with competing priorities
• Team player

Please follow HMP Global on LinkedIn for news and updates

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast and Mid-Atlantic. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer's needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

We are seeking a Senior Data Architect to lead the design, modernization, and operational excellence of our enterprise data platform. This role blends hands on data architecture with cloud and on prem platform engineering, reliability, and DevOps practices.

The ideal candidate brings deep experience designing scalable data solutions, modernizing database environments, implementing automation and CI/CD pipelines, and driving platform reliability across mission critical systems. This role requires both strategic architectural thinking and hands on implementation across cloud services, relational databases, automation tooling, and enterprise system integrations.

The responsibilities of the position include, but are not limited to:

Data Platform Architecture & Modernization

• Architect scalable, secure, and high availability data platforms across cloud/hybrid environments
• Designing and overseeing database modernization initiatives (e.g., On-prem SQL server to managed services such as RDS or equivalent)
• Defining data storage strategies across relational and operational systems
• Establishing standards for availability, resilience, performance optimization, and cost efficiency
• Producing architectural diagrams and documentation to guide implementation and long-term platform strategy

Data Ingestion & Integration

• Designing and implementing scalable ingestion pipelines across enterprise systems
• Developing ingestion and transformation logic using SQL and Python
• Supporting integration patterns across APIs, batch systems, and event-driven architectures
• Designing monitoring and alerting mechanisms to ensure ingestion reliability and observability
• Enabling data availability for analytics and operational reporting without compromising system performance

Cloud & Infrastructure Engineering

• Architecting and managing cloud-based data services
• Designing monitoring frameworks using tools such as CloudWatch, New Relic, or equivalent
• Optimizing cloud infrastructure costs while maintaining performance and reliability
• Supporting secure access patterns, identity management, and operational governance

DevOps & Platform Reliability

• Implementing CI/CD pipelines for data and database deployments (Azure DevOps or similar)
• Establishing version control and automated deployment standards for data environments
• Improving SDLC processes for database and data platform releases
• Ensuring high system availability (99.9%+ targets) and proactive incident management
• Supporting incident response processes and RCA for data related systems and/or outages

Database Architecture & Performance Optimization

• Designing relational database schemas for scalability and performance
• Clearly define and implement indexing, partitioning, and query optimization standards
• Implementing backup, disaster recovery, business continuity and high availability strategies
• Guiding database tuning and performance monitoring practices

Governance & Technical Leadership

• Establishing data architecture standards and naming conventions
• Driving platform documentation and operational best practices
• Partnering with application, infrastructure, and analytics teams
• Serving as technical authority across data centric initiatives
• Mentoring engineers through design reviews and architecture governance

To be qualified for this position, you must possess the following:

• 8+ years of experience in data architecture, cloud engineering, or platform focused roles
• Strong experience with designing, implementing, and maintenance of data solutions across on-premises and cloud platforms (Snowflake/Databricks/MS Fabric, and SQL Server)
• Advanced SQL proficiency and strong Python coding skills
• Proven experience modernizing enterprise database environments
• Experience implementing CI/CD pipelines for data platforms, preferably Azure DevOps
• Strong understanding of database performance tuning and availability design
• Experience designing systems for high availability and operational reliability

The following skills are preferred, but not required:

• Experience with CDC, streaming, or event-driven ingestion architectures is a plus
• Familiarity with enterprise CRM (Salesforce, home grown) or billing platforms (Great Plains, Dynamics) and data integration across these as data sources into a cloud DWH
• Experience with Elasticsearch or similar search/indexing platforms
• Knowledge of cost optimization in data cloud environments – across storage, usage and data accessibility
• Experience working in highly regulated or operationally critical industries, influencing data governance principles and industry best practices

For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

GHR Education has an exciting opportunity for a Speech Language Pathologist (SLP) at a school near you!

Speech Language Pathologist (SLP) Job Details:

• Location: School in Berwyn, PA
• Schedule: Flexible hours! (full-time & part-time options)
• Start date: ASAP
• Pay: $66/HR (W2), $74/HR (1099)
• Benefits: Health, vision, dental, 401k
• Duties: Provide SLP services within a school setting. School for students with autism.

Speech Language Pathologist (SLP) Job Requirements:

• PA Speech Language Pathologist (SLP) license
• Experience working with people with autism preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information, please contact Megan at 484-567-9489 or

Commercial Construction Superintendent

Annual Salary: $105k - $115k DOE | Plus Full Benefits | Bilingual is a plus, but not required

Requirements:

• Must have 7 to 10 years' experience in Commercial Construction Superintendent
• College Construction Degree preferred
• OSHA 30 preferred
• In-depth understanding of budgets, invoicing, contracts, and all construction-related trades
• Strong attention to detail, verbal and written communication skills, time management, and personal organization
• Must be authorized to work in the United States
• Must have a Valid driver's license and dependable transportation
• Must pass drug screen and all required background checks.

Responsibilities:

• Estimate and manage commercial construction project(s)
• Determine needed resources (necessary manpower, equipment, and materials)
• Monitor the progress of construction activities on a regular basis to ensure the plan is following the established timeline
• Update status reports and other project-related documents
• Adhere to safety and OSHA guidelines

All employees must have proper PPE hard hat, work boots, safety vest, safety glasses and work gloves.

All SLS employees are required to comply with our Substance Abuse Prevention Policy as a condition of employment. SLS may condition offers of employment upon taking and passing of a post-offer/pre-employment drug screen.

Call 833-614-7139 if you have any questions after you apply. Otherwise, our team will follow up with you directly if qualified.

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer's needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

The LOA Specialist will play a critical role in overseeing compliance and administrative processes related to Leave of Absence (LOA) and Family and Medical Leave Act (FMLA). This role will also support broader HR initiatives, helping to develop and maintain HR policies, processes, and programs that reinforce the Pyle culture as the company continues to grow. The position will collaborate closely with the Loss Prevention team regarding Workers' Compensation matters as needed.

The responsibilities of the position include, but are not limited to:

• Administer and manage LOA and FMLA processes and ensure compliance with federal and state regulations
• Serve as a primary point of contact for employees regarding leave policies, benefits, and HR inquiries
• Partner with the Loss Prevention team as needed to coordinate leave-related information for Workers' Compensation cases
• Assist in developing, implementing, and maintaining HR policies and procedures; update and maintain policies on the company intranet
• Support benefits administration, including enrollment, communication, and issue resolution
• Maintain accurate records within HR management systems (HRIS) and compile regular and ad-hoc reports
• Ensure compliance with federal, state, and local employment laws and regulations
• Partner with HR team members and leadership to identify opportunities to improve processes and employee experience
• Participate in HR projects, trainings, and initiatives to support company growth and culture

To be qualified for this position, you should possess the following:

• Bachelor's Degree in Human Resources, Business Administration
• Minimum of two years' experience in benefits, preferably with exposure to LOA administration
• Demonstrated ability to meet deadlines in a fast-paced, high-volume environment
• Strong organizational, time management, and interpersonal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); HRIS experience is a plus
• Detail-oriented, with a strong understanding of HR compliance requirements

For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

My client is part of a larger company who is a key global player in the fermentation of microorganisms (yeasts and bacteria) for baking, taste, healthcare, and industrial biotechnology.

What you bring to the table

Wanting the opportunity to step into a key leadership position where your impact will be visible daily by having the autonomy to shape culture, modernize programs, and drive continuous improvement in quality, safety and sustainability performance—all while supporting a world-class fermentation company.

The ability to lead a team of 6 technicians in our QC and QA department while fostering a culture of excellence and ensuring that quality and safety are integrated into day-to-day operations and long-term strategies. While also being accountable for ensuring that the company's products and services meet the required quality standards.

Possessing the competency and having the responsibility of managing and monitoring company safety programs, policies and procedures that meet OHSA guidelines by planning, implementing and overseeing the Company's employee safety programs.

A few responsibilities you will have as the Quality and EHS Manager

• Development and implementation of quality standards, quality control plans, management systems, and policies and procedures

• Maintain the quality management system to ensure continuous improvement, including developing supporting standards and procedures and maintaining all related documentation

• Monitor and manage traceability of raw material quality and finished goods

• Responsible for updating facilities, policies, systems, and documentation to meet regulations set by federal, state, and local authorities, as well as all applicable certifying bodies

• Represent the company to external stakeholders such as certifiers, customers, and authorities while maintaining relationships with relevant external partnerships related to workplace health, safety, and environment

• Implement and renew the certifications required by customers and authorities

• Provide leadership for developing and directing quality assurance, inspection, laboratory, and quality improvement by scheduling and recording regular internal audits

• Promote company-wide quality awareness and compliance

• Manage the review and approval of complaints, non-conformances, and recommend corrective and preventative actions; lead root cause analysis and corrective action of nonconforming products (internally and externally)

• Ensure effective management of customer escalations, and timely and effective communication and resolution of issues that help drive customer satisfaction

• Ensure quality of finished goods based on legal and certification regulations, as well as customer needs

• Conduct and record environmental analyses, storage suitability, and other controls and analyses specified in the quality control plan during certain stages of production, storage, and shipment operations; provide information and guidance to relevant departments regarding the results of these analyses

• Manage and monitor safety KPIs for employee health and safety

• Implement safety training programs and initiatives for workplace safety

• Conduct risk assessments and implement preventative measures, ensuring they are followed daily

• Maintain documentation of the company's safety procedures, accidents, and related events

• Develop, manage, and maintain QHSE-related items at all levels (emergency evacuation to corporate initiatives)

• Develop an annual business plan to ensure the HSE management system meets business and legislated requirements

To succeed you must have

• Master of Science or bachelor's in microbiology, biotechnology, Quality management, Food science or a relevant degree program or a degree in an EHS related field of study.

• Multiple years of Health, Safety and Environment experience required, manufacturing experience preferred.

• Extensive experience in quality control operations in a Food, Biotech, high-tech industries, probiotics or Feed manufacturing industry is required

• Working knowledge of safety and environmental codes, OSHA, EPA regulations, and other regulatory agencies (Lockout-Tagout, Electrical Safety, Ergonomics, Air Quality and Emissions, Energy Management, etc.).

• Experience with behavior-based safety preferred (DuPont STOP).

• Background and expertise in HSE recordkeeping, reporting and compliance.

• Ability to work well under pressure, effectively handle conflict and demonstrate flexibility in work style to accommodate changing priorities and fixed deadlines.

• Experience and working knowledge of U.S. and Pennsylvania occupational health, safety and environmental regulations is preferred.

Job Description:

The primary responsibility of the Timecard Specialist I role is collecting approved client timecards for contractors to initiate the process of revenue generation to Judge. This role reports to the Timecard Supervisor.

Primary Responsibilities:

45% Collect Timecards

• Collects timecards from contractors and various web sites to remove them from the Missing List. • Performs day to day timecard transactions including verifying and recording time in client system by understanding and learning the timesheet workflow.

• Responsible for oversight and review of all time-related processes; ensures time data is accurate & entered in a timely manner.

25% Communicate internally and with contractors and clients.

• Sends weekly reports to Directors, Account Executives and Recruiters with notes regarding missing/pending/rejected timecards.

• Mails or emails invoices to clients for payment.

• Reaches out to contractors for missing timecards via email, TextUs app and by phone.

• Sends reminders to managers through the Missing Items list if they are electronic approval.

• Handles complaints or questions regarding timesheet discrepancies.

• Attends Zoom/Teams meeting with internal employees when necessary.

• Assists with tickets that come into the timecards portion of Customer Service.

20% Match Invoices

• Matches invoices with timecards for accuracy.

• Submits adjustments to payroll when necessary.

10% Development and Additional Responsibilities

• Stays current with industry trends and best practices through regular research and professional development

• Develops and maintains relevant skills

• Performs any other duties and tasks as assigned by management

Success Metrics:

• OKRs as determined by manager

• Required to meet weekly deadlines for invoicing and adjustments.

Required Competencies:

• Collaborative Partner

• Customer Service

• Detail Oriented

• Interpersonal Communication

• Time Management Experience

Requirements:

• High School education is required.

• Intermediate skill level in Word, Excel, and database management.

• Minimum two years customer service experience preferred.