Jobs in Arlington Heights
487 positions found — Page 4
Join Advocate Health as the General Surgery Residency Program Director and trauma surgeon in Park Ridge, IL —part of
Advocate Health, one of the largest nonprofit integrated health systems in the country.
At Advocate Health, we’re committed to being a Best Place to Care—where physicians are empowered, heard, and equipped to do their best work. You’ll be part of a leading integrated system with a shared commitment to innovation, well-being, and the communities we serve. Whether you're seeking professional growth, meaningful impact, or a team that lifts you up—this is where it starts.
We are seeking a skilled trauma surgeon to join our medical education team as the Program Director for our General Surgery
Residency Program. As the Program Director, you will play a crucial role in leading and overseeing our General Surgery
Residency program at Advocate Lutheran General Hospital and Advocate Christ Medical Center, both in the Chicagoland area. You will also provide clinical services as a trauma surgeon at our busy Level I center. Your expertise and guidance will be instrumental in shaping the future of our program and supporting the development of aspiring surgeons.
This is a full-time position with .5 FTE dedicated to the Program Director role, and .5 FTE for your clinical work as a
trauma/surgical critical care surgeon.
HIGHLIGHTS AND RESPONSIBILITIES
- Design, implement, and maintain a comprehensive curriculum that meets ACGME requirements and prepares residents for independent surgical practice.
- Oversee the recruitment, selection, and onboarding of new residents.
- Conduct regular evaluations of residents and faculty, ensuring timely feedback and documentation.
- Coordinate educational activities across both hospital sites to ensure consistency and quality of training.
- Engagement in scholarly activities.
- Facilitate faculty development and engagement in the educational mission.
- Promote a culture of professionalism, wellness, and inclusivity within the residency program.
- Support and encourage resident involvement in scholarly activity and research.
- Maintain program accreditation through compliance with institutional and ACGME policies.
- Lead the Clinical Competency Committee (CCC) and guide the Program Evaluation Committee (PEC).
ACCOUNTABILITIES
- Ensuring the residency program remains in good standing with the ACGME and Advocate’s GME office.
- Maintaining accurate and up-to-date program documentation, including resident files, evaluations, and curricular materials.
- Addressing resident concerns and performance issues in a timely and constructive manner.
- Reporting program outcomes and improvement initiatives to institutional leadership.
- Ensuring equitable and adequate clinical exposure and operative experience for all residents.
- Upholding ethical standards and fostering a safe, respectful learning environment.
- Monitoring and managing program resources, including faculty time and educational budgets, as applicable.
ADDITIONAL HIGHLIGHTS
- Be part of an integrated nationally recognized organization with physician-led medical group and embedded service line
- Leverage access to DAX Copilot, an AI-powered clinical documentation tool integrated with Epic, streamlining clinical workflows by generating draft patient notes for efficient review, editing, and signature
- Experience an environment that provides safe and equitable care for all patients
TRAINING AND EXPERIENCE REQUIRED
- The ideal candidate will have completed an accredited general surgery residency program and a fellowship in trauma/surgical critical care, however we are also open to considering other surgical specialties; our goal is to find a dynamic, dedicated professional who is passionate about advancing their career and making a meaningful impact on our young surgeons
- Board certified with a minimum of 5 years of clinical experience in addition to at least 3 years in a core faculty or other GME leadership role
- Excellent skills in leadership, relationship building and collaboration are essential in this position
BENEFITS
- Paid Time Off programs available for eligible positions
- Comprehensive health and welfare benefits, including medical, dental, vision, life, and disability coverage
- Retirement benefits, including 401(k) options with employer contributions and access to financial wellness resources
- Flexible spending accounts for eligible health care and dependent care expenses
- Family support benefits, which may include parental leave, adoption assistance, and surrogacy support
- Educational assistance and professional development programs
- Paid medical liability insurance
- Continuing Medical Education (CME) allowances
- Relocation assistance
- Compensation: $432,961 -$432.961, plus additional incentives and sign-on bonus eligible
About Park Ridge, Illinois
Chicago is a vibrant, world-class city known for its rich culture and welcoming Midwestern spirit. As the third-largest city in the U.S., it offers the perfect blend of urban energy and community charm. Whether you're strolling along the lakefront, exploring iconic museums, or enjoying deep-dish pizza in a local neighborhood, there's always something new to discover. Chicago's food scene is world-renowned, its arts and entertainment options are endless, and sports fans can cheer for legendary teams year-round. The city boasts miles of parks and trails, scenic beaches, and year-round festivals. From historic architecture to a thriving music scene and an ever-evolving culinary landscape, Chicago brings together tradition and innovation in one dynamic place. With excellent schools, a wide range of housing options, and a robust public transit system, it's a place where individuals and families alike can thrive. Experience a city that's as hardworking as it is fun-loving.
Join Advocate Health Care as an OB/GYN Physician in Park Ridge, IL —part of Advocate Health, one of the largest nonprofit integrated health systems in the country.
At Advocate Health, we’re committed to being a Best Place to Care—where physicians are empowered, heard, and equipped to do their best work. You’ll be part of a leading integrated system with a shared commitment to innovation, well-being, and the communities we serve. Whether you're seeking professional growth, meaningful impact, or a team that lifts you up—this is where it starts.
Highlights
~ Join an existing busy practice with 4 OB/GYN Physicians and 1 Advanced Practice Provider
~ Duties include: seeing patients in the office, taking call, providing labor and delivery coverage, performing gynecologic surgery, and working with residents
~ Outpatient clinic time at our site in Mount Prospect (1754 W Golf Road) with 1 day per week in Park Ridge on the hospital campus
~ Deliveries & surgeries at Advocate Lutheran General Hospital
~1:5 call schedule
~ Advocate Lutheran General Hospital features a Level III NICU, Level I trauma center, 24-hour MFM, and the highest level of subspecialty care
~ Advocate Lutheran General Hospital has the second largest maternity program in Illinois with more than 4,000 deliveries each year
Training and/or Experience Required
MD/DO
BC/BE in OB/GYN
Benefits
Paid Time Off programs available for eligible positions
Comprehensive health and welfare benefits, including medical, dental, vision, life, and disability coverage
Retirement benefits, including 401(k) options with employer contributions and access to financial wellness resources
Flexible spending accounts for eligible health care and dependent care expenses
Family support benefits, which may include parental leave, adoption assistance, and surrogacy support
Educational assistance and professional development programs
Paid medical liability insurance
Continuing Medical Education (CME) allowances
Relocation assistance
About Park Ridge, Illinois
Park Ridge is a picturesque suburb located 14 miles northwest of downtown Chicago, convenient to O'Hare Airport, major expressways, CTA and Metra trains allowing for an easy commute into the city while enjoying peaceful suburban living. Park Ridge is a prime residential community that retains its distinctive, small-town charm where community is a big part of this suburban town. The city's vibrant Uptown shopping area includes the Metra station, Public Library and several parks featuring live musical concerts and special events are held in the summer. Throughout the city, quiet tree-lined streets, pleasing architecture, excellent schools, centrally located library and ample parks help make Park Ridge one of the most desirable family communities in the Chicago area.
Job Description Summary:
The purpose of this job is to provide quality, appropriate and cost-effective medical care for patients.
Job Description:
Position Highlights:
- Position: Board Certified or Board Eligible Medical Oncologist/ Hematologist, fellowship trained – (3 positions)
- Location: Arlington Heights, IL
- Full Time - Schedule: Full time outpatient clinical oncologist/hematologist with rotating inpatient duties
- Certification: Medical Oncology and/or Hematology Board Certified or Eligible
- Salary Range: $275K- $572K. As a valued member of an integrated team, your placement within the pay range is dependent on a variety of factors, including but not limited to FTE, prior experience, certifications, degrees, subspecialties, projected volumes, and quality performance
Experience: The candidate will join our Hematologist/Oncologists in the Endeavor Health Medical Group, establishing the practice at Northwest Community Hospital. Qualified candidates must be excellent clinicians, be prepared to work towards 1-2 disease site sub specialization over 1-3 years and assist with the development and growth of related programs, including clinical research, quality, and education.
- $275K-$572K. The pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.
- Easy access for patients through our health system, integrated via Epic EMR
- Experience a diverse and inclusive environment ensuring safe and equitable care for all patients
- Be part of an integrated nationally recognized organization with physician-led medical group and embedded service line
Benefits and more
- Paid Time Off programs for eligible positions
- Health and welfare benefits such as health, dental, vision, life and Short- and Long-Term Disability
- 401(k) plan with up to 3% employer match, in addition to a 3% company contribution for a total employer contribution of up to 6% and other financial wellness programs
- Flexible spending accounts for eligible health care and dependent care expenses
- Family benefits such as parental leave, adoption assistance
- Educational Assistance Program
- Paid medical liability insurance
- CME allowance
A bout Endeavor Health
We are the third largest health system in Illinois with nine hospitals, nearly 2,400 beds, 27,000 team members and more than 6,000 best-in-class physicians and more than 300 local ambulatory locations. We serve an area of more than 4.2 million residents across six northeast Illinois counties – stretching 69 miles – from Lake County to Will County.
Candidates may apply directly to Dr. Bruce Brockstein, Division Head Hematology/Oncology, Medical Director, Kellogg Cancer Center, by submitting a CV and cover letter to Kelly Affetto, Physician Network & Business Development Manager,
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Description & Requirements
Join Advocate Health Care as an OB/GYN Physician in Park Ridge, IL —part of Advocate Health, one of the largest nonprofit integrated health systems in the country.
At Advocate Health, we’re committed to being a Best Place to Care—where physicians are empowered, heard, and equipped to do their best work. You’ll be part of a leading integrated system with a shared commitment to innovation, well-being, and the communities we serve. Whether you're seeking professional growth, meaningful impact, or a team that lifts you up—this is where it starts.
Highlights
Join an existing busy practice with 4 OB/GYN Physicians and 1 Advanced Practice Provider
Duties include: seeing patients in the office, taking call, providing labor and delivery coverage, performing gynecologic surgery, and working with residents
Outpatient clinic time at our site in Mount Prospect (1754 W Golf Road) with 1 day per week in Park Ridge on the hospital campus
Deliveries & surgeries at Advocate Lutheran General Hospital
1:5 call schedule
Advocate Lutheran General Hospital features a Level III NICU, Level I trauma center, 24-hour MFM, and the highest level of subspecialty care
Advocate Lutheran General Hospital has the second largest maternity program in Illinois with more than 4,000 deliveries each year
Training and/or Experience Required
MD/DO
BC/BE in OB/GYN
Benefits
Paid Time Off programs available for eligible positions
Comprehensive health and welfare benefits, including medical, dental, vision, life, and disability coverage
Retirement benefits, including 401(k) options with employer contributions and access to financial wellness resources
Flexible spending accounts for eligible health care and dependent care expenses
Family support benefits, which may include parental leave, adoption assistance, and surrogacy support
Educational assistance and professional development programs
Paid medical liability insurance
Continuing Medical Education (CME) allowances
Relocation assistance
About Park Ridge, Illinois
Park Ridge is a picturesque suburb located 14 miles northwest of downtown Chicago, convenient to O'Hare Airport, major expressways, CTA and Metra trains allowing for an easy commute into the city while enjoying peaceful suburban living. Park Ridge is a prime residential community that retains its distinctive, small-town charm where community is a big part of this suburban town. The city's vibrant Uptown shopping area includes the Metra station, Public Library and several parks featuring live musical concerts and special events are held in the summer. Throughout the city, quiet tree-lined streets, pleasing architecture, excellent schools, centrally located library and ample parks help make Park Ridge one of the most desirable family communities in the Chicago area.
Join Advocate Health Care as an OB/GYN Physician in Park Ridge, IL —part of Advocate Health, one of the largest nonprofit integrated health systems in the country.
At Advocate Health, we’re committed to being a Best Place to Care—where physicians are empowered, heard, and equipped to do their best work. You’ll be part of a leading integrated system with a shared commitment to innovation, well-being, and the communities we serve. Whether you're seeking professional growth, meaningful impact, or a team that lifts you up—this is where it starts.
Highlights
~ Join an existing busy practice with 4 OB/GYN Physicians and 1 Advanced Practice Provider
~ Duties include: seeing patients in the office, taking call, providing labor and delivery coverage, performing gynecologic surgery, and working with residents
~ Outpatient clinic time at our site in Mount Prospect (1754 W Golf Road) with 1 day per week in Park Ridge on the hospital campus
~ Deliveries & surgeries at Advocate Lutheran General Hospital
~1:5 call schedule
~ Advocate Lutheran General Hospital features a Level III NICU, Level I trauma center, 24-hour MFM, and the highest level of subspecialty care
~ Advocate Lutheran General Hospital has the second largest maternity program in Illinois with more than 4,000 deliveries each year
Training and/or Experience Required
MD/DO
BC/BE in OB/GYN
Benefits
Paid Time Off programs available for eligible positions
Comprehensive health and welfare benefits, including medical, dental, vision, life, and disability coverage
Retirement benefits, including 401(k) options with employer contributions and access to financial wellness resources
Flexible spending accounts for eligible health care and dependent care expenses
Family support benefits, which may include parental leave, adoption assistance, and surrogacy support
Educational assistance and professional development programs
Paid medical liability insurance
Continuing Medical Education (CME) allowances
Relocation assistance
About Park Ridge, Illinois
Park Ridge is a picturesque suburb located 14 miles northwest of downtown Chicago, convenient to O'Hare Airport, major expressways, CTA and Metra trains allowing for an easy commute into the city while enjoying peaceful suburban living. Park Ridge is a prime residential community that retains its distinctive, small-town charm where community is a big part of this suburban town. The city's vibrant Uptown shopping area includes the Metra station, Public Library and several parks featuring live musical concerts and special events are held in the summer. Throughout the city, quiet tree-lined streets, pleasing architecture, excellent schools, centrally located library and ample parks help make Park Ridge one of the most desirable family communities in the Chicago area.
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, youll stay busy with a variety of earnings opportunities and can work when it works for you. Whether youre looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
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* Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
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* Quick and easy start: Sign up in minutes and get on the road fast.**
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Basic Requirements
* 18+ years old*** (21+ to deliver alcohol)
* Any car, scooter, or bicycle (in select cities)
* Driver's license number
* Social security number (only in the US)
* Consistent access to a smartphone
How to Sign Up
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**Subject to eligibility..
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Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
by Jobble
Medicus has partnered with facilities in southern Illinois that have opportunities for a skilled Interventional Radiologist to provide locum coverage.
About the Opportunity:
- Schedule: Monday-Friday, 8a-5p
- Setting: Onsite
- Daily Volume: 45 RVUs
- Cases: IR and general DX
- Required Procedures: Aspiration, drainage, catheterization, biopsy, CT guidance, injections, etc.
- Technology: RPCE Tech Stack & Powerscribe 4.0
- Must be board-certified
- Paid travel & expenses
During your time off, tour a regional art museum, hike trails in nearby parks, and attend live performances at a restored theater.
Please apply to learn more.
RAD - 72228
Benefits
Work with a dedicated recruiter invested in your success.
Gain access to leading hospitals and healthcare facilities nationwide.
Maximize earnings with competitive pay rates.
Have peace of mind with comprehensive malpractice coverage.
Receive expert support from our in-house team for licensing and credentialing.
Enjoy complimentary travel and lodging arranged by our dedicated travel team.
Experience simplified assignment management and timesheet submittals via the Medicus Portal.
Unlock exclusive perks by joining the My Medicus Loyalty Program after your first shift.
About Medicus
Medicus Healthcare Solutions is the 4th largest locum tenens staffing firm in the United States. We have been partnering with top talent in the healthcare industry since 2004. Our team will work with you to find the best opportunity that fits your profile as well as your professional goals, needs, and lifestyle preferences.
Illinois
Ready to join the locum tenens lifestyle?
Complete our quick job application to get started!
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:Providing daily supervision and mentorshipManaging household routines and student schedulesAdministering medications and ensuring student wellnessDriving students to activities, as well as planning and actively engaging in developmental and recreational activities with studentsLeading daily devotions and accompanying students to Sunday ChapelOverseeing budgeting and household reportingUpon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off.On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savingsRelocation assistance and paid training providedPaid time off provided at designated times throughout the yearQualifications:
Qualifications include:Experience working or volunteering with youthThis is a two-person role for couples legally married for at least two yearsBoth spouses must be age 27 or olderNo more than three dependent children may reside in the student homeCommitment to a smoke-free and weapon-free campus; no alcohol permitted while on dutyPet limitations: only fish and one dog of approved breeds allowedValid U.S. driver’s license and ability to become certified to drive student home vansComfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)High school diploma or GED requiredAbility to lift to 50 lbs.Demonstrated integrity and professionalism; MHS staff serve as role models for studentsThis is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: Patient Care Technician - CVICU + MICU
- Location: Glenbrook, IL
- Full Time/Part Time: Full time, 36 hours/week
- Hours: 7am-7:30pm, Rotating weekends
- Required Travel: No
What you will do:
- Work under the supervision of a RN to deliver patient care
- Assist with Vital Signs (includes manual blood pressure), 12-Lead EKG, Bladder Ultrasound, Foley catheter and IV adapter removal, sterile specimen collection, bathing, beds, ambulating, turning, hourly rounding, blood glucose, feeding, admitting patients to room, preparing patients for discharge and any other duties delegated by the Registered Nurse
- Assist with the implementation of a patient specific care plan
- Participate in other activities which are essential to the functioning of the patient care unit
- Positively contributing to safety outcomes and promoting high quality patient experience
What you will need:
- Education: Eligible to work in the U.S., and completion of an accredited certified nursing assistant (C.N.A.) training course preferred, or completion of at least one nursing clinical rotation in medical or surgical preferred
- Certification: Current BLS certification for Healthcare Provider issued by either American Heart Association required.
- Experience: 1 year of customer service preferred and/or prior nursing assistant experience preferred
Benefits (For full time or part time positions):
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Access Representative II
Position Highlights:
* Position: Patient Access Representative II
* Location: Arlington Heights, IL
* Part-time (20 hours)
* Hours: Week One: Thursday (3pm-11:30pm), Saturday (9am-5:30pm); Week Two: Sunday (9am-5:30pm), Tuesday (3pm-11:30pm), Thursday (3pm-11:30pm), Rotating weekends and holidays
* Travel: N/A
What you will do:
* Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location. Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Cancer Services.
* Interacts with patients and their representatives to collect and interpret all required demographic, insurance, financial, and clinical data necessary to facilitate patient check in and registration at point of service. Offers and/or schedules interpreter services for patients when necessary. Obtains and scans general consent for treatment, identification and insurance cards, Coordination of Benefits and other appropriate documents. Obtain and submit National Provider Identification (NPI) for providers not on staff ordering outpatient diagnostic tests. Interpret physician orders for completeness and compliance with regulatory agencies and NCH policies. Informs patients of registration processes and privacy notification, establishes financial responsibility to meet internal, regulatory or payer requirements. When applicable, completes the Medicare Secondary Payer (MSP) questionnaire and discusses potential deferral of services according to NCH policy. Initiates the Medicare Advance Beneficiary Notice (ABN), as appropriate, and explains payer policies to patients. Streamlines check in process for patient previously pre-registered and appropriately updates the account for changes identified upon arrival. Reviews physician's orders for compliance with the Illinois Department of Public Health (IDPH), and the Center for Medicare & Medicaid Services (CMS) regulations and NCH and medical staff office policies.
* Ensures financial protocols and requirements are met. Refers patients to Financial Counselors for identification of financial assistance options. Identify clinical and financial criteria that require involvement of Case Management team or Financial Counseling. Collaborate with internal and external customers to provide timely resolution to third party payer requirements prior to date of service. Minimizes third party payer denials by verifying authorization of service prior to forwarding patients to service delivery areas. Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services. Provides support to primary care practices and specialty care providers regarding utilization, authorization and referral activities. Communicates effectively with service delivery areas when unresolved financial issues impact appointment schedules.
* Proficient in the use of CPT and ICD codes, and utilizes online payer resources. Utilize estimator to determine financial responsibility and attempt to secure all financial responsibility prior to the date of service. Meet monthly cash collection goals as determined collaboratively by Department Director/Manager. Maintain registration accuracy by meeting or exceeding expectations with 97% or higher accuracy score. Resolve all work queues within Department standards determined time period to release bill holds to ensure timely reimbursement. Log cash collected receipts and maintain balanced cash at all times.
* Coordinates scheduling of service areas for patients requiring multiple tests. Identify and assign electronic educational programs for scheduled services. Explains patient prep and way finding instructions to patient. Collaborates with physician offices to check-in appointments and schedule tests post-physician office visits at offsite NCH locations
* Electronically records all required and updated information on patient accounts in multiple hospital information systems according to Emergency Medical Treatment and Active Labor Act (EMTALA), the Health Insurance Portability and Accountability Act (HIPAA), payer, and other applicable regulations and standards.
* Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient's arrival.
* May do basic precepting for new hires and acts as a resource team member for performance improvement activities and a super user for various registration and scheduling related systems.
* May perform as a patient receptionist/greeter. Assists patients with way finding and transport needs. Contacts clinical departments and scheduling staff as needed to assist in promoting the efficient flow of patients and prioritization of service scheduling and admissions. Assists with other tasks to support the clinical department as determined by the Manager of Patient Access.
* Performs customer service standards by adhering to the AIDET principles. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible.
* Adheres to all Northwest Community Hospital standards, policies, and procedures and reports compliance concerns to management staff.
What you will need:
* Education: High school diploma required. College degree preferred.
* Skills: Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician's and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient's family and physician's, Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer
* Experience: Minimum 2 years of customer service work experience required, Minimum of 1 year experience in a healthcare patient access department or hospital required, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required, Epic Registration and/or Scheduling experience preferred
* Certification: Successful on-the-job completion of NCH Patient Acce