Jobs in Addison, TX

Location: Richardson, TX (HQ)

Company: Sara’s Mediterranean Market

Reports to: COO / CEO

Department: Merchandising & Operations

Sara’s Mediterranean Market is a high-volume, family-owned specialty grocery and food retailer preparing for its next phase of growth, including a second flagship location and future expansion. We are seeking an experienced Director of Purchasing & Supply Chain to lead all procurement, category management, and inventory strategy across the business.

This role is responsible for owning margin, availability, and vendor strategy across grocery and related categories. The ideal candidate brings deep grocery procurement experience, strong vendor negotiation skills, and the ability to build scalable systems and discipline as the company grows.

This is a hands-on leadership role with high visibility and direct impact on profitability and operational excellence.

• Own purchasing strategy across all grocery and related categories, including dry goods, specialty imports, frozen, dairy, beverage, and private label.
• Lead SKU rationalization, assortment planning, and category performance reviews.
• Develop and execute category-level margin, pricing, and promotion strategies.

• Lead all vendor negotiations, including cost reductions, payment terms, freight, rebates, and promotional funding.
• Build and maintain strong supplier relationships while continuously improving cost structure and service levels.
• Identify and onboard new vendors aligned with quality, authenticity, and margin objectives.

• Establish inventory discipline including open-to-buy, turns, min/max, and forecasting processes.
• Reduce out-of-stocks, overstocks, and dead inventory.
• Partner with operations and finance to align purchasing with sales forecasts and cash-flow targets.

• Implement scalable purchasing systems, controls, and reporting.
• Improve PO accuracy, receiving compliance, and shrink reduction.
• Develop backup coverage and eliminate single-point dependencies in purchasing processes.

• Partner closely with COO, GM, Finance, Operations, and Merchandising teams.
• Provide clear reporting on margins, turns, vendor performance, and category health.
• Hire, train, and develop future buyers or category managers as the business scales.

• 7+ years of progressive experience in grocery procurement, category management, or supply chain leadership.
• Experience in a $50M+ grocery or specialty retail environment.
• Proven success managing multi-category purchasing and vendor negotiations.
• Strong financial acumen with demonstrated impact on margin and inventory turns.
• Advanced Excel and ERP / inventory system proficiency.

• Experience with retailers such as H-E-B, Central Market, Sprouts, Whole Foods, Costco, or similar.
• Private label or proprietary brand experience.
• Multi-unit or expansion-stage company experience.

• Highly organized and detail-oriented
• Data-driven decision maker
• Comfortable holding vendors and internal teams accountable
• Strong communicator with executive presence
• Able to operate independently and make decisive recommendations
• Comfortable working in a fast-paced, entrepreneurial environment

• High-impact leadership role with direct influence on profitability and growth
• Opportunity to build best-in-class procurement systems from the ground up
• Work with a passionate, quality-driven leadership team
• Be part of a respected, family-owned brand entering its next growth chapter

Competitive base salary plus performance-based incentive tied to margin improvement, inventory turns, and supply-chain KPIs. Full benefits included.

Apply directly via LinkedIn or email your resume to:

At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.

POSITION SUMMARY:

Reporting to the Department Director, the Category Manager has oversight to center store categories in terms of itemization, innovation, and financial performance. The Category Manager qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. The role is responsible for organizing and articulating the near and long-term strategic vision of their assigned categories and communicating that vision across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Negotiate costs, promotions, assortment, and other metrics with vendors/suppliers for assigned categories of products managed;
• Analyze sales and profit performance for assigned categories and suppliers/vendors and make appropriate business decisions related to results;
• Assist procurement team in appropriate inventory management and creation of purchase orders for products handled through our self-distribution process. Negotiate favorable costs and terms;
• Dedicate appropriate time and effort into innovation of assortment and merchandising for assigned categories. Responsible for driving sales growth with new items and promotions;
• Complete full Category Review Process with all assigned categories minimally once per year;
• Accountable to full financial performance of the assigned categories;
• Provide strong customer service to Team Members;
• Manage relationships with Strategic Vendor Partners and garners support (financial, resources) to sustain the strategic vision;
• Develop Category Business Plans (CBP) for managed categories (if applicable);
• Work collaboratively with all Team Members to create effective vendor relationships establish strategic relations with key suppliers, and manage vendor funding to drive profitable category growth;
• Approve section sizes and adjacencies in schematic plans for individually managed categories;
• Assist with creation of business case for capital expenditures (shelving, fixtures, and store layout) to present to Senior Management;
• As required by specific department work with support staff and distribution center staff to maintain appropriate inventory levels, acceptable turns and good code dating for items purchased into the distribution centers;
• Perform other duties as assigned.

SKILLS AND QUALIFICATIONS:

• Bachelor's degree in Business or related field or equivalent work experience, preferred;
• Three (3) to five (5) years of experience in product negotiation and procurement;
• Knowledge of supplier and logistic systems, as well as knowledge of the federal grade/product standards and regulations;
• Understanding of store operations and merchandising methodologies and practices;
• Ability to integrate with local management, be part of a team, and drive business results;
• Ability to be persuasive and relentless in reinforcing the best interests of the company;
• Effective communicator, particularly when it comes to discussing Human Resources/Compliance matters with management or regular employees;
• Must have a great deal of integrity;
• Ability to work well under pressure and multitask;
• Bilingual (English and Spanish) preferred..

PHYSCIAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below representative those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools, or controls;
• Successful performance requires vision abilities that include close vision and the ability to adjust focus;
• The work environment is typical of an office and retail store. The noise level ranges from quiet to loud;
• Ability to drive and flexible to travel to all company locations as required.

IMPORTANT DISCLAIMER NOTICES

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

At Heritage Grocers Group, how we work is defined by shared values that include integrity, respect and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, establishing friendships and making a difference in our communities.

POSITION SUMMARY:

Reporting to the Chief Merchandising Officer, the Director, Center Store has oversight to center store categories in terms of itemization, innovation and financial performance. Center Store categories include, but are not limited to, Grocery, Beverage, Beer/Wine, Liquor, Dairy, Deli, Frozen Foods, HBA and General Merchandise. The Director of Center qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. The role is responsible for organizing and articulating the near and long-term strategic vision of the department and communicating that vision across the organization. The Role is also responsible for daily management of the department team of Category Managers, Purchasing Assistants, as well as a dotted line leadership of the schematics, replenishment, merchandising and support teams. The Role requires direct management of some categories.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• General oversight of the performance of the Center Store Department's Category Management Team.
• Negotiate costs, promotions, assortment and other metrics with vendors/suppliers for assigned categories of products managed.
• Analyze sales and profit performance for assigned categories and suppliers/vendors and make appropriate business decisions related to results as well as for the entire department.
• Assist procurement team in appropriate inventory management and creation of purchase orders for products handled through our self-distribution process. Negotiate favorable costs and terms.
• Dedicate appropriate time and effort into the innovation of assortment and merchandising for assigned categories and the department overall.
• Responsible for driving sales growth with new items and promotions.
• Complete full Category Review Process with all assigned categories minimally once per year.
• Accountable to full financial performance of assigned categories and the financial performance of the entire department.
• Provide strong customer service to Team Members.
• Manage relationships with Strategic Vendor Partners and garners support (financial, resources) to sustain the strategic vision.
• Develop Category Business Plans (CBP) for managed categories.
• Work collaboratively with all Team Members to create effective vendor relationships; establish strategic relations with key suppliers and manage vendor funding to drive profitable category growth.
• Approve section sizes and adjacencies in schematic plans for individually managed categories.
• Assist with creation of business case for capital expenditures (shelving, fixtures, and store layout) to present to Senior Management.
• Provide daily performance and administrative leadership of the department team.
• Perform other duties as assigned.

SKILLS AND QUALIFICATIONS:

• Bachelor's degree in business or related field or equivalent work experience, preferred.
• Five (5) to seven (7) years of experience in product negotiation and procurement.
• Knowledge of supplier and logistic systems, as well as knowledge of the federal grade/product standards and regulations.
• Understanding of store operations and merchandising methodologies and practices.
• Ability to integrate with local management, be part of a team, and drive business results.
• Ability to be persuasive and relentless in reinforcing the best interests of the Company.
• Effective communicator, particularly when it comes to discussing Human Resources/Compliance matters with management or the department.
• Ability to work well under pressure and multitask.
• Bilingual (English and Spanish) preferred.

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
• Successful performance requires vision abilities that include close vision and the ability to adjust focus.
• The work environment is typical of an office and retail store. The noise level ranges from quiet to loud.
• Ability to drive and flexibility to travel to all company locations as required.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Location: Dallas–Fort Worth, TX

Type: Full-Time Executive

Industry: Specialty Retail • Grocery • CPG • Food Manufacturing

Reports to: CEO

Sara’s Mediterranean Market is one of the fastest-growing specialty food companies in Texas, known for our award-winning bakery, curated grocery experience, and high-volume fresh food departments. With over 30 years of history and a major expansion underway—including a new 35,000 sq ft flagship in Frisco and rapidly growing manufacturing capabilities through BMF Baking Co.—we are building a world-class, multi-unit, multi-channel enterprise.

We are now seeking a transformational Chief Operating Officer (COO) to help us scale from a founder-led organization to a sophisticated, operationally excellent, financially disciplined company capable of doubling and tripling in value over the next 3–5 years.

The COO will be the operational engine of the company—responsible for building systems, people, financial discipline, and scalable infrastructure across all locations. This executive will oversee day-to-day operations, drive the P&L, and partner directly with the CEO to execute our long-term vision.

This role is perfect for a leader who has grown high-volume grocery, specialty retail, or food manufacturing operations and knows how to take a family-owned business into its next era of disciplined, sustainable growth.

Operational Excellence

• Own all store operations across departments: grocery, produce, bakery, grill, and butcher shop
• Standardize SOPs and operational systems across locations
• Build a high-performance culture with clear expectations, KPIs, and accountability
• Improve efficiency, reduce shrink, and elevate customer experience

Financial Discipline & P&L Management

• Lead weekly/monthly P&L reviews with department heads
• Build budgeting, forecasting, and labor models
• Create inventory, waste, and cost-control systems
• Partner with CFO on financial strategy, reporting, and capital planning

Expansion & New Store Development

• Lead the execution of our new Frisco flagship (35,000 sq ft, 2026 opening)
• Build repeatable store-opening playbooks for future growth
• Manage vendor relationships, construction timelines, and critical-path decisions

Leadership & Organizational Development

• Coach and develop department leaders and GMs
• Create scalable reporting structures and performance dashboards
• Strengthen communication and alignment across the company

• A proven operational leader with 10+ years in grocery, specialty retail, or food manufacturing
• Experienced running $50M–$200M+ P&Ls
• Strong in financial management, decision-making, and execution
• Obsessed with systems, discipline, efficiency, and accountability
• Comfortable building an organization that can scale from 2 stores → 5 → 10
• A strategic partner who ensures the CEO can focus on vision, partnerships, and growth
• A builder who thrives in a fast-paced, entrepreneurial environment

• Whole Foods Market
• H-E-B
• Wegmans
• Sprouts
• Fresh Market
• High-growth CPG or food manufacturing
• Multi-unit grocery/retail operators

• Rare opportunity to transform a 30-year family brand into a category-defining regional chain
• Direct impact on doubling or tripling enterprise value
• A leadership team deeply committed to growth, quality, and guest hospitality
• Competitive executive compensation package
• Ability to build the systems, culture, and structure that will shape the company for the next decade

If you are a builder, a disciplined operator, and a leader who can turn vision into execution, we’d love to meet you.

Apply directly via LinkedIn or email your resume to:

Avantor is looking for a dedicated Reliability & Maintenance Mechanic to optimize our NuSil team, delivering results against some of the most complex business and technology initiatives.

This full-time, first shift opportunity is located at our Irving, TX facility. If you have experience as an oil field or industrial machine mechanic, a background in facilities maintenance, groundskeeping, welding, construction, pipeline, fabrication or repairing and maintaining equipment - let's talk!

The team

Avantor's Biomaterials and Operations team is part of our NuSil Technology business unit. This team supports the maintenance and reliability department by helping with the maintenance and workflow of the facility.

What we're looking for

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  Education: High school diploma or equivalent required

  
  
  
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  Experience: 3-5 years relevant mechanical experience

  
  
  

Preferred Qualifications

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  High school diploma or equivalent preferred

  
  
  
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  Technical school preferred

  
  
  
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  Previous facilities maintenance experience repairing and maintaining equipment and machinery preferred

  
  
  

How you will thrive and create an impact

The Reliability & Maintenance Mechanic performs essentially the same duties as Mechanic, but under limited supervision and with an increasingly wider range of duties of a more complex nature, such as: working in more than one of the maintenance trades as hydraulics, plumbing, refrigeration, electrical, sheet metal fabrication, and welding. Interprets blueprints, sketches, layouts, wiring diagrams, drawings, and specifications. Sets up and operates all tools and equipment necessary to perform work assigned. Typically requires completion of a formal apprenticeship or equivalent training and experience. May train and oversee daily duties of Mechanic.

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  Observes mechanical devices in operation and listens to their sounds to locate causes of trouble.

  
  
  
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  Dismantles devices to gain access to and remove defective parts.

  
  
  
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  Examines form and texture of parts to detect imperfections.

  
  
  
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  Inspects used parts to determine changes in dimensional requirements.

  
  
  
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  Adjusts functional parts of devices and control instruments.

  
  
  
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  Repairs or replaces defective parts.

  
  
  
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  Installs special functional and structural parts in devices.

  
  
  
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  Lubricates and cleans parts.

  
  
  
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  Starts devices to test their performance.

  
  
  
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  May set up and operate drill press, grinder, and other metalworking tools to make and repair parts.

  
  
  
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  May initiate purchase order for parts and machines.

  
  
  
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  Repairs electrical equipment.

  
  
  
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  Must be regular and punctual in attendance

  
  
  
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  Responsible for maintaining quality within the scope of the job description.

  
  
  

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

As a member of our underwriting support team, you will provide high level support to the underwriting function. In this role, you will assist in the preparation of new business quotes and policy issues, as well as rating both new business and renewal applications, while maintaining accuracy and targeted due dates.

Responsibilities:

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• Complete portfolio process (RPA) prior to renewal date
  
  
• Complete pre-underwriting process of renewals by Underwriter due date and new business submissions
  
  
• Coordinate the pre-underwriting process which includes, but is not limited to:
  
  
• Review of application
  
  
• Request for add'l info from agent or PMA staff
  
  
• Classification of exposures
  
  
• Ordering RMA, D&B, MVR's and synopsis
  
  
• Completion of loss trend and development
  
  
• Analysis of large claims and loss trends
  
  
• Review of prior audits
  
  
• Complete new business, renewal and financial notification forms.
  
  
• Attend and fully participate in all Team and Underwriting Meetings
  
  
• Meet with assigned underwriter weekly to discuss and prioritize work processes and tasks
  
  
• Process work in a timely and accurate manner
  
  
• Rate and issue WC new business and renewal policies. Provide instruction to the Rating Center for completion of PAL lines new business and renewal policies.
  
  
• Issue WC and Auto state filings as required.
  
  
• Review correspondence including: Mid-term endorsement requests, Cancellation requests, WC Bureau letters. Respond to inquiries within UA authority.
  
  
• Maintain Corporate Underwriting Image Standards.
  
  
• Contact producers and insureds to obtain information and expedite service.
  
  
• Visits Agents with an Underwriter for the purpose of establishing contact and acquainting them with work routines.
  
  
• May assume a major role in training new hires, special projects, and learning & presenting new material to other Underwriting Assistants.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

#LI-Hybrid

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• High School diploma or equivalent.
  
  
• 3 years commercial underwriting assistant experience working with small and mid-sized accounts.
  
  
• Experience working with internal/external clients
  
  
• Ability to maintain professional, proficient working relationships
  
  
• Strong team skills.
  
  

#LI-Hybrid

About the Role

Impact you will make

Software Engineer with FinThrive is responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of our Patient to Payment technology suite. The ideal candidate will have experience with software development practices and patterns, as well as direct experience in supporting enterprise-level cloud-based solutions. Collaborating on a high energy team that provides an opportunity for flexibility of responsibility, schedule and location.

You will help create and maintain our software and establish best practices. Key impact:

• 
  
  
• Create or update components of multi-million-dollar revenue claims products
  
  
• Work with cutting edge web technologies and modernize older applications
  
  
• Build cloud based software using modern CI/CD practices
  
  

What you will do

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• Develop new features and maintain/enhance existing functionality
  
  
• Work within and maintain an extensible and performant system architecture
  
  
• Perform code review, unit test coverage, and continuous improvement
  
  
• Monitor and fix security vulnerabilities
  
  
• Support automation and productivity
  
  
• Communicate effectively with team members and project leadership about technical deliverables and hurdles
  
  
• Seek opportunities to incorporate new technologies into the product's technology stack when they can add value
  
  
• Work directly with support organizations to resolve production issues
  
  
• Provide application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects
  
  
• Troubleshoot and resolve functional and performance related issues
  
  
• Update documentations for code written, deployment instructions, and support
  
  

What you will bring

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• Bachelor's degree in software engineering or related field; alternative 4+ years of software engineering experience
  
  
• Experience in developing software in an Agile environment
  
  
• Good knowledge of Visual Studio, C#, ASP.Net MVC, ASP.Net, SQL, WebAPI
  
  
• Experience with modern web development with modern JS and TS frameworks
  
  
• Angular experience
  
  
• OOD & Design Patterns, e.g., Inversion of Control (Microsoft Dependency Extensions / Autofac/Unity)
  
  
• Experience with unit testing frameworks (nUnit, Moq, MSTest, nspec, etc.)
  
  
• Excellent oral and written communications skills
  
  
• Basic understanding of CI/CD and integration of automation into CI/CD
  
  
• Effective communication skills and ability to collaborate with developers and product owners
  
  

What we would like to see

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• Strong understanding of .NET
  
  
• Azure Knowledge
  
  
• Continuous Integration experience and understanding
  
  
• Automated Testing & Continuous Integration experience
  
  
• Test Driven Development (TDD) experience
  
  
• Cloud base software development experience
  
  
• Healthcare domain knowledge, specifically in the areas of Patient Accounting, HIM, Revenue Cycle and IT integration
  
  
• Knowledge of software development best practices; proven ability to monitor code quality and unit test coverage, security vulnerabilities
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

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• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Avantor | NuSil is looking for a Quality Assurance (QA) Specialist to join our Irving, TX team. The Specialist supports daytoday manufacturing processes by independently testing of and releasing products, doing so by assessing quality documentation and following preestablished procedures to determine material dispositions.

What we're looking for

• Education: High School completion or equivalent (GED) is required; Associate or Bachelor's degree is preferred
• Experience: Minimum of 0 years of experience with an Associate or Bachelor's degree; or 1 year of experience in Quality or with Inventory Control Systems (e.g., SAP) and 1+ years of experience with a Product Lifecycle Application (e.g., Agile) with a High School diploma/GED
• Collaboration Tool: Basic Computer Skills (Word, Excel, Outlook)

How you will thrive and create an impact

• Utilize analytical tools such as Gas Chromatography (GC), and other QC/QA laboratory equipment to execute testing, troubleshoot results, and ensure product quality.
• Ensure compliance with company quality standards and industry regulations to maintain quality within the scope of the job description. This includes documentation and reporting.
• Performs routine cleaning and housekeeping duties, ensuring workstations are clean and properly maintained.
• Supports office inventory upkeep, ensuring supplies are properly stocked, labeled, and accessible.
• Controls documentation via tracking tools, replacing documentation with current revisions as appropriate.
• May determine and advise other functions on the implementation of quality standards (ISO).
• Upon request, may produce documents and defends practices during ISO 9001 internal audits.
• Evaluates records for conformance to GDP and recommends corrections to author.
• Independently evaluates data for accuracy and completeness, and releases/troubleshoots data from incoming raw materials and finished products.
• May initiate documentation to move released material and determine product disposition.
• Closes variance reports as appropriate in the inventory control system used in Manufacturing and Quality.
• Generates variance reports or other product related reports in the inventory control system used in Manufacturing and Quality.
• Independently evaluates and releases batches from the shelf-life database in the inventory control system used in Manufacturing and Quality.
• Follows applicable safety procedures.
• Acts as back-up to other team members as needed when assigned.
• Performs other duties as assigned.

#LI-Onsite

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

About the Role

Impact you will make

The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.

Regional Customer Success Leader

What You Will Do

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• Report to the SVP, Growth and lead a regional team of Customer Success Directors
  
  
• Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
  
  
• Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
  
  
• Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
  
  
• Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
  
  
• Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
  
  
• Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
  
  
• Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
  
  
• Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
  
  
• Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
  
  

What You Will Bring

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• 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
  
  
• 5+ years of leadership experience managing and developing regional or national customer success teams.
  
  
• Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
  
  
• Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
  
  
• Experience in account strategy, KPI management, and operational execution.
  
  
• Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
  
  
• Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
  
  
• Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
  
  
• Bachelor's degree required; MBA or advanced degree preferred.
  
  
• Travel required: up to 50%.
  
  

What We Would Like to See

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• Prior experience with revenue cycle SAAS technology and service solutions
  
  
• Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
  
  
• Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
  
  
• Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

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• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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